27 Reviews

Hyde Park Veterinary Hospital

London, Ontario
General Info
Showcasing the latest news from Hyde Park Veterinary Hospital. We are a new, full service hospital in North London. We provide medical, surgical and dental treatments care for cats and dogs. We treat your pet like family.
Reviews
Trish L.
10 Apr 2019
REPORT
Dr. Jack and his team at Hyde Park Veterinary Hospital are outstanding in their care and commitment to our family.  We have been to many vets over the years with dogs, but we knew we had found the win... Read More
Dr. Jack and his team at Hyde Park Veterinary Hospital are outstanding in their care and commitment to our family.  We have been to many vets over the years with dogs, but we knew we had found the winner in Dr. Jack and his team.  Dr. Jack takes so much time to examine our dogs and as much time to discuss our concerns and he always provides options for care and treatment.  We have a dog who has had a fair amount of issues and taken us to the vet a lot, and I have complete and utter trust in Dr. Jack and his treatments with our pup.If there were a higher score than 5 stars, Dr. Jack and his team would get it. Read Less
beckie15williams
27 May 2018
REPORT
I cannot say enough about Dr. Jack and his team. Our dog is a very special case with a lot of health issues and Dr. Jack always treats him with care and kindness even when he is a handful. He always t... Read More
I cannot say enough about Dr. Jack and his team. Our dog is a very special case with a lot of health issues and Dr. Jack always treats him with care and kindness even when he is a handful. He always takes the time to thoroughly explain not only his own thought process but what he believes are the best steps in giving Dean the best life we can. Read Less
Laura D
5 May 2018
REPORT
I can't say enough great things about the staff here! We have many animals, all in various stages of life and Dr Jack is always very honest about what they are going through Ans what to expect down t... Read More
I can't say enough great things about the staff here! We have many animals, all in various stages of life and Dr Jack is always very honest about what they are going through Ans what to expect down the road. He is very knowledgeable and easy to speak to honestly. His staff is amazing and very friendly and always very welcoming! Read Less
Tyler Courtemanche
4 May 2018
REPORT
Very nice and caring staff. Always take very good care of me and my girlfriends 2 cats. Would recommend to anyone :)
Zinna kim
30 Apr 2018
REPORT
Switched to this vet, and they are great. Very nice and gentle to the pets. They also seem like they know exactly what to do. The enviroment is also very clean and quiet.
Sereno T
19 Mar 2018
REPORT
This place is AMAZING. Dr. Jack is so kind and amazing. The staff are so welcome and kind. It is also super clean. I definitely would recommend the place.
Melissa H
7 Mar 2018
REPORT
Dr. Jack and his staff are absolutely wonderful! They know how to deal with fussy pets. I've asked Dr. Jack a few questions he wasn't exactly sure about the answer but researched and made sure to foll... Read More
Dr. Jack and his staff are absolutely wonderful! They know how to deal with fussy pets. I've asked Dr. Jack a few questions he wasn't exactly sure about the answer but researched and made sure to follow up with me. Dr. Jack doesn't push products like many other vets. Read Less
L Norden
10 Feb 2018
REPORT
Amazing veterinarian services!! Professional, clean facilities with fantastic front desk staff. Genuine care for the animals with diligent follow ups. Very reasonable prices and even payment plans ava... Read More
Amazing veterinarian services!! Professional, clean facilities with fantastic front desk staff. Genuine care for the animals with diligent follow ups. Very reasonable prices and even payment plans available. Best vet we have ever had, I have recommended Dr Jack to everyone I know! Read Less
Kaity Whitlock
18 Jan 2018
REPORT
The vet was sooo wonderful with our cat. He was very gentle and patient with her, making her feel as comfortable as possible. He did a thorough exam and took the time to explain all the different tr... Read More
The vet was sooo wonderful with our cat. He was very gentle and patient with her, making her feel as comfortable as possible. He did a thorough exam and took the time to explain all the different treatment options to us, letting us decide what worked best for us. The front desk staff was extremely friendly and helpful. And the price was very reasonable. Thank you so much for making a stressful situation easier on us! :) Read Less
Rawan Hussien
3 Jan 2018
REPORT
I love coming to the vet because the staff are wonderfully nice. They take the time to register you and get to know your pet before going forward with anything. Dr. Jack takes his time to discuss any ... Read More
I love coming to the vet because the staff are wonderfully nice. They take the time to register you and get to know your pet before going forward with anything. Dr. Jack takes his time to discuss any questions or concerns you may have, hes a great listener. Anyways, I have attached a picture of my cat that got neutered just yesterday, he had an amazing quick recovery by the next day he was up and playing. VERY GOOD PRICE compared to other veterinary. Very trustworthy staff - I have paid already for vaccination before getting LEO neutered and they have accidentally charged me for it. I did not even notice the charge on my final bill, as it was just $10. Crystal which i believe her name is the receptionist gave me a quick call apologized and refunded me the $10 instantly. Which i found amazingly surprising, they went out and beyond. I had the best customer service experience honestly. Much Love to this place. Read Less
Jordon Wood
8 May 2017
REPORT
Great staff! Very helpful and knowledgeable.
