Crossroads Veterinary Clinic Cvc
Rosslyn, Ontario
General Info
Within Rosslyn's core area animal enthusiasts recognize Crossroads Veterinary Clinic Cvc as a steadfast local veterinary service provider. The clinic’s Ontario location enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services offered can encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. Crossroads Veterinary Clinic Cvc establishes an orderly environment which reduces anxiety levels for both pets and their human companions. The veterinary team in Rosslyn manages an extensive range of medical requirements which includes addressing skin and coat conditions along with dental problems and mobility issues. The clinic demonstrates proficiency in handling urgent medical issues such as infections and digestive changes even though wellness visits and preventive plans remain standard services. The people of Ontario frequently depend on Crossroads Veterinary Clinic Cvc to help them through challenging diagnoses and the care of aging pets with chronic illnesses. Visitors frequently mention the clinic’s communication style because it presents information in a clear manner that remains kind while being easy to understand. Pet owners experience a sense of confidence regarding their animal-related choices through this support. A significant number of clients continue to return over extended periods because they report consistent service quality and developed trust through prolonged interaction. The veterinary staff's expertise in both common and complex topics enables them to effectively support long-term care planning. Crossroads Veterinary Clinic Cvc experiences ongoing expansion due to an increasing number of pet owners relocating to the Rosslyn area and seeking nearby veterinary services. The clinic's function within the local pet community establishes a network of conscientious ownership and diligent animal care. Ontario's veterinary services continue to stand as a dependable option for those pursuing established practices that deliver both routine care and emergency responsiveness. The presence of Crossroads Veterinary Clinic Cvc in Rosslyn and surrounding Ontario regions meets the approval of local residents. The requirement for veterinary service that is clear compassionate and consistent exists continuously from new pet owners seeking advice to longtime clients managing special conditions. This practice enables the fulfillment of essential community roles.
Services
Acupuncture
Dental
Surgery
Vaccinations
Reviews
Donna
26 May 2024
REPORT
We would not recommend this place as it has very poor service
Jenn
21 Dec 2023
REPORT
Do not have a google so reviewing here. The vet was rude and short. just spitting out about how much would cost. the reception manager was completely ignorant nor helpful. waste of time contacting the...
Do not have a google so reviewing here. The vet was rude and short. just spitting out about how much would cost. the reception manager was completely ignorant nor helpful. waste of time contacting the Manager, she didn't even respond. very bad service overall. do not recommend.
Itchy
1 Dec 2023
REPORT
Worst place ever, management a joke, price, staff. Save you and your animal the grief and go elsewhere.
Jenn B
20 Nov 2023
REPORT
We used cvc again recently and deeply regret the decision. They overcharge for services, plus our baby didn't even get the proper care needed. They sure cared about wanting the money, not our animals ...
We used cvc again recently and deeply regret the decision. They overcharge for services, plus our baby didn't even get the proper care needed. They sure cared about wanting the money, not our animals welfare. They don't even know how to handle criticism. Our pet definitely was not treated humanely. Very unorganized and seems ran by headless chickens.
P Bower
15 Mar 2022
REPORT
With the Covid pandemic restrictions and severe shortage of veterinarians in Thunder Bay, the atmosphere in most vet clinics has changed. Cross Roads is no exception. My dog became ill on the weekend....
With the Covid pandemic restrictions and severe shortage of veterinarians in Thunder Bay, the atmosphere in most vet clinics has changed. Cross Roads is no exception. My dog became ill on the weekend. I used their after hours online service costing $105 and was finally contacted by Dr. Matthew Yerxa from CrossRoads. He seemed a bit grumpy to be disturbed on a Sunday and warned me that after hours emergency rates would apply (>$500) but said he would meet me in 20 minutes. Or I was given the option to wait until Monday. I chose to have my dog seen immediately. After examining my dog using Covid protocols, he was more understanding and friendly. He clearly explained my dog’s illness, its severity and offered two courses of treatment. One being very expensive and including a hospital stay and second being a more reasonable treatment plan from home. He offered me a second chance to ask questions but I was too shell shocked at hearing my dog was indeed severely ill. He also offered follow up for the next two days he was working. Dr. Yerxa was concise and clear. Another DVM later, told me I made the right decision to have my dog seen immediately as my dog was dehydrated and could have gone into shock before Monday. Although my dog is not totally cured at this point, I am confident she will recover under their care. Doc, Thank you for listening to me and caring for my dog, even when at first you thought it was just a minor issue and I was an overprotective owner. I am so glad my girl is improving and expected to make a full recovery.
I recommend this clinic. I realize that vets are extremely overworked at this time and their front room staff are taking the brunt of pet owner’s frustrations with Covid restrictions and procedures. If it means waiting on the phone for 15 minutes to leave a message and a couple of hours for a call back to save my girl’s life, then I can do that and pay the bill. Thunder Bay needs a pet owners course on simple pet first aid and or what you need to do in an emergency. Maybe one of the dog schools or the college could take this on to help the clinics in town. Also if the vets in town could hold a mass vaccination day at the CLE next to the Covid vaccination clinic that would help all the puppies & their clinics with the back logs. They could book the heritage building and have a vet from each clinic and just mass vaccinate the minimum requirements.
Kat Guertin
24 Jan 2022
REPORT
Terrible experience. With the vet shortage in Thunder Bay, I was forced to go back to Crossroads Vet only to have my dog be completely traumatized. We booked an appointment for a lump check.
Dr. Alex...
Terrible experience. With the vet shortage in Thunder Bay, I was forced to go back to Crossroads Vet only to have my dog be completely traumatized. We booked an appointment for a lump check.
