Chapel Hill Veterinary Clinic
Orleans, Ontario
Reviews
Bronwen M.
20 Jun 2019
REPORT
I want an explanation as to why I was taken out of a private room with my two dogs (one of which had to get drops put in their ears) to be forced to shove my dogs snout into a muzzle in front of other...
I want an explanation as to why I was taken out of a private room with my two dogs (one of which had to get drops put in their ears) to be forced to shove my dogs snout into a muzzle in front of other people with their dogs in the waiting room. And when he was getting upset I was told to either go outside or come back the next day to do it. I said numerous times he is nervous but no one listened & I asked to go back into the room but was ignored. I then came back in from outside with the muzzle on him and no one was there to get him. I waited a solid 5 minutes with my dog wheezing and shaking in a muzzle before someone grabbed him and just took him away with no explanation as to where he was going or if I could go with my ANXIOUS dog. Completely unacceptable and the first time I've ever had to do anything like that in a public waiting room let alone outside on the public side walk.
Erika Vulgaris
16 Jul 2018
REPORT
Dr. Waterfield is amazing. She was so gentle and patient with our senior cat, who is normally so scared of people he doesn’t know. She paid close enough attention that she even referred to him by the ...
Dr. Waterfield is amazing. She was so gentle and patient with our senior cat, who is normally so scared of people he doesn’t know. She paid close enough attention that she even referred to him by the nickname we have for him. She was very kind to us as well, breaking some unpleasant news carefully and letting us know she understood how difficult it is when an animal companion isn’t doing well. Wonderful vet and clinic.
Birol Aytimur
4 Jul 2018
REPORT
Awesome place. Very courteous polite receptionists and excellent vets !
Eric Lapensee
16 May 2018
REPORT
Great place to bring your pets. Reasonably priced.
Carrie Alain
16 Feb 2018
REPORT
Terrible experience!!
I will never return here.
Henna Hussain
15 Dec 2017
REPORT
Have always had great service, reasonable fees and have dealt with several of the vets over the years. I also really appreciated when they suggested a consult with an external vet specialist. Turns ou...
Have always had great service, reasonable fees and have dealt with several of the vets over the years. I also really appreciated when they suggested a consult with an external vet specialist. Turns out my cat's problems stumped even the specialist and so we had to go to Montreal to DMV Vet. You can't ask more from a vet than that they know when it's time to send to a specialist.
Kaitlyn Groulx
3 Aug 2017
REPORT
I've been taking my pets to Dr. Rozon for over 10 years. In emergencies, I've also seen the other vets, who have been great also. The staff are very friendly and always able to fit us in when somethin...
I've been taking my pets to Dr. Rozon for over 10 years. In emergencies, I've also seen the other vets, who have been great also. The staff are very friendly and always able to fit us in when something comes up.
Laura Orfali
27 Feb 2017
REPORT
Best prices I've seen so far! Vets are friendly and took good care of my dog:) I highly recommend this vet! Cheaper than vets in hull.
Heather Schulz
15 Dec 2016
REPORT
I've been a client of Chapel Hill vet with my cats for many years. Dr Malleck is so amazing with cats - she's so calm and reassuring. I've never had an issue getting an appointment nor have I every ha...
I've been a client of Chapel Hill vet with my cats for many years. Dr Malleck is so amazing with cats - she's so calm and reassuring. I've never had an issue getting an appointment nor have I every had any issues with service. They also charge very reasonable prices for all services and don't recommend extras if they're not needed. I would recommend this clinic to anyone with a pet.
Laura Perry
1 Nov 2016
REPORT
We absolutely love Chapel Hill Veterinary Clinic! Our 2 dogs and 1 cat all see Dr. Malleck (think I'm spelling that wrong). She is the best vet I have ever encountered! She is caring, compassionate ...
We absolutely love Chapel Hill Veterinary Clinic! Our 2 dogs and 1 cat all see Dr. Malleck (think I'm spelling that wrong). She is the best vet I have ever encountered! She is caring, compassionate and TRULY LOVES ANIMALS!
Tristan Tremblay
23 Oct 2016
REPORT
I used to praise this vet to everyone until I had a special needs dog dying and they would not fit me in . I was crying on the phone and there was no sorry, nothing ...just go to an emergency vet. On ...
I used to praise this vet to everyone until I had a special needs dog dying and they would not fit me in . I was crying on the phone and there was no sorry, nothing ...just go to an emergency vet. On top of that when I got my 3rd dog they didn't give her deworming or check her stool even though I asked them shouldn't they . They said no just give her heart guard . 4 mths later I find out she has worms and so do all my other dogs now . I found this out when I switched vets . Will not be taking my dogs back , or any pets in the future . I also find they always over book and u end up waiting and then rushed .
Megan Burke
5 Oct 2016
REPORT
My family has been with this vet for well over 20 years.. Awesome staff there always so loving and caring.
Amanda Paladeau
29 Feb 2016
REPORT
Dr Melleck is amazing . She's truly caring and has helped me so much with my animals . Highly recommend seeing her . She's performed surgeries on my dog too
Mia D.
