We had a wonderful experience here with our new puppy. Dr. was very nice and answered all of our questions thoroughly. Receptionist was very kind and pleasant too. Glad we chose to come here, very pleased. Read Less

I can't really tell you how this clinic towards anyone who has interest in their veterinary services as I only go here for my Prescription Diet Cat Food. It is also within walking distance from where I live so it only makes sense. The staff though are always cheery and great to everyone and the pets I've seen them deal with. Fast and simple, in and out! Great selection of Royal Canin and Hills, soft and dry feline and canine foods. Some toys and treats, also litter may be available for purchase. Read Less

I had originally rated this clinic a 3, which in my opinion is a neutral rating. I find King to be a little on the expensive side. My dog has been recently diagnosed with a heart condition and each time we have gone to the clinic for a check up he has seen a new vet who has changed his health plan even though I kept saying that I just wanted to come up with a care plan that everyone could stick to. This was obviously not being communicated in the notes. Today I received a call from Dr. Hopper which started as a nice check up on my dog then quickly changed. She brought up my neutral review which she claimed was hurting her business and said that if I was going to give her the rating of 3 that she would no longer be able to offer me veterinarian services despite being a client for over a decade. It was not until I became upset that she asked about what could be done to help my opinion of the clinic. I have now switched vets. Read Less

I have just switched to this vet and my experience has been nothing short of incredible! They staff is extremely friendly and knowledgeable. The follow up call to see how my dog was doing after his initial exam was the cherry on top to their excellent customer service. This is definitely somewhere you want to bring your pet! Read Less

We brought our rat Lemon to see Dr. Hopper and could not have had a better experience. While it seems she doesn't see many rats, she knew what was wrong with her right away and diagnosed her with pneumonia. A few weeks later and Lemon has done a complete 180 and is back to her usual self with the help of meds and of course, Dr. Hopper. Could not be happier with the outcome! (also, Lemon gave her a kiss which is super special) Thanks King! Read Less

I've been taking my 2 dogs to King Animal Clinic for 10 years and I highly recommend Dr Hopper and her amazing staff. We truly feel like "family" when we walk in the door. Dr Hopper has always shown compassion and love towards our "fur-babies" and I feel confident with the care and direction she offers to us. If you are new to London or looking for a great Vet.....Look no further, you've found her! Read Less

Are you new in town? Or need a Veterinarian? I have been going to King Animal Clinic for the past 18 years. My Veterinarian, Dr. Hopper - who is loving, compassionate and a great lover of animals - always takes the time to listen to my concerns and gives out the best advice. I have never left her office feeling that my questions have been unanswered. She treats my animals (and myself) like her own family. I would strongly recommend Dr. Hopper at King animal Clinic. Read Less

I have 2 rabbits and I don't trust any other vet with my babies. Dr. Hopper is a skilled, caring and incredibly devoted vet! I live in Dutton and make the trip all the way into downtown London because I just dont want to go anywhere else! The service is friendly and welcoming, the place its self is clean and professional and I couldn't ask for a better veterinary service. 'Trunks&Jack thank you for everything you've done for them!' Read Less

I just wanted to say thank you publicly for the wonderful, caring and knowledgeable service that your staff provides! Finding a veterinarian who has a passion and love for what they do is really important and you'll definitely find that here. I also really loved the building that the clinic is in. It's near the old east village in a beautiful old home and the interior is welcoming, clean and colourful. Thank you again for all you do!! Read Less

