Niagara Falls Animal Medical Centre
Niagara Falls, Ontario
General Info
Welcome to the Niagara Falls Animal Medical Centre. Established in 1974, AAHA accredited since 1999 serving Niagara Falls and surrounding areas. We are owned and operated by Dr Ron Mergl. Our mission is to provide outstanding medical care for your pet. We believe that each pet is a unique member of the family who deserves love, compassion and quality care. Through communication with you, the pet owner, we believe that we can work together to give your pet a happy, healthy home environment, which can help ensure that your friends remain with you for a long time.
Reviews
Andy Clark
30 Jan 2024
REPORT
I'm very happy with the help I received for my cat at Niagara Falls Animal Medical Center.
Beemer needed several teeth removed, he's a much happier cat now.
The staff and doctors were always friendly,...
I'm very happy with the help I received for my cat at Niagara Falls Animal Medical Center.
Beemer needed several teeth removed, he's a much happier cat now.
The staff and doctors were always friendly, helpful and professional. Phone calls with any questions were always returned.
Johnathen G
23 Jun 2021
REPORT
I just called Niagara Falls Animal Medical Centre to get help for my two-year old polydactyl female. She has a single nail on her left front paw that is deformed and grows extremely fast, curling arou...
I just called Niagara Falls Animal Medical Centre to get help for my two-year old polydactyl female. She has a single nail on her left front paw that is deformed and grows extremely fast, curling around and piercing her paw. It causes her constant pain and suffering. I asked them about their fee to remove just this one deformed nail. She'd still have six nails on that paw. I was told that the vet who used to perform that surgery died last year and the current vets wouldn't perform it. What? Won't perform surgery to end the pain and suffering of my sweet, affectionate little girl? How can they market themselves as a compassionate vet when they have no compassion? "Our compassionate veterinary staff work hard to provide exceptional care to animals of all shapes, sizes, and temperaments." That's what their web site says. Too bad they can't deliver on that. If that lie wasn't on their site, I wouldn't have bothered to call them. I'll find a compassionate vet elsewhere. I can't stand to see my little girl suffer. I noticed blood yesterday and found out she's trying to chew the nail off herself.
Joan Carnrite
26 Jan 2020
REPORT
Great staff, wonderful care in so many ways. Looked after our Harry, in his helpful and caring visits to their office. Knew he was in good hands, thank you!!!!!!
Justin B
18 Jun 2018
REPORT
Awesome group of people that genuinely care about your furbaby I'm very pleased with the service i received and will definitely be back and recommend!
Karen Mostowy
17 Jun 2018
REPORT
Great care. Great staff. Very knowledgeable and kind.
Desiree Clarins
7 Jun 2018
REPORT
I have been bringing all my many critters here for a couple of decades or more. They have treated my dogs, cats, bunnies, birds, and even a turtle. The vets are top-notch, and so compassionate and c...
I have been bringing all my many critters here for a couple of decades or more. They have treated my dogs, cats, bunnies, birds, and even a turtle. The vets are top-notch, and so compassionate and caring. I simply love Dr. Mergl. They have had the same receptionists all these years, and they are also very caring and compassionate. I had to bring my turtle there today to be euthanized after a bad injury. Heather was so compassionate.....I even heard her speaking in soothing tones to my turtle as I left in tears.........that really meant a lot to me because it is just tearing me up inside that I had to make this decision.
Teena Doyle
21 May 2018
REPORT
Love them! I've been bringing my pets here for almost 20 years. The vets and staff are all very kind and caring. They take as much time as needed to answer your questions and make sure you feel at eas...
Love them! I've been bringing my pets here for almost 20 years. The vets and staff are all very kind and caring. They take as much time as needed to answer your questions and make sure you feel at ease. They truly care about the animals in thier care and it is evident by the way you and your fur babies are treated. They have the utmost compassion for you when it's time to make any difficult decisions and treat your pet with dignity. I would never take my pets anywhere else. Highly recommend.
Patricia Haftar
5 May 2018
REPORT
Terrific place to take your furry family for all their health care needs!
Rebecca Janzen
18 Apr 2018
REPORT
Has been our family vet for years!doctor mergk and staff are amazing. They are great at answering questions and will always give tips to give your pet the best care
Lynn O.
19 Jan 2018
REPORT
The vets seem like they know what they are taking about and are professional, I wish I could say the same for one of the receptionists that work there. She has dark hair and is the most unprofessional...
