Ableson Veterinary Services
Sault Ste. Marie, Ontario
Reviews
Margret
24 Aug 2021
REPORT
In 2016 I brought my cat to their facility. I was later transferred south (for my job). I was offered a permanent position and tried to sell my house here. The deal fell through. I returned in 2019. S...
In 2016 I brought my cat to their facility. I was later transferred south (for my job). I was offered a permanent position and tried to sell my house here. The deal fell through. I returned in 2019. Shortly after the Covid I called to make an appointment. I was told they were not seeing anyone because of lockdown. I was asked repeatedly to call back, which I did with no relief. When their facility opened I was told they were busy and would try to squeeze me in. When I called back, I was told that the vet was on vacation and they would call me back after her return. No one returned my call. Today I call and was told to call the emergency services after 5:00. When I asked why I could not book an appointment they said because it has been too long since they last saw my cat????? Yet on their website it states that they are taking on new clients! Meanwhile I have been waiting and waiting for a return call and my cat may be suffering needlessly???? No excuse! She is my only family here. Very disappointed.
Lauren Moore
29 Mar 2021
REPORT
Brought my pup for spade and vaccinations last year. Really disappointed in the way the billing and customer service was handled. Upon picking up my girl, I was charged the fee that was mentioned to m...
Brought my pup for spade and vaccinations last year. Really disappointed in the way the billing and customer service was handled. Upon picking up my girl, I was charged the fee that was mentioned to me when I dropped her off. I was then asked “would you like a shirt for her?”. There was no mention of a charge for the shirt, but I later learned it was around $50. The shirt was ineffective and had someone told me the cost of it, I would not have taken it.
Not only this, but they made a mistake with billing and left out over $100 worth of charges for vaccinations. I was billed for this in the mail. Nobody phoned me to let me know, and it was noted as a “mistake” on the bottom of the page. This was also when I found out the charge for the shirt.
Disappointed with the level of professionalism, especially when I have brought all three of my pets to this vet. Probably won’t happen again.
*Edit*. I just called in on March 26th, 2021 to unfortunately have my senior cat euthanized. Only to find out, that Ableson has closed my client file after years of bringing my animals to them. The reason being the previous two-star review that I put in about an error on their side. It’s always disappointing to realize the extend of unprofessionalism. Do not take your animals to this place, they have no compassion or willingness to take responsibility for their own mistakes.
Jennifer
29 Nov 2020
REPORT
Would leave 0 Starts If I could.
Staff are rude
Always seem to be in a hurry and have no time for you
Sold me services I didn’t need, without me realizing what was happening. Until I got the bill
Carter Ambeault
8 Sep 2020
REPORT
I have brought my dogs there for the past few years now. They treat my dogs very well and the service is very good
Ginette
9 Mar 2019
REPORT
Dr Ableson and her staff are amazing. Everyone in the clinic went above and beyond in our time of need. I would recommend them with the care of your fur baby over and over again.
L F
28 May 2018
REPORT
the staff at this clinic are really great not over priced like most .compassionate caring and very warm humane .my wife and i think they are the best and they really care about our pet ...lorne and ba...
the staff at this clinic are really great not over priced like most .compassionate caring and very warm humane .my wife and i think they are the best and they really care about our pet ...lorne and barb finley elliot lake ont. ps highly recomend 10 out of 10
Matthew Kent
16 Mar 2018
REPORT
Ablesons have always gone above and beyond for our dogs. Very compassionate and genuinely caring Veterinarian. We highly recommend this clinic!
Michelle Bock
15 Mar 2018
REPORT
The Staff at Ableson's are inviting and intelligent. I always feel so comfortable bringing in my fur-baby. When I had to make a last minute appointment due to injury they were accommodating and unders...
The Staff at Ableson's are inviting and intelligent. I always feel so comfortable bringing in my fur-baby. When I had to make a last minute appointment due to injury they were accommodating and understanding. I always know my pet is in caring and good hands.
Stewart Popadiuk
15 Mar 2018
REPORT
Staff were condescending and tried to up sell medication my pet was already on and I didn't need. Did not even get to speak to the Vet personally. Went once for an emergency and to look for a permane...
Staff were condescending and tried to up sell medication my pet was already on and I didn't need. Did not even get to speak to the Vet personally. Went once for an emergency and to look for a permanent vet and will not be going again.
Allan Dunphy
31 Jan 2018
REPORT
Very caring and accommodating. Rates are also very reasonable.
Kasey Van Scoy
10 Jan 2018
REPORT
Such a pleasant place, with friendly staff. Smells great, my dog doesn't hate it.
Amanda McAulay
29 May 2017
REPORT
Best vet in town. Compassionate, knowledgeable, kind and dedicated. Can't say enough good things!!
