Arnold Crescent Animal Hospital
Richmond Hill, Ontario
General Info
Originating in Richmond Hill, Arnold Crescent Animal Hospital stands as a recognizable establishment among local pet enthusiasts searching for nearby veterinary assistance. The clinic’s strategic position in Ontario enables pet owners from surrounding communities to obtain regular veterinary services. Depending on the specific case, services may encompass routine checkups and pet vaccinations along with early disease screenings and diagnostic consultations. Arnold Crescent Animal Hospital establishes an organized environment which reduces stress levels for both pets and their owners. The veterinary team in Richmond Hill manages an extensive range of medical conditions that include skin and coat disorders as well as dental issues and mobility challenges. The clinic's experience extends beyond standard wellness visits and preventive plans to include specialized care for pressing issues such as infections and digestive alterations. Many Ontario families depend on Arnold Crescent Animal Hospital to help them through complex diagnoses and the management of long-term conditions in their aging pets. Visitors frequently discuss the clinic’s communication style because it presents information in a straightforward, compassionate manner that remains easily comprehensible. Pet owners gain assurance through their decision-making processes regarding their animals. A significant number of clients continue their patronage for extended periods because they appreciate consistent service delivery while developing trust through long-term interactions. The staff's expertise in a wide range of veterinary topics enables them to provide effective long-term care guidance. The expansion of Arnold Crescent Animal Hospital persists because numerous pet owners relocate to Richmond Hill or seek nearby veterinary services. The clinic's involvement with the local pet community establishes a system of conscientious ownership combined with diligent animal care. Anyone looking for a dependable veterinary practice in Ontario will find it a steadfast option for both standard care and emergency services. People living in Richmond Hill along with nearby Ontario communities frequently express gratitude for the presence of Arnold Crescent Animal Hospital. The necessity for clear compassionate consistent veterinary service remains ever-present among new pet owners seeking advice and longtime clients managing special conditions. This practice serves to meet the community's fundamental needs by performing its essential role.
Team
Grace Dewey
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Gary Armstrong
27 Dec 2020
REPORT
Despite being Christmas Eve the staff at the clinic went out their way to take care of Rufus who had been very ill for a few days. Dr Mike was fabulous and Allie and the techs took such great care dur...
Despite being Christmas Eve the staff at the clinic went out their way to take care of Rufus who had been very ill for a few days. Dr Mike was fabulous and Allie and the techs took such great care during Rufus’s one day hospitalization. They stayed a little later and took the time to explain in detail meds and next steps and turned what was looking like a Christmas disappointment into a Christmas miracle. Thank you for your kindness. We have been going to this clinic for 9 years it’s the best
Meredith Massey
11 Jun 2018
REPORT
Excellent care for my cats. I recommend Arnold Crescent Animal Hospital!
Janet McDonald
30 May 2018
REPORT
The most comfortable we've ever felt, knowing our pets are in such competent hands. The entire office is awesome!
Ray Amirnia
24 Apr 2018
REPORT
Dr. Table, Dr. Dewey and staff are amazing. Despite moving away we continue to use Arnold Crescent animal hospital as our vet and always will. Our two cats and dogs love them. The doctors always go ab...
Dr. Table, Dr. Dewey and staff are amazing. Despite moving away we continue to use Arnold Crescent animal hospital as our vet and always will. Our two cats and dogs love them. The doctors always go above and beyond for us and our family. Pricing, availability, and customer service is better than any other clinic I have seen. I recommend them highly.
Frank Csikos
12 Apr 2018
REPORT
Had my little buddy cremated through them
gail katari
28 Mar 2018
REPORT
We took in our 6 yr old very ill cat. Authorized only a couple tests. Didn't call back until I did. Cat was beyond help with abdminal Cancer.
We would have come at lunch time spend some time with him ...
We took in our 6 yr old very ill cat. Authorized only a couple tests. Didn't call back until I did. Cat was beyond help with abdminal Cancer.
We would have come at lunch time spend some time with him before being put down, but we're not contacted back. I picked him up after work . He was terrified, soaked in his own urine on his blanket in his kennel.
I was presented with a bill over $1k, extra tests, x-rays and unnecessarily being poked and prodded in agony as he went down hill in a strange place.
I spoke to the vet in person next day after taking our cat back to be put to sleep. Dr. D was not at all sympathetic or kind , and was in a hurry. I got a small discount. Big deal. The receptionist felt awful as I stood in the waiting room not being able to contain my tears waiting over 20 minutes to see the vet. a woman waiting came over and gave me a huge hug and we cried. I still tear up thinking of our boys pain and suffering.
