31 Reviews

Burloak Animal Hospital

Oakville, Ontario
General Info
Animal enthusiasts searching for local veterinary care recognize Burloak Animal Hospital as a well-established entity in Oakville's central area. The clinic’s position within Ontario enables pet owners from surrounding areas to reach dependable veterinary services. Depending on the specific situation, services might encompass routine checkups alongside pet vaccinations and early disease screenings with diagnostic consultations. Through the establishment of a serene and organized environment Burloak Animal Hospital works to reduce stress levels for both pets and their owners. Throughout Oakville the veterinary team manages an extensive range of medical requirements which includes skin and coat concerns dental issues and mobility problems. The clinic demonstrates proficiency in handling urgent health issues such as infections and digestive alterations despite its focus on wellness visits and preventive plans. Burloak Animal Hospital serves as a critical resource for many Ontario families facing challenging diagnoses while caring for elderly pets with chronic conditions. Visitors frequently discuss the clinic’s communication approach which stands out as clear yet kind and easily comprehensible. Pet owners experience increased confidence when making choices for their animals. An array of clients maintain their patronage across numerous years because they recognize consistent service delivery and trust-building as cumulative processes. The veterinary staff's expertise in both routine and intricate medical topics enables them to effectively direct long-term animal care. Burloak Animal Hospital experiences ongoing expansion due to increasing numbers of pet owners relocating to Oakville or seeking nearby veterinary services. Through its engagement with the local pet community, the clinic establishes a supportive network that promotes responsible pet ownership alongside diligent animal care. An established practice in Ontario continues to serve as a dependable option for individuals seeking both routine and responsive veterinary care. The presence of Burloak Animal Hospital in Oakville and its surrounding Ontario regions tends to be a valued asset among local residents. New pet owners seeking advice and longtime clients managing special conditions both require clear compassionate consistent veterinary service at all times. This practice serves as a foundational pillar supporting its essential community function.
Reviews
Joe
20 Aug 2021
REPORT
Unprofessional manager. If you are reading this due to the job posting. She gave me the run around and made up a whole story about needing references the day before I was schedules to start. Said it w... Read More
Unprofessional manager. If you are reading this due to the job posting. She gave me the run around and made up a whole story about needing references the day before I was schedules to start. Said it was due to the AHAA accreditation. So I scrambled to contact some of my references, and was unable to hear back from some as it was late at night. It is completely unprofessional. I am not sure why I was offered a job, then given a fake story on why they didn't want me after. I am very glad I hadn't told my other offers yet that I had another job. But oh well. I would nit want to work for such a rude, shady person. Also really glad I got to see their true colours before bringing my dog here as I moved to the area and looking for a new vet. Oh well. Read Less
Wendy Thiessen
9 Aug 2018
REPORT
We first started going to this clinic when our last dog needed to be put down last year. When we got a new puppy it was a natural choice to return because they were AMAZING helping us say goodbye to o... Read More
We first started going to this clinic when our last dog needed to be put down last year. When we got a new puppy it was a natural choice to return because they were AMAZING helping us say goodbye to our 14 year old fur baby. The vet techs, vets and front desk staff are all fantastic. They are always friendly and knowledgable. We are especially thankful for Kandis and her "Clicker Buddies" dog training. I never knew training a dog could be so rewarding as a pet owner and how enjoyable it is for our dog as well. She is patient, extremely knowledgable and a pleasure to work with. Seeing all the ribbons and awards she has won with her dogs was intimidating at first when I brought our little Frenchie, who peed on the floor all the time, but Kandis was professional and very approachable. I would not hesitate to recommend both Burloak Animal Hospital and their 'in-house trainer' Kandis. Read Less
Review Image
Yolanda Sakas
8 Jul 2018
REPORT
Great place . Wonderful staff and a fantastic doctor. Garcia. Such nice people..
Ken Thompson
19 May 2018
REPORT
Been going with my dogs for years, knowledgeable , friendly ,caring staff,they see all kinds of pets there, highly recommended !
