Bayview Seven Animal Hospital

I am writing this review for Dr. Gigi Zeitoun at Bayview Seven Animal Hospital because she is the best vet we have ever encountered and in my opinion the best vet in her field. What can I say. Dr. Gigi Zeitoun has been a blessing in our life and truly a life saver to our two amazing rescue cats. You will not find a more compassionate, loving vet, who not only does what is best for your animal but that also doesn't over charge or try to sell you anything unnecessary keeping your vet bill down which is a first for us. She also communicates very clearly and compassionately with you of what your pet is experiencing so you can act accordingly. We have dealt with a string of bad vets who should lose their license in the past but when Dr. Gigi Zeitoun came into our life things changed. We have 2 rescue cats, one who battles Irritable Bowel Disease and another with the Calici virus and Dr. Gigi has been there with us the whole way, to the point where we don't need to make regular vet visits because our cats are in such great health because of her care.  Others told us our babies wouldn't live a good life or a long life which we didn't want to accept which is why we are so glad to have found Dr. Gigi Zeitoun she never gave up on our cats and is always there to help us in every way she can. I now never worry when a vet visit is needed because I know my animals are in the best of hands with Dr. Gigi Zeitoun.Another story I want to share is  a year ago we lost our beautiful cat Daly to cancer but the journey to get to her diagnosis was going to be costly under another vet that wanted to go through every test under the sun until we got some diagnosis and I didn't want to put our poor girl through that. When we found Dr. Gigi she immediately got us into an incredible specialist and was able to diagnose quickly and efficiently without all the other vets checklist of tests which would have cost thousands and thousands of dollars and our poor girl pain. The specialist we were referred to by Dr. Gigi was A+++ and the best in his field. And thanks to Dr. Gigi our beautiful girl Daly passed on comfortably and in a loving space. I cannot say enough good things about Dr. Gigi. We were blessed to find her and if you can work with Dr. Gigi it would be the best thing for you and your fur babies.Thank you Dr. Gigi for all that you do and for truly caring about the well being of animals.PS. the entire team at Bayview Seven Hospital is AMAZING!!!! Read Less

The staff at Bayview Seven cared for my older dog with love and affection, during veterinary visits, while boarding and when it was time to groom. We always appreciated being able to do all three while going out of town for a few days. First rate staff from the vets to the techs. Care decisions were always made after clearly discussing all of our options, costs and the likelihood of success. When it was time to say goodbye to our best friend, they were compassionate, respectful, caring and sensitive to both human and canine needs. Their hard work gave our dog a few extra days to play in the early spring sun, for which we will always be grateful. Read Less

I took my cat Peety for a surgery here. It was my first time coming here and it came highly recommended by my brother-in-law. These people are passionate and it shows in their attentiveness towards Peety. Constant follow ups with how she's doing after the surgery. Thank you! Read Less

After spending a lot of money, I still didn't know what was wrong with my pet. I had to go to another vet for a second opinion... they told me my pet was fine even though my cat had lost 4 pounds.. Cats are not supposed to loose that much weight.. The other vet talked to me about all other possibilities that could have effected his weight loss and now my cat is back on track.... I am disappointed as these vets charge way too much with not enough exploration Read Less

Great, caring veterinarians and staff. I’ve been bringing my pets to Dr Covant’s clinic for 25 years. Lucy is so kind and helpful every time I go. All the Vets are knowledgeable and attentive. They take good care of little Dali. Read Less

This was our first visit to the vet with our lovely cat Mischief (Mitzi). We were so lucky to be seen by Dr. Covant who is a dedicated professional and takes great care of all the pets. He took his time to explain everything we asked and gave us alternative solutions to save our money. All the staff was friendly, the office was clean and quiet, the location close to our home. We would definitely recommend Dr. Covant and the clinic to any pet owner. Read Less

Honestly, it's a good place, if they have no one. But they rushed us out on a appointment we made with the time they gave us. We were not late, our dog was really sick and we just needed tests to be done.. They told us the tests were not ready for us, well sadly our dog can't wait till you are ready. Very disappointed and unreliable, if you can go to another one, please do, it could get u a better opinion and vets that take the time for your dog. Read Less

This hospital has a great team of staff. They are all hard working, caring and knowledgeable. Our cats have seen both Dr.Covant and Dr. Tong. They are both excellent doctors. They both take the time to explain things to you. Recently I had to take my cat to another animal hospital because I couldn't get an appointment here and it was a nightmare at the other clinic. I wished just waited to come here the next day. The receptionist here is great. When I told the receptionist my cat had bloodwork done at the other clinic she told me she will call them to find out which lab it was sent to and she will follow up with the blood work results. They go up and beyond to help your pet. Thank you!!! Read Less

Dr. Covant and his team have provided first-rate care for our dogs for about 30 years. Howard is VERY knowledgeable, and takes the time to explain his observations and his thinking process for how they should be treated. Read Less

