Upper Canada Animal Hospital
Niagara on the Lake, Ontario
General Info
Nestled in the heart of the Niagara Region, our veterinary clinic successfully combines excellent patient care with a warm and inviting hospital environment.
We treat both pets and their owners as members of our ever-growing extended family.
We can never attain perfection. However, in the pursuit of perfection we can attain excellence. This is our commitment to you and your family, for you deserve no less.
We reserve the right to remove any profane, illegal or pornographic posts.
We treat both pets and their owners as members of our ever-growing extended family.
We can never attain perfection. However, in the pursuit of perfection we can attain excellence. This is our commitment to you and your family, for you deserve no less.
We reserve the right to remove any profane, illegal or pornographic posts.
Team
Tracey Niven
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Sara Warkentin
6 Jan 2021
REPORT
I can't thank the vets and staff enough! The love you gave to our little Bobbi by far was the most unbelievable acts of kindness! Thank you for the donation made in Bobbis' memory!
#1 place and peopl...
I can't thank the vets and staff enough! The love you gave to our little Bobbi by far was the most unbelievable acts of kindness! Thank you for the donation made in Bobbis' memory!
#1 place and people!
Shauna
25 Sep 2019
REPORT
I never take time to write reviews, but I must after our visit today. Dr. Erin is exactly what you hope to find in a vet. Our pup Bogey had an appointment two weeks ago but was so scared that she gave...
I never take time to write reviews, but I must after our visit today. Dr. Erin is exactly what you hope to find in a vet. Our pup Bogey had an appointment two weeks ago but was so scared that she gave us some anxiety meds to try and come back the following week, and even brought us outside to do the examination on this second visit. However we quickly realized that Bogey was still under too much stress so she suggested getting stronger meds and returning again in a week. Long story short, she exceeded all expectations by going above and beyond and meeting us in the car park out back without her “scary” white coat and with cheese whiz and treats and administering his vaccines + doing the examination in the car. The visit was a total success and we can’t say enough good things about how she went about the situation and how she approached both us and our beloved Bogey. We appreciate her knowledge and advice and also the rest of the girls working in the office and are counting ourselves very lucky that a wonderful vet such as Erin is right around the corner from us. Bogey says thank you for being so patient and kind and putting my needs above all else, you’re the best vet ever.
Shauna & Ricky
Courtney B
12 Jul 2018
REPORT
We have been to UCAH for 2 dogs, 3 knees and have appreciated the high level of care and service they provide. Highly recommended.
Ashley Sharpe
31 May 2018
REPORT
Thanks so much Dr Turpel and staff at Upper Canada Animal Hospital for taking care of my baby Glitzy. He just had his stitches removed today after a front left leg amputation and is recovering very qu...
Thanks so much Dr Turpel and staff at Upper Canada Animal Hospital for taking care of my baby Glitzy. He just had his stitches removed today after a front left leg amputation and is recovering very quickly! It's such a caring, friendly, and professional environment.Thanks again for calling to give updates twice a day and recommending a weight loss program for him :)
Ashley Wojnowski
1 May 2018
REPORT
Upper Canada Animal Hospital has been so amazing with my furry child. I would not take her anywhere else. From the moment we stepped foot into the facility until Ezmie completed her surgery and on we ...
Upper Canada Animal Hospital has been so amazing with my furry child. I would not take her anywhere else. From the moment we stepped foot into the facility until Ezmie completed her surgery and on we were always greeted with amazing smiles and incredible knowledge for her ongoing treatment. I have never received such service for the care of my animal and that being said I will never take her anywhere else. To Dr Turplel associates and staff you have all been wonderful! Thank you a million times!!
Susan Melvin
9 Apr 2018
REPORT
Our 14 year old Shih Tzu has been having a lot of problems and we took him to see Dr. Angela Granacki whose been treating him since we move to Virgil 8 years ago. She spent an inordinate amount of ti...
Our 14 year old Shih Tzu has been having a lot of problems and we took him to see Dr. Angela Granacki whose been treating him since we move to Virgil 8 years ago. She spent an inordinate amount of time with us giving us a few options including the one we were dreading. However, after much discussion on all sides we went with a drug therapy which we'll try for a month to see how Freeway does. We still may have to choose for his sake to let him go but we know if that is the final outcome Dr. Angela will be there with us to help us all thru. This is a very caring facility from the girls at the front desk to the doctors and behind the scenes staff. We highly recommend Upper Canada Animal Hospital.