Google does not allow me enough characters to type my entire experience so I will start from the middle: After my encounter with the receptionist this morning and with a bad enough experience, I inquired whether my dogs medical record is transferrable to another vet as I was seriously contemplating switching my services provided there was no attempt in taking any accountability for my experience. At 2:00pm today, I received a call from the receptionist on the afternoon shift. She called me to let me know that "We have your medical records ready when you find yourself a new vet" (at this point, I wasn't even committed to doing so). As I was completely caught off guard by this phone call, I asked to speak with Dr. Hopper. The receptionists exact response was "absolutely but we will need to charge you $60.00 for a consultation". Your arrogance was the last straw for me, and as a result your organization has already been the primary discussion to all of my friends, family, and colleagues. Dr. Hopper immediately called back and apologized for the experience, but I really do not think anyone knows the capacity of how much this has truly damaged my experience with your services. I do appreciate the call Dr. Hopper, and to the technologist staff I cannot discredit you whatsoever because you have been excellent and gentle with my dog. To the receptionist this morning, you were empathetic and have fantastic customer relations skills. But to the receptionist this afternoon and the senior staff at this organization, you have an overwhelming desire to put the well being of the animals last and exploit your clients' vulnerabilities to assure you attain your profits. As a takeaway to the staff: I highly recommend first educating your clients on the specific needs of their pets, followed by alternative solutions to seek the proper care before you push products on them that do not even qualify as a healthy, viable solution. This is not an opinion, but directly related to the tens of articles found online about the quality and content of this food (let a lone, just simply reading the ingredients found on the back of the package). I am aware Royal Canin actually funds the education of their products, and the applications which they provide usefulness for. But this is not the only option, and regardless your clients deserve to know that there are exponentially better options available to them. You do not need to be a qualified nutritionist or vet to be able to distinguish which ingredients are more aligned to your pets needs by knowing the fundamentals of what they require in their diet. It is your obligation as professionals to allow your clients the opportunities to make choices for themselves without regarding the quota that is required by royal canin to sell their dog food. As a takeaway to existing clients and future clients: Please exercise caution when taking the advice of the veterinarian staff. They intentionally withhold information that would allow you to make more self informed choices that you can feel confident about and that would also be for the best interest of your pet. From my experience in the last year and skepticism whether they were concerned more about the well being of the animals or their profit margins, that was confirmed today. It is very unfortunate that you primarily seek the quotas required by the companies who endorse their products above the well being of the pets you treat. As a side note, I actually called the Royal Canin technical department seeking objective information about the dog food you so assuringly told me to purchase (time and time again). It was not even to the knowledge of their most senior staff as to what was significantly great about this product. The specialist I spoke to affirmed that her dog had actually acquired kidney stones while on this dietary SO option. All the more reason to seek a more specific diet outside of your organization for the betterment of my dogs health. The only neglect I would have shown, would have been taking your advice with a grain of salt. Read Less

You guys should be ashamed for turning someone away in an emergency situation because at that moment they didn't have funds. I will do my best to spread the word about this disgusting situation you put someone in Read Less

Took my sick rat here yesterday and was incredibly pleased. In the past, when I took them elsewhere, I didn't feel like there was good communication or care because they were "just rats". Here, they were treated like pets. I was well informed on her illness and the dr was willing to take time to answer all my questions, explain all my options and the cost of those options and let me decide what would work best for our situation. He spent time to explain and was very gentle and caring with her and it eased my nerves. A good small animal vet is hard to come by, but I felt the compassion here was important. Read Less

My partner and I were referred by a friend of ours. Leo was so happy and excited to meet Dr. Plant and her assistant! Each vaccine our little fur ball was given was explained and all our questions answered. We had a wonderful experience and will recommend King Animal Clinic to our friends and family. It was such a positive experience! Our pets health comes first, that's what I focus on. He is family and worth every penny! The staff are certainly worth every penny too, and made Leo so comfortable and happy! Thank you Dr. Hopper and Dr. Plant! We will see you soon:)Read Less

Dr.Hopper and the staff of King Animal Clinic are so amazing! It is so comforting to feel like they all care about my pets as much as I do. Dr.Hopper and her staff are so knowledgeable and compassionate - a perfect combination! Read Less

Dr. Hopper is truly an amazing veterinarian. I have been taking my guinea pigs to Dr. Hopper for ten years. I first met Dr. Hopper after I had just adopted a guinea pig from a pet store, only to find out that is was very sick. I frantically searched for an animal clinic that would care for guinea pigs, and I was so glad to find King Animal Clinic; it not only treats guinea pigs and other pocket pets, but reptiles too. Dr. Hopper was so kind, patient and knowledgeable and she spent the same energy on my sick little piggy, as she did with other dogs and cats. King Animal Clinic is a great place to get care for your pets. The vet technicians and staff who assist Dr. Hopper are kind and caring with your beloved pets and Dr. Hopper has a special connection with every animal she treats. King Animal Clinic also has diagnostic equipment, medicine and veterinary-grade food on-site . Regardless of the situation, the staff are there for you and your pets. Read Less

Wow! So great to hear of a animal clinic who is "Declaw Free"! Thank you for honoring the oath to heal not harm. Wishing the USA veterinarians would be as compassionate instead of thinking about their wallets. Thank you again! Read Less

They are amazing! They saved my giant Flemish rabbit Bubba from his injury and fixed him up wonderfully! I have my other rabbit booked in to be checked out and then neutered. I may just change my vet and bring my ragdoll cat to them as well :) keep up the great work! Read Less

I went to King with my rat Rose on November 4, 2011 because she seemed to be suffering from a stomach or uterine tumor. It was determined the best thing was to have her put to sleep which I already knew. King was amazing about the whole procedure and even sent us a card in the mail that the staff had signed. That meant a lot. So thank you King. Read Less