48 Reviews

Links Road Animal and Bird Clinic

North York, Ontario
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Reviews
Krystof Chrzanowski
6 Jul 2023
REPORT
This is a pet store and not a veterinary clinic! I brought in a a sick animal and only got a quick exam and no diagnostics. Dr. Evan is a pet store clerk he briefly examined my pet and spent the entir... Read More
This is a pet store and not a veterinary clinic! I brought in a a sick animal and only got a quick exam and no diagnostics. Dr. Evan is a pet store clerk he briefly examined my pet and spent the entire time giving husbandry advice! I took my pet to High Park where they did do diagnostics and found an infection treatable by antibiotics. Do not take your reptile to Links Road! I f you value your pets health! Read Less
Andrea L.
11 Mar 2019
REPORT
My first experience with the clinic was better than my second one. I had my female rabbit spayed last March with Dr. Mavromatis and it was a very pleasant experience. The doctor spent a lot of time ex... Read More
My first experience with the clinic was better than my second one. I had my female rabbit spayed last March with Dr. Mavromatis and it was a very pleasant experience. The doctor spent a lot of time explaining rabbit care and behaviors to us after learning that we were first time fur parents. He was caring and patient, took the time to see my baby and most importantly, had a successful operation on her. The staff seemed friendly and knowledgeable. However, when I took my other senior rabbit there in Dec 2018 for an eye examination and blood work, the experience was very unpleasant. Not only were the tech staff unfriendly and cold, the doctor had brushed off my rabbit's eye problems as simply an aging issue. My rabbit had very cloudy eyes and was tearing a lot from the pressure buildup. I later took him to two other clinics and got pretty much the same conclusion/diagnosis (cataract, glaucoma and ulcer). That visit at Links Road costed me nearly $400 and we didn't get anything useful from it at all. Not only did it cost us time and money, worst of all is it caused a delay in treating my rabbit's eyes because we had to search for another clinic and find the time off to get him treated. Also, Links Road did NOT do any followup whatsoever on the very expensive blood work that I paid for to make sure my rabbit is not deficient in any crucial vitamins. I had specifically asked the doctor to send me a copy of the report and have someone to go through it with me so that I can learn how to read reports like this. I had to call in and ask for it to be emailed to me, but still no one cared to go through any of it with me over the phone.To conclude, I would even go so far as to say that my last visit to Links Road was very traumatizing and extremely unproductive because the doctor and the staff were unsympathetic and just wanted the appointment to be over so that they could go home for the night. They dismissed my concerns and treated me like I was a some kind of crazy pet parent.Since then I have switched to another clinic and the staff there is MUCH warmer and helpful. My rabbit has recently had his right eye removed because meds couldn't help anymore but thank GOD he's doing much better now. Read Less
Bee A.
13 Jan 2019
REPORT
There aren't that many places close by that look after rabbits so I didn't have an option but to go to this clinic. The reviews seemed decent, most complaints were regarding the prices but, I know tha... Read More
There aren't that many places close by that look after rabbits so I didn't have an option but to go to this clinic. The reviews seemed decent, most complaints were regarding the prices but, I know that veterinary care is expensive so money wasn't too big of an issue. I just wanted my rabbit to be healthy and happy. He had a chronic problem, that just didn't seem to ever get solved. We did X-rays and tried several treatments. Later I also realized he took way too many X-rays, when one X-Ray would have clearly showed the problem. We ended up having to put him down because he was having serious complications. The day we put him down the vet diagnosed him and said it would have made sense if we just tested him for a bacteria (I forget what it was exactly). After all the super expensive treatments we put him through ($2000 vs less than $200 for the test), the vet decided to tell us he knew what the problem was when it was too late. On top of that, there was no cure for his problem. He never mentioned this previously because I have all the estimates for the procedures. Will look for a vet that actually cares about animal welfare if I ever get another exotic pet. Read Less
Lor B
17 Jul 2018
REPORT
Amazing vets and so good with my ferret and all other animals. Very friendly and knowledgable.
Jenni S
16 Jul 2018
REPORT
This is the second animal Dr Evan has told us was was fine that has died within days. I will never come here again. They don't know exotics.
Jacqueline Szoke
11 Jul 2018
REPORT
Amazing clinic, my guinea pig was very ill and they managed to squeeze me in without an appointment. Sadly I had to put my little angel down as he was very sick, but Dr.Evan was incredibly kind. Thank... Read More
Amazing clinic, my guinea pig was very ill and they managed to squeeze me in without an appointment. Sadly I had to put my little angel down as he was very sick, but Dr.Evan was incredibly kind. Thank you so much to Dr.Evan and his team. Read Less
Don Juranic
31 May 2018
REPORT
Phenomenal service and staff at this vet clinic. They are able to help when it comes to small animals that many vets can't help.
Ea Camarines
28 May 2018
REPORT
Chewy loves the staff here! Super friendly and ways very informative
Diamond's Mischief
19 Mar 2018
REPORT
I love this clinic! I have pet rats and a pet pigeon and I have been to quite a few different vets. My pets mean as much to me as any cat or dog and this is the only clinic I have ever been to that tr... Read More
I love this clinic! I have pet rats and a pet pigeon and I have been to quite a few different vets. My pets mean as much to me as any cat or dog and this is the only clinic I have ever been to that treats my animals the same way as any dog or cat would be treated at another clinic. The vets are so loving and friendly and even when I’ve left with bad news I know that everything that could have been done has been done. The vets here always have my animals wellbeing in mind and it is so clear just how much everyone here loves animals. I’ve been to other clinics with my rats in the past and if my rat had a simple cold I would have been told to euthanize. But here, the doctors do everything they can to help. Thanks so much Links Road! You guys are the best! Read Less
C K
11 Mar 2018
REPORT
It was a very pleasant and comforting experience from the moment when we arrived with our injured bird to after the examination. Dr Nur was very professional during her handling and diagnosis of our l... Read More
It was a very pleasant and comforting experience from the moment when we arrived with our injured bird to after the examination. Dr Nur was very professional during her handling and diagnosis of our lovebird. Read Less
Joe Woynillowicz
9 Mar 2018
REPORT
I can't explain how much I love and appreciate this clinic. We've been bringing our cockatiels and african grey here since we moved to Toronto in 2008. The level of knowledge with exotic species, and ... Read More
I can't explain how much I love and appreciate this clinic. We've been bringing our cockatiels and african grey here since we moved to Toronto in 2008. The level of knowledge with exotic species, and the care they provide, is just incredible. I'm able to completely trust them with anything, leaving me with zero anxiety. Dr Mavromatis, their regular doctor, has always taken his time to explain issues with the birds, along with providing the best care you will ever find. On a side note we moved a 1.5 hour drive outside of Toronto a few years ago, and we still pack up the birds and bring them to Links Road even for regular checkups and beak and nails. I would give this clinic 10 stars if it was possible :) Read Less
Raluca M
13 Jan 2018
REPORT
Great set of doctors and staff. They are caring and knowledgeable. Too bad I found them when it was too late for my bunny and wasted time at other vets who didn't know what they're talking about. When... Read More
Great set of doctors and staff. They are caring and knowledgeable. Too bad I found them when it was too late for my bunny and wasted time at other vets who didn't know what they're talking about. When my bunny died, Links sent us a card and said they made a donation in his name. So unexpected and sweet!!! I'll definitely return to them with my remaining bunny. Read Less
Dan Snow
6 Oct 2017
REPORT
So glad I found this exotic vet. Dr. Axelson is very caring of rodents and gave me a better idea for my rat's diet. I just had a neuter done there and am pleased with the process and communication by ... Read More
So glad I found this exotic vet. Dr. Axelson is very caring of rodents and gave me a better idea for my rat's diet. I just had a neuter done there and am pleased with the process and communication by the doctor. Fees are lower than the last awful vet I was at. He told me about some options but was honest about not needing them. Deducting a point because I was told to arrive at 8:30 but the door was locked until 8:55. They assured me this has never happened before. Lisa was curt over the phone which I was not a fan of since the other receptionist told me to call to check in. Read Less
Maggie W.