Carlo Pannella
9 May 2018
REPORT
Have been going here for 12+ years. Great service. Fast and friendly staff. A little on the expensive side.
Furheen Ahmed
1 May 2018
REPORT
Really nice place, the staff are really nice and friendly and they handled my rabbit with a lot of care. It’s a little pricey but a great vet.
Madison Johnson
31 Mar 2018
REPORT
I took my skinny pig, Mortimer, here after I noticed his eye wasn't doing so well. The staff were insanely friendly and helpful! It was a little expensive, but of course vet care anywhere will be expe... Read More
I took my skinny pig, Mortimer, here after I noticed his eye wasn't doing so well. The staff were insanely friendly and helpful! It was a little expensive, but of course vet care anywhere will be expensive. Morty is doing much better now thanks to everyone here! Read Less
Nadine Lichty
5 Feb 2018
REPORT
We had a previous bad experience with a pocket pet vet elsewhere so we were nervous. We brought our dwarf hamster here and everyone was wonderful handling her and keeping her stress down. Highly recom... Read More
We had a previous bad experience with a pocket pet vet elsewhere so we were nervous. We brought our dwarf hamster here and everyone was wonderful handling her and keeping her stress down. Highly recommend for small pets. ❤️ Read Less
Mike Baric
3 Feb 2018
REPORT
The very best care for your sick pet. We'd drive all the way there from Toronto because pets are family and they deserve the best.
Grayson Edwards
6 Jan 2018
REPORT
Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans ... Read More
Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans but she didn't really describe what the illness would entail, and I was mislead thinking that the illness would was the same as human chlamydia. When it was time to pay the bill, the testing came to $152 +tax on top of the $100 +tax checkup fee. I was notified the next day that my bird didn't have it. Of course, I want my bird to remain healthy but a little background knowledge on such an expense would very much be appreciated. I feel like I was scammed. Read Less
Daen Edwards
6 Jan 2018
REPORT
Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans ... Read More
Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans but she didn't really describe what the illness would entail, and I was mislead thinking that the illness would was the same as human chlamydia. When it was time to pay the bill, the testing came to $152 +tax on top of the $100 +tax checkup fee. I was notified the next day that my bird didn't have it. Of course, I want my bird to remain healthy but a little background knowledge on such an expense would very much be appreciated. I feel like I was scammed. Read Less
Valerie St-Louis
29 Nov 2017
REPORT
I brought my veiled chameleon to Dr. McKinnon. She was amazing and genuinely concerned, and accommodating - even offered to keep him over night at no cost. Recommend her 100%!
Julia Spencer
27 Mar 2017
REPORT
I always know I can trust the team at Burloak to take care of my dog in a way that is professional, comforting and with kindness. Thank you so much!
Stewart Attlesey
21 Mar 2017
REPORT
Caring and very knowledgeable staff. I wouldn't hesitate recommending them to any pet owner. In addition they work with exotic pets.
Hsiang-Fu Jan
5 Mar 2017
REPORT
Friendly and knowledgeable staff. They also offer puppy training classes!
