27 Reviews

Bridletowne Warden Animal Hospital

Scarborough, Ontario
General Info
Bridletowne Warden Animal Hospital is a modern, full-service animal hospital in Scarborough. We utilize only the most advanced technology and techniques available to ensure that your pet enjoys the best veterinary care possible.
We understand that your pet is an extension of your family and will treat them with the kindness and attention that they deserve. Our friendly, helpful veterinarians and staff members take measures to ensure that your pet feels relaxed and at ease during their time with us so that they can get the care they need.
To book an appointment, give us a call at (416) 491-8706.
Reviews
Ines Shabani
3 May 2024
REPORT
DO NOT LET THIS VET PERFORM ANY PROCEDURES ON YOUR PETS. If I could give 0 stars, I would. I've never loved this vet, always thought they were expensive, very impersonal and not attentive, however bro... Read More
DO NOT LET THIS VET PERFORM ANY PROCEDURES ON YOUR PETS. If I could give 0 stars, I would. I've never loved this vet, always thought they were expensive, very impersonal and not attentive, however brought my cats here out of convenience of how close it was to my house. I've been bringing my cats here for 10 years and never was "wowed" but they never hurt my cats either so I stayed. Until recently. I brought my 10 year old cat in because his fur wasn't looking healthy, it was greasy and lots of dandruff. The first 2 times I brought him in they just checked him and said he's fine, the third time they diagnosed him with diabetes and we started him on insulin. He started losing weight but when checked, vet said he was still doing fine and didn't schedule a follow up. They also strongly suggested a tooth extraction so we went ahead. After the surgery he developed a cough, brought him to the vet and they said that maybe it was discomfort from the surgery so sent him home and said he was fine again. Didn't even bother inspecting the problem. Then he continued deteriorating so I brought him to another vet that my family goes to and raves about. Immediately that vet started running all kinds of tests, bloodwork, Xrays, urine samples etc. Turns out, my cats didnt even have diabetes anymore (not even 2 months later), so I was injecting him with insulin for no reason while this vet didn't even mention the fact that cats don't need insulin long term and didn't bother checking in or following up, I would've kept giving it to him had I not brought him there. The cough persisted so we kept running tests to find the problem and after 2 moths of him suffering and coughing, his lung collapsed. Highly due to misuse of his breathing tubes during his tooth extraction. We had to put him down as he was in great pain and we are all devastated. This vet didn't even bother running any tests or checking on him, just shooed us off with a "he's fine", after they got their money for the surgery and meds. I can't even begin to explain the pain and hurt we feel right now. We trust these vets with our babies lives and for them to treat them so poorly is infuriating. Will never be returning. Read Less
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Pussygato333
16 Jul 2018
REPORT
Dr Artega is great. I have a Sphynx cat she needs special care for her diet and skin. He knew exactly what to do to help her 😊
Racquel Heron
8 Jun 2018
REPORT
Great people who love and take care of every animal that visits like they are their own. Very understanding, patient, and caring individuals
Kent Poots
14 Apr 2018
REPORT
Brought cat in. Older cat. Suspected would not be easy to work with and warned vet. The cat was off her food. Cat was very aggressive with vet and assistant. They are kind people. Sorry. Vet was able ... Read More
Brought cat in. Older cat. Suspected would not be easy to work with and warned vet. The cat was off her food. Cat was very aggressive with vet and assistant. They are kind people. Sorry. Vet was able to get cat checked over after sedative. Not thrilled about sedative, but everyone had to be safe. Got the exam and brought her shots up to date and took blood. Cat seems to be improving at home with diet updates. Need to return for small amount of special diet food. So far, best outcome I could have expected. Vet phoned me back at least twice to answer questions which I appreciate. Wow. Thank you for service and result which exceeded expectations. Sorry my cat was abit of a nut. In the best of times, she doesn't like strangers. These were not the best of times. Read Less
Hana Lee
3 Apr 2018
REPORT
I think the doctors are nice and provide a thorough explanation. However, when it comes to procedures ie. dental work, when I didn't want my dog's teeth to be extracted, they didn't accept my first "n... Read More
I think the doctors are nice and provide a thorough explanation. However, when it comes to procedures ie. dental work, when I didn't want my dog's teeth to be extracted, they didn't accept my first "no" and kept making "strong recommendations". I had a choice to say "No", but when they say it could kill my dog or shorten his life expectancy... well, I felt really pressured to go ahead with many of the procedures. And the vet prices are very costly. I like that it's close to my house and the hours are good. But when you're a full-time student, you can't afford $1200 vet bills. Read Less
serj sililiane
16 Feb 2018
REPORT
I always bring my pup here. Great service and the nicest employees.
