Don Valley Animal Hospital
North York, Ontario
Book an Appointment
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Please call
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General Info
Don Valley Animal Hospital's strategic North York location establishes it as a recognizable entity among pet enthusiasts who require nearby veterinary assistance. The clinic’s Ontario placement enables pet owners from surrounding areas to reach dependable healthcare services. Depending on specific cases, services offered might encompass routine checkups alongside pet vaccinations and early disease screenings with diagnostic consultations. Through its meticulously organized environment Don Valley Animal Hospital effectively reduces stress levels for both pets and their owners. The veterinary team in North York manages an extensive range of medical needs such as skin and coat problems, dental conditions, and mobility issues. The clinic manages wellness visits and preventive plans commonly yet it also possesses expertise in treating urgent conditions such as infections and digestive changes. Ontario families frequently depend on Don Valley Animal Hospital to assist with challenging diagnoses and the management of senior pets with chronic conditions. Visitors frequently discuss the clinic's communication methods which stand out as transparent, compassionate, and straightforward. Through this mechanism pet owners attain assurance regarding their choices for animal care. Numerous clients maintain long-term relationships because they perceive consistent service quality which enables trust development throughout the years. The staff's expertise in both common and intricate veterinary subjects enables them to provide guidance for long-term care. The expansion of Don Valley Animal Hospital progresses as increasing numbers of pet owners relocate to the North York area or seek nearby veterinary services. Through its involvement with the local pet community network, the clinic promotes standards of responsible pet ownership alongside diligent animal care practices. Anyone looking for a well-established veterinary practice in Ontario will find it to be a dependable option for both routine care and emergency services. The presence of Don Valley Animal Hospital serves as a valued convenience for people living in North York and nearby Ontario regions. The demand for clear compassionate consistent veterinary service remains ever-present among new pet owners seeking advice and longtime clients managing special conditions. This practice serves as a fundamental pillar for community support and development.
Team
susan hill
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Georgette Campeau
11 Nov 2020
REPORT
They have an amazing woman named Christine who works the front desk along with another woman whose name I do not know. That is the extent of what is good about this place. I recently had to have my ...
They have an amazing woman named Christine who works the front desk along with another woman whose name I do not know. That is the extent of what is good about this place. I recently had to have my elderly cat euthanized. The vet spoke to me for less than five minutes and then took my cat to a back room to get her ready. She screamed the entire time. I had no idea what they were doing to her but fortunately this took a short period of time. I had ordered a paw print so the bill did not have to be paid until the print was ready. When I went to pay the bill I was told they could not print the bill until it was paid. Once I paid the bill I was given a copy of the bill and discovered a charge for $69.80 for a recheck/exam. There was no exam. Unfortunately, Christine was not working and I had to deal with a gentleman who did not have a clue what he was doing. I was told this is something they do if your animal had not been seen in six months. The next day I spoke to Matthew and explained that my cat had been examined 4 1/2 months earlier and he backtracked then told me he had spoken to the vet who was adamant that the charge would not be reversed. I resent paying for something that wasn’t necessary and was not done.
Vanessa Simone
24 Mar 2020
REPORT
I had a horrible experience tonight. My elderly cat, Jack, has urinary crystal issues. Buying the prescription diet is not just a matter of convenience - he will have a serious relapse in a very short...
I had a horrible experience tonight. My elderly cat, Jack, has urinary crystal issues. Buying the prescription diet is not just a matter of convenience - he will have a serious relapse in a very short time should he be fed another diet.
I wanted to ensure that I had enough food for him to last if we were quarantined, so I tried to get a bag of food this evening - ONE bag. These bags of food are almost $40 per 2kg bag and I have been purchasing 2 bags a month for about four years at this clinic.
This evening I was verbally abused by the vet at the Don Valley Animal Hospital. He stood screaming at the top of his lungs that I was to get out of his clinic, just because I had chosen to keep my cat seeing a vet who was familiar with his condition and had not switched over to his clinic.
There have been plenty of times that I had considered switching my cats over to this vet's office, if only for convenience purposes, but the time was never right. However, after the way I was treated tonight - in a time of unprecedented crisis - strictly because I wanted to ensure that my senior cat with health issues wouldn't have a relapse, I am so very thankful that I decided to keep my cats at the vet that they have been seeing for a decade.
Nothing like a crisis to bring out the true character of some people.