Dan Bechan
25 Feb 2017
REPORT
Saved my babies on multiple occasions and staff are so friendly
suzanne mccabe
9 Feb 2017
REPORT
Burloak Animal Hospital is the very best veterinary clinic I have ever been too. They are helping my puppy "Poppy" as she gets treatment for epilepsy, and the support we have received has been outstan... Read More
Burloak Animal Hospital is the very best veterinary clinic I have ever been too. They are helping my puppy "Poppy" as she gets treatment for epilepsy, and the support we have received has been outstanding. Every single person we have met who works at Burloak has been kind, caring, intelligent and totally supportive. We wouldn't take our little puppy anywhere else. Read Less
Bold Orange
4 Feb 2017
REPORT
As a bird owner, I wasn't sure I could find a vet who'd a) see a bird at all and b) give my feathery friend the care she needed. I am happy to say that I found this place! Mine was an emergency situa... Read More
As a bird owner, I wasn't sure I could find a vet who'd a) see a bird at all and b) give my feathery friend the care she needed. I am happy to say that I found this place! Mine was an emergency situation, during their regular business hours, and although I wasn't a current customer and I didn't have an appointment, they still told me to come in. The receptionist took my concerns, told me the best way to transport my pet in the chilly weather, and upon arrival I was taken right into a room. They took the bird away immediately to put her in an oxygen tank, just in case, and brought her back in after ten minutes so she could be examined. The vet was careful and gentle with the bird, and very patient with my questions and very thorough. They did a stain test while I waited, and medication was given to me, along with detailed instructions on how to administer it. After going home, I received two follow up calls to check on the status of my pet. I would recommend this clinic to anyone for their attention to detail, thoughfulness, and genuine affection for animals.Read Less
Amy Lee Power
3 Feb 2017
REPORT
Over the course of a few visits, we met quite a few staff members at the Hospital. Each and every one of them went above and beyond to make us comfortable and with each visit proved more and more that... Read More
Over the course of a few visits, we met quite a few staff members at the Hospital. Each and every one of them went above and beyond to make us comfortable and with each visit proved more and more that they truly understand the value of their work. The doctors, the receptionists - unfortunately, I didn't learn everyone's position during our visits - were outstanding. They were kind, considerate, and showed more compassion for us and our pet than the other businesses we've dealt with, including the Humane Society.Read Less
Julia Gulia
1 Feb 2017
REPORT
I wouldn't trust anyone else with the health of my pet. Though I have been to other clinics, the quality of care offered at Burloak is unparalleled. Thank you for always being there when Molly and I... Read More
I wouldn't trust anyone else with the health of my pet. Though I have been to other clinics, the quality of care offered at Burloak is unparalleled. Thank you for always being there when Molly and I need you. Read Less
Tessa Klettl-Keller
21 Jan 2017
REPORT
Dr. McKinnon has seen my cockatiel and my leopard gecko, and has been wonderful on all visits. It's delightful that she treats a little gecko with the same care and compassion that she does with the b... Read More
Dr. McKinnon has seen my cockatiel and my leopard gecko, and has been wonderful on all visits. It's delightful that she treats a little gecko with the same care and compassion that she does with the bird! The staff are phenomenal, and I have nothing but praise for the technicians and the administrative staff. Everyone cares so much for our little critters, and are gentle and sweet with them. I can see how it might be hard to love a lizard, but when our elderly gecko Sam had eye problems, the compassion and patience we felt from everyone here helped immeasurably in getting him back to chomping on crickets in no time. Now we're trying to negotiate a trans-continental move, and the clinic has gone above and beyond in helping us sort through the various logistics to ensure our beloved pets come with us. I can't recommend Burloak enough, especially if you have exotic pets!Read Less
Tricia Burton
16 Jan 2017
REPORT
We have been clients for many years. We have always found the staff to be very compassionate with our animals. We recently had to euthanize our very senior dog. Dr. Garcia was so gentle and graciou... Read More
We have been clients for many years. We have always found the staff to be very compassionate with our animals. We recently had to euthanize our very senior dog. Dr. Garcia was so gentle and gracious with Brandy and with our family. We never for one moment felt rushed. Dr. Garcia explained everything to us and said when you are ready, take your time. We received a beautifully hand written and compassionate expression of sympathy card. In a world when technology prevails, it is small gestures like this that means so much. We have two cats that still visit Dr. Garcia and the staff. We love the new cat room - keep up the great work. The Burton Family. Read Less
Jessica Mary-Ann Jodoin
28 Oct 2016
REPORT
The vets are great! The staff is very friendly and compassionate. The worked really nicely with me being a worried pet owner... They always keep you super informed and make sure you leave without any... Read More
The vets are great! The staff is very friendly and compassionate. The worked really nicely with me being a worried pet owner... They always keep you super informed and make sure you leave without any questions! Read Less
Christine Wainwright
5 Oct 2016
REPORT
Best vet I have brought my babes to! Friendly, kind and caring! So happy to have found them!
