Merivale Cat Hospital
Ottawa, Ontario
General Info
At Merivale Cat Hospital, we see only cats, which means there are no barking or curious dogs in the waiting room who can upset your cats! This is a cats-only veterinary hospital, dedicated to the health and well-being of all creatures feline. The Merivale Cat Hospital is now in its 25th year and was started by Dr Doug Boeckh. Dr Glenys Hughes and Dr Emma Thom also make up the team who will look after your special feline friends.
Our veterinary and technical staff have experience with treating a wide range of cat personalities, from the very nervous to the very grouchy cat. We are equipped with an in-house laboratory, X-ray machine, full anesthetic and surgical suite and dental facilities. Ultrasonography and endoscopy can be arranged if needed.
Visit our website at www.cathospitals.net for more information.
Our veterinary and technical staff have experience with treating a wide range of cat personalities, from the very nervous to the very grouchy cat. We are equipped with an in-house laboratory, X-ray machine, full anesthetic and surgical suite and dental facilities. Ultrasonography and endoscopy can be arranged if needed.
Visit our website at www.cathospitals.net for more information.
Team
Stacey Gonzalez
Veterinarian
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Lindsay
4 Jun 2022
REPORT
Best animal hospital I’ve ever been to. I love knowing my kitties are in greats hands.
Jasmin Thomas
22 Jul 2018
REPORT
I absolutely love MCH. The staff are warm, friendly and knowledgeable, and always willing to help in any way they can. Misty, my cat, loves the large size of the examination room, as it gives her a ch...
I absolutely love MCH. The staff are warm, friendly and knowledgeable, and always willing to help in any way they can. Misty, my cat, loves the large size of the examination room, as it gives her a chance to explore. She is also a lot calmer because there are no dogs around. The dogs were an issue at our last vet. Our vet at MHC, Glenys Hughes, is incredibly patient and kind. She is always willing to answer any and all questions and has even reached out to me via email to ma...ke sure Misty is still doing well! Meredith, the MCH resident cat, is also a joy. I love seeing Meredith when I pick up prescriptions for Misty, and I love seeing photos of Meredith on FB. It is superb that the staff have trained Meredith to be able to brush her teeth, since it helps to have a demonstration on a real live cat! See More
Alana Hardy
4 Jul 2018
REPORT
The vets at the Merivale Cat Hospital are second to none. My cats have been patients there for many, many years, and they have always received excellent care. I love that the clinic is cat-centric, an...
The vets at the Merivale Cat Hospital are second to none. My cats have been patients there for many, many years, and they have always received excellent care. I love that the clinic is cat-centric, and the vets know their stuff! Dr. Hughes has been the primary vet for my cats for well over a decade, and I appreciate that she explains things in a very straight-forward manner, using non-medical or technical terms. The staff at the clinic are great, and my cats have always been greeted like they're the best cats ever to visit. I'd recommend this vet clinic in a heartbeat!
Johnny Greg
24 Jun 2018
REPORT
As always kind competent staff and friendly atmosphere. We have been taking our beloved cats there for many many years and will continue to do so.
Hannah Keating
13 Jun 2018
REPORT
Very friendly for our cats and the cost was very reasonable.
Tegan Morrison
2 Jun 2018
REPORT
Very efficient as well as a clean and calm environment; perfect for my skittish kitty cat :) staff are extremely friendly.
Beth Tilbury
28 May 2018
REPORT
From the moment you walk through the door, you and your pet will be treated with love by everyone. A welcoming, kind and caring atmosphere and gentle care make this clinic second to none. Although t...
From the moment you walk through the door, you and your pet will be treated with love by everyone. A welcoming, kind and caring atmosphere and gentle care make this clinic second to none. Although the outcome for our Frankie was not what we would have wished, we are so glad we entrusted him to your care.
Emily Wolfe
3 Apr 2018
REPORT
They are a wonderful cat hospital with knowledgeable vets and technicians who truly care about the wellbeing of your cats
Sarah-Anne Macpherson
9 Mar 2018
REPORT
The staff are fantastic, right from when you walk in the door, they're fawning over the cat, which, is important to all fur baby owners. They are really knowledgeable and they take the time to really ...