Dr. Alexandra Kozak was the vet assigned to my dog. She was afraid of my German Shepherd and he could sense that. She told me “he looks scary”. He is 100lbs of love and has never given any vet troubles. He is truly a gentle giant. She blamed myself and my dog for not being able to get my dog examined. Instead of getting to his level, she would throw treats at him in fear. After not being able to get close to him, she suggested he get muzzled. Muzzling any pet who has not ever been muzzled and DOES NOT NEED TO BE MUZZLED is unnecessary and harmful. Dr. Alexandra Kozak is very incompetent and caused harm to my dog. Apparently, this vet has training in animal behaviour…
After not being able to put the muzzle on my dog, she insisted that he was being protective of me so she took him to the back. All I could hear was my dog screaming and crying and seeing multiple staff tackling my dog through the window. I had to ask the receptionist to go get my dog and he ran right for the door to leave the vet.
My dog loves people and has never had any prior issues with his behaviour. When I contacted the manager, she barely gave me the time of day to explain my situation and hung up on me which was completely unprofessional.
Due to the the vet shortage in Thunder Bay, I now have to drive to Dryden for my dog to see a COMPETENT and TRUSTWORTHY vet who knows what they are doing.
Len
13 Apr 2021
REPORT
I have to say the service other than the veterinary service has become terrible.
Today I went as I have every time asked for assistance to walk 15' to put the 18 kg bag of food in my car. A lady came...
I have to say the service other than the veterinary service has become terrible.
Today I went as I have every time asked for assistance to walk 15' to put the 18 kg bag of food in my car. A lady came out dropped out my feet and said here you go. Leaving me to have to kick the bag of food across the wet ground then kneel in the water to try maneuver the bad into the car. Thanks a lot.
Ricci meawasige
6 Jan 2021
REPORT
A Big shame on you to Dr. Bart. On December 26 my cat Felix became suddenly unwell, I called for the emergency vet and was told to bring him in to the office in one hour. I did that, when we get there...
A Big shame on you to Dr. Bart. On December 26 my cat Felix became suddenly unwell, I called for the emergency vet and was told to bring him in to the office in one hour. I did that, when we get there Dr. Bart was the vet on call, he examined Felix for a moment and said he needed IV and to spend the night, you can be on your way. 30 mins later Dr. Bart called me and said “hello, the cat died”. We were on the phone for 1 minute and during that time Dr. Bart was cold and almost rude to me. He then told me he was sending Felix to be cremated and that I can pay the bill next week. He never asked if I wanted to come and see my baby one last time or if I even wanted him cremated. I’ve never been in this situation before and I was also in complete shock, so I assumed that meant that my baby’s ashes would be returned to me when I paid the bill. This did not happen, I paid the $505 on January 4 and was told that Dr. Bart did not request for his ashes to come back. Dr. Bart called me today and tried to say that he asked me when he did not, I let him know that if given the chance I would have picked up Felix and buried him. I then asked why I paid so much he told me that it was for his and the assistants wages! Then I said “so I paid $505 for my cats ashes to be thrown away like trash!” He replied with “yea I guess so”. I’m so heartbroken over how this was handled my baby didn’t deserve to die alone and then be discarded like he meant nothing when he in fact meant the world to me and my family. As soon as other vet offices are taking new patients we will be switching!
Sandra Blackburn
26 Jun 2018
REPORT
Very professional and care about your pets. They are always prompt and efficient but yet friendly. I would highly recommend this clinic.
John Toneguzzi
25 Jun 2018
REPORT
My dog spent 2 nights at Crossroads because she was critically ill from ingesting poison. It was not looking good but Dr. Legge and the staff helped save her life.
Detailed instructions were provide...
My dog spent 2 nights at Crossroads because she was critically ill from ingesting poison. It was not looking good but Dr. Legge and the staff helped save her life.
Detailed instructions were provided when we picked up our girl along with the special food and medication. Money was not an issue when it comes to my dogs and when I received my bill I was surprised to see how reasonably priced for the services and medications that was provided.
Thank You Dr Legge and all staff for the exceptional service you provided. Priya is doing well and looks to be improving every day.
Sandy Nicholetts
23 Jun 2018
REPORT
Dr Matt (who used to work for Dr Dan in Slate River) has been amazing & gone above and beyond for our Bella - our boxer who is 12 1/2 years old). She is treated with respect and love.... I have, & wil...
Dr Matt (who used to work for Dr Dan in Slate River) has been amazing & gone above and beyond for our Bella - our boxer who is 12 1/2 years old). She is treated with respect and love.... I have, & will, recommend Dr Matt to all my friends/family with pets. Can't say enough about the care he has given.🐾🐶👍
Aaron Sadler
15 Jun 2018
REPORT
Just recently moved to Thunder Bay from the GTA. We had our dog booked in at the kennel for 3 days as both myself and my girlfriend were going to be away for work. We realized the day before that our ...
Just recently moved to Thunder Bay from the GTA. We had our dog booked in at the kennel for 3 days as both myself and my girlfriend were going to be away for work. We realized the day before that our previous vet had not given her a specific vaccine needed to be admissible to the kennel, so we were in a mad panic to find a new vet last minute to administer the required vaccine. Called every other vet in the city and was either turned down or laughed away because everyone was unable to schedule an appointment for at least 2 weeks. Called Crossroads just before closing on a Thursday and had an appointment booked Friday morning. Great facility, and very pleasant and professional staff, that was more than happy to book our dog in and take her on as a new patient. Was in and out in less than 20 minutes with a happy dog. Looking forward to our next visit at our new vet! Well worth the 20 minute drive out of the city!
Tammy Chalat
12 Jun 2018
REPORT
I won’t take my animals anywhere else except crossroads. They are so passionate caring and they care about you and your animals. I had to put my cat Indy down after having her for 18 years. They were...
I won’t take my animals anywhere else except crossroads. They are so passionate caring and they care about you and your animals. I had to put my cat Indy down after having her for 18 years. They were so caring and told me straight out I could do nothing for her. And they were so good with our dog jack when he got sick also. When he was a puppy. Great staff and great vets. Love them all.
Ella Scavarelli
4 Jun 2018
REPORT
Great people who genuinely care for animals. Alex is an amazing and passionate vet!
Jaimee Rector
22 May 2018
REPORT
Refused to see my sick dog, told me the could see him in three weeks. When I said he was sick now though the receptionist actually asked " how is that my problem". If I could give 0 stars I would.
