Milverton-Wellesley Veterinary Clinic
Milverton, Ontario
Reviews
ken gilson
1 Jun 2024
REPORT
I have been pretty happy overall with bringing my dog here over the years but when my dog was diagnosed with Stage 2 kidney disease, things seem to change in how they treated me. They started to treat...
I have been pretty happy overall with bringing my dog here over the years but when my dog was diagnosed with Stage 2 kidney disease, things seem to change in how they treated me. They started to treat me differently. At the end, if I asked one question and they told me to make an appointment and that their staff will not answer any of my questions unless I come in for an appointment. So, I made an appointment. Then they insisted on my dog to get blood work done or if I didn't Dr. Huband would not refill my dogs prescriptions and not to mention blood work was done 6 weeks early. I was told my dog would not make it to the fall therefore, I didn't want to keep poking my dog with needles. I thought, "What is the point if my dog only has several months left?" They refused to understand where I was coming from. I was then told that Dr. Huband would not continue to treat my dog if I don't get blood work done. I also got pressured into getting a urine test, which I did. I was told blood work would be required every 6-12 weeks. I was told if I didn't like it to go to another vet and see what they would say. Guess what, I did go somewhere and they did not tell me the same thing. I questioned the way they were talking to me and the tone of the emails that were sent to me and Carrie's response was that they don't have time to discuss it. I always thought treatments are recommended and not mandatory. I guess it was different there. I decided to go to another vet in town rather than travel out of town to go there. The way I was treated at the end, I would not recommend going there. I still don't know why they started to treat me so poorly at the end. If you go there, make sure you know your prices before going in and I recommend you ask for your pets file for your records from time to time. Sometimes there are things put in there that were not discussed at the appointment or you find out how they really feel about you. I also noticed with my vet Dr. Huband was always concerned about something to try to elicit an emotional response from me to spend more money. For the most part, I didn't fall for it. Another drawback I found going there is that my vet only work two to three days a week so if you like to stick to one vet it is almost impossible to do. One last thing, my dog had a heart murmur and Dr. Huband said it was at stage 6. I had two different vets that said it was at stage 3. Why the huge discrepancy? Was my dog misdiagnosed? I hope this review helps someone to decide whether they want to go here or not.
Madeleine Desroches
14 Feb 2017
REPORT
Dr. Bill Hazen, I have such high praise for. I , along with many others, who love a little island dog that is owned by no one, she is in trouble with what appears could be a poisoning. Dr. Hazen , a...
Dr. Bill Hazen, I have such high praise for. I , along with many others, who love a little island dog that is owned by no one, she is in trouble with what appears could be a poisoning. Dr. Hazen , also on vacation, has been helping her through this. Making house calls daily , giving her needed Meds to survive this. Consulting with other vets for us. His quick attention and guidance is so appreciated . Anyone that has him as a vet for their horses are truly fortunate.
Jennifer Reid
2 Feb 2017
REPORT
Had our 1yr old puppy fixed almost two weeks ago as we had with our other 2 dogs over the years. Less than a week later it died due to their intestines hanging out of its body and a bloody scramble to...
Had our 1yr old puppy fixed almost two weeks ago as we had with our other 2 dogs over the years. Less than a week later it died due to their intestines hanging out of its body and a bloody scramble to an emergency vet... sounds normal so far right?! Tried to move on with our vet under the premiss 'It could happen to anyone, that's life' and booked one of our dogs and two cats for checkups and small procedures. Clinic set up appointment on Tuesday for Thursday. We get there today (Thursday) and they say they meant next Thursday. We know this was not the stated date as next Thursday we are not available and had our schedules in front of us during the call. Beyond words how torn up we already were about the graphically disturbing loss of our 1yr puppy, thousands spent over the years on pet care and no compassion to show for it other than an initial call to more or less assure us the procedure was not to blame. Several 5-Star visits over the years, but when your animals are all the family you have you don't let a 0-Star experience be forgotten. Our family can't endure more losses of this kind and when the front desk can't get their dates right you only fear for what else could be happening. You'll read this and think "it was only one persons bad experience"... maybe so. I hope you have never lost anything so precious to you as we have.