The staff are fantastic, right from when you walk in the door, they're fawning over the cat, which, is important to all fur baby owners. They are really knowledgeable and they take the time to really talk to you about what is going on. I've gone through many different vets trying to find a good one. There is no doubt I'll be going back there from now on and will be recommending everyone I know who has cats to go there!
Mary Ellen Scrivens
16 Feb 2018
REPORT
They only care for cats, so you get great service from professionals who really understand cats.
Brandon Sears
22 Dec 2017
REPORT
We recently lost our cat and the folks at the Merivale Cat Hospital were wonderful to deal with during the process. Extremely caring staff that took care of our Gertie during the last few years of he...
We recently lost our cat and the folks at the Merivale Cat Hospital were wonderful to deal with during the process. Extremely caring staff that took care of our Gertie during the last few years of her life. I cannot recommend them enough.
M'Lisa Jarrett
11 Dec 2017
REPORT
Highly recommend their services. Outstanding staff and excellent service. They explained all there services and fees up front and took great care with our cat, who was way overdue for a check up and d...
Highly recommend their services. Outstanding staff and excellent service. They explained all there services and fees up front and took great care with our cat, who was way overdue for a check up and desperate need of a good grooming. Thanks for taking great care of our fur family member.
Richard Kulesza
29 Oct 2017
REPORT
Amazing people. They've been great to the cats, and great at helping me out as a new cat owner. Highly recommend.
clint butler
13 Apr 2017
REPORT
Mike Appleby rated it 1 star because of unsympathetic staff and high pricing.... I couldn't disagree more. The staff cookery care about your pets. They tell you all the options and ask what you can do...
Mike Appleby rated it 1 star because of unsympathetic staff and high pricing.... I couldn't disagree more. The staff cookery care about your pets. They tell you all the options and ask what you can do in your budget and never push it demands services or tests that are unnecessary.
Our vet Sat with us and comforted us through our very hard decisions the while time we were there. Comforted us. Not pitched to us.
Extremely happy. You can immediately tell they care about your cats, they remember the cats more than they remember the owner, very cute.
Mike Appleby
20 Mar 2017
REPORT
Terrible place. Unsympathetic vets, high prices and always pushing their good regardless of the cats wanting to eat it. Simply terrible
Cher Conn
2 Feb 2017
REPORT
Awesome staff. Extra special shout out to Dr Green for her gentle hands with my girl Xena.
Kelsi Mannseichner
29 Jan 2017
REPORT
Dr. Green was really nice and had a really calm demeanor with the cat.
Katherine Toms
14 Jan 2017
REPORT
After coming from a vet that tried to "up-sell" me on every test and procedure under the sun I'm so grateful for Dr. Hughes. She carefully weighs the pros and cons and presents them without any pressu...
After coming from a vet that tried to "up-sell" me on every test and procedure under the sun I'm so grateful for Dr. Hughes. She carefully weighs the pros and cons and presents them without any pressure or judgement. I feel good bringing my pet here and really value their services. I'd definitely recommend them.
Sara Higgs
12 Jan 2017
REPORT
Amazing individualized care. They specialize in cats.
Kevin Clement
3 Dec 2016
REPORT
My cat was very sick on a couple of occasions, near death. Thank's to Merivale Cat Hospital, she's still with me today.
Carly Green
22 Nov 2016
REPORT
Thank you for your kind and compassionate care. Losing a pet is never easy. Your staff were gentle and gracious.
Team Syntax2
21 Oct 2016
REPORT
We've seen a lot of vets recently due to some complex litterbox issues with our 9 year old orange tabby, and while we have only seen her once, Dr. Thom has proven to be one of the most extremely cari...
We've seen a lot of vets recently due to some complex litterbox issues with our 9 year old orange tabby, and while we have only seen her once, Dr. Thom has proven to be one of the most extremely caring and thorough vets who I am certain truly cares about getting to the bottom of our issues. She has followed up post-visits (even when we don't see her) via thoughtful emails that she took the time to write on her own time, and obviously didn't charge us for this extra advice. The clinic was always able to fit us in quickly when we needed it, and was responsive whenever we called. Thanks.
Mina Buysse
3 Oct 2016
REPORT
Everyone here is so, so nice. The vets make every effort to help your pet, and help you help them. They're always giving away samples of things to us, giving us info sheets, offering to email us deta...