Sarah McComb
29 Mar 2018
REPORT
A CCL diagnosis in your dog is never a good thing. Everything you read on the internet leads you down a rabbit hole of tales of expensive surgery and major rehab. The reality is, surgery is expensive ...
A CCL diagnosis in your dog is never a good thing. Everything you read on the internet leads you down a rabbit hole of tales of expensive surgery and major rehab. The reality is, surgery is expensive and post-operative care is intense. Fortunately, I found Upper Canada Animal Hospital and despite the long drive from Toronto, I would not hesitate to recommend their services to anyone who is looking for treatment for a CCL injury in their pet. Dr. Turpel is very kind and compassionate and made me feel very comfortable as I left my dog in his very capable care. Thank you also to the staff of Upper Canada. Amazing Care.
Joanne Rossi
13 Mar 2018
REPORT
We have an English Bulldog who is now 13 and a Shih tzu who is 8. I can easily say that they mean the world to me. We moved from Toronto last year and liked our vet very much. I am reluctant to tru...
We have an English Bulldog who is now 13 and a Shih tzu who is 8. I can easily say that they mean the world to me. We moved from Toronto last year and liked our vet very much. I am reluctant to trust my babies with anyone but when we moved I had read a lot about Upper Canada Animal Hospital and gave them a try. I am so glad we did. My dogs love everyone there; they have no trepidation when visiting. It is like they are going to a friends and not a vet. The people there are all so kind, comforting and experienced. My English Bulldog has eye, fur, hip, anxiety and pain issues. Since we started coming to Upper Canada Animal Hospital they have taken the time to hear our concerns, examine her thoroughly and treat each issue perfectly. She is like a puppy because she is receiving such amazing care. I would not hesitate recommending them. They are always available when I call for a concern and they follow up consistently. I trust them completely and that is the most important thing to me. If you want experience, excellent service and consistency for your pets, and peace of mind for yourself this is the vet for you.
Steve C
12 Mar 2018
REPORT
A wonderful first experience with our new puppy Torch...a welcoming environment thanks to Tracey, and we love our new doctor Erin who gave us lots of helpful advice and information.
Anna Kasowski
2 May 2017
REPORT
What a great service!
My dog has been limping for over 3 months, took him to regular vet, took X-rays, tried some Metacam and a lot of rest , still limping. Was told that soft tissue injury take a lon...
What a great service!
My dog has been limping for over 3 months, took him to regular vet, took X-rays, tried some Metacam and a lot of rest , still limping. Was told that soft tissue injury take a long time to heal. But he reinsured his shoulder again. Did my Google search about orthopedic specialists and came across UCAH and dr. JIM. I should have went there sooner and save tons of money$$$. Very good service and knowledgeable advice. Oli doesn't limp anymore and was diagnosed with biceps tendonatis. Dr. JIM and his all team is the best. Money well spent.
A Timmins
1 Apr 2017
REPORT
I can't even begin to express the superior qualities of the staff and services at Upper Canada Animal Hospital. From the reception staff of Tiffany and Nicole to Manager Tracey and finally to our pet...
I can't even begin to express the superior qualities of the staff and services at Upper Canada Animal Hospital. From the reception staff of Tiffany and Nicole to Manager Tracey and finally to our pet saviours Dr Angela and Dr Erin. All the staff are wonderful individuals who have true caring compassion for our furbabies.
Dianna Beilschmidt
23 Jan 2017
REPORT
All of our 3 girls visited Dr. Jim and his wonderful team for cruciate surgeries. Mimzy (one week ago), Delilah (one year ago) and Bessie (15 months ago). Unfortunately, my Delilah suffered a spleen...