Gabrielle Elise Veilleux
29 May 2019
REPORT
My favourite clinic in the city!! Have been going to it for a while and always happy with the service. The doctors are very nice and treat pets very well:)
Carlos
31 Mar 2018
REPORT
Great staff, super happy animals! They gets lots of pets
Juliet Park
28 Mar 2018
REPORT
My experience at this clinic was honestly Terrible. I was referred to by a friend who attends here and decided to give them a try. I’m very particular on which vets to bring my dog into especially if ...
My experience at this clinic was honestly Terrible. I was referred to by a friend who attends here and decided to give them a try. I’m very particular on which vets to bring my dog into especially if it’s for a possible surgical procedure. Firstly, there was several miscommunications among staff members while booking. I was told they can squeeze my dog in for a dental scaling/polishing/ extraction procedure, so I made my way there on an already busy day and didn’t end up following through with the procedure because they were unprepared. Second, the process was very unprofessional. They answered all my questions at first so I thought wow this clinic really knows their stuff, however I was told incorrect information once I got to the office and was forced to pay a charge that was uncalled for and unfair. And when I addressed my concern, they handled it very poorly and unprofessionally. And what really struck me most, is when we asked the question why did you book us in the first place, If you guys were obviously not prepared to have us? I recall the vet trying to explain to us along the lines of that “we were desperate”. I work in an industry where customer experience should be top priority. This clinic may have the credentials to hospitalize and care for animals, but I believe positive customer experience should be effortless and I did not receive that here. However, there is a receptionist that was very sweet and understanding and we thanked her for that.
Charlene Brumpton
20 Feb 2018
REPORT
I enjoy visiting the clinic with my dog Nina, she always recieves through examinations and Andre’ gives great advice. The staff at the clinic is friendly and Andre’ Nina’s vet has been fantastic!!! ...
I enjoy visiting the clinic with my dog Nina, she always recieves through examinations and Andre’ gives great advice. The staff at the clinic is friendly and Andre’ Nina’s vet has been fantastic!!! Thank you for making our visit so enjoyable.
Christina
5 Jan 2018
REPORT
Don't take your pets here! They will squeeze you for every dollar you have, and then some. I have come here just a handful of times and have yet to get a proper explanation from them about anything i'...
Don't take your pets here! They will squeeze you for every dollar you have, and then some. I have come here just a handful of times and have yet to get a proper explanation from them about anything i'm being charged. Most recently I was quoted approx. $1000, I authorized only $700 of that and wound up being charged $1700. I freaked out at this because I would have (sadly) had to put my cat down had I of known it would be nearly double the quote. I was told that that charge was based on a failed procedure (it failed because they have NO STAFF WATCHING THE ANIMALS OVERNIGHT and they didn't know anything had happened). I was charged for them to start everything all over again because of this. I was told that the $1700 included a 3rd day stay (at a WHOPPING $300 per night - which honestly is more than most hotels), so since I was picking him up on the second day that would be removed and I wanted them to make adjustments because its their fault the catheter wasn't held in place properly and came out. I got the bill and sure enough it was $1700 which was "confirmed to be correct" when I disputed this. I was lied to multiple times, spoke to two vets who said two different things about my cat. Only one of the receptionists is an absolute gem, I cannot say the same for any of the other receptionists or vets. My cat has suffered unnecessarily for 3 days now and since I took him before they wanted to release him, he could get sick again and Ill have to put him down because I cannot afford another $1700+. So for $1700 I got poor etiquette, poor customer service, poor care for my animal, and no remorse and my cat still isn't healthy and will still potentially have to be put down. Please Do Not Contact me unless you intend to refund me for this deplorable service.
Christina R.
4 Jan 2018
REPORT
Don't take your pets here! They will squeeze you for every dollar you have, and then some. I have come here just a handful of times and have yet to get a proper explanation from them about anything i'...
Don't take your pets here! They will squeeze you for every dollar you have, and then some. I have come here just a handful of times and have yet to get a proper explanation from them about anything i'm being charged. Most recently I was quoted approx. $1000, I authorized only $700 of that and wound up being charged $1700. I freaked out at this because I would have (sadly) had to put my cat down had I of known it would be nearly double the quote. I was told that that charge was based on a failed procedure (it failed because they have NO STAFF WATCHING THE ANIMALS OVERNIGHT and they didn't know anything had happened). I was charged for them to start everything all over again because of this. I was told that the $1700 included a 3rd day stay (at a WHOPPING $300 per night - which honestly is more than most hotels), so since I was picking him up on the second day that would be removed and they would make adjustments because it was their fault the catheter came out. I got the bill and sure enough it was $1700 which was "confirmed to be correct" when I disputed this. I was lied to multiple times, spoke to two vets who said two different things about my cat. Only one of the receptionists is an absolute gem, I cannot say the same for any of the other receptionists or vets. My cat has suffered unnecessarily for 3 days now and since I took him before they wanted to release him, he will likely get sick again and Ill have to put him down because I cannot afford another $1700+. So for $1700 I got poor etiquette, poor customer service, poor care for my animal, and no remorse and my cat still isn't healthy and will still potentially have to be put down.