Everyone here is so, so nice. The vets make every effort to help your pet, and help you help them. They're always giving away samples of things to us, giving us info sheets, offering to email us detailed information. They take such great care of our cats that I can't imagine going anywhere else, even if it is a little out of our way.
Mina
3 Oct 2016
REPORT
Everyone here is so, so nice. The vets make every effort to help your pet, and help you help them. They're always giving away samples of things to us, giving us info sheets, offering to email us deta...
Everyone here is so, so nice. The vets make every effort to help your pet, and help you help them. They're always giving away samples of things to us, giving us info sheets, offering to email us detailed information. They take such great care of our cats that I can't imagine going anywhere else, even if it is a little out of our way.
Judy B.
14 Sep 2016
REPORT
I have been using Merivale Cat Hospital for almost 20'years and I would not trust anyone else to care for my cats. I have two who had very difficult medicalIssues and the entire staff was always there...
I have been using Merivale Cat Hospital for almost 20'years and I would not trust anyone else to care for my cats. I have two who had very difficult medicalIssues and the entire staff was always there - first caring for my cats and then helping me. I had to put one of my cats to sleep yesterday and they all recognized how difficult it was for me. Glenys Hughes and all the team are the most caring and compassionate people I know and I would highly recommend them
Courtney Byrne
31 May 2016
REPORT
Absolutely amazing!!! We specifically asked for Dr. Hughes to help us figure out ways to make our two boys stop fighting as they were going at it daily. We left confident that positive things were to ...
Absolutely amazing!!! We specifically asked for Dr. Hughes to help us figure out ways to make our two boys stop fighting as they were going at it daily. We left confident that positive things were to come and it's been great! It's been 2 weeks now and not a single fight! We will be going to MCH from now on for all 4 of our kiddens. Couldn't ask for better service and care. Thank you for making our home calm again. You're all amazing!!
Shelby Fraser
6 Feb 2016
REPORT
I recommend MCH to everyone I know with feline family members! Everyone there is compassionate and polite and you can really tell they take their commitment to provide your animals excellent care seri...
I recommend MCH to everyone I know with feline family members! Everyone there is compassionate and polite and you can really tell they take their commitment to provide your animals excellent care seriously. I've had appointments with both Dr. Green and Dr. Hughes and they are absolutely wonderful!
K. Æ.
1 Aug 2014
REPORT
Disorganised staff who can't seem to get their patients' schedules straight -- who's in for which day, etc. Staff sounds uncertain and confused on the phone, and there seems to be a great miscommunica...
Disorganised staff who can't seem to get their patients' schedules straight -- who's in for which day, etc. Staff sounds uncertain and confused on the phone, and there seems to be a great miscommunication between employees. Upon visiting, staff are distracted and unattentive.
-- -.
12 Jul 2014
REPORT
zero stars - dont take your cat to this place!!! this guy dr. boeckh is a incompetent hack.he pawns the work off to his "technicians" has no clue what is done or not done; omits records, dishonest, ...
zero stars - dont take your cat to this place!!! this guy dr. boeckh is a incompetent hack.he pawns the work off to his "technicians" has no clue what is done or not done; omits records, dishonest, cheap salesman. don't take your cat there!!!
Isabella Moroz
25 Jan 2014
REPORT
What a wonderful place! I took my kitties there for their first visit and vaccinations and couldn't believe the welcome they received from the staff. It was a long drive from Kanata, but was well w...
What a wonderful place! I took my kitties there for their first visit and vaccinations and couldn't believe the welcome they received from the staff. It was a long drive from Kanata, but was well worth it. As stressful as the drive was to the kitties (crying, drooling, etc), the way they were treated by the staff and Dr Lowe made up for it! My kittens left the hospital calm and were 100% better during the drive back home. I loved the welcome and attention they received from the staff when they arrived all scared and worried, and the gentle and very skilled handling by Dr Lowe during the examination and treatment administration. We were not rushed, kitties were given time to calm down before any examinations took place, and all my questions were answered and worries were put to rest. I'm coming back and can't imagine going anywhere else.
MK W.
22 Jan 2014
REPORT
A week ago I had to put down my pet cat (on Wednesday). The vet asked if I want a memorial paw print and some of his fur on a card. I hesitated but said sure. The little memorial was supposed to be re...