4 Aug 2017
REPORT
Vet we met is very caring. Not only she was professional, she knew owners' concerns and explained clearly . Have never visit other vets in Toronto before so I am not sure if they are pricey or not. Sh... Read More
Vet we met is very caring. Not only she was professional, she knew owners' concerns and explained clearly . Have never visit other vets in Toronto before so I am not sure if they are pricey or not. She suggestsmed the possible treatment checkups but all are optional. I'd say it's worth it. Read Less
Nancy Andrews
2 Jun 2017
REPORT
I have taken my rabbit, guinea pig and hamster to this clinic and have consistently received excellent care and advice. Last night Dr. Evan Mavromatis put our hamster down. He spent so much time with... Read More
I have taken my rabbit, guinea pig and hamster to this clinic and have consistently received excellent care and advice. Last night Dr. Evan Mavromatis put our hamster down. He spent so much time with us - explaining the medical issues and our options. His caring, warm approach made a difficult situation much easier. I would highly recommend this clinic and Dr. Mavromatis. Read Less
J. Chu
28 May 2017
REPORT
I got referred to the clinic by my rabbit's vet when he fell ill. Every time we went in, everyone (receptionist/vet tech) was nice and welcoming. Dr. Axelson was quite thorough during each exam and J... Read More
I got referred to the clinic by my rabbit's vet when he fell ill. Every time we went in, everyone (receptionist/vet tech) was nice and welcoming. Dr. Axelson was quite thorough during each exam and Jasper eventually did get well.....but the clinic is rather pricey Read Less
Sheldon Boosooboy
18 May 2017
REPORT
Been seeing Dr. Evan for my Budgies for the past 11 years; Fifi, Snowy, Aspen, and Dawn. Dr. Evan has been incredible taking the time to discuss their health. Recently Aspen had encountered gout and ... Read More
Been seeing Dr. Evan for my Budgies for the past 11 years; Fifi, Snowy, Aspen, and Dawn. Dr. Evan has been incredible taking the time to discuss their health. Recently Aspen had encountered gout and after trying medication it didn't have the desired and hopeful effect. After weighing the options, Aspen was put to sleep and Dr. Evan and the entire staff were very supportive and caring. It was a difficult experience to place a pet to sleep, but I needed that support that particular day and the entire staff was there when I needed them Read Less
Hugh Fletcher
20 Mar 2017
REPORT
I want to thank Rick and all the staff for the caring, compassionate and thoughtful way they dealt with Joey (our 50 year old African Grey) as he reached end of life today. I have had experiences with... Read More
I want to thank Rick and all the staff for the caring, compassionate and thoughtful way they dealt with Joey (our 50 year old African Grey) as he reached end of life today. I have had experiences with vets in the past that were far from caring as they euthanized pets, but this was the easiest transition I have ever known. Everything was thoughtfully handled. Thank you all. Read Less
Sibel Sibel
26 Feb 2017
REPORT
I brought my budgie, whom was in very critical condition and I didn't even know that he was that sick. Dr. Nur immediately diagnosed his situation and informed me about every possible treatment option... Read More
I brought my budgie, whom was in very critical condition and I didn't even know that he was that sick. Dr. Nur immediately diagnosed his situation and informed me about every possible treatment option available. We were very lucky to be Dr. Nur's patient as she answered every single one of our question with patience, guided us on exactly what we had to do when giving medications at home and taking care of a sick budgie. She provided us immediate therapy and medications. Thanks to her and the other staff at The Links Road Animal & Bird Clinic, my budgie was able to recover and get back to his healthy self. I would really recommend facility as they are knowledgable, friendly, welcoming and very passionate about their job as a veterinarian. Lastly, thank you to the administrative staff for providing us an appointment as soon as possible.Read Less
KIM STEPHENSON
26 Feb 2017
REPORT
We took our bearded dragon to the clinic today....What a great experience! We had our appointment with Dr. Evan Mavromatis....He has reptiles as pets, and clearly was not only very knowledgable, but h... Read More
We took our bearded dragon to the clinic today....What a great experience! We had our appointment with Dr. Evan Mavromatis....He has reptiles as pets, and clearly was not only very knowledgable, but has a real fondness for them. He was great with our girl! The appointment was expensive, but worth every penny...We got a ton of info and helpful tips for caring for our bearded dragon going forward. We left very very happy! Read Less
Tracy Quan
3 Feb 2017
REPORT
Several years ago, this was the only vet clinic who would care for my two guinea pigs. I drove and phoned around and felt so hopeless at first. I'm upset that far too many vets are only limited to c... Read More
Several years ago, this was the only vet clinic who would care for my two guinea pigs. I drove and phoned around and felt so hopeless at first. I'm upset that far too many vets are only limited to cats and dogs. I am forever grateful to the staff at the Links Road, as they were top notch and provided the best support for me and my guineas. They have since both passed away from old age and cancer, but I will never forget what good care they were in. Bravo! Read Less
E Robinson
27 Jan 2017
REPORT
Brought my hedgehog here for a checkup yesterday because he was sneezing a little. Love the atmosphere, the secretary is super sweet and accommodating, and the doctor that we saw was very patient wit... Read More
Brought my hedgehog here for a checkup yesterday because he was sneezing a little. Love the atmosphere, the secretary is super sweet and accommodating, and the doctor that we saw was very patient with my nervous little guy. Overall a great experience. I was just surprised at the cost of the appointment, but that may be because I've never had an experience at a vet before, so I didn't know what to expect in terms of cost, to begin with. Read Less
A Google User
28 Dec 2016
REPORT
I give this two to three stars because I liked the Clinic and the other Vet... but I did not like this Vet I dealt with, a Dr. N. It was a toxic encounter. When I first met her, she immediately bera... Read More
I give this two to three stars because I liked the Clinic and the other Vet... but I did not like this Vet I dealt with, a Dr. N. It was a toxic encounter. When I first met her, she immediately berated me for lack of knowing how to care for my exotic pet. It is mean behaviour...it is like slapping the hand that reaches out for help. I found her to be argumentative, disrespectful, arrogant, emotionally volatile, and unempathetic ...yet she is the most junior of all the veterinarians there. My pet has been living a long and generally healthy life ...so who is she to judge? At the time, Dr. N was unable to diagnose any problem, yet still prescribed antibiotics. I notice the medication fee is high, so if possible ask for a prescription. When I had to visit the Clinic again, I was surprisingly set up with her and her attitude was worse... She did not fully explain the recommended treatments nor any alternatives, withheld important information, and was misleading as to my pet's treatments. As such, I am not comfortable trusting her communications. When I questioned her further, she has the skills but I did not feel she had enough knowledge of certain exotics as she may claim . As well, she gives too many drugs without any consideration for the risks or side effects. She also rushes through the appointment, but I heard she is not like that with all customers. I found her unprofessional and very, very difficult. This Dr. N. seems to practice "old school" medicine whereby she did not communicate much to me the client in advance. She is foreign trained. She seems to like to have everything done her way, when she is not the one paying and is not the Owner of the pet...not good at collaborating with the client. It seemed as if she expects the customer to cater to her preferences, when it should be the other way. Imo, I was deceived, she can be very convincing to hide her mistakes. My suggestion to others is to be sure you get everything in writing before you agree to anything. Once she had my business, there was no follow up on the status of my pet. Dr. N's attitude/behavior has caused me far too much stress at a time when I needed to keep it together for my sick pet. I have absolutely NO interest in dealing with her again. It is very unpleasant going to a Clinic where the first thing the Vet does is criticize the pet owner and then is dishonest. There are more respectful ways to treat a customer. I wish there were more exotic pet vets from which to choose. Seem busy promoting themselves that sometimes they are insensitive to the customer. Furthermore, given that there does not seem to be exotic pet vets open all weekend, I would feel it irresponsible adopting anymore of such pets. Read Less
Sydney Dallas
23 Dec 2016
REPORT
The Links Clinic is absolutely amazing. I am running Rat Emporium Toronto currently and have taken rats to this clinic when necessary and they have always gone above and beyond to help me out. They al... Read More
The Links Clinic is absolutely amazing. I am running Rat Emporium Toronto currently and have taken rats to this clinic when necessary and they have always gone above and beyond to help me out. They always get me in on time (rat issues are often very time sensitive), help me out with treatments, and they are reasonable and honest. The vet staff is also always ready to learn and I have often gotten calls with further information as they research rat care and health even after I have left the clinic. They have performed a safe and successful neuter for one of my male rats and have helped me treat both common and uncommon rat health issues. They achieve both a professional and personal atmosphere. I have recommended, and will continue to recommend this clinic to all of my adopters. Read Less
Frances Hulbert
4 Dec 2016
REPORT
I couldn't be happier with the care that my Guinea pig recieved here. From booking my inital consultation to picking up my pet post-op, all the staff were friendly, helpful and accommodating. Dr. Axel... Read More
I couldn't be happier with the care that my Guinea pig recieved here. From booking my inital consultation to picking up my pet post-op, all the staff were friendly, helpful and accommodating. Dr. Axelson did an incredible job on my guinea pig's surgery and Dr. Nur was wonderful in our appointments. I would recommend this clinic to anyone! Read Less
Bradden Scott
28 Nov 2016
REPORT
For 14 years we took our Quaker Parakeet Cookie there. The first time the vet got mad and berated us, but we needed that, we were not taking great care of her and we did not even know it. He did a goo... Read More
For 14 years we took our Quaker Parakeet Cookie there. The first time the vet got mad and berated us, but we needed that, we were not taking great care of her and we did not even know it. He did a good job of communicating what was wrong. But they helped us get Cookie to the age of 18 and spend most of that time happy and comfortable and healthy. Her death had nothing to do with them, they examined her and recommended she go to Guelph University, where she died due to circumstances noone could stop or control. All the other vets were nice and I think Cookie almost started to like some, she did not like much. Read Less
Kathryn Hess
24 Nov 2016
REPORT
My rabbit Jasmine came down with an E. Cuniculi parasitic infection in her brain and the team at Links Road helped guide me through her treatment process. While her situation seemed bleak at times, th... Read More
My rabbit Jasmine came down with an E. Cuniculi parasitic infection in her brain and the team at Links Road helped guide me through her treatment process. While her situation seemed bleak at times, they didn't give up. I am grateful they didn't because she is feeling 100% better. Thank you Links Road #miracle Read Less
Eppi Sukhu
4 Nov 2016
REPORT
Dr. Rick and the team at Links Road took fantastic care of our baby girl Easter (spay), our adorable and independent Lop. Knowledgeable and caring group. Thank you!
Cina S
1 Nov 2016
REPORT
I took my turtle to see Dr. Evan Mavromatis today. And after scaring myself on the internet with diagnostics of his condition, I decided to bring my RES to the Links Road Animal clinic (luckily my tur... Read More
I took my turtle to see Dr. Evan Mavromatis today. And after scaring myself on the internet with diagnostics of his condition, I decided to bring my RES to the Links Road Animal clinic (luckily my turtle will be fine). We have been patients at this clinic for a while now, and they have always taken good care of my turtle. But what impressed me most today, is that Dr. Mavromatis really took the extra time to go through some best practices about how to give my turtle better care, and explain what was wrong with my RES. He is extremely knowledgeable on reptiles and I really was impressed by how he genuinely cared about my turtle! My turtle has seen other vets before (at Links and another place they referred me to while they were closed for the holidays), and I feel that Dr.Mavromatis has given us the best attention and knowledge. I would Highly recommend him to anyone that has a reptile!! (posted post on Yelp!)Read Less
Cina S.