HS.Nicole Roberts
3 Apr 2017
REPORT
Dr. Ableson is very genuine, caring and tends to know clients by name, which is amazing. The staff is excellent, very gentle, professional and pleasant. I've never had a bad experience here and look f...
Dr. Ableson is very genuine, caring and tends to know clients by name, which is amazing. The staff is excellent, very gentle, professional and pleasant. I've never had a bad experience here and look forward to my next visit. Highly recommend to anyone looking!
Heather Carter
3 Mar 2017
REPORT
Bright, clean, with a comfortable waiting area.
My dog tends to be very anxious, but the staff were patient and gentle with her so she didn't become overly fearful. They did everything possible to mak...
Bright, clean, with a comfortable waiting area.
My dog tends to be very anxious, but the staff were patient and gentle with her so she didn't become overly fearful. They did everything possible to make her checkup a positive experience. I will be a returning customer for sure.
Tabitha Lytwynec-Bugyra
9 Jan 2017
REPORT
Ableson isn't my regular vet, but I had an emergency over the weekend and Ableson was available within minutes to help. The service was amazing, the vet made me feel better about the situation, and I ...
Ableson isn't my regular vet, but I had an emergency over the weekend and Ableson was available within minutes to help. The service was amazing, the vet made me feel better about the situation, and I was able to take my cat home that day.
Charlene Craig
23 Dec 2016
REPORT
Staff are very helpful and compassionate towards the animal patients. Services are explained very well and reasonably priced
Mary M.
23 Nov 2016
REPORT
I had to take my dog in to be put to rest in Sept 2016. The staff at Ablesons were extremely compassionate and professional. They handled everything for us with the utmost of caring and dignity. Th...
I had to take my dog in to be put to rest in Sept 2016. The staff at Ablesons were extremely compassionate and professional. They handled everything for us with the utmost of caring and dignity. They even sent us a condolence card and when we picked up our dog the next day to bring her to camp and bury her, the staff once again expressed their sorrow and even gave us a hug. Where do you find that anymore. This was the first time they had treated my dog for anything yet the compassion was there when we needed it.If We are ever blessed again to own another dog... I will definitely use Ableson's as my vet.ps. The vet that took care of my dog for 13 years did not even call or send a card
Lisa Berkin
16 Oct 2016
REPORT
Chris is one of the nicest people I've met...treated my dog on a Saturday went above and beyond can't thank her enough...a truly amazing person.
Chelsea Frazier
2 Oct 2016
REPORT
Very rude. Said to me "come over here and give me your money". Could have said "Come over here to pay" - something less rude.
Also made me spend more money than necessary.
Told me my dog had an inf...
Very rude. Said to me "come over here and give me your money". Could have said "Come over here to pay" - something less rude.
Also made me spend more money than necessary.
Told me my dog had an infection because he had greenish discharge. I bought everything needed to take care of it $400. But it didn't clear up so I made another appointment the following week. At this appointment they tell me that it's normal for a male to have greenish discharge especially if he's not neutered. Another $100+.
Also other issues of staff being rude have occurred but not going to blow up the review page with an enormous list. At the beginning they were quite nice but after a few visits with my two dogs thry became very rude.
I would NOT recommend going here.
I previously have recommend this place but after so many bad experiences here I never plan on returning to Ableson Veterinary Service on Trunk Road.
In addition- they refused to take my boyfriends status card when he went in with one of our dogs.
cheryl miller
1 Aug 2016
REPORT
The doctors and staff are very caring and very good at their job looking after our animals my dog went in very sick they took her in right away and with in a few hours she was released with medicati...
The doctors and staff are very caring and very good at their job looking after our animals my dog went in very sick they took her in right away and with in a few hours she was released with medication and food what she needed to get back on her feet within a few days she was on her way to recovering. I can not thank the doctors and staff enough for the caring loving treatment they gave my dog I was a wreck bringing her in when I picked her up what a wonderful feeling these doctors and staff made me and my dog feel very happy and blessed they are MY VET excellent work thank you from our hearts.
Anthony Pagnotta
17 Jun 2016
REPORT
They took good care of my cat! Diagnosed and prescribed quicky and now he's doing much better.
Iolanda Maria
8 Jan 2016
REPORT
Took my dog in right away and on a holiday when the vet I went to at the time wouldn't due to 'being too busy'. Gave him stat treatment and made him feel much better. I now bring him here and it is al...
Took my dog in right away and on a holiday when the vet I went to at the time wouldn't due to 'being too busy'. Gave him stat treatment and made him feel much better. I now bring him here and it is always a great experience. Thank you for taking such good care of Rocky :)
Chantelle Hicks
11 May 2015
REPORT
Dr. Shaw was amazing with my reptile, absolutely amazing! After being turned down from Dr Craig, Ablesons took us in with open arms! Amazing and so caring!