Ak T
26 Nov 2017
REPORT
I have been taking my cat here for two years. The vets and the groomer are all pretty great. I would definitely recommend this place :)
Jeffrey Li
6 Oct 2017
REPORT
I've been taking my almost 2 year old border collie mix, Barry, here since I brought him home. The front desk staff are great, and it is always a pleasure to speak with Dr. Arteaga. He has always made... Read More
I've been taking my almost 2 year old border collie mix, Barry, here since I brought him home. The front desk staff are great, and it is always a pleasure to speak with Dr. Arteaga. He has always made sure to answer any and all questions in thorough detail, as well as explain everything he is doing, while he is doing it. I have never felt rushed or pressured into purchasing additional services or products either. Am grateful to have found such a great clinic so close by to me! Read Less
Shannon Mer
1 Aug 2017
REPORT
Some of the staff are very nice people. We experienced a lot of up-selling here (we were able to tolerate this, as long as the proper treatment was given to our dog). The reason why we would never c... Read More
Some of the staff are very nice people. We experienced a lot of up-selling here (we were able to tolerate this, as long as the proper treatment was given to our dog). The reason why we would never come here again is because the overnight dog service they provided was horrible! We trusted them to take care of our dog while we were away on a trip. When we picked up our dog, her nose showed raw pink skin because she kept nuzzling at the crate! My dog has stayed with other places before and for longer periods of time and never did we have this issue! We suspect she was left in there for long periods of time with little walks. When we told them, they just brushed it off and said it was normal. Read Less
Ashley Diomedi
2 Jun 2017
REPORT
I love this office and the team of vets and techs that they have. I have 3 dogs (Diva, Boss and Kyuu) and they have all 3 been taken care of so well here (we usually see Dr. Kavonic and she's so love... Read More
I love this office and the team of vets and techs that they have. I have 3 dogs (Diva, Boss and Kyuu) and they have all 3 been taken care of so well here (we usually see Dr. Kavonic and she's so lovely!).I've seen all 3 doctors they have here and they have all been more than informative and take the time that's needed to get the results and answers I need if my dogs have any issues. They can be a bit pricey, but it's worth it if you want your animals properly cared for.Read Less
liangyu xing
17 May 2017
REPORT
Good service. People are very nice. But sometimes you got advised to do extra useless exams.
Janine Miller
27 Apr 2017
REPORT
Have taken my hooch there since she was 8wks old. Love the doctors & the reception staff is lovely!
Joseph Kiriaqus
6 Apr 2017
REPORT
I have been going to Warden Animal Hospital for over 9 years for my German Shepherd and now my Presa Canario consistently with Dr. Arteaga, he has always provided honest and exceptional service.
Deana Juffs
1 Feb 2017
REPORT
Very friendly and approachable staff. Took great care of my sick cat when we didn't know what was wrong with him.
Kathy C.
30 Jan 2017
REPORT
I've been their customers since 1996 after I have my first dog visiting this clinic. Β After I lost my dog, I've got a new puppy and thought it will be great to continue my loyal at the warden aniaml h... Read More
I've been their customers since 1996 after I have my first dog visiting this clinic. Β After I lost my dog, I've got a new puppy and thought it will be great to continue my loyal at the warden aniaml hospital. Β However, as time flies...the management of this clinic have changed. Β I will have to say I missed Heidi who used to be the receptionist and now they have hired a new girl for a year or so who's name is "Jan" or "Jen". I've never experienced such receptionist who had given me nothing but false information and frustrations. 1. The night before my dog's grooming day, She called me at 8:30pm and left message on my phone to follow up the schedule that I've made a month in advance. (she could call me during the regular business hours).2. The next day, She called me at 8:30am, while my husband was dropping off the dog at the clinic for Grooming. She tried to upsell me by some kind of vaccination, and told me that the vaccinations for my dog's rabies has expired (as I know this will take for another year). Β Then I questioned her about it, and she said it's the Distemper that needs to be taken in every year. and I've questioned her "then why are you saying it is the rabies?" then she pause and pretended she did not hear it and did not apologize.3. Then she called me at 3pm where I'm still at work and having a meeting...and to confirm if i'm going to be present for my dog's vaccination. that being said, my husband had confirmed that in the morning that we are not going to be present during the vaccination.So, I'm not sure how many customers of this clinic had any experiences similar to mine...but with all these experiences from there...I think it is time to say goodbye to this clinic. Read Less
Tina Ratsep
17 Jan 2017
REPORT
I can't speak highly enough about Bridletown Warden Animal Hospital.I have't had much luck with veterinary clinics in the past....it has usually felt more about money than anything else. Finally I fee... Read More
I can't speak highly enough about Bridletown Warden Animal Hospital.I have't had much luck with veterinary clinics in the past....it has usually felt more about money than anything else. Finally I feel like I have found a place where the care of my dogs is the first priority. Read Less
Karen Allison
29 Dec 2016
REPORT
Great doctors! Very caring.