We lodged a complaint that took months with CVO. I wanted this documented for our pets sake.
A letter was sent, basically a slap on the wrists.
We found a very compassionate , skilled and caring vet for our other pets. Staff are like a family.
6 years almost have passed and I could still cry over our beautiful boy and what he was put through.
Matthew Funston
5 Mar 2018
REPORT
Amazing Vets. Very very friendly staff. Perfect place to take your furry or not so furry loved ones.
Jane Gardner
11 Sep 2017
REPORT
When we purchased a Bichon Frise pup 5 1/2 years ago, we had two false starts with other vets who were closer to home before being referred to Arnold Crescent by a animal loving friend who'd been tak...
When we purchased a Bichon Frise pup 5 1/2 years ago, we had two false starts with other vets who were closer to home before being referred to Arnold Crescent by a animal loving friend who'd been taking her dogs and cats to Dr. Dewey for years. While it's a bit of a hike from our home in Markham, we are so thankful for the excellent care our dog, and our daughter's cat (brought home from college) have received. From spaying, to treatment for illnesses, to annual checkups, to pre-travel health clearance letters, we have found the entire team at this clinic to be highly skilled and sensitive to the individual needs of the animals (as well as their frequently more difficult humans). I highly endorse the entire team at Arnold Crescent Animal Hospital and thank them for their loyal and kind service to hundreds of pets in the area.
Sidney Robinson
22 Apr 2017
REPORT
Been our very for years and many animals.
Abagayil Hatt
17 Feb 2017
REPORT
Arnold Crescent Animal Hospital was so so so helpful when my dog Buster got sick. Dr. T was so caring and helpful in helping us care for our dog. And now Buster is on the mend and is doing much better...
Arnold Crescent Animal Hospital was so so so helpful when my dog Buster got sick. Dr. T was so caring and helpful in helping us care for our dog. And now Buster is on the mend and is doing much better! <3
Linda Carson
2 Jan 2017
REPORT
I have been bringing my pets to Dr. Dewey since the eighties. He is professional, supportive and caring towards my pets and my family. The one thing that I like.... he is approachable and explains wh...
I have been bringing my pets to Dr. Dewey since the eighties. He is professional, supportive and caring towards my pets and my family. The one thing that I like.... he is approachable and explains whatever you need to understand. All I can say is he was born to be a Vet!!!!!
Sam M
28 Nov 2016
REPORT
My family and I have been going to Dr. Dewey for 20 + years. 7 animals later, we still take our pets to him. He is extremely caring and calls to follow up if a pet is ill or has a problem and he's nev...
My family and I have been going to Dr. Dewey for 20 + years. 7 animals later, we still take our pets to him. He is extremely caring and calls to follow up if a pet is ill or has a problem and he's never wrong with his diagnosis. I would recommend anyone to go here.
Andrea Dubé
28 Jun 2016
REPORT
Fabulous care, friendly staff, great customer service! Knowledgable, on time and high standard of practice. Thanks for being great!
Anna Shocohian
16 Jun 2016
REPORT
I have experienced nothing but kind and compassionate care from Dr. Dewey. He went above and beyond with my cat who had an urethral stone and was very ill. He truly cares about the animals in his ca...
I have experienced nothing but kind and compassionate care from Dr. Dewey. He went above and beyond with my cat who had an urethral stone and was very ill. He truly cares about the animals in his care. I would recommend him in a heartbeat.
Sandra M
18 Nov 2015
REPORT
I'm a new pet owner having recently adopted a kitten and went to visit Dr.Dewey after he was recommended by a friend. I wasn't expecting much as I have no experience with cats or vets. He patiently an...
I'm a new pet owner having recently adopted a kitten and went to visit Dr.Dewey after he was recommended by a friend. I wasn't expecting much as I have no experience with cats or vets. He patiently answered all my questions (and I had many), offered a lot of information I wouldn't even have thought of asking and gave me a bunch of reading material to take home with me. I forgot my receipt at the desk and the receptionist chased me outside in the cold to give it to me. I'm not one to normally write reviews but in a case like this I think it's important to share what a great experience I had. Good customer service is hard to come by these days. My friend has been taking her dog to Arnold Crescent for a long time and it's plain to see why. I live in Toronto but fully intend to make the trip back.
mikekitsune123
11 Oct 2015
REPORT
We brought our pet dog Zeus to Dr. Kevin Dewey for a growth that we found on our pets neck. Dr. Dewy felt that it was not a big concern at all but was willing to remove it for our peace of mind. He ...