31 Oct 2016
REPORT
I took my turtle to see Dr. Evan Mavromatis today. And after scaring myself on the internet with diagnostics of his condition, I decided to bring my RES to the Links Road Animal clinic (luckily my tur... Read More
I took my turtle to see Dr. Evan Mavromatis today. And after scaring myself on the internet with diagnostics of his condition, I decided to bring my RES to the Links Road Animal clinic (luckily my turtle will be fine). We have been patients at this clinic for a while now, and they have always taken good care of my turtle.  But what impressed me most today, is that Dr. Mavromatis really took the extra time to go through some best practices about how to give my turtle better care, and explain what was wrong with my RES.  He is extremely knowledgeable on reptiles and I really was impressed by how he genuinely cared about my turtle! My turtle has seen other vets before (at Links and another place they referred me to while they were closed on holidays), and I feel that Dr.Mavromatis has given us the best attention and knowledge. I would Highly recommend him to anyone that has a reptile!! Read Less
Leslie M. Bliman-Kuretzky
21 Oct 2016
REPORT
Been going to the Links Road off and on since 1989!!! Always very happy with Dr Rick. Today I brought my dear little Hand raised Budgie, Georgie, as he was not acting himself. Dr Rick was very gent... Read More
Been going to the Links Road off and on since 1989!!! Always very happy with Dr Rick. Today I brought my dear little Hand raised Budgie, Georgie, as he was not acting himself. Dr Rick was very gentle with Georgie and advised me of the different ways we can go about taking care of him. I really appreciate the time that was taken in to looking after my little bird and really appreciate the care and compassion that was given towards Georgie and myself. Thank you Dr Rick.Read Less
Fatma Guler
17 Sep 2016
REPORT
After doing a quick search online I was able to find this place for my budgies. I was a emergency situation and they did a great job caring for my bird Snowy. I would highly recommend Links to anyone ... Read More
After doing a quick search online I was able to find this place for my budgies. I was a emergency situation and they did a great job caring for my bird Snowy. I would highly recommend Links to anyone that has parrots or other pets! I took three of my birds after a few month for a general checkup. Snowy, Kiwi and Limon are all healthy and doing fantastic. Thank you for taking care of my little birdies :) Read Less
S K.
5 Sep 2016
REPORT
Great place! Helped my senior hamster!
Alicia Sotirakos
6 Aug 2016
REPORT
I highly do not recommend that you leave your pets at this facility for boarding. They were my bunny's main vet office, and I left her there for a week while I went on vacation with my family. I had l... Read More
I highly do not recommend that you leave your pets at this facility for boarding. They were my bunny's main vet office, and I left her there for a week while I went on vacation with my family. I had left her with family members in the past and she's been ok, but I thought they would be able to provide her with much better care. I was wrong. I brought her home and noticed that they returned her to me with black paws when her paws were white when I had left her there. Then day by day I noticed her health declining. She stopped eating, drinking, producing bowel movements, grinding her teeth, stopped grooming herself, basically she did a 180 on me. Throughout the week I had been bringing her to other vet offices to try and figure out what was wrong, and unfortunately she passed away. I brought my 3 year old very healthy bunny there to be provided with exceptional care, but instead was given horrible care which resulted in the death of my bunny. Read Less
James C.
17 Jun 2016
REPORT
Dr. Axelson and Dr. Nur are very skilled and warm hearted veterinarians. They examined my two red-eared slider turtles and handled them with care. They are knowledgeable in reptile care and provided a... Read More
Dr. Axelson and Dr. Nur are very skilled and warm hearted veterinarians. They examined my two red-eared slider turtles and handled them with care. They are knowledgeable in reptile care and provided a good amount of helpful information along with their health services. They seem generally concerned for pet health and safety, and I cannot imagine some of the negative things that reviewers have said. Dr. Axelson also gave me a follow up phone call personally, just to report on bacterial culture testing and to check up on my turtles, which was beyond my expectations, thanks!While I was there I've seen them work with two vets in training, which is always good to see they are helping the younger generation learn the ropes. The receptionists were also very nice and helpful. I receive appointment reminder phone calls and voicemails, which helps. Also, when some patients called-in late due to traffic problems, the receptionist (Sorry, didn't get her name) called me to warn me of those traffic problems so that I may avoid them. How nice!From a Yelp Elite reviewer, I recommend this vet clinic for all small and exotic pets. They seem to have a lot of focus on birds, reptiles and small mammals. Not so much your conventional cat and dog I don't think. Read Less
Nadia Castro-Calderon
12 Jun 2016
REPORT
I started coming to Links a year ago once I got my canary and they have been amazing to my bird Pepita. More recently there was an accident and Pepita needed to have surgery to have 3 fingers amputate... Read More
I started coming to Links a year ago once I got my canary and they have been amazing to my bird Pepita. More recently there was an accident and Pepita needed to have surgery to have 3 fingers amputated. I was so scared and nervous for her but everyone at Links was so friendly and knowledgable and they made sure Pepita would be okay. I would highly recommend Links to anyone who is looking for a vet clinic for their pets especially birds. Pepita has fully recovered and is back to normal and we are so happy and grateful to you all. Thank you for taking care of my little birdy Pepita.Read Less
Kaden S.
26 Feb 2016
REPORT
Buyer Beware. I found their way of charging unreasonable...although these Vets may have the skills.   However, if you reference ornithology studies and/or have medical training, you will notice that t... Read More
Buyer Beware. I found their way of charging unreasonable...although these Vets may have the skills.   However, if you reference ornithology studies and/or have medical training, you will notice that these Vets' knowledge is limited and on occasion inaccurate.   I see NO valid reason why their fees should be higher than a Vet who specializes in dogs and cats.  When the Vet recommended we admit our pet for observation, the boarding fee which they refer to as "doctor/nursing care" (cage, providing food, glancing at my pet, misc) is about $100 per day but on top of that they charge individually for med injections, feeding, fluid injections, etc which includes materials and labor.  So, for example, each time they gave my pet one injection, it cost about $30, whereas an outpatient prescription supply for two weeks would cost me about $20. When they ask if you wish additional treatments, they do not ever voluntarily mention that there will be a cost... be sure to ask, "IS there an extra cost for that?"There seems to be a tremendous markup for inpatient treatments.  When our pets are inpatients, because needing treatments are the fine line between the pet living or dying, we are in fact held ransom for the high costs.  When the Vet prescribed a prepackaged product, just because the Vet tacked on a prescription label, the item cost over $20 for a measly few-ounces;  later discovered I could buy this through an internet retailer for far less.  They didn't disclose it was not a vet-exclusive product.  Feels as if I have been "highway robbed". Each time my pet was ill, the Vet would require we do the Wellness Testing, which costs over $200, that there does not seem any point in having the Wellness Testing (blood analysis) done as they recommend annually.  Be certain to ask for the advance prep instruction for the Wellness Testing, otherwise some test results will be inaccurate (The reception does not usually volunteer that information.)...ultimately they may charge you again to redo the test.   For a one-day hospital admission involving standard treatments, one could expect to pay at least $550-600 which includes complete bloodwork.  The additional initial exam by the Vet is about $100. I don't think it worth it to pay this amount for the less experienced Vet.  I think the fees for a  less experienced Vet should be 30% less.  During the inpatient stay, there was no one to monitor my pet throughout the night;  in hindsight I would prefer they offered Day Treatment programs. Even during the day, it didn't seem that they closely monitored him.  It is annoying that whenever they discharge my pet, there are no aftercare instructions given as to what to be vigilant of in regards to my pet's recovery and special medication instructions/ effects.  I  think it more cost-effective to complete a vet tech  program, which in the long run would benefit the owner as their pet ages and needs specialized care.  I am terribly disappointed  my pet was not kept clean while in hospital, and  I also do not notice these Vets/staff washing their hands before handling my pet.  Each time I boarded my pet there, they would put him back into my travel carrier without changing the dirtied paper. I'm not happy with their hygiene practices!Imo, this Clinic is not concerned if they  overcharge you.. I suggest one question everything in advance and pay close attention to the invoice.. before paying be certain your pet "did" receive the services. Sometimes vet students handle our pets without our permission, but the fees are not lowered. I don't like my pet being used for teaching! It is Exploitation. Most pet owners such as myself want our pets to have access to healthcare and  budget for it, but the problem IS that the cost of services is high.  They are dogmatic in advising me to switch my pet to a pellet diet, but negate to mention the option of giving  a whole foods diet with the proper balance of macronutrients supplemented with vitamins and minerals, it's time consuming but more pet enjoyable...whereas pellets are like fortified processed foods convenient, BUT increases their sales.It's insulting that each time I visit their clinic I spend a substantial amount, if not more, that whenever a hospital admission is required they always doubly check my payment info even tho I have been there recently. Lastly, I found these Vets difficult because of their seemingly overbearing, coercive, patronizing attitude. They gave  treatments to my pet without prior discussion with me, explaining the risks, and getting my consent. I will NEVER leave my pet alone with them again.  They are supposed to get specific "informed" consent before doing anything to our pets. Best to stay with your pet at all times, and if the Vet does anything that makes you uneasy, be sure to speak up for your pet.  If the Vet tries to coerce or argue with you...best to LEAVE...and verify what they say.. Read Less
Holly K.
3 Dec 2015
REPORT
I've brought my gecko here twice now, the first time because she had a bad shed and was lethargic and not opening her eyes. It turned out to be a very bad infection and Dr Axelson was wonderful in hel... Read More
I've brought my gecko here twice now, the first time because she had a bad shed and was lethargic and not opening her eyes. It turned out to be a very bad infection and Dr Axelson was wonderful in helping to diagnose and determine the best treatment for it. He was very kind, knowledgeable and great with my pet. He was very honest with me as to the prognosis but encouraged me to try some antibiotics. I administered them for two weeks as recommended and my gecko has improved quite a lot since. On a follow up visit a couple of weeks later he was very pleased at her progress and gave us a few other suggestions as well as a food substitute to try. I'm so happy to have found Links Rd and Dr. Axelson. Good reptile vets are very hard to find! Read Less
Sam J.
1 Nov 2015
REPORT
Recently I brought in my elderly leopard gecko after she stopped eating.  The vet examined her and found a lump.  He gave us some suggestions for what we could try at home and what the more invasive s... Read More
Recently I brought in my elderly leopard gecko after she stopped eating.  The vet examined her and found a lump.  He gave us some suggestions for what we could try at home and what the more invasive steps were.  Never felt pressured or rushed into anything.  When we decided to euthanize our gecko.  The vet was very respectful and sympathetic. When we picked her remains up the next day we noticed the arranged her beautifully in the box and they even put dried flower petals around her.  I was very impressed with their care and attention to detail. Read Less
Ming-Ming L.
