Despite Dr. Miu being extremely understanding, kind and attentive, our entire experience at this clinic was super disappointing. I see the high reviews and believe them, but whatever happened with our... Read More
Despite Dr. Miu being extremely understanding, kind and attentive, our entire experience at this clinic was super disappointing. I see the high reviews and believe them, but whatever happened with our dog was 100% disturbing and wrong. We came in with our Boston terrier Albert, on April 2nd 2018. He was showing vague symptoms of fever and had hair peeling off his face. It was diagnosed as a skin infection and he was prescribed an antibiotic. After being on this antibiotic for about 10 days with ZERO improvement, it was suggested he may have cutaneous lymphoma on April 13th. The biopsy returned negative and we were told to continue him on the antibiotic despite the fact there still was no improvement. He was getting regular checkups at this time and finally they decided to culture the bacteria on April 23rd which we were told is quick- it took about 10 days because the lab was having staffing issues. Not our problem. During these 2 weeks Albert was not on antibiotics and getting significantly worse. The results finally came back on May 2nd showing resistance to every medication. Great, no antibiotics for Albert. I was told if it came back negative, theyβd put together a combination of drugs and see if they could eradicate it. That never happened, instead, they decided to reculture on May 4th and the results came back on May 9th . This time it showed sensitivities to multiple medications- this makes a lot of sense ππΌHe was put on clindamycin and on May 14th, we let him go. He had gotten so ill so fast, was weak, presumably in pain, and was spiking fevers every other day. It is not my style
to post negative reviews but Albert meant so much to the entire family.. he wasnβt even 10 years old. I studied medicine and understand how these things work but something just did not seem right. Like I mentioned at the beginning, Dr. Miu was an angel on the day we chose to let him go but everything else was awful. I sincerely believe this was an accident and donβt believe anything done was intentional, but I know things could have been dealt with better. It should not have taken 38 days to get Albert on the right antibiotic, thatβs absurd. Read Less