We brought our pet dog Zeus to Dr. Kevin Dewey for a growth that we found on our pets neck. Dr. Dewy felt that it was not a big concern at all but was willing to remove it for our peace of mind. He advised us that it was a very simple procedure, in and out with a simple anesthetic. We even went as far as to run full tests with blood work to make sure Zeus was good to go for the procedure. Dr. Dewy came back and said he was in perfect condition and we were good to go. My father brought Zeus in and several hours later we where called by the clinic that Zeus had passed away. There excuse was that he had a weak heart. Bullcrap, he told us when the blood work came in that he was strong and without any problems. How disgusting to throw the blame back at us. We found out later after requesting the Dr.'s notes from that day our dog was given 3 different sets of anesthetics for a Yorkie..... Yes a Yorkshire Terrier for a simple procedure. It was like basically getting rid of a mole from a dermatologist which I have had done. Basically he put our pet down. Also, they had left him for long periods of time between each anesthetic before the procedure. If this was done to a person it would be a malpractice suit and murder charges would be layed. This is MURDER. Zeus was killed plain and simple from Arnold Crescent Animal Hospital. We are pursuing a civil suit against Dr. Dewey and his clinic. Please, do not bring your pet to this clinic. I write this without prejudice, but the community needs to be informed. To all that read this, may God bless you and your loving pet, and may this never happen to you.
In loving memory of my best friend Zeus.
Maria Kelemen
25 Aug 2015
REPORT
My dog has been a patient here since 2009. I have been happy with Dr. Dewey's services. Unfortunately after repeated rude front desk service from their receptionist Yvonne, I will no longer be coming...
My dog has been a patient here since 2009. I have been happy with Dr. Dewey's services. Unfortunately after repeated rude front desk service from their receptionist Yvonne, I will no longer be coming back.
My dog has a thyroid problem and has been on the same medication for years. We last saw Dr. Dewey at the end of May, and he told us to come back when the prescription runs out. I called them today, to book an appointment with Dr. Dewey for September, as my schedule did not allow me to come in sooner.
My dog needs to be on the medication, in order for him to have a thyroid test done. I realized I was short 20 pills (10 days of treatment) to cover him until his blood test. I called the clinic again asking to buy 20 more pills so he can do the test. Yvonne picked up and was extremely rude. She asked what I was doing for 3 months, and why can't I move my appointment sooner, with a different doctor. She said I'm not approved to have more pills until I do the test. (As I mentioned, the dog needs to be currently taking the pills in order to do the test).
After today's bad experience, I called the clinic back to cancel my September appointment. There's no point to have a thyroid test if my dog doesn't have the pills. Yvonne picked up. I asked her to please cancel the appointment. She said "I'm not in front of the computer." ...
This is the second time I've had terrible service from Yvonne. Last year I called to confirm that my dog's prescription was ready. I spoke with the front desk and they said yes. I told them I am 40min away and I would be coming to pick it up. I came in and told Yvonne what I was there for. She checked the computer, took my money for the medication and then told me the pills are not there and that they are not approved. This - after taking my money, and after I had confirmed just 40min earlier. She then ignored me and proceeded to help 3 other people while I was waiting. After waiting and waiting, I asked her what is going on, and she rudely cut me off and said "I'm not talking to you, I'm busy with another client." I asked her, what is happening. I paid for the drugs. Where are they? Eventually she went to the back and brought them.
All my respect and admiration for Dr. Dewey, as his service has always been excellent. Sadly, it is impossible to deal with this type of customer service, and I will no longer be coming back.
Linda LeGallais
22 Jul 2015
REPORT
Surfer LeGallais would like to send a warm THANK YOU to Dr. Dewey, Grace and all the staff at Arnold Cres Veterinary Hospital. She is home recovering from Orthapedic surgery. All though it is never ni...
Surfer LeGallais would like to send a warm THANK YOU to Dr. Dewey, Grace and all the staff at Arnold Cres Veterinary Hospital. She is home recovering from Orthapedic surgery. All though it is never nice to have to be in the hospital it was made much easier with all the kind and attentive care she received ! Also a big THANK YOU to Dr. Faessen for being such a fine surgeon.
Shaun S.
27 Jun 2015
REPORT
We took our family's Yorkshire Terrier to Dr. Dewey for a routine "5 minute" surgery. We were assured it would not be anything more than said. Note: our family companion was in stellar health (he had ...