Craig Rawlins
20 Mar 2018
REPORT
We have taken our foster pups here forvover a year and now we take our own dogs to this vet clinic.
Korey Kovasin
5 Mar 2018
REPORT
This place is the Best Place I have Dr Matt As My Vet For all my pets 8 horses 2 dogs and all 3 of my cats . All the staff are Exllant Friendly and compassionate, People By far the Best Vet Clinic Aro...
This place is the Best Place I have Dr Matt As My Vet For all my pets 8 horses 2 dogs and all 3 of my cats . All the staff are Exllant Friendly and compassionate, People By far the Best Vet Clinic Around!!!!
Scott martin
7 Feb 2018
REPORT
All the vets & support staff at CVC are compassionate, caring and considerate! We have seen them all, and seen how well they work together on a situation that may have one or more of them stumped! C...
All the vets & support staff at CVC are compassionate, caring and considerate! We have seen them all, and seen how well they work together on a situation that may have one or more of them stumped! Can't imagine taking our four leggers anywhere else!
Helen Lee
18 Oct 2017
REPORT
Great clinic!! The vet clinic I used for years no longer does dew claws. I now have three puppies with back and front dews. CVC advised me that my next litter will be cared for properly. Love them...
Great clinic!! The vet clinic I used for years no longer does dew claws. I now have three puppies with back and front dews. CVC advised me that my next litter will be cared for properly. Love them and highly recommend their services to all pet owners.
Ken Milenko
26 Jul 2017
REPORT
Absolutely, hands down, the BEST veterinary clinic in the region!
Sincerely, I have dealt with Crossroads for more than 20 years and found the entire staff over this period to be phenomenal. Nobody t...
Absolutely, hands down, the BEST veterinary clinic in the region!
Sincerely, I have dealt with Crossroads for more than 20 years and found the entire staff over this period to be phenomenal. Nobody tries to up-sell you on services that are questionable. They don't sell third party products like food or dietary supplements. They provide 100% care and compassion towards your pet! They offer sincere and highly educated advice with concern to your pet.
Don't hesitate for a moment to give them a call when you have concerns regarding your pet of any sort. They handle all kinds of animals large and small.
Fantastic, rewarding, caring, compassionate, service that is comparable to none in the entire region!
shakys26goddess21
3 Apr 2017
REPORT
They are a great place to go. But I've had the worse experience ever with them. April 3 2017 I called this place at 4:32pm on a Monday their hours say they are open till 5:30pm pm. When I called them...
They are a great place to go. But I've had the worse experience ever with them. April 3 2017 I called this place at 4:32pm on a Monday their hours say they are open till 5:30pm pm. When I called them about my dog who ended up with a huge gash on his neck that needed medical attention asap and they told me I quote " I'm sorry but we are pretty much done for the day", an hour before closing!!! I've been going here for years with every dog I've owned and for them to just shrug my dogs immediate medical attention off and end up having to call emergency line and paying out the a-hole for the emergency charge!! Not happy with this clinic what so ever!!!!
robyn Oram
26 Mar 2017
REPORT
They take great care of my fur babies and the price is right, they will sometimes do little extras for free like nail trimmings and ear cleaning
Kayla Voogt
27 Feb 2017
REPORT
Completely disguisted by the service at crossroads particularly the manager Ms. Holmwood. Was called a bitch by her and after trying to contact the owner multiple times over the course of a week I nev...
Completely disguisted by the service at crossroads particularly the manager Ms. Holmwood. Was called a bitch by her and after trying to contact the owner multiple times over the course of a week I never did get a response. Obviously they do not care about their customers. We have spent over a thousand dollars at crossroads treating our 3 dogs over the past few years.. and now we are left feeling vulnerable and humiliated by their staff.
Michelle Durocher
24 Feb 2017
REPORT
One year after my last review of my beagles care at crossroads and I have now adopted an older basset hound who had a ton of issues. The staff at crossroads never cease to amaze with the level of car...
One year after my last review of my beagles care at crossroads and I have now adopted an older basset hound who had a ton of issues. The staff at crossroads never cease to amaze with the level of care and understanding. My Bassett's issues have been tended to and she is doing very well. I can't say enough about this establishment and it's caring team!!
Dave Lalonde
6 Feb 2017
REPORT
My fiancé and I moved here back in June, our beautiful German Shepherd is allergic to meat. We ran out of my dogs pills for his allergies Crossroads was able to get us in pretty quickly. The vet we sa...
My fiancé and I moved here back in June, our beautiful German Shepherd is allergic to meat. We ran out of my dogs pills for his allergies Crossroads was able to get us in pretty quickly. The vet we saw was quick and efficient. I will be giving them my business for a while :) thanks so much.
Brenda Dennique
9 Jan 2017
REPORT
I love going to crossroads they treat u like family they care about the animals and they r not about the $. I would recommend them
Cassy Harmer
8 Jan 2017
REPORT
The clinic is amazing. All of the times I have taken my dogs there I have left with great service. The staff are very thorough and you can tell they genuinely love animals and care about their well be...
The clinic is amazing. All of the times I have taken my dogs there I have left with great service. The staff are very thorough and you can tell they genuinely love animals and care about their well being. I definitely won't be going anywhere else.
Kim Tamminen
8 Jan 2017
REPORT
I love Crossroads and most of their staff . They are very awesome with all the rescues we bring in there treat them like they are special and give them fast friendly awesome help. Dr Matt and Dr Sue L...
I love Crossroads and most of their staff . They are very awesome with all the rescues we bring in there treat them like they are special and give them fast friendly awesome help. Dr Matt and Dr Sue Legge are the best vets in that clinic they go above and beyond . The manager Kat is amazing and also goes above and beyone to make sure that everything goes smoothly and really knows how to run the clinic. All pets deserve the 5 star treatment and they sure know how to give it to them
Shirley Arbuckle
1 Jan 2017
REPORT
Very good service. Ver friendly people and they make you very welcome. I take both my fur babies there and there very good with them.