Stephanie Watkins
9 Sep 2016
REPORT
Great staff! After bad advice and a terrible staff and service at another local vet, we switched our cat to here, and we couldn't be happier! They treat my boy well!
Joshua Lambert
28 Jul 2016
REPORT
I took my parrot to the clinic today, and all the staff were great! You can really tell they care about the animals/patients. Thanks!
Marilyn Mugridge
2 Jul 2016
REPORT
I moved to Bronte about 10 years ago, found Burloak Animal Hospital and have never looked back! The staff there, one and all, are amazing. They are smiling and pleasant, kind and compassionate, helpfu... Read More
I moved to Bronte about 10 years ago, found Burloak Animal Hospital and have never looked back! The staff there, one and all, are amazing. They are smiling and pleasant, kind and compassionate, helpful and informative, and every Dr. that has attended to my pets has been truly wonderful! I give a big shout out for Dr. McKinnon for saving my little budgie's life when I was sure he was going to die. I recommend this Hospital to every pet owner I know or meet, it is the BEST place to be for both you and your pet! Read Less
Hayley Tetley
29 Jun 2016
REPORT
My dog, Chopper went here for all 12 years of her wonderful life. I'd like to thank the staff here for all the love and care you gave for her over the years, and the compassion you showed for my famil... Read More
My dog, Chopper went here for all 12 years of her wonderful life. I'd like to thank the staff here for all the love and care you gave for her over the years, and the compassion you showed for my family when it was Chopper's time to cross the rainbow bridge.Read Less
Nancy Sandeman
19 May 2016
REPORT
The vets at burloak are amazing! From the compassion shown when I had to put my sweet leopard gecko to sleep, to helping my tegu friend oreo with his prolapse, and checking out my other 16yr old leo. ... Read More
The vets at burloak are amazing! From the compassion shown when I had to put my sweet leopard gecko to sleep, to helping my tegu friend oreo with his prolapse, and checking out my other 16yr old leo. The care and compassion, and overall customer service for my scaley friends was amazing, and I will continue to trust thier amazing staff with my friends! I always recommend them to other reptile parents!Read Less
BurloakAnimal Hospital
3 May 2016
REPORT
We are posting this on behalf on one of our clients: I brought Norman(long-haired red Persian male with catitude) to get a lion cut on Tuesday. I cant say enough about the professional, caring, wonde... Read More
We are posting this on behalf on one of our clients: I brought Norman(long-haired red Persian male with catitude) to get a lion cut on Tuesday. I cant say enough about the professional, caring, wonderful women I met. I was taken into the Cat Room which was super comfortable for owners and pets, very quiet, had a fish tank, subdued lighting and a stool for a cat to look out the window. Norman is usually very skiddish when entering a vet. Here he sat on my lap watching the fish and purring. No one rushed us through, I could tell everyone I met on that day, loves animals and when they handled him, it was exceptionally gentle. I have never been treated this well and have been to at least 10 different vets since owning animals. I would highly recommend anyone taking their animal to you. It was a relaxing, fun outing instead of the stress I encountered elsewhere. And I was pleasantly surprised about the cost. I was willing to pay more but the procedure was explained very well and in the end it cost less because Norman was more relaxed than usual. And the follow-up call the next day was unexpected as well. Read Less
Paul Shemilt
6 Feb 2016
REPORT
We have been coming to BAH for over 10 years and have very pleased with the service, professionalism and care shown by all the staff. I have gone to other vets over the past 30 years in other communi... Read More
We have been coming to BAH for over 10 years and have very pleased with the service, professionalism and care shown by all the staff. I have gone to other vets over the past 30 years in other communities but this has been my best experience. Usually, we see Dr. McKinnon who is very thorough and knowledgeable. She takes the time to answer my questions and provides excellent advise. Read Less
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+1 905-827-1171
3060 Lakeshore Rd W
Oakville Ontario L6L 1J2
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
08:00AM-17:00PM
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Burloak Animal Hospital

Oakville, Ontario
(31)
3060 Lakeshore Rd W
Oakville Ontario L6L 1J2