We took our family's Yorkshire Terrier to Dr. Dewey for a routine "5 minute" surgery. We were assured it would not be anything more than said. Note: our family companion was in stellar health (he had a battery of tests prior to the surgery at a cost of $600) was active and a patient and kind animal. One hour later we were advised that he was dead accompanied by an apology. Unacceptable. For a 5 minute surgery to remove a growth he was given a litany to of drugs which, as advised by a CKC breeder, was overkill (no pun intended). If you are looking to put down your pet, this is the place. If you are looking to preserve your companion, find someone else who practices what they love. We were customers for 28 years. That's telling.
Anne Bierworth
9 Apr 2014
REPORT
I have been a client of Dr. Dewey's for approximately 22 years and have complete trust in him and all his staff to take excellent care of my furkids. One thing that stands out most for me is that all ...
I have been a client of Dr. Dewey's for approximately 22 years and have complete trust in him and all his staff to take excellent care of my furkids. One thing that stands out most for me is that all the staff understand pet parents and our concerns at trying times, the compassion received from all staff is very touching and heartfelt. Excellent!
Todd H.
6 May 2012
REPORT
We were very fortunate to have Dr. Dewey and his capable and caring team looking after our Leonbergers. The team accommodated these giant dogs wonderfully, and we received only the highest standard of...
We were very fortunate to have Dr. Dewey and his capable and caring team looking after our Leonbergers. The team accommodated these giant dogs wonderfully, and we received only the highest standard of care over a 10 year period. Though we don't have dogs at this time, when we once again do, we will definitely go back to Arnold Crescent.
Amanda A.
2 Nov 2011
REPORT
Two of my cats have visited Arnold Crescent. One was for a surgical procedure that ended with an infection. When we took her back in to have the infection treated, Dr. Dewey managed to completely over...
Two of my cats have visited Arnold Crescent. One was for a surgical procedure that ended with an infection. When we took her back in to have the infection treated, Dr. Dewey managed to completely overlook a .75cm piece of glass protruding from the wound. Instead he sent us on our way with antibiotics. We discovered the glass immediately after getting her home. My second cat was brought in for a urinalysis and left their care 7 hours and $300 later with an injured and swollen hip. They had also administered drugs without consulting me or obtaining my consent. Dr. Terible suggested that, in the future, we remain with the cat for the full time she's in their care to prevent additional injuries - no apology, no accountability. After discussing the issues we've had with Dr. Dewey, he seemed to deny the facts and avoid accepting fault, and went so far as to accuse me of fabricating the fact that glass had been left in one cat, and the other was left injured after being in their care. Absolutely unacceptable, and we will not be depending on Arnold Crescent for the welfare of our animals going forward.
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Book an Appointment
Online booking unavailable
Please call
+1 905-737-3477
FAQs
Where is Arnold Crescent Animal Hospital located?
Arnold Crescent Animal Hospital is located at 26 Arnold Crescent, NULL, Richmond Hill,NULL L4C 3R5. It's easily accessible to pet owners in the Richmond Hill area and surrounding communities.
What are the opening hours for Arnold Crescent Animal Hospital?
Arnold Crescent Animal Hospital is openMonday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 20:00 PM, Wednesday 08:00 AM - 20:00 PM, Thursday 08:00 AM - 20:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 14:00 PM. It is closed on Sundays.
Is Arnold Crescent Animal Hospital open on Saturdays?
Yes, Arnold Crescent Animal Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 14:00 PM.
Is Arnold Crescent Animal Hospital open on Sundays?
No, Arnold Crescent Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Arnold Crescent Animal Hospital?
Online booking through TopVet is currently unavailable for Arnold Crescent Animal Hospital. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Arnold Crescent Animal Hospital offer?
Arnold Crescent Animal Hospital in Richmond Hill offers a range of veterinary services, including Allergies, Dental, Deworming, Endoscopy, Grooming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Arnold Crescent Animal Hospital offer vaccinations for pets?
Yes, Arnold Crescent Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Richmond Hill clinic.
Does Arnold Crescent Animal Hospital offer pet dental care?
Absolutely. Arnold Crescent Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Arnold Crescent Animal Hospital?
Arnold Crescent Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Richmond Hill.
Do they perform spay/neuter surgeries at Arnold Crescent Animal Hospital?
Arnold Crescent Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Richmond Hill has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Arnold Crescent Animal Hospital microchip my pet?
