Whites Road Animal Hospital
Pickering, Ontario
General Info
At Whites Road Animal Hospital in Pickering, compassionate expertise in veterinary care is a natural extension of what we do. Whites Road Animal Hospital is located in Pickering and is a popular choice for pet owners seeking veterinary services nearby. The proximity of the clinics in Ontario makes it easy for local pet owners to access veterinary services. Depending on their specifics, services will likely include routine check-ups with pet vaccinations and early diseases screenings with diagnostic consultations. White’s Road Animal Hospital creates a neat and amenable atmosphere, which significantly reduces the tension levels in pets and their owners. The veterinary team at Pickering deals with a diverse spectrum of conditions, from skin and coat issues to dental problems and mobility challenges. The clinic focuses on more than just wellness visits and preventive plans. It also addresses issues such as infections and digestive disturbances. Whites Road Animal Hospital is the primary resource for Ontario families when their pets face difficult health-related diagnoses or age-related chronic diseases. Visitors who come to the clinic frequently comment on its communication style because it exhibits the kind of clarity and kindness that is easy to comprehend. Pet owners feel more empowered to make informed decisions for their beloved animals. Many customers stay with the company year after year because they believe they are getting the same level of service, which helps build trust over time. The veterinary staff is highly skilled in tackling both basic and complex issues, which makes them the ideal source of advice on how a pet should be cared for in the long term. Whites Road Animal Hospital is expanding as more pet owners either move into the Pickering area or seek closer locations for veterinary care. Through the close-knit local pet community, the clinic is afforded an opportunity to network with other pet lovers regarding responsible ownership and animal care. Professionals who want to establish a practice in Ontario find it a stable option to deliver routine and emergency care. Whites Road Animal Hospital in Pickering is conveniently close for residents from other Ontario areas, which makes it easy for them to access the facility. From new pet owners seeking guidance to long-term clients managing special conditions, the need for clear, compassionate, and consistent veterinary service is always there. It is a key activity that the company undertakes to achieve its basic community function. Allergy Testing, Anesthesiology, and multiple other options are available to the clients at no added cost. From puppy well-being to senior pet health and everything in between, Whites Road Animal Hospital helps families across Pickering make the right choices.
Team
P3 Veterinary Partners
Administrative
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{{staff.biography}}
Reviews
Katya I.
8 Jul 2018
REPORT
Do you view your pet as a family member?Do you like to have an honest, open rapport with your vet?More importantly, do you want your pet to establish a relationship with his or her care provider?If so...
Do you view your pet as a family member?Do you like to have an honest, open rapport with your vet?More importantly, do you want your pet to establish a relationship with his or her care provider?If so, then Whites Road Animal Hospital delivers all this and more, without pushing for unnecessary treatments or tests. We have been going to Whites Road for over 10 years. Their care and support of our dogs has been constant. Dr. Donovan looked after Lizzie, our hound, until she passed last September. His compassion and care, and that of the entire staff, really helped us through that time. They have been very supportive of caring for our GSD, Kiara, who has intense fears of clinics (fostered before we discovered Whites Road). Dr. Donovan has taken numerous courses in behaviour management, and his advice and treatment of Kiara has been outstanding.Now, our new baby hound is enjoying the same quality of care!To those of you who felt that you were passed around from vet to vet, then just request a single vet when you make your appointment. The attentive and compassionate staff has always gone out of their way to ensure this, if you request it.I wouldn't take my dogs anywhere else!
Marsha J D
7 Jun 2018
REPORT
Hwy 2 Vet / Whites Road have been my vet for 35 years now. Very caring with great instincts knowing what is wrong which has kept costs to a minimum.
Ian Berger
5 Jun 2018
REPORT
A bit expensive but they really care about your animals
Bev Foo
16 Apr 2018
REPORT
Dr. Donovan excellent and extremely caring.
Tina B.
20 Feb 2018
REPORT
Best veterinary care a pet owner can hope for -- kind, compassionate care, honest advice and they don't overcharge or push for unnecessary tests. I adopted a dog with multiple health issues and they w...
Best veterinary care a pet owner can hope for -- kind, compassionate care, honest advice and they don't overcharge or push for unnecessary tests. I adopted a dog with multiple health issues and they were very supportive right up to the end.