Konstantin Jilkine
6 May 2017
REPORT
We had very positive experiences with the staff at this clinic with both end of life and routine health maintenance type care.
Lina Melo
25 Feb 2017
REPORT
I had an amazing experience...The staff was so friendly and the Dr was very caring! Nice to go to a place that actually cares about animals not making quotas
Raymond Turner
5 Feb 2017
REPORT
I think this may be the first vet's office I've been to where they prefer not to trim your pets nails. Every vet's office I've been to before they'll happily do it. Their vaccines for Life program is ... Read More
I think this may be the first vet's office I've been to where they prefer not to trim your pets nails. Every vet's office I've been to before they'll happily do it. Their vaccines for Life program is good. Get while you can.Read Less
Caitlin M
22 Jan 2017
REPORT
The staff truly care about the pets they serve. They respond promptly to calls and emails, and always offer an array of options for your pet when ill without being pushy.
Kate Veinot
13 Jan 2017
REPORT
I took my older dog here and the vet was very helpful. He ended up referring me to the emergency clinic, but explained everything that was going on and prepared me for what might happen when I got the... Read More
I took my older dog here and the vet was very helpful. He ended up referring me to the emergency clinic, but explained everything that was going on and prepared me for what might happen when I got there. Read Less
Sai Lola
4 Jan 2017
REPORT
Great vet! Dr. Jack takes time to go over everything, especially with new pet owners like myself :) He has treated Leo great! :)
Morgan Patricia Sowerbutts
23 Dec 2016
REPORT
Have nothing but good to say about Dr. Jack and his staff. Patient, gentle, and kind. Takes the time to explain things to you. Switched my cats to him after an amazing experience with him and a foster... Read More
Have nothing but good to say about Dr. Jack and his staff. Patient, gentle, and kind. Takes the time to explain things to you. Switched my cats to him after an amazing experience with him and a foster dog of mine. Good with people AND pets, seems hard to find this combination but Dr. Jack has it. Read Less
Mandy-Paul Doucette
16 Dec 2016
REPORT
Dr .Jack was amazing and gave plenty of treatment options for our old boy Louie.
Nicole Tate-Hill
29 Nov 2016
REPORT
Dr. Jack is a compassionate professional that goes above and beyond the call of duty. His patience and kindness really set him apart. He was our rock through our dog's illness and I would never trust ... Read More
Dr. Jack is a compassionate professional that goes above and beyond the call of duty. His patience and kindness really set him apart. He was our rock through our dog's illness and I would never trust a pet in anyone's care but his. Staff is amazing! Easily the best vet in the city. Read Less
Shelley Holmes
15 Aug 2016
REPORT
I have the feeling Dr. Jack graduated at the top of his class. I was really impressed with all aspects of my dog's care, his knowledge, his thoroughness, thoughtfulness and forthright dialogue. Havi... Read More
I have the feeling Dr. Jack graduated at the top of his class. I was really impressed with all aspects of my dog's care, his knowledge, his thoroughness, thoughtfulness and forthright dialogue. Having been in the dog fancy for years as an exhibitor and breeder, I can assure you he knows his stuff and, importantly, has drive. Read Less
Amanda Ludwig
2 Aug 2016
REPORT
My pup Maggie saw Dr jack from the day I brought her home.. I will continue to take my girl to him... He's by far the best vet I have ever met in my life of owning pets.. . Thanks Dr jack ! Monster Pa... Read More
My pup Maggie saw Dr jack from the day I brought her home.. I will continue to take my girl to him... He's by far the best vet I have ever met in my life of owning pets.. . Thanks Dr jack ! Monster Paws and I will see you in April! Read Less
Shelly Vance
23 Jun 2016
REPORT
Our family adopted two cats recently and we have been to see Dr. Jack several times. Our new kitten was very sick and Dr. Jack and his team took very good care of her for a few days until she was heal... Read More
Our family adopted two cats recently and we have been to see Dr. Jack several times. Our new kitten was very sick and Dr. Jack and his team took very good care of her for a few days until she was healthy again. They were very kind, sympathetic and Dr. Jack listens to all your questions. I highly recommend this vet! Read Less
Michelle Black
20 May 2016
REPORT
Dr Jack is remarkably kind, compassionate and offers the most up to date information with regards to the medical care of your beloved family pet. I am transitioning all of my pets to Dr Jack and have ... Read More
Dr Jack is remarkably kind, compassionate and offers the most up to date information with regards to the medical care of your beloved family pet. I am transitioning all of my pets to Dr Jack and have sent my own clients there as well. Everyone has been blown away with the outstanding service they have received from Dr. Jack.Read Less