Animal enthusiasts searching for local veterinary care recognize Burloak Animal Hospital as a well-established entity in Oakville's central area. The clinic’s position within Ontario enables pet owners from surrounding areas to reach dependable veterinary services. Depending on the specific situation, services might encompass routine checkups alongside pet vaccinations and early disease screenings with diagnostic consultations. Through the establishment of a serene and organized environment Burloak Animal Hospital works to reduce stress levels for both pets and their owners. Throughout Oakville the veterinary team manages an extensive range of medical requirements which includes skin and coat concerns dental issues and mobility problems. The clinic demonstrates proficiency in handling urgent health issues such as infections and digestive alterations despite its focus on wellness visits and preventive plans. Burloak Animal Hospital serves as a critical resource for many Ontario families facing challenging diagnoses while caring for elderly pets with chronic conditions. Visitors frequently discuss the clinic’s communication approach which stands out as clear yet kind and easily comprehensible. Pet owners experience increased confidence when making choices for their animals. An array of clients maintain their patronage across numerous years because they recognize consistent service delivery and trust-building as cumulative processes. The veterinary staff's expertise in both routine and intricate medical topics enables them to effectively direct long-term animal care. Burloak Animal Hospital experiences ongoing expansion due to increasing numbers of pet owners relocating to Oakville or seeking nearby veterinary services. Through its engagement with the local pet community, the clinic establishes a supportive network that promotes responsible pet ownership alongside diligent animal care. An established practice in Ontario continues to serve as a dependable option for individuals seeking both routine and responsive veterinary care. The presence of Burloak Animal Hospital in Oakville and its surrounding Ontario regions tends to be a valued asset among local residents. New pet owners seeking advice and longtime clients managing special conditions both require clear compassionate consistent veterinary service at all times. This practice serves as a foundational pillar supporting its essential community function.
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
08:00AM-17:00PM
Joe
20 Aug 2021
REPORT
Unprofessional manager. If you are reading this due to the job posting. She gave me the run around and made up a whole story about needing references the day before I was schedules to start. Said it w... Read More
Unprofessional manager. If you are reading this due to the job posting. She gave me the run around and made up a whole story about needing references the day before I was schedules to start. Said it was due to the AHAA accreditation. So I scrambled to contact some of my references, and was unable to hear back from some as it was late at night. It is completely unprofessional. I am not sure why I was offered a job, then given a fake story on why they didn't want me after. I am very glad I hadn't told my other offers yet that I had another job. But oh well. I would nit want to work for such a rude, shady person. Also really glad I got to see their true colours before bringing my dog here as I moved to the area and looking for a new vet. Oh well. Read Less
Wendy Thiessen
9 Aug 2018
REPORT
We first started going to this clinic when our last dog needed to be put down last year. When we got a new puppy it was a natural choice to return because they were AMAZING helping us say goodbye to o... Read More
We first started going to this clinic when our last dog needed to be put down last year. When we got a new puppy it was a natural choice to return because they were AMAZING helping us say goodbye to our 14 year old fur baby. The vet techs, vets and front desk staff are all fantastic. They are always friendly and knowledgable. We are especially thankful for Kandis and her "Clicker Buddies" dog training. I never knew training a dog could be so rewarding as a pet owner and how enjoyable it is for our dog as well. She is patient, extremely knowledgable and a pleasure to work with. Seeing all the ribbons and awards she has won with her dogs was intimidating at first when I brought our little Frenchie, who peed on the floor all the time, but Kandis was professional and very approachable. I would not hesitate to recommend both Burloak Animal Hospital and their 'in-house trainer' Kandis. Read Less
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Yolanda Sakas
8 Jul 2018
REPORT
Great place . Wonderful staff and a fantastic doctor. Garcia. Such nice people..
