Great place. Very accommodating. They were extremely respectful of my deceased pet when we brought him in, which makes an already hard process a little bit easier. The staff was friendly and professional and on top of it all I was not able to fully pay for the cremation so they allowed me to put down some money and pay the rest on pickup. A little late on my review as it was a couple months back by now but I had been meaning to do this for a while. Read Less

This place has been nothing but the best in my cats time of need. The friendly staff have been nothing but supportive and caring letting nothing slip past them. They listen to what I needed to say and what I wanted to go forward with. This is by far the best vet hospital I have ever gone. Read Less

Office is clean, staff are professional, kind, and animal lovers. Vets are always good about giving me all the options and I've never felt pressured in decisions. Will say that I wish they had longer hours, or a second location in the Glebe or something. Read Less

By far, one of the best Vet clinics in town! My wife and I have been taking both of our male cats here over the last 6 years. They're always quick with an appointment. Especially when it came to our youngest cat, Buddy. He was unable to pass urine one Thursday, early January. He was a tough customer, to say the least. Due to financial constraints during the initial visit, we were unable to leave him for observation over the first weekend. Unfortunately, he reblocked within 48 hours. On Monday morning, we called BAH and they asked us to bring him right in. He spent the week with them with use of multiple catheters (he had a tendancy to remove them, despite using the cone) he was finally starting to heal. We took him home at the end of the week for observation again. By Saturday afternoon, he was back at the clinic as he seemed to be straining and very uncomfortable when trying to pee. Dr. O'Meara offered to observe him for the weekend and see how things went. Due to the extreme amount of swelling, he still needed the catheter. By Thursday morning, the attending vet tech caught him pulling the catheter out with his front paws. They decided to leave it out and see how he did. By Friday afternoon he was going to the litter with little to no complication. We refused to give up on our little guy. The entire staff at BAH felt the same about him. He became very comfortable with the staff and he even became a mascot for the clinic. We finally got him home 2 weeks ago. After a regiment of medication and constant monitoring, he is finally starting to use the litter box normally again. A very special thank you to Dr. O'Meara, Dr. Poulin, Dr. Sandoz, Allison, Kim, Tesha and the rest of the team! Every time we called, or came in, we were treated exceptionally well. Update: We were a little early with the celebration. Buddy ended up back at the BAH as he had blocked again. He ended up requiring the P.U. surgery as his urethra was too narrow and a growth had started to form causing a partial block. He had the surgery and 5 weeks later, he is back to his usual self. Once again, a big thank you to the staff at Beechwood! Read Less

I am unlikely to come back to this clinic. The staff were professional and clear animal lovers; however, I felt pressured into unecessary procedures by the vet. Instead of using her best expertise and judgement, she told me about what 'could' be going on with my pet and recommended a host of expensive procedures, including 'preventative' bloodwork and dental care. I also had to ask twice for her to contact my previous vet to retrieve information that was pertinent to our visit. My pet is in good health and the extra procedure I agreed to (which wasn't disclosed to me as an added procedure/cost) confirmed that. I left with a hefty bill and a dental estimate of $952. Outrageous! I appreciate vet services and understand they are a necessary cost, but I felt like I was being taken for a ride. I expect my vet to use their expertise to make reasonable decisions about my pet's needs, and I will look elsewhere for our next annual visit. Read Less

Carolyn Helena · 3 seconds ago I wish I could give no stars but I dont have that option but YOU NEED TO HEAR MY STORY and listen to my words! 8 weeks ago, I took my bengal cat in and she had a scratched cornea. Left with meds and instructions to give for next 7 days. Returned for follow up appointment on Day 8 and vet says the ulcer had healed. No further instructions were given from the vet. On the Sunday that just passed, I noticed that the eye started to flare up. I called the vet on Monday (they were closed on Sunday) o identify a very big concern with her eye and was told I could only get an appointment in 1 week. \in the last 48 hours, \i will describe it like this 'the cornea was melting' off the eye of my cat and that is very serious. I ended up today at the Alta Vista Animal Hospital on Bank Street and had my bengal saw by an opthamologist who indicated that the original injury had not healed. How does the vet at Beechwood Animal Hospital miss this? How are they not concerned enough right alongside me to fit me in for an emergency appointment. When I call from Alta Vista hospital to Beechwood indicating that we were removing the eye, they quoted us a price and said that they could only do the surgery in a few weeks .. with the medical condition of my bengal, her quality of life was rapidly deteriorating. So I plead with you, they are overloaded with animal appointments which means, in my opinion, each animal is not getting the quality care they deserve. How could they miss not seeing that the original injury was not healed. Beechwood Animal Hospital is the reason my cat has only one eye now and I praise the Lord for Alta Vista Hospital and Dr Tinsley and his team saving my bengal. I placed a call to the Office manager, Dawn, at Beechwood, and she exhibited no sympathy, compassion or empathy towards my situation and could not find it in her heart to even say how sorry she was that this happened to our kitty. Furthermore, she tried to justify having Cali wait one week to see the original vet because they were so busy. This demonstrates by Beechwood Animcal Hospital that they had no concern for the quality of life of my cat for a situation to which I identified as urgent and critical. The only thing I can do to try to bring out some good out of this situation is to hopefully prevent this from happening to someone else. Do your homework on your vet hospital and I pray you never experience what I went through today. Please do not bring your pets to Beechnood Animal Hospital. Read Less