Great prices
John Hopkins
15 Dec 2016
REPORT
They treated our dog and us with dignity, compassion, and kindness in a very difficult time. Exceeded my expectations.
Jade Mayer
12 Dec 2016
REPORT
My entire family has used this vet hosp. for our pets for decades. Can't beat the hospitality and prices.
Renee Gary Smith
3 Dec 2016
REPORT
The girls at the front acted like I was an inconvenience to them. Sat at there computers like I wasn't there at all. We only went there twice...I don't know if they realize that we pay a portion of th...
The girls at the front acted like I was an inconvenience to them. Sat at there computers like I wasn't there at all. We only went there twice...I don't know if they realize that we pay a portion of there checks...without clients they would not be needed..
Melanie Brewer
29 Nov 2016
REPORT
Crossroads is amazing. Dr. Matt is so helpful and thorough. He made us feel grateful and informed - we left the clinic with a plan of action for our dog. Everyone at the clinic is kind and you are abl...
Crossroads is amazing. Dr. Matt is so helpful and thorough. He made us feel grateful and informed - we left the clinic with a plan of action for our dog. Everyone at the clinic is kind and you are able leave your pet there knowing they are in good hands. We had a bit of a misunderstanding with Crossroads, but after explaining the situation, it was fully rectified. My husband and I are very happy and look forward to years of checkups to come :)
Shanna Morson
21 Oct 2016
REPORT
I took my baby Dash to the vet for a bad cold and had amazing service! Dr. Kozak was so friendly and provided great service! She did so good with my cat and even made me calm about the situation! I ha...
I took my baby Dash to the vet for a bad cold and had amazing service! Dr. Kozak was so friendly and provided great service! She did so good with my cat and even made me calm about the situation! I have seen alot of vets over the years and I can say I would recommend her to everyone! Dash says Thank you also
Rachelle Smart
13 Jul 2016
REPORT
Crossroads is a wonderful clinic Susan Legge is doing what she was ment to do when we have taken our dogs there she is absolutely wonderful putting our pets at ease with her compassionate manner . The...
Crossroads is a wonderful clinic Susan Legge is doing what she was ment to do when we have taken our dogs there she is absolutely wonderful putting our pets at ease with her compassionate manner . The whole team seems to work like a well oiled machine when I have been there and would recommend for anyone to take there pet to this clinic they r FABULOUS keep up your great work
Jen Bond
27 May 2016
REPORT
I have had animals for years and moved here from Southern Ontario best vetrinary clinic I have ever dealt with. I have to say I love the staff and Vets Dr. Legge and Dr Yerxa such kind and caring peop...
I have had animals for years and moved here from Southern Ontario best vetrinary clinic I have ever dealt with. I have to say I love the staff and Vets Dr. Legge and Dr Yerxa such kind and caring people. My dog is 16 and no doing well they have given us so much support and kindness Thank You. Best Vet
Indigo Girl
27 May 2016
REPORT
I have had animals for years and moved here from Southern Ontario best vetrinary clinic I have ever dealt with. I have to say I love the staff and Vets Dr. Legge and Dr Yerxa such kind and caring peop...
I have had animals for years and moved here from Southern Ontario best vetrinary clinic I have ever dealt with. I have to say I love the staff and Vets Dr. Legge and Dr Yerxa such kind and caring people. My dog is 16 and no doing well they have given us so much support and kindness Thank You. Best Vet
Kaitlyn Forte
24 Dec 2015
REPORT
Amazing service, unlike The Animal hospital (located by Super Store). Cross road vets actually care for your pets well-being and not how much money they can bleed from you. They are honest, and upfron...
Amazing service, unlike The Animal hospital (located by Super Store). Cross road vets actually care for your pets well-being and not how much money they can bleed from you. They are honest, and upfront about treatment and costs.Not only are they the most reasonably priced vet, they are all very sweet and knowledgeable. If you want to save money and get amazing care definitely check out Cross roads vet!
skye hemphill
13 Jul 2015
REPORT
I've only had the pleasure of visiting this vet clinic twice with my Great Dane and I am extremely happy with their service. The prices are unbeatable. I will continue to bring my pets here and recomm...
I've only had the pleasure of visiting this vet clinic twice with my Great Dane and I am extremely happy with their service. The prices are unbeatable. I will continue to bring my pets here and recommended this clinic to all my friends and family with fur babies.
Book an Appointment
Online booking unavailable
Please call
+1 807-939-2616
FAQs
Where is Crossroads Veterinary Clinic Cvc located?
Crossroads Veterinary Clinic Cvc is located at 3142 Arthur St W, NULL, Rosslyn,NULL P7K 0P3. It's easily accessible to pet owners in the Rosslyn area and surrounding communities.
What time does Crossroads Veterinary Clinic Cvc open and close each day?
Crossroads Veterinary Clinic Cvc is openMonday 08:00 AM - 17:30 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 17:30 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 17:30 PM. On Saturdays, it's open 08:00 AM to 15:00 PM. It is closed on Sundays.
Is Crossroads Veterinary Clinic Cvc open on Saturdays?
Yes, Crossroads Veterinary Clinic Cvc is open on Saturdays. Their Saturday hours are 08:00AM to 15:00 PM.
Is Crossroads Veterinary Clinic Cvc open on Sundays?
No, Crossroads Veterinary Clinic Cvc is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Crossroads Veterinary Clinic Cvc?
You can book an appointment online with Crossroads Veterinary Clinic Cvc via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Crossroads Veterinary Clinic Cvc offer?
Crossroads Veterinary Clinic Cvc in Rosslyn offers a range of veterinary services, including Acupuncture, Dental, Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Crossroads Veterinary Clinic Cvc offer vaccinations for pets?
Yes, Crossroads Veterinary Clinic Cvc provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Rosslyn clinic.
Does Crossroads Veterinary Clinic Cvc offer pet dental care?
Absolutely. Crossroads Veterinary Clinic Cvc offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Crossroads Veterinary Clinic Cvc?