The vets seem like they know what they are taking about and are professional, I wish I could say the same for one of the receptionists that work there. She has dark hair and is the most unprofessional, rude, ignorant receptionists I have ever dealt with. She was full of attitude and often makes you wait, ignoring you. She made a mistake with charges, called me back MULTIPLE times changing her story on what I should and should not pay for after a lengthy visit to an emergency clinic in the wee hours of the morning. Her coworker then had to call for clarification because she clearly didn't know what she was talking about. Then she called back refuting what the co worker initially said to me on the phone. When I finally went in to the clinic to get my reimbursement, she handled the whole situation so poorly and said I was walking out "next time just deal with me and we won't have this happen again" FOR REAL?! she was the one who caused the mistakes, confusion and unprofessionalism. This review would have been so much higher had it not be for her.
Matt M.
12 Oct 2017
REPORT
My dog is a dear aggressive bulldog and has a hard time letting someone in her personal space straight away. With her pushed in face she can get out of a muzzle easily, so she needs to feel comfortabl...
My dog is a dear aggressive bulldog and has a hard time letting someone in her personal space straight away. With her pushed in face she can get out of a muzzle easily, so she needs to feel comfortable in her surroundings or needs to be restrained by me. Her previous vet wouldn't have her in their practice without a muzzle, I didn't like their attitude, so decided to speak to Niagara Falls animal medical clinic and expressed my concerns, to which they were very accommodating and have worked very well with her by scheduling other appointments without other animals around the office when she gets in. They are patient with her and thorough. She hasn't eaten them which is even better. dr Mergl has been fabulous as has dr. Tatzel.
Kathy Kohn
7 Jul 2017
REPORT
I love this clinic! The staff and doctors (Dr. Tatzel) are sweet, loving, caring and took amazing care of my little darling - Larry! Thank you all for being so fantastic with Larry!!! He's a happy ...
I love this clinic! The staff and doctors (Dr. Tatzel) are sweet, loving, caring and took amazing care of my little darling - Larry! Thank you all for being so fantastic with Larry!!! He's a happy & healthy little guy!
The Dogman
3 Dec 2016
REPORT
Great people wonderful doctors.
Nora Djizmedjian
12 Sep 2016
REPORT
Staff very pleasant and accommodating. Dr Merkle is a concerned veterinarian. Takes his time in treating and explaining your pets problem. Saved our little puppies life. We are greatfull to him.
Elizabeth Bator
17 Feb 2016
REPORT
Dr Davis is a knowledgeable, professional, and loving vet. I will continue to bring my bunny to her from now on. Her professionalism and consideration will go such a long way for pet owners like mysel...
Dr Davis is a knowledgeable, professional, and loving vet. I will continue to bring my bunny to her from now on. Her professionalism and consideration will go such a long way for pet owners like myself. Way to go Dr Davis and Thank You for taking such good care of Earle. I am also impressed with the staff she has and the consideration they show as well.
Michelle Olah
4 Feb 2016
REPORT
Dr Davis is the best cat vet around. I recommend her to everyone.
Alexandra Cumming
14 Oct 2015
REPORT
Dr. Davis is the best guinea pig vet around. It is easy to see her love for animals and she is so knowledgeable! Many vets I have run into say they see guinea pigs, but have no real love or knowledge...
Dr. Davis is the best guinea pig vet around. It is easy to see her love for animals and she is so knowledgeable! Many vets I have run into say they see guinea pigs, but have no real love or knowledge base, that is not the case with Dr. Davis. She recently helped our very sick skinny pig in an emergency situation. If it had not been for her help, care and knowledge or piggy would have never made it. Please go try out Dr. Davis and see for yourself what an awesome vet she is!
Stephanie Forward-Duggan
2 Oct 2015
REPORT
The best vet around! They truly care for your animals and you as well; they're very helpful, accommodating and knowledgeable. Dr Davis is amazing with small animals, if you have a bunny or other small...
The best vet around! They truly care for your animals and you as well; they're very helpful, accommodating and knowledgeable. Dr Davis is amazing with small animals, if you have a bunny or other small fur baby, she is THE best! I cannot say enough nice words about this establishment.
Loyd I.
9 Nov 2013
REPORT
Snobby place, avoid !Needed a cat flea treatment and were told our pet needs to be a patient of their clinic and we need the appointment. Other places we called did not require any of that.
