Glen Erin Animal Hospital
Mississauga, Ontario
General Info
Glen Erin Animal Hospital operates from Mississauga where it stands as a recognized entity among local pet enthusiasts who seek veterinary assistance. The clinic’s strategic position in Ontario enables pet owners from adjacent communities to obtain regular healthcare services for their pets. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Glen Erin Animal Hospital establishes a meticulously organized environment to reduce anxiety levels among both pets and their human companions. Throughout Mississauga, veterinary professionals manage an extensive array of medical requirements that encompass skin and coat conditions alongside dental problems and mobility issues. The clinic handles wellness visits and preventive plans as standard practice yet it also possesses expertise in managing urgent health issues such as infections and digestive changes. The intricate healthcare needs of aging pets and complex diagnoses lead many Ontario families to depend on Glen Erin Animal Hospital. Visitors frequently remark upon the clinic’s communication approach which stands out as clear kind and comprehensible. Pet owners experience enhanced assurance regarding their animal care choices through this support. A multitude of clients maintain long-term relationships spanning years due to perceived consistent service delivery coupled with trust development over extended periods. The staff's expertise in both standard and intricate veterinary subjects positions them to effectively support long-term care guidance. Glen Erin Animal Hospital experiences ongoing expansion due to increasing numbers of pet owners relocating to the Mississauga region or seeking nearby veterinary services. Through its functions within the local pet community the clinic establishes interconnected systems for responsible pet ownership and diligent animal care. Ontario continues to serve as a dependable option for individuals pursuing established veterinary practices that deliver both standard and emergency animal care. The presence of Glen Erin Animal Hospital in Mississauga provides a valued resource for pet owners throughout Ontario's adjacent regions. New pet owners looking for guidance and longtime clients managing special conditions both require veterinary services that are clear compassionate and consistent. This practice serves as a fundamental community function.
Services
Pet Euthanasia
Reviews
Chantel
8 Jun 2018
REPORT
PS- they have never seen/ treated any of my animals. This is regarding something else.
I did an interview with them approx. 4-5 months ago. They said they weren't interested. Ok. That is fine. But I...
PS- they have never seen/ treated any of my animals. This is regarding something else.
I did an interview with them approx. 4-5 months ago. They said they weren't interested. Ok. That is fine. But I have been checking indeed (the website I used to apply) and they are ALWAYS hiring a receptionist/ vet assistant. Every 2-3 weeks they post a new posting for this position. A place with that much turnover in staff is very fishy and makes me wonder what the problem is and makes me very hesitant to apply again.
So if you are reading this review because you are thinking of applying or have applied. Please be aware of this. Clearly people get fired, or they leave, or every person who has applied/ interviewed isnt good enough, etc.
Again, they have never seen or treated my animals. I do not know the quality of the work of the staff/vet(s) here. I am just starting a tend I have seen in their constant state of hiring people and thought I would help people out by making them aware.
MY RESPONSE TO THEIR RESPONSE:
Well clearly there is still a problem with people "meshing" with your staff as you've been hiring for many many months now. Either your standards are too high and the (I'm sure MANY) people who have applied, none are good enough for you. Or alot ot them have withdrawn after meeting you. Either way. There is a clear issue here and I am informing other member of the Veterinary community before they make any decisions to come here.
Rui Fernandes
4 Jun 2018
REPORT
Dr Thompson takes great care of my rabbit. She has plenty of patience for both animals and humans.
GD D
23 May 2018
REPORT
Glen Erin Animal hospital has been around for over four decades. The staff and vet are veterans in the care and well being of pets and also have experience dealing with wild animals such as raccoons....
Glen Erin Animal hospital has been around for over four decades. The staff and vet are veterans in the care and well being of pets and also have experience dealing with wild animals such as raccoons. They take extra care when handling high strung or difficult cats and ensure pet owners' experience is always a positive one. They are true animal health professionals. I have a very difficult cat and was initially concerned they wouldn't be able to manage the high strung feline but it turns out they specialize in feline care and behavior. Needless to say, they knew exactly what to do and took care of my cat's needs quickly. I was late on a couple of occasions and their willingness to accommodate me was greatly appreciated. Throughout the years our family has put 3 of our pets in the care of Glen Erin vets and they have never disappointed us. Lulu and Lucky are now resting in peace but they received great care from these vets. The previous vet even rushed to our house when our cat Lucky had an allergic reaction after being administered a rabies shot. Now it's Felix's turn to carry on with the tradition at Glen Erin Animal hospital.
Kathy C.
3 May 2018
REPORT
New owner got rid of most of staff. Very disorganized I would not recommend you take your pet here any longer
Lucy Crisetig-Cosentino
31 Mar 2018
REPORT
Dr. Jennifer Thompson and the staff showed great compassion and kindness to our beautiful cat Tiger and patience with us in explaining his situation and helping us to understand his care. Dr. Jennifer...