Crossroads Veterinary Clinic Cvc provides spaying and neutering services for pets. Their veterinary team in Rosslyn has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-17:30PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-17:30PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-17:30PM
Saturday
Sat
08:00AM-15:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
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Crossroads Veterinary Clinic Cvc
Rosslyn, Ontario
General Info
Within Rosslyn's core area animal enthusiasts recognize Crossroads Veterinary Clinic Cvc as a steadfast local veterinary service provider. The clinic’s Ontario location enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services offered can encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. Crossroads Veterinary Clinic Cvc establishes an orderly environment which reduces anxiety levels for both pets and their human companions. The veterinary team in Rosslyn manages an extensive range of medical requirements which includes addressing skin and coat conditions along with dental problems and mobility issues. The clinic demonstrates proficiency in handling urgent medical issues such as infections and digestive changes even though wellness visits and preventive plans remain standard services. The people of Ontario frequently depend on Crossroads Veterinary Clinic Cvc to help them through challenging diagnoses and the care of aging pets with chronic illnesses. Visitors frequently mention the clinic’s communication style because it presents information in a clear manner that remains kind while being easy to understand. Pet owners experience a sense of confidence regarding their animal-related choices through this support. A significant number of clients continue to return over extended periods because they report consistent service quality and developed trust through prolonged interaction. The veterinary staff's expertise in both common and complex topics enables them to effectively support long-term care planning. Crossroads Veterinary Clinic Cvc experiences ongoing expansion due to an increasing number of pet owners relocating to the Rosslyn area and seeking nearby veterinary services. The clinic's function within the local pet community establishes a network of conscientious ownership and diligent animal care. Ontario's veterinary services continue to stand as a dependable option for those pursuing established practices that deliver both routine care and emergency responsiveness. The presence of Crossroads Veterinary Clinic Cvc in Rosslyn and surrounding Ontario regions meets the approval of local residents. The requirement for veterinary service that is clear compassionate and consistent exists continuously from new pet owners seeking advice to longtime clients managing special conditions. This practice enables the fulfillment of essential community roles.
Business Hours
Monday
08:00AM-17:30PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-17:30PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-17:30PM
Saturday
08:00AM-15:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Acupuncture
Dental
Surgery
Vaccinations
Reviews
Donna
26 May 2024
We would not recommend this place as it has very poor service
Jenn
21 Dec 2023
Do not have a google so reviewing here. The vet was rude and short. just spitting out about how much would cost. the reception manager was completely ignorant nor helpful. waste of time contacting the...
Do not have a google so reviewing here. The vet was rude and short. just spitting out about how much would cost. the reception manager was completely ignorant nor helpful. waste of time contacting the Manager, she didn't even respond. very bad service overall. do not recommend.
Itchy
1 Dec 2023
Worst place ever, management a joke, price, staff. Save you and your animal the grief and go elsewhere.
Jenn B
20 Nov 2023
We used cvc again recently and deeply regret the decision. They overcharge for services, plus our baby didn't even get the proper care needed. They sure cared about wanting the money, not our animals ...
We used cvc again recently and deeply regret the decision. They overcharge for services, plus our baby didn't even get the proper care needed. They sure cared about wanting the money, not our animals welfare. They don't even know how to handle criticism. Our pet definitely was not treated humanely. Very unorganized and seems ran by headless chickens.
P Bower
15 Mar 2022
With the Covid pandemic restrictions and severe shortage of veterinarians in Thunder Bay, the atmosphere in most vet clinics has changed. Cross Roads is no exception. My dog became ill on the weekend....
With the Covid pandemic restrictions and severe shortage of veterinarians in Thunder Bay, the atmosphere in most vet clinics has changed. Cross Roads is no exception. My dog became ill on the weekend. I used their after hours online service costing $105 and was finally contacted by Dr. Matthew Yerxa from CrossRoads. He seemed a bit grumpy to be disturbed on a Sunday and warned me that after hours emergency rates would apply (>$500) but said he would meet me in 20 minutes. Or I was given the option to wait until Monday. I chose to have my dog seen immediately. After examining my dog using Covid protocols, he was more understanding and friendly. He clearly explained my dog’s illness, its severity and offered two courses of treatment. One being very expensive and including a hospital stay and second being a more reasonable treatment plan from home. He offered me a second chance to ask questions but I was too shell shocked at hearing my dog was indeed severely ill. He also offered follow up for the next two days he was working. Dr. Yerxa was concise and clear. Another DVM later, told me I made the right decision to have my dog seen immediately as my dog was dehydrated and could have gone into shock before Monday. Although my dog is not totally cured at this point, I am confident she will recover under their care. Doc, Thank you for listening to me and caring for my dog, even when at first you thought it was just a minor issue and I was an overprotective owner. I am so glad my girl is improving and expected to make a full recovery.
I recommend this clinic. I realize that vets are extremely overworked at this time and their front room staff are taking the brunt of pet owner’s frustrations with Covid restrictions and procedures. If it means waiting on the phone for 15 minutes to leave a message and a couple of hours for a call back to save my girl’s life, then I can do that and pay the bill. Thunder Bay needs a pet owners course on simple pet first aid and or what you need to do in an emergency. Maybe one of the dog schools or the college could take this on to help the clinics in town. Also if the vets in town could hold a mass vaccination day at the CLE next to the Covid vaccination clinic that would help all the puppies & their clinics with the back logs. They could book the heritage building and have a vet from each clinic and just mass vaccinate the minimum requirements.
Kat Guertin
24 Jan 2022
Terrible experience. With the vet shortage in Thunder Bay, I was forced to go back to Crossroads Vet only to have my dog be completely traumatized. We booked an appointment for a lump check.
Dr. Alex...
Terrible experience. With the vet shortage in Thunder Bay, I was forced to go back to Crossroads Vet only to have my dog be completely traumatized. We booked an appointment for a lump check.