Yes, Arnold Crescent Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
26 Arnold Crescent
Richmond Hill Ontario L4C 3R5
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-14:00PM
Services
Allergies
Dental
Deworming
Endoscopy
Grooming
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Arnold Crescent Animal Hospital
Richmond Hill, Ontario
26 Arnold Crescent
Richmond Hill Ontario L4C 3R5
Book an Appointment
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General Info
Originating in Richmond Hill, Arnold Crescent Animal Hospital stands as a recognizable establishment among local pet enthusiasts searching for nearby veterinary assistance. The clinic’s strategic position in Ontario enables pet owners from surrounding communities to obtain regular veterinary services. Depending on the specific case, services may encompass routine checkups and pet vaccinations along with early disease screenings and diagnostic consultations. Arnold Crescent Animal Hospital establishes an organized environment which reduces stress levels for both pets and their owners. The veterinary team in Richmond Hill manages an extensive range of medical conditions that include skin and coat disorders as well as dental issues and mobility challenges. The clinic's experience extends beyond standard wellness visits and preventive plans to include specialized care for pressing issues such as infections and digestive alterations. Many Ontario families depend on Arnold Crescent Animal Hospital to help them through complex diagnoses and the management of long-term conditions in their aging pets. Visitors frequently discuss the clinic’s communication style because it presents information in a straightforward, compassionate manner that remains easily comprehensible. Pet owners gain assurance through their decision-making processes regarding their animals. A significant number of clients continue their patronage for extended periods because they appreciate consistent service delivery while developing trust through long-term interactions. The staff's expertise in a wide range of veterinary topics enables them to provide effective long-term care guidance. The expansion of Arnold Crescent Animal Hospital persists because numerous pet owners relocate to Richmond Hill or seek nearby veterinary services. The clinic's involvement with the local pet community establishes a system of conscientious ownership combined with diligent animal care. Anyone looking for a dependable veterinary practice in Ontario will find it a steadfast option for both standard care and emergency services. People living in Richmond Hill along with nearby Ontario communities frequently express gratitude for the presence of Arnold Crescent Animal Hospital. The necessity for clear compassionate consistent veterinary service remains ever-present among new pet owners seeking advice and longtime clients managing special conditions. This practice serves to meet the community's fundamental needs by performing its essential role.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-14:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergies
Dental
Deworming
Endoscopy
Grooming
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Team
Grace Dewey
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Gary Armstrong
27 Dec 2020
Despite being Christmas Eve the staff at the clinic went out their way to take care of Rufus who had been very ill for a few days. Dr Mike was fabulous and Allie and the techs took such great care dur...
Despite being Christmas Eve the staff at the clinic went out their way to take care of Rufus who had been very ill for a few days. Dr Mike was fabulous and Allie and the techs took such great care during Rufus’s one day hospitalization. They stayed a little later and took the time to explain in detail meds and next steps and turned what was looking like a Christmas disappointment into a Christmas miracle. Thank you for your kindness. We have been going to this clinic for 9 years it’s the best
Meredith Massey
11 Jun 2018
Excellent care for my cats. I recommend Arnold Crescent Animal Hospital!
Janet McDonald
30 May 2018
The most comfortable we've ever felt, knowing our pets are in such competent hands. The entire office is awesome!
Ray Amirnia
24 Apr 2018
Dr. Table, Dr. Dewey and staff are amazing. Despite moving away we continue to use Arnold Crescent animal hospital as our vet and always will. Our two cats and dogs love them. The doctors always go ab...
Dr. Table, Dr. Dewey and staff are amazing. Despite moving away we continue to use Arnold Crescent animal hospital as our vet and always will. Our two cats and dogs love them. The doctors always go above and beyond for us and our family. Pricing, availability, and customer service is better than any other clinic I have seen. I recommend them highly.
Frank Csikos
12 Apr 2018
Had my little buddy cremated through them
gail katari
28 Mar 2018
We took in our 6 yr old very ill cat. Authorized only a couple tests. Didn't call back until I did. Cat was beyond help with abdminal Cancer.
We would have come at lunch time spend some time with him ...
We took in our 6 yr old very ill cat. Authorized only a couple tests. Didn't call back until I did. Cat was beyond help with abdminal Cancer.
We would have come at lunch time spend some time with him before being put down, but we're not contacted back. I picked him up after work . He was terrified, soaked in his own urine on his blanket in his kennel.
I was presented with a bill over $1k, extra tests, x-rays and unnecessarily being poked and prodded in agony as he went down hill in a strange place.