Brianna Simpson
6 Jan 2017
REPORT
The staff at the clinic are so friendly and informative! The environment is clean and always feels welcoming. My puppy Aspen really likes going to the vet I think! :)
Tina Chamberlain
6 Nov 2016
REPORT
I love all the staff at the Wellesley Vet Clinic. They treated Taz and myself with the upmost respect and were very attentive to doing their very best to help my boy Taz. Although we weren't able to...
I love all the staff at the Wellesley Vet Clinic. They treated Taz and myself with the upmost respect and were very attentive to doing their very best to help my boy Taz. Although we weren't able to help Taz, they were very supportive and caring of the difficult decision I had to make. They are fabulous! Now, I have a sick dog, Geek. At only 6 months he is not doing so well, WVC have been wonderful so far and I'm confident they will do everything to diagnose his issues, and make him feel better! Thank you all for your kindness.
Teri Hardy
16 Sep 2016
REPORT
I couldn't of asked for a better veterinary clinic to take my two pups too, service is wonderful everyone is always smiling and happy to help! Tyson & Sophie love Dr Tom - he is amazing with my two, a...
I couldn't of asked for a better veterinary clinic to take my two pups too, service is wonderful everyone is always smiling and happy to help! Tyson & Sophie love Dr Tom - he is amazing with my two, always come out very pleased with the care he provides to them, Wellesley Veterinary Clinic has been my go to vet since I was a little girl and will remain so for years to come! Thank you Dr Tom & Staff for the care & dedication you provide to myself and my pups!
Taylor Beamsley
12 Aug 2016
REPORT
I have been going to see the lovely people at the Wellesley Veterinary Clinic since 2010, and I couldn't be happier with my decision. I live in Waterloo and don't mind making the short drive to Welles...
I have been going to see the lovely people at the Wellesley Veterinary Clinic since 2010, and I couldn't be happier with my decision. I live in Waterloo and don't mind making the short drive to Wellesley simply because of how great Dr. Foster and the whole team are, as well as the wonderful atmosphere at the clinic. Everyone working here is friendly and knowledgeable, the clinic is always spotlessly clean and inviting. My 12 week old husky had her first visit yesterday and she didn't even mind her vaccines because of all the cuddles and liver treats she got! We love the Wellesley Veterinary Clinic
Leanne Winter
20 Jul 2016
REPORT
Love, love, love WVC!! All of the staff are so caring and considerate. They helped us care for our beloved cat, Oliver for many years and were there for our family as he left us for kitty-heaven at ...
Love, love, love WVC!! All of the staff are so caring and considerate. They helped us care for our beloved cat, Oliver for many years and were there for our family as he left us for kitty-heaven at 19 years of age. Their support and guidance was so appreciated and made a difficult experience easier. We are picking up our new puppy on Friday and wouldn't think of putting our new baby into the hands of anyone else for veterinary care.
Cindy Bauer Schlegel
30 Jun 2016
REPORT
This is the best Vet Clinic out there. I've been going here for 28 years!! The Drs. And staff are right on the ball!! Honest, clean, friendly and very well educated. They take time to explain everythi...
This is the best Vet Clinic out there. I've been going here for 28 years!! The Drs. And staff are right on the ball!! Honest, clean, friendly and very well educated. They take time to explain everything in a way we all can relate. If you have any questions ( because sometimes it's a little overwhelming ) you can call back and make sure you have your facts straight, they totally understand and will go through the treatment plan again. Totally understanding your pet is a family member!!!
Kenzie Taylor
17 May 2016
REPORT
By far the nicest staff my family and I have experienced. They give their honest opinion, knowledgeable suggestions and keep your budget in mind when trying to help all of our animals. They also give ...
By far the nicest staff my family and I have experienced. They give their honest opinion, knowledgeable suggestions and keep your budget in mind when trying to help all of our animals. They also give back to the community with donations, one was on the behalf of our dog who recently passed. I recommend this vet to all my friends and family!
Sandi Hall Henning
26 Mar 2016
REPORT
Around 1980 Bill Hazen vetted my first horse. I've been a client ever since with horses, dogs and cats. Caring, knowledgeable staff. We've been through good times and sad with Bill and Tanja and they...
Around 1980 Bill Hazen vetted my first horse. I've been a client ever since with horses, dogs and cats. Caring, knowledgeable staff. We've been through good times and sad with Bill and Tanja and they handle all situations perfectly. We now live in Kitchener and Wellesley Vet is worth the drive.
