16 Reviews

Queensway West Animal Hospital

Ottawa, Ontario
Reviews
Melissa B.
20 Jun 2018
REPORT
Queensway West Animal Hospital lit a candle in our eldest cat's honour when we had to make the difficult decision when she was sick. It meant a lot to us that the staff there took extra time to help u... Read More
Queensway West Animal Hospital lit a candle in our eldest cat's honour when we had to make the difficult decision when she was sick. It meant a lot to us that the staff there took extra time to help us in our time of need.  They have a phenomenal vet in Dr. Duns and the other vet staff.  He in particular is so compassionate and empathetic and helps by going the extra mile (sitting on the floor with your pet etc).  They were able to always fit us in when they could within reasonable time frames.  Thank you!! Read Less
Cameron
10 Mar 2018
REPORT
I took my kitten there because he was sick and after seeing the vet, whom was glad to answer any questions I had, is healthy and happy! The staff even called me a couple days later to check in on him.... Read More
I took my kitten there because he was sick and after seeing the vet, whom was glad to answer any questions I had, is healthy and happy! The staff even called me a couple days later to check in on him. Amazing customer service! Read Less
Stax G
9 Mar 2018
REPORT
Awesome clinic with vets who really care. Would recommend them to everyone. I never feel pressured to do unnecessary tests or procedures. Most of the time they are able to squeeze me in when I need an... Read More
Awesome clinic with vets who really care. Would recommend them to everyone. I never feel pressured to do unnecessary tests or procedures. Most of the time they are able to squeeze me in when I need an appointment in a hurry. Always friendly and helpful. I've been with them for over 10 years and even though I have moved to the east end of the city, I still bring my cats and dogs to them. Read Less
Alexandra Wainwright
22 Dec 2017
REPORT
Love the doctors, techs and staff! Always on time and never feel like we are recommended anything that isn't necessary. They were patient and caring when we put our dog down a few years ago,we didn't... Read More
Love the doctors, techs and staff! Always on time and never feel like we are recommended anything that isn't necessary. They were patient and caring when we put our dog down a few years ago,we didn't feel rushed. We came back when we got a new puppy. Read Less
Matthew Smith
8 Nov 2017
REPORT
We have a cat and just got a new puppy. Everyone has been great at showing us what we need for training the puppy and keeping the cat safe. Very helpful and easy going staff!
Melanie Patricia
25 Jul 2017
REPORT
We first came to Queensway West after adopting an older dog with separation anxiety in 2014. We moved to another city after a year and missed this place! I am glad we are back as I have always had a g... Read More
We first came to Queensway West after adopting an older dog with separation anxiety in 2014. We moved to another city after a year and missed this place! I am glad we are back as I have always had a great experience here. We bring our dog and our cat and the prices are better than our last vet. I have always found a great balance between price and care here, and Dr. Morrison is so great with our cat when she is nervous. She gets down on the floor to examine her while she is hiding in her carrier to coax her out slowly and talks to her in a baby voice. All the techs we have seen have been great too. We saw Dr. Duns for our dog recently when she was having some vomiting and he was great and didn't go straight to expensive unnecessary tests, which I liked a lot. Read Less
Tammy Whalen
21 Jul 2017
REPORT
I've never felt so confident with a veterinarian hospital. The support staff are helpful and caring, and the vets themselves are knowledgeable, friendly, and always willing to follow up on inquiries a... Read More
I've never felt so confident with a veterinarian hospital. The support staff are helpful and caring, and the vets themselves are knowledgeable, friendly, and always willing to follow up on inquiries about your pet's care. I do find them a little bit more expensive than what I have previously paid but that could be the normal increase of prices over the years; I don't know. What I do know is that I always feel like my animals have been well cared for and I wouldn't risk taking their care elsewhere. Also, important to me, the clinic is clean and smells good. thanks QWAH team! Read Less
Deb Turner
27 Mar 2017
REPORT
I am a completely satisfied customer of QAH. My GSD and I have been using their services since 2008. The 1st visit was an emergency - QAH took us in even though we were not yet a customer minutes bef... Read More
I am a completely satisfied customer of QAH. My GSD and I have been using their services since 2008. The 1st visit was an emergency - QAH took us in even though we were not yet a customer minutes before closing to help us. Help requiring hours not minutes. Since then we have been through two ACL surgeries and all the normal needs - they - all staff were and are great - I recommend them highly and challenge anyone to find fault in them - all I've ever experienced is professional, friendly, caring, and understanding staff. They are all you and your pet will ever need. Read Less
John Downing
6 Jan 2017
REPORT
Very professional and caring staff. Excellent service.
