Everything we do or recommend is to develop and maintain a happy healthy well-adjusted pet. North Heritage Animal Hospital opened on the East side of Owen Sound in 1997. Our small staff is focused on getting to know our patients and their owners. This allows us to help make appropriate recommendations for preventative medicine and treatment of illness to best serve each individual patient and their families. We also have a small sister clinic in the Chesley Veterinary Clinic in Chesley Ontario which offers limited routine small animal appointments as well as some basic small animal surgical procedures. To book an appointment at our Chesley location please call 519-363-3431
Reviews
Susan M.
5 Apr 2019
REPORT
I have been taking my pets here since they opened 20 years ago. I love this place and the kind people that work here. When I lost my beloved dog Daisy to a terrible accident, they were kind and compas... Read More
I have been taking my pets here since they opened 20 years ago. I love this place and the kind people that work here. When I lost my beloved dog Daisy to a terrible accident, they were kind and compassionate and helped me through that awful time. I love Dr. Sasha Kotzeff! She listens to your opinions and explains things very well. As long as she is there I will never change veterinarians. Read Less
Jessica
19 Jul 2018
REPORT
North Heritage Animal Hospital did everything in their power to help my 10 week old puppy when we rushed him in. Unfortunately he passed and we paid to have him cremated. They then FORGOT to change hi... Read More
North Heritage Animal Hospital did everything in their power to help my 10 week old puppy when we rushed him in. Unfortunately he passed and we paid to have him cremated. They then FORGOT to change his hold on the application to have him sent away. My pup has now been there for two weeks on hold. And I have to wait another two weeks to get him back. Absolutely ridiculous and whoever takes care of this kind of situation should be completely ashamed of themselves. I will never come back here. Read Less
Jess S.
19 Jul 2018
REPORT
On July 5th we lost Charlie. Today on July 19th I called to see what the status of picking him up was and the animal hospital told me they FORGOT to send him away to be cremated. Not once, but TWICE. ... Read More
On July 5th we lost Charlie. Today on July 19th I called to see what the status of picking him up was and the animal hospital told me they FORGOT to send him away to be cremated. Not once, but TWICE. So for two weeks my pup has been sitting at the animal hospital, cremation paid for, and still nothing done. Then, they go on to tell me that they can't send him away for another week, and I can't pick him up for a WEEK AFTER THAT. Absolutely ridiculous. Whoever takes care of things like that needs to be ashamed of themselves. I will NEVER go back. Read Less
A Shockingham
12 Jun 2018
REPORT
Great place to take your pet. Somehow they're quick while remaining kind, courteous and competent.
H K
26 Jan 2018
REPORT
Spacious place. Warm, friendly staff. Bears graciously with fussy pet owners (me).
I never felt rushed, they take their time for every patient and caregiver.
No talking you into the stuff they display... Read More
Spacious place. Warm, friendly staff. Bears graciously with fussy pet owners (me).
I never felt rushed, they take their time for every patient and caregiver.
No talking you into the stuff they display in the small shop section. Read Less
Moose In A Room
19 Nov 2017
REPORT
Excellent service. Reliable and friendly
Ashley Neerhof
2 Aug 2017
REPORT
Wonderful staff! My cat is not the calmest of beasts and they took excellent care of him. Very patient and understanding.
Alyse Bartel
12 May 2017
REPORT
Saphiras has been going to this vet for two years now, I love the place and the people
scot vanderwal
11 Apr 2017
REPORT
Samantha Kennedy
13 Feb 2017
REPORT
Hope F
27 Jan 2017
REPORT
They are great with our dog. She is happy when she goes to the vet even though it's been when she's sick. She doesn't fuss when they take her with them. My only side note is that they thought my fianc... Read More
They are great with our dog. She is happy when she goes to the vet even though it's been when she's sick. She doesn't fuss when they take her with them. My only side note is that they thought my fiancee and I were mother and daughter and after correcting them they think we're sisters. To be fair though I'm four years younger than my other half and they are great with our dog and that's what really matters. Read Less
Shelley McNamara
24 Jan 2017
REPORT
I've just returned from my first visit here with my adult cat, Roxy, because she had an ingrown nail (I missed it last time we trimmed so it got longer than the rest). Anyway, I was a bit of a wreak,... Read More
I've just returned from my first visit here with my adult cat, Roxy, because she had an ingrown nail (I missed it last time we trimmed so it got longer than the rest). Anyway, I was a bit of a wreak, they got me in quickly and everyone I encountered was very empathetic and kind. They were able to fix the problem quickly and easily. Roxy was calm and unconcerned, which is basically a miracle. The facilities were clean and spacious and I felt comfortable that she was safe.
