Excellent and friendly service. We recently brought our elderly dog for a check-up and the staff and the doctor were really helpful and friendly. Our dog has some ongoing health issues and the staff answered all of our questions and concerns. We are new to the area and we'll definitely be returning for our dog's regular check-ups. Thanks. Read Less

We brought our dog Jack here and I must say from the time we walked in the door and finished our appointment I was very impressed with the service that was provided to us. Jack has separation anxiety and the staff was patient with us knowing what he suffers from. He also has aggression towards other dogs they also worked around that and made time for us to be seen with very few dogs in office to make our appointment go smoothly. The vet himself was amazing and didn't push to have unnecessary stuff done to Jack and took his time to explain stuff to us as well as listen to us tell him about Jack. I don't think I will visit another vet office after our visit I think we found a vet for our animals for as long as they are with us. Thanks to St Catharines Animal Hospital from us and Jack woof woof from Jack he gives you guys two paws up. Keep up the amazing work Read Less

We had to say our final goodbyes to our beloved dog Chloe after a brutal battle with cancer. I asked Dr Boctor (who is not our vet) to come to our home to perform the difficult task of letting her go. He and his peer showed us nothing but class, compassion and empathy. I'm so thankful for their kind words and actions, it can't be an easy job. Well done Dr and staff. Read Less

I find reviews to be unreliable because you never know what kind of person is writing it. I just read a review from someone who complained about Sarah, and I have to say, Sarah is the most compassionate, kind, caring and loving vet tech I've ever met. She cried with me the day I lost my beloved Rosie. Leading up to the time of Rosie's passing the whole team at St. Catharine's Animal Hospital was nothing but amazing. They took wonderful care of her and made her last months of life comfortable. Doctor Sam and Doctor Boctor are both very caring professionals and even though this animal hospital is a long way from my home, I will continue to work with them in future. Read Less

I had to bring in my 11 year old cat who had stopped eating and was losing weight. Turns out he was in chronic kidney failure. Dr. Boctor treated my cat overnight for a total of 5 nights over a two week period (and only charged me for 4 nights). The staff taught me how to give my cat sub-q fluid injections at home and since bringing my cat home he has been doing fantastic. He's eating, his coat his soft and shiny, he running all over the house and seems perfectly happy. I have to give him the sub-q injection every other day, and it's working wonders for my cat. The staff at this location are great! Very friendly, caring and compassionate. I would definitely recommend this hospital for your pet's medical needs Read Less

My dog has had quite a few medical issues. The staff and vet have always been kind and caring towards myself and my dog. Dr. Boctor has always been transparent with prices, and procedures/medication/tests he believes are absolutely necessary for the health of my dog, or important but can do without. He treats the animals in his care like his own. Read Less

I've brought my puppy here a few times and have been overwhelmed with the level of professionalism and friendliness of the staff. The Dr. is great with my pet and always takes the time to explain everything and answer any questions I may have. The reception staff is also stellar and very personable. I know my dog is in great hands when I bring him here. Read Less

My dog was attacked by coyotes. When I called, they gave me the first available spot and worked until 10 pm helping my little guy. Dr Boktor was skilled, kind and professional. Looking back, he and his amazing staff Caitlyn and Sarah took as good care of me as they did my sweetie. They not only called on us to check on him before his next appointment, they repeatedly show they do this for the love of animals aand not the bottom line. I couldn't have asked for better support at such a trying time. The service and compassion we received, is beyond what a vet office is expected to provide, but it's the same every time, for every patient we see there. Lots of people would have taken advantage of me in my state, but Dr Boktor gave clear instruction and allowed me to make informed choices with his support. They do great work because they are great people. Read Less

I thought my Dog had eaten a "lady product" and frantically did a google search for an emergency vet in St. Catharines (as I'm not from the area and had just arrived in town) and I'm so glad this one showed up first. I didn't even look at the reviews because I knew I didn't have time to be picky and called right away. They were very supportive and understanding and got me in right away (about 10 minutes since I initially called I arrived at the office). I saw the vet within a half hour of my initial call, he didn't sell me on anything I didn't need and walked me through the plan of action. Luckily, with vomiting induced the situation was remedied and my puppers was given another injection to calm his stomach. I found the price of everything was very reasonable and obviously much cheaper than the inevitable surgery if it wasn't treated. The staff was very reassuring to both me and my dog and I was very happy with their professionalism. Would definitely recommend this vet! Read Less

I have been a patient with Dr. Boctor for several years now. He has been knowledgable, kind, caring and accommodating. I brought my cat into him when she was very sick. He quickly diagnosed the problem and brought her back to health. He called to check in on her regularly which proved to me he really cared. I've always trusted him with my pets and will continue to do so. His prices are very reasonable and he does not do unnecessary testing. I highly recommend Dr. Boctor to anyone. Read Less

Congratulations Dr. Boctor for winning the certificate of excellence as one of best 3 animal hospitals in St.Catharines I have been visiting St.Catharines Animal Hospital with my pets , shadow and daisy for 3 years now. Every time I come in, my pets get the best care. As pets lover for long time, I used many vets before and I can see the difference. My pets are always comfortable during their appointments. Staff is very nice. This hospital is amazing and highly recommended. Read Less