Colleen Powe
21 Oct 2016
REPORT
Both Dr.Dunns and Dr.Morrison are absolutely amazing with dogs AND people. They calm you and your pets when you're nervous, answer your questions when you're confused, and help to make the lives of yo... Read More
Both Dr.Dunns and Dr.Morrison are absolutely amazing with dogs AND people. They calm you and your pets when you're nervous, answer your questions when you're confused, and help to make the lives of you and your furry pal so much more enjoyable. Thanks for all you do for our best friends :) Read Less
Marie Hogan
10 Jun 2016
REPORT
They have been very compassionate and attentive with my pet who is seriously ill. They have even called twice this week to see how she is doing. I would recommend QWAH to anyone!
Lisa Jennifer
26 May 2016
REPORT
Queensway West Animal Hospital is the best! Got texts during the day (with pictures) updating me, was called twice to discuss how my cat was doing, he was given fantastic pain control, got to take ho... Read More
Queensway West Animal Hospital is the best! Got texts during the day (with pictures) updating me, was called twice to discuss how my cat was doing, he was given fantastic pain control, got to take home picture copies of all the X-rays and he got the best care possible. He's home eating a little even after having some teeth removed. So thankful for the team at QWAH! Read Less
Sonia Francis
18 Nov 2015
REPORT
Queensway West Animal Hospital has been taking care of my furry family members for over 15 years! September 2000, faced with a pet emergency, in a new city, I knew of QWAH from friends of ours - the c... Read More
Queensway West Animal Hospital has been taking care of my furry family members for over 15 years! September 2000, faced with a pet emergency, in a new city, I knew of QWAH from friends of ours - the clinic was just closing for the day, and in fact, the Doctor had already left. I presented with my cat who was convulsing - they called Dr. Dunns - he turned around and came back in for a client he had never met before! From the moment we walked through their door, they have provided excellent care and service. They have seen us through heartbreaking illness, and supported us through treatment. Always giving options with the animals best interest at heart. They have grieved with us at the end of a life, and celebrated with us when we have welcomed a new one. They have supported through puppy hood...twice, have made time for those little things that just pop up. They have always welcomed and encouraged my children to be part of the pet care experience. Queensway West Animal Hospital knows that pets are members of our family. And while a pet might not be our whole life, they are what make our lives whole! Thank you from the whole Francis Family (Mindy, Tesla, Copper,) Nutmeg, Karma, Ollie Read Less
Bruce McIntosh
17 Nov 2015
REPORT
Not only are staff members very congenial, they are all knowledgeable. Your pet is warmly greeted and then receives first class care. Our Golden Retriever has been treated here for all of his 8 years.... Read More
Not only are staff members very congenial, they are all knowledgeable. Your pet is warmly greeted and then receives first class care. Our Golden Retriever has been treated here for all of his 8 years. He recently had surgery for cyst removal and tooth extraction. Dr. Steven Duns and the attending technicians are superb practicians. I trust them completely to treat and prescribe all necessary medications for Baxter. You can feel confident that your pet has received the best care available.Read Less
Don Noel
13 Oct 2015
REPORT
I've had to bring in two cats recently for care. They not only fixed the problems but also were able to do so while accommodating my limited financial resources. All the people clearly love animals an... Read More
I've had to bring in two cats recently for care. They not only fixed the problems but also were able to do so while accommodating my limited financial resources. All the people clearly love animals and what they do. It's not just a job to them, it's an avocation. You cannot possibly go wrong bringing your cat to them. Read Less
Colin Bresee
22 Sep 2015
REPORT
The veterinarians and staff are very knowledgeable and they take great care in keeping your pet health and are quick to diagnose and treat a sick pet, often in a single visit. I took my elderly dog t... Read More
The veterinarians and staff are very knowledgeable and they take great care in keeping your pet health and are quick to diagnose and treat a sick pet, often in a single visit. I took my elderly dog to them when I was new to the city and they suggested a simple $10 injection once a month and that restored his mobility and allowed him to live an extra 2 years. I have continued to take my pets to QWAH as the care and personal attention each one receives has been the best I have ever experienced. Thanks! Read Less
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
(613) 271-8387
60 Colchester Square
Ottawa Ontario K2K 2X4
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-17:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Queensway West Animal Hospital

Ottawa, Ontario
(16)
60 Colchester Square
Ottawa Ontario K2K 2X4
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-17:00PM
Melissa B.