Dr. Jennifer Thompson and the staff showed great compassion and kindness to our beautiful cat Tiger and patience with us in explaining his situation and helping us to understand his care. Dr. Jennifer was exceptional in reading Tiger's signals and respecting him. We were extremely grateful for the above and beyond level of care and accommodation we were shown and highly reccommend this clinic to anyone especially cats.
Christina Sobolak
30 Mar 2018
REPORT
DrJen is amazing! Saved my Frosty the Rabbit’s life, he had head tilt disease and now it totally symptom free! I was so grateful for the compassion and genuine concern for my rabbit’s health. My dog...
DrJen is amazing! Saved my Frosty the Rabbit’s life, he had head tilt disease and now it totally symptom free! I was so grateful for the compassion and genuine concern for my rabbit’s health. My dog and cat are now patients. I was very upset when my cat had infection of her gums and required 7 teeth removed (she had been at her previous vet ) months before - Dr. Jen saw the problem right away. My cat was sent to a veterinary dentist. I wish my pet had been a patient here since I adopted her 8 years ago. I believe her teeth would have been saved. I totally trust this vet’s advice! Great and compassionate staff!
Julienne Bay
21 Dec 2017
REPORT
This was my first time visiting Glen Erin Animal Hospital. I don't normally travel outside of my area to visit vets, but I didn't have much of a choice since the rodent specialist in my area was all b...
This was my first time visiting Glen Erin Animal Hospital. I don't normally travel outside of my area to visit vets, but I didn't have much of a choice since the rodent specialist in my area was all booked up.
I've been to a few different vet clinics over the last 20 years and I thought Glen Erin's front desk staff/vet techs were the most friendliest, warmest and respectable staff I've seen.
The actual visit was little bit different, however. While the vet was professional, I felt like I was being pressured to spend more money. I was given an option of spending around $1,000 for emergency care for a mouse. Had it been my dog, I would've gladly spent that money--but not for a mouse whose lifespan is very short. I told the vet that I'm willing to spend money on the assessment, antibiotics (if needed) and/or euthanization, but nothing else. I simply didn't want the mouse to suffer.
As my mouse was dying, the vet asked me again if I wanted to put the mouse on oxygen, etc. I said no. Then after she died, I was given an option of performing an autopsy on the dead mouse.
I understand that it's her job to let me know what the options are, but I felt she was very pushy. The problem here was that I had to repeat myself more than twice. I thought I had made it very clear, in plain English, that I was not willing to spend that kind of money on a rodent.
While some people can change their minds last minute, I'm sure the vet knows exactly what she's doing: when people are put under such pressure in front of a dying animal, they are willing to fork out whatever they can. Also, not everyone is capable of saying "no" under such circumstances, due to fear of being judged for being a bad pet owner, etc.
With this experience in mind, I would not recommend Glen Erin Animal Hospital to others.
Bill Stepec
17 Nov 2017
REPORT
After taking my dog here for years, we decided to look elsewhere. The staff is friendly and seem competent, but too many unpleasant experiences, usually surrounding the bill.
I remember recently I w...
After taking my dog here for years, we decided to look elsewhere. The staff is friendly and seem competent, but too many unpleasant experiences, usually surrounding the bill.
I remember recently I was asked if I would like to protect my dog against something-or-rather as he got his standard shots. The needle was explained to be $30. For an extra thirty bucks, why not?
After asking a few questions, the $30 I was quoted did not include the booster shot he would need in a week, nor the appointment to get the booster. All in, I would have been on the hook for $120 when all I was quoted was $30.
Similarly, our dog had a major procedure done, where we were quoted somewhere between $500 and $1500, depending on several factors once the surgery started. While we were fortunate to get a "best case scenario", we still paid upwards of $900 because they used double the anesthetic quoted, and just plain forgot to put the x-rays on the quote. If something is left off the quote, I think it should be left off the bill.
Anyhow - these are fine people that work here - but looking around the city, there are absolutely better vets out there for loving but budget-conscious pet owners.
Murray Parr
1 Nov 2017
REPORT
I am a new client to Glen Erin Animal Hospital and recently had to bring my Border Collie there after an unfortunate accident. The staff was compassionate while being informative and an emergency sur...
I am a new client to Glen Erin Animal Hospital and recently had to bring my Border Collie there after an unfortunate accident. The staff was compassionate while being informative and an emergency surgery was performed. I appreciated the follow up calls while he was recuperating and I'm happy to say that my boy has now healed completely.
Jennifer Ashley
18 May 2017
REPORT
Upon reading the reviews here, I have to agree with the negative ones.