Dr. Alexandra Kozak was the vet assigned to my dog. She was afraid of my German Shepherd and he could sense that. She told me “he looks scary”. He is 100lbs of love and has never given any vet troubles. He is truly a gentle giant. She blamed myself and my dog for not being able to get my dog examined. Instead of getting to his level, she would throw treats at him in fear. After not being able to get close to him, she suggested he get muzzled. Muzzling any pet who has not ever been muzzled and DOES NOT NEED TO BE MUZZLED is unnecessary and harmful. Dr. Alexandra Kozak is very incompetent and caused harm to my dog. Apparently, this vet has training in animal behaviour…
After not being able to put the muzzle on my dog, she insisted that he was being protective of me so she took him to the back. All I could hear was my dog screaming and crying and seeing multiple staff tackling my dog through the window. I had to ask the receptionist to go get my dog and he ran right for the door to leave the vet.
My dog loves people and has never had any prior issues with his behaviour. When I contacted the manager, she barely gave me the time of day to explain my situation and hung up on me which was completely unprofessional.
Due to the the vet shortage in Thunder Bay, I now have to drive to Dryden for my dog to see a COMPETENT and TRUSTWORTHY vet who knows what they are doing.
Len
13 Apr 2021
I have to say the service other than the veterinary service has become terrible.
Today I went as I have every time asked for assistance to walk 15' to put the 18 kg bag of food in my car. A lady came...
I have to say the service other than the veterinary service has become terrible.
Today I went as I have every time asked for assistance to walk 15' to put the 18 kg bag of food in my car. A lady came out dropped out my feet and said here you go. Leaving me to have to kick the bag of food across the wet ground then kneel in the water to try maneuver the bad into the car. Thanks a lot.
Ricci meawasige
6 Jan 2021
A Big shame on you to Dr. Bart. On December 26 my cat Felix became suddenly unwell, I called for the emergency vet and was told to bring him in to the office in one hour. I did that, when we get there...
A Big shame on you to Dr. Bart. On December 26 my cat Felix became suddenly unwell, I called for the emergency vet and was told to bring him in to the office in one hour. I did that, when we get there Dr. Bart was the vet on call, he examined Felix for a moment and said he needed IV and to spend the night, you can be on your way. 30 mins later Dr. Bart called me and said “hello, the cat died”. We were on the phone for 1 minute and during that time Dr. Bart was cold and almost rude to me. He then told me he was sending Felix to be cremated and that I can pay the bill next week. He never asked if I wanted to come and see my baby one last time or if I even wanted him cremated. I’ve never been in this situation before and I was also in complete shock, so I assumed that meant that my baby’s ashes would be returned to me when I paid the bill. This did not happen, I paid the $505 on January 4 and was told that Dr. Bart did not request for his ashes to come back. Dr. Bart called me today and tried to say that he asked me when he did not, I let him know that if given the chance I would have picked up Felix and buried him. I then asked why I paid so much he told me that it was for his and the assistants wages! Then I said “so I paid $505 for my cats ashes to be thrown away like trash!” He replied with “yea I guess so”. I’m so heartbroken over how this was handled my baby didn’t deserve to die alone and then be discarded like he meant nothing when he in fact meant the world to me and my family. As soon as other vet offices are taking new patients we will be switching!
Sandra Blackburn
26 Jun 2018
Very professional and care about your pets. They are always prompt and efficient but yet friendly. I would highly recommend this clinic.
John Toneguzzi
25 Jun 2018
My dog spent 2 nights at Crossroads because she was critically ill from ingesting poison. It was not looking good but Dr. Legge and the staff helped save her life.
Detailed instructions were provide...
My dog spent 2 nights at Crossroads because she was critically ill from ingesting poison. It was not looking good but Dr. Legge and the staff helped save her life.
Detailed instructions were provided when we picked up our girl along with the special food and medication. Money was not an issue when it comes to my dogs and when I received my bill I was surprised to see how reasonably priced for the services and medications that was provided.
Thank You Dr Legge and all staff for the exceptional service you provided. Priya is doing well and looks to be improving every day.
Sandy Nicholetts
23 Jun 2018
Dr Matt (who used to work for Dr Dan in Slate River) has been amazing & gone above and beyond for our Bella - our boxer who is 12 1/2 years old). She is treated with respect and love.... I have, & wil...
Dr Matt (who used to work for Dr Dan in Slate River) has been amazing & gone above and beyond for our Bella - our boxer who is 12 1/2 years old). She is treated with respect and love.... I have, & will, recommend Dr Matt to all my friends/family with pets. Can't say enough about the care he has given.🐾🐶👍
Aaron Sadler
15 Jun 2018
Just recently moved to Thunder Bay from the GTA. We had our dog booked in at the kennel for 3 days as both myself and my girlfriend were going to be away for work. We realized the day before that our ...
Just recently moved to Thunder Bay from the GTA. We had our dog booked in at the kennel for 3 days as both myself and my girlfriend were going to be away for work. We realized the day before that our previous vet had not given her a specific vaccine needed to be admissible to the kennel, so we were in a mad panic to find a new vet last minute to administer the required vaccine. Called every other vet in the city and was either turned down or laughed away because everyone was unable to schedule an appointment for at least 2 weeks. Called Crossroads just before closing on a Thursday and had an appointment booked Friday morning. Great facility, and very pleasant and professional staff, that was more than happy to book our dog in and take her on as a new patient. Was in and out in less than 20 minutes with a happy dog. Looking forward to our next visit at our new vet! Well worth the 20 minute drive out of the city!
Tammy Chalat
12 Jun 2018
I won’t take my animals anywhere else except crossroads. They are so passionate caring and they care about you and your animals. I had to put my cat Indy down after having her for 18 years. They were...
I won’t take my animals anywhere else except crossroads. They are so passionate caring and they care about you and your animals. I had to put my cat Indy down after having her for 18 years. They were so caring and told me straight out I could do nothing for her. And they were so good with our dog jack when he got sick also. When he was a puppy. Great staff and great vets. Love them all.