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(905) 354-3827
Business Hours
Monday
Mon
07:00AM-18:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
07:00AM-18:00PM
Thursday
Thu
07:00AM-18:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
07:30AM-13:00PM
Popular Hours
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Niagara Falls Animal Medical Centre
Niagara Falls, Ontario
General Info
Welcome to the Niagara Falls Animal Medical Centre. Established in 1974, AAHA accredited since 1999 serving Niagara Falls and surrounding areas. We are owned and operated by Dr Ron Mergl. Our mission is to provide outstanding medical care for your pet. We believe that each pet is a unique member of the family who deserves love, compassion and quality care. Through communication with you, the pet owner, we believe that we can work together to give your pet a happy, healthy home environment, which can help ensure that your friends remain with you for a long time.
Business Hours
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
07:30AM-13:00PM
Popular Hours
No data for Wednesday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Andy Clark
30 Jan 2024
I'm very happy with the help I received for my cat at Niagara Falls Animal Medical Center.
Beemer needed several teeth removed, he's a much happier cat now.
The staff and doctors were always friendly,...
I'm very happy with the help I received for my cat at Niagara Falls Animal Medical Center.
Beemer needed several teeth removed, he's a much happier cat now.
The staff and doctors were always friendly, helpful and professional. Phone calls with any questions were always returned.
Johnathen G
23 Jun 2021
I just called Niagara Falls Animal Medical Centre to get help for my two-year old polydactyl female. She has a single nail on her left front paw that is deformed and grows extremely fast, curling arou...
I just called Niagara Falls Animal Medical Centre to get help for my two-year old polydactyl female. She has a single nail on her left front paw that is deformed and grows extremely fast, curling around and piercing her paw. It causes her constant pain and suffering. I asked them about their fee to remove just this one deformed nail. She'd still have six nails on that paw. I was told that the vet who used to perform that surgery died last year and the current vets wouldn't perform it. What? Won't perform surgery to end the pain and suffering of my sweet, affectionate little girl? How can they market themselves as a compassionate vet when they have no compassion? "Our compassionate veterinary staff work hard to provide exceptional care to animals of all shapes, sizes, and temperaments." That's what their web site says. Too bad they can't deliver on that. If that lie wasn't on their site, I wouldn't have bothered to call them. I'll find a compassionate vet elsewhere. I can't stand to see my little girl suffer. I noticed blood yesterday and found out she's trying to chew the nail off herself.
Joan Carnrite
26 Jan 2020
Great staff, wonderful care in so many ways. Looked after our Harry, in his helpful and caring visits to their office. Knew he was in good hands, thank you!!!!!!
Justin B
18 Jun 2018
Awesome group of people that genuinely care about your furbaby I'm very pleased with the service i received and will definitely be back and recommend!
Karen Mostowy
17 Jun 2018
Great care. Great staff. Very knowledgeable and kind.
Desiree Clarins
7 Jun 2018
I have been bringing all my many critters here for a couple of decades or more. They have treated my dogs, cats, bunnies, birds, and even a turtle. The vets are top-notch, and so compassionate and c...
I have been bringing all my many critters here for a couple of decades or more. They have treated my dogs, cats, bunnies, birds, and even a turtle. The vets are top-notch, and so compassionate and caring. I simply love Dr. Mergl. They have had the same receptionists all these years, and they are also very caring and compassionate. I had to bring my turtle there today to be euthanized after a bad injury. Heather was so compassionate.....I even heard her speaking in soothing tones to my turtle as I left in tears.........that really meant a lot to me because it is just tearing me up inside that I had to make this decision.
Teena Doyle
21 May 2018
Love them! I've been bringing my pets here for almost 20 years. The vets and staff are all very kind and caring. They take as much time as needed to answer your questions and make sure you feel at eas...
Love them! I've been bringing my pets here for almost 20 years. The vets and staff are all very kind and caring. They take as much time as needed to answer your questions and make sure you feel at ease. They truly care about the animals in thier care and it is evident by the way you and your fur babies are treated. They have the utmost compassion for you when it's time to make any difficult decisions and treat your pet with dignity. I would never take my pets anywhere else. Highly recommend.
Patricia Haftar
5 May 2018
Terrific place to take your furry family for all their health care needs!
Rebecca Janzen
18 Apr 2018
Has been our family vet for years!doctor mergk and staff are amazing. They are great at answering questions and will always give tips to give your pet the best care
Lynn O.