Linda Langlois
29 Jan 2018
REPORT
I have been taking Molly Langlois to this place since she was 8 weeks old ! They are amazing the Dr and the rest of the staff Molly was really sick the 2week of Jan 2018 and within 4 days we lost her...
I have been taking Molly Langlois to this place since she was 8 weeks old ! They are amazing the Dr and the rest of the staff Molly was really sick the 2week of Jan 2018 and within 4 days we lost her the Dr did his best to help her with pain meds X-rays blood work but Molly could not make it we had to let her go on Jan 20 2018 it was the hardest decision we had ever had to make but it was the best choice for her she would have been 4 this coming March and we loved her to dea...th and she was very spoiled we miss her like crazy but we know she is in a better place and no more pain Thank you to everyone and Whites Rd and the Westney Rd location for looking after Molly we could not have asked for better care because you gave your all to her. Today I received a letter from University of Guelph Veterinary College letting me know that the Hwy 2 Vet office made a monetary donation to OVC Pet Trust at the college in memory ofMolly I want to say a big Thank You to you all! Linda Langlois See More
Sherry Lansdown
21 Jan 2018
REPORT
The Doctors at the clinic are caring, efficient providers. They do not try to upsell to families.
Emily L.
27 Aug 2017
REPORT
Always passed around to different vets. Every visit the vet met my dog for the first time. The fact that there was no continuity in care was a little disturbing. Procedures were pushed with no relevan...
Always passed around to different vets. Every visit the vet met my dog for the first time. The fact that there was no continuity in care was a little disturbing. Procedures were pushed with no relevance to what my dog was brought in for. Additionally quotes that were received from the vet were way over what we were quoted from other vets. It really feels like this office is trying to make as much money as possible.
Stefan Marshall
7 Jun 2017
REPORT
We've been going there for 9 years for our dog and cat and have no complaints.
Nicole Corley
27 Apr 2017
REPORT
We have been going to this clinic for about 6 years. Dr. Donovan and Dr. Birch have been very attentive and caring with our dogs. Our beloved Chow, passed away recently and the staff acknowledged a...
We have been going to this clinic for about 6 years. Dr. Donovan and Dr. Birch have been very attentive and caring with our dogs. Our beloved Chow, passed away recently and the staff acknowledged and sympathized with our loss in such a kind way. These doctors are amazing, knowledgeable, good listeners, caring, and kind.
N
23 Jan 2017
REPORT
The vet we regularly visited there was friendly, caring, compassionate and excellent. Really listened. However, the front desk was a bit 'cold'. The prices are consistently high - and ultimately it's ...
The vet we regularly visited there was friendly, caring, compassionate and excellent. Really listened. However, the front desk was a bit 'cold'. The prices are consistently high - and ultimately it's what made me choose to go elsewhere.
Kathleen Kay
8 Sep 2016
REPORT
We've been going to this vet for over a year and i really don't know how we lasted that long.
To begin, the reception were extremely rude and condescending. They were also very unforgiving especiall...
We've been going to this vet for over a year and i really don't know how we lasted that long.
To begin, the reception were extremely rude and condescending. They were also very unforgiving especially about lates. Booking future appointments with them was so uncomfortable and we really felt as though we weren't welcome. I really honestly don't think that their reception staff had ever once smiled at us.
Their prices were ridiculously high, to give an idea, after an appointment, we asked if we could get our puppy's nails trimmed. We expected below $15 which is the usual price wherever you may go ($11 at petsmart). When our puppy was returned to us 5 minutes later, we were charged $21.
The vets and vet techs on staff are very friendly and explain things very well however at each visit, more time is being wasted upselling one of their services that aren't necessary to us.. like autobody scammers that claim something is wrong with your car when in reality nothing is...
In conclusion, were switching vets due to rude receptionists and outrageous prices.
Marie Kean
30 Aug 2016
REPORT
I have been going to this clinic since 1999 and i love the compassion Dr Paul Donavan has! For the ones who have given harsh reviews...remember one thing owning an animal is a responsibility, it is n...
I have been going to this clinic since 1999 and i love the compassion Dr Paul Donavan has! For the ones who have given harsh reviews...remember one thing owning an animal is a responsibility, it is not always cheap! Just be thankful you do not have to pay for your own personal Health Care in this country!
I do not have health insurance on any of my dogs but I do understand the costs involved in running a business. I put my 3 dogs wellbeing at the top of my list.