Dr. Boktor was going to perform unnecessary surgery on my dog. She only had an infection cured with anti-nausea pills and antibiotics. Vets like this encourage their clients to spend their money and risk animals' lives by performing unwarranted surgeries. Read Less

I just had my little Boston terrier Brandy at St. CATHARINES Animal Hospital and everyone was absolutely fabulous. The Dr was kind and prompt and professional and all the ladies in there are wonderful. The price was soooo fair and reasonable. They have a customer for life with me. Thanks folks Read Less

It was unfortunate we had to come here to put out ferret down but we were thankful the expierience was amazing. Out of 20+ vets we called this was the only office that would allow us to be with out pet while we said good bye. This vet office went above and beyond they even went as far as to sedate her so she wouldnt feel the pain where the other vet clinics said it would be too painfull for the ferret so we couldnt be on the room because they didnt want us seeing that.... thank you for allowing us to say goodbye and thank you for your amazimg kindness because we found this place we didnt have to let her passaway on her own. Read Less

We took our shy scared kitten for her second booster shots. We were pleased when dr. Boctor put his head right up to hers and sat for a moment while petting her as she relaxed into a comfortable laying postion visibly more calm than before. He then continued with her physcial examintation and booster shot. The staff were friendly as reviews have said this clinic makes you happy to trust your pets with people who care, and for affordable prices! Read Less

We took our shy scared kitten for her second booster shots. We were pleased when dr. Boctor put his head right up to hers and sat for a moment while petting her as she relaxed into a comfortable laying postion visibly more calm than before. He then continued with her physcial examintation and booster shot. The staff were friendly as reviews have said this clinic makes you happy to trust your pets with people who care, and for affordable prices! Read Less

My husband and I were extremely happy with Dr. Boctors services. We took our senior cat to him for a medical emergency (called clinic at 10 to 9 just before they closed) after we came home the other evening to see that she had peed blood. When we arrived at the clinic he was finishing a surgery and then saw Marley afterwards. The cost was very reasonable for emergency care and he consulted with us on the cost of everything he did, I could also tell he cared a lot just by the way he picked Marley up so gently to take her for her x-rays and softly said 'let's go baby.' I care a lot about my pets and I can tell he does too, it means a lot to caring owners to see their pets treated this way. Read Less

Great reception Staff who are so caring and Dr's who are knowledgeable and effective. Had a medical emergency with my young cat and Dr. Boctor saved his life and was so kind. He even came in on his day off to check on him when there were issues after the surgery. And didn't charge me. It was an expensive experience due to the seriousness and some complications but they did their best to provide some economic relief when they could. He genuinely cares about animals and did everything he could to save my baby. I am happy to report I have a healthy and happy kitty again who will live a long life thanks to Dr. Boctor and his team. Read Less

Was looking for a new vet as I wasn't happy with my current vet. So took my little dog here as she had really bad breath and I knew she had some teeth that needed pulled. Dr. Was very pleasant and helpful and did not push extras on me to put the price up. Found his prices and care great very positive. Have recommended his service to many of my friends and family. Read Less

Dr. Boctor is a kind gentle and loving man. He personably came out for an in home vet visit and was so tender and loving to a very ill cat. He is not associated with the abuse that occurred at Skyway Animal Hospital! It's very important the public does not mix up these 2 separate places! Dr. Boctor's staff are so kind and his office is immaculate. He delivers the very best quality care! All of the pet owners from Skyway should go to Dr. Boctor now that Skyway is shut down for animal abuse. Read Less

We've recently switched from another vet to Dr. Boctor.  Our female husky was pregnant at the time. She had difficulty with the birth of the last two pups. I called his cell phone from the emergency clinic early Sunday morning. His immediate response was meet me at my hospital in half an hour. Luckily she had the puppies right after. A couple of weeks later she developed an infection, again on a Sunday. I phoned him and he met me at his clinic within the hour. He displays a true care for our pets. The girls that work there have been awesome as well. They treat our dogs like they were theirs. Always lots of hugs and of course treats. Our male is quite large, the first time we brought him they went right to him like they have known him forever. They've been great with us. Read Less

Both my dogs are treated well here, my opinions are respected and prices are excellent. Very busy, I think they would benefit from having a another vet working there so more clients could be seen but that can get sticky and its hard to find another vet who shares your same philosophy. Even if they did have another vet there, I would only go there for Dr Boctor. I always get the medication I need, if I find medication at a pharmacy cheaper all I have to do is ask for a prescription and he will write me one (they do charge for it which most vets do so I do not mind). Read Less

Dr Boctor is great. He  does dentistry and has Kennels. I believe they recently expanded this clinic and can now perform operations here as well. He makes house calls.   On the downside,  i wish it were closer to me. But its worth the drive. Read Less

I have dealt with Dr.Boctor and his associates 2 times in the past 2 years. I found this man and his associates to be kind and compassionate. Both times Dr.Boctor and his wife and Dr. Azziz came to my home to perform euthanasia. The second time was unexpected and sudden but Dr.Azziz came quickly after hours to help. Unfortunately, it can be expensive owning a pet. The veterinarians are only doing their job I am so grateful for their inhome service and quick response to emergency help needed during such a distressful time. Read Less