4 Sep 2015
REPORT
I have mixed feelings about Links Rd. For one, out of the options so far, they are the best bird vet I've seen in the GTA (they rank much higher than Animal Hospital of High Park, imo) Anyways I went ... Read More
I have mixed feelings about Links Rd. For one, out of the options so far, they are the best bird vet I've seen in the GTA (they rank much higher than Animal Hospital of High Park, imo) Anyways I went to visit them because my Black Headed Caique (parrot) was favouring his leg and we weren't sure why. We saw Dr. Yee, she's very nice but was a bit scared of my bird, who can bite. I had to grab him for her a few times, but I'm used to being bitten and restraint. Nothing that evident went on, he actually was grabbing her fingers quite firmly since he was stressed and pretty much made us liars. It seemed like he must've just landed funny and they gave him some metacam. So I was pretty pleased. I was a bit annoyed I was charged a 'new patient fee' just because I was a new client and they had to take the extra time to type in my information? Lame.I then had to visit them a week later with my other bird, my Quaker parakeet because she had suddenly broken her leg. I honestly had NO idea how it happened. One minute she was fine, the next she limping towards me with her leg hanging weird. I was able to book in an emergency appointment thankfully (although that came with an extra fee also, which I guess is typical?) but they didn't seem to be that busy because the waiting room was empty. I saw Dr. Mavromatis and he was okay. I did see that he felt VERY suspicious that i had two birds come in for leg injuries in such a short period of time, and I felt like he was interrogating me that it came from neglect or abuse, which I felt very put off by. But we went through our options, did x-rays and decided to splint her leg without doing the $3000 pin surgery. He said it would be better because than her leg would be straight, but she flies mostly, so it wouldn't restrict her movement if it healed a bit crooked. He also sent me a copy of the rads, which I wanted for my records, and because I also work as a vet assistant at another hospital (that doesn't see exotics)What bothered me is that he didn't prescribe any pain medications for her clearly broken leg - like snapped in half broken. But my Caique got pain meds for a limp. I ended up calling the next day saying she is in a lot of pain, and they gave me a dose so i could use my other bird's metacam for her. There was no cone, no instructions to keep her in a hospital cage or restricted flying/exercise. Nothing.Then she was irritated by the cast and decided to chew her toe off. I made her a cone and brought her back to Links to get her toe checked up. They said it doesn't seem like a big deal it happens. They cleaned it up and gave her back to me (Free of charge, yay!) buuuuuttt... also didn't give her pain meds or antibiotics for her bloody toe. Also no instructions about keeping a cone on her, or if I should keep the toe clean (i cleaned it daily with chlorhexidene, until it healed, by the way.) Didn't question it. Did a recheck with rads, no big deal, that was expected. Wanted to keep the cast on longer, even though technically it was healed. That's fine.They never booked a third check up and I guess expected me too. I was keeping track, but I was hoping they would call me to remind me to book it, since I was super busy. Nothing. I ended up just taking the cast off myself (since I work as a vet assistant) and didn't want to pay for a third set of rads to confirm that my bird's leg is still healed and still crooked. I think what bothered me the most was the lack of customer care. I never got a call the day after my bird had her initial visit to see if she is comfortable, if the cast was bothering her, etc., never got one remind me to book rechecks, and never got one saying "uhh come so we can remove the cast". For all they know, she could still be wearing her cast lol! I understand that they are busy, but the clinic I work at we always call our patients to make sure they are doing well, are comfortable, and that the owners rebook their rechecks (they can always decline, of course, but at least we tried to keep them on schedule). I just felt like as soon as I left the door, I was not a valued customer.But I will continue taking my birds to them, as they know what they are doing at least. Although the lack of pain medication and antibiotics put me off. Of course she did fine without them, but if she didn't? that would suck. Read Less
Bee K.
29 Jul 2015
REPORT
I came here to get my bunny neutered earlier this week, and couldn't be more pleased with the quality of service I received. The front desk staff were excellent on the phone and answered all of my (ma... Read More
I came here to get my bunny neutered earlier this week, and couldn't be more pleased with the quality of service I received. The front desk staff were excellent on the phone and answered all of my (many) questions while I booked the appointment. On the day of, Dr. Mavromatis spent a solid half hour answering my questions about bunny care and showing me how to pick up and hold my bunny. While several "add-ons" were offered (blood work, etc), I didn't feel pressured to make "additional purchases". The clinic called me as soon as my bunny was out of surgery, and again in the morning to let me know how he was doing. When I came to pick him up the next day, the vet tech was so helpful in coaching me through how to give my bunny his medicine over the next several days. There is a free follow up ten days after the operation to check the site and remove stitches. In all, I'm so glad I chose The Links for this procedure.TL;DR: If you're looking to get your bunny neutered, you can feel confident and safe bringing them here! Highly recommend. Excellent quality of service, and the people who work here genuine seem to love the animals they care for. Read Less
Winnie C.
4 Jun 2015
REPORT
I had a two week trip I had to make and it was really hard trying to find a place that actually had experience with rabbits. My pets got a thorough checkup and grooming and when I came back to pick th... Read More
I had a two week trip I had to make and it was really hard trying to find a place that actually had experience with rabbits. My pets got a thorough checkup and grooming and when I came back to pick them up I was so happy to see the two of them just chilling without a care in the world. I really appreciated their services. Read Less
Starr N.
12 Jun 2014
REPORT
Links is amazing for exotic pets the only place I trust in the GTA. They are somewhat pricey but the Vets are defiantly worth it, kind, compassionate and know their stuff. This is the only place I wil... Read More
Links is amazing for exotic pets the only place I trust in the GTA. They are somewhat pricey but the Vets are defiantly worth it, kind, compassionate and know their stuff. This is the only place I will take my reptiles. Read Less
Key lime T.
4 Feb 2013
REPORT
My skinny pig (hairless guinea pig) had great care at the Links Rd. Animal & Bird Clinic.  They were the only clinic in the city that was willing to see this "exotic" breed, and I found them to be ver... Read More
My skinny pig (hairless guinea pig) had great care at the Links Rd. Animal & Bird Clinic.  They were the only clinic in the city that was willing to see this "exotic" breed, and I found them to be very knowledgeable about their care and traits.  We saw Dr. Mavromatis, and he obviously has a passion for animals.  He was patient, informative, and honest.  He did not push for anything expensive or unnecessary; in fact, he gave my senior, in-distress animal a thorough appointment on short notice, and I was only charged the recall fee (as we had been there recently). A different vet at this clinic also gave great care to my skinny pig four years ago when he was battling a skin infection and he recovered beautifully. I believe that my skinny pig had the best veterinary care here, which no doubt contributed to him living a long and happy life; I would definitely recommend this clinic to other pet parents. Read Less
Dixie Q.
31 Dec 2012
REPORT
This is one of the 2 Toronto area specialized avian veterinarians. Yes, a bird vet. Oh boy.  Consequently, taking care of my feathery friend can be a bit expensive. But the vet, Dr. Axelson, has a lov... Read More
This is one of the 2 Toronto area specialized avian veterinarians. Yes, a bird vet. Oh boy.  Consequently, taking care of my feathery friend can be a bit expensive. But the vet, Dr. Axelson, has a lovely disposition and is very gentle with my conure. Plus, they have in-house boarding which has proved very useful. In order to use the boarding, the bird needs to get tested! Can't really complain! Read Less
Steph A.
15 Nov 2012
REPORT
Dr. Mavromatis is a fantastic and skilled veterinarian. After moving to Toronto I was seeking a vet with experience in chinchilla tooth problems and that led me to the Links Clinic. My little buddy is... Read More
Dr. Mavromatis is a fantastic and skilled veterinarian. After moving to Toronto I was seeking a vet with experience in chinchilla tooth problems and that led me to the Links Clinic. My little buddy is between 7-8 years old and has root elongation. Dr. Mavromatis explained all of our options for the little guy and I chose to have his teeth removed as the only permanent solution to the problem (vs. long term pain management that would eventually lead to kidney failure over the next year or so). After an initial hitch wherein I was not informed that my pet needed to come off his pain killers 4 days prior to surgery, resulting in a week of pain for the little guy followed by a smooth surgery removing all of the teeth on one side of his mouth, my little buddy is doing great. He will eventually have to go in to have the teeth on the other side of his mouth removed but for now he is gaining weight and regaining his strength. Throughout the procedure Dr. Mavromatis has been phenomenal about explaining the causes of my chin's teeth problems, what paths were available for treatment, and answering all of my questions calmly and informatively. I would highly recommend him as a vet to anyone with chinchillas as that level of knowledge and experience is hard to find! Most vets without experience in exotics and chinchilla tooth problems see root elongation as a death sentence for chinchillas, Dr. Mavromatis on the other hand has given my little guy a really shot at a long, healthy, pain free life. The technicians are also fantastic and treated my little buddy like the superstar he is ;) Read Less
Giuliana R.
5 Oct 2012
REPORT
I brought my budgie to The Links Rd. Animal & Bird Clinic today for a check up and to have a vet take a look at an injury on his toe. The customer service from both the staff at the front desk and the... Read More
I brought my budgie to The Links Rd. Animal & Bird Clinic today for a check up and to have a vet take a look at an injury on his toe. The customer service from both the staff at the front desk and the vet were exceptional! Everyone was very knowledgeable and helpful, going out of their way to answer my questions and ease my concerns. Dr. Rick Axelson is clearly very skilled at handling and caring for birds. I highly recommend this clinic to anyone seeking care for their exotic pet! Read Less
Jill C.
15 Feb 2012
REPORT
I have not personally dealt with bringing a animal to The Links Road Animal and Bird Clinic, but I do stop by often to pick up some diabetic cat food, which oddly enough they do not have anybody who s... Read More
I have not personally dealt with bringing a animal to The Links Road Animal and Bird Clinic, but I do stop by often to pick up some diabetic cat food, which oddly enough they do not have anybody who specializes in cats and they recommend going to the Cat Hospital.My cat is diabetic so he needs food that normal pet supply shops do not carry, which if you ask me is a pain in the ass because only veterinaries are allowed to carry these specialty foods... Which means they are going to rip you off!However after calling around to check the prices on Purina DM (Diabetic Management) Links Road seemed to be much lower then most places so this is where I pick up my cat food!Who knew I would end up buying from a Bird and small animal Clinic, especially when they do not accept cats here.I just hope they continue to order the food in because it is a great price! Read Less
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41 The Links Road
North York Ontario M2P 1T7
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-14:00PM
Incorrect information? Let us know

Links Road Animal and Bird Clinic

North York, Ontario
(48)
41 The Links Road
North York Ontario M2P 1T7
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Online booking unavailable
Please call
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-14:00PM
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Krystof Chrzanowski
6 Jul 2023
REPORT
This is a pet store and not a veterinary clinic! I brought in a a sick animal and only got a quick exam and no diagnostics. Dr. Evan is a pet store clerk he briefly examined my pet and spent the entir... Read More
This is a pet store and not a veterinary clinic! I brought in a a sick animal and only got a quick exam and no diagnostics. Dr. Evan is a pet store clerk he briefly examined my pet and spent the entire time giving husbandry advice! I took my pet to High Park where they did do diagnostics and found an infection treatable by antibiotics. Do not take your reptile to Links Road! I f you value your pets health! Read Less
Andrea L.
