We recently made the difficult decision to euthanize our epileptic puppy as his seizures were not getting better, even with high doses of medication and naturopathic remedies being used. Aquitaine An... Read More
We recently made the difficult decision to euthanize our epileptic puppy as his seizures were not getting better, even with high doses of medication and naturopathic remedies being used. Aquitaine Animal Hospital was the only vet available to do this service for us (we called a dozen before them), and we'd used them before, including for this dog in December (when he had my husband help hold him down for xrays, they're not allowed to expose people to radiation we've since learned). We walked in with our dog who continued having seizures in the office. Dr. Aziz wouldn't do anything without a signed quote - which I totally understand for the average pet owner. We are not the average pet owner, we've spent thousands of dollars this year trying to help our dog, we were not worried how much euthanizing him was going to cost. Six or so seizures later, he gives him an intramuscular sedative (which we told him wasn't going to work - this dog was on high doses of medication and heavy doses of diazepam that didn't do what they were supposed to) and left us there for 20ish minutes. When he finally decided that he needed a "heavy narcotic", our dog was sleeping in seconds. While talking to my teenage son in the waiting area after the dog was euthanized, I mentioned the bloodwork that the dog had the day before and how much we'd spent in the two days. Dr. Aziz's response was "I didn't charge you for the propofol". Looking at the bill, he charged us an exam fee of $80, for what exactly? Walking through the door, because it certainly wasn't for examining our seizing dog. The icing on the cake was having my husband help put him in the transport bag. Yesterday we got a sympathy card in the mail and they couldn't even be bothered to look up our dog's name. Today I went in to pick up our dog's memorial paw print, and the receptionist placed a dose of flea medication on the counter without asking what I was there for and all I could do was look at her until she asked "is that not what you're here for?". Please, find a vet that has some empathy. I do not wish this experience on anyone. Read Less