Melissa Doldron
7 Dec 2017
REPORT
Simba is cared for and treated with love every time we visit. The staff is amazing!
Aurélie Sarrabezolles
3 Oct 2017
REPORT
Simply the best vet clinic in town! I am a regular customer at Don Valley Animal Hospital and my cat always is very well looked after by the entire staff. Very friendly and professional.
V P
14 Sep 2017
REPORT
Hands down, the best animal hospital we've been to. Knowledgeable, compassionate, and honest doctors and staff. We drive there all the way from Port Credit and it's totally worth it.
Customers since ...
Hands down, the best animal hospital we've been to. Knowledgeable, compassionate, and honest doctors and staff. We drive there all the way from Port Credit and it's totally worth it.
Customers since 2001.
Valeria Pirner
14 Sep 2017
REPORT
Hands down, the best animal hospital we've been to. Knowledgeable, compassionate, and honest doctors and staff. We drive there all the way from Port Credit and it's totally worth it. Patients since ...
Hands down, the best animal hospital we've been to. Knowledgeable, compassionate, and honest doctors and staff. We drive there all the way from Port Credit and it's totally worth it. Patients since 2001.
Liz O'Neill
18 Aug 2017
REPORT
André is the most attentive and dedicated vet EVER! He saved my cat Cuddles and looked after all my animals so well. I cried when I had to leave him when we moved out of province...
Amara Montroy
28 Apr 2017
REPORT
This clinic goes above and beyond your needs and expectations. As a new pet owner, I had tons of questions and concerns about my new kitten. Every staff member was more than willing to help answer my ...
This clinic goes above and beyond your needs and expectations. As a new pet owner, I had tons of questions and concerns about my new kitten. Every staff member was more than willing to help answer my concerns. Very professional yet down to earth and understanding staff. Dr. Ferenc is incredible! He listened and addressed every concern I had, even personally placed a follow up call. I would recommend this clinic to any pet owner. I feel safe knowing my kitten is in the best possible hands here. Thanks Don Valley Animal Hospital! :)
Nancy Marquis
17 Apr 2017
REPORT
I really like this clinic. They care about my girl and that is what i'm expecting. I call one day worry about a cough my dog had and they ask me to come right away. Even my dog is always excited to go...
I really like this clinic. They care about my girl and that is what i'm expecting. I call one day worry about a cough my dog had and they ask me to come right away. Even my dog is always excited to go see the staff there... Who would expect that.
Clare Thompson
30 Mar 2017
REPORT
Thank you to the caring staff of the Don Valley Hospital! I really appreciated how through and kind they were. They are knowledgeable and caring. I would recommend them to all my friends who have pets...
Thank you to the caring staff of the Don Valley Hospital! I really appreciated how through and kind they were. They are knowledgeable and caring. I would recommend them to all my friends who have pets.
Jessica Roy
2 Feb 2017
REPORT
Don Valley Animal Hospital has amazing staff from the reception to the veterinarians. I would absolutely recommend this clinic for kind, caring and top of the line care for your animals. Wonderful a...
Don Valley Animal Hospital has amazing staff from the reception to the veterinarians. I would absolutely recommend this clinic for kind, caring and top of the line care for your animals. Wonderful animal clinic!
Lyndsey M
28 Jan 2017
REPORT
Since moving to a different part of Toronto it was a bit of a drive to get my dogs to their regular Vet. After a lot of research I found Don Valley Animal Hospital. They explained my bulldogs issue in...
Since moving to a different part of Toronto it was a bit of a drive to get my dogs to their regular Vet. After a lot of research I found Don Valley Animal Hospital. They explained my bulldogs issue in great detail to help me understand what was wrong with my dog and didn't push expensive treatments on us until we tried other methods first. The staff is wonderful to not only us but my dog as well! I would recommend this team to anyone that is looking for a vet for their fur babies.
Cristina Opait
28 Oct 2016
REPORT
DVAH is one of the best places to go to if your pet needs help or you need some advice regarding any aspect of your pet's life.The doctors and technicians working there have a lot of experience and al...