Book an Appointment
Online booking unavailable
Please call
(519) 595-4911
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-12:00PM
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CLAIM IT HEREIncorrect information? Let us know
Milverton-Wellesley Veterinary Clinic
Milverton, Ontario
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-12:00PM
Reviews
ken gilson
1 Jun 2024
I have been pretty happy overall with bringing my dog here over the years but when my dog was diagnosed with Stage 2 kidney disease, things seem to change in how they treated me. They started to treat...
I have been pretty happy overall with bringing my dog here over the years but when my dog was diagnosed with Stage 2 kidney disease, things seem to change in how they treated me. They started to treat me differently. At the end, if I asked one question and they told me to make an appointment and that their staff will not answer any of my questions unless I come in for an appointment. So, I made an appointment. Then they insisted on my dog to get blood work done or if I didn't Dr. Huband would not refill my dogs prescriptions and not to mention blood work was done 6 weeks early. I was told my dog would not make it to the fall therefore, I didn't want to keep poking my dog with needles. I thought, "What is the point if my dog only has several months left?" They refused to understand where I was coming from. I was then told that Dr. Huband would not continue to treat my dog if I don't get blood work done. I also got pressured into getting a urine test, which I did. I was told blood work would be required every 6-12 weeks. I was told if I didn't like it to go to another vet and see what they would say. Guess what, I did go somewhere and they did not tell me the same thing. I questioned the way they were talking to me and the tone of the emails that were sent to me and Carrie's response was that they don't have time to discuss it. I always thought treatments are recommended and not mandatory. I guess it was different there. I decided to go to another vet in town rather than travel out of town to go there. The way I was treated at the end, I would not recommend going there. I still don't know why they started to treat me so poorly at the end. If you go there, make sure you know your prices before going in and I recommend you ask for your pets file for your records from time to time. Sometimes there are things put in there that were not discussed at the appointment or you find out how they really feel about you. I also noticed with my vet Dr. Huband was always concerned about something to try to elicit an emotional response from me to spend more money. For the most part, I didn't fall for it. Another drawback I found going there is that my vet only work two to three days a week so if you like to stick to one vet it is almost impossible to do. One last thing, my dog had a heart murmur and Dr. Huband said it was at stage 6. I had two different vets that said it was at stage 3. Why the huge discrepancy? Was my dog misdiagnosed? I hope this review helps someone to decide whether they want to go here or not.
Madeleine Desroches
14 Feb 2017
Dr. Bill Hazen, I have such high praise for. I , along with many others, who love a little island dog that is owned by no one, she is in trouble with what appears could be a poisoning. Dr. Hazen , a...
Dr. Bill Hazen, I have such high praise for. I , along with many others, who love a little island dog that is owned by no one, she is in trouble with what appears could be a poisoning. Dr. Hazen , also on vacation, has been helping her through this. Making house calls daily , giving her needed Meds to survive this. Consulting with other vets for us. His quick attention and guidance is so appreciated . Anyone that has him as a vet for their horses are truly fortunate.
Jennifer Reid
2 Feb 2017
Had our 1yr old puppy fixed almost two weeks ago as we had with our other 2 dogs over the years. Less than a week later it died due to their intestines hanging out of its body and a bloody scramble to...
Had our 1yr old puppy fixed almost two weeks ago as we had with our other 2 dogs over the years. Less than a week later it died due to their intestines hanging out of its body and a bloody scramble to an emergency vet... sounds normal so far right?! Tried to move on with our vet under the premiss 'It could happen to anyone, that's life' and booked one of our dogs and two cats for checkups and small procedures. Clinic set up appointment on Tuesday for Thursday. We get there today (Thursday) and they say they meant next Thursday. We know this was not the stated date as next Thursday we are not available and had our schedules in front of us during the call. Beyond words how torn up we already were about the graphically disturbing loss of our 1yr puppy, thousands spent over the years on pet care and no compassion to show for it other than an initial call to more or less assure us the procedure was not to blame. Several 5-Star visits over the years, but when your animals are all the family you have you don't let a 0-Star experience be forgotten. Our family can't endure more losses of this kind and when the front desk can't get their dates right you only fear for what else could be happening. You'll read this and think "it was only one persons bad experience"... maybe so. I hope you have never lost anything so precious to you as we have.