All of our 3 girls visited Dr. Jim and his wonderful team for cruciate surgeries. Mimzy (one week ago), Delilah (one year ago) and Bessie (15 months ago). Unfortunately, my Delilah suffered a spleen rupture just one month after her surgery, and I was forced to say goodbye. Dr. Jim and the ladies sent the most beautiful bouquet of flowers in her memory, and I was truly touched by their kindness. We would never hesitate to take our animals to Dr. Jim, and we give the clinic a 10 out of 10 (5 isn't a high enuff rating)!
Travelbee Beatrice
23 Jan 2017
REPORT
Dr. Turpel and his staff did it again! My 2 year old rottie tore her left cruciate ligament in 2015. We went to see Dr. Turpel at that point and he advised that her right could go in a year. He wa...
Dr. Turpel and his staff did it again! My 2 year old rottie tore her left cruciate ligament in 2015. We went to see Dr. Turpel at that point and he advised that her right could go in a year. He was right.... A year later went. Dr. Turpel did a TTA on both and I am so happy with the results. I had almost gone with doing a TPLO since the vets that are in my area only do this type of surgery. I am so glad I decided to drive to Niagara to see Dr. Turpel. Brooklyn started walking as soon as I picked her up - shows no signs of discomfort and her leg looks amazing!
Taylor Simon
21 Dec 2016
REPORT
Cannot speak highly enough of Dr. Turpel and the entire staff and facility. I drove 4 hours from Kingston for a surgery on a recommendation. It was the best decision I have made with veterinary care f...
Cannot speak highly enough of Dr. Turpel and the entire staff and facility. I drove 4 hours from Kingston for a surgery on a recommendation. It was the best decision I have made with veterinary care for my dogs.
They are honest, caring, and truly focused on making the lives of our animal friends the best they can be.
I will be returning for the second surgery on one of our German Shepherds and intend on making this facility our regular vet. Yes - love it so much I am more than willing to make the 4 hour drive for our regular checkups and any other major procedures!!!!
Tom Hill
17 Nov 2016
REPORT
This is Frankie my seven year old cocker spaniel. Dr. Turpel did a TTA on Frankie's second leg two months ago. The first leg was done three years ago, it was a TPLO. I was referred to Dr. Turpel by...
This is Frankie my seven year old cocker spaniel. Dr. Turpel did a TTA on Frankie's second leg two months ago. The first leg was done three years ago, it was a TPLO. I was referred to Dr. Turpel by Frankie's amazing doctor two months ago. Dr. Turpel and all the staff at Upper Canada Animal Hospital were fantastic. The TTA that was just done was amazing. Frankie was using his leg the second day and was doing so much better and the recovery time just amazed us. Two months later Frankie has full use of his leg and just wants to go. Thank you so much for taking such good care of Frankie.
Michelle Ward
23 Sep 2016
REPORT
I have never met a more compassionate or caring vet in my life. They go over and above. I truly feel cared about and I know my cat is in great hands. Cheers to Dr. Jim.
Lori Somerville
12 Sep 2016
REPORT
We had such a scare with our new fur baby Memphis. Memphis thinks he can do almost everything but as he tried to be super puppy he broke his leg. My husband and I are so grateful to the staff and Dr. ...
We had such a scare with our new fur baby Memphis. Memphis thinks he can do almost everything but as he tried to be super puppy he broke his leg. My husband and I are so grateful to the staff and Dr. Turpel. Thanks to all of you Memphis is almost back to himself
Jennifer Jones Feren
2 Sep 2016
REPORT
Dr. Jim and the entire Upper Canada team are fabulous and have delivered expert care to our Maggie. She is recovering from knee surgery and we can't get over the care and concern show by the entire te...
Dr. Jim and the entire Upper Canada team are fabulous and have delivered expert care to our Maggie. She is recovering from knee surgery and we can't get over the care and concern show by the entire team - from the update calls when she was at the hospital to the late night personal call from Dr. Jim after discharge and the several follow up calls from the team. Consummate professionals who love our pet as much as we do. Thanks!
Eric Lahrs
2 Sep 2016
REPORT
My 5 yr old husky tore her ccl Dr Turpel examined her explained procedure performed surgery to repair her left knee. I have had dogs all my life and never experienced a veterinarian that cares for his...