DVAH is one of the best places to go to if your pet needs help or you need some advice regarding any aspect of your pet's life.The doctors and technicians working there have a lot of experience and always find a way to solve your pet's problems. Here is a good example of their efficiency. About 3 years ago, my dog was diagnosed with incipient melanoma. They performed surgery right away, then recommended the dog to the right specialist, who gave him the right vaccine. Due to the rapid intervention and proper care, my dog lived for 2 1/2 more years. I will always be thankful for that.
Nicky Hindmarsh
4 Aug 2016
REPORT
For all our pets, we have relied on the Don Valley Animal Hospital to care for them. The hospital clinic offers exceptional care and attention no matter what the situation. Its comforting to know our ...
For all our pets, we have relied on the Don Valley Animal Hospital to care for them. The hospital clinic offers exceptional care and attention no matter what the situation. Its comforting to know our pets are cared for always in a kind and compassionate way and most especially Dr. Andre Francoeur who has such a gentle way with them. We are always grateful to Andre and his staff when they have taken care of our pets.
Youthdale Foundation
4 Apr 2016
REPORT
I have been going to Don Valley Animal Hospital since they opened and have always been impressed by the service they have provided for my cats over these many years.
The staff are super friendly and ...
I have been going to Don Valley Animal Hospital since they opened and have always been impressed by the service they have provided for my cats over these many years.
The staff are super friendly and show that they love the animals and will go that "extra mile" to ensure they are cared for. They love the animals like they are their own.
Over the years I have had to make the "final"visit a few times and the staff were so caring and kind during that time. I was not rushed and allowed to spend time with my cat to say goodbye. I really appreciated that.
Eileen Thomas
3 Apr 2016
REPORT
Our cat family have been loyal supporters of Dr. Andre Francoeur and his awesome staff for over 20 years! Thank you for taking care of us: Ginger, Burger, James, Spencer, Harriet, Henry, and human com...
Our cat family have been loyal supporters of Dr. Andre Francoeur and his awesome staff for over 20 years! Thank you for taking care of us: Ginger, Burger, James, Spencer, Harriet, Henry, and human companions Alice and Eileen
Staci Rowland
16 Jan 2016
REPORT
they take the best care of my little guinea pig. They've been so helpful through her infections and cancer. thanks to them she's still got plenty of life in her!
Staci Rose
16 Jan 2016
REPORT
they take the best care of my little guinea pig. They've been so helpful through her infections and cancer. thanks to them she's still got plenty of life in her!
Anne Munro
21 Dec 2015
REPORT
Terrific care for my cats! Great staff - all good!
Gail Grieves
23 Sep 2015
REPORT
The staff at DVAH are very friendly. Andre (the vet) has always been very gentle with the pets that l have taken. He gives them the special care that is needed. He is a very easy going person who mak...
The staff at DVAH are very friendly. Andre (the vet) has always been very gentle with the pets that l have taken. He gives them the special care that is needed. He is a very easy going person who makes you feel comfortable.
FAQs
Where is Don Valley Animal Hospital located?
Don Valley Animal Hospital is located at 895 Lawrence Ave E, NULL, North York,NULL M3C 3L2. It's easily accessible to pet owners in the North York area and surrounding communities.
What are the opening hours for Don Valley Animal Hospital?
Don Valley Animal Hospital is openMonday 08:00 AM - 19:30 PM, Tuesday 08:00 AM - 19:30 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 19:30 PM, Friday 08:00 AM - 19:30 PM. On Saturdays, it's open 09:00 AM to 14:00 PM. It is closed on Sundays.
Is Don Valley Animal Hospital open on Saturdays?
Yes, Don Valley Animal Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 14:00 PM.
Is Don Valley Animal Hospital open on Sundays?
No, Don Valley Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Don Valley Animal Hospital?
You can book an appointment online with Don Valley Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Don Valley Animal Hospital offer?
Don Valley Animal Hospital in North York offers a range of veterinary services, including Allergies, Anaesthesiology, Boarding, Dental, Deworming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Don Valley Animal Hospital offer vaccinations for pets?
Yes, Don Valley Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their North York clinic.
Does Don Valley Animal Hospital offer pet dental care?
Absolutely. Don Valley Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Don Valley Animal Hospital?
Don Valley Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in North York.
Does Don Valley Animal Hospital provide boarding or kennel services?
Yes, Don Valley Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Don Valley Animal Hospital?
Don Valley Animal Hospital provides spaying and neutering services for pets. Their veterinary team in North York has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Don Valley Animal Hospital microchip my pet?