Pheralrage
9 Dec 2016
REPORT
We brought our puppy for his first grooming today and the staff there are AMAZING and the environment is very clean! Im happy to say that we will be back for future visits
Tracy Wang
25 Oct 2016
REPORT
I WILL NEVER GO ANYWHERE ELSE! We just got our first family puppy - a 10-weeks Louie recently. We had no any ideas about vet clinic before. I had done many researches to figure out where we should g... Read More
I WILL NEVER GO ANYWHERE ELSE! We just got our first family puppy - a 10-weeks Louie recently. We had no any ideas about vet clinic before. I had done many researches to figure out where we should go for Louie's coming home check. I absolutely respected the owner of this clinic actually response to the reviewers on their complaints. So we gave us a try to go into this clinic. it turned out very good experience we had. We had Dr. Kavonic who is very professional and helpful for Louie, and also being very kind to explains everything in details we asked. The receptionists are absolutely lovely, helpful and so so so friendly! Melissa is one of the best ones. She has great personalities to cheer up person with their puppies whatever situation the owners had, and very helpful for Louie. At the second time when we went into the clinic pretty later that day (almost 8pm) to drop off something there, she still very passionately helped out and answered all our questions. I am happy to say that I believe that we are lucky to find the great vet clinic that it's near our home as well. I wouldn't hesitate to recommend this place to anyone and is considering it as Louie's boarding place if we need. Tracy W. Read Less
Erin Oh
3 Sep 2016
REPORT
Great service and everyone there make sure your pet is comfortable. Our dog Max loves going to the Doctor which speaks volumes for the nurses and doctors that work there!
Kainat Rizvi
23 Aug 2016
REPORT
Very friendly staff! I got my dog groomed here and the groomer made sure to sit down and talk to me about my dog's habits, likes and dislikes, and what look I wanted. Often you get groomers who have a... Read More
Very friendly staff! I got my dog groomed here and the groomer made sure to sit down and talk to me about my dog's habits, likes and dislikes, and what look I wanted. Often you get groomers who have a standard cut where they shave a dog completely but this groomer took her time and made Charlie look lovely. There was an issue with booking an appointment where the receptionist mixed up the appointment with another dog with the same name which is why I've docked one star. Despite this mix up, the groomer was excellent and Charlie will be back. Read Less
Chaya Mindal
25 Jan 2016
REPORT
Can't get a better Veterinarian in Scarborough. Years of experience, especially with baby puppies and kittens!
Amigo M.
23 Jul 2015
REPORT
My dog tore her claw off and bleeding, bridletowne is close by and is closing on 8pm on Friday. Time was around 710pm so we called for help. The reception answered and refused to take care of my dog w... Read More
My dog tore her claw off and bleeding, bridletowne is close by and is closing on 8pm on Friday. Time was around 710pm so we called for help. The reception answered and refused to take care of my dog with very rude and impatient tone. The reason of refusal at 7:10PM was "We close at 8pm so we cant take your dog"... Come on I know you guys have 17review here with 4 star rating but it doesn't grant you to be ahole. Never see you again BRIDLETOWNE ! Read Less
Lori Campbell
8 May 2014
REPORT
Amazing Vet Clinic. Love the staff and the vets!They always take amazing care of my pets, dont overcharge for unnecessary tests and honestly care for the animals. I would highly recommend them to an... Read More
Amazing Vet Clinic. Love the staff and the vets!They always take amazing care of my pets, dont overcharge for unnecessary tests and honestly care for the animals. I would highly recommend them to anyone. Read Less
Dania J.