Linda Norden
7 May 2016
REPORT
Best Vet ever! The office is clean, well organized with the best staff and genuine care for the animals. On top of that they have fantastic deals on lifetime vaccines and payment plans for big expense... Read More
Best Vet ever! The office is clean, well organized with the best staff and genuine care for the animals. On top of that they have fantastic deals on lifetime vaccines and payment plans for big expenses. Dr Jack is by far the best veterinarian I have ever had. He genuinely cares for your pets, he is super friendly and approachable, straight forward and will give you all the options and answer all your questions. Before, during or after your appointment he is always willing to discuss any concerns. I feel extremely safe putting my animals in his care and I recommend him to everyone. Read Less
Gabriela Cartwright
5 Apr 2016
REPORT
Switched from another vets office and will be staying at hyde park vet clinic for sure. Not only were all the staff very kind and informative but Dr.Jack was very thorough during our first exam and ma... Read More
Switched from another vets office and will be staying at hyde park vet clinic for sure. Not only were all the staff very kind and informative but Dr.Jack was very thorough during our first exam and made sure to answer all of our questions. You can tell he geniunely cares. Super happy with our decision of changing vets! Read Less
Jean Xu
27 Mar 2016
REPORT
Highly recommended! Dr. Jack is very friendly, up to date with research, and happy to answer questions. Melissa is also lovely, and very accomodating! (I haven't met the 3rd staff member.) Dr. Jack is... Read More
Highly recommended! Dr. Jack is very friendly, up to date with research, and happy to answer questions. Melissa is also lovely, and very accomodating! (I haven't met the 3rd staff member.) Dr. Jack is thorough and cares about the animals he sees. My cats have only been with him for 6 months, but so far he's always presented me with all my options and explained the advantages and disadvantages of each. He provides itemized lists and costs for procedures and treatments, and will go through the list with you and explain which ones are mandatory (for the entire procedure), which ones are optional, and go over how necessary he feels the optional ones are. He's honest and open with his opinions--for example, my kitten needs dental, due to completely crooked adult incisors that could get infected. He showed me her teeth, explained the risk and likelihood of it happening, stated that he recommended removal. I then asked about costs, and he provided me with an itemized list. The list shows a total for mandatory things only (low), and also a total for the addition of IV saline and pre-surgery blood work (high). I asked about the optional items, and I feel he was 100% honest about how much he recommended using each. My kitten also has a lump on her shoulder that we took a sample of via. fine needle aspiration. He only charged me for the aspiration itself first, and told me he would check the samples to make sure there were enough cells for the pathologist to analyze. They waited to charge me for the analysis after he confirmed this. His clinic sent me the official report from the pathologist the same day they got it, and then Dr. Jack called me to make sure I got the results and to discuss them with me. I wasn't expecting anything beyond "it's X" or "it's Y", as we had already discussed options, so I was very happy with all this additional information and contact. Another nice thing--as a client, you can email Dr. Jack with questions about anything (vet costs, diet, is this food/treat okay, what can I do for hairballs, what can I do for kitten dandruff, what kind of toothpaste do you recommend, etc.). I've emailed him a bunch and he generally responds within about 2 business days. I've never heard of another vet doing this! He also does Microchip clinics for shelters/rescues about twice a year, where they are discounted and all proceeds go to the non-profit. Most recent one was for Second Chance Auction Animal Rescue. I got both my cats done. I'm very happy with this clinic's caring, attention to detail, honesty, and respect for client decisions. Seems like all the other reviews feel the same way too!Read Less
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Book an Appointment
Online booking unavailable
Please call
(519) 518-2275
1422 Fanshawe Park Road West Unit 1J
London Ontario N6G 0A4
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-13:00PM
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Hyde Park Veterinary Hospital

London, Ontario
(27)
1422 Fanshawe Park Road West Unit 1J
London Ontario N6G 0A4
Showcasing the latest news from Hyde Park Veterinary Hospital. We are a new, full service hospital in North London. We provide medical, surgical and dental treatments care for cats and dogs. We treat your pet like family.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-13:00PM
Trish L.