Ella Scavarelli
4 Jun 2018
Great people who genuinely care for animals. Alex is an amazing and passionate vet!
Jaimee Rector
22 May 2018
Refused to see my sick dog, told me the could see him in three weeks. When I said he was sick now though the receptionist actually asked " how is that my problem". If I could give 0 stars I would.
Craig Rawlins
20 Mar 2018
We have taken our foster pups here forvover a year and now we take our own dogs to this vet clinic.
Korey Kovasin
5 Mar 2018
This place is the Best Place I have Dr Matt As My Vet For all my pets 8 horses 2 dogs and all 3 of my cats . All the staff are Exllant Friendly and compassionate, People By far the Best Vet Clinic Aro...
This place is the Best Place I have Dr Matt As My Vet For all my pets 8 horses 2 dogs and all 3 of my cats . All the staff are Exllant Friendly and compassionate, People By far the Best Vet Clinic Around!!!!
Scott martin
7 Feb 2018
All the vets & support staff at CVC are compassionate, caring and considerate! We have seen them all, and seen how well they work together on a situation that may have one or more of them stumped! C...
All the vets & support staff at CVC are compassionate, caring and considerate! We have seen them all, and seen how well they work together on a situation that may have one or more of them stumped! Can't imagine taking our four leggers anywhere else!
Helen Lee
18 Oct 2017
Great clinic!! The vet clinic I used for years no longer does dew claws. I now have three puppies with back and front dews. CVC advised me that my next litter will be cared for properly. Love them...
Great clinic!! The vet clinic I used for years no longer does dew claws. I now have three puppies with back and front dews. CVC advised me that my next litter will be cared for properly. Love them and highly recommend their services to all pet owners.
Ken Milenko
26 Jul 2017
Absolutely, hands down, the BEST veterinary clinic in the region!
Sincerely, I have dealt with Crossroads for more than 20 years and found the entire staff over this period to be phenomenal. Nobody t...
Absolutely, hands down, the BEST veterinary clinic in the region!
Sincerely, I have dealt with Crossroads for more than 20 years and found the entire staff over this period to be phenomenal. Nobody tries to up-sell you on services that are questionable. They don't sell third party products like food or dietary supplements. They provide 100% care and compassion towards your pet! They offer sincere and highly educated advice with concern to your pet.
Don't hesitate for a moment to give them a call when you have concerns regarding your pet of any sort. They handle all kinds of animals large and small.
Fantastic, rewarding, caring, compassionate, service that is comparable to none in the entire region!
shakys26goddess21
3 Apr 2017
They are a great place to go. But I've had the worse experience ever with them. April 3 2017 I called this place at 4:32pm on a Monday their hours say they are open till 5:30pm pm. When I called them...
They are a great place to go. But I've had the worse experience ever with them. April 3 2017 I called this place at 4:32pm on a Monday their hours say they are open till 5:30pm pm. When I called them about my dog who ended up with a huge gash on his neck that needed medical attention asap and they told me I quote " I'm sorry but we are pretty much done for the day", an hour before closing!!! I've been going here for years with every dog I've owned and for them to just shrug my dogs immediate medical attention off and end up having to call emergency line and paying out the a-hole for the emergency charge!! Not happy with this clinic what so ever!!!!
robyn Oram
26 Mar 2017
They take great care of my fur babies and the price is right, they will sometimes do little extras for free like nail trimmings and ear cleaning
Kayla Voogt
27 Feb 2017
Completely disguisted by the service at crossroads particularly the manager Ms. Holmwood. Was called a bitch by her and after trying to contact the owner multiple times over the course of a week I nev...
Completely disguisted by the service at crossroads particularly the manager Ms. Holmwood. Was called a bitch by her and after trying to contact the owner multiple times over the course of a week I never did get a response. Obviously they do not care about their customers. We have spent over a thousand dollars at crossroads treating our 3 dogs over the past few years.. and now we are left feeling vulnerable and humiliated by their staff.
Michelle Durocher
24 Feb 2017
One year after my last review of my beagles care at crossroads and I have now adopted an older basset hound who had a ton of issues. The staff at crossroads never cease to amaze with the level of car...
One year after my last review of my beagles care at crossroads and I have now adopted an older basset hound who had a ton of issues. The staff at crossroads never cease to amaze with the level of care and understanding. My Bassett's issues have been tended to and she is doing very well. I can't say enough about this establishment and it's caring team!!
Dave Lalonde
6 Feb 2017
My fiancé and I moved here back in June, our beautiful German Shepherd is allergic to meat. We ran out of my dogs pills for his allergies Crossroads was able to get us in pretty quickly. The vet we sa...
My fiancé and I moved here back in June, our beautiful German Shepherd is allergic to meat. We ran out of my dogs pills for his allergies Crossroads was able to get us in pretty quickly. The vet we saw was quick and efficient. I will be giving them my business for a while :) thanks so much.
Brenda Dennique
9 Jan 2017
I love going to crossroads they treat u like family they care about the animals and they r not about the $. I would recommend them
Cassy Harmer
8 Jan 2017
The clinic is amazing. All of the times I have taken my dogs there I have left with great service. The staff are very thorough and you can tell they genuinely love animals and care about their well be...
The clinic is amazing. All of the times I have taken my dogs there I have left with great service. The staff are very thorough and you can tell they genuinely love animals and care about their well being. I definitely won't be going anywhere else.
Kim Tamminen
8 Jan 2017
I love Crossroads and most of their staff . They are very awesome with all the rescues we bring in there treat them like they are special and give them fast friendly awesome help. Dr Matt and Dr Sue L...
I love Crossroads and most of their staff . They are very awesome with all the rescues we bring in there treat them like they are special and give them fast friendly awesome help. Dr Matt and Dr Sue Legge are the best vets in that clinic they go above and beyond . The manager Kat is amazing and also goes above and beyone to make sure that everything goes smoothly and really knows how to run the clinic. All pets deserve the 5 star treatment and they sure know how to give it to them
Shirley Arbuckle
1 Jan 2017
Very good service. Ver friendly people and they make you very welcome. I take both my fur babies there and there very good with them.