I have been bringing my animals to this location for at least 28 years. The previous owner and staff were excellent and do miss ...
Upon reading the reviews here, I have to agree with the negative ones.
I have been bringing my animals to this location for at least 28 years. The previous owner and staff were excellent and do miss them.
This new owner is only out for the money, also looking for a reason to poke your animal for blood or running the same test a few times to get the same results. I swear they are sneaking in fees into the totals to cover you saying no to stuff. Going to the vet for any animal is stressful enough.
I had to put one of my dogs down last year and was the most horrible experience... not that losing your animal is easy but how they did it and made my baby girl suffer was inexcusable. We did go in with the doctor and she did explain the procedure, gave her a sedative, but they poke her with a needle 5 TIMES.... even though the tech told the doctor which needle to use, she blew the tech off and kept abusing my dog!! in the end, she ended up using with the tech suggested. If my dog was well enough to go home and to do another day at another place I would have but she was not well and to know her last moments were so abusive is extremely painful. I am also looking for a new vet as I do not trust the care or service of this location anymore.
Its not about the animals anymore!!
I miss the old owner and his staff, Always did right by us!
E
22 Apr 2017
REPORT
I had to go here for an emergency when my regular vet was unavailable. I was late by 30 mins and they staff were still very pleasant with me. The vet (owner) had a good attitude and spent ample time...
I had to go here for an emergency when my regular vet was unavailable. I was late by 30 mins and they staff were still very pleasant with me. The vet (owner) had a good attitude and spent ample time with both my pets giving a thurow diagnosis . Although in my opinion she recommended a form of treatment that was above the bare necessity of what my pet needed (ie antibiotics for scabing) it was comforting to know that my pet recived proper care. I'm not an expert (that is why we have veterinarians).
The vet and staff gave full recommendations to form of treatment and options for care. I was sceptical based off of some of the previous reviews saying that they were money hungry. I can assure you that at the end of my visit the $450 I spent on 2 rats I felt was justified. I was shown pricing options and the whole process in my opinion was very transparent. The saying you get what you pay for is true for so many things, when it comes to the health of my pet I want to be sure that they receive proper and insightful professional care. Maybe because healthcare is free in Canada people forget how expensive it can really be. The price for a session with other vets is comparable to what I paid from previous experience. In terms of recommending this place to other rat owners I would say there is absolutely no problem trusting GEAH for sound medical advice on your pet rat. The only recommendation I would make is to format the patient form a little more. I rated 5 stars because I feel the 2.5 star it currently holds is not a true reflection of service.
Cara Bossio Menning
12 Feb 2017
REPORT
This has been my vet since I moved to Mississauga in 2007. They are so friendly and treat my pets very well. Highly recommend.
Jason Raynor
10 Dec 2016
REPORT
Excellent clinic. Dr. Jen's experience with ferrets is invaluable.
gigi keepscalm
20 Oct 2016
REPORT
I am also looking for a new vet. My three cats had been patients at Glen Erin for over 10 years. The new owner immediately tried to sell me expensive food and said all three cats were overweight. T...
I am also looking for a new vet. My three cats had been patients at Glen Erin for over 10 years. The new owner immediately tried to sell me expensive food and said all three cats were overweight. This completely contradicted the assessment of the previous vet. How can my cats all be healthy for 10 years and suddenly need a special diet? I wouldn't trust this new owner. #Moneygrabber.
Dave Lund
3 Jun 2016
REPORT
I used to like the way the staff treated us and our pets. After the new management came in, they just treated us like a walking wallet, always trying to up-sell unwanted and unnecessary treatments or...
I used to like the way the staff treated us and our pets. After the new management came in, they just treated us like a walking wallet, always trying to up-sell unwanted and unnecessary treatments or medications. We took our cat in to be euthanized and they undermined that decision by sending her to a "rescue" place instead. There's no respect for you and your pets.
Cathy White
31 May 2016
REPORT
We have been clients at Glen Erin Animal Hospital for 30 + years and have always been pleased and confident with the care until the change to the newest ownership. We were very disappointed to hear t...
We have been clients at Glen Erin Animal Hospital for 30 + years and have always been pleased and confident with the care until the change to the newest ownership. We were very disappointed to hear that the practice has changed so significantly in that follow up appointments are now being charged. This was the final "straw" for us as clients as we have been concerned about the steady shift in practice with the new owner(s). We feel that the priority now for Glen Erin Animal Hospital (GEAH) is for "upselling" clients with outrageous charges, recommendations, etc. We no longer feel confident in the practice as we are unsure if our pets really require a treatment, service or product or whether it is just a "money grab" for generating more income for the business. I am not alone in my concerns as I have been informally surveying friends and family that, like us, have been going to GEAH for decades. We have now saught an alternate veterinarian service.