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Book an Appointment
Online booking unavailable
Please call
(705) 910-5519
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-17:00PM
Wednesday
Wed
08:00AM-17:00PM
Thursday
Thu
08:00AM-17:00PM
Friday
Fri
08:00AM-17:00PM
Popular Hours
Closed on Saturday
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Ableson Veterinary Services
Sault Ste. Marie, Ontario
Business Hours
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-17:00PM
Thursday
08:00AM-17:00PM
Friday
08:00AM-17:00PM
Popular Hours
Closed on Saturday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Margret
24 Aug 2021
In 2016 I brought my cat to their facility. I was later transferred south (for my job). I was offered a permanent position and tried to sell my house here. The deal fell through. I returned in 2019. S...
In 2016 I brought my cat to their facility. I was later transferred south (for my job). I was offered a permanent position and tried to sell my house here. The deal fell through. I returned in 2019. Shortly after the Covid I called to make an appointment. I was told they were not seeing anyone because of lockdown. I was asked repeatedly to call back, which I did with no relief. When their facility opened I was told they were busy and would try to squeeze me in. When I called back, I was told that the vet was on vacation and they would call me back after her return. No one returned my call. Today I call and was told to call the emergency services after 5:00. When I asked why I could not book an appointment they said because it has been too long since they last saw my cat????? Yet on their website it states that they are taking on new clients! Meanwhile I have been waiting and waiting for a return call and my cat may be suffering needlessly???? No excuse! She is my only family here. Very disappointed.
Lauren Moore
29 Mar 2021
Brought my pup for spade and vaccinations last year. Really disappointed in the way the billing and customer service was handled. Upon picking up my girl, I was charged the fee that was mentioned to m...
Brought my pup for spade and vaccinations last year. Really disappointed in the way the billing and customer service was handled. Upon picking up my girl, I was charged the fee that was mentioned to me when I dropped her off. I was then asked “would you like a shirt for her?”. There was no mention of a charge for the shirt, but I later learned it was around $50. The shirt was ineffective and had someone told me the cost of it, I would not have taken it.
Not only this, but they made a mistake with billing and left out over $100 worth of charges for vaccinations. I was billed for this in the mail. Nobody phoned me to let me know, and it was noted as a “mistake” on the bottom of the page. This was also when I found out the charge for the shirt.
Disappointed with the level of professionalism, especially when I have brought all three of my pets to this vet. Probably won’t happen again.
*Edit*. I just called in on March 26th, 2021 to unfortunately have my senior cat euthanized. Only to find out, that Ableson has closed my client file after years of bringing my animals to them. The reason being the previous two-star review that I put in about an error on their side. It’s always disappointing to realize the extend of unprofessionalism. Do not take your animals to this place, they have no compassion or willingness to take responsibility for their own mistakes.
Jennifer
29 Nov 2020
Would leave 0 Starts If I could.
Staff are rude
Always seem to be in a hurry and have no time for you
Sold me services I didn’t need, without me realizing what was happening. Until I got the bill
Carter Ambeault
8 Sep 2020
I have brought my dogs there for the past few years now. They treat my dogs very well and the service is very good
Ginette
9 Mar 2019
Dr Ableson and her staff are amazing. Everyone in the clinic went above and beyond in our time of need. I would recommend them with the care of your fur baby over and over again.
L F
28 May 2018
the staff at this clinic are really great not over priced like most .compassionate caring and very warm humane .my wife and i think they are the best and they really care about our pet ...lorne and ba...
the staff at this clinic are really great not over priced like most .compassionate caring and very warm humane .my wife and i think they are the best and they really care about our pet ...lorne and barb finley elliot lake ont. ps highly recomend 10 out of 10
Matthew Kent
16 Mar 2018
Ablesons have always gone above and beyond for our dogs. Very compassionate and genuinely caring Veterinarian. We highly recommend this clinic!
Michelle Bock
15 Mar 2018
The Staff at Ableson's are inviting and intelligent. I always feel so comfortable bringing in my fur-baby. When I had to make a last minute appointment due to injury they were accommodating and unders...
The Staff at Ableson's are inviting and intelligent. I always feel so comfortable bringing in my fur-baby. When I had to make a last minute appointment due to injury they were accommodating and understanding. I always know my pet is in caring and good hands.
Stewart Popadiuk
15 Mar 2018
Staff were condescending and tried to up sell medication my pet was already on and I didn't need. Did not even get to speak to the Vet personally. Went once for an emergency and to look for a permane...
Staff were condescending and tried to up sell medication my pet was already on and I didn't need. Did not even get to speak to the Vet personally. Went once for an emergency and to look for a permanent vet and will not be going again.
Allan Dunphy
31 Jan 2018
Very caring and accommodating. Rates are also very reasonable.
Kasey Van Scoy
10 Jan 2018
Such a pleasant place, with friendly staff. Smells great, my dog doesn't hate it.