14 Nov 2015
REPORT
A very long story short about CHAPEL HILL VET CLINIC on ORLEANS Blvd. I took my cat there a couple days ago.1. They tried for 3 days just to get a urine sample and never was able to.2. I found out on ...
A very long story short about CHAPEL HILL VET CLINIC on ORLEANS Blvd. I took my cat there a couple days ago.1. They tried for 3 days just to get a urine sample and never was able to.2. I found out on the 3rd day that the day before when we left him there to try some more to get the sample that he was left in his small carrier from 8:30 am until we stopped by at 4pm to check on him since we had not been called all day. He should not have been kept in this carrier that long as he can't even stand up in it.3. On the 3rd day when they were still unable to feel his bladder we were told 2 different stories about why they couldn't get the sample the day before. First excuse was that his bladder was not full enough, second was that he was was too upset from being left in his carrier ALL day. I will never know which one is true but basically either they are stupid and can't feel a bladder on a very physically fit cat or they are just cruel to animals by leaving them in a carrier for 7 hours. OR BOTH!The second we got him home he had a huge pee so obviously he had a full bladder. Outcome:We went directly to alta vista emergency hospital where they were able to get a sample within minutes. Very helpful staff and he is now on the meds he needs and ready to recover.
Joan G.
30 Sep 2015
REPORT
Vets and staff are good. Only gave 3 stars as I've been a client for almost 20 years and they've now priced themselves out of my price range. Crazy expensive, but I've found most vets in the Orleans, ...
Vets and staff are good. Only gave 3 stars as I've been a client for almost 20 years and they've now priced themselves out of my price range. Crazy expensive, but I've found most vets in the Orleans, ON area are just as costly. I suppose if people pay it, they'll charge it!
Shawn G.
28 Sep 2008
REPORT
My Grandfather (79 years of age) went into this clinic with a dying cat, seeking to book an appointment to have her put down.What he was greeted with was a secretary who not only implied that his cat ...
My Grandfather (79 years of age) went into this clinic with a dying cat, seeking to book an appointment to have her put down.What he was greeted with was a secretary who not only implied that his cat was dying because he abused it, but told him that because this was his first visit, he couldn't be with her during the procedure.I doubt there exists a more heartless group of people, my poor grandfather was reduced to tears when he got home!
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Please call
(613) 834-5686
1615 Orleans Boulevard
Orleans Ontario K1C 7E2
Business Hours
Monday
Mon
08:30AM-19:00PM
Tuesday
Tue
07:00AM-19:00PM
Wednesday
Wed
08:30AM-19:00PM
Thursday
Thu
07:00AM-19:00PM
Friday
Fri
08:30AM-17:00PM
Saturday
Sat
08:00AM-12:00PM
Sunday
Sun
10:30AM-13:30PM
Popular Hours
6a
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Chapel Hill Veterinary Clinic
Orleans, Ontario
1615 Orleans Boulevard
Orleans Ontario K1C 7E2
Business Hours
Monday
08:30AM-19:00PM
Tuesday
07:00AM-19:00PM
Wednesday
08:30AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
08:30AM-17:00PM
Saturday
08:00AM-12:00PM
Sunday
10:30AM-13:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Bronwen M.
20 Jun 2019
I want an explanation as to why I was taken out of a private room with my two dogs (one of which had to get drops put in their ears) to be forced to shove my dogs snout into a muzzle in front of other...
I want an explanation as to why I was taken out of a private room with my two dogs (one of which had to get drops put in their ears) to be forced to shove my dogs snout into a muzzle in front of other people with their dogs in the waiting room. And when he was getting upset I was told to either go outside or come back the next day to do it. I said numerous times he is nervous but no one listened & I asked to go back into the room but was ignored. I then came back in from outside with the muzzle on him and no one was there to get him. I waited a solid 5 minutes with my dog wheezing and shaking in a muzzle before someone grabbed him and just took him away with no explanation as to where he was going or if I could go with my ANXIOUS dog. Completely unacceptable and the first time I've ever had to do anything like that in a public waiting room let alone outside on the public side walk.
Erika Vulgaris
16 Jul 2018
Dr. Waterfield is amazing. She was so gentle and patient with our senior cat, who is normally so scared of people he doesn’t know. She paid close enough attention that she even referred to him by the ...
Dr. Waterfield is amazing. She was so gentle and patient with our senior cat, who is normally so scared of people he doesn’t know. She paid close enough attention that she even referred to him by the nickname we have for him. She was very kind to us as well, breaking some unpleasant news carefully and letting us know she understood how difficult it is when an animal companion isn’t doing well. Wonderful vet and clinic.
Birol Aytimur
4 Jul 2018
Awesome place. Very courteous polite receptionists and excellent vets !
Eric Lapensee
16 May 2018
Great place to bring your pets. Reasonably priced.
Carrie Alain
16 Feb 2018
Terrible experience!!
I will never return here.
Henna Hussain
15 Dec 2017
Have always had great service, reasonable fees and have dealt with several of the vets over the years. I also really appreciated when they suggested a consult with an external vet specialist. Turns ou...