I spoke to the vet in person next day after taking our cat back to be put to sleep. Dr. D was not at all sympathetic or kind , and was in a hurry. I got a small discount. Big deal. The receptionist felt awful as I stood in the waiting room not being able to contain my tears waiting over 20 minutes to see the vet. a woman waiting came over and gave me a huge hug and we cried. I still tear up thinking of our boys pain and suffering.
We lodged a complaint that took months with CVO. I wanted this documented for our pets sake.
A letter was sent, basically a slap on the wrists.
We found a very compassionate , skilled and caring vet for our other pets. Staff are like a family.
6 years almost have passed and I could still cry over our beautiful boy and what he was put through.
Matthew Funston
5 Mar 2018
Amazing Vets. Very very friendly staff. Perfect place to take your furry or not so furry loved ones.
Jane Gardner
11 Sep 2017
When we purchased a Bichon Frise pup 5 1/2 years ago, we had two false starts with other vets who were closer to home before being referred to Arnold Crescent by a animal loving friend who'd been tak...
When we purchased a Bichon Frise pup 5 1/2 years ago, we had two false starts with other vets who were closer to home before being referred to Arnold Crescent by a animal loving friend who'd been taking her dogs and cats to Dr. Dewey for years. While it's a bit of a hike from our home in Markham, we are so thankful for the excellent care our dog, and our daughter's cat (brought home from college) have received. From spaying, to treatment for illnesses, to annual checkups, to pre-travel health clearance letters, we have found the entire team at this clinic to be highly skilled and sensitive to the individual needs of the animals (as well as their frequently more difficult humans). I highly endorse the entire team at Arnold Crescent Animal Hospital and thank them for their loyal and kind service to hundreds of pets in the area.
Sidney Robinson
22 Apr 2017
Been our very for years and many animals.
Abagayil Hatt
17 Feb 2017
Arnold Crescent Animal Hospital was so so so helpful when my dog Buster got sick. Dr. T was so caring and helpful in helping us care for our dog. And now Buster is on the mend and is doing much better...
Arnold Crescent Animal Hospital was so so so helpful when my dog Buster got sick. Dr. T was so caring and helpful in helping us care for our dog. And now Buster is on the mend and is doing much better! <3
Linda Carson
2 Jan 2017
I have been bringing my pets to Dr. Dewey since the eighties. He is professional, supportive and caring towards my pets and my family. The one thing that I like.... he is approachable and explains wh...
I have been bringing my pets to Dr. Dewey since the eighties. He is professional, supportive and caring towards my pets and my family. The one thing that I like.... he is approachable and explains whatever you need to understand. All I can say is he was born to be a Vet!!!!!
Sam M
28 Nov 2016
My family and I have been going to Dr. Dewey for 20 + years. 7 animals later, we still take our pets to him. He is extremely caring and calls to follow up if a pet is ill or has a problem and he's nev...
My family and I have been going to Dr. Dewey for 20 + years. 7 animals later, we still take our pets to him. He is extremely caring and calls to follow up if a pet is ill or has a problem and he's never wrong with his diagnosis. I would recommend anyone to go here.
Andrea Dubé
28 Jun 2016
Fabulous care, friendly staff, great customer service! Knowledgable, on time and high standard of practice. Thanks for being great!
Anna Shocohian
16 Jun 2016
I have experienced nothing but kind and compassionate care from Dr. Dewey. He went above and beyond with my cat who had an urethral stone and was very ill. He truly cares about the animals in his ca...
I have experienced nothing but kind and compassionate care from Dr. Dewey. He went above and beyond with my cat who had an urethral stone and was very ill. He truly cares about the animals in his care. I would recommend him in a heartbeat.
Sandra M
18 Nov 2015
I'm a new pet owner having recently adopted a kitten and went to visit Dr.Dewey after he was recommended by a friend. I wasn't expecting much as I have no experience with cats or vets. He patiently an...
I'm a new pet owner having recently adopted a kitten and went to visit Dr.Dewey after he was recommended by a friend. I wasn't expecting much as I have no experience with cats or vets. He patiently answered all my questions (and I had many), offered a lot of information I wouldn't even have thought of asking and gave me a bunch of reading material to take home with me. I forgot my receipt at the desk and the receptionist chased me outside in the cold to give it to me. I'm not one to normally write reviews but in a case like this I think it's important to share what a great experience I had. Good customer service is hard to come by these days. My friend has been taking her dog to Arnold Crescent for a long time and it's plain to see why. I live in Toronto but fully intend to make the trip back.
mikekitsune123
11 Oct 2015
We brought our pet dog Zeus to Dr. Kevin Dewey for a growth that we found on our pets neck. Dr. Dewy felt that it was not a big concern at all but was willing to remove it for our peace of mind. He ...