19 Jan 2018
The vets seem like they know what they are taking about and are professional, I wish I could say the same for one of the receptionists that work there. She has dark hair and is the most unprofessional...
The vets seem like they know what they are taking about and are professional, I wish I could say the same for one of the receptionists that work there. She has dark hair and is the most unprofessional, rude, ignorant receptionists I have ever dealt with. She was full of attitude and often makes you wait, ignoring you. She made a mistake with charges, called me back MULTIPLE times changing her story on what I should and should not pay for after a lengthy visit to an emergency clinic in the wee hours of the morning. Her coworker then had to call for clarification because she clearly didn't know what she was talking about. Then she called back refuting what the co worker initially said to me on the phone. When I finally went in to the clinic to get my reimbursement, she handled the whole situation so poorly and said I was walking out "next time just deal with me and we won't have this happen again" FOR REAL?! she was the one who caused the mistakes, confusion and unprofessionalism. This review would have been so much higher had it not be for her.
Matt M.
12 Oct 2017
My dog is a dear aggressive bulldog and has a hard time letting someone in her personal space straight away. With her pushed in face she can get out of a muzzle easily, so she needs to feel comfortabl...
My dog is a dear aggressive bulldog and has a hard time letting someone in her personal space straight away. With her pushed in face she can get out of a muzzle easily, so she needs to feel comfortable in her surroundings or needs to be restrained by me. Her previous vet wouldn't have her in their practice without a muzzle, I didn't like their attitude, so decided to speak to Niagara Falls animal medical clinic and expressed my concerns, to which they were very accommodating and have worked very well with her by scheduling other appointments without other animals around the office when she gets in. They are patient with her and thorough. She hasn't eaten them which is even better. dr Mergl has been fabulous as has dr. Tatzel.
Kathy Kohn
7 Jul 2017
I love this clinic! The staff and doctors (Dr. Tatzel) are sweet, loving, caring and took amazing care of my little darling - Larry! Thank you all for being so fantastic with Larry!!! He's a happy ...
I love this clinic! The staff and doctors (Dr. Tatzel) are sweet, loving, caring and took amazing care of my little darling - Larry! Thank you all for being so fantastic with Larry!!! He's a happy & healthy little guy!
The Dogman
3 Dec 2016
Great people wonderful doctors.
Nora Djizmedjian
12 Sep 2016
Staff very pleasant and accommodating. Dr Merkle is a concerned veterinarian. Takes his time in treating and explaining your pets problem. Saved our little puppies life. We are greatfull to him.
Elizabeth Bator
17 Feb 2016
Dr Davis is a knowledgeable, professional, and loving vet. I will continue to bring my bunny to her from now on. Her professionalism and consideration will go such a long way for pet owners like mysel...
Dr Davis is a knowledgeable, professional, and loving vet. I will continue to bring my bunny to her from now on. Her professionalism and consideration will go such a long way for pet owners like myself. Way to go Dr Davis and Thank You for taking such good care of Earle. I am also impressed with the staff she has and the consideration they show as well.
Michelle Olah
4 Feb 2016
Dr Davis is the best cat vet around. I recommend her to everyone.
Alexandra Cumming
14 Oct 2015
Dr. Davis is the best guinea pig vet around. It is easy to see her love for animals and she is so knowledgeable! Many vets I have run into say they see guinea pigs, but have no real love or knowledge...
Dr. Davis is the best guinea pig vet around. It is easy to see her love for animals and she is so knowledgeable! Many vets I have run into say they see guinea pigs, but have no real love or knowledge base, that is not the case with Dr. Davis. She recently helped our very sick skinny pig in an emergency situation. If it had not been for her help, care and knowledge or piggy would have never made it. Please go try out Dr. Davis and see for yourself what an awesome vet she is!
Stephanie Forward-Duggan
2 Oct 2015
The best vet around! They truly care for your animals and you as well; they're very helpful, accommodating and knowledgeable. Dr Davis is amazing with small animals, if you have a bunny or other small...
The best vet around! They truly care for your animals and you as well; they're very helpful, accommodating and knowledgeable. Dr Davis is amazing with small animals, if you have a bunny or other small fur baby, she is THE best! I cannot say enough nice words about this establishment.
Loyd I.
9 Nov 2013
Snobby place, avoid !Needed a cat flea treatment and were told our pet needs to be a patient of their clinic and we need the appointment. Other places we called did not require any of that.
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CLAIM IT HEREIncorrect information? Let us know