Karen-Anne Thomson
13 Nov 2015
REPORT
I have been with Glen Erin Animal Hospital since Dr. Greaves opened it in the early 80's. He saved the life of my first puppy, Fiona, and when the time came 14 years later, helped Fiona to the Rainbo...
I have been with Glen Erin Animal Hospital since Dr. Greaves opened it in the early 80's. He saved the life of my first puppy, Fiona, and when the time came 14 years later, helped Fiona to the Rainbow Bridge. Then came my second dog, Lexi, who was cared for by Dr. Engbers, and now I am fortunate to have Dr. Lane as my vet for my tabbies, Angus and Duncan. I cannot say enough about the vets...and the staff...well...they are just simply awesome! They rock!! Seriously.
Virginia 9896
7 Nov 2015
REPORT
I and my cat had a horrible experience at Glen Erin Animal Hospital in 2013.
A female vet there poorly handled the euthanasia of my elderly cat, traumatizing us both and leaving me with terrible las...
I and my cat had a horrible experience at Glen Erin Animal Hospital in 2013.
A female vet there poorly handled the euthanasia of my elderly cat, traumatizing us both and leaving me with terrible last memories.
Had I not heard the yowls from my cat and investigate after being told I should stay in the waiting room until she returned with him, I wouldn't have discovered she had strapped him down and covered his head to tranquilize him. This after I offered to hold my cat to sooth him during the process & she waved me off that she'd first give him a sedative.
Naturally I've carried guilt about agreeing to that arrangement ever since. So this is an attempt to inform others to take care where they go when it's time to release an elderly pet from their suffering and stay alert to what's being done with their pet. A capable vet will allow the pet owner to hold their pet during the process, which is normally peaceful for both and eases the sorrow of parting.
Mukesh Tanna
21 Sep 2015
REPORT
My pet is an old patient at the clinic so when he went for his last check up we realized that the ownership of the clinic had changed. Since you are already used to someone it takes time to get used t...
My pet is an old patient at the clinic so when he went for his last check up we realized that the ownership of the clinic had changed. Since you are already used to someone it takes time to get used to a new set of people. Our experience was very pleasant and my pet got good attention and excellent treatment. In fact the staff and the Vet on duty were nice and very professional.
My pet needed a second visit and this time the procedure was long. However we are very happy with that treatment and my pet recovered fully. Thanks to the staff there.
I would recommend Glen Erin Animal Hospital
Suzanna Heitman
12 Aug 2015
REPORT
Excellent service! The whole staff went above and beyond to ensure that our turtle was well cared for. Thank you for all of your help!
Leigh Harrison
27 Jun 2015
REPORT
I trust all the doctors and staff completely with both my dogs and my lizard.
Amanda lee
26 May 2015
REPORT
I have been going here for years and ever since i learned about the new owner, it is not like it use to be. First off most of the staff I loved is gone, and the new staff is very rude and don't seem t...
I have been going here for years and ever since i learned about the new owner, it is not like it use to be. First off most of the staff I loved is gone, and the new staff is very rude and don't seem to care. The owner told me I have to get blood work on perfectly healthy 2 year old dog. I didn't feel comfortable with my animals there and I have been going there for 10 plus years. I also heard the groomer wasn't there anymore and I use to take my animals to Sue for years, and I got told that it wasn't clean and Sue didn't care about her animals she groomed and that is not true. The new staff seemed a bit disorganized and didn't know what they were doing. I also thought that the new staff were fake and I just don't get the feeling of a welcoming clinic. I have switched vets as I just didn't want to take my pets to a place like this. I have heard too that a lot of the old staff were treated badly and aren't there anymore. I do not recommend this place.
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FAQs
Where is Glen Erin Animal Hospital located?
Glen Erin Animal Hospital is located at 2111 Dunwin Dr #3, Mississauga, Ontario L5L 3C1. It's easily accessible to pet owners in the Mississauga area and surrounding communities.
What time does Glen Erin Animal Hospital open and close each day?
Glen Erin Animal Hospital is open Monday 09:00 AM - 18:00 PM, Tuesday 09:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 09:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 15:00 PM. They are closed on Sundays.
Is Glen Erin Animal Hospital open on Saturdays?
Yes, Glen Erin Animal Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 15:00 PM.
Is Glen Erin Animal Hospital open on Sundays?
No, Glen Erin Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Glen Erin Animal Hospital?
You can book an appointment online with Glen Erin Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Glen Erin Animal Hospital offer?