11 Mar 2019
REPORT
My first experience with the clinic was better than my second one. I had my female rabbit spayed last March with Dr. Mavromatis and it was a very pleasant experience. The doctor spent a lot of time ex... Read More
My first experience with the clinic was better than my second one. I had my female rabbit spayed last March with Dr. Mavromatis and it was a very pleasant experience. The doctor spent a lot of time explaining rabbit care and behaviors to us after learning that we were first time fur parents. He was caring and patient, took the time to see my baby and most importantly, had a successful operation on her. The staff seemed friendly and knowledgeable. However, when I took my other senior rabbit there in Dec 2018 for an eye examination and blood work, the experience was very unpleasant. Not only were the tech staff unfriendly and cold, the doctor had brushed off my rabbit's eye problems as simply an aging issue. My rabbit had very cloudy eyes and was tearing a lot from the pressure buildup. I later took him to two other clinics and got pretty much the same conclusion/diagnosis (cataract, glaucoma and ulcer). That visit at Links Road costed me nearly $400 and we didn't get anything useful from it at all. Not only did it cost us time and money, worst of all is it caused a delay in treating my rabbit's eyes because we had to search for another clinic and find the time off to get him treated. Also, Links Road did NOT do any followup whatsoever on the very expensive blood work that I paid for to make sure my rabbit is not deficient in any crucial vitamins. I had specifically asked the doctor to send me a copy of the report and have someone to go through it with me so that I can learn how to read reports like this. I had to call in and ask for it to be emailed to me, but still no one cared to go through any of it with me over the phone.To conclude, I would even go so far as to say that my last visit to Links Road was very traumatizing and extremely unproductive because the doctor and the staff were unsympathetic and just wanted the appointment to be over so that they could go home for the night. They dismissed my concerns and treated me like I was a some kind of crazy pet parent.Since then I have switched to another clinic and the staff there is MUCH warmer and helpful. My rabbit has recently had his right eye removed because meds couldn't help anymore but thank GOD he's doing much better now. Read Less
Bee A.
13 Jan 2019
REPORT
There aren't that many places close by that look after rabbits so I didn't have an option but to go to this clinic. The reviews seemed decent, most complaints were regarding the prices but, I know tha... Read More
There aren't that many places close by that look after rabbits so I didn't have an option but to go to this clinic. The reviews seemed decent, most complaints were regarding the prices but, I know that veterinary care is expensive so money wasn't too big of an issue. I just wanted my rabbit to be healthy and happy. He had a chronic problem, that just didn't seem to ever get solved. We did X-rays and tried several treatments. Later I also realized he took way too many X-rays, when one X-Ray would have clearly showed the problem. We ended up having to put him down because he was having serious complications. The day we put him down the vet diagnosed him and said it would have made sense if we just tested him for a bacteria (I forget what it was exactly). After all the super expensive treatments we put him through ($2000 vs less than $200 for the test), the vet decided to tell us he knew what the problem was when it was too late. On top of that, there was no cure for his problem. He never mentioned this previously because I have all the estimates for the procedures. Will look for a vet that actually cares about animal welfare if I ever get another exotic pet. Read Less
Lor B
17 Jul 2018
REPORT
Amazing vets and so good with my ferret and all other animals. Very friendly and knowledgable.
Jenni S
16 Jul 2018
REPORT
This is the second animal Dr Evan has told us was was fine that has died within days. I will never come here again. They don't know exotics.
Jacqueline Szoke
11 Jul 2018
REPORT
Amazing clinic, my guinea pig was very ill and they managed to squeeze me in without an appointment. Sadly I had to put my little angel down as he was very sick, but Dr.Evan was incredibly kind. Thank... Read More
Amazing clinic, my guinea pig was very ill and they managed to squeeze me in without an appointment. Sadly I had to put my little angel down as he was very sick, but Dr.Evan was incredibly kind. Thank you so much to Dr.Evan and his team. Read Less
Don Juranic
31 May 2018
REPORT
Phenomenal service and staff at this vet clinic. They are able to help when it comes to small animals that many vets can't help.
Ea Camarines
28 May 2018
REPORT
Chewy loves the staff here! Super friendly and ways very informative
Diamond's Mischief
19 Mar 2018
REPORT
I love this clinic! I have pet rats and a pet pigeon and I have been to quite a few different vets. My pets mean as much to me as any cat or dog and this is the only clinic I have ever been to that tr... Read More
I love this clinic! I have pet rats and a pet pigeon and I have been to quite a few different vets. My pets mean as much to me as any cat or dog and this is the only clinic I have ever been to that treats my animals the same way as any dog or cat would be treated at another clinic. The vets are so loving and friendly and even when I’ve left with bad news I know that everything that could have been done has been done. The vets here always have my animals wellbeing in mind and it is so clear just how much everyone here loves animals. I’ve been to other clinics with my rats in the past and if my rat had a simple cold I would have been told to euthanize. But here, the doctors do everything they can to help. Thanks so much Links Road! You guys are the best! Read Less
C K
11 Mar 2018
REPORT
It was a very pleasant and comforting experience from the moment when we arrived with our injured bird to after the examination. Dr Nur was very professional during her handling and diagnosis of our l... Read More
It was a very pleasant and comforting experience from the moment when we arrived with our injured bird to after the examination. Dr Nur was very professional during her handling and diagnosis of our lovebird. Read Less
Joe Woynillowicz
9 Mar 2018
REPORT
I can't explain how much I love and appreciate this clinic. We've been bringing our cockatiels and african grey here since we moved to Toronto in 2008. The level of knowledge with exotic species, and ... Read More
I can't explain how much I love and appreciate this clinic. We've been bringing our cockatiels and african grey here since we moved to Toronto in 2008. The level of knowledge with exotic species, and the care they provide, is just incredible. I'm able to completely trust them with anything, leaving me with zero anxiety. Dr Mavromatis, their regular doctor, has always taken his time to explain issues with the birds, along with providing the best care you will ever find. On a side note we moved a 1.5 hour drive outside of Toronto a few years ago, and we still pack up the birds and bring them to Links Road even for regular checkups and beak and nails. I would give this clinic 10 stars if it was possible :) Read Less
Raluca M
13 Jan 2018
REPORT
Great set of doctors and staff. They are caring and knowledgeable. Too bad I found them when it was too late for my bunny and wasted time at other vets who didn't know what they're talking about. When... Read More
Great set of doctors and staff. They are caring and knowledgeable. Too bad I found them when it was too late for my bunny and wasted time at other vets who didn't know what they're talking about. When my bunny died, Links sent us a card and said they made a donation in his name. So unexpected and sweet!!! I'll definitely return to them with my remaining bunny. Read Less
Dan Snow
6 Oct 2017
REPORT
So glad I found this exotic vet. Dr. Axelson is very caring of rodents and gave me a better idea for my rat's diet. I just had a neuter done there and am pleased with the process and communication by ... Read More
So glad I found this exotic vet. Dr. Axelson is very caring of rodents and gave me a better idea for my rat's diet. I just had a neuter done there and am pleased with the process and communication by the doctor. Fees are lower than the last awful vet I was at. He told me about some options but was honest about not needing them. Deducting a point because I was told to arrive at 8:30 but the door was locked until 8:55. They assured me this has never happened before. Lisa was curt over the phone which I was not a fan of since the other receptionist told me to call to check in. Read Less
Maggie W.