10 Apr 2019
REPORT
Dr. Jack and his team at Hyde Park Veterinary Hospital are outstanding in their care and commitment to our family.  We have been to many vets over the years with dogs, but we knew we had found the win... Read More
Dr. Jack and his team at Hyde Park Veterinary Hospital are outstanding in their care and commitment to our family.  We have been to many vets over the years with dogs, but we knew we had found the winner in Dr. Jack and his team.  Dr. Jack takes so much time to examine our dogs and as much time to discuss our concerns and he always provides options for care and treatment.  We have a dog who has had a fair amount of issues and taken us to the vet a lot, and I have complete and utter trust in Dr. Jack and his treatments with our pup.If there were a higher score than 5 stars, Dr. Jack and his team would get it. Read Less
beckie15williams
27 May 2018
REPORT
I cannot say enough about Dr. Jack and his team. Our dog is a very special case with a lot of health issues and Dr. Jack always treats him with care and kindness even when he is a handful. He always t... Read More
I cannot say enough about Dr. Jack and his team. Our dog is a very special case with a lot of health issues and Dr. Jack always treats him with care and kindness even when he is a handful. He always takes the time to thoroughly explain not only his own thought process but what he believes are the best steps in giving Dean the best life we can. Read Less
Laura D
5 May 2018
REPORT
I can't say enough great things about the staff here! We have many animals, all in various stages of life and Dr Jack is always very honest about what they are going through Ans what to expect down t... Read More
I can't say enough great things about the staff here! We have many animals, all in various stages of life and Dr Jack is always very honest about what they are going through Ans what to expect down the road. He is very knowledgeable and easy to speak to honestly. His staff is amazing and very friendly and always very welcoming! Read Less
Tyler Courtemanche
4 May 2018
REPORT
Very nice and caring staff. Always take very good care of me and my girlfriends 2 cats. Would recommend to anyone :)
Zinna kim
30 Apr 2018
REPORT
Switched to this vet, and they are great. Very nice and gentle to the pets. They also seem like they know exactly what to do. The enviroment is also very clean and quiet.
Sereno T
19 Mar 2018
REPORT
This place is AMAZING. Dr. Jack is so kind and amazing. The staff are so welcome and kind. It is also super clean. I definitely would recommend the place.
Melissa H
7 Mar 2018
REPORT
Dr. Jack and his staff are absolutely wonderful! They know how to deal with fussy pets. I've asked Dr. Jack a few questions he wasn't exactly sure about the answer but researched and made sure to foll... Read More
Dr. Jack and his staff are absolutely wonderful! They know how to deal with fussy pets. I've asked Dr. Jack a few questions he wasn't exactly sure about the answer but researched and made sure to follow up with me. Dr. Jack doesn't push products like many other vets. Read Less
L Norden
10 Feb 2018
REPORT
Amazing veterinarian services!! Professional, clean facilities with fantastic front desk staff. Genuine care for the animals with diligent follow ups. Very reasonable prices and even payment plans ava... Read More
Amazing veterinarian services!! Professional, clean facilities with fantastic front desk staff. Genuine care for the animals with diligent follow ups. Very reasonable prices and even payment plans available. Best vet we have ever had, I have recommended Dr Jack to everyone I know! Read Less
Kaity Whitlock
18 Jan 2018
REPORT
The vet was sooo wonderful with our cat. He was very gentle and patient with her, making her feel as comfortable as possible. He did a thorough exam and took the time to explain all the different tr... Read More
The vet was sooo wonderful with our cat. He was very gentle and patient with her, making her feel as comfortable as possible. He did a thorough exam and took the time to explain all the different treatment options to us, letting us decide what worked best for us. The front desk staff was extremely friendly and helpful. And the price was very reasonable. Thank you so much for making a stressful situation easier on us! :) Read Less
Rawan Hussien
3 Jan 2018
REPORT
I love coming to the vet because the staff are wonderfully nice. They take the time to register you and get to know your pet before going forward with anything. Dr. Jack takes his time to discuss any ... Read More
I love coming to the vet because the staff are wonderfully nice. They take the time to register you and get to know your pet before going forward with anything. Dr. Jack takes his time to discuss any questions or concerns you may have, hes a great listener. Anyways, I have attached a picture of my cat that got neutered just yesterday, he had an amazing quick recovery by the next day he was up and playing. VERY GOOD PRICE compared to other veterinary. Very trustworthy staff - I have paid already for vaccination before getting LEO neutered and they have accidentally charged me for it. I did not even notice the charge on my final bill, as it was just $10. Crystal which i believe her name is the receptionist gave me a quick call apologized and refunded me the $10 instantly. Which i found amazingly surprising, they went out and beyond. I had the best customer service experience honestly. Much Love to this place. Read Less
Jordon Wood
8 May 2017
REPORT
Great staff! Very helpful and knowledgeable.