Glen Erin Animal Hospital in Mississauga offers a range of veterinary services, including Pet Euthanasia. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Business Hours
Monday
Mon
9:00 AM – 6:00 PM
Tuesday
Tue
9:00 AM – 6:00 PM
Wednesday
Wed
8:00 AM – 6:00 PM
Thursday
Thu
8:00 AM – 6:00 PM
Friday
Fri
9:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 3:00 PM
Popular Hours
No data for Monday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Glen Erin Animal Hospital
Mississauga, Ontario
General Info
Glen Erin Animal Hospital operates from Mississauga where it stands as a recognized entity among local pet enthusiasts who seek veterinary assistance. The clinic’s strategic position in Ontario enables pet owners from adjacent communities to obtain regular healthcare services for their pets. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Glen Erin Animal Hospital establishes a meticulously organized environment to reduce anxiety levels among both pets and their human companions. Throughout Mississauga, veterinary professionals manage an extensive array of medical requirements that encompass skin and coat conditions alongside dental problems and mobility issues. The clinic handles wellness visits and preventive plans as standard practice yet it also possesses expertise in managing urgent health issues such as infections and digestive changes. The intricate healthcare needs of aging pets and complex diagnoses lead many Ontario families to depend on Glen Erin Animal Hospital. Visitors frequently remark upon the clinic’s communication approach which stands out as clear kind and comprehensible. Pet owners experience enhanced assurance regarding their animal care choices through this support. A multitude of clients maintain long-term relationships spanning years due to perceived consistent service delivery coupled with trust development over extended periods. The staff's expertise in both standard and intricate veterinary subjects positions them to effectively support long-term care guidance. Glen Erin Animal Hospital experiences ongoing expansion due to increasing numbers of pet owners relocating to the Mississauga region or seeking nearby veterinary services. Through its functions within the local pet community the clinic establishes interconnected systems for responsible pet ownership and diligent animal care. Ontario continues to serve as a dependable option for individuals pursuing established veterinary practices that deliver both standard and emergency animal care. The presence of Glen Erin Animal Hospital in Mississauga provides a valued resource for pet owners throughout Ontario's adjacent regions. New pet owners looking for guidance and longtime clients managing special conditions both require veterinary services that are clear compassionate and consistent. This practice serves as a fundamental community function.
Business Hours
Monday
09:00AM-18:00PM
Tuesday
09:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
09:00AM-18:00PM
Saturday
08:00AM-15:00PM
Popular Hours
No data for Monday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Pet Euthanasia
Reviews
Chantel
8 Jun 2018
PS- they have never seen/ treated any of my animals. This is regarding something else.
I did an interview with them approx. 4-5 months ago. They said they weren't interested. Ok. That is fine. But I...
PS- they have never seen/ treated any of my animals. This is regarding something else.
I did an interview with them approx. 4-5 months ago. They said they weren't interested. Ok. That is fine. But I have been checking indeed (the website I used to apply) and they are ALWAYS hiring a receptionist/ vet assistant. Every 2-3 weeks they post a new posting for this position. A place with that much turnover in staff is very fishy and makes me wonder what the problem is and makes me very hesitant to apply again.
So if you are reading this review because you are thinking of applying or have applied. Please be aware of this. Clearly people get fired, or they leave, or every person who has applied/ interviewed isnt good enough, etc.
Again, they have never seen or treated my animals. I do not know the quality of the work of the staff/vet(s) here. I am just starting a tend I have seen in their constant state of hiring people and thought I would help people out by making them aware.
MY RESPONSE TO THEIR RESPONSE:
Well clearly there is still a problem with people "meshing" with your staff as you've been hiring for many many months now. Either your standards are too high and the (I'm sure MANY) people who have applied, none are good enough for you. Or alot ot them have withdrawn after meeting you. Either way. There is a clear issue here and I am informing other member of the Veterinary community before they make any decisions to come here.
Rui Fernandes
4 Jun 2018
Dr Thompson takes great care of my rabbit. She has plenty of patience for both animals and humans.
GD D
23 May 2018
Glen Erin Animal hospital has been around for over four decades. The staff and vet are veterans in the care and well being of pets and also have experience dealing with wild animals such as raccoons....
Glen Erin Animal hospital has been around for over four decades. The staff and vet are veterans in the care and well being of pets and also have experience dealing with wild animals such as raccoons. They take extra care when handling high strung or difficult cats and ensure pet owners' experience is always a positive one. They are true animal health professionals. I have a very difficult cat and was initially concerned they wouldn't be able to manage the high strung feline but it turns out they specialize in feline care and behavior. Needless to say, they knew exactly what to do and took care of my cat's needs quickly. I was late on a couple of occasions and their willingness to accommodate me was greatly appreciated. Throughout the years our family has put 3 of our pets in the care of Glen Erin vets and they have never disappointed us. Lulu and Lucky are now resting in peace but they received great care from these vets. The previous vet even rushed to our house when our cat Lucky had an allergic reaction after being administered a rabies shot. Now it's Felix's turn to carry on with the tradition at Glen Erin Animal hospital.