A week ago I had to put down my pet cat (on Wednesday). The vet asked if I want a memorial paw print and some of his fur on a card. I hesitated but said sure. The little memorial was supposed to be ready in two days (on Friday). I waited a whole week and went in today. The one assistant looked through the stack of cards and couldn't find it. Then they searched every file area in the public area, file folders, etc. and finally they check their computer. After twenty minutes they produced a cheap messy print on a card with fur in a little baggie that didn't have stripes in it like my cat did (orange on orange). I feel insulted. I believe that they forgot/ or didn't bother last week and just used someone else's deceased cat to pull one over on me. There was no personal message on the card either, just the printed phrase on front. Eight years ago I received a memorial card from a different vet when I had my dog put down and she signed it personally with a lovely handwritten sentiment inside, address to me about the loss of my friend and the vet even used my dog's name. WOW, what a difference a little thing like this situation can make on how someone feels about a vet.
Margaret W.
22 Jan 2014
REPORT
A week ago I had to put down my pet cat (on Wednesday). The vet asked if I want a memorial paw print and some of his fur on a card. I hesitated but said sure. The little memorial was supposed to be re...
A week ago I had to put down my pet cat (on Wednesday). The vet asked if I want a memorial paw print and some of his fur on a card. I hesitated but said sure. The little memorial was supposed to be ready in two days (on Friday). I waited a whole week and went in today. The one assistant looked through the stack of cards and couldn't find it. Then they searched every file area in the public area, file folders, etc. and finally they check their computer. After twenty minutes they produced a cheap messy print on a card with fur in a little baggie that didn't have stripes in it like my cat did (orange on orange). I feel insulted. I believe that they forgot/ or didn't bother last week and just used someone else's deceased cat to pull one over on me. There was no personal message on the card either, just the printed phrase on front. Eight years ago I received a memorial card from a different vet when I had my dog put down and she signed it personally with a lovely handwritten sentiment inside, address to me about the loss of my friend and the vet even used my dog's name. WOW, what a difference a little thing like this situation can make on how someone feels about a vet.
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(613) 722-0251
Business Hours
Monday
Mon
09:00AM-17:00PM
Tuesday
Tue
09:00AM-17:00PM
Wednesday
Wed
09:00AM-17:00PM
Thursday
Thu
09:00AM-17:00PM
Friday
Fri
09:00AM-17:00PM
Saturday
Sat
09:00AM-16:00PM
Services
Allergies
Boarding
Dental
Deworming
Euthanasia
Grooming
Laboratory
Microchipping
Nutrition
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Merivale Cat Hospital
Ottawa, Ontario
Book an Appointment
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General Info
At Merivale Cat Hospital, we see only cats, which means there are no barking or curious dogs in the waiting room who can upset your cats! This is a cats-only veterinary hospital, dedicated to the health and well-being of all creatures feline. The Merivale Cat Hospital is now in its 25th year and was started by Dr Doug Boeckh. Dr Glenys Hughes and Dr Emma Thom also make up the team who will look after your special feline friends.
Our veterinary and technical staff have experience with treating a wide range of cat personalities, from the very nervous to the very grouchy cat. We are equipped with an in-house laboratory, X-ray machine, full anesthetic and surgical suite and dental facilities. Ultrasonography and endoscopy can be arranged if needed.
Visit our website at www.cathospitals.net for more information.
Our veterinary and technical staff have experience with treating a wide range of cat personalities, from the very nervous to the very grouchy cat. We are equipped with an in-house laboratory, X-ray machine, full anesthetic and surgical suite and dental facilities. Ultrasonography and endoscopy can be arranged if needed.
Visit our website at www.cathospitals.net for more information.
Business Hours
Monday
09:00AM-17:00PM
Tuesday
09:00AM-17:00PM
Wednesday
09:00AM-17:00PM
Thursday
09:00AM-17:00PM
Friday
09:00AM-17:00PM
Saturday
09:00AM-16:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergies
Boarding
Dental
Deworming
Euthanasia
Grooming
Laboratory
Microchipping
Nutrition
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Team
Stacey Gonzalez
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Lindsay
4 Jun 2022
Best animal hospital I’ve ever been to. I love knowing my kitties are in greats hands.
Jasmin Thomas
22 Jul 2018
I absolutely love MCH. The staff are warm, friendly and knowledgeable, and always willing to help in any way they can. Misty, my cat, loves the large size of the examination room, as it gives her a ch...