Great prices
John Hopkins
15 Dec 2016
They treated our dog and us with dignity, compassion, and kindness in a very difficult time. Exceeded my expectations.
Jade Mayer
12 Dec 2016
My entire family has used this vet hosp. for our pets for decades. Can't beat the hospitality and prices.
Renee Gary Smith
3 Dec 2016
The girls at the front acted like I was an inconvenience to them. Sat at there computers like I wasn't there at all. We only went there twice...I don't know if they realize that we pay a portion of th...
The girls at the front acted like I was an inconvenience to them. Sat at there computers like I wasn't there at all. We only went there twice...I don't know if they realize that we pay a portion of there checks...without clients they would not be needed..
Melanie Brewer
29 Nov 2016
Crossroads is amazing. Dr. Matt is so helpful and thorough. He made us feel grateful and informed - we left the clinic with a plan of action for our dog. Everyone at the clinic is kind and you are abl...
Crossroads is amazing. Dr. Matt is so helpful and thorough. He made us feel grateful and informed - we left the clinic with a plan of action for our dog. Everyone at the clinic is kind and you are able leave your pet there knowing they are in good hands. We had a bit of a misunderstanding with Crossroads, but after explaining the situation, it was fully rectified. My husband and I are very happy and look forward to years of checkups to come :)
Shanna Morson
21 Oct 2016
I took my baby Dash to the vet for a bad cold and had amazing service! Dr. Kozak was so friendly and provided great service! She did so good with my cat and even made me calm about the situation! I ha...
I took my baby Dash to the vet for a bad cold and had amazing service! Dr. Kozak was so friendly and provided great service! She did so good with my cat and even made me calm about the situation! I have seen alot of vets over the years and I can say I would recommend her to everyone! Dash says Thank you also
Rachelle Smart
13 Jul 2016
Crossroads is a wonderful clinic Susan Legge is doing what she was ment to do when we have taken our dogs there she is absolutely wonderful putting our pets at ease with her compassionate manner . The...
Crossroads is a wonderful clinic Susan Legge is doing what she was ment to do when we have taken our dogs there she is absolutely wonderful putting our pets at ease with her compassionate manner . The whole team seems to work like a well oiled machine when I have been there and would recommend for anyone to take there pet to this clinic they r FABULOUS keep up your great work
Jen Bond
27 May 2016
I have had animals for years and moved here from Southern Ontario best vetrinary clinic I have ever dealt with. I have to say I love the staff and Vets Dr. Legge and Dr Yerxa such kind and caring peop...
I have had animals for years and moved here from Southern Ontario best vetrinary clinic I have ever dealt with. I have to say I love the staff and Vets Dr. Legge and Dr Yerxa such kind and caring people. My dog is 16 and no doing well they have given us so much support and kindness Thank You. Best Vet
Indigo Girl
27 May 2016
I have had animals for years and moved here from Southern Ontario best vetrinary clinic I have ever dealt with. I have to say I love the staff and Vets Dr. Legge and Dr Yerxa such kind and caring peop...
I have had animals for years and moved here from Southern Ontario best vetrinary clinic I have ever dealt with. I have to say I love the staff and Vets Dr. Legge and Dr Yerxa such kind and caring people. My dog is 16 and no doing well they have given us so much support and kindness Thank You. Best Vet
Kaitlyn Forte
24 Dec 2015
Amazing service, unlike The Animal hospital (located by Super Store). Cross road vets actually care for your pets well-being and not how much money they can bleed from you. They are honest, and upfron...
Amazing service, unlike The Animal hospital (located by Super Store). Cross road vets actually care for your pets well-being and not how much money they can bleed from you. They are honest, and upfront about treatment and costs.Not only are they the most reasonably priced vet, they are all very sweet and knowledgeable. If you want to save money and get amazing care definitely check out Cross roads vet!
skye hemphill
13 Jul 2015
I've only had the pleasure of visiting this vet clinic twice with my Great Dane and I am extremely happy with their service. The prices are unbeatable. I will continue to bring my pets here and recomm...
I've only had the pleasure of visiting this vet clinic twice with my Great Dane and I am extremely happy with their service. The prices are unbeatable. I will continue to bring my pets here and recommended this clinic to all my friends and family with fur babies.
FAQs
Where is Crossroads Veterinary Clinic Cvc located?
Crossroads Veterinary Clinic Cvc is located at 3142 Arthur St W, NULL, Rosslyn,NULL P7K 0P3. It's easily accessible to pet owners in the Rosslyn area and surrounding communities.
What time does Crossroads Veterinary Clinic Cvc open and close each day?
Crossroads Veterinary Clinic Cvc is openMonday 08:00 AM - 17:30 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 17:30 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 17:30 PM. On Saturdays, it's open 08:00 AM to 15:00 PM. It is closed on Sundays.
Is Crossroads Veterinary Clinic Cvc open on Saturdays?
Yes, Crossroads Veterinary Clinic Cvc is open on Saturdays. Their Saturday hours are 08:00AM to 15:00 PM.
Is Crossroads Veterinary Clinic Cvc open on Sundays?
No, Crossroads Veterinary Clinic Cvc is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Crossroads Veterinary Clinic Cvc?
You can book an appointment online with Crossroads Veterinary Clinic Cvc via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Crossroads Veterinary Clinic Cvc offer?
Crossroads Veterinary Clinic Cvc in Rosslyn offers a range of veterinary services, including Acupuncture, Dental, Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Crossroads Veterinary Clinic Cvc offer vaccinations for pets?
Yes, Crossroads Veterinary Clinic Cvc provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Rosslyn clinic.
Does Crossroads Veterinary Clinic Cvc offer pet dental care?
Absolutely. Crossroads Veterinary Clinic Cvc offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Crossroads Veterinary Clinic Cvc?
Crossroads Veterinary Clinic Cvc provides spaying and neutering services for pets. Their veterinary team in Rosslyn has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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