Amanda McAulay
29 May 2017
Best vet in town. Compassionate, knowledgeable, kind and dedicated. Can't say enough good things!!
HS.Nicole Roberts
3 Apr 2017
Dr. Ableson is very genuine, caring and tends to know clients by name, which is amazing. The staff is excellent, very gentle, professional and pleasant. I've never had a bad experience here and look f...
Dr. Ableson is very genuine, caring and tends to know clients by name, which is amazing. The staff is excellent, very gentle, professional and pleasant. I've never had a bad experience here and look forward to my next visit. Highly recommend to anyone looking!
Heather Carter
3 Mar 2017
Bright, clean, with a comfortable waiting area.
My dog tends to be very anxious, but the staff were patient and gentle with her so she didn't become overly fearful. They did everything possible to mak...
Bright, clean, with a comfortable waiting area.
My dog tends to be very anxious, but the staff were patient and gentle with her so she didn't become overly fearful. They did everything possible to make her checkup a positive experience. I will be a returning customer for sure.
Tabitha Lytwynec-Bugyra
9 Jan 2017
Ableson isn't my regular vet, but I had an emergency over the weekend and Ableson was available within minutes to help. The service was amazing, the vet made me feel better about the situation, and I ...
Ableson isn't my regular vet, but I had an emergency over the weekend and Ableson was available within minutes to help. The service was amazing, the vet made me feel better about the situation, and I was able to take my cat home that day.
Charlene Craig
23 Dec 2016
Staff are very helpful and compassionate towards the animal patients. Services are explained very well and reasonably priced
Mary M.
23 Nov 2016
I had to take my dog in to be put to rest in Sept 2016. The staff at Ablesons were extremely compassionate and professional. They handled everything for us with the utmost of caring and dignity. Th...
I had to take my dog in to be put to rest in Sept 2016. The staff at Ablesons were extremely compassionate and professional. They handled everything for us with the utmost of caring and dignity. They even sent us a condolence card and when we picked up our dog the next day to bring her to camp and bury her, the staff once again expressed their sorrow and even gave us a hug. Where do you find that anymore. This was the first time they had treated my dog for anything yet the compassion was there when we needed it.If We are ever blessed again to own another dog... I will definitely use Ableson's as my vet.ps. The vet that took care of my dog for 13 years did not even call or send a card
Lisa Berkin
16 Oct 2016
Chris is one of the nicest people I've met...treated my dog on a Saturday went above and beyond can't thank her enough...a truly amazing person.
Chelsea Frazier
2 Oct 2016
Very rude. Said to me "come over here and give me your money". Could have said "Come over here to pay" - something less rude.
Also made me spend more money than necessary.
Told me my dog had an inf...
Very rude. Said to me "come over here and give me your money". Could have said "Come over here to pay" - something less rude.
Also made me spend more money than necessary.
Told me my dog had an infection because he had greenish discharge. I bought everything needed to take care of it $400. But it didn't clear up so I made another appointment the following week. At this appointment they tell me that it's normal for a male to have greenish discharge especially if he's not neutered. Another $100+.
Also other issues of staff being rude have occurred but not going to blow up the review page with an enormous list. At the beginning they were quite nice but after a few visits with my two dogs thry became very rude.
I would NOT recommend going here.
I previously have recommend this place but after so many bad experiences here I never plan on returning to Ableson Veterinary Service on Trunk Road.
In addition- they refused to take my boyfriends status card when he went in with one of our dogs.
cheryl miller
1 Aug 2016
The doctors and staff are very caring and very good at their job looking after our animals my dog went in very sick they took her in right away and with in a few hours she was released with medicati...
The doctors and staff are very caring and very good at their job looking after our animals my dog went in very sick they took her in right away and with in a few hours she was released with medication and food what she needed to get back on her feet within a few days she was on her way to recovering. I can not thank the doctors and staff enough for the caring loving treatment they gave my dog I was a wreck bringing her in when I picked her up what a wonderful feeling these doctors and staff made me and my dog feel very happy and blessed they are MY VET excellent work thank you from our hearts.
Anthony Pagnotta
17 Jun 2016
They took good care of my cat! Diagnosed and prescribed quicky and now he's doing much better.
Iolanda Maria
8 Jan 2016
Took my dog in right away and on a holiday when the vet I went to at the time wouldn't due to 'being too busy'. Gave him stat treatment and made him feel much better. I now bring him here and it is al...
Took my dog in right away and on a holiday when the vet I went to at the time wouldn't due to 'being too busy'. Gave him stat treatment and made him feel much better. I now bring him here and it is always a great experience. Thank you for taking such good care of Rocky :)
Chantelle Hicks
11 May 2015
Dr. Shaw was amazing with my reptile, absolutely amazing! After being turned down from Dr Craig, Ablesons took us in with open arms! Amazing and so caring!
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