20 Jun 2018
REPORT
Queensway West Animal Hospital lit a candle in our eldest cat's honour when we had to make the difficult decision when she was sick. It meant a lot to us that the staff there took extra time to help u... Read More
Queensway West Animal Hospital lit a candle in our eldest cat's honour when we had to make the difficult decision when she was sick. It meant a lot to us that the staff there took extra time to help us in our time of need.  They have a phenomenal vet in Dr. Duns and the other vet staff.  He in particular is so compassionate and empathetic and helps by going the extra mile (sitting on the floor with your pet etc).  They were able to always fit us in when they could within reasonable time frames.  Thank you!! Read Less
Cameron
10 Mar 2018
REPORT
I took my kitten there because he was sick and after seeing the vet, whom was glad to answer any questions I had, is healthy and happy! The staff even called me a couple days later to check in on him.... Read More
I took my kitten there because he was sick and after seeing the vet, whom was glad to answer any questions I had, is healthy and happy! The staff even called me a couple days later to check in on him. Amazing customer service! Read Less
Stax G
9 Mar 2018
REPORT
Awesome clinic with vets who really care. Would recommend them to everyone. I never feel pressured to do unnecessary tests or procedures. Most of the time they are able to squeeze me in when I need an... Read More
Awesome clinic with vets who really care. Would recommend them to everyone. I never feel pressured to do unnecessary tests or procedures. Most of the time they are able to squeeze me in when I need an appointment in a hurry. Always friendly and helpful. I've been with them for over 10 years and even though I have moved to the east end of the city, I still bring my cats and dogs to them. Read Less
Alexandra Wainwright
22 Dec 2017
REPORT
Love the doctors, techs and staff! Always on time and never feel like we are recommended anything that isn't necessary. They were patient and caring when we put our dog down a few years ago,we didn't... Read More
Love the doctors, techs and staff! Always on time and never feel like we are recommended anything that isn't necessary. They were patient and caring when we put our dog down a few years ago,we didn't feel rushed. We came back when we got a new puppy. Read Less
Matthew Smith
8 Nov 2017
REPORT
We have a cat and just got a new puppy. Everyone has been great at showing us what we need for training the puppy and keeping the cat safe. Very helpful and easy going staff!
Melanie Patricia
25 Jul 2017
REPORT
We first came to Queensway West after adopting an older dog with separation anxiety in 2014. We moved to another city after a year and missed this place! I am glad we are back as I have always had a g... Read More
We first came to Queensway West after adopting an older dog with separation anxiety in 2014. We moved to another city after a year and missed this place! I am glad we are back as I have always had a great experience here. We bring our dog and our cat and the prices are better than our last vet. I have always found a great balance between price and care here, and Dr. Morrison is so great with our cat when she is nervous. She gets down on the floor to examine her while she is hiding in her carrier to coax her out slowly and talks to her in a baby voice. All the techs we have seen have been great too. We saw Dr. Duns for our dog recently when she was having some vomiting and he was great and didn't go straight to expensive unnecessary tests, which I liked a lot. Read Less
Tammy Whalen
21 Jul 2017
REPORT
I've never felt so confident with a veterinarian hospital. The support staff are helpful and caring, and the vets themselves are knowledgeable, friendly, and always willing to follow up on inquiries a... Read More
I've never felt so confident with a veterinarian hospital. The support staff are helpful and caring, and the vets themselves are knowledgeable, friendly, and always willing to follow up on inquiries about your pet's care. I do find them a little bit more expensive than what I have previously paid but that could be the normal increase of prices over the years; I don't know. What I do know is that I always feel like my animals have been well cared for and I wouldn't risk taking their care elsewhere. Also, important to me, the clinic is clean and smells good. thanks QWAH team! Read Less
Deb Turner
27 Mar 2017
REPORT
I am a completely satisfied customer of QAH. My GSD and I have been using their services since 2008. The 1st visit was an emergency - QAH took us in even though we were not yet a customer minutes bef... Read More
I am a completely satisfied customer of QAH. My GSD and I have been using their services since 2008. The 1st visit was an emergency - QAH took us in even though we were not yet a customer minutes before closing to help us. Help requiring hours not minutes. Since then we have been through two ACL surgeries and all the normal needs - they - all staff were and are great - I recommend them highly and challenge anyone to find fault in them - all I've ever experienced is professional, friendly, caring, and understanding staff. They are all you and your pet will ever need. Read Less
John Downing
6 Jan 2017
REPORT
Very professional and caring staff. Excellent service.
