This place is great and the staff are amazing. Our timid cat hates car rides and had come into her appointment covered in pee and Dr. Hopwood helped me clean her up/calm her down before the examination.He was very gentle and kind to our little one and was able to diagnose her right away. He also had no problem answering any questions I had. This is my second visit to this vet clinic and you can tell they take pride in their work and care for their patients. 10/10 would reccomend to all. Read Less

I can't recommend this hospital enough. They took their time to examine my Schnoodle and answer any questions we had. We saw Dr. MacDonald an he was so very helpful. We were concerned about his teeth and instead of pushing an expensive dental cleaning on us he suggested that we try an enzymatic toothpaste and dental food first since he didn't have much build-up. Their prices were extremely reasonable, the office was spotless and you can tell that they really care about the animals and educating the owners. I'm so happy I found this practice. Read Less

We went there a few years ago to have our dog euthanized. It is a hard thing to do. They made us wait for over one hour! I believe that a dog knows what awaits it and that the vet (a man) was extremely cruel. As i walked out I told them that I would never be back. We had and still have another dog and we have been going on Beechwood Street. The staff is very caring. Read Less

Dr. Arthur and the other staff are amazing. We were 15 minutes late because our sick outdoor cat was hiding outside. They were really accommodating despite a busy schedule. Dr Arthur gave us all our options, discussed costs and was very understanding to our concerns and needs. I cannot say enough good things about this place. Read Less

Fantastic vets! We are very happy to be their patients. They are gentle and patient. We are not afraid of going to animal hospital any more! We even get those little pieces of heaven after each appointment - we regret Mom doesn't take us there more often!! Stuff seems to be very busy unfortunately so we don't get to be pumpered in the waiting room as much as we are used to, but our dear vet is compensating for that so that's ok :-) and Mom says that's by far more important. Sasha & Marley Read Less

I had my cats spay done at bilings bridge animal hospital yesterday and they truly were the most professional veterinarian staff I've ever had the pleasure of dealing with. They were informative, very upfront about costs, addresses all our concerns and took excellent care of my cat. They called me not once, but twice to give me updates on her condition and made me feel like they genuinely cared for my pet. Not only were they one of the cheaper locations for a spay but we're by far the easiest to deal with. Would recommend !!! Read Less

Great place to bring your pets The staff are great they really care and love what they do We have been coming here for over 10 years and have always been very happy with the service and care that goes into it very professional and friendly place Read Less

Wish I could them give lower! Me and my wife had been going here for a while, thanks god my wife got a job at Pretoria Pets. So we adopted this new dog and noticed a few odd things that we were concerned about; 1) he peed in his sleep: was told it's normal for males to do it. Told them I've had many males and never did this happen. Was told it was maybe physiological and nothing serious. Pretoria: did the urine testing we asked and discovered he had crystals in his urine! 2) panting heavy and heart: wrote it off as nothing serious . . . Pretoria: after a heart ultra sound we discovered he has a 4/6 heart murmur and a faulty heart valve! He will need meds to make sure it doesn't worsen! It even told us his age which we though he was 7 he's 10! I had no problem spending money to help my rescue! We now realize how little they did for all our pets. This was the worst case of all! NEVER AGAIN WILL I COME HERE! Ps Him panting was not nothing! He had pain in his mouth due to teeth now he's getting 16 teeth removed!Read Less

Amazing service. All the staff are so welcoming and friendly. Blown away with the care my pup and I have received. You can really tell that the staff love their job. So nice to see the love given to the animals. Strongly recommend billings bridge animal hospital. Read Less

Staff are all courteous and kind, they are very thorough, patient and understanding in making sure your pet gets the best care they provide, what that means. They are excellent at explaining any home care going forward, and fantastic at following up to make sure everyone is settling in well post-care. The care my pets have received here has been prompt, realistic and professional; no one jumps to do unnecessary exploratory surgeries or to sell you on things your pet doesn't actually need. I highly recommend bringing your pet here if you're in search of a (new) vet for your pet's health needs. They genuinely have your pet's best interests at heart. Read Less

Totally Blown away with degree of excellent service I received from this animal hospital Especially Dr. McDonald. THANK YOU!! Again. It was Christmas Eve 2015. I was looking at the possibility of having my best friend in the world (my cat Thomas) put to sleep because he might have cancer. I was beside myself with grief. Dr. McDonald took it upon himself to go that extra distance by taking time out of his day off (ON CHRISTMAS EVE EVEN) to deal with me and Thomas explaining everything in detail and making it so I would not be shuffled from one doctor to another while trying to deal with this all. This Vet is truly full the the real meaning of Christmas Spirit. I can not thank him enough and so far Thomas is still alive and doing better! ------- It is now February 19 2016 and although there was never a definite diagnosis of Thomas's illness. Doc McDonald relied on his knowledge and experience and Thomas is now off his medication and is doing fine for his old self. Thank you again doc!Read Less

Prices are reasonable???  The fees at this vet are insane!!!  Was just charged $72 for a $14 kennel cough vaccine because of "the visit." The vet spent maybe 1 minute with my dog, who is in perfect health, has all shots up to date at that clinic, etc. We have two cats, plus the dog. Won't go back. Ever. Will ensure nobody I know goes there either. Rating would be 0 stars if allowed. Read Less

We love our vets here.  We often see Dr. Hopwood or Dr. Johnson.  They are both really great vets that have excellent bedside manner and take their time caring for my pup.  The office is extraordinarily clean and prices are very reasonable.  They never pressure me into any vaccines for my dog, but rather provide me with the information to make the decision for my dog by myself.  My only complaint about this clinic is the receptionist/vet tech staff.  Many have been unfriendly and have made me feel like I am a hassle to them.  Overall, I would highly recommend Billings Bridge Animal Hospital to others.  They have excellent vets and reasonable prices--there is not much more I could ask for. Read Less

We love our vets here.  We often see Dr. Hopwood or Dr. Johnson.  They are both really great vets that have excellent bedside manner and take their time caring for my pup.  The office is extraordinarily clean and prices are very reasonable.  They never pressure me into any vaccines for my dog, but rather provide me with the information to make the decision for my dog by myself.  My only complaint about this clinic is the receptionist/vet tech staff.  Many have been unfriendly and have made me feel like I am a hassle to them.  Overall, I would highly recommend Billings Bridge Animal Hospital to others.  They have excellent vets and reasonable prices--there is not much more I could ask for. Read Less