Dr. Table, Dr. Dewey and staff are amazing. Despite moving away we continue to use Arnold Crescent animal hospital as our vet and always will. Our two cats and dogs love them. The doctors always go above and beyond for us and our family. Pricing, availability, and customer service is better than any other clinic I have seen. I recommend them highly. Read Less

We took in our 6 yr old very ill cat. Authorized only a couple tests. Didn't call back until I did. Cat was beyond help with abdminal Cancer. We would have come at lunch time spend some time with him before being put down, but we're not contacted back. I picked him up after work . He was terrified, soaked in his own urine on his blanket in his kennel. I was presented with a bill over $1k, extra tests, x-rays and unnecessarily being poked and prodded in agony as he went down hill in a strange place. I spoke to the vet in person next day after taking our cat back to be put to sleep. Dr. D was not at all sympathetic or kind , and was in a hurry. I got a small discount. Big deal. The receptionist felt awful as I stood in the waiting room not being able to contain my tears waiting over 20 minutes to see the vet. a woman waiting came over and gave me a huge hug and we cried. I still tear up thinking of our boys pain and suffering. We lodged a complaint that took months with CVO. I wanted this documented for our pets sake. A letter was sent, basically a slap on the wrists. We found a very compassionate , skilled and caring vet for our other pets. Staff are like a family. 6 years almost have passed and I could still cry over our beautiful boy and what he was put through. Read Less

When we purchased a Bichon Frise pup 5 1/2 years ago, we had two false starts with other vets who were closer to home before being referred to Arnold Crescent by a animal loving friend who'd been taking her dogs and cats to Dr. Dewey for years. While it's a bit of a hike from our home in Markham, we are so thankful for the excellent care our dog, and our daughter's cat (brought home from college) have received. From spaying, to treatment for illnesses, to annual checkups, to pre-travel health clearance letters, we have found the entire team at this clinic to be highly skilled and sensitive to the individual needs of the animals (as well as their frequently more difficult humans). I highly endorse the entire team at Arnold Crescent Animal Hospital and thank them for their loyal and kind service to hundreds of pets in the area. Read Less

Arnold Crescent Animal Hospital was so so so helpful when my dog Buster got sick. Dr. T was so caring and helpful in helping us care for our dog. And now Buster is on the mend and is doing much better! <3 Read Less

I have been bringing my pets to Dr. Dewey since the eighties. He is professional, supportive and caring towards my pets and my family. The one thing that I like.... he is approachable and explains whatever you need to understand. All I can say is he was born to be a Vet!!!!! Read Less

My family and I have been going to Dr. Dewey for 20 + years. 7 animals later, we still take our pets to him. He is extremely caring and calls to follow up if a pet is ill or has a problem and he's never wrong with his diagnosis. I would recommend anyone to go here.Read Less

I have experienced nothing but kind and compassionate care from Dr. Dewey. He went above and beyond with my cat who had an urethral stone and was very ill. He truly cares about the animals in his care. I would recommend him in a heartbeat. Read Less

I'm a new pet owner having recently adopted a kitten and went to visit Dr.Dewey after he was recommended by a friend. I wasn't expecting much as I have no experience with cats or vets. He patiently answered all my questions (and I had many), offered a lot of information I wouldn't even have thought of asking and gave me a bunch of reading material to take home with me. I forgot my receipt at the desk and the receptionist chased me outside in the cold to give it to me. I'm not one to normally write reviews but in a case like this I think it's important to share what a great experience I had. Good customer service is hard to come by these days. My friend has been taking her dog to Arnold Crescent for a long time and it's plain to see why. I live in Toronto but fully intend to make the trip back. Read Less

We brought our pet dog Zeus to Dr. Kevin Dewey for a growth that we found on our pets neck. Dr. Dewy felt that it was not a big concern at all but was willing to remove it for our peace of mind. He advised us that it was a very simple procedure, in and out with a simple anesthetic. We even went as far as to run full tests with blood work to make sure Zeus was good to go for the procedure. Dr. Dewy came back and said he was in perfect condition and we were good to go. My father brought Zeus in and several hours later we where called by the clinic that Zeus had passed away. There excuse was that he had a weak heart. Bullcrap, he told us when the blood work came in that he was strong and without any problems. How disgusting to throw the blame back at us. We found out later after requesting the Dr.'s notes from that day our dog was given 3 different sets of anesthetics for a Yorkie..... Yes a Yorkshire Terrier for a simple procedure. It was like basically getting rid of a mole from a dermatologist which I have had done. Basically he put our pet down. Also, they had left him for long periods of time between each anesthetic before the procedure. If this was done to a person it would be a malpractice suit and murder charges would be layed. This is MURDER. Zeus was killed plain and simple from Arnold Crescent Animal Hospital. We are pursuing a civil suit against Dr. Dewey and his clinic. Please, do not bring your pet to this clinic. I write this without prejudice, but the community needs to be informed. To all that read this, may God bless you and your loving pet, and may this never happen to you. In loving memory of my best friend Zeus.Read Less