4 Aug 2017
REPORT
Vet we met is very caring. Not only she was professional, she knew owners' concerns and explained clearly . Have never visit other vets in Toronto before so I am not sure if they are pricey or not. Sh... Read More
Vet we met is very caring. Not only she was professional, she knew owners' concerns and explained clearly . Have never visit other vets in Toronto before so I am not sure if they are pricey or not. She suggestsmed the possible treatment checkups but all are optional. I'd say it's worth it. Read Less
Nancy Andrews
2 Jun 2017
REPORT
I have taken my rabbit, guinea pig and hamster to this clinic and have consistently received excellent care and advice. Last night Dr. Evan Mavromatis put our hamster down. He spent so much time with... Read More
I have taken my rabbit, guinea pig and hamster to this clinic and have consistently received excellent care and advice. Last night Dr. Evan Mavromatis put our hamster down. He spent so much time with us - explaining the medical issues and our options. His caring, warm approach made a difficult situation much easier. I would highly recommend this clinic and Dr. Mavromatis. Read Less
J. Chu
28 May 2017
REPORT
I got referred to the clinic by my rabbit's vet when he fell ill. Every time we went in, everyone (receptionist/vet tech) was nice and welcoming. Dr. Axelson was quite thorough during each exam and J... Read More
I got referred to the clinic by my rabbit's vet when he fell ill. Every time we went in, everyone (receptionist/vet tech) was nice and welcoming. Dr. Axelson was quite thorough during each exam and Jasper eventually did get well.....but the clinic is rather pricey Read Less
Sheldon Boosooboy
18 May 2017
REPORT
Been seeing Dr. Evan for my Budgies for the past 11 years; Fifi, Snowy, Aspen, and Dawn. Dr. Evan has been incredible taking the time to discuss their health. Recently Aspen had encountered gout and ... Read More
Been seeing Dr. Evan for my Budgies for the past 11 years; Fifi, Snowy, Aspen, and Dawn. Dr. Evan has been incredible taking the time to discuss their health. Recently Aspen had encountered gout and after trying medication it didn't have the desired and hopeful effect. After weighing the options, Aspen was put to sleep and Dr. Evan and the entire staff were very supportive and caring. It was a difficult experience to place a pet to sleep, but I needed that support that particular day and the entire staff was there when I needed them Read Less
Hugh Fletcher
20 Mar 2017
REPORT
I want to thank Rick and all the staff for the caring, compassionate and thoughtful way they dealt with Joey (our 50 year old African Grey) as he reached end of life today. I have had experiences with... Read More
I want to thank Rick and all the staff for the caring, compassionate and thoughtful way they dealt with Joey (our 50 year old African Grey) as he reached end of life today. I have had experiences with vets in the past that were far from caring as they euthanized pets, but this was the easiest transition I have ever known. Everything was thoughtfully handled. Thank you all. Read Less
Sibel Sibel
26 Feb 2017
REPORT
I brought my budgie, whom was in very critical condition and I didn't even know that he was that sick. Dr. Nur immediately diagnosed his situation and informed me about every possible treatment option... Read More
I brought my budgie, whom was in very critical condition and I didn't even know that he was that sick. Dr. Nur immediately diagnosed his situation and informed me about every possible treatment option available. We were very lucky to be Dr. Nur's patient as she answered every single one of our question with patience, guided us on exactly what we had to do when giving medications at home and taking care of a sick budgie. She provided us immediate therapy and medications. Thanks to her and the other staff at The Links Road Animal & Bird Clinic, my budgie was able to recover and get back to his healthy self. I would really recommend facility as they are knowledgable, friendly, welcoming and very passionate about their job as a veterinarian. Lastly, thank you to the administrative staff for providing us an appointment as soon as possible.Read Less
KIM STEPHENSON
26 Feb 2017
REPORT
We took our bearded dragon to the clinic today....What a great experience! We had our appointment with Dr. Evan Mavromatis....He has reptiles as pets, and clearly was not only very knowledgable, but h... Read More
We took our bearded dragon to the clinic today....What a great experience! We had our appointment with Dr. Evan Mavromatis....He has reptiles as pets, and clearly was not only very knowledgable, but has a real fondness for them. He was great with our girl! The appointment was expensive, but worth every penny...We got a ton of info and helpful tips for caring for our bearded dragon going forward. We left very very happy! Read Less
Tracy Quan
3 Feb 2017
REPORT
Several years ago, this was the only vet clinic who would care for my two guinea pigs. I drove and phoned around and felt so hopeless at first. I'm upset that far too many vets are only limited to c... Read More
Several years ago, this was the only vet clinic who would care for my two guinea pigs. I drove and phoned around and felt so hopeless at first. I'm upset that far too many vets are only limited to cats and dogs. I am forever grateful to the staff at the Links Road, as they were top notch and provided the best support for me and my guineas. They have since both passed away from old age and cancer, but I will never forget what good care they were in. Bravo! Read Less
E Robinson
27 Jan 2017
REPORT
Brought my hedgehog here for a checkup yesterday because he was sneezing a little. Love the atmosphere, the secretary is super sweet and accommodating, and the doctor that we saw was very patient wit... Read More
Brought my hedgehog here for a checkup yesterday because he was sneezing a little. Love the atmosphere, the secretary is super sweet and accommodating, and the doctor that we saw was very patient with my nervous little guy. Overall a great experience. I was just surprised at the cost of the appointment, but that may be because I've never had an experience at a vet before, so I didn't know what to expect in terms of cost, to begin with. Read Less
A Google User
28 Dec 2016
REPORT
I give this two to three stars because I liked the Clinic and the other Vet... but I did not like this Vet I dealt with, a Dr. N. It was a toxic encounter. When I first met her, she immediately bera... Read More
I give this two to three stars because I liked the Clinic and the other Vet... but I did not like this Vet I dealt with, a Dr. N. It was a toxic encounter. When I first met her, she immediately berated me for lack of knowing how to care for my exotic pet. It is mean behaviour...it is like slapping the hand that reaches out for help. I found her to be argumentative, disrespectful, arrogant, emotionally volatile, and unempathetic ...yet she is the most junior of all the veterinarians there. My pet has been living a long and generally healthy life ...so who is she to judge? At the time, Dr. N was unable to diagnose any problem, yet still prescribed antibiotics. I notice the medication fee is high, so if possible ask for a prescription. When I had to visit the Clinic again, I was surprisingly set up with her and her attitude was worse... She did not fully explain the recommended treatments nor any alternatives, withheld important information, and was misleading as to my pet's treatments. As such, I am not comfortable trusting her communications. When I questioned her further, she has the skills but I did not feel she had enough knowledge of certain exotics as she may claim . As well, she gives too many drugs without any consideration for the risks or side effects. She also rushes through the appointment, but I heard she is not like that with all customers. I found her unprofessional and very, very difficult. This Dr. N. seems to practice "old school" medicine whereby she did not communicate much to me the client in advance. She is foreign trained. She seems to like to have everything done her way, when she is not the one paying and is not the Owner of the pet...not good at collaborating with the client. It seemed as if she expects the customer to cater to her preferences, when it should be the other way. Imo, I was deceived, she can be very convincing to hide her mistakes. My suggestion to others is to be sure you get everything in writing before you agree to anything. Once she had my business, there was no follow up on the status of my pet. Dr. N's attitude/behavior has caused me far too much stress at a time when I needed to keep it together for my sick pet. I have absolutely NO interest in dealing with her again. It is very unpleasant going to a Clinic where the first thing the Vet does is criticize the pet owner and then is dishonest. There are more respectful ways to treat a customer. I wish there were more exotic pet vets from which to choose. Seem busy promoting themselves that sometimes they are insensitive to the customer. Furthermore, given that there does not seem to be exotic pet vets open all weekend, I would feel it irresponsible adopting anymore of such pets. Read Less
Sydney Dallas
23 Dec 2016
REPORT
The Links Clinic is absolutely amazing. I am running Rat Emporium Toronto currently and have taken rats to this clinic when necessary and they have always gone above and beyond to help me out. They al... Read More
The Links Clinic is absolutely amazing. I am running Rat Emporium Toronto currently and have taken rats to this clinic when necessary and they have always gone above and beyond to help me out. They always get me in on time (rat issues are often very time sensitive), help me out with treatments, and they are reasonable and honest. The vet staff is also always ready to learn and I have often gotten calls with further information as they research rat care and health even after I have left the clinic. They have performed a safe and successful neuter for one of my male rats and have helped me treat both common and uncommon rat health issues. They achieve both a professional and personal atmosphere. I have recommended, and will continue to recommend this clinic to all of my adopters. Read Less
Frances Hulbert
4 Dec 2016
REPORT
I couldn't be happier with the care that my Guinea pig recieved here. From booking my inital consultation to picking up my pet post-op, all the staff were friendly, helpful and accommodating. Dr. Axel... Read More
I couldn't be happier with the care that my Guinea pig recieved here. From booking my inital consultation to picking up my pet post-op, all the staff were friendly, helpful and accommodating. Dr. Axelson did an incredible job on my guinea pig's surgery and Dr. Nur was wonderful in our appointments. I would recommend this clinic to anyone! Read Less
Bradden Scott
28 Nov 2016
REPORT
For 14 years we took our Quaker Parakeet Cookie there. The first time the vet got mad and berated us, but we needed that, we were not taking great care of her and we did not even know it. He did a goo... Read More
For 14 years we took our Quaker Parakeet Cookie there. The first time the vet got mad and berated us, but we needed that, we were not taking great care of her and we did not even know it. He did a good job of communicating what was wrong. But they helped us get Cookie to the age of 18 and spend most of that time happy and comfortable and healthy. Her death had nothing to do with them, they examined her and recommended she go to Guelph University, where she died due to circumstances noone could stop or control. All the other vets were nice and I think Cookie almost started to like some, she did not like much. Read Less
Kathryn Hess
24 Nov 2016
REPORT
My rabbit Jasmine came down with an E. Cuniculi parasitic infection in her brain and the team at Links Road helped guide me through her treatment process. While her situation seemed bleak at times, th... Read More
My rabbit Jasmine came down with an E. Cuniculi parasitic infection in her brain and the team at Links Road helped guide me through her treatment process. While her situation seemed bleak at times, they didn't give up. I am grateful they didn't because she is feeling 100% better. Thank you Links Road #miracle Read Less
Eppi Sukhu
4 Nov 2016
REPORT
Dr. Rick and the team at Links Road took fantastic care of our baby girl Easter (spay), our adorable and independent Lop. Knowledgeable and caring group. Thank you!
Cina S
1 Nov 2016
REPORT
I took my turtle to see Dr. Evan Mavromatis today. And after scaring myself on the internet with diagnostics of his condition, I decided to bring my RES to the Links Road Animal clinic (luckily my tur... Read More
I took my turtle to see Dr. Evan Mavromatis today. And after scaring myself on the internet with diagnostics of his condition, I decided to bring my RES to the Links Road Animal clinic (luckily my turtle will be fine). We have been patients at this clinic for a while now, and they have always taken good care of my turtle. But what impressed me most today, is that Dr. Mavromatis really took the extra time to go through some best practices about how to give my turtle better care, and explain what was wrong with my RES. He is extremely knowledgeable on reptiles and I really was impressed by how he genuinely cared about my turtle! My turtle has seen other vets before (at Links and another place they referred me to while they were closed for the holidays), and I feel that Dr.Mavromatis has given us the best attention and knowledge. I would Highly recommend him to anyone that has a reptile!! (posted post on Yelp!)Read Less
Cina S.
