Animal Health Clinic
Sault Ste. Marie, Ontario
General Info
Full veterinary care by Dr. Kunasingnam and Dr. Ponnampalam and an excellent staff to care for all your pets needs. Veterinary services, vaccinations, surgery, dental, laser therapy, digital x-ray, Prescription foods. Hours of operation Mon to Fri. 8:30 - 5:30 by APPOINTMENT ONLY! Payment by Mastercard, Debit, Visa, and Cash.
Reviews
Donovan Gray
13 Feb 2022
REPORT
This vets incompetence killed my cat. I brought my beautiful little girl to this vet for months trying to figure out what was wrong with her, spending thousands of dollars. I brought her to them and a...
This vets incompetence killed my cat. I brought my beautiful little girl to this vet for months trying to figure out what was wrong with her, spending thousands of dollars. I brought her to them and asked specifically for them to check for FIP disease and this vet told me there’s no way she has it and that she had a spinal trauma causing neurological issues. After months of bringing her to them and attempting to treat it I brought her to a spinal specialist who said there’s no way it’s spinal then I brought her to a neurologist who diagnosed her 100% with having FIP. I wasted months with bringing her to this vet sending me home with random treatments for things not even wrong with her every visit when I could have been treating her for the disease I thought she had originally. Overall this vet not only cost me my cats life but a large sum of money wasted with their incompetence. PLEASE, if there’s something serious wrong with your animal go somewhere else do not use this vet. Also the receptionist here is just rude and nasty with almost every encounter I’ve had with her. Please please please do not go here.
Jesse Wilson
22 Jul 2020
REPORT
The people here are cruel and inhumane!! My cat was 17 years old and dying but suffering with bowel issues and I wanted to end his suffering. I didn't see any point at his age to have surgery done. ...
The people here are cruel and inhumane!! My cat was 17 years old and dying but suffering with bowel issues and I wanted to end his suffering. I didn't see any point at his age to have surgery done. I called and asked if they would put him down for me. When I got there, they had me pay up front and charged me more because I wanted to be in the room with my cat to comfort him. I should have seen the red flag beginning with the "lady" at the front desk. She was incredibly cold and talked down to me. Downright rude!! After she took my money, she sent me in a room with my pet. I put him on the table and was petting him, talking to him, calming him, loving him. Then a vet (I assume) walked into the room. He was very tall. He started to wedge himself between me and my pet so I moved to the other side of the table and the "vet" did the same thing, wedged himself between me and my pet. I couldn't comfort my pet. Then another "vet", an old man, came in. Then the tall young vet grabbed my pet and pinned him. The old man then shoved something in my cat's anus. This whole time, my cat was screaming. I couldn't do a thing...they made sure to block me!! Then the old man vet started looking for vein and then injected something and my baby died instantly, fighting, screaming!! I was horrified!! Then the tall vet said "there". I started to speak and he said "don't say that, it was peaceful". I was severely traumatized by that and it still haunts me to this day. I won't get another pet because I do not want to have to use this vet in case of a weekend emergency when you don't have a choice which vet to use. PLEASE, do not take your beloved pets here. They have zero compassion!! Also, there are a lot of 5 star reviews by staff there...
Elizabeth H.
19 Feb 2019
REPORT
I made an appointment with this clinic to have 2 cats tested for Feline Leukemia. When I got there and they realized the cats were rescues they turned me down saying that they do a lot of rescue cats...
I made an appointment with this clinic to have 2 cats tested for Feline Leukemia. When I got there and they realized the cats were rescues they turned me down saying that they do a lot of rescue cats for the Humane Society and TAAG and don't have the time to do more yet I had an appointment so there WAS time. Also, I wasn't asking for a discount. In fact, I said that I was going to pay the full cost. The receptionist was rude as well when talking to us. They were uncompassionate and narrow minded as to the needs of our community. These two rescues can not address all of the needs of the Sault/area. The need is too great for vets to be petty. We all need to work together to address the over population of cats that is not only being faced in our community but other cities as well. I would give no star if that was possible.
the best person
26 Jun 2018
REPORT
Super congenial staff! Thorough and cost effective!
Ronn Agawa
12 May 2018
REPORT
A relative of mine.
Brought her cat in for a daily check-up and was told that he was healthy.
A few days later.
He wasn't eating or drinking.
Wasn't even cleaning himself.
There was puss coming ou...
A relative of mine.
Brought her cat in for a daily check-up and was told that he was healthy.
A few days later.
He wasn't eating or drinking.
Wasn't even cleaning himself.
There was puss coming out of his eyes!
So, alarmed, worried & heart-broken she brings him in again!
