Very friendly, compassionate, and informative staff who genuinely care about your fur babies as much as you do. The only real complaint is hours on weekends, but honestly they have similar or better hours than other non emergency vets out there. Read Less

I post this review at the Prince of Wales Animal Hospital as the same "Dr." who managed to misdiagnose our Sheltie and kill him works at this location as well. Stay away and take your pet anywhere but here if you want quality care Read Less

Convenient location, good customer service. I order my cat's food from here. Although they once forgot to notify me when my order was in they were very nice about it when I called them and promptly made sure that I got the food Read Less

As my pets hospital I can say that the attention hasn't always been ideal but it came a long way since then. Its pricey, yes, but you gotta know what services to get. The location is one of their best assets Read Less

I am very satisfied with the treatment and the attention that my cats are getting there. I would certainly recommend this hospital to every pet owner. They make you feel that their main concern is your pet's well-being, which is very important to me to feel it. I am taking my three cats there, one of my favorite doctors is Dr. Robinson. Doctors, nurses, technicians in general are very compassionate. Read Less

We have been dealing with Prince of Wales Animal hospital for about 3 years now. We initially just had our dog going there. We switched our cat to this vet after the spring from H-E- double hockey sticks. We thought that our dog may have gotten into something REALLY bad at the cottage. They saw her immediately when we called. They only did the tests needed for what we suspected she had gotten into. They didn't do anything unnecessary for the situation. Everything with that turned out fine (thank God!). Wouldn't you know it, the very next week, our cat started showing urinary issues. Having dealt with urinary blockages in the past with another cat, we were understandably very scared. We called the cat's regular vet, but because they were close to closing, they suggested taking him to an emergency vet ($300 just to walk in the door. We have been there before!). We decided to call the dog's vet (Prince of Wales Animal Hospital), and they said to bring him right in! Not only did they stay open late to see him, but they definitely tried to keep costs under control for us knowing that our dog had just cost us money the week before. The vet really listened to us, and handled him the way he likes to be handled. They don't use the "what's good handling for one animal is good for all" mentality. They do the same with our dog. She is extremely anxious getting her nails clipped, so when they take her to do them, the vet has her under one arm, and a giant treat jar under the other. Yes, they may cost a bit more than other vet clinics, but you get what you pay for, and they will only do what's necessary. Other vets may be cheaper for yearly check ups, but in an emergency will shake you down for any and every test that could possibly pertain to the situation. We will be moving soon, and switching to their sister clinic, but I have full faith that their sister clinic will be the same. If not, we will drive the extra distance to go back to Prince of Wales. Read Less

A big thanks to all the staff at Algonquin Animal Hospital. My furry clan has had the best treatment from them for over 25 years. It's never easy when saying goodbye to a furry friend, but, Dr Diane Walker has been at my side to help me through the process. Thank you for making it just a bit easier at that difficult time. And, for the great advice over the years. I appreciate all the great service and that everyone goes above and beyond. Read Less

Brought both my senior cats for dental care and other misc. Always so awesome. I was informed of costs and options every step of the way. Brought a new rescue kitten in today, looking forward to raising him to be healthy happy kitty with the help of the doctors and staff. Thanks guys. You really are the best. Read Less

Algonquin animal hospital doctors and staff are compassionate people. This year we lost 2 dogs, one at home and one humanly euthanized after a stroke. After a 2 month period of having no dogs, we purchased a Labrador pup and instantly returned to Algonquin because we knew we would get the best care for our new family member. We have been using their services for over 30 years and always felt that they really cared. The late Dr Stewart was an amazing vet and he expected the same from all the staff and he left a great legacy. Read Less

Algonquin Animal Hospital is the best.....you all are so compassionate and loved my BobbyMiles just the way i do. At the same time, i felt like you were the part of BobbyMile's family as you treated him like your own. I would NOT take my kitty to anywhere else but to Algonquin Animal Hospital. Thank you for the welcome card. It is the best folding card everrrrrr that we've received!!! <3 BobbyMiles appreciate it a lot <3 Read Less

I want to thank the wonderful, compassionate, friendly staff at Algonquin Animal Hospital for taking care of my little dog Casey for the past 14 years. My Casey went to Heaven recently and all the staff were so amazing to both of us in this difficult time. Thanks you so much to the Most Wonderful Caring Vet and Friend Dr. Diane Walker for all her wonderful, loving, care that you gave to my Casey for the past 14 years. You are a wonderful, amazing Lady Dr. Walker. Read Less

I found the staff here very friendly and accommodating! Especially the first time we booked an appointment there it was for what we thought was an emergency. I was at home with our lab who had eaten something she shouldn't have and was now pooping blood. Terrified I called my fiancee at work and we were both calling around to different vets begging for an appointment that day. This was the only vet in the area to fit us in and we had accidentally both booked an appointment than we both called to cancel then had to rebook again. They were very understanding that we were a bit disorganized and frazzled. I now always ask for the same doctor (whom my pets and I adore) and have no problem scheduling a convenient time. They weren't pushy for selling us things we didn't need but they were a bit pricier than some other vets BUT in my opinion totally worth the little bit more. You get what you pay for and the service here was great and always is great. Read Less

My cats have received good care at this veterinary clinic and I have not had problems getting appointments that suited my schedule. They have done well in reminding me of the cats' annual exams, which is great. They also stock a variety of prescription food and such--I have always been able to get my cat's medicated food and pills there easily enough.I started using this clinic when I first moved to Ottawa because of its location to my then apartment, it was very convenient for me. But, in that time my cats have seen a revolving door of doctors--all very good and friendly, but rarely the same one twice. So while the care was good, I have grown tired of explaining my cats' conditions every time I go in. Now that I live downtown, and it's no longer convenient, I will be looking for a new vet that will hopefully remember my pets when I bring them in.2/30 Read Less