31 Oct 2016
REPORT
I took my turtle to see Dr. Evan Mavromatis today. And after scaring myself on the internet with diagnostics of his condition, I decided to bring my RES to the Links Road Animal clinic (luckily my tur... Read More
I took my turtle to see Dr. Evan Mavromatis today. And after scaring myself on the internet with diagnostics of his condition, I decided to bring my RES to the Links Road Animal clinic (luckily my turtle will be fine). We have been patients at this clinic for a while now, and they have always taken good care of my turtle.  But what impressed me most today, is that Dr. Mavromatis really took the extra time to go through some best practices about how to give my turtle better care, and explain what was wrong with my RES.  He is extremely knowledgeable on reptiles and I really was impressed by how he genuinely cared about my turtle! My turtle has seen other vets before (at Links and another place they referred me to while they were closed on holidays), and I feel that Dr.Mavromatis has given us the best attention and knowledge. I would Highly recommend him to anyone that has a reptile!! Read Less
Leslie M. Bliman-Kuretzky
21 Oct 2016
REPORT
Been going to the Links Road off and on since 1989!!! Always very happy with Dr Rick. Today I brought my dear little Hand raised Budgie, Georgie, as he was not acting himself. Dr Rick was very gent... Read More
Been going to the Links Road off and on since 1989!!! Always very happy with Dr Rick. Today I brought my dear little Hand raised Budgie, Georgie, as he was not acting himself. Dr Rick was very gentle with Georgie and advised me of the different ways we can go about taking care of him. I really appreciate the time that was taken in to looking after my little bird and really appreciate the care and compassion that was given towards Georgie and myself. Thank you Dr Rick.Read Less
Fatma Guler
17 Sep 2016
REPORT
After doing a quick search online I was able to find this place for my budgies. I was a emergency situation and they did a great job caring for my bird Snowy. I would highly recommend Links to anyone ... Read More
After doing a quick search online I was able to find this place for my budgies. I was a emergency situation and they did a great job caring for my bird Snowy. I would highly recommend Links to anyone that has parrots or other pets! I took three of my birds after a few month for a general checkup. Snowy, Kiwi and Limon are all healthy and doing fantastic. Thank you for taking care of my little birdies :) Read Less
S K.
5 Sep 2016
REPORT
Great place! Helped my senior hamster!
Alicia Sotirakos
6 Aug 2016
REPORT
I highly do not recommend that you leave your pets at this facility for boarding. They were my bunny's main vet office, and I left her there for a week while I went on vacation with my family. I had l... Read More
I highly do not recommend that you leave your pets at this facility for boarding. They were my bunny's main vet office, and I left her there for a week while I went on vacation with my family. I had left her with family members in the past and she's been ok, but I thought they would be able to provide her with much better care. I was wrong. I brought her home and noticed that they returned her to me with black paws when her paws were white when I had left her there. Then day by day I noticed her health declining. She stopped eating, drinking, producing bowel movements, grinding her teeth, stopped grooming herself, basically she did a 180 on me. Throughout the week I had been bringing her to other vet offices to try and figure out what was wrong, and unfortunately she passed away. I brought my 3 year old very healthy bunny there to be provided with exceptional care, but instead was given horrible care which resulted in the death of my bunny. Read Less
James C.
17 Jun 2016
REPORT
Dr. Axelson and Dr. Nur are very skilled and warm hearted veterinarians. They examined my two red-eared slider turtles and handled them with care. They are knowledgeable in reptile care and provided a... Read More
Dr. Axelson and Dr. Nur are very skilled and warm hearted veterinarians. They examined my two red-eared slider turtles and handled them with care. They are knowledgeable in reptile care and provided a good amount of helpful information along with their health services. They seem generally concerned for pet health and safety, and I cannot imagine some of the negative things that reviewers have said. Dr. Axelson also gave me a follow up phone call personally, just to report on bacterial culture testing and to check up on my turtles, which was beyond my expectations, thanks!While I was there I've seen them work with two vets in training, which is always good to see they are helping the younger generation learn the ropes. The receptionists were also very nice and helpful. I receive appointment reminder phone calls and voicemails, which helps. Also, when some patients called-in late due to traffic problems, the receptionist (Sorry, didn't get her name) called me to warn me of those traffic problems so that I may avoid them. How nice!From a Yelp Elite reviewer, I recommend this vet clinic for all small and exotic pets. They seem to have a lot of focus on birds, reptiles and small mammals. Not so much your conventional cat and dog I don't think. Read Less
Nadia Castro-Calderon
12 Jun 2016
REPORT
I started coming to Links a year ago once I got my canary and they have been amazing to my bird Pepita. More recently there was an accident and Pepita needed to have surgery to have 3 fingers amputate... Read More
I started coming to Links a year ago once I got my canary and they have been amazing to my bird Pepita. More recently there was an accident and Pepita needed to have surgery to have 3 fingers amputated. I was so scared and nervous for her but everyone at Links was so friendly and knowledgable and they made sure Pepita would be okay. I would highly recommend Links to anyone who is looking for a vet clinic for their pets especially birds. Pepita has fully recovered and is back to normal and we are so happy and grateful to you all. Thank you for taking care of my little birdy Pepita.Read Less
Kaden S.
26 Feb 2016
REPORT
Buyer Beware. I found their way of charging unreasonable...although these Vets may have the skills.   However, if you reference ornithology studies and/or have medical training, you will notice that t... Read More
Buyer Beware. I found their way of charging unreasonable...although these Vets may have the skills.   However, if you reference ornithology studies and/or have medical training, you will notice that these Vets' knowledge is limited and on occasion inaccurate.   I see NO valid reason why their fees should be higher than a Vet who specializes in dogs and cats.  When the Vet recommended we admit our pet for observation, the boarding fee which they refer to as "doctor/nursing care" (cage, providing food, glancing at my pet, misc) is about $100 per day but on top of that they charge individually for med injections, feeding, fluid injections, etc which includes materials and labor.  So, for example, each time they gave my pet one injection, it cost about $30, whereas an outpatient prescription supply for two weeks would cost me about $20. When they ask if you wish additional treatments, they do not ever voluntarily mention that there will be a cost... be sure to ask, "IS there an extra cost for that?"There seems to be a tremendous markup for inpatient treatments.  When our pets are inpatients, because needing treatments are the fine line between the pet living or dying, we are in fact held ransom for the high costs.  When the Vet prescribed a prepackaged product, just because the Vet tacked on a prescription label, the item cost over $20 for a measly few-ounces;  later discovered I could buy this through an internet retailer for far less.  They didn't disclose it was not a vet-exclusive product.  Feels as if I have been "highway robbed". Each time my pet was ill, the Vet would require we do the Wellness Testing, which costs over $200, that there does not seem any point in having the Wellness Testing (blood analysis) done as they recommend annually.  Be certain to ask for the advance prep instruction for the Wellness Testing, otherwise some test results will be inaccurate (The reception does not usually volunteer that information.)...ultimately they may charge you again to redo the test.   For a one-day hospital admission involving standard treatments, one could expect to pay at least $550-600 which includes complete bloodwork.  The additional initial exam by the Vet is about $100. I don't think it worth it to pay this amount for the less experienced Vet.  I think the fees for a  less experienced Vet should be 30% less.  During the inpatient stay, there was no one to monitor my pet throughout the night;  in hindsight I would prefer they offered Day Treatment programs. Even during the day, it didn't seem that they closely monitored him.  It is annoying that whenever they discharge my pet, there are no aftercare instructions given as to what to be vigilant of in regards to my pet's recovery and special medication instructions/ effects.  I  think it more cost-effective to complete a vet tech  program, which in the long run would benefit the owner as their pet ages and needs specialized care.  I am terribly disappointed  my pet was not kept clean while in hospital, and  I also do not notice these Vets/staff washing their hands before handling my pet.  Each time I boarded my pet there, they would put him back into my travel carrier without changing the dirtied paper. I'm not happy with their hygiene practices!Imo, this Clinic is not concerned if they  overcharge you.. I suggest one question everything in advance and pay close attention to the invoice.. before paying be certain your pet "did" receive the services. Sometimes vet students handle our pets without our permission, but the fees are not lowered. I don't like my pet being used for teaching! It is Exploitation. Most pet owners such as myself want our pets to have access to healthcare and  budget for it, but the problem IS that the cost of services is high.  They are dogmatic in advising me to switch my pet to a pellet diet, but negate to mention the option of giving  a whole foods diet with the proper balance of macronutrients supplemented with vitamins and minerals, it's time consuming but more pet enjoyable...whereas pellets are like fortified processed foods convenient, BUT increases their sales.It's insulting that each time I visit their clinic I spend a substantial amount, if not more, that whenever a hospital admission is required they always doubly check my payment info even tho I have been there recently. Lastly, I found these Vets difficult because of their seemingly overbearing, coercive, patronizing attitude. They gave  treatments to my pet without prior discussion with me, explaining the risks, and getting my consent. I will NEVER leave my pet alone with them again.  They are supposed to get specific "informed" consent before doing anything to our pets. Best to stay with your pet at all times, and if the Vet does anything that makes you uneasy, be sure to speak up for your pet.  If the Vet tries to coerce or argue with you...best to LEAVE...and verify what they say.. Read Less
Holly K.
3 Dec 2015
REPORT
I've brought my gecko here twice now, the first time because she had a bad shed and was lethargic and not opening her eyes. It turned out to be a very bad infection and Dr Axelson was wonderful in hel... Read More
I've brought my gecko here twice now, the first time because she had a bad shed and was lethargic and not opening her eyes. It turned out to be a very bad infection and Dr Axelson was wonderful in helping to diagnose and determine the best treatment for it. He was very kind, knowledgeable and great with my pet. He was very honest with me as to the prognosis but encouraged me to try some antibiotics. I administered them for two weeks as recommended and my gecko has improved quite a lot since. On a follow up visit a couple of weeks later he was very pleased at her progress and gave us a few other suggestions as well as a food substitute to try. I'm so happy to have found Links Rd and Dr. Axelson. Good reptile vets are very hard to find! Read Less
Sam J.
1 Nov 2015
REPORT
Recently I brought in my elderly leopard gecko after she stopped eating.  The vet examined her and found a lump.  He gave us some suggestions for what we could try at home and what the more invasive s... Read More
Recently I brought in my elderly leopard gecko after she stopped eating.  The vet examined her and found a lump.  He gave us some suggestions for what we could try at home and what the more invasive steps were.  Never felt pressured or rushed into anything.  When we decided to euthanize our gecko.  The vet was very respectful and sympathetic. When we picked her remains up the next day we noticed the arranged her beautifully in the box and they even put dried flower petals around her.  I was very impressed with their care and attention to detail. Read Less
Ming-Ming L.