Kathy C.
3 May 2018
New owner got rid of most of staff. Very disorganized I would not recommend you take your pet here any longer
Lucy Crisetig-Cosentino
31 Mar 2018
Dr. Jennifer Thompson and the staff showed great compassion and kindness to our beautiful cat Tiger and patience with us in explaining his situation and helping us to understand his care. Dr. Jennifer...
Dr. Jennifer Thompson and the staff showed great compassion and kindness to our beautiful cat Tiger and patience with us in explaining his situation and helping us to understand his care. Dr. Jennifer was exceptional in reading Tiger's signals and respecting him. We were extremely grateful for the above and beyond level of care and accommodation we were shown and highly reccommend this clinic to anyone especially cats.
Christina Sobolak
30 Mar 2018
DrJen is amazing! Saved my Frosty the Rabbit’s life, he had head tilt disease and now it totally symptom free! I was so grateful for the compassion and genuine concern for my rabbit’s health. My dog...
DrJen is amazing! Saved my Frosty the Rabbit’s life, he had head tilt disease and now it totally symptom free! I was so grateful for the compassion and genuine concern for my rabbit’s health. My dog and cat are now patients. I was very upset when my cat had infection of her gums and required 7 teeth removed (she had been at her previous vet ) months before - Dr. Jen saw the problem right away. My cat was sent to a veterinary dentist. I wish my pet had been a patient here since I adopted her 8 years ago. I believe her teeth would have been saved. I totally trust this vet’s advice! Great and compassionate staff!
Julienne Bay
21 Dec 2017
This was my first time visiting Glen Erin Animal Hospital. I don't normally travel outside of my area to visit vets, but I didn't have much of a choice since the rodent specialist in my area was all b...
This was my first time visiting Glen Erin Animal Hospital. I don't normally travel outside of my area to visit vets, but I didn't have much of a choice since the rodent specialist in my area was all booked up.
I've been to a few different vet clinics over the last 20 years and I thought Glen Erin's front desk staff/vet techs were the most friendliest, warmest and respectable staff I've seen.
The actual visit was little bit different, however. While the vet was professional, I felt like I was being pressured to spend more money. I was given an option of spending around $1,000 for emergency care for a mouse. Had it been my dog, I would've gladly spent that money--but not for a mouse whose lifespan is very short. I told the vet that I'm willing to spend money on the assessment, antibiotics (if needed) and/or euthanization, but nothing else. I simply didn't want the mouse to suffer.
As my mouse was dying, the vet asked me again if I wanted to put the mouse on oxygen, etc. I said no. Then after she died, I was given an option of performing an autopsy on the dead mouse.
I understand that it's her job to let me know what the options are, but I felt she was very pushy. The problem here was that I had to repeat myself more than twice. I thought I had made it very clear, in plain English, that I was not willing to spend that kind of money on a rodent.
While some people can change their minds last minute, I'm sure the vet knows exactly what she's doing: when people are put under such pressure in front of a dying animal, they are willing to fork out whatever they can. Also, not everyone is capable of saying "no" under such circumstances, due to fear of being judged for being a bad pet owner, etc.
With this experience in mind, I would not recommend Glen Erin Animal Hospital to others.
Bill Stepec
17 Nov 2017
After taking my dog here for years, we decided to look elsewhere. The staff is friendly and seem competent, but too many unpleasant experiences, usually surrounding the bill.
I remember recently I w...
After taking my dog here for years, we decided to look elsewhere. The staff is friendly and seem competent, but too many unpleasant experiences, usually surrounding the bill.
I remember recently I was asked if I would like to protect my dog against something-or-rather as he got his standard shots. The needle was explained to be $30. For an extra thirty bucks, why not?
After asking a few questions, the $30 I was quoted did not include the booster shot he would need in a week, nor the appointment to get the booster. All in, I would have been on the hook for $120 when all I was quoted was $30.
Similarly, our dog had a major procedure done, where we were quoted somewhere between $500 and $1500, depending on several factors once the surgery started. While we were fortunate to get a "best case scenario", we still paid upwards of $900 because they used double the anesthetic quoted, and just plain forgot to put the x-rays on the quote. If something is left off the quote, I think it should be left off the bill.
Anyhow - these are fine people that work here - but looking around the city, there are absolutely better vets out there for loving but budget-conscious pet owners.
Murray Parr
1 Nov 2017
I am a new client to Glen Erin Animal Hospital and recently had to bring my Border Collie there after an unfortunate accident. The staff was compassionate while being informative and an emergency sur...