Yes, Don Valley Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
08:00AM-19:30PM
Tuesday
Tue
08:00AM-19:30PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-19:30PM
Friday
Fri
08:00AM-19:30PM
Saturday
Sat
09:00AM-14:00PM
Services
Allergies
Anaesthesiology
Boarding
Dental
Deworming
Euthanasia
Grooming
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Don Valley Animal Hospital
North York, Ontario
Book an Appointment
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{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
{{getDateMonth(date)}} {{getDateDay(date)}}th |
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General Info
Don Valley Animal Hospital's strategic North York location establishes it as a recognizable entity among pet enthusiasts who require nearby veterinary assistance. The clinic’s Ontario placement enables pet owners from surrounding areas to reach dependable healthcare services. Depending on specific cases, services offered might encompass routine checkups alongside pet vaccinations and early disease screenings with diagnostic consultations. Through its meticulously organized environment Don Valley Animal Hospital effectively reduces stress levels for both pets and their owners. The veterinary team in North York manages an extensive range of medical needs such as skin and coat problems, dental conditions, and mobility issues. The clinic manages wellness visits and preventive plans commonly yet it also possesses expertise in treating urgent conditions such as infections and digestive changes. Ontario families frequently depend on Don Valley Animal Hospital to assist with challenging diagnoses and the management of senior pets with chronic conditions. Visitors frequently discuss the clinic's communication methods which stand out as transparent, compassionate, and straightforward. Through this mechanism pet owners attain assurance regarding their choices for animal care. Numerous clients maintain long-term relationships because they perceive consistent service quality which enables trust development throughout the years. The staff's expertise in both common and intricate veterinary subjects enables them to provide guidance for long-term care. The expansion of Don Valley Animal Hospital progresses as increasing numbers of pet owners relocate to the North York area or seek nearby veterinary services. Through its involvement with the local pet community network, the clinic promotes standards of responsible pet ownership alongside diligent animal care practices. Anyone looking for a well-established veterinary practice in Ontario will find it to be a dependable option for both routine care and emergency services. The presence of Don Valley Animal Hospital serves as a valued convenience for people living in North York and nearby Ontario regions. The demand for clear compassionate consistent veterinary service remains ever-present among new pet owners seeking advice and longtime clients managing special conditions. This practice serves as a fundamental pillar for community support and development.
Business Hours
Monday
08:00AM-19:30PM
Tuesday
08:00AM-19:30PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-19:30PM
Friday
08:00AM-19:30PM
Saturday
09:00AM-14:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergies
Anaesthesiology
Boarding
Dental
Deworming
Euthanasia
Grooming
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Team
susan hill
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Georgette Campeau
11 Nov 2020
They have an amazing woman named Christine who works the front desk along with another woman whose name I do not know. That is the extent of what is good about this place. I recently had to have my ...
They have an amazing woman named Christine who works the front desk along with another woman whose name I do not know. That is the extent of what is good about this place. I recently had to have my elderly cat euthanized. The vet spoke to me for less than five minutes and then took my cat to a back room to get her ready. She screamed the entire time. I had no idea what they were doing to her but fortunately this took a short period of time. I had ordered a paw print so the bill did not have to be paid until the print was ready. When I went to pay the bill I was told they could not print the bill until it was paid. Once I paid the bill I was given a copy of the bill and discovered a charge for $69.80 for a recheck/exam. There was no exam. Unfortunately, Christine was not working and I had to deal with a gentleman who did not have a clue what he was doing. I was told this is something they do if your animal had not been seen in six months. The next day I spoke to Matthew and explained that my cat had been examined 4 1/2 months earlier and he backtracked then told me he had spoken to the vet who was adamant that the charge would not be reversed. I resent paying for something that wasn’t necessary and was not done.
Vanessa Simone
24 Mar 2020
I had a horrible experience tonight. My elderly cat, Jack, has urinary crystal issues. Buying the prescription diet is not just a matter of convenience - he will have a serious relapse in a very short...
I had a horrible experience tonight. My elderly cat, Jack, has urinary crystal issues. Buying the prescription diet is not just a matter of convenience - he will have a serious relapse in a very short time should he be fed another diet.
I wanted to ensure that I had enough food for him to last if we were quarantined, so I tried to get a bag of food this evening - ONE bag. These bags of food are almost $40 per 2kg bag and I have been purchasing 2 bags a month for about four years at this clinic.
This evening I was verbally abused by the vet at the Don Valley Animal Hospital. He stood screaming at the top of his lungs that I was to get out of his clinic, just because I had chosen to keep my cat seeing a vet who was familiar with his condition and had not switched over to his clinic.