My 5 yr old husky tore her ccl Dr Turpel examined her explained procedure performed surgery to repair her left knee. I have had dogs all my life and never experienced a veterinarian that cares for his patients like he does. I live in buffalo ny and go to one of the best veterinarian hospitals here because I care so much for dogs I want the best for them thank god I did so much research on ccl before I made the decision to have it fixed. I would highly recommend tta surgery with Dr Turpel my dog is doing great. Thank you so much Upper Canada animal hospital staff your great. Dr Turpel willow thanks you too. Thanks again Eric
Clayton Somers
3 Mar 2016
REPORT
My dog yeager had the TTA surgury at upper canada. The amount of knowledge they give you about the procedure pre and post made a tough situation alot easier. Beyond greatful for the way they treated m...
My dog yeager had the TTA surgury at upper canada. The amount of knowledge they give you about the procedure pre and post made a tough situation alot easier. Beyond greatful for the way they treated my dog and myself. Great people who clearly care about the pets they treat. Thank you so much.
Amanda M. Morrison
4 Dec 2015
REPORT
A huge thank you to Dr Turpel and the awesome team at Upper Canada for the excellent care our little guy Loki received. You are the best and we are eternally grateful to all of you!!! Thank you so muc...
A huge thank you to Dr Turpel and the awesome team at Upper Canada for the excellent care our little guy Loki received. You are the best and we are eternally grateful to all of you!!! Thank you so much!!!!
Kait Ripley
30 May 2014
REPORT
dr turpil and his staff are so nice. My baby Betsy had her luxating patella surgery yesterday morning. I have probably called 10+ times for updates and not once have they sounded annoyed. They don't r...
dr turpil and his staff are so nice. My baby Betsy had her luxating patella surgery yesterday morning. I have probably called 10+ times for updates and not once have they sounded annoyed. They don't rush me off the phone, and dr turpil called me himself after the surgery, which was really awesome. They're expensive, but you get what you pay for, and I'm not willing to gamble with my babies leg. Staff are kind and I loved how dr turpil sat on the ground our whole consult visit so he could pet little Betsy. Seems like the staff really care, and aren't upset that I've called so many times for updates. I would recommend him any day!
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(905) 468-4100
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-12:00PM
Services
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
In-House Blood Analysis
Isolation Unit
Laboratory
Lameness Locator
Microchipping
Nutrition
Oncology
Ophthalmology
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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Incorrect information? Let us know
Upper Canada Animal Hospital
Niagara on the Lake, Ontario
Book an Appointment
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General Info
Nestled in the heart of the Niagara Region, our veterinary clinic successfully combines excellent patient care with a warm and inviting hospital environment.
We treat both pets and their owners as members of our ever-growing extended family.
We can never attain perfection. However, in the pursuit of perfection we can attain excellence. This is our commitment to you and your family, for you deserve no less.
We reserve the right to remove any profane, illegal or pornographic posts.
We treat both pets and their owners as members of our ever-growing extended family.
We can never attain perfection. However, in the pursuit of perfection we can attain excellence. This is our commitment to you and your family, for you deserve no less.
We reserve the right to remove any profane, illegal or pornographic posts.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
In-House Blood Analysis
Isolation Unit
Laboratory
Lameness Locator
Microchipping
Nutrition
Oncology
Ophthalmology
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Team
Tracey Niven
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Sara Warkentin
6 Jan 2021
I can't thank the vets and staff enough! The love you gave to our little Bobbi by far was the most unbelievable acts of kindness! Thank you for the donation made in Bobbis' memory!
#1 place and peopl...
I can't thank the vets and staff enough! The love you gave to our little Bobbi by far was the most unbelievable acts of kindness! Thank you for the donation made in Bobbis' memory!
#1 place and people!
Shauna
25 Sep 2019
I never take time to write reviews, but I must after our visit today. Dr. Erin is exactly what you hope to find in a vet. Our pup Bogey had an appointment two weeks ago but was so scared that she gave...