Brianna Simpson
6 Jan 2017
The staff at the clinic are so friendly and informative! The environment is clean and always feels welcoming. My puppy Aspen really likes going to the vet I think! :)
Tina Chamberlain
6 Nov 2016
I love all the staff at the Wellesley Vet Clinic. They treated Taz and myself with the upmost respect and were very attentive to doing their very best to help my boy Taz. Although we weren't able to...
I love all the staff at the Wellesley Vet Clinic. They treated Taz and myself with the upmost respect and were very attentive to doing their very best to help my boy Taz. Although we weren't able to help Taz, they were very supportive and caring of the difficult decision I had to make. They are fabulous! Now, I have a sick dog, Geek. At only 6 months he is not doing so well, WVC have been wonderful so far and I'm confident they will do everything to diagnose his issues, and make him feel better! Thank you all for your kindness.
Teri Hardy
16 Sep 2016
I couldn't of asked for a better veterinary clinic to take my two pups too, service is wonderful everyone is always smiling and happy to help! Tyson & Sophie love Dr Tom - he is amazing with my two, a...
I couldn't of asked for a better veterinary clinic to take my two pups too, service is wonderful everyone is always smiling and happy to help! Tyson & Sophie love Dr Tom - he is amazing with my two, always come out very pleased with the care he provides to them, Wellesley Veterinary Clinic has been my go to vet since I was a little girl and will remain so for years to come! Thank you Dr Tom & Staff for the care & dedication you provide to myself and my pups!
Taylor Beamsley
12 Aug 2016
I have been going to see the lovely people at the Wellesley Veterinary Clinic since 2010, and I couldn't be happier with my decision. I live in Waterloo and don't mind making the short drive to Welles...
I have been going to see the lovely people at the Wellesley Veterinary Clinic since 2010, and I couldn't be happier with my decision. I live in Waterloo and don't mind making the short drive to Wellesley simply because of how great Dr. Foster and the whole team are, as well as the wonderful atmosphere at the clinic. Everyone working here is friendly and knowledgeable, the clinic is always spotlessly clean and inviting. My 12 week old husky had her first visit yesterday and she didn't even mind her vaccines because of all the cuddles and liver treats she got! We love the Wellesley Veterinary Clinic
Leanne Winter
20 Jul 2016
Love, love, love WVC!! All of the staff are so caring and considerate. They helped us care for our beloved cat, Oliver for many years and were there for our family as he left us for kitty-heaven at ...
Love, love, love WVC!! All of the staff are so caring and considerate. They helped us care for our beloved cat, Oliver for many years and were there for our family as he left us for kitty-heaven at 19 years of age. Their support and guidance was so appreciated and made a difficult experience easier. We are picking up our new puppy on Friday and wouldn't think of putting our new baby into the hands of anyone else for veterinary care.
Cindy Bauer Schlegel
30 Jun 2016
This is the best Vet Clinic out there. I've been going here for 28 years!! The Drs. And staff are right on the ball!! Honest, clean, friendly and very well educated. They take time to explain everythi...
This is the best Vet Clinic out there. I've been going here for 28 years!! The Drs. And staff are right on the ball!! Honest, clean, friendly and very well educated. They take time to explain everything in a way we all can relate. If you have any questions ( because sometimes it's a little overwhelming ) you can call back and make sure you have your facts straight, they totally understand and will go through the treatment plan again. Totally understanding your pet is a family member!!!
Kenzie Taylor
17 May 2016
By far the nicest staff my family and I have experienced. They give their honest opinion, knowledgeable suggestions and keep your budget in mind when trying to help all of our animals. They also give ...
By far the nicest staff my family and I have experienced. They give their honest opinion, knowledgeable suggestions and keep your budget in mind when trying to help all of our animals. They also give back to the community with donations, one was on the behalf of our dog who recently passed. I recommend this vet to all my friends and family!
Sandi Hall Henning
26 Mar 2016
Around 1980 Bill Hazen vetted my first horse. I've been a client ever since with horses, dogs and cats. Caring, knowledgeable staff. We've been through good times and sad with Bill and Tanja and they...
Around 1980 Bill Hazen vetted my first horse. I've been a client ever since with horses, dogs and cats. Caring, knowledgeable staff. We've been through good times and sad with Bill and Tanja and they handle all situations perfectly. We now live in Kitchener and Wellesley Vet is worth the drive.
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CLAIM IT HEREIncorrect information? Let us know