I am a new client to Glen Erin Animal Hospital and recently had to bring my Border Collie there after an unfortunate accident. The staff was compassionate while being informative and an emergency surgery was performed. I appreciated the follow up calls while he was recuperating and I'm happy to say that my boy has now healed completely.
Jennifer Ashley
18 May 2017
Upon reading the reviews here, I have to agree with the negative ones.
I have been bringing my animals to this location for at least 28 years. The previous owner and staff were excellent and do miss ...
Upon reading the reviews here, I have to agree with the negative ones.
I have been bringing my animals to this location for at least 28 years. The previous owner and staff were excellent and do miss them.
This new owner is only out for the money, also looking for a reason to poke your animal for blood or running the same test a few times to get the same results. I swear they are sneaking in fees into the totals to cover you saying no to stuff. Going to the vet for any animal is stressful enough.
I had to put one of my dogs down last year and was the most horrible experience... not that losing your animal is easy but how they did it and made my baby girl suffer was inexcusable. We did go in with the doctor and she did explain the procedure, gave her a sedative, but they poke her with a needle 5 TIMES.... even though the tech told the doctor which needle to use, she blew the tech off and kept abusing my dog!! in the end, she ended up using with the tech suggested. If my dog was well enough to go home and to do another day at another place I would have but she was not well and to know her last moments were so abusive is extremely painful. I am also looking for a new vet as I do not trust the care or service of this location anymore.
Its not about the animals anymore!!
I miss the old owner and his staff, Always did right by us!
E
22 Apr 2017
I had to go here for an emergency when my regular vet was unavailable. I was late by 30 mins and they staff were still very pleasant with me. The vet (owner) had a good attitude and spent ample time...
I had to go here for an emergency when my regular vet was unavailable. I was late by 30 mins and they staff were still very pleasant with me. The vet (owner) had a good attitude and spent ample time with both my pets giving a thurow diagnosis . Although in my opinion she recommended a form of treatment that was above the bare necessity of what my pet needed (ie antibiotics for scabing) it was comforting to know that my pet recived proper care. I'm not an expert (that is why we have veterinarians).
The vet and staff gave full recommendations to form of treatment and options for care. I was sceptical based off of some of the previous reviews saying that they were money hungry. I can assure you that at the end of my visit the $450 I spent on 2 rats I felt was justified. I was shown pricing options and the whole process in my opinion was very transparent. The saying you get what you pay for is true for so many things, when it comes to the health of my pet I want to be sure that they receive proper and insightful professional care. Maybe because healthcare is free in Canada people forget how expensive it can really be. The price for a session with other vets is comparable to what I paid from previous experience. In terms of recommending this place to other rat owners I would say there is absolutely no problem trusting GEAH for sound medical advice on your pet rat. The only recommendation I would make is to format the patient form a little more. I rated 5 stars because I feel the 2.5 star it currently holds is not a true reflection of service.
Cara Bossio Menning
12 Feb 2017
This has been my vet since I moved to Mississauga in 2007. They are so friendly and treat my pets very well. Highly recommend.
Jason Raynor
10 Dec 2016
Excellent clinic. Dr. Jen's experience with ferrets is invaluable.
gigi keepscalm
20 Oct 2016
I am also looking for a new vet. My three cats had been patients at Glen Erin for over 10 years. The new owner immediately tried to sell me expensive food and said all three cats were overweight. T...
I am also looking for a new vet. My three cats had been patients at Glen Erin for over 10 years. The new owner immediately tried to sell me expensive food and said all three cats were overweight. This completely contradicted the assessment of the previous vet. How can my cats all be healthy for 10 years and suddenly need a special diet? I wouldn't trust this new owner. #Moneygrabber.
Dave Lund
3 Jun 2016
I used to like the way the staff treated us and our pets. After the new management came in, they just treated us like a walking wallet, always trying to up-sell unwanted and unnecessary treatments or...
I used to like the way the staff treated us and our pets. After the new management came in, they just treated us like a walking wallet, always trying to up-sell unwanted and unnecessary treatments or medications. We took our cat in to be euthanized and they undermined that decision by sending her to a "rescue" place instead. There's no respect for you and your pets.
Cathy White
31 May 2016
We have been clients at Glen Erin Animal Hospital for 30 + years and have always been pleased and confident with the care until the change to the newest ownership. We were very disappointed to hear t...
We have been clients at Glen Erin Animal Hospital for 30 + years and have always been pleased and confident with the care until the change to the newest ownership. We were very disappointed to hear that the practice has changed so significantly in that follow up appointments are now being charged. This was the final "straw" for us as clients as we have been concerned about the steady shift in practice with the new owner(s). We feel that the priority now for Glen Erin Animal Hospital (GEAH) is for "upselling" clients with outrageous charges, recommendations, etc. We no longer feel confident in the practice as we are unsure if our pets really require a treatment, service or product or whether it is just a "money grab" for generating more income for the business. I am not alone in my concerns as I have been informally surveying friends and family that, like us, have been going to GEAH for decades. We have now saught an alternate veterinarian service.