We brought our pet dog Zeus to Dr. Kevin Dewey for a growth that we found on our pets neck. Dr. Dewy felt that it was not a big concern at all but was willing to remove it for our peace of mind. He advised us that it was a very simple procedure, in and out with a simple anesthetic. We even went as far as to run full tests with blood work to make sure Zeus was good to go for the procedure. Dr. Dewy came back and said he was in perfect condition and we were good to go. My father brought Zeus in and several hours later we where called by the clinic that Zeus had passed away. There excuse was that he had a weak heart. Bullcrap, he told us when the blood work came in that he was strong and without any problems. How disgusting to throw the blame back at us. We found out later after requesting the Dr.'s notes from that day our dog was given 3 different sets of anesthetics for a Yorkie..... Yes a Yorkshire Terrier for a simple procedure. It was like basically getting rid of a mole from a dermatologist which I have had done. Basically he put our pet down. Also, they had left him for long periods of time between each anesthetic before the procedure. If this was done to a person it would be a malpractice suit and murder charges would be layed. This is MURDER. Zeus was killed plain and simple from Arnold Crescent Animal Hospital. We are pursuing a civil suit against Dr. Dewey and his clinic. Please, do not bring your pet to this clinic. I write this without prejudice, but the community needs to be informed. To all that read this, may God bless you and your loving pet, and may this never happen to you.
In loving memory of my best friend Zeus.
Maria Kelemen
25 Aug 2015
My dog has been a patient here since 2009. I have been happy with Dr. Dewey's services. Unfortunately after repeated rude front desk service from their receptionist Yvonne, I will no longer be coming...
My dog has been a patient here since 2009. I have been happy with Dr. Dewey's services. Unfortunately after repeated rude front desk service from their receptionist Yvonne, I will no longer be coming back.
My dog has a thyroid problem and has been on the same medication for years. We last saw Dr. Dewey at the end of May, and he told us to come back when the prescription runs out. I called them today, to book an appointment with Dr. Dewey for September, as my schedule did not allow me to come in sooner.
My dog needs to be on the medication, in order for him to have a thyroid test done. I realized I was short 20 pills (10 days of treatment) to cover him until his blood test. I called the clinic again asking to buy 20 more pills so he can do the test. Yvonne picked up and was extremely rude. She asked what I was doing for 3 months, and why can't I move my appointment sooner, with a different doctor. She said I'm not approved to have more pills until I do the test. (As I mentioned, the dog needs to be currently taking the pills in order to do the test).
After today's bad experience, I called the clinic back to cancel my September appointment. There's no point to have a thyroid test if my dog doesn't have the pills. Yvonne picked up. I asked her to please cancel the appointment. She said "I'm not in front of the computer." ...
This is the second time I've had terrible service from Yvonne. Last year I called to confirm that my dog's prescription was ready. I spoke with the front desk and they said yes. I told them I am 40min away and I would be coming to pick it up. I came in and told Yvonne what I was there for. She checked the computer, took my money for the medication and then told me the pills are not there and that they are not approved. This - after taking my money, and after I had confirmed just 40min earlier. She then ignored me and proceeded to help 3 other people while I was waiting. After waiting and waiting, I asked her what is going on, and she rudely cut me off and said "I'm not talking to you, I'm busy with another client." I asked her, what is happening. I paid for the drugs. Where are they? Eventually she went to the back and brought them.
All my respect and admiration for Dr. Dewey, as his service has always been excellent. Sadly, it is impossible to deal with this type of customer service, and I will no longer be coming back.
Linda LeGallais
22 Jul 2015
Surfer LeGallais would like to send a warm THANK YOU to Dr. Dewey, Grace and all the staff at Arnold Cres Veterinary Hospital. She is home recovering from Orthapedic surgery. All though it is never ni...
Surfer LeGallais would like to send a warm THANK YOU to Dr. Dewey, Grace and all the staff at Arnold Cres Veterinary Hospital. She is home recovering from Orthapedic surgery. All though it is never nice to have to be in the hospital it was made much easier with all the kind and attentive care she received ! Also a big THANK YOU to Dr. Faessen for being such a fine surgeon.
Shaun S.