There have been plenty of times that I had considered switching my cats over to this vet's office, if only for convenience purposes, but the time was never right. However, after the way I was treated tonight - in a time of unprecedented crisis - strictly because I wanted to ensure that my senior cat with health issues wouldn't have a relapse, I am so very thankful that I decided to keep my cats at the vet that they have been seeing for a decade.
Nothing like a crisis to bring out the true character of some people.
Gabrielle Elise Veilleux
29 May 2019
My favourite clinic in the city!! Have been going to it for a while and always happy with the service. The doctors are very nice and treat pets very well:)
Carlos
31 Mar 2018
Great staff, super happy animals! They gets lots of pets
Juliet Park
28 Mar 2018
My experience at this clinic was honestly Terrible. I was referred to by a friend who attends here and decided to give them a try. I’m very particular on which vets to bring my dog into especially if ...
My experience at this clinic was honestly Terrible. I was referred to by a friend who attends here and decided to give them a try. I’m very particular on which vets to bring my dog into especially if it’s for a possible surgical procedure. Firstly, there was several miscommunications among staff members while booking. I was told they can squeeze my dog in for a dental scaling/polishing/ extraction procedure, so I made my way there on an already busy day and didn’t end up following through with the procedure because they were unprepared. Second, the process was very unprofessional. They answered all my questions at first so I thought wow this clinic really knows their stuff, however I was told incorrect information once I got to the office and was forced to pay a charge that was uncalled for and unfair. And when I addressed my concern, they handled it very poorly and unprofessionally. And what really struck me most, is when we asked the question why did you book us in the first place, If you guys were obviously not prepared to have us? I recall the vet trying to explain to us along the lines of that “we were desperate”. I work in an industry where customer experience should be top priority. This clinic may have the credentials to hospitalize and care for animals, but I believe positive customer experience should be effortless and I did not receive that here. However, there is a receptionist that was very sweet and understanding and we thanked her for that.
Charlene Brumpton
20 Feb 2018
I enjoy visiting the clinic with my dog Nina, she always recieves through examinations and Andre’ gives great advice. The staff at the clinic is friendly and Andre’ Nina’s vet has been fantastic!!! ...
I enjoy visiting the clinic with my dog Nina, she always recieves through examinations and Andre’ gives great advice. The staff at the clinic is friendly and Andre’ Nina’s vet has been fantastic!!! Thank you for making our visit so enjoyable.
Christina
5 Jan 2018
Don't take your pets here! They will squeeze you for every dollar you have, and then some. I have come here just a handful of times and have yet to get a proper explanation from them about anything i'...
Don't take your pets here! They will squeeze you for every dollar you have, and then some. I have come here just a handful of times and have yet to get a proper explanation from them about anything i'm being charged. Most recently I was quoted approx. $1000, I authorized only $700 of that and wound up being charged $1700. I freaked out at this because I would have (sadly) had to put my cat down had I of known it would be nearly double the quote. I was told that that charge was based on a failed procedure (it failed because they have NO STAFF WATCHING THE ANIMALS OVERNIGHT and they didn't know anything had happened). I was charged for them to start everything all over again because of this. I was told that the $1700 included a 3rd day stay (at a WHOPPING $300 per night - which honestly is more than most hotels), so since I was picking him up on the second day that would be removed and I wanted them to make adjustments because its their fault the catheter wasn't held in place properly and came out. I got the bill and sure enough it was $1700 which was "confirmed to be correct" when I disputed this. I was lied to multiple times, spoke to two vets who said two different things about my cat. Only one of the receptionists is an absolute gem, I cannot say the same for any of the other receptionists or vets. My cat has suffered unnecessarily for 3 days now and since I took him before they wanted to release him, he could get sick again and Ill have to put him down because I cannot afford another $1700+. So for $1700 I got poor etiquette, poor customer service, poor care for my animal, and no remorse and my cat still isn't healthy and will still potentially have to be put down. Please Do Not Contact me unless you intend to refund me for this deplorable service.
Christina R.
4 Jan 2018
Don't take your pets here! They will squeeze you for every dollar you have, and then some. I have come here just a handful of times and have yet to get a proper explanation from them about anything i'...