I absolutely love MCH. The staff are warm, friendly and knowledgeable, and always willing to help in any way they can. Misty, my cat, loves the large size of the examination room, as it gives her a chance to explore. She is also a lot calmer because there are no dogs around. The dogs were an issue at our last vet. Our vet at MHC, Glenys Hughes, is incredibly patient and kind. She is always willing to answer any and all questions and has even reached out to me via email to ma...ke sure Misty is still doing well! Meredith, the MCH resident cat, is also a joy. I love seeing Meredith when I pick up prescriptions for Misty, and I love seeing photos of Meredith on FB. It is superb that the staff have trained Meredith to be able to brush her teeth, since it helps to have a demonstration on a real live cat! See More
Alana Hardy
4 Jul 2018
The vets at the Merivale Cat Hospital are second to none. My cats have been patients there for many, many years, and they have always received excellent care. I love that the clinic is cat-centric, an...
The vets at the Merivale Cat Hospital are second to none. My cats have been patients there for many, many years, and they have always received excellent care. I love that the clinic is cat-centric, and the vets know their stuff! Dr. Hughes has been the primary vet for my cats for well over a decade, and I appreciate that she explains things in a very straight-forward manner, using non-medical or technical terms. The staff at the clinic are great, and my cats have always been greeted like they're the best cats ever to visit. I'd recommend this vet clinic in a heartbeat!
Johnny Greg
24 Jun 2018
As always kind competent staff and friendly atmosphere. We have been taking our beloved cats there for many many years and will continue to do so.
Hannah Keating
13 Jun 2018
Very friendly for our cats and the cost was very reasonable.
Tegan Morrison
2 Jun 2018
Very efficient as well as a clean and calm environment; perfect for my skittish kitty cat :) staff are extremely friendly.
Beth Tilbury
28 May 2018
From the moment you walk through the door, you and your pet will be treated with love by everyone. A welcoming, kind and caring atmosphere and gentle care make this clinic second to none. Although t...
From the moment you walk through the door, you and your pet will be treated with love by everyone. A welcoming, kind and caring atmosphere and gentle care make this clinic second to none. Although the outcome for our Frankie was not what we would have wished, we are so glad we entrusted him to your care.
Emily Wolfe
3 Apr 2018
They are a wonderful cat hospital with knowledgeable vets and technicians who truly care about the wellbeing of your cats
Sarah-Anne Macpherson
9 Mar 2018
The staff are fantastic, right from when you walk in the door, they're fawning over the cat, which, is important to all fur baby owners. They are really knowledgeable and they take the time to really ...
The staff are fantastic, right from when you walk in the door, they're fawning over the cat, which, is important to all fur baby owners. They are really knowledgeable and they take the time to really talk to you about what is going on. I've gone through many different vets trying to find a good one. There is no doubt I'll be going back there from now on and will be recommending everyone I know who has cats to go there!
Mary Ellen Scrivens
16 Feb 2018
They only care for cats, so you get great service from professionals who really understand cats.
Brandon Sears
22 Dec 2017
We recently lost our cat and the folks at the Merivale Cat Hospital were wonderful to deal with during the process. Extremely caring staff that took care of our Gertie during the last few years of he...
We recently lost our cat and the folks at the Merivale Cat Hospital were wonderful to deal with during the process. Extremely caring staff that took care of our Gertie during the last few years of her life. I cannot recommend them enough.
M'Lisa Jarrett
11 Dec 2017
Highly recommend their services. Outstanding staff and excellent service. They explained all there services and fees up front and took great care with our cat, who was way overdue for a check up and d...
Highly recommend their services. Outstanding staff and excellent service. They explained all there services and fees up front and took great care with our cat, who was way overdue for a check up and desperate need of a good grooming. Thanks for taking great care of our fur family member.
Richard Kulesza
29 Oct 2017
Amazing people. They've been great to the cats, and great at helping me out as a new cat owner. Highly recommend.
clint butler
13 Apr 2017
Mike Appleby rated it 1 star because of unsympathetic staff and high pricing.... I couldn't disagree more. The staff cookery care about your pets. They tell you all the options and ask what you can do...
Mike Appleby rated it 1 star because of unsympathetic staff and high pricing.... I couldn't disagree more. The staff cookery care about your pets. They tell you all the options and ask what you can do in your budget and never push it demands services or tests that are unnecessary.
