"In my opinion"
Ok place, people are nice, prices bit high considering the place and service, overall it's mediocre, not bad but not 5 stars, they still haven't forward my dog's medical records and ... Read More
"In my opinion"
Ok place, people are nice, prices bit high considering the place and service, overall it's mediocre, not bad but not 5 stars, they still haven't forward my dog's medical records and I asked them twice, but I kept copies of everything so not too big a deal. Overall it's ok, just not 5 stars, and dirtier compared to other clinics.
Response to owner response dated September 25,
I appreciate that you took the time to Respond. It's unfortunate that instead of listening to suggestions you made assumptions,
1. No, I didn't not except because of your location your fees should be cheaper.
2. You seem to imply I'm superficial, it has nothing to do if your clinic is "Flashy," personally I prefer clean over "flashy" and your statement that you are too "busy" sometimes to clean is a bit disturbing.
As the owner I would suggest that instead of assuming what your client thinks, take it as constructive criticism, if you had just explained your fees and cleaning regiment other readers would give you the benefit of the doubt.
But your last statements makes assumptions: "flashy...location...etc..." In my opinion make you appear unprofessional and petty.
Many things get lost via the written word. As a business owner you should constantly look for ways to improve your establishment not everyone is going to give you 5 stars and if they did readers would question the validity of it.
My Review was fair I said good things and listed areas in need for improvement.
At the end of the day, we all want what is best for the welfare of animals.Read Less