I will definitely be making this our regular vet. Read Less
Everything we do or recommend is to develop and maintain a happy healthy well-adjusted pet. North Heritage Animal Hospital opened on the East side of Owen Sound in 1997. Our small staff is focused on getting to know our patients and their owners. This allows us to help make appropriate recommendations for preventative medicine and treatment of illness to best serve each individual patient and their families. We also have a small sister clinic in the Chesley Veterinary Clinic in Chesley Ontario which offers limited routine small animal appointments as well as some basic small animal surgical procedures. To book an appointment at our Chesley location please call 519-363-3431
I have been taking my pets here since they opened 20 years ago. I love this place and the kind people that work here. When I lost my beloved dog Daisy to a terrible accident, they were kind and compas... Read More
I have been taking my pets here since they opened 20 years ago. I love this place and the kind people that work here. When I lost my beloved dog Daisy to a terrible accident, they were kind and compassionate and helped me through that awful time. I love Dr. Sasha Kotzeff! She listens to your opinions and explains things very well. As long as she is there I will never change veterinarians. Read Less
Jessica
19 Jul 2018
REPORT
☆☆☆☆☆
REPORT
North Heritage Animal Hospital did everything in their power to help my 10 week old puppy when we rushed him in. Unfortunately he passed and we paid to have him cremated. They then FORGOT to change hi... Read More
North Heritage Animal Hospital did everything in their power to help my 10 week old puppy when we rushed him in. Unfortunately he passed and we paid to have him cremated. They then FORGOT to change his hold on the application to have him sent away. My pup has now been there for two weeks on hold. And I have to wait another two weeks to get him back. Absolutely ridiculous and whoever takes care of this kind of situation should be completely ashamed of themselves. I will never come back here. Read Less
Jess S.
19 Jul 2018
REPORT
☆☆☆☆☆
REPORT
On July 5th we lost Charlie. Today on July 19th I called to see what the status of picking him up was and the animal hospital told me they FORGOT to send him away to be cremated. Not once, but TWICE. ... Read More
On July 5th we lost Charlie. Today on July 19th I called to see what the status of picking him up was and the animal hospital told me they FORGOT to send him away to be cremated. Not once, but TWICE. So for two weeks my pup has been sitting at the animal hospital, cremation paid for, and still nothing done. Then, they go on to tell me that they can't send him away for another week, and I can't pick him up for a WEEK AFTER THAT. Absolutely ridiculous. Whoever takes care of things like that needs to be ashamed of themselves. I will NEVER go back. Read Less
A Shockingham
12 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Great place to take your pet. Somehow they're quick while remaining kind, courteous and competent.
H K
26 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Spacious place. Warm, friendly staff. Bears graciously with fussy pet owners (me).
I never felt rushed, they take their time for every patient and caregiver.
No talking you into the stuff they display... Read More
Spacious place. Warm, friendly staff. Bears graciously with fussy pet owners (me).
I never felt rushed, they take their time for every patient and caregiver.
No talking you into the stuff they display in the small shop section. Read Less
Moose In A Room
19 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Excellent service. Reliable and friendly
Ashley Neerhof
2 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Wonderful staff! My cat is not the calmest of beasts and they took excellent care of him. Very patient and understanding.
Alyse Bartel
12 May 2017
REPORT
☆☆☆☆☆
REPORT
Saphiras has been going to this vet for two years now, I love the place and the people
scot vanderwal
11 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Samantha Kennedy
13 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Hope F
27 Jan 2017
REPORT
☆☆☆☆☆
REPORT
They are great with our dog. She is happy when she goes to the vet even though it's been when she's sick. She doesn't fuss when they take her with them. My only side note is that they thought my fianc... Read More
They are great with our dog. She is happy when she goes to the vet even though it's been when she's sick. She doesn't fuss when they take her with them. My only side note is that they thought my fiancee and I were mother and daughter and after correcting them they think we're sisters. To be fair though I'm four years younger than my other half and they are great with our dog and that's what really matters. Read Less
Shelley McNamara
24 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I've just returned from my first visit here with my adult cat, Roxy, because she had an ingrown nail (I missed it last time we trimmed so it got longer than the rest). Anyway, I was a bit of a wreak,... Read More
I've just returned from my first visit here with my adult cat, Roxy, because she had an ingrown nail (I missed it last time we trimmed so it got longer than the rest). Anyway, I was a bit of a wreak, they got me in quickly and everyone I encountered was very empathetic and kind. They were able to fix the problem quickly and easily. Roxy was calm and unconcerned, which is basically a miracle. The facilities were clean and spacious and I felt comfortable that she was safe.
I will definitely be making this our regular vet. Read Less