Stefanie Chartrand
19 Jul 2016
REPORT
Not a great first impression. I recently adopted a puppy and was calling around to determine what vet to take her to and here's why she won't be going to White's rd Animal Hospital; untrained front de...
Not a great first impression. I recently adopted a puppy and was calling around to determine what vet to take her to and here's why she won't be going to White's rd Animal Hospital; untrained front desk staff, and lack of attention to animal welfare. Iv'e provided a long explanation of my experience below for those who don't mind a bit of reading.
First of all, when I asked about their spay procedure instead of putting everything together they've broken up the different costs so that you think they're the cheaper option when really they cost twice as much. Furthermore, they mentioned that a lot of necessary items are option for the surgery. For example, blood work, IV, and post op meds were all optional but if you don't get those you are seriously endangering your pets life. Blood work is necessary to make sure that your pet is healthy enough for a procedure and to determine how they will respond to the anesthesia. And, just like with us, before a surgery your pet has to fast and can't drink anything the night before, so not putting them on IV fluids is down right cruel, and finding a vein in a dog is not the easiest thing, so having an IV already in place can be the difference between life and death if something goes wrong during the surgery.
Finally, the person I was speaking to did not have any of the basic information that I was asking for and after being put on hold twice she needed someone explaining it to her which she then repeated to me, instead of just transferring me to that person. It was very frustrating having to wait for her to ask the other woman for each question and hearing her voice in the background adding on tidbits that the woman on the phone forgot to say. I understand everyone needs to learn but, in my opinion, you should train your employees before you have them answering your phones.
D NB
1 Jun 2016
REPORT
This place over charges.. They find ways to make u pay almost double the amount due.. We paid over 275$ for uninformed services..
Dave O.
13 Jan 2011
REPORT
Our pets are our children and as important to us as are the human family members.I have been bringing my dogs to this wonderful caring Vet clinic since they openned. My first dog Baub for 14.5 years a...
Our pets are our children and as important to us as are the human family members.I have been bringing my dogs to this wonderful caring Vet clinic since they openned. My first dog Baub for 14.5 years and now our big guy Phable for about 9 years now.Dr Birch & Dr Donavan are just fantastic as are the others that they have working at the clinic.For anyone needing a Vet, do not hesitate in taking your pet herekeep up the great service and care, and happy new years
Book an Appointment
FAQs
Where is Whites Road Animal Hospital located?
Whites Road Animal Hospital is located at 1822 Whites Rd N #16, Pickering, Ontario L1V 6W3. It's easily accessible to pet owners in the Pickering area and surrounding communities.
What time does Whites Road Animal Hospital open and close each day?
Whites Road Animal Hospital is open Monday 07:30 AM - 20:00 PM, Tuesday 07:30 AM - 20:00 PM, Wednesday 07:30 AM - 19:00 PM, Thursday 07:30 AM - 19:00 PM, Friday 07:30 AM - 19:00 PM. On Saturdays, it's open 08:00 AM to 12:00 PM. They are closed on Sundays.
Is Whites Road Animal Hospital open on Saturdays?
Yes, Whites Road Animal Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 12:00 PM.
Is Whites Road Animal Hospital open on Sundays?
No, Whites Road Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Whites Road Animal Hospital?
Online booking through TopVet is currently unavailable for Whites Road Animal Hospital. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Whites Road Animal Hospital offer?
Whites Road Animal Hospital in Pickering offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Bloodwork, Boarding. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Whites Road Animal Hospital offer vaccinations for pets?
Yes, Whites Road Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Pickering clinic.
Does Whites Road Animal Hospital offer pet dental care?
Absolutely. Whites Road Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Whites Road Animal Hospital?
Whites Road Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Pickering.
Does Whites Road Animal Hospital provide boarding or kennel services?
Yes, Whites Road Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Whites Road Animal Hospital?
Whites Road Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Pickering has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Whites Road Animal Hospital microchip my pet?