Have always had great service, reasonable fees and have dealt with several of the vets over the years. I also really appreciated when they suggested a consult with an external vet specialist. Turns out my cat's problems stumped even the specialist and so we had to go to Montreal to DMV Vet. You can't ask more from a vet than that they know when it's time to send to a specialist.
Kaitlyn Groulx
3 Aug 2017
I've been taking my pets to Dr. Rozon for over 10 years. In emergencies, I've also seen the other vets, who have been great also. The staff are very friendly and always able to fit us in when somethin...
I've been taking my pets to Dr. Rozon for over 10 years. In emergencies, I've also seen the other vets, who have been great also. The staff are very friendly and always able to fit us in when something comes up.
Laura Orfali
27 Feb 2017
Best prices I've seen so far! Vets are friendly and took good care of my dog:) I highly recommend this vet! Cheaper than vets in hull.
Heather Schulz
15 Dec 2016
I've been a client of Chapel Hill vet with my cats for many years. Dr Malleck is so amazing with cats - she's so calm and reassuring. I've never had an issue getting an appointment nor have I every ha...
I've been a client of Chapel Hill vet with my cats for many years. Dr Malleck is so amazing with cats - she's so calm and reassuring. I've never had an issue getting an appointment nor have I every had any issues with service. They also charge very reasonable prices for all services and don't recommend extras if they're not needed. I would recommend this clinic to anyone with a pet.
Laura Perry
1 Nov 2016
We absolutely love Chapel Hill Veterinary Clinic! Our 2 dogs and 1 cat all see Dr. Malleck (think I'm spelling that wrong). She is the best vet I have ever encountered! She is caring, compassionate ...
We absolutely love Chapel Hill Veterinary Clinic! Our 2 dogs and 1 cat all see Dr. Malleck (think I'm spelling that wrong). She is the best vet I have ever encountered! She is caring, compassionate and TRULY LOVES ANIMALS!
Tristan Tremblay
23 Oct 2016
I used to praise this vet to everyone until I had a special needs dog dying and they would not fit me in . I was crying on the phone and there was no sorry, nothing ...just go to an emergency vet. On ...
I used to praise this vet to everyone until I had a special needs dog dying and they would not fit me in . I was crying on the phone and there was no sorry, nothing ...just go to an emergency vet. On top of that when I got my 3rd dog they didn't give her deworming or check her stool even though I asked them shouldn't they . They said no just give her heart guard . 4 mths later I find out she has worms and so do all my other dogs now . I found this out when I switched vets . Will not be taking my dogs back , or any pets in the future . I also find they always over book and u end up waiting and then rushed .
Megan Burke
5 Oct 2016
My family has been with this vet for well over 20 years.. Awesome staff there always so loving and caring.
Amanda Paladeau
29 Feb 2016
Dr Melleck is amazing . She's truly caring and has helped me so much with my animals . Highly recommend seeing her . She's performed surgeries on my dog too
Mia D.
14 Nov 2015
A very long story short about CHAPEL HILL VET CLINIC on ORLEANS Blvd. I took my cat there a couple days ago.1. They tried for 3 days just to get a urine sample and never was able to.2. I found out on ...
A very long story short about CHAPEL HILL VET CLINIC on ORLEANS Blvd. I took my cat there a couple days ago.1. They tried for 3 days just to get a urine sample and never was able to.2. I found out on the 3rd day that the day before when we left him there to try some more to get the sample that he was left in his small carrier from 8:30 am until we stopped by at 4pm to check on him since we had not been called all day. He should not have been kept in this carrier that long as he can't even stand up in it.3. On the 3rd day when they were still unable to feel his bladder we were told 2 different stories about why they couldn't get the sample the day before. First excuse was that his bladder was not full enough, second was that he was was too upset from being left in his carrier ALL day. I will never know which one is true but basically either they are stupid and can't feel a bladder on a very physically fit cat or they are just cruel to animals by leaving them in a carrier for 7 hours. OR BOTH!The second we got him home he had a huge pee so obviously he had a full bladder. Outcome:We went directly to alta vista emergency hospital where they were able to get a sample within minutes. Very helpful staff and he is now on the meds he needs and ready to recover.
Joan G.
30 Sep 2015
Vets and staff are good. Only gave 3 stars as I've been a client for almost 20 years and they've now priced themselves out of my price range. Crazy expensive, but I've found most vets in the Orleans, ...
Vets and staff are good. Only gave 3 stars as I've been a client for almost 20 years and they've now priced themselves out of my price range. Crazy expensive, but I've found most vets in the Orleans, ON area are just as costly. I suppose if people pay it, they'll charge it!
Shawn G.
28 Sep 2008
My Grandfather (79 years of age) went into this clinic with a dying cat, seeking to book an appointment to have her put down.What he was greeted with was a secretary who not only implied that his cat ...
My Grandfather (79 years of age) went into this clinic with a dying cat, seeking to book an appointment to have her put down.What he was greeted with was a secretary who not only implied that his cat was dying because he abused it, but told him that because this was his first visit, he couldn't be with her during the procedure.I doubt there exists a more heartless group of people, my poor grandfather was reduced to tears when he got home!
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