I never take time to write reviews, but I must after our visit today. Dr. Erin is exactly what you hope to find in a vet. Our pup Bogey had an appointment two weeks ago but was so scared that she gave us some anxiety meds to try and come back the following week, and even brought us outside to do the examination on this second visit. However we quickly realized that Bogey was still under too much stress so she suggested getting stronger meds and returning again in a week. Long story short, she exceeded all expectations by going above and beyond and meeting us in the car park out back without her “scary” white coat and with cheese whiz and treats and administering his vaccines + doing the examination in the car. The visit was a total success and we can’t say enough good things about how she went about the situation and how she approached both us and our beloved Bogey. We appreciate her knowledge and advice and also the rest of the girls working in the office and are counting ourselves very lucky that a wonderful vet such as Erin is right around the corner from us. Bogey says thank you for being so patient and kind and putting my needs above all else, you’re the best vet ever.
Shauna & Ricky
Courtney B
12 Jul 2018
We have been to UCAH for 2 dogs, 3 knees and have appreciated the high level of care and service they provide. Highly recommended.
Ashley Sharpe
31 May 2018
Thanks so much Dr Turpel and staff at Upper Canada Animal Hospital for taking care of my baby Glitzy. He just had his stitches removed today after a front left leg amputation and is recovering very qu...
Thanks so much Dr Turpel and staff at Upper Canada Animal Hospital for taking care of my baby Glitzy. He just had his stitches removed today after a front left leg amputation and is recovering very quickly! It's such a caring, friendly, and professional environment.Thanks again for calling to give updates twice a day and recommending a weight loss program for him :)
Ashley Wojnowski
1 May 2018
Upper Canada Animal Hospital has been so amazing with my furry child. I would not take her anywhere else. From the moment we stepped foot into the facility until Ezmie completed her surgery and on we ...
Upper Canada Animal Hospital has been so amazing with my furry child. I would not take her anywhere else. From the moment we stepped foot into the facility until Ezmie completed her surgery and on we were always greeted with amazing smiles and incredible knowledge for her ongoing treatment. I have never received such service for the care of my animal and that being said I will never take her anywhere else. To Dr Turplel associates and staff you have all been wonderful! Thank you a million times!!
Susan Melvin
9 Apr 2018
Our 14 year old Shih Tzu has been having a lot of problems and we took him to see Dr. Angela Granacki whose been treating him since we move to Virgil 8 years ago. She spent an inordinate amount of ti...
Our 14 year old Shih Tzu has been having a lot of problems and we took him to see Dr. Angela Granacki whose been treating him since we move to Virgil 8 years ago. She spent an inordinate amount of time with us giving us a few options including the one we were dreading. However, after much discussion on all sides we went with a drug therapy which we'll try for a month to see how Freeway does. We still may have to choose for his sake to let him go but we know if that is the final outcome Dr. Angela will be there with us to help us all thru. This is a very caring facility from the girls at the front desk to the doctors and behind the scenes staff. We highly recommend Upper Canada Animal Hospital.
Sarah McComb
29 Mar 2018
A CCL diagnosis in your dog is never a good thing. Everything you read on the internet leads you down a rabbit hole of tales of expensive surgery and major rehab. The reality is, surgery is expensive ...
A CCL diagnosis in your dog is never a good thing. Everything you read on the internet leads you down a rabbit hole of tales of expensive surgery and major rehab. The reality is, surgery is expensive and post-operative care is intense. Fortunately, I found Upper Canada Animal Hospital and despite the long drive from Toronto, I would not hesitate to recommend their services to anyone who is looking for treatment for a CCL injury in their pet. Dr. Turpel is very kind and compassionate and made me feel very comfortable as I left my dog in his very capable care. Thank you also to the staff of Upper Canada. Amazing Care.
Joanne Rossi
13 Mar 2018
We have an English Bulldog who is now 13 and a Shih tzu who is 8. I can easily say that they mean the world to me. We moved from Toronto last year and liked our vet very much. I am reluctant to tru...
We have an English Bulldog who is now 13 and a Shih tzu who is 8. I can easily say that they mean the world to me. We moved from Toronto last year and liked our vet very much. I am reluctant to trust my babies with anyone but when we moved I had read a lot about Upper Canada Animal Hospital and gave them a try. I am so glad we did. My dogs love everyone there; they have no trepidation when visiting. It is like they are going to a friends and not a vet. The people there are all so kind, comforting and experienced. My English Bulldog has eye, fur, hip, anxiety and pain issues. Since we started coming to Upper Canada Animal Hospital they have taken the time to hear our concerns, examine her thoroughly and treat each issue perfectly. She is like a puppy because she is receiving such amazing care. I would not hesitate recommending them. They are always available when I call for a concern and they follow up consistently. I trust them completely and that is the most important thing to me. If you want experience, excellent service and consistency for your pets, and peace of mind for yourself this is the vet for you.