Don't take your pets here! They will squeeze you for every dollar you have, and then some. I have come here just a handful of times and have yet to get a proper explanation from them about anything i'm being charged. Most recently I was quoted approx. $1000, I authorized only $700 of that and wound up being charged $1700. I freaked out at this because I would have (sadly) had to put my cat down had I of known it would be nearly double the quote. I was told that that charge was based on a failed procedure (it failed because they have NO STAFF WATCHING THE ANIMALS OVERNIGHT and they didn't know anything had happened). I was charged for them to start everything all over again because of this. I was told that the $1700 included a 3rd day stay (at a WHOPPING $300 per night - which honestly is more than most hotels), so since I was picking him up on the second day that would be removed and they would make adjustments because it was their fault the catheter came out. I got the bill and sure enough it was $1700 which was "confirmed to be correct" when I disputed this. I was lied to multiple times, spoke to two vets who said two different things about my cat. Only one of the receptionists is an absolute gem, I cannot say the same for any of the other receptionists or vets. My cat has suffered unnecessarily for 3 days now and since I took him before they wanted to release him, he will likely get sick again and Ill have to put him down because I cannot afford another $1700+. So for $1700 I got poor etiquette, poor customer service, poor care for my animal, and no remorse and my cat still isn't healthy and will still potentially have to be put down.
Melissa Doldron
7 Dec 2017
Simba is cared for and treated with love every time we visit. The staff is amazing!
Aurélie Sarrabezolles
3 Oct 2017
Simply the best vet clinic in town! I am a regular customer at Don Valley Animal Hospital and my cat always is very well looked after by the entire staff. Very friendly and professional.
V P
14 Sep 2017
Hands down, the best animal hospital we've been to. Knowledgeable, compassionate, and honest doctors and staff. We drive there all the way from Port Credit and it's totally worth it.
Customers since ...
Hands down, the best animal hospital we've been to. Knowledgeable, compassionate, and honest doctors and staff. We drive there all the way from Port Credit and it's totally worth it.
Customers since 2001.
Valeria Pirner
14 Sep 2017
Hands down, the best animal hospital we've been to. Knowledgeable, compassionate, and honest doctors and staff. We drive there all the way from Port Credit and it's totally worth it. Patients since ...
Hands down, the best animal hospital we've been to. Knowledgeable, compassionate, and honest doctors and staff. We drive there all the way from Port Credit and it's totally worth it. Patients since 2001.
Liz O'Neill
18 Aug 2017
André is the most attentive and dedicated vet EVER! He saved my cat Cuddles and looked after all my animals so well. I cried when I had to leave him when we moved out of province...
Amara Montroy
28 Apr 2017
This clinic goes above and beyond your needs and expectations. As a new pet owner, I had tons of questions and concerns about my new kitten. Every staff member was more than willing to help answer my ...
This clinic goes above and beyond your needs and expectations. As a new pet owner, I had tons of questions and concerns about my new kitten. Every staff member was more than willing to help answer my concerns. Very professional yet down to earth and understanding staff. Dr. Ferenc is incredible! He listened and addressed every concern I had, even personally placed a follow up call. I would recommend this clinic to any pet owner. I feel safe knowing my kitten is in the best possible hands here. Thanks Don Valley Animal Hospital! :)
Nancy Marquis
17 Apr 2017
I really like this clinic. They care about my girl and that is what i'm expecting. I call one day worry about a cough my dog had and they ask me to come right away. Even my dog is always excited to go...
I really like this clinic. They care about my girl and that is what i'm expecting. I call one day worry about a cough my dog had and they ask me to come right away. Even my dog is always excited to go see the staff there... Who would expect that.
Clare Thompson
30 Mar 2017
Thank you to the caring staff of the Don Valley Hospital! I really appreciated how through and kind they were. They are knowledgeable and caring. I would recommend them to all my friends who have pets...
Thank you to the caring staff of the Don Valley Hospital! I really appreciated how through and kind they were. They are knowledgeable and caring. I would recommend them to all my friends who have pets.
Jessica Roy
2 Feb 2017
Don Valley Animal Hospital has amazing staff from the reception to the veterinarians. I would absolutely recommend this clinic for kind, caring and top of the line care for your animals. Wonderful a...
Don Valley Animal Hospital has amazing staff from the reception to the veterinarians. I would absolutely recommend this clinic for kind, caring and top of the line care for your animals. Wonderful animal clinic!
Lyndsey M
28 Jan 2017
Since moving to a different part of Toronto it was a bit of a drive to get my dogs to their regular Vet. After a lot of research I found Don Valley Animal Hospital. They explained my bulldogs issue in...
Since moving to a different part of Toronto it was a bit of a drive to get my dogs to their regular Vet. After a lot of research I found Don Valley Animal Hospital. They explained my bulldogs issue in great detail to help me understand what was wrong with my dog and didn't push expensive treatments on us until we tried other methods first. The staff is wonderful to not only us but my dog as well! I would recommend this team to anyone that is looking for a vet for their fur babies.