Karen-Anne Thomson
13 Nov 2015
I have been with Glen Erin Animal Hospital since Dr. Greaves opened it in the early 80's. He saved the life of my first puppy, Fiona, and when the time came 14 years later, helped Fiona to the Rainbo...
I have been with Glen Erin Animal Hospital since Dr. Greaves opened it in the early 80's. He saved the life of my first puppy, Fiona, and when the time came 14 years later, helped Fiona to the Rainbow Bridge. Then came my second dog, Lexi, who was cared for by Dr. Engbers, and now I am fortunate to have Dr. Lane as my vet for my tabbies, Angus and Duncan. I cannot say enough about the vets...and the staff...well...they are just simply awesome! They rock!! Seriously.
Virginia 9896
7 Nov 2015
I and my cat had a horrible experience at Glen Erin Animal Hospital in 2013.
A female vet there poorly handled the euthanasia of my elderly cat, traumatizing us both and leaving me with terrible las...
I and my cat had a horrible experience at Glen Erin Animal Hospital in 2013.
A female vet there poorly handled the euthanasia of my elderly cat, traumatizing us both and leaving me with terrible last memories.
Had I not heard the yowls from my cat and investigate after being told I should stay in the waiting room until she returned with him, I wouldn't have discovered she had strapped him down and covered his head to tranquilize him. This after I offered to hold my cat to sooth him during the process & she waved me off that she'd first give him a sedative.
Naturally I've carried guilt about agreeing to that arrangement ever since. So this is an attempt to inform others to take care where they go when it's time to release an elderly pet from their suffering and stay alert to what's being done with their pet. A capable vet will allow the pet owner to hold their pet during the process, which is normally peaceful for both and eases the sorrow of parting.
Mukesh Tanna
21 Sep 2015
My pet is an old patient at the clinic so when he went for his last check up we realized that the ownership of the clinic had changed. Since you are already used to someone it takes time to get used t...
My pet is an old patient at the clinic so when he went for his last check up we realized that the ownership of the clinic had changed. Since you are already used to someone it takes time to get used to a new set of people. Our experience was very pleasant and my pet got good attention and excellent treatment. In fact the staff and the Vet on duty were nice and very professional.
My pet needed a second visit and this time the procedure was long. However we are very happy with that treatment and my pet recovered fully. Thanks to the staff there.
I would recommend Glen Erin Animal Hospital
Suzanna Heitman
12 Aug 2015
Excellent service! The whole staff went above and beyond to ensure that our turtle was well cared for. Thank you for all of your help!
Leigh Harrison
27 Jun 2015
I trust all the doctors and staff completely with both my dogs and my lizard.
Amanda lee
26 May 2015
I have been going here for years and ever since i learned about the new owner, it is not like it use to be. First off most of the staff I loved is gone, and the new staff is very rude and don't seem t...
I have been going here for years and ever since i learned about the new owner, it is not like it use to be. First off most of the staff I loved is gone, and the new staff is very rude and don't seem to care. The owner told me I have to get blood work on perfectly healthy 2 year old dog. I didn't feel comfortable with my animals there and I have been going there for 10 plus years. I also heard the groomer wasn't there anymore and I use to take my animals to Sue for years, and I got told that it wasn't clean and Sue didn't care about her animals she groomed and that is not true. The new staff seemed a bit disorganized and didn't know what they were doing. I also thought that the new staff were fake and I just don't get the feeling of a welcoming clinic. I have switched vets as I just didn't want to take my pets to a place like this. I have heard too that a lot of the old staff were treated badly and aren't there anymore. I do not recommend this place.
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FAQs
Where is Glen Erin Animal Hospital located?
Glen Erin Animal Hospital is located at 2111 Dunwin Dr #3, Mississauga, Ontario L5L 3C1. It's easily accessible to pet owners in the Mississauga area and surrounding communities.
What time does Glen Erin Animal Hospital open and close each day?
Glen Erin Animal Hospital is open Monday 09:00 AM - 18:00 PM, Tuesday 09:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 09:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 15:00 PM. They are closed on Sundays.
Is Glen Erin Animal Hospital open on Saturdays?
Yes, Glen Erin Animal Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 15:00 PM.
Is Glen Erin Animal Hospital open on Sundays?
No, Glen Erin Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Glen Erin Animal Hospital?
You can book an appointment online with Glen Erin Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Glen Erin Animal Hospital offer?
Glen Erin Animal Hospital in Mississauga offers a range of veterinary services, including Pet Euthanasia. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
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