Great place to take your animal for veterinarian care at really good prices and here the vets are all about the animal and not about how much money they can make from you and they've got a awesome deal on spade and neuter services Read Less

Do you ever want to adopt an animal just because you feel bad for them? I'd call to have the treatment of animals investigated, but it would ring at their own switchboard. The stench of urine was so bad I had to leave. Read Less

About 2.5 weeks ago my wife and I decided we would like to adopt a dog. We knew our dog Lexi was getting old (13yrs) and might only have a few years left. She found a beautiful young female pup for adoption, but wanted me to meet her first before proceeding with the adoption. This was Thursday, April 6th. She put a deposit to hold her till Sunday when we would come and see her together. We were told we needed to complete the fence around our yard within a certain time frame, which was no problem for us. Saturday they called and said "your application has been declined due to your lack of a fully fenced yard, your deposit has been forfeited". We were soo excited, it was such a let-down. We were absolutely shocked. 3 days later the add for the dog was removed, and a few days after that they emailed us a photo of the family that they adopted her out to. "Hope this makes you feel better" was the message attached. Felt like pouring salt in the wound. I guess the LCHS doesn't care if you put a deposit on an animal, if they want somebody else to get the animal over you, for whatever reason, they'll just cancel your deposit and keep your money. Very disappointed with whoever is in charge of adoptions there. Read Less

Wonderful place and people. We had to foster our rescue dog, as he was sick at the time. When we returned almost a month later to complete the adoption, everyone in the office remembered him! We are so thankful to everyone at LCHS for bringing us together with our little guy. Fantastic people doing fantastic work! Read Less

Did a great job on both my dogs. They both had needles a neuter and a spay. Just one of the staff needs to work on her mannerisms a little bit. The nurse was fantastic though kind, sweet and just overall pleasant to deal with. Read Less

HORRIBLE people work here. The absolute worst. Told me to come from another city to adopt a kitten and wouldn't adopt me the cat because I don't have my landlords number and don't want to bother my landlord with a call for me to adopt a cat. Wasted 2 hours driving and looking at their cats for no reason. DO NOT SUPPORT THIS PLACE. The woman at the front desk had the biggest *b word* attitude. The worst animal shelter ever. Read Less

The place smelled awful & they were relatively friendly. I had to pay $100 to surrender my kitty (because of my neighbour) & when I couldn't bare to leave him there after only 1 week 1 had to pay $171 to bring him home. I'm€not fond of the place !!! Read Less

We went to drop off some items for the small animal room & ended up leaving with Volunteer applications. :) Facilities were very clean and the staff fantastic! We love that they offer socialization sessions for these dear critters! Keep up the good work!!! Read Less

These guys are terrible. They REFUSED to allow me to surrender a Cat. I was astonished that they wanted $120 to surrender the animal to begin with. But when they blatantly said no I was shocked. If you absolutely NEED to surrender your animal and can NOT care for it, for example if you have a baby. Your probably better to call them and say you found a stray because they will argue and bicker with you. Thankfully I found an SPCA in Orillia and I drove the cat up there and they found a nice home for the animal. I don't see the point of even having this particular Humane Society, or maybe it ought to be ran a little bit better. The staff for the most part were informative except for one young blonde girl who has an absolutely terrible attitude. The other staff explained that it is their boards policy to turn people away. Read Less

I hope this story I'm hearing about titan the great Dane isn't true? a go fund me page is set up to raise 5k..if this person is a scammer u need to let public know because on rescue groups on fb u r being slammed . Read Less

So I wanted to make this post in regards to the St. Catherines Humane Society where I chose to take this little fur ball to get her spay done. I was extremely nervous to have it done at a humane society, as someone on Bunz had told me they dont even give you pain meds post op, which sounded horribly wrong. As soon as I got there, they had me at ease (they most certainly give pain meds), every single lady that I met there was so sweet, and put my worries to rest. Half way to the clinic from dt toronto, my car broke down. I left them a message letting them know what had happened and I was trying to figure it out, I was in the middle of nowhere. Minutes later I got a call back from one of the ladies, and not ONCE did she say anything that made the situation worse than it already was. She didnt guilt trip me, or make me feel bad that I was keeping them after closing hours. She waited over an hour after close with my pup until we could finally get there. Kathy set us up with extra blankets, a sweater, and a ride to the pet store so we could wait inside while my mom drove down to get us. I just wanted to say how grateful I was and that I would most definitely recommend them to anyone. Lo also doesnt get along with dogs all that well, shes terrified of them, so they gave her some extra attention to ease her anxiety. Kathy and the staff at the St. Catherines Humane Society really made a rather horrible day so much easier. Thank you so much for going above and beyond your job.Read Less

After waiting 5 weeks for my dogs appointment to be neutered, and having him go hungry from 5pm until 9am today; we were told he was unable to have the surgers, ON L2R 2P9, Canada y today due to him having immunizations on Saturday!!! When I spoke with the woman on the phone in December about booking his surgery date, she advised that he would need to be up to date on ALL immunizations and if he wasnt they could administer them the day of. So I told her I could get him inon the Saturday before his surgery to have his shots, and she said that would be great! I took the day off of work, woke my daughter up an hour early and brought her with me, had to get a sitter for my other kids, while we brought the dog for a 40min car ride to his appointment, filled out paperwork, waited in the small space they call waiting room, spent 45mins there only to be turned away at the very last minute!!! when I requested a full refund, Ashley the nurse said she would have to ask a manager about that. and said I must have misunderstood the woman who booked my dogs appointment. If it was that big of an issue, why are the able to administer shots the same day as the surgery but not 3 days prior? I am so upset, lost out on lots of time, money and worst of all...I put my poor dog through un needed stress for no reason what so ever. Needless to say; we will NOT be returning here for any reason what so ever. Read Less

What's not to like about a place that helps kitties and puppies? I do wish the staff were a bit more willing to help us figure out a dog for us though. We've been looking for a family dog for months, and always just hear "no, not good with kids"... Could maybe go the extra mile like some other humane societies, and have a wait list for people looking for specific (or slightly specific) animals, I'd even pay to get on such a list! All in all they're doing good, just wish we could find a dog with them! Read Less

I feel bad for the dogs here. They're not neglected by an means and I have seen behavioural improvements in a few dogs during repetitive visits. But what they do need is better housing for them in the shelter. The dogs have no access to outside and it unfortunately smells like pee because of it.Read Less

Went to have my puppy neutered. Paid $125 for the operation, e collar, and microchip. The staff were kind, and friendly. Picked up our puppy and we we're impressed with the look of the incision area. It looks so small, clean, and you can barely tell it's there. I would highly recommend bringing your pet here for this procedure. Read Less