Ken Thompson
19 May 2018
REPORT
Been going with my dogs for years, knowledgeable , friendly ,caring staff,they see all kinds of pets there, highly recommended !
Carlo Pannella
9 May 2018
REPORT
Have been going here for 12+ years. Great service. Fast and friendly staff. A little on the expensive side.
Furheen Ahmed
1 May 2018
REPORT
Really nice place, the staff are really nice and friendly and they handled my rabbit with a lot of care. It’s a little pricey but a great vet.
Madison Johnson
31 Mar 2018
REPORT
I took my skinny pig, Mortimer, here after I noticed his eye wasn't doing so well. The staff were insanely friendly and helpful! It was a little expensive, but of course vet care anywhere will be expe... Read More
I took my skinny pig, Mortimer, here after I noticed his eye wasn't doing so well. The staff were insanely friendly and helpful! It was a little expensive, but of course vet care anywhere will be expensive. Morty is doing much better now thanks to everyone here! Read Less
Nadine Lichty
5 Feb 2018
REPORT
We had a previous bad experience with a pocket pet vet elsewhere so we were nervous. We brought our dwarf hamster here and everyone was wonderful handling her and keeping her stress down. Highly recom... Read More
We had a previous bad experience with a pocket pet vet elsewhere so we were nervous. We brought our dwarf hamster here and everyone was wonderful handling her and keeping her stress down. Highly recommend for small pets. ❤️ Read Less
Mike Baric
3 Feb 2018
REPORT
The very best care for your sick pet. We'd drive all the way there from Toronto because pets are family and they deserve the best.
Grayson Edwards
6 Jan 2018
REPORT
Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans ... Read More
Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans but she didn't really describe what the illness would entail, and I was mislead thinking that the illness would was the same as human chlamydia. When it was time to pay the bill, the testing came to $152 +tax on top of the $100 +tax checkup fee. I was notified the next day that my bird didn't have it. Of course, I want my bird to remain healthy but a little background knowledge on such an expense would very much be appreciated. I feel like I was scammed. Read Less
Daen Edwards
6 Jan 2018
REPORT
Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans ... Read More
Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans but she didn't really describe what the illness would entail, and I was mislead thinking that the illness would was the same as human chlamydia. When it was time to pay the bill, the testing came to $152 +tax on top of the $100 +tax checkup fee. I was notified the next day that my bird didn't have it. Of course, I want my bird to remain healthy but a little background knowledge on such an expense would very much be appreciated. I feel like I was scammed. Read Less
Valerie St-Louis
29 Nov 2017
REPORT
I brought my veiled chameleon to Dr. McKinnon. She was amazing and genuinely concerned, and accommodating - even offered to keep him over night at no cost. Recommend her 100%!
Julia Spencer
27 Mar 2017
REPORT
I always know I can trust the team at Burloak to take care of my dog in a way that is professional, comforting and with kindness. Thank you so much!
Stewart Attlesey
21 Mar 2017
REPORT
Caring and very knowledgeable staff. I wouldn't hesitate recommending them to any pet owner. In addition they work with exotic pets.
Hsiang-Fu Jan
5 Mar 2017
REPORT
Friendly and knowledgeable staff. They also offer puppy training classes!