Colleen Powe
21 Oct 2016
REPORT
Both Dr.Dunns and Dr.Morrison are absolutely amazing with dogs AND people. They calm you and your pets when you're nervous, answer your questions when you're confused, and help to make the lives of yo... Read More
Both Dr.Dunns and Dr.Morrison are absolutely amazing with dogs AND people. They calm you and your pets when you're nervous, answer your questions when you're confused, and help to make the lives of you and your furry pal so much more enjoyable. Thanks for all you do for our best friends :) Read Less
Marie Hogan
10 Jun 2016
REPORT
They have been very compassionate and attentive with my pet who is seriously ill. They have even called twice this week to see how she is doing. I would recommend QWAH to anyone!
Lisa Jennifer
26 May 2016
REPORT
Queensway West Animal Hospital is the best! Got texts during the day (with pictures) updating me, was called twice to discuss how my cat was doing, he was given fantastic pain control, got to take ho... Read More
Queensway West Animal Hospital is the best! Got texts during the day (with pictures) updating me, was called twice to discuss how my cat was doing, he was given fantastic pain control, got to take home picture copies of all the X-rays and he got the best care possible. He's home eating a little even after having some teeth removed. So thankful for the team at QWAH! Read Less
Sonia Francis
18 Nov 2015
REPORT
Queensway West Animal Hospital has been taking care of my furry family members for over 15 years! September 2000, faced with a pet emergency, in a new city, I knew of QWAH from friends of ours - the c... Read More
Queensway West Animal Hospital has been taking care of my furry family members for over 15 years! September 2000, faced with a pet emergency, in a new city, I knew of QWAH from friends of ours - the clinic was just closing for the day, and in fact, the Doctor had already left. I presented with my cat who was convulsing - they called Dr. Dunns - he turned around and came back in for a client he had never met before! From the moment we walked through their door, they have provided excellent care and service. They have seen us through heartbreaking illness, and supported us through treatment. Always giving options with the animals best interest at heart. They have grieved with us at the end of a life, and celebrated with us when we have welcomed a new one. They have supported through puppy hood...twice, have made time for those little things that just pop up. They have always welcomed and encouraged my children to be part of the pet care experience. Queensway West Animal Hospital knows that pets are members of our family. And while a pet might not be our whole life, they are what make our lives whole! Thank you from the whole Francis Family (Mindy, Tesla, Copper,) Nutmeg, Karma, Ollie Read Less
Bruce McIntosh
17 Nov 2015
REPORT
Not only are staff members very congenial, they are all knowledgeable. Your pet is warmly greeted and then receives first class care. Our Golden Retriever has been treated here for all of his 8 years.... Read More
Not only are staff members very congenial, they are all knowledgeable. Your pet is warmly greeted and then receives first class care. Our Golden Retriever has been treated here for all of his 8 years. He recently had surgery for cyst removal and tooth extraction. Dr. Steven Duns and the attending technicians are superb practicians. I trust them completely to treat and prescribe all necessary medications for Baxter. You can feel confident that your pet has received the best care available.Read Less
Don Noel
13 Oct 2015
REPORT
I've had to bring in two cats recently for care. They not only fixed the problems but also were able to do so while accommodating my limited financial resources. All the people clearly love animals an... Read More
I've had to bring in two cats recently for care. They not only fixed the problems but also were able to do so while accommodating my limited financial resources. All the people clearly love animals and what they do. It's not just a job to them, it's an avocation. You cannot possibly go wrong bringing your cat to them. Read Less
Colin Bresee
22 Sep 2015
REPORT
The veterinarians and staff are very knowledgeable and they take great care in keeping your pet health and are quick to diagnose and treat a sick pet, often in a single visit. I took my elderly dog t... Read More
The veterinarians and staff are very knowledgeable and they take great care in keeping your pet health and are quick to diagnose and treat a sick pet, often in a single visit. I took my elderly dog to them when I was new to the city and they suggested a simple $10 injection once a month and that restored his mobility and allowed him to live an extra 2 years. I have continued to take my pets to QWAH as the care and personal attention each one receives has been the best I have ever experienced. Thanks! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know