4 Sep 2015
REPORT
I have mixed feelings about Links Rd. For one, out of the options so far, they are the best bird vet I've seen in the GTA (they rank much higher than Animal Hospital of High Park, imo) Anyways I went ... Read More
I have mixed feelings about Links Rd. For one, out of the options so far, they are the best bird vet I've seen in the GTA (they rank much higher than Animal Hospital of High Park, imo) Anyways I went to visit them because my Black Headed Caique (parrot) was favouring his leg and we weren't sure why. We saw Dr. Yee, she's very nice but was a bit scared of my bird, who can bite. I had to grab him for her a few times, but I'm used to being bitten and restraint. Nothing that evident went on, he actually was grabbing her fingers quite firmly since he was stressed and pretty much made us liars. It seemed like he must've just landed funny and they gave him some metacam. So I was pretty pleased. I was a bit annoyed I was charged a 'new patient fee' just because I was a new client and they had to take the extra time to type in my information? Lame.I then had to visit them a week later with my other bird, my Quaker parakeet because she had suddenly broken her leg. I honestly had NO idea how it happened. One minute she was fine, the next she limping towards me with her leg hanging weird. I was able to book in an emergency appointment thankfully (although that came with an extra fee also, which I guess is typical?) but they didn't seem to be that busy because the waiting room was empty. I saw Dr. Mavromatis and he was okay. I did see that he felt VERY suspicious that i had two birds come in for leg injuries in such a short period of time, and I felt like he was interrogating me that it came from neglect or abuse, which I felt very put off by. But we went through our options, did x-rays and decided to splint her leg without doing the $3000 pin surgery. He said it would be better because than her leg would be straight, but she flies mostly, so it wouldn't restrict her movement if it healed a bit crooked. He also sent me a copy of the rads, which I wanted for my records, and because I also work as a vet assistant at another hospital (that doesn't see exotics)What bothered me is that he didn't prescribe any pain medications for her clearly broken leg - like snapped in half broken. But my Caique got pain meds for a limp. I ended up calling the next day saying she is in a lot of pain, and they gave me a dose so i could use my other bird's metacam for her. There was no cone, no instructions to keep her in a hospital cage or restricted flying/exercise. Nothing.Then she was irritated by the cast and decided to chew her toe off. I made her a cone and brought her back to Links to get her toe checked up. They said it doesn't seem like a big deal it happens. They cleaned it up and gave her back to me (Free of charge, yay!) buuuuuttt... also didn't give her pain meds or antibiotics for her bloody toe. Also no instructions about keeping a cone on her, or if I should keep the toe clean (i cleaned it daily with chlorhexidene, until it healed, by the way.) Didn't question it. Did a recheck with rads, no big deal, that was expected. Wanted to keep the cast on longer, even though technically it was healed. That's fine.They never booked a third check up and I guess expected me too. I was keeping track, but I was hoping they would call me to remind me to book it, since I was super busy. Nothing. I ended up just taking the cast off myself (since I work as a vet assistant) and didn't want to pay for a third set of rads to confirm that my bird's leg is still healed and still crooked. I think what bothered me the most was the lack of customer care. I never got a call the day after my bird had her initial visit to see if she is comfortable, if the cast was bothering her, etc., never got one remind me to book rechecks, and never got one saying "uhh come so we can remove the cast". For all they know, she could still be wearing her cast lol! I understand that they are busy, but the clinic I work at we always call our patients to make sure they are doing well, are comfortable, and that the owners rebook their rechecks (they can always decline, of course, but at least we tried to keep them on schedule). I just felt like as soon as I left the door, I was not a valued customer.But I will continue taking my birds to them, as they know what they are doing at least. Although the lack of pain medication and antibiotics put me off. Of course she did fine without them, but if she didn't? that would suck. Read Less
Bee K.
29 Jul 2015
REPORT
I came here to get my bunny neutered earlier this week, and couldn't be more pleased with the quality of service I received. The front desk staff were excellent on the phone and answered all of my (ma... Read More
I came here to get my bunny neutered earlier this week, and couldn't be more pleased with the quality of service I received. The front desk staff were excellent on the phone and answered all of my (many) questions while I booked the appointment. On the day of, Dr. Mavromatis spent a solid half hour answering my questions about bunny care and showing me how to pick up and hold my bunny. While several "add-ons" were offered (blood work, etc), I didn't feel pressured to make "additional purchases". The clinic called me as soon as my bunny was out of surgery, and again in the morning to let me know how he was doing. When I came to pick him up the next day, the vet tech was so helpful in coaching me through how to give my bunny his medicine over the next several days. There is a free follow up ten days after the operation to check the site and remove stitches. In all, I'm so glad I chose The Links for this procedure.TL;DR: If you're looking to get your bunny neutered, you can feel confident and safe bringing them here! Highly recommend. Excellent quality of service, and the people who work here genuine seem to love the animals they care for. Read Less
Winnie C.
4 Jun 2015
REPORT
I had a two week trip I had to make and it was really hard trying to find a place that actually had experience with rabbits. My pets got a thorough checkup and grooming and when I came back to pick th... Read More
I had a two week trip I had to make and it was really hard trying to find a place that actually had experience with rabbits. My pets got a thorough checkup and grooming and when I came back to pick them up I was so happy to see the two of them just chilling without a care in the world. I really appreciated their services. Read Less
Starr N.
12 Jun 2014
REPORT
Links is amazing for exotic pets the only place I trust in the GTA. They are somewhat pricey but the Vets are defiantly worth it, kind, compassionate and know their stuff. This is the only place I wil... Read More
Links is amazing for exotic pets the only place I trust in the GTA. They are somewhat pricey but the Vets are defiantly worth it, kind, compassionate and know their stuff. This is the only place I will take my reptiles. Read Less
Key lime T.
4 Feb 2013
REPORT
My skinny pig (hairless guinea pig) had great care at the Links Rd. Animal & Bird Clinic.  They were the only clinic in the city that was willing to see this "exotic" breed, and I found them to be ver... Read More
My skinny pig (hairless guinea pig) had great care at the Links Rd. Animal & Bird Clinic.  They were the only clinic in the city that was willing to see this "exotic" breed, and I found them to be very knowledgeable about their care and traits.  We saw Dr. Mavromatis, and he obviously has a passion for animals.  He was patient, informative, and honest.  He did not push for anything expensive or unnecessary; in fact, he gave my senior, in-distress animal a thorough appointment on short notice, and I was only charged the recall fee (as we had been there recently). A different vet at this clinic also gave great care to my skinny pig four years ago when he was battling a skin infection and he recovered beautifully. I believe that my skinny pig had the best veterinary care here, which no doubt contributed to him living a long and happy life; I would definitely recommend this clinic to other pet parents. Read Less
Dixie Q.
31 Dec 2012
REPORT
This is one of the 2 Toronto area specialized avian veterinarians. Yes, a bird vet. Oh boy.  Consequently, taking care of my feathery friend can be a bit expensive. But the vet, Dr. Axelson, has a lov... Read More
This is one of the 2 Toronto area specialized avian veterinarians. Yes, a bird vet. Oh boy.  Consequently, taking care of my feathery friend can be a bit expensive. But the vet, Dr. Axelson, has a lovely disposition and is very gentle with my conure. Plus, they have in-house boarding which has proved very useful. In order to use the boarding, the bird needs to get tested! Can't really complain! Read Less
Steph A.
15 Nov 2012
REPORT
Dr. Mavromatis is a fantastic and skilled veterinarian. After moving to Toronto I was seeking a vet with experience in chinchilla tooth problems and that led me to the Links Clinic. My little buddy is... Read More
Dr. Mavromatis is a fantastic and skilled veterinarian. After moving to Toronto I was seeking a vet with experience in chinchilla tooth problems and that led me to the Links Clinic. My little buddy is between 7-8 years old and has root elongation. Dr. Mavromatis explained all of our options for the little guy and I chose to have his teeth removed as the only permanent solution to the problem (vs. long term pain management that would eventually lead to kidney failure over the next year or so). After an initial hitch wherein I was not informed that my pet needed to come off his pain killers 4 days prior to surgery, resulting in a week of pain for the little guy followed by a smooth surgery removing all of the teeth on one side of his mouth, my little buddy is doing great. He will eventually have to go in to have the teeth on the other side of his mouth removed but for now he is gaining weight and regaining his strength. Throughout the procedure Dr. Mavromatis has been phenomenal about explaining the causes of my chin's teeth problems, what paths were available for treatment, and answering all of my questions calmly and informatively. I would highly recommend him as a vet to anyone with chinchillas as that level of knowledge and experience is hard to find! Most vets without experience in exotics and chinchilla tooth problems see root elongation as a death sentence for chinchillas, Dr. Mavromatis on the other hand has given my little guy a really shot at a long, healthy, pain free life. The technicians are also fantastic and treated my little buddy like the superstar he is ;) Read Less
Giuliana R.
5 Oct 2012
REPORT
I brought my budgie to The Links Rd. Animal & Bird Clinic today for a check up and to have a vet take a look at an injury on his toe. The customer service from both the staff at the front desk and the... Read More
I brought my budgie to The Links Rd. Animal & Bird Clinic today for a check up and to have a vet take a look at an injury on his toe. The customer service from both the staff at the front desk and the vet were exceptional! Everyone was very knowledgeable and helpful, going out of their way to answer my questions and ease my concerns. Dr. Rick Axelson is clearly very skilled at handling and caring for birds. I highly recommend this clinic to anyone seeking care for their exotic pet! Read Less
Jill C.
15 Feb 2012
REPORT
I have not personally dealt with bringing a animal to The Links Road Animal and Bird Clinic, but I do stop by often to pick up some diabetic cat food, which oddly enough they do not have anybody who s... Read More
I have not personally dealt with bringing a animal to The Links Road Animal and Bird Clinic, but I do stop by often to pick up some diabetic cat food, which oddly enough they do not have anybody who specializes in cats and they recommend going to the Cat Hospital.My cat is diabetic so he needs food that normal pet supply shops do not carry, which if you ask me is a pain in the ass because only veterinaries are allowed to carry these specialty foods... Which means they are going to rip you off!However after calling around to check the prices on Purina DM (Diabetic Management) Links Road seemed to be much lower then most places so this is where I pick up my cat food!Who knew I would end up buying from a Bird and small animal Clinic, especially when they do not accept cats here.I just hope they continue to order the food in because it is a great price! Read Less
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