Our vet Sat with us and comforted us through our very hard decisions the while time we were there. Comforted us. Not pitched to us.
Extremely happy. You can immediately tell they care about your cats, they remember the cats more than they remember the owner, very cute.
Mike Appleby
20 Mar 2017
Terrible place. Unsympathetic vets, high prices and always pushing their good regardless of the cats wanting to eat it. Simply terrible
Cher Conn
2 Feb 2017
Awesome staff. Extra special shout out to Dr Green for her gentle hands with my girl Xena.
Kelsi Mannseichner
29 Jan 2017
Dr. Green was really nice and had a really calm demeanor with the cat.
Katherine Toms
14 Jan 2017
After coming from a vet that tried to "up-sell" me on every test and procedure under the sun I'm so grateful for Dr. Hughes. She carefully weighs the pros and cons and presents them without any pressu...
After coming from a vet that tried to "up-sell" me on every test and procedure under the sun I'm so grateful for Dr. Hughes. She carefully weighs the pros and cons and presents them without any pressure or judgement. I feel good bringing my pet here and really value their services. I'd definitely recommend them.
Sara Higgs
12 Jan 2017
Amazing individualized care. They specialize in cats.
Kevin Clement
3 Dec 2016
My cat was very sick on a couple of occasions, near death. Thank's to Merivale Cat Hospital, she's still with me today.
Carly Green
22 Nov 2016
Thank you for your kind and compassionate care. Losing a pet is never easy. Your staff were gentle and gracious.
Team Syntax2
21 Oct 2016
We've seen a lot of vets recently due to some complex litterbox issues with our 9 year old orange tabby, and while we have only seen her once, Dr. Thom has proven to be one of the most extremely cari...
We've seen a lot of vets recently due to some complex litterbox issues with our 9 year old orange tabby, and while we have only seen her once, Dr. Thom has proven to be one of the most extremely caring and thorough vets who I am certain truly cares about getting to the bottom of our issues. She has followed up post-visits (even when we don't see her) via thoughtful emails that she took the time to write on her own time, and obviously didn't charge us for this extra advice. The clinic was always able to fit us in quickly when we needed it, and was responsive whenever we called. Thanks.
Mina Buysse
3 Oct 2016
Everyone here is so, so nice. The vets make every effort to help your pet, and help you help them. They're always giving away samples of things to us, giving us info sheets, offering to email us deta...
Everyone here is so, so nice. The vets make every effort to help your pet, and help you help them. They're always giving away samples of things to us, giving us info sheets, offering to email us detailed information. They take such great care of our cats that I can't imagine going anywhere else, even if it is a little out of our way.
Mina
3 Oct 2016
Everyone here is so, so nice. The vets make every effort to help your pet, and help you help them. They're always giving away samples of things to us, giving us info sheets, offering to email us deta...
Everyone here is so, so nice. The vets make every effort to help your pet, and help you help them. They're always giving away samples of things to us, giving us info sheets, offering to email us detailed information. They take such great care of our cats that I can't imagine going anywhere else, even if it is a little out of our way.
Judy B.
14 Sep 2016
I have been using Merivale Cat Hospital for almost 20'years and I would not trust anyone else to care for my cats. I have two who had very difficult medicalIssues and the entire staff was always there...
I have been using Merivale Cat Hospital for almost 20'years and I would not trust anyone else to care for my cats. I have two who had very difficult medicalIssues and the entire staff was always there - first caring for my cats and then helping me. I had to put one of my cats to sleep yesterday and they all recognized how difficult it was for me. Glenys Hughes and all the team are the most caring and compassionate people I know and I would highly recommend them
Courtney Byrne
31 May 2016
Absolutely amazing!!! We specifically asked for Dr. Hughes to help us figure out ways to make our two boys stop fighting as they were going at it daily. We left confident that positive things were to ...
Absolutely amazing!!! We specifically asked for Dr. Hughes to help us figure out ways to make our two boys stop fighting as they were going at it daily. We left confident that positive things were to come and it's been great! It's been 2 weeks now and not a single fight! We will be going to MCH from now on for all 4 of our kiddens. Couldn't ask for better service and care. Thank you for making our home calm again. You're all amazing!!
Shelby Fraser
6 Feb 2016
I recommend MCH to everyone I know with feline family members! Everyone there is compassionate and polite and you can really tell they take their commitment to provide your animals excellent care seri...