Yes, Whites Road Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
7:30 AM – 8:00 PM
Tuesday
Tue
7:30 AM – 8:00 PM
Wednesday
Wed
7:30 AM – 7:00 PM
Thursday
Thu
7:30 AM – 7:00 PM
Friday
Fri
7:30 AM – 7:00 PM
Saturday
Sat
8:00 AM – 12:00 PM
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
In-House Pharmacy
Internal Medicine
Laboratory
Lameness Locator
Livestock/Farm Animal Care
Microchipping
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Parasite Prevention
Pet Euthanasia
Pocket Pet Care
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-Rays)
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Titer Testing
Ultrasound
Vaccinations
Wellness Exams
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Whites Road Animal Hospital
Pickering, Ontario
1822 Whites Rd N #16
Pickering Ontario L1V 6W3
General Info
At Whites Road Animal Hospital in Pickering, compassionate expertise in veterinary care is a natural extension of what we do. Whites Road Animal Hospital is located in Pickering and is a popular choice for pet owners seeking veterinary services nearby. The proximity of the clinics in Ontario makes it easy for local pet owners to access veterinary services. Depending on their specifics, services will likely include routine check-ups with pet vaccinations and early diseases screenings with diagnostic consultations. White’s Road Animal Hospital creates a neat and amenable atmosphere, which significantly reduces the tension levels in pets and their owners. The veterinary team at Pickering deals with a diverse spectrum of conditions, from skin and coat issues to dental problems and mobility challenges. The clinic focuses on more than just wellness visits and preventive plans. It also addresses issues such as infections and digestive disturbances. Whites Road Animal Hospital is the primary resource for Ontario families when their pets face difficult health-related diagnoses or age-related chronic diseases. Visitors who come to the clinic frequently comment on its communication style because it exhibits the kind of clarity and kindness that is easy to comprehend. Pet owners feel more empowered to make informed decisions for their beloved animals. Many customers stay with the company year after year because they believe they are getting the same level of service, which helps build trust over time. The veterinary staff is highly skilled in tackling both basic and complex issues, which makes them the ideal source of advice on how a pet should be cared for in the long term. Whites Road Animal Hospital is expanding as more pet owners either move into the Pickering area or seek closer locations for veterinary care. Through the close-knit local pet community, the clinic is afforded an opportunity to network with other pet lovers regarding responsible ownership and animal care. Professionals who want to establish a practice in Ontario find it a stable option to deliver routine and emergency care. Whites Road Animal Hospital in Pickering is conveniently close for residents from other Ontario areas, which makes it easy for them to access the facility. From new pet owners seeking guidance to long-term clients managing special conditions, the need for clear, compassionate, and consistent veterinary service is always there. It is a key activity that the company undertakes to achieve its basic community function. Allergy Testing, Anesthesiology, and multiple other options are available to the clients at no added cost. From puppy well-being to senior pet health and everything in between, Whites Road Animal Hospital helps families across Pickering make the right choices.
Business Hours
Monday
07:30AM-20:00PM
Tuesday
07:30AM-20:00PM
Wednesday
07:30AM-19:00PM
Thursday
07:30AM-19:00PM
Friday
07:30AM-19:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Genetic Disease Testing
Grooming
In-House Pharmacy
Internal Medicine
Laboratory
Lameness Locator
Livestock/Farm Animal Care
Microchipping
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Parasite Prevention
Pet Euthanasia
Pocket Pet Care
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Radiology (X-Rays)
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Titer Testing
Ultrasound
Vaccinations
Wellness Exams
Team
P3 Veterinary Partners
Administrative
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Katya I.
8 Jul 2018
Do you view your pet as a family member?Do you like to have an honest, open rapport with your vet?More importantly, do you want your pet to establish a relationship with his or her care provider?If so...
Do you view your pet as a family member?Do you like to have an honest, open rapport with your vet?More importantly, do you want your pet to establish a relationship with his or her care provider?If so, then Whites Road Animal Hospital delivers all this and more, without pushing for unnecessary treatments or tests. We have been going to Whites Road for over 10 years. Their care and support of our dogs has been constant. Dr. Donovan looked after Lizzie, our hound, until she passed last September. His compassion and care, and that of the entire staff, really helped us through that time. They have been very supportive of caring for our GSD, Kiara, who has intense fears of clinics (fostered before we discovered Whites Road). Dr. Donovan has taken numerous courses in behaviour management, and his advice and treatment of Kiara has been outstanding.Now, our new baby hound is enjoying the same quality of care!To those of you who felt that you were passed around from vet to vet, then just request a single vet when you make your appointment. The attentive and compassionate staff has always gone out of their way to ensure this, if you request it.I wouldn't take my dogs anywhere else!
Marsha J D
7 Jun 2018
Hwy 2 Vet / Whites Road have been my vet for 35 years now. Very caring with great instincts knowing what is wrong which has kept costs to a minimum.