Steve C
12 Mar 2018
A wonderful first experience with our new puppy Torch...a welcoming environment thanks to Tracey, and we love our new doctor Erin who gave us lots of helpful advice and information.
Anna Kasowski
2 May 2017
What a great service!
My dog has been limping for over 3 months, took him to regular vet, took X-rays, tried some Metacam and a lot of rest , still limping. Was told that soft tissue injury take a lon...
What a great service!
My dog has been limping for over 3 months, took him to regular vet, took X-rays, tried some Metacam and a lot of rest , still limping. Was told that soft tissue injury take a long time to heal. But he reinsured his shoulder again. Did my Google search about orthopedic specialists and came across UCAH and dr. JIM. I should have went there sooner and save tons of money$$$. Very good service and knowledgeable advice. Oli doesn't limp anymore and was diagnosed with biceps tendonatis. Dr. JIM and his all team is the best. Money well spent.
A Timmins
1 Apr 2017
I can't even begin to express the superior qualities of the staff and services at Upper Canada Animal Hospital. From the reception staff of Tiffany and Nicole to Manager Tracey and finally to our pet...
I can't even begin to express the superior qualities of the staff and services at Upper Canada Animal Hospital. From the reception staff of Tiffany and Nicole to Manager Tracey and finally to our pet saviours Dr Angela and Dr Erin. All the staff are wonderful individuals who have true caring compassion for our furbabies.
Dianna Beilschmidt
23 Jan 2017
All of our 3 girls visited Dr. Jim and his wonderful team for cruciate surgeries. Mimzy (one week ago), Delilah (one year ago) and Bessie (15 months ago). Unfortunately, my Delilah suffered a spleen...
All of our 3 girls visited Dr. Jim and his wonderful team for cruciate surgeries. Mimzy (one week ago), Delilah (one year ago) and Bessie (15 months ago). Unfortunately, my Delilah suffered a spleen rupture just one month after her surgery, and I was forced to say goodbye. Dr. Jim and the ladies sent the most beautiful bouquet of flowers in her memory, and I was truly touched by their kindness. We would never hesitate to take our animals to Dr. Jim, and we give the clinic a 10 out of 10 (5 isn't a high enuff rating)!
Travelbee Beatrice
23 Jan 2017
Dr. Turpel and his staff did it again! My 2 year old rottie tore her left cruciate ligament in 2015. We went to see Dr. Turpel at that point and he advised that her right could go in a year. He wa...
Dr. Turpel and his staff did it again! My 2 year old rottie tore her left cruciate ligament in 2015. We went to see Dr. Turpel at that point and he advised that her right could go in a year. He was right.... A year later went. Dr. Turpel did a TTA on both and I am so happy with the results. I had almost gone with doing a TPLO since the vets that are in my area only do this type of surgery. I am so glad I decided to drive to Niagara to see Dr. Turpel. Brooklyn started walking as soon as I picked her up - shows no signs of discomfort and her leg looks amazing!
Taylor Simon
21 Dec 2016
Cannot speak highly enough of Dr. Turpel and the entire staff and facility. I drove 4 hours from Kingston for a surgery on a recommendation. It was the best decision I have made with veterinary care f...
Cannot speak highly enough of Dr. Turpel and the entire staff and facility. I drove 4 hours from Kingston for a surgery on a recommendation. It was the best decision I have made with veterinary care for my dogs.
They are honest, caring, and truly focused on making the lives of our animal friends the best they can be.
I will be returning for the second surgery on one of our German Shepherds and intend on making this facility our regular vet. Yes - love it so much I am more than willing to make the 4 hour drive for our regular checkups and any other major procedures!!!!
Tom Hill
17 Nov 2016
This is Frankie my seven year old cocker spaniel. Dr. Turpel did a TTA on Frankie's second leg two months ago. The first leg was done three years ago, it was a TPLO. I was referred to Dr. Turpel by...