I recommend MCH to everyone I know with feline family members! Everyone there is compassionate and polite and you can really tell they take their commitment to provide your animals excellent care seriously. I've had appointments with both Dr. Green and Dr. Hughes and they are absolutely wonderful!
K. Æ.
1 Aug 2014
Disorganised staff who can't seem to get their patients' schedules straight -- who's in for which day, etc. Staff sounds uncertain and confused on the phone, and there seems to be a great miscommunica...
Disorganised staff who can't seem to get their patients' schedules straight -- who's in for which day, etc. Staff sounds uncertain and confused on the phone, and there seems to be a great miscommunication between employees. Upon visiting, staff are distracted and unattentive.
-- -.
12 Jul 2014
zero stars - dont take your cat to this place!!! ��this guy dr. boeckh is a incompetent hack.he pawns the work off to his "technicians" has no clue what is done or not done; omits records, dishonest, ...
zero stars - dont take your cat to this place!!! this guy dr. boeckh is a incompetent hack.he pawns the work off to his "technicians" has no clue what is done or not done; omits records, dishonest, cheap salesman. don't take your cat there!!!
Isabella Moroz
25 Jan 2014
What a wonderful place! I took my kitties there for their first visit and vaccinations and couldn't believe the welcome they received from the staff. It was a long drive from Kanata, but was well w...
What a wonderful place! I took my kitties there for their first visit and vaccinations and couldn't believe the welcome they received from the staff. It was a long drive from Kanata, but was well worth it. As stressful as the drive was to the kitties (crying, drooling, etc), the way they were treated by the staff and Dr Lowe made up for it! My kittens left the hospital calm and were 100% better during the drive back home. I loved the welcome and attention they received from the staff when they arrived all scared and worried, and the gentle and very skilled handling by Dr Lowe during the examination and treatment administration. We were not rushed, kitties were given time to calm down before any examinations took place, and all my questions were answered and worries were put to rest. I'm coming back and can't imagine going anywhere else.
MK W.
22 Jan 2014
A week ago I had to put down my pet cat (on Wednesday). The vet asked if I want a memorial paw print and some of his fur on a card. I hesitated but said sure. The little memorial was supposed to be re...
A week ago I had to put down my pet cat (on Wednesday). The vet asked if I want a memorial paw print and some of his fur on a card. I hesitated but said sure. The little memorial was supposed to be ready in two days (on Friday). I waited a whole week and went in today. The one assistant looked through the stack of cards and couldn't find it. Then they searched every file area in the public area, file folders, etc. and finally they check their computer. After twenty minutes they produced a cheap messy print on a card with fur in a little baggie that didn't have stripes in it like my cat did (orange on orange). I feel insulted. I believe that they forgot/ or didn't bother last week and just used someone else's deceased cat to pull one over on me. There was no personal message on the card either, just the printed phrase on front. Eight years ago I received a memorial card from a different vet when I had my dog put down and she signed it personally with a lovely handwritten sentiment inside, address to me about the loss of my friend and the vet even used my dog's name. WOW, what a difference a little thing like this situation can make on how someone feels about a vet.
Margaret W.
22 Jan 2014
A week ago I had to put down my pet cat (on Wednesday). The vet asked if I want a memorial paw print and some of his fur on a card. I hesitated but said sure. The little memorial was supposed to be re...
A week ago I had to put down my pet cat (on Wednesday). The vet asked if I want a memorial paw print and some of his fur on a card. I hesitated but said sure. The little memorial was supposed to be ready in two days (on Friday). I waited a whole week and went in today. The one assistant looked through the stack of cards and couldn't find it. Then they searched every file area in the public area, file folders, etc. and finally they check their computer. After twenty minutes they produced a cheap messy print on a card with fur in a little baggie that didn't have stripes in it like my cat did (orange on orange). I feel insulted. I believe that they forgot/ or didn't bother last week and just used someone else's deceased cat to pull one over on me. There was no personal message on the card either, just the printed phrase on front. Eight years ago I received a memorial card from a different vet when I had my dog put down and she signed it personally with a lovely handwritten sentiment inside, address to me about the loss of my friend and the vet even used my dog's name. WOW, what a difference a little thing like this situation can make on how someone feels about a vet.
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