Dan Bechan
25 Feb 2017
REPORT
Saved my babies on multiple occasions and staff are so friendly
suzanne mccabe
9 Feb 2017
REPORT
Burloak Animal Hospital is the very best veterinary clinic I have ever been too. They are helping my puppy "Poppy" as she gets treatment for epilepsy, and the support we have received has been outstan... Read More
Burloak Animal Hospital is the very best veterinary clinic I have ever been too. They are helping my puppy "Poppy" as she gets treatment for epilepsy, and the support we have received has been outstanding. Every single person we have met who works at Burloak has been kind, caring, intelligent and totally supportive. We wouldn't take our little puppy anywhere else. Read Less
Bold Orange
4 Feb 2017
REPORT
As a bird owner, I wasn't sure I could find a vet who'd a) see a bird at all and b) give my feathery friend the care she needed. I am happy to say that I found this place! Mine was an emergency situa... Read More
As a bird owner, I wasn't sure I could find a vet who'd a) see a bird at all and b) give my feathery friend the care she needed. I am happy to say that I found this place! Mine was an emergency situation, during their regular business hours, and although I wasn't a current customer and I didn't have an appointment, they still told me to come in. The receptionist took my concerns, told me the best way to transport my pet in the chilly weather, and upon arrival I was taken right into a room. They took the bird away immediately to put her in an oxygen tank, just in case, and brought her back in after ten minutes so she could be examined. The vet was careful and gentle with the bird, and very patient with my questions and very thorough. They did a stain test while I waited, and medication was given to me, along with detailed instructions on how to administer it. After going home, I received two follow up calls to check on the status of my pet. I would recommend this clinic to anyone for their attention to detail, thoughfulness, and genuine affection for animals.Read Less
Amy Lee Power
3 Feb 2017
REPORT
Over the course of a few visits, we met quite a few staff members at the Hospital. Each and every one of them went above and beyond to make us comfortable and with each visit proved more and more that... Read More
Over the course of a few visits, we met quite a few staff members at the Hospital. Each and every one of them went above and beyond to make us comfortable and with each visit proved more and more that they truly understand the value of their work. The doctors, the receptionists - unfortunately, I didn't learn everyone's position during our visits - were outstanding. They were kind, considerate, and showed more compassion for us and our pet than the other businesses we've dealt with, including the Humane Society.Read Less
Julia Gulia
1 Feb 2017
REPORT
I wouldn't trust anyone else with the health of my pet. Though I have been to other clinics, the quality of care offered at Burloak is unparalleled. Thank you for always being there when Molly and I... Read More
I wouldn't trust anyone else with the health of my pet. Though I have been to other clinics, the quality of care offered at Burloak is unparalleled. Thank you for always being there when Molly and I need you. Read Less
Tessa Klettl-Keller
21 Jan 2017
REPORT
Dr. McKinnon has seen my cockatiel and my leopard gecko, and has been wonderful on all visits. It's delightful that she treats a little gecko with the same care and compassion that she does with the b... Read More
Dr. McKinnon has seen my cockatiel and my leopard gecko, and has been wonderful on all visits. It's delightful that she treats a little gecko with the same care and compassion that she does with the bird! The staff are phenomenal, and I have nothing but praise for the technicians and the administrative staff. Everyone cares so much for our little critters, and are gentle and sweet with them. I can see how it might be hard to love a lizard, but when our elderly gecko Sam had eye problems, the compassion and patience we felt from everyone here helped immeasurably in getting him back to chomping on crickets in no time. Now we're trying to negotiate a trans-continental move, and the clinic has gone above and beyond in helping us sort through the various logistics to ensure our beloved pets come with us. I can't recommend Burloak enough, especially if you have exotic pets!Read Less
Tricia Burton
16 Jan 2017
REPORT
We have been clients for many years. We have always found the staff to be very compassionate with our animals. We recently had to euthanize our very senior dog. Dr. Garcia was so gentle and graciou... Read More
We have been clients for many years. We have always found the staff to be very compassionate with our animals. We recently had to euthanize our very senior dog. Dr. Garcia was so gentle and gracious with Brandy and with our family. We never for one moment felt rushed. Dr. Garcia explained everything to us and said when you are ready, take your time. We received a beautifully hand written and compassionate expression of sympathy card. In a world when technology prevails, it is small gestures like this that means so much. We have two cats that still visit Dr. Garcia and the staff. We love the new cat room - keep up the great work. The Burton Family. Read Less
Jessica Mary-Ann Jodoin
28 Oct 2016
REPORT
The vets are great! The staff is very friendly and compassionate. The worked really nicely with me being a worried pet owner... They always keep you super informed and make sure you leave without any... Read More
The vets are great! The staff is very friendly and compassionate. The worked really nicely with me being a worried pet owner... They always keep you super informed and make sure you leave without any questions! Read Less
Christine Wainwright
5 Oct 2016
REPORT
Best vet I have brought my babes to! Friendly, kind and caring! So happy to have found them!