Cristina Opait
28 Oct 2016
DVAH is one of the best places to go to if your pet needs help or you need some advice regarding any aspect of your pet's life.The doctors and technicians working there have a lot of experience and al...
DVAH is one of the best places to go to if your pet needs help or you need some advice regarding any aspect of your pet's life.The doctors and technicians working there have a lot of experience and always find a way to solve your pet's problems. Here is a good example of their efficiency. About 3 years ago, my dog was diagnosed with incipient melanoma. They performed surgery right away, then recommended the dog to the right specialist, who gave him the right vaccine. Due to the rapid intervention and proper care, my dog lived for 2 1/2 more years. I will always be thankful for that.
Nicky Hindmarsh
4 Aug 2016
For all our pets, we have relied on the Don Valley Animal Hospital to care for them. The hospital clinic offers exceptional care and attention no matter what the situation. Its comforting to know our ...
For all our pets, we have relied on the Don Valley Animal Hospital to care for them. The hospital clinic offers exceptional care and attention no matter what the situation. Its comforting to know our pets are cared for always in a kind and compassionate way and most especially Dr. Andre Francoeur who has such a gentle way with them. We are always grateful to Andre and his staff when they have taken care of our pets.
Youthdale Foundation
4 Apr 2016
I have been going to Don Valley Animal Hospital since they opened and have always been impressed by the service they have provided for my cats over these many years.
The staff are super friendly and ...
I have been going to Don Valley Animal Hospital since they opened and have always been impressed by the service they have provided for my cats over these many years.
The staff are super friendly and show that they love the animals and will go that "extra mile" to ensure they are cared for. They love the animals like they are their own.
Over the years I have had to make the "final"visit a few times and the staff were so caring and kind during that time. I was not rushed and allowed to spend time with my cat to say goodbye. I really appreciated that.
Eileen Thomas
3 Apr 2016
Our cat family have been loyal supporters of Dr. Andre Francoeur and his awesome staff for over 20 years! Thank you for taking care of us: Ginger, Burger, James, Spencer, Harriet, Henry, and human com...
Our cat family have been loyal supporters of Dr. Andre Francoeur and his awesome staff for over 20 years! Thank you for taking care of us: Ginger, Burger, James, Spencer, Harriet, Henry, and human companions Alice and Eileen
Staci Rowland
16 Jan 2016
they take the best care of my little guinea pig. They've been so helpful through her infections and cancer. thanks to them she's still got plenty of life in her!
Staci Rose
16 Jan 2016
they take the best care of my little guinea pig. They've been so helpful through her infections and cancer. thanks to them she's still got plenty of life in her!
Anne Munro
21 Dec 2015
Terrific care for my cats! Great staff - all good!
Gail Grieves
23 Sep 2015
The staff at DVAH are very friendly. Andre (the vet) has always been very gentle with the pets that l have taken. He gives them the special care that is needed. He is a very easy going person who mak...
The staff at DVAH are very friendly. Andre (the vet) has always been very gentle with the pets that l have taken. He gives them the special care that is needed. He is a very easy going person who makes you feel comfortable.
FAQs
Where is Don Valley Animal Hospital located?
Don Valley Animal Hospital is located at 895 Lawrence Ave E, NULL, North York,NULL M3C 3L2. It's easily accessible to pet owners in the North York area and surrounding communities.
What are the opening hours for Don Valley Animal Hospital?
Don Valley Animal Hospital is openMonday 08:00 AM - 19:30 PM, Tuesday 08:00 AM - 19:30 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 19:30 PM, Friday 08:00 AM - 19:30 PM. On Saturdays, it's open 09:00 AM to 14:00 PM. It is closed on Sundays.
Is Don Valley Animal Hospital open on Saturdays?
Yes, Don Valley Animal Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 14:00 PM.
Is Don Valley Animal Hospital open on Sundays?
No, Don Valley Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Don Valley Animal Hospital?
You can book an appointment online with Don Valley Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Don Valley Animal Hospital offer?
Don Valley Animal Hospital in North York offers a range of veterinary services, including Allergies, Anaesthesiology, Boarding, Dental, Deworming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Don Valley Animal Hospital offer vaccinations for pets?
Yes, Don Valley Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their North York clinic.
Does Don Valley Animal Hospital offer pet dental care?
Absolutely. Don Valley Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Don Valley Animal Hospital?
Don Valley Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in North York.
Does Don Valley Animal Hospital provide boarding or kennel services?
Yes, Don Valley Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Don Valley Animal Hospital?
Don Valley Animal Hospital provides spaying and neutering services for pets. Their veterinary team in North York has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Don Valley Animal Hospital microchip my pet?
Yes, Don Valley Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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