27 Jun 2015
We took our family's Yorkshire Terrier to Dr. Dewey for a routine "5 minute" surgery. We were assured it would not be anything more than said. Note: our family companion was in stellar health (he had ...
We took our family's Yorkshire Terrier to Dr. Dewey for a routine "5 minute" surgery. We were assured it would not be anything more than said. Note: our family companion was in stellar health (he had a battery of tests prior to the surgery at a cost of $600) was active and a patient and kind animal. One hour later we were advised that he was dead accompanied by an apology. Unacceptable. For a 5 minute surgery to remove a growth he was given a litany to of drugs which, as advised by a CKC breeder, was overkill (no pun intended). If you are looking to put down your pet, this is the place. If you are looking to preserve your companion, find someone else who practices what they love. We were customers for 28 years. That's telling.
Anne Bierworth
9 Apr 2014
I have been a client of Dr. Dewey's for approximately 22 years and have complete trust in him and all his staff to take excellent care of my furkids. One thing that stands out most for me is that all ...
I have been a client of Dr. Dewey's for approximately 22 years and have complete trust in him and all his staff to take excellent care of my furkids. One thing that stands out most for me is that all the staff understand pet parents and our concerns at trying times, the compassion received from all staff is very touching and heartfelt. Excellent!
Todd H.
6 May 2012
We were very fortunate to have Dr. Dewey and his capable and caring team looking after our Leonbergers. The team accommodated these giant dogs wonderfully, and we received only the highest standard of...
We were very fortunate to have Dr. Dewey and his capable and caring team looking after our Leonbergers. The team accommodated these giant dogs wonderfully, and we received only the highest standard of care over a 10 year period. Though we don't have dogs at this time, when we once again do, we will definitely go back to Arnold Crescent.
Amanda A.
2 Nov 2011
Two of my cats have visited Arnold Crescent. One was for a surgical procedure that ended with an infection. When we took her back in to have the infection treated, Dr. Dewey managed to completely over...
Two of my cats have visited Arnold Crescent. One was for a surgical procedure that ended with an infection. When we took her back in to have the infection treated, Dr. Dewey managed to completely overlook a .75cm piece of glass protruding from the wound. Instead he sent us on our way with antibiotics. We discovered the glass immediately after getting her home. My second cat was brought in for a urinalysis and left their care 7 hours and $300 later with an injured and swollen hip. They had also administered drugs without consulting me or obtaining my consent. Dr. Terible suggested that, in the future, we remain with the cat for the full time she's in their care to prevent additional injuries - no apology, no accountability. After discussing the issues we've had with Dr. Dewey, he seemed to deny the facts and avoid accepting fault, and went so far as to accuse me of fabricating the fact that glass had been left in one cat, and the other was left injured after being in their care. Absolutely unacceptable, and we will not be depending on Arnold Crescent for the welfare of our animals going forward.
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FAQs
Where is Arnold Crescent Animal Hospital located?
Arnold Crescent Animal Hospital is located at 26 Arnold Crescent, NULL, Richmond Hill,NULL L4C 3R5. It's easily accessible to pet owners in the Richmond Hill area and surrounding communities.
What are the opening hours for Arnold Crescent Animal Hospital?
Arnold Crescent Animal Hospital is openMonday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 20:00 PM, Wednesday 08:00 AM - 20:00 PM, Thursday 08:00 AM - 20:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 14:00 PM. It is closed on Sundays.
Is Arnold Crescent Animal Hospital open on Saturdays?
Yes, Arnold Crescent Animal Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 14:00 PM.
Is Arnold Crescent Animal Hospital open on Sundays?
No, Arnold Crescent Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Arnold Crescent Animal Hospital?
Online booking through TopVet is currently unavailable for Arnold Crescent Animal Hospital. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Arnold Crescent Animal Hospital offer?
Arnold Crescent Animal Hospital in Richmond Hill offers a range of veterinary services, including Allergies, Dental, Deworming, Endoscopy, Grooming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Arnold Crescent Animal Hospital offer vaccinations for pets?
Yes, Arnold Crescent Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Richmond Hill clinic.
Does Arnold Crescent Animal Hospital offer pet dental care?
Absolutely. Arnold Crescent Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Arnold Crescent Animal Hospital?
Arnold Crescent Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Richmond Hill.
Do they perform spay/neuter surgeries at Arnold Crescent Animal Hospital?
Arnold Crescent Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Richmond Hill has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Arnold Crescent Animal Hospital microchip my pet?
Yes, Arnold Crescent Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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