Konstantin Jilkine
6 May 2017
REPORT
We had very positive experiences with the staff at this clinic with both end of life and routine health maintenance type care.
Lina Melo
25 Feb 2017
REPORT
I had an amazing experience...The staff was so friendly and the Dr was very caring! Nice to go to a place that actually cares about animals not making quotas
Raymond Turner
5 Feb 2017
REPORT
I think this may be the first vet's office I've been to where they prefer not to trim your pets nails. Every vet's office I've been to before they'll happily do it. Their vaccines for Life program is ... Read More
I think this may be the first vet's office I've been to where they prefer not to trim your pets nails. Every vet's office I've been to before they'll happily do it. Their vaccines for Life program is good. Get while you can.Read Less
Caitlin M
22 Jan 2017
REPORT
The staff truly care about the pets they serve. They respond promptly to calls and emails, and always offer an array of options for your pet when ill without being pushy.
Kate Veinot
13 Jan 2017
REPORT
I took my older dog here and the vet was very helpful. He ended up referring me to the emergency clinic, but explained everything that was going on and prepared me for what might happen when I got the... Read More
I took my older dog here and the vet was very helpful. He ended up referring me to the emergency clinic, but explained everything that was going on and prepared me for what might happen when I got there. Read Less
Sai Lola
4 Jan 2017
REPORT
Great vet! Dr. Jack takes time to go over everything, especially with new pet owners like myself :) He has treated Leo great! :)
Morgan Patricia Sowerbutts
23 Dec 2016
REPORT
Have nothing but good to say about Dr. Jack and his staff. Patient, gentle, and kind. Takes the time to explain things to you. Switched my cats to him after an amazing experience with him and a foster... Read More
Have nothing but good to say about Dr. Jack and his staff. Patient, gentle, and kind. Takes the time to explain things to you. Switched my cats to him after an amazing experience with him and a foster dog of mine. Good with people AND pets, seems hard to find this combination but Dr. Jack has it. Read Less
Mandy-Paul Doucette
16 Dec 2016
REPORT
Dr .Jack was amazing and gave plenty of treatment options for our old boy Louie.
Nicole Tate-Hill
29 Nov 2016
REPORT
Dr. Jack is a compassionate professional that goes above and beyond the call of duty. His patience and kindness really set him apart. He was our rock through our dog's illness and I would never trust ... Read More
Dr. Jack is a compassionate professional that goes above and beyond the call of duty. His patience and kindness really set him apart. He was our rock through our dog's illness and I would never trust a pet in anyone's care but his. Staff is amazing! Easily the best vet in the city. Read Less
Shelley Holmes
15 Aug 2016
REPORT
I have the feeling Dr. Jack graduated at the top of his class. I was really impressed with all aspects of my dog's care, his knowledge, his thoroughness, thoughtfulness and forthright dialogue. Havi... Read More
I have the feeling Dr. Jack graduated at the top of his class. I was really impressed with all aspects of my dog's care, his knowledge, his thoroughness, thoughtfulness and forthright dialogue. Having been in the dog fancy for years as an exhibitor and breeder, I can assure you he knows his stuff and, importantly, has drive. Read Less
Amanda Ludwig
2 Aug 2016
REPORT
My pup Maggie saw Dr jack from the day I brought her home.. I will continue to take my girl to him... He's by far the best vet I have ever met in my life of owning pets.. . Thanks Dr jack ! Monster Pa... Read More
My pup Maggie saw Dr jack from the day I brought her home.. I will continue to take my girl to him... He's by far the best vet I have ever met in my life of owning pets.. . Thanks Dr jack ! Monster Paws and I will see you in April! Read Less
Shelly Vance
23 Jun 2016
REPORT
Our family adopted two cats recently and we have been to see Dr. Jack several times. Our new kitten was very sick and Dr. Jack and his team took very good care of her for a few days until she was heal... Read More
Our family adopted two cats recently and we have been to see Dr. Jack several times. Our new kitten was very sick and Dr. Jack and his team took very good care of her for a few days until she was healthy again. They were very kind, sympathetic and Dr. Jack listens to all your questions. I highly recommend this vet! Read Less
Michelle Black
20 May 2016
REPORT
Dr Jack is remarkably kind, compassionate and offers the most up to date information with regards to the medical care of your beloved family pet. I am transitioning all of my pets to Dr Jack and have ... Read More
