The reason why I chose to give the Bayview Seven Animal Hospital a one star was because of their terrible treatment of pets. Believe me, it was the first and last time I went to that clinic. The clini... Read More
The reason why I chose to give the Bayview Seven Animal Hospital a one star was because of their terrible treatment of pets. Believe me, it was the first and last time I went to that clinic. The clinic itself didn't seem too shabby--nice neighbourhood, clean waiting room, and friendly receptionist.However, the doctor (forgive me, I don't remember his name because it's been nearly 6 years) was anything but friendly, and highly unprofessional.When the doctor first entered the room, he was scowling, which didn't give me a very good first impression, so to speak, but honestly, if he had handled my dog with care (as if he actually -liked- his job), I wouldn't really give much thought to how he treated -me-. Really, who cares how I'm treated at an animal hospital, as long as they treat my pet like royalty, right?Unfortunately, this doctor did not seem to possess the same mindset as me.He first took my dog, Cookie, by the scruff which made Cookie yelp in an unnatural, high-pitched tone mixed with a growl which I had never heard him use. I suspect it was because at home, Cookie was the alpha (we had two other dogs). Whatever it was, he didn't like it.For the little growl Cookie gave, the doctor tugged him by the scruff, brought himself eye-level to my tiny dog (he was only a year and a half old back then!), and said in a menacing tone, "No."I really didn't like this, and it was really stupid of me not to have walked out right then and there. I was only thirteen years old though, and didn't have the guts to do it. I asked to have Cookie's anal gland expressed, and other veterinarians whom I've seen allowed me to hold my dog while they did it--but not this one.He took Cookie to the back room where I couldn't see anything, and proceeded with the anal expression (I presume; to this day I still do not know what really went on in the back room). Cookie let out such horrible screams, I broke down crying. I opened the door where the doctor took my dog, and a nurse immediately shoved me back into the room (she roughly pushed my shoulder so that I stumbled), and said the back room was off limits.When Cookie came back, he was still whimpering, and I noticed his toenails were all bleeding (yes, each and every single one of them). I had cut his nails a few days prior to the veterinary appointment, so I didn't understand why they cut it. When I asked, their response was "It was too long". No, it wasn't. I cut it as close to the quick as possible.I understand that it's not a huge deal if the quick bleeds, and that the bleeding could be stopped with some quick powder or tape, but they did neither for my dog. My arms were streaked with blood by the time I got home about 20 minutes later.The most appalling thing was that the animal hospital had the nerve to charge me $30 for the nail clipping that I most certainly did -not- ask for.Pet owners, beware, this animal hospital isn't a place you want to trust your beloved animals with. Read Less