Ian Berger
5 Jun 2018
A bit expensive but they really care about your animals
Bev Foo
16 Apr 2018
Dr. Donovan excellent and extremely caring.
Tina B.
20 Feb 2018
Best veterinary care a pet owner can hope for -- kind, compassionate care, honest advice and they don't overcharge or push for unnecessary tests. I adopted a dog with multiple health issues and they w...
Best veterinary care a pet owner can hope for -- kind, compassionate care, honest advice and they don't overcharge or push for unnecessary tests. I adopted a dog with multiple health issues and they were very supportive right up to the end.
Linda Langlois
29 Jan 2018
I have been taking Molly Langlois to this place since she was 8 weeks old ! They are amazing the Dr and the rest of the staff Molly was really sick the 2week of Jan 2018 and within 4 days we lost her...
I have been taking Molly Langlois to this place since she was 8 weeks old ! They are amazing the Dr and the rest of the staff Molly was really sick the 2week of Jan 2018 and within 4 days we lost her the Dr did his best to help her with pain meds X-rays blood work but Molly could not make it we had to let her go on Jan 20 2018 it was the hardest decision we had ever had to make but it was the best choice for her she would have been 4 this coming March and we loved her to dea...th and she was very spoiled we miss her like crazy but we know she is in a better place and no more pain Thank you to everyone and Whites Rd and the Westney Rd location for looking after Molly we could not have asked for better care because you gave your all to her. Today I received a letter from University of Guelph Veterinary College letting me know that the Hwy 2 Vet office made a monetary donation to OVC Pet Trust at the college in memory ofMolly I want to say a big Thank You to you all! Linda Langlois See More
Sherry Lansdown
21 Jan 2018
The Doctors at the clinic are caring, efficient providers. They do not try to upsell to families.
Emily L.
27 Aug 2017
Always passed around to different vets. Every visit the vet met my dog for the first time. The fact that there was no continuity in care was a little disturbing. Procedures were pushed with no relevan...
Always passed around to different vets. Every visit the vet met my dog for the first time. The fact that there was no continuity in care was a little disturbing. Procedures were pushed with no relevance to what my dog was brought in for. Additionally quotes that were received from the vet were way over what we were quoted from other vets. It really feels like this office is trying to make as much money as possible.
Stefan Marshall
7 Jun 2017
We've been going there for 9 years for our dog and cat and have no complaints.
Nicole Corley
27 Apr 2017
We have been going to this clinic for about 6 years. Dr. Donovan and Dr. Birch have been very attentive and caring with our dogs. Our beloved Chow, passed away recently and the staff acknowledged a...
We have been going to this clinic for about 6 years. Dr. Donovan and Dr. Birch have been very attentive and caring with our dogs. Our beloved Chow, passed away recently and the staff acknowledged and sympathized with our loss in such a kind way. These doctors are amazing, knowledgeable, good listeners, caring, and kind.
N
23 Jan 2017
The vet we regularly visited there was friendly, caring, compassionate and excellent. Really listened. However, the front desk was a bit 'cold'. The prices are consistently high - and ultimately it's ...
The vet we regularly visited there was friendly, caring, compassionate and excellent. Really listened. However, the front desk was a bit 'cold'. The prices are consistently high - and ultimately it's what made me choose to go elsewhere.
Kathleen Kay
8 Sep 2016
We've been going to this vet for over a year and i really don't know how we lasted that long.
To begin, the reception were extremely rude and condescending. They were also very unforgiving especiall...
We've been going to this vet for over a year and i really don't know how we lasted that long.
To begin, the reception were extremely rude and condescending. They were also very unforgiving especially about lates. Booking future appointments with them was so uncomfortable and we really felt as though we weren't welcome. I really honestly don't think that their reception staff had ever once smiled at us.
Their prices were ridiculously high, to give an idea, after an appointment, we asked if we could get our puppy's nails trimmed. We expected below $15 which is the usual price wherever you may go ($11 at petsmart). When our puppy was returned to us 5 minutes later, we were charged $21.
The vets and vet techs on staff are very friendly and explain things very well however at each visit, more time is being wasted upselling one of their services that aren't necessary to us.. like autobody scammers that claim something is wrong with your car when in reality nothing is...
In conclusion, were switching vets due to rude receptionists and outrageous prices.
