They are open 24 hours which is great for emergencies. That being said, their prices are a little on the high side. Both times I went the vets on duty were compassionate and caring. No pressure at all. Thank you! Read Less

Very rushed service. The exotic vet here didn't seem to want to give us her time. I understand that the office is busy but you need to allow ample time for every customer to ask questions regarding your their pet/your diagnosis. Very uncomfortable, would not go back. Read Less

We started taking our 5 month old kitten here for her shots and in the near future, she will be spayed here. However this weekend my rat started looking, well, on death's door. I expected her to pass during the night but she didn't. So Monday morning I called about euthanasia and they squeezed us in. They were so kind to us, explained our options and didn't rush us at all as we said good bye to our family member. I truly can't explain how much their kindness and patience meant to us, especially squeezing us in on such short notice. Thank you to Dr Millman and all the wonderful staff for everything you did for us today and my Willow. It means so much. Read Less

I have been using this vet for many years for my many animals and along with my friends and we have all found them to be very a caring place. They go over and above what is expected for the care of your family member and understand that your pet is not just an animal but a member of your family and loved very dearly by you and treat both of you that way! There prices are very competitive if not below other vets in the area. I would highly recommend them to anyone!Read Less

It all started when I got my dog 4 years ago he was the runt of the litter and was in bad shape I took him to a vet who told me he was dying of Parvo and there was nothing that could be done $350. later no special test done just a physical exam and fesses sample..I was so upset I decided to take the pup for a second opinion to Wellington hosp turns out he had diarrhea caused by me not switching his food properly..I have been a client here ever since I still have my boy and now I have a girl..who has had 12 puppies three batches all taken to this vet... As for price they are super comparable to cheaper vets around town but not as fast pace and never in a rush ... Thank you ladies from the shih tzu Bichon family.. Read Less

Being a rat owner, it's never easy finding a good exotic vet, that has experience with actual rats. After moving to London, I finally found this clinic and I am extremely happy with it. Whether it is a regular check-up, considering options for treatments or even helping one of my boys to pass on, they have always been extremely kind and helpful. Appointments are usually available within a few days and every single member of that team has been friendly to me and my pets. Dr. Millman is great at handling rats and always open for suggestions and options. Prices are very fair and most regular medications are usually available after a visit (if they are deemed necessary). Would recommend to any rat owner that doesn't have a regular go-to vet! Read Less

I really liked this place until my cat actually got sick.. They started making me feel like I was wasting my time and money so I switched and couldn't be happier!! Sometimes they have such attitude here that it makes you feel like way less than family and they sometimes make things very difficult for you. My experience at the end will be the reason I will never return. Read Less

Just took my adopted cat in for an abscess on his head! The poor guy behaved well and got the wound cleaned up... we updated some of his vaccinations as well. The staff was very polite and handled my little guy well. Would definitely recommend to family and friends as the prices were quite reasonable too. Will definitely be returning. Thank you WBAH :D Read Less

Terrible experience. The vet and staff do not understand how to interact appropriately with animals. They did not vaccinate my dog properly which in turn allowed him to catch lyme disease. I had to force them to do a blood test to confirm he wad suffering from lyme; the "doctor" claimed it was a nerve impingement and was wrong. She completely missed the fact that he has a thyroid issue. Consistent problems and not worth the headache. A third string back up veterinarian. Avoid if possible Read Less