So grateful to have found this clinic! I’m an animal trainer, so to say that I’m rather “particular” about how my animals are handled is putting it... nicely... very, nicely. Everyone that has dealt with me here so far, has been so patient and professional with all of my requests. As a result, my 85lb working dog has has been jabbed with a number of needles, received laser treatment, and been bandaged without needing restraints, muzzling, or force. Thanks so much to all of the staff here for the stress-free experience! Read Less

Dr. Sandoz and her team are great and caring people! Our Frenchie has been in 2-3 times a month this year with an ongoing condition and we are always met with professional friendly service and varied treatment options. Recommended! Read Less

Always happy with the service. The love the staff show Penny is great. They are always happy to see her, they fuss over her and recently after she had a procedure, Penny came out with her hair all nicely brushed which was adorable. I highly recommend. Read Less

If you're moving with your pet abroad, do not use these guys for documents. I paid them over $400.00 for vaccines & documents and the vet made an error filling in the form - she missed a full section on the tape worm information because she couldn't find it so she attached a separate sheet which they would not accept. Huge hassle and when you're paying that amount of money for them to fill in a form you'd like to think they can do it correctly. Read Less

We have been customers of Beechwood Animal Hospital since when it was barely a year old, when we got our first cat in 1997. Over the years, they helped us keep several cats healthy, but they also helped when the cats' lives were nearing the end. The prices are very reasonable, and we were never disappointed with the kind, caring, yet professional service we received from both the doctors and staff. Moreover, they never hesitated to refer to us to better equipped facilities when it was necessary. They go out of their way to help: During a recent visit, when our kitty managed to poop in his carry cage, they immediately offered to clean the cage without asking, and even provided an absorbent lining for the trip home at no extra charge. They also kindly reminded me of a credit on our account that I long forgot. My only concern would be to not leave pets there overnight as the facility is unsupervised; however, when this was an issue, they readily agreed that we should take the kitty to a 24-hour facility so long as we didn't mind the extra drive and cost. All in all, we are blessed to have such a quality animal hospital just a five-minute drive from our home. Read Less

I have been with Beechwood Animal Hospital for many years and have complete faith and confidence in them. They are all extremely friendly,incredibly helpful and knowledgeable and they care deeply about their patients. Dr. Sandoz, in particular, is a wonderful, compassionate doctor. I have 100 percent trust in her and would not hesitate to recommend her and the rest of the team to anyone. They have earned my respect and my trust. Read Less

We had a very positive experience recently with our puppy whom had to get neutered. The Beechwood Hospital took their time to explain all the available services and options that come with neutering. We did not feel any pressure to include or exclude certain services. In the end of the day we got a treatment that was tailored specifically to our puppy and his needs. The day of the surgery we got excellent service and post-operation monitoring. It was as if our puppy hadn't undergone any surgery at all. Thank you to the wonderful and talented staff. Read Less

Love Dr. Sandoz! I've been taking my one Lab here for just a little over 5 yrs after moving and my younger Border Collie ever since her adoption. Dr. Sandoz has always valued my opinion and always shared some great information with me when I was concerned about something or had any questions. The staff are friendly and really appear to enjoy their jobs and environment. The only complaint really is the really tiny amount of space for customers coming in/leaving. I wish there was room for them to expand, but not their fault, just a downside of location/building. Read Less

I've been taking my dog to BAH for almost 8 years until recently when I moved out of town. The staff and physicians at Beechwood were always professional, friendly and accommodating - even though my dog and I aren't always the best patients! Vet visits are never very fun for your pet or your wallet, but Beechwood always exceeded my expectations - or was at least responsive when I thought otherwise. Read Less