And was told he had ________.
My cousin was treated with such disrespect, no sympathy and rudeness!
The woman working stating she should of known better?!
And my cousin mentioned that she brought him in a few days ago was told different.
Then the lady goes, well there is a charge for fixing him.
So she with held medical information that could of saved her cat?
I pray she sues & this clinic feels the consequences of their actions!!!!
ZERO stars awared if anything.
Judy B.
8 Mar 2018
REPORT
Compassion and always available. I have had rescue dogs, purebred dogs, all kinds and Dr. Gunam and his staff are the best. Always helpful, makes time for me and my dogs, and gave me all the time I n...
Compassion and always available. I have had rescue dogs, purebred dogs, all kinds and Dr. Gunam and his staff are the best. Always helpful, makes time for me and my dogs, and gave me all the time I needed when one of my dogs time was up to say goodbye. I even got a sympathy card in the mail. Wouldn't trust my babies to anyone else.
Carly Breckenridge
14 Feb 2018
REPORT
The best vets in town -hands down!
Dan Irwin
2 Feb 2018
REPORT
Friendly caring service. And much less expensive then most vets in town
Sherri O
12 Jan 2018
REPORT
Genuinely cares for your pets, has their best interest at heart. Great service and you can get in quickly
Kerry Beaton
30 Nov 2017
REPORT
Will take pets who have not been here before. Very nice and friendly personal.
Dannybuns 2.0
19 Sep 2017
REPORT
The staff are absolutely amazing! Friendly, knowledgeable and supportive! They answered any questions I had, and I even made an appointment for my other cat to get a check-up! I would absolutely, 100%...
The staff are absolutely amazing! Friendly, knowledgeable and supportive! They answered any questions I had, and I even made an appointment for my other cat to get a check-up! I would absolutely, 100% recommend this clinic!!
Savannah L.
16 Jun 2017
REPORT
On July 16, 2017 my dog was super sick and I thought he was about to die, I was given the phone number for this vet office, my dog has been here once in 2012 when I first got him and since then I brou...
On July 16, 2017 my dog was super sick and I thought he was about to die, I was given the phone number for this vet office, my dog has been here once in 2012 when I first got him and since then I brought him to the states and I am glad I did as they show more compassion to their patients unlike this vets office seems to, when I called here in distress and histrarics about my dogs gums being white and breathing really heavy and slow I asked if I could bring him in for an emergency, I was greeted by the lovely words of the reception saying no, went back to my dog checked ok him and he had died, called back in even more historical wanting to bring him in to get confirmation that he was gone, the reception then said " well is he breathing, to which I said he was not breathing well now if at all, the receptionist then said if he is not breathing he is dead and the crematorium is closed". At this point I was so astonished that someone who works in a vets office could be so cold and show no compassion, I will tell all of my friends to never ever go here as if you cannot care or show compassion how would anyone be able to trust a vet office like that to take care their animals.
Ryan Crozier
6 Jan 2017
REPORT
The staff here are great with our 3 dogs. The vet is very kind and professional.
Carole Burmaster
4 Jan 2017
REPORT
First time taking our 7 month old puppies. Very thorough and caring. Amanda was great as well, especially since both pups needed a thorough ear cleaning, nails clipped and tear ducts opened. Lots o...
First time taking our 7 month old puppies. Very thorough and caring. Amanda was great as well, especially since both pups needed a thorough ear cleaning, nails clipped and tear ducts opened. Lots of good suggestions re feeding and overall care. Cost of visit really reasonable.
Mabus Shucurion
30 Nov 2016
REPORT
I had to take my 16 year old cat who was very sick. She was losing weight very fast. The Doctor was very helpful and understanding when we had to put her down. All of the staff went out of their way...
I had to take my 16 year old cat who was very sick. She was losing weight very fast. The Doctor was very helpful and understanding when we had to put her down. All of the staff went out of their way to help. In the future I will take my other animals there. I will also refer this clinic to others.
Brandi MacLachlan
17 Aug 2016
REPORT
Amazing clinic, wonderful highly trained courteous staff to take care of all your pets needs. Tundra loves going to visit! What a great clinic!!! :)
Steve G
28 Jun 2016
REPORT
Excellent staff/doctors, friendly and professional
Kurt MacD
3 Dec 2013
REPORT
The people who work here are extraordinary. They helped save my families best friend and even helped my family out with it's expense. When my regular vet said they couldn't see Rio (my dog) when he wa...
The people who work here are extraordinary. They helped save my families best friend and even helped my family out with it's expense. When my regular vet said they couldn't see Rio (my dog) when he was experience cluster seizures, This clinic gladly took him in to save his life. They care about the animals and will give their best all the time. Needless to say I have now switch vets.