Dr Jack is remarkably kind, compassionate and offers the most up to date information with regards to the medical care of your beloved family pet. I am transitioning all of my pets to Dr Jack and have sent my own clients there as well. Everyone has been blown away with the outstanding service they have received from Dr. Jack.Read Less
Linda Norden
7 May 2016
REPORT
Best Vet ever! The office is clean, well organized with the best staff and genuine care for the animals. On top of that they have fantastic deals on lifetime vaccines and payment plans for big expense... Read More
Best Vet ever! The office is clean, well organized with the best staff and genuine care for the animals. On top of that they have fantastic deals on lifetime vaccines and payment plans for big expenses. Dr Jack is by far the best veterinarian I have ever had. He genuinely cares for your pets, he is super friendly and approachable, straight forward and will give you all the options and answer all your questions. Before, during or after your appointment he is always willing to discuss any concerns. I feel extremely safe putting my animals in his care and I recommend him to everyone. Read Less
Gabriela Cartwright
5 Apr 2016
REPORT
Switched from another vets office and will be staying at hyde park vet clinic for sure. Not only were all the staff very kind and informative but Dr.Jack was very thorough during our first exam and ma... Read More
Switched from another vets office and will be staying at hyde park vet clinic for sure. Not only were all the staff very kind and informative but Dr.Jack was very thorough during our first exam and made sure to answer all of our questions. You can tell he geniunely cares. Super happy with our decision of changing vets! Read Less
Jean Xu
27 Mar 2016
REPORT
Highly recommended! Dr. Jack is very friendly, up to date with research, and happy to answer questions. Melissa is also lovely, and very accomodating! (I haven't met the 3rd staff member.) Dr. Jack is... Read More
Highly recommended! Dr. Jack is very friendly, up to date with research, and happy to answer questions. Melissa is also lovely, and very accomodating! (I haven't met the 3rd staff member.) Dr. Jack is thorough and cares about the animals he sees. My cats have only been with him for 6 months, but so far he's always presented me with all my options and explained the advantages and disadvantages of each. He provides itemized lists and costs for procedures and treatments, and will go through the list with you and explain which ones are mandatory (for the entire procedure), which ones are optional, and go over how necessary he feels the optional ones are. He's honest and open with his opinions--for example, my kitten needs dental, due to completely crooked adult incisors that could get infected. He showed me her teeth, explained the risk and likelihood of it happening, stated that he recommended removal. I then asked about costs, and he provided me with an itemized list. The list shows a total for mandatory things only (low), and also a total for the addition of IV saline and pre-surgery blood work (high). I asked about the optional items, and I feel he was 100% honest about how much he recommended using each. My kitten also has a lump on her shoulder that we took a sample of via. fine needle aspiration. He only charged me for the aspiration itself first, and told me he would check the samples to make sure there were enough cells for the pathologist to analyze. They waited to charge me for the analysis after he confirmed this. His clinic sent me the official report from the pathologist the same day they got it, and then Dr. Jack called me to make sure I got the results and to discuss them with me. I wasn't expecting anything beyond "it's X" or "it's Y", as we had already discussed options, so I was very happy with all this additional information and contact. Another nice thing--as a client, you can email Dr. Jack with questions about anything (vet costs, diet, is this food/treat okay, what can I do for hairballs, what can I do for kitten dandruff, what kind of toothpaste do you recommend, etc.). I've emailed him a bunch and he generally responds within about 2 business days. I've never heard of another vet doing this! He also does Microchip clinics for shelters/rescues about twice a year, where they are discounted and all proceeds go to the non-profit. Most recent one was for Second Chance Auction Animal Rescue. I got both my cats done. I'm very happy with this clinic's caring, attention to detail, honesty, and respect for client decisions. Seems like all the other reviews feel the same way too!Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know