Brought all 3 of my cats here and have had great experiences for each of them. Staff are super friendly, love all the pets and are super informative + helpful when I'm unsure about anything regarding my cats' health. Read Less

Dr Covant, Sandy and the rest of the staff greet us friendly and care for our pets with great compassion for animals. They fit us in for appointments as needed. Dr Covant does so much to help our dogs and cats. It's great that Dr Covant gives his time to explain anything needed. Wonderful vet. Would definitely & have recommended him to new pet owners and people looking for a new vet! Read Less

The staff at bayview seven were very friendly and helpful. I didn't feel rushed like I usually do at the vet and everyone was smiling and stopped to say hi to my little guy. The only thing negative is the space needs a little Reno, or new information banners and posters etc,  most of it has been aged from the Sun and probably has been there for over 20 years which doesn't make you feel like they've updated their practices. More so as a first impression, I felt the doctor was very knowledgeable and so were the staff, but walking in to a more inviting updated clinic would help asthetically, that's all :) I would come back! Read Less

I have been dealing with Dr. Covant and his staff for the past 18 years. I cannot thank him enough for the outstanding care both my dogs have received at this clinic. When my first dog Bailey was passing away the compassion and caring Dr. Covant a.k.a. Dr. Doolittle extended to our entire family is truly heartfelt. Their love of animals and outstanding care is truly appreciated. I currently take my Miki Jackson age 6 for grooming and I am often asked by strangers where he goes for a bath as he always looks so good. Jackson got his teeth cleaned there today and is doing great. The aftercare and instructions were excellent. I cannot thank everyone for their love and attention Jackson received today. A big thank you to the entire staff especially Dr. Covant!!! Read Less

This was our vet for over 11 years.Luke our 11 yr old dachshund was vomiting and just not eating.We took him here and they did a blood test.  I came back the nextday.  DR. WONG told me the blood test only showed a slightly elevated white blood cell count.  I specifically asked her twice.She recommended a Ultra-Sound $750.  We did the test.Four Days later at VEC it showed this original blood test had pancreatic levels off thecharts.  DR WONG either lied to get the $750 or is totally incompetent.  We lostfour days because of her not giving us proper results of the blood test.. Luke died two days later at VEC, those four days lost might have saved him.We miss him so much.STAY AWAY Read Less

The reason why I chose to give the Bayview Seven Animal Hospital a one star was because of their terrible treatment of pets. Believe me, it was the first and last time I went to that clinic. The clinic itself didn't seem too shabby--nice neighbourhood, clean waiting room, and friendly receptionist.However, the doctor (forgive me, I don't remember his name because it's been nearly 6 years) was anything but friendly, and highly unprofessional.When the doctor first entered the room, he was scowling, which didn't give me a very good first impression, so to speak, but honestly, if he had handled my dog with care (as if he actually -liked- his job), I wouldn't really give much thought to how he treated -me-. Really, who cares how I'm treated at an animal hospital, as long as they treat my pet like royalty, right?Unfortunately, this doctor did not seem to possess the same mindset as me.He first took my dog, Cookie, by the scruff which made Cookie yelp in an unnatural, high-pitched tone mixed with a growl which I had never heard him use. I suspect it was because at home, Cookie was the alpha (we had two other dogs). Whatever it was, he didn't like it.For the little growl Cookie gave, the doctor tugged him by the scruff, brought himself eye-level to my tiny dog (he was only a year and a half old back then!), and said in a menacing tone, "No."I really didn't like this, and it was really stupid of me not to have walked out right then and there. I was only thirteen years old though, and didn't have the guts to do it. I asked to have Cookie's anal gland expressed, and other veterinarians whom I've seen allowed me to hold my dog while they did it--but not this one.He took Cookie to the back room where I couldn't see anything, and proceeded with the anal expression (I presume; to this day I still do not know what really went on in the back room). Cookie let out such horrible screams, I broke down crying. I opened the door where the doctor took my dog, and a nurse immediately shoved me back into the room (she roughly pushed my shoulder so that I stumbled), and said the back room was off limits.When Cookie came back, he was still whimpering, and I noticed his toenails were all bleeding (yes, each and every single one of them). I had cut his nails a few days prior to the veterinary appointment, so I didn't understand why they cut it. When I asked, their response was "It was too long". No, it wasn't. I cut it as close to the quick as possible.I understand that it's not a huge deal if the quick bleeds, and that the bleeding could be stopped with some quick powder or tape, but they did neither for my dog. My arms were streaked with blood by the time I got home about 20 minutes later.The most appalling thing was that the animal hospital had the nerve to charge me $30 for the nail clipping that I most certainly did -not- ask for.Pet owners, beware, this animal hospital isn't a place you want to trust your beloved animals with. Read Less