My dog has been a patient here since 2009. I have been happy with Dr. Dewey's services. Unfortunately after repeated rude front desk service from their receptionist Yvonne, I will no longer be coming back. My dog has a thyroid problem and has been on the same medication for years. We last saw Dr. Dewey at the end of May, and he told us to come back when the prescription runs out. I called them today, to book an appointment with Dr. Dewey for September, as my schedule did not allow me to come in sooner. My dog needs to be on the medication, in order for him to have a thyroid test done. I realized I was short 20 pills (10 days of treatment) to cover him until his blood test. I called the clinic again asking to buy 20 more pills so he can do the test. Yvonne picked up and was extremely rude. She asked what I was doing for 3 months, and why can't I move my appointment sooner, with a different doctor. She said I'm not approved to have more pills until I do the test. (As I mentioned, the dog needs to be currently taking the pills in order to do the test). After today's bad experience, I called the clinic back to cancel my September appointment. There's no point to have a thyroid test if my dog doesn't have the pills. Yvonne picked up. I asked her to please cancel the appointment. She said "I'm not in front of the computer." ... This is the second time I've had terrible service from Yvonne. Last year I called to confirm that my dog's prescription was ready. I spoke with the front desk and they said yes. I told them I am 40min away and I would be coming to pick it up. I came in and told Yvonne what I was there for. She checked the computer, took my money for the medication and then told me the pills are not there and that they are not approved. This - after taking my money, and after I had confirmed just 40min earlier. She then ignored me and proceeded to help 3 other people while I was waiting. After waiting and waiting, I asked her what is going on, and she rudely cut me off and said "I'm not talking to you, I'm busy with another client." I asked her, what is happening. I paid for the drugs. Where are they? Eventually she went to the back and brought them. All my respect and admiration for Dr. Dewey, as his service has always been excellent. Sadly, it is impossible to deal with this type of customer service, and I will no longer be coming back. Read Less

Surfer LeGallais would like to send a warm THANK YOU to Dr. Dewey, Grace and all the staff at Arnold Cres Veterinary Hospital. She is home recovering from Orthapedic surgery. All though it is never nice to have to be in the hospital it was made much easier with all the kind and attentive care she received ! Also a big THANK YOU to Dr. Faessen for being such a fine surgeon. Read Less

We took our family's Yorkshire Terrier to Dr. Dewey for a routine "5 minute" surgery. We were assured it would not be anything more than said. Note: our family companion was in stellar health (he had a battery of tests prior to the surgery at a cost of $600) was active and a patient and kind animal. One hour later we were advised that he was dead accompanied by an apology. Unacceptable. For a 5 minute surgery to remove a growth he was given a litany to of drugs which, as advised by a CKC breeder, was overkill (no pun intended). If you are looking to put down your pet, this is the place. If you are looking to preserve your companion, find someone else who practices what they love. We were customers for 28 years. That's telling. Read Less

I have been a client of Dr. Dewey's for approximately 22 years and have complete trust in him and all his staff to take excellent care of my furkids. One thing that stands out most for me is that all the staff understand pet parents and our concerns at trying times, the compassion received from all staff is very touching and heartfelt. Excellent! Read Less

We were very fortunate to have Dr. Dewey and his capable and caring team looking after our Leonbergers. The team accommodated these giant dogs wonderfully, and we received only the highest standard of care over a 10 year period.  Though we don't have dogs at this time, when we once again do, we will definitely go back to Arnold Crescent. Read Less

Two of my cats have visited Arnold Crescent. One was for a surgical procedure that ended with an infection. When we took her back in to have the infection treated, Dr. Dewey managed to completely overlook a .75cm piece of glass protruding from the wound. Instead he sent us on our way with antibiotics. We discovered the glass immediately after getting her home. My second cat was brought in for a urinalysis and left their care 7 hours and $300 later with an injured and swollen hip. They had also administered drugs without consulting me or obtaining my consent. Dr. Terible suggested that, in the future, we remain with the cat for the full time she's in their care to prevent additional injuries - no apology, no accountability. After discussing the issues we've had with Dr. Dewey, he seemed to deny the facts and avoid accepting fault, and went so far as to accuse me of fabricating the fact that glass had been left in one cat, and the other was left injured after being in their care. Absolutely unacceptable, and we will not be depending on Arnold Crescent for the welfare of our animals going forward. Read Less