Stephanie Watkins
9 Sep 2016
REPORT
Great staff! After bad advice and a terrible staff and service at another local vet, we switched our cat to here, and we couldn't be happier! They treat my boy well!
Joshua Lambert
28 Jul 2016
REPORT
I took my parrot to the clinic today, and all the staff were great! You can really tell they care about the animals/patients. Thanks!
Marilyn Mugridge
2 Jul 2016
REPORT
I moved to Bronte about 10 years ago, found Burloak Animal Hospital and have never looked back! The staff there, one and all, are amazing. They are smiling and pleasant, kind and compassionate, helpfu... Read More
I moved to Bronte about 10 years ago, found Burloak Animal Hospital and have never looked back! The staff there, one and all, are amazing. They are smiling and pleasant, kind and compassionate, helpful and informative, and every Dr. that has attended to my pets has been truly wonderful! I give a big shout out for Dr. McKinnon for saving my little budgie's life when I was sure he was going to die. I recommend this Hospital to every pet owner I know or meet, it is the BEST place to be for both you and your pet! Read Less
Hayley Tetley
29 Jun 2016
REPORT
My dog, Chopper went here for all 12 years of her wonderful life. I'd like to thank the staff here for all the love and care you gave for her over the years, and the compassion you showed for my famil... Read More
My dog, Chopper went here for all 12 years of her wonderful life. I'd like to thank the staff here for all the love and care you gave for her over the years, and the compassion you showed for my family when it was Chopper's time to cross the rainbow bridge.Read Less
Nancy Sandeman
19 May 2016
REPORT
The vets at burloak are amazing! From the compassion shown when I had to put my sweet leopard gecko to sleep, to helping my tegu friend oreo with his prolapse, and checking out my other 16yr old leo. ... Read More
The vets at burloak are amazing! From the compassion shown when I had to put my sweet leopard gecko to sleep, to helping my tegu friend oreo with his prolapse, and checking out my other 16yr old leo. The care and compassion, and overall customer service for my scaley friends was amazing, and I will continue to trust thier amazing staff with my friends! I always recommend them to other reptile parents!Read Less
BurloakAnimal Hospital
3 May 2016
REPORT
We are posting this on behalf on one of our clients: I brought Norman(long-haired red Persian male with catitude) to get a lion cut on Tuesday. I cant say enough about the professional, caring, wonde... Read More
We are posting this on behalf on one of our clients: I brought Norman(long-haired red Persian male with catitude) to get a lion cut on Tuesday. I cant say enough about the professional, caring, wonderful women I met. I was taken into the Cat Room which was super comfortable for owners and pets, very quiet, had a fish tank, subdued lighting and a stool for a cat to look out the window. Norman is usually very skiddish when entering a vet. Here he sat on my lap watching the fish and purring. No one rushed us through, I could tell everyone I met on that day, loves animals and when they handled him, it was exceptionally gentle. I have never been treated this well and have been to at least 10 different vets since owning animals. I would highly recommend anyone taking their animal to you. It was a relaxing, fun outing instead of the stress I encountered elsewhere. And I was pleasantly surprised about the cost. I was willing to pay more but the procedure was explained very well and in the end it cost less because Norman was more relaxed than usual. And the follow-up call the next day was unexpected as well. Read Less
Paul Shemilt
6 Feb 2016
REPORT
We have been coming to BAH for over 10 years and have very pleased with the service, professionalism and care shown by all the staff. I have gone to other vets over the past 30 years in other communi... Read More
We have been coming to BAH for over 10 years and have very pleased with the service, professionalism and care shown by all the staff. I have gone to other vets over the past 30 years in other communities but this has been my best experience. Usually, we see Dr. McKinnon who is very thorough and knowledgeable. She takes the time to answer my questions and provides excellent advise. Read Less
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