This is Frankie my seven year old cocker spaniel. Dr. Turpel did a TTA on Frankie's second leg two months ago. The first leg was done three years ago, it was a TPLO. I was referred to Dr. Turpel by Frankie's amazing doctor two months ago. Dr. Turpel and all the staff at Upper Canada Animal Hospital were fantastic. The TTA that was just done was amazing. Frankie was using his leg the second day and was doing so much better and the recovery time just amazed us. Two months later Frankie has full use of his leg and just wants to go. Thank you so much for taking such good care of Frankie.
Michelle Ward
23 Sep 2016
I have never met a more compassionate or caring vet in my life. They go over and above. I truly feel cared about and I know my cat is in great hands. Cheers to Dr. Jim.
Lori Somerville
12 Sep 2016
We had such a scare with our new fur baby Memphis. Memphis thinks he can do almost everything but as he tried to be super puppy he broke his leg. My husband and I are so grateful to the staff and Dr. ...
We had such a scare with our new fur baby Memphis. Memphis thinks he can do almost everything but as he tried to be super puppy he broke his leg. My husband and I are so grateful to the staff and Dr. Turpel. Thanks to all of you Memphis is almost back to himself
Jennifer Jones Feren
2 Sep 2016
Dr. Jim and the entire Upper Canada team are fabulous and have delivered expert care to our Maggie. She is recovering from knee surgery and we can't get over the care and concern show by the entire te...
Dr. Jim and the entire Upper Canada team are fabulous and have delivered expert care to our Maggie. She is recovering from knee surgery and we can't get over the care and concern show by the entire team - from the update calls when she was at the hospital to the late night personal call from Dr. Jim after discharge and the several follow up calls from the team. Consummate professionals who love our pet as much as we do. Thanks!
Eric Lahrs
2 Sep 2016
My 5 yr old husky tore her ccl Dr Turpel examined her explained procedure performed surgery to repair her left knee. I have had dogs all my life and never experienced a veterinarian that cares for his...
My 5 yr old husky tore her ccl Dr Turpel examined her explained procedure performed surgery to repair her left knee. I have had dogs all my life and never experienced a veterinarian that cares for his patients like he does. I live in buffalo ny and go to one of the best veterinarian hospitals here because I care so much for dogs I want the best for them thank god I did so much research on ccl before I made the decision to have it fixed. I would highly recommend tta surgery with Dr Turpel my dog is doing great. Thank you so much Upper Canada animal hospital staff your great. Dr Turpel willow thanks you too. Thanks again Eric
Clayton Somers
3 Mar 2016
My dog yeager had the TTA surgury at upper canada. The amount of knowledge they give you about the procedure pre and post made a tough situation alot easier. Beyond greatful for the way they treated m...
My dog yeager had the TTA surgury at upper canada. The amount of knowledge they give you about the procedure pre and post made a tough situation alot easier. Beyond greatful for the way they treated my dog and myself. Great people who clearly care about the pets they treat. Thank you so much.
Amanda M. Morrison
4 Dec 2015
A huge thank you to Dr Turpel and the awesome team at Upper Canada for the excellent care our little guy Loki received. You are the best and we are eternally grateful to all of you!!! Thank you so muc...
A huge thank you to Dr Turpel and the awesome team at Upper Canada for the excellent care our little guy Loki received. You are the best and we are eternally grateful to all of you!!! Thank you so much!!!!
Kait Ripley
30 May 2014
dr turpil and his staff are so nice. My baby Betsy had her luxating patella surgery yesterday morning. I have probably called 10+ times for updates and not once have they sounded annoyed. They don't r...
dr turpil and his staff are so nice. My baby Betsy had her luxating patella surgery yesterday morning. I have probably called 10+ times for updates and not once have they sounded annoyed. They don't rush me off the phone, and dr turpil called me himself after the surgery, which was really awesome. They're expensive, but you get what you pay for, and I'm not willing to gamble with my babies leg. Staff are kind and I loved how dr turpil sat on the ground our whole consult visit so he could pet little Betsy. Seems like the staff really care, and aren't upset that I've called so many times for updates. I would recommend him any day!
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