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Please call
(705) 759-4555
Popular Hours
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Animal Health Clinic
Sault Ste. Marie, Ontario
General Info
Full veterinary care by Dr. Kunasingnam and Dr. Ponnampalam and an excellent staff to care for all your pets needs. Veterinary services, vaccinations, surgery, dental, laser therapy, digital x-ray, Prescription foods. Hours of operation Mon to Fri. 8:30 - 5:30 by APPOINTMENT ONLY! Payment by Mastercard, Debit, Visa, and Cash.
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Donovan Gray
13 Feb 2022
This vets incompetence killed my cat. I brought my beautiful little girl to this vet for months trying to figure out what was wrong with her, spending thousands of dollars. I brought her to them and a...
This vets incompetence killed my cat. I brought my beautiful little girl to this vet for months trying to figure out what was wrong with her, spending thousands of dollars. I brought her to them and asked specifically for them to check for FIP disease and this vet told me there’s no way she has it and that she had a spinal trauma causing neurological issues. After months of bringing her to them and attempting to treat it I brought her to a spinal specialist who said there’s no way it’s spinal then I brought her to a neurologist who diagnosed her 100% with having FIP. I wasted months with bringing her to this vet sending me home with random treatments for things not even wrong with her every visit when I could have been treating her for the disease I thought she had originally. Overall this vet not only cost me my cats life but a large sum of money wasted with their incompetence. PLEASE, if there’s something serious wrong with your animal go somewhere else do not use this vet. Also the receptionist here is just rude and nasty with almost every encounter I’ve had with her. Please please please do not go here.
Jesse Wilson
22 Jul 2020
The people here are cruel and inhumane!! My cat was 17 years old and dying but suffering with bowel issues and I wanted to end his suffering. I didn't see any point at his age to have surgery done. ...
The people here are cruel and inhumane!! My cat was 17 years old and dying but suffering with bowel issues and I wanted to end his suffering. I didn't see any point at his age to have surgery done. I called and asked if they would put him down for me. When I got there, they had me pay up front and charged me more because I wanted to be in the room with my cat to comfort him. I should have seen the red flag beginning with the "lady" at the front desk. She was incredibly cold and talked down to me. Downright rude!! After she took my money, she sent me in a room with my pet. I put him on the table and was petting him, talking to him, calming him, loving him. Then a vet (I assume) walked into the room. He was very tall. He started to wedge himself between me and my pet so I moved to the other side of the table and the "vet" did the same thing, wedged himself between me and my pet. I couldn't comfort my pet. Then another "vet", an old man, came in. Then the tall young vet grabbed my pet and pinned him. The old man then shoved something in my cat's anus. This whole time, my cat was screaming. I couldn't do a thing...they made sure to block me!! Then the old man vet started looking for vein and then injected something and my baby died instantly, fighting, screaming!! I was horrified!! Then the tall vet said "there". I started to speak and he said "don't say that, it was peaceful". I was severely traumatized by that and it still haunts me to this day. I won't get another pet because I do not want to have to use this vet in case of a weekend emergency when you don't have a choice which vet to use. PLEASE, do not take your beloved pets here. They have zero compassion!! Also, there are a lot of 5 star reviews by staff there...
Elizabeth H.
19 Feb 2019
I made an appointment with this clinic to have 2 cats tested for Feline Leukemia. When I got there and they realized the cats were rescues they turned me down saying that they do a lot of rescue cats...
I made an appointment with this clinic to have 2 cats tested for Feline Leukemia. When I got there and they realized the cats were rescues they turned me down saying that they do a lot of rescue cats for the Humane Society and TAAG and don't have the time to do more yet I had an appointment so there WAS time. Also, I wasn't asking for a discount. In fact, I said that I was going to pay the full cost. The receptionist was rude as well when talking to us. They were uncompassionate and narrow minded as to the needs of our community. These two rescues can not address all of the needs of the Sault/area. The need is too great for vets to be petty. We all need to work together to address the over population of cats that is not only being faced in our community but other cities as well. I would give no star if that was possible.
the best person
26 Jun 2018
Super congenial staff! Thorough and cost effective!
Ronn Agawa
12 May 2018
A relative of mine.
Brought her cat in for a daily check-up and was told that he was healthy.
A few days later.
He wasn't eating or drinking.
Wasn't even cleaning himself.
There was puss coming ou...
A relative of mine.
Brought her cat in for a daily check-up and was told that he was healthy.
A few days later.
He wasn't eating or drinking.
Wasn't even cleaning himself.
There was puss coming out of his eyes!
