I took my skinny pig, Mortimer, here after I noticed his eye wasn't doing so well. The staff were insanely friendly and helpful! It was a little expensive, but of course vet care anywhere will be expensive. Morty is doing much better now thanks to everyone here! Read Less

We had a previous bad experience with a pocket pet vet elsewhere so we were nervous. We brought our dwarf hamster here and everyone was wonderful handling her and keeping her stress down. Highly recommend for small pets. ❤️ Read Less

Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans but she didn't really describe what the illness would entail, and I was mislead thinking that the illness would was the same as human chlamydia. When it was time to pay the bill, the testing came to $152 +tax on top of the $100 +tax checkup fee. I was notified the next day that my bird didn't have it. Of course, I want my bird to remain healthy but a little background knowledge on such an expense would very much be appreciated. I feel like I was scammed. Read Less

Staff are very friendly. Brought my small parrot for a general checkup and was offered if I wanted to have chlamydia testing done on my bird. The vet had mentioned that birds can pass it on to humans but she didn't really describe what the illness would entail, and I was mislead thinking that the illness would was the same as human chlamydia. When it was time to pay the bill, the testing came to $152 +tax on top of the $100 +tax checkup fee. I was notified the next day that my bird didn't have it. Of course, I want my bird to remain healthy but a little background knowledge on such an expense would very much be appreciated. I feel like I was scammed. Read Less

Burloak Animal Hospital is the very best veterinary clinic I have ever been too. They are helping my puppy "Poppy" as she gets treatment for epilepsy, and the support we have received has been outstanding. Every single person we have met who works at Burloak has been kind, caring, intelligent and totally supportive. We wouldn't take our little puppy anywhere else. Read Less

As a bird owner, I wasn't sure I could find a vet who'd a) see a bird at all and b) give my feathery friend the care she needed. I am happy to say that I found this place! Mine was an emergency situation, during their regular business hours, and although I wasn't a current customer and I didn't have an appointment, they still told me to come in. The receptionist took my concerns, told me the best way to transport my pet in the chilly weather, and upon arrival I was taken right into a room. They took the bird away immediately to put her in an oxygen tank, just in case, and brought her back in after ten minutes so she could be examined. The vet was careful and gentle with the bird, and very patient with my questions and very thorough. They did a stain test while I waited, and medication was given to me, along with detailed instructions on how to administer it. After going home, I received two follow up calls to check on the status of my pet. I would recommend this clinic to anyone for their attention to detail, thoughfulness, and genuine affection for animals.Read Less

Over the course of a few visits, we met quite a few staff members at the Hospital. Each and every one of them went above and beyond to make us comfortable and with each visit proved more and more that they truly understand the value of their work. The doctors, the receptionists - unfortunately, I didn't learn everyone's position during our visits - were outstanding. They were kind, considerate, and showed more compassion for us and our pet than the other businesses we've dealt with, including the Humane Society.Read Less

I wouldn't trust anyone else with the health of my pet. Though I have been to other clinics, the quality of care offered at Burloak is unparalleled. Thank you for always being there when Molly and I need you. Read Less

Dr. McKinnon has seen my cockatiel and my leopard gecko, and has been wonderful on all visits. It's delightful that she treats a little gecko with the same care and compassion that she does with the bird! The staff are phenomenal, and I have nothing but praise for the technicians and the administrative staff. Everyone cares so much for our little critters, and are gentle and sweet with them. I can see how it might be hard to love a lizard, but when our elderly gecko Sam had eye problems, the compassion and patience we felt from everyone here helped immeasurably in getting him back to chomping on crickets in no time. Now we're trying to negotiate a trans-continental move, and the clinic has gone above and beyond in helping us sort through the various logistics to ensure our beloved pets come with us. I can't recommend Burloak enough, especially if you have exotic pets!Read Less

We have been clients for many years. We have always found the staff to be very compassionate with our animals. We recently had to euthanize our very senior dog. Dr. Garcia was so gentle and gracious with Brandy and with our family. We never for one moment felt rushed. Dr. Garcia explained everything to us and said when you are ready, take your time. We received a beautifully hand written and compassionate expression of sympathy card. In a world when technology prevails, it is small gestures like this that means so much. We have two cats that still visit Dr. Garcia and the staff. We love the new cat room - keep up the great work. The Burton Family. Read Less

The vets are great! The staff is very friendly and compassionate. The worked really nicely with me being a worried pet owner... They always keep you super informed and make sure you leave without any questions! Read Less

I moved to Bronte about 10 years ago, found Burloak Animal Hospital and have never looked back! The staff there, one and all, are amazing. They are smiling and pleasant, kind and compassionate, helpful and informative, and every Dr. that has attended to my pets has been truly wonderful! I give a big shout out for Dr. McKinnon for saving my little budgie's life when I was sure he was going to die. I recommend this Hospital to every pet owner I know or meet, it is the BEST place to be for both you and your pet! Read Less

My dog, Chopper went here for all 12 years of her wonderful life. I'd like to thank the staff here for all the love and care you gave for her over the years, and the compassion you showed for my family when it was Chopper's time to cross the rainbow bridge.Read Less

The vets at burloak are amazing! From the compassion shown when I had to put my sweet leopard gecko to sleep, to helping my tegu friend oreo with his prolapse, and checking out my other 16yr old leo. The care and compassion, and overall customer service for my scaley friends was amazing, and I will continue to trust thier amazing staff with my friends! I always recommend them to other reptile parents!Read Less

We are posting this on behalf on one of our clients: I brought Norman(long-haired red Persian male with catitude) to get a lion cut on Tuesday. I cant say enough about the professional, caring, wonderful women I met. I was taken into the Cat Room which was super comfortable for owners and pets, very quiet, had a fish tank, subdued lighting and a stool for a cat to look out the window. Norman is usually very skiddish when entering a vet. Here he sat on my lap watching the fish and purring. No one rushed us through, I could tell everyone I met on that day, loves animals and when they handled him, it was exceptionally gentle. I have never been treated this well and have been to at least 10 different vets since owning animals. I would highly recommend anyone taking their animal to you. It was a relaxing, fun outing instead of the stress I encountered elsewhere. And I was pleasantly surprised about the cost. I was willing to pay more but the procedure was explained very well and in the end it cost less because Norman was more relaxed than usual. And the follow-up call the next day was unexpected as well. Read Less

We have been coming to BAH for over 10 years and have very pleased with the service, professionalism and care shown by all the staff. I have gone to other vets over the past 30 years in other communities but this has been my best experience. Usually, we see Dr. McKinnon who is very thorough and knowledgeable. She takes the time to answer my questions and provides excellent advise. Read Less