Marie Kean
30 Aug 2016
I have been going to this clinic since 1999 and i love the compassion Dr Paul Donavan has! For the ones who have given harsh reviews...remember one thing owning an animal is a responsibility, it is n...
I have been going to this clinic since 1999 and i love the compassion Dr Paul Donavan has! For the ones who have given harsh reviews...remember one thing owning an animal is a responsibility, it is not always cheap! Just be thankful you do not have to pay for your own personal Health Care in this country!
I do not have health insurance on any of my dogs but I do understand the costs involved in running a business. I put my 3 dogs wellbeing at the top of my list.
Stefanie Chartrand
19 Jul 2016
Not a great first impression. I recently adopted a puppy and was calling around to determine what vet to take her to and here's why she won't be going to White's rd Animal Hospital; untrained front de...
Not a great first impression. I recently adopted a puppy and was calling around to determine what vet to take her to and here's why she won't be going to White's rd Animal Hospital; untrained front desk staff, and lack of attention to animal welfare. Iv'e provided a long explanation of my experience below for those who don't mind a bit of reading.
First of all, when I asked about their spay procedure instead of putting everything together they've broken up the different costs so that you think they're the cheaper option when really they cost twice as much. Furthermore, they mentioned that a lot of necessary items are option for the surgery. For example, blood work, IV, and post op meds were all optional but if you don't get those you are seriously endangering your pets life. Blood work is necessary to make sure that your pet is healthy enough for a procedure and to determine how they will respond to the anesthesia. And, just like with us, before a surgery your pet has to fast and can't drink anything the night before, so not putting them on IV fluids is down right cruel, and finding a vein in a dog is not the easiest thing, so having an IV already in place can be the difference between life and death if something goes wrong during the surgery.
Finally, the person I was speaking to did not have any of the basic information that I was asking for and after being put on hold twice she needed someone explaining it to her which she then repeated to me, instead of just transferring me to that person. It was very frustrating having to wait for her to ask the other woman for each question and hearing her voice in the background adding on tidbits that the woman on the phone forgot to say. I understand everyone needs to learn but, in my opinion, you should train your employees before you have them answering your phones.
D NB
1 Jun 2016
This place over charges.. They find ways to make u pay almost double the amount due.. We paid over 275$ for uninformed services..
Dave O.
13 Jan 2011
Our pets are our children and as important to us as are the human family members.I have been bringing my dogs to this wonderful caring Vet clinic since they openned. My first dog Baub for 14.5 years a...
Our pets are our children and as important to us as are the human family members.I have been bringing my dogs to this wonderful caring Vet clinic since they openned. My first dog Baub for 14.5 years and now our big guy Phable for about 9 years now.Dr Birch & Dr Donavan are just fantastic as are the others that they have working at the clinic.For anyone needing a Vet, do not hesitate in taking your pet herekeep up the great service and care, and happy new years
FAQs
Where is Whites Road Animal Hospital located?
Whites Road Animal Hospital is located at 1822 Whites Rd N #16, Pickering, Ontario L1V 6W3. It's easily accessible to pet owners in the Pickering area and surrounding communities.
What time does Whites Road Animal Hospital open and close each day?
Whites Road Animal Hospital is open Monday 07:30 AM - 20:00 PM, Tuesday 07:30 AM - 20:00 PM, Wednesday 07:30 AM - 19:00 PM, Thursday 07:30 AM - 19:00 PM, Friday 07:30 AM - 19:00 PM. On Saturdays, it's open 08:00 AM to 12:00 PM. They are closed on Sundays.
Is Whites Road Animal Hospital open on Saturdays?
Yes, Whites Road Animal Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 12:00 PM.
Is Whites Road Animal Hospital open on Sundays?
No, Whites Road Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Whites Road Animal Hospital?
Online booking through TopVet is currently unavailable for Whites Road Animal Hospital. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Whites Road Animal Hospital offer?
Whites Road Animal Hospital in Pickering offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Bloodwork, Boarding. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Whites Road Animal Hospital offer vaccinations for pets?
Yes, Whites Road Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Pickering clinic.
Does Whites Road Animal Hospital offer pet dental care?
Absolutely. Whites Road Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Whites Road Animal Hospital?
Whites Road Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Pickering.
Does Whites Road Animal Hospital provide boarding or kennel services?
Yes, Whites Road Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Whites Road Animal Hospital?
Whites Road Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Pickering has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Whites Road Animal Hospital microchip my pet?
Yes, Whites Road Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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