So, alarmed, worried & heart-broken she brings him in again!
And was told he had ________.
My cousin was treated with such disrespect, no sympathy and rudeness!
The woman working stating she should of known better?!
And my cousin mentioned that she brought him in a few days ago was told different.
Then the lady goes, well there is a charge for fixing him.
So she with held medical information that could of saved her cat?
I pray she sues & this clinic feels the consequences of their actions!!!!
ZERO stars awared if anything.
Judy B.
8 Mar 2018
Compassion and always available. I have had rescue dogs, purebred dogs, all kinds and Dr. Gunam and his staff are the best. Always helpful, makes time for me and my dogs, and gave me all the time I n...
Compassion and always available. I have had rescue dogs, purebred dogs, all kinds and Dr. Gunam and his staff are the best. Always helpful, makes time for me and my dogs, and gave me all the time I needed when one of my dogs time was up to say goodbye. I even got a sympathy card in the mail. Wouldn't trust my babies to anyone else.
Carly Breckenridge
14 Feb 2018
The best vets in town -hands down!
Dan Irwin
2 Feb 2018
Friendly caring service. And much less expensive then most vets in town
Sherri O
12 Jan 2018
Genuinely cares for your pets, has their best interest at heart. Great service and you can get in quickly
Kerry Beaton
30 Nov 2017
Will take pets who have not been here before. Very nice and friendly personal.
Dannybuns 2.0
19 Sep 2017
The staff are absolutely amazing! Friendly, knowledgeable and supportive! They answered any questions I had, and I even made an appointment for my other cat to get a check-up! I would absolutely, 100%...
The staff are absolutely amazing! Friendly, knowledgeable and supportive! They answered any questions I had, and I even made an appointment for my other cat to get a check-up! I would absolutely, 100% recommend this clinic!!
Savannah L.
16 Jun 2017
On July 16, 2017 my dog was super sick and I thought he was about to die, I was given the phone number for this vet office, my dog has been here once in 2012 when I first got him and since then I brou...
On July 16, 2017 my dog was super sick and I thought he was about to die, I was given the phone number for this vet office, my dog has been here once in 2012 when I first got him and since then I brought him to the states and I am glad I did as they show more compassion to their patients unlike this vets office seems to, when I called here in distress and histrarics about my dogs gums being white and breathing really heavy and slow I asked if I could bring him in for an emergency, I was greeted by the lovely words of the reception saying no, went back to my dog checked ok him and he had died, called back in even more historical wanting to bring him in to get confirmation that he was gone, the reception then said " well is he breathing, to which I said he was not breathing well now if at all, the receptionist then said if he is not breathing he is dead and the crematorium is closed". At this point I was so astonished that someone who works in a vets office could be so cold and show no compassion, I will tell all of my friends to never ever go here as if you cannot care or show compassion how would anyone be able to trust a vet office like that to take care their animals.
Ryan Crozier
6 Jan 2017
The staff here are great with our 3 dogs. The vet is very kind and professional.
Carole Burmaster
4 Jan 2017
First time taking our 7 month old puppies. Very thorough and caring. Amanda was great as well, especially since both pups needed a thorough ear cleaning, nails clipped and tear ducts opened. Lots o...
First time taking our 7 month old puppies. Very thorough and caring. Amanda was great as well, especially since both pups needed a thorough ear cleaning, nails clipped and tear ducts opened. Lots of good suggestions re feeding and overall care. Cost of visit really reasonable.
Mabus Shucurion
30 Nov 2016
I had to take my 16 year old cat who was very sick. She was losing weight very fast. The Doctor was very helpful and understanding when we had to put her down. All of the staff went out of their way...
I had to take my 16 year old cat who was very sick. She was losing weight very fast. The Doctor was very helpful and understanding when we had to put her down. All of the staff went out of their way to help. In the future I will take my other animals there. I will also refer this clinic to others.
Brandi MacLachlan
17 Aug 2016
Amazing clinic, wonderful highly trained courteous staff to take care of all your pets needs. Tundra loves going to visit! What a great clinic!!! :)
Steve G
28 Jun 2016
Excellent staff/doctors, friendly and professional
Kurt MacD
3 Dec 2013
The people who work here are extraordinary. They helped save my families best friend and even helped my family out with it's expense. When my regular vet said they couldn't see Rio (my dog) when he wa...
The people who work here are extraordinary. They helped save my families best friend and even helped my family out with it's expense. When my regular vet said they couldn't see Rio (my dog) when he was experience cluster seizures, This clinic gladly took him in to save his life. They care about the animals and will give their best all the time. Needless to say I have now switch vets.
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