29 Apr 2014
REPORT
This review is long overdue. I brought my chihuahua here for her initial vaccinations. I don't think they have much experience with toy breeds. I read online that toy breeds should NOT get the same am... Read More
This review is long overdue. I brought my chihuahua here for her initial vaccinations. I don't think they have much experience with toy breeds. I read online that toy breeds should NOT get the same amount of vaccines as a regular dog. The first vet Dr.Anna was wonderful and knew about the vaccine protocol for small dogs so she gave 1/2 the rabies dose. My pup reacted fine afterwards. When I brought her to get her followup rabies vaccine, the male vet did not agree with me. He also seemed afraid to touch her, like he wasn't used to treating small 5lbs animals. Β So he gave my pup the full rabies vaccine. A few days later, my chihuahua developed a rash on her ears and her hair started falling out! I regret not sticking with my gut and following what I knew would be right for my dog! I stopped going here immediately and instead looked for a holistic vetenerary practice that was more align with my ideals. This place is probably good for large breeds. But they definitely don't know anything about small toy breed dogs. Β  I wish I could find a vet who specializes in toy breeds. Read Less
Darren L.
16 Jun 2013
REPORT
Gone here a few times now to get our cat's nails trimmed. They are very fast and friendly. Try to remember as much about you and your pet as possible. Always lots of staff there to help and if they do... Read More
Gone here a few times now to get our cat's nails trimmed. They are very fast and friendly. Try to remember as much about you and your pet as possible. Always lots of staff there to help and if they don't, they will let you know ahead of time so you don't ever have to sit there and wait for long periods of time. Read Less
Patty L.
15 Aug 2010
REPORT
I've been bringing my pets here for many years now and they have always offered excellent care and good advice.My boyfriend used to live in Scarborough when he was a kid so this was where they brought... Read More
I've been bringing my pets here for many years now and they have always offered excellent care and good advice.My boyfriend used to live in Scarborough when he was a kid so this was where they brought their family cat for yearly checkups. Even though he moved around a bit he came back here since this was where all his cat's records were - and it helps that they are open Saturdays and until 8pm every weeknight. A few years ago our cat was vomiting violently and had to be kept overnight and hooked up to an IV. It was expensive, but the vet gave us several options and didn't push us to make any hasty decisions. The same was true when that same kitty had to be put to sleep a few years ago.When I got my current cats there wasn't any question about where we would be taking them for their veterinary care. Read Less
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(416) 491-8706
Business Hours
Monday
Mon
07:30AM-20:00PM
Tuesday
Tue
07:30AM-20:00PM
Wednesday
Wed
07:30AM-20:00PM
Thursday
Thu
07:30AM-20:00PM
Friday
Fri
07:30AM-20:00PM
Saturday
Sat
09:00AM-15:00PM
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Bridletowne Warden Animal Hospital

Scarborough, Ontario
(27)
Bridletowne Warden Animal Hospital is a modern, full-service animal hospital in Scarborough. We utilize only the most advanced technology and techniques available to ensure that your pet enjoys the best veterinary care possible.
We understand that your pet is an extension of your family and will treat them with the kindness and attention that they deserve. Our friendly, helpful veterinarians and staff members take measures to ensure that your pet feels relaxed and at ease during their time with us so that they can get the care they need.
To book an appointment, give us a call at (416) 491-8706.
Monday
07:30AM-20:00PM
Tuesday
07:30AM-20:00PM
Wednesday
07:30AM-20:00PM
Thursday
07:30AM-20:00PM
Friday
07:30AM-20:00PM
Saturday
09:00AM-15:00PM
Ines Shabani
3 May 2024
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REPORT
DO NOT LET THIS VET PERFORM ANY PROCEDURES ON YOUR PETS. If I could give 0 stars, I would. I've never loved this vet, always thought they were expensive, very impersonal and not attentive, however bro... Read More
DO NOT LET THIS VET PERFORM ANY PROCEDURES ON YOUR PETS. If I could give 0 stars, I would. I've never loved this vet, always thought they were expensive, very impersonal and not attentive, however brought my cats here out of convenience of how close it was to my house. I've been bringing my cats here for 10 years and never was "wowed" but they never hurt my cats either so I stayed. Until recently. I brought my 10 year old cat in because his fur wasn't looking healthy, it was greasy and lots of dandruff. The first 2 times I brought him in they just checked him and said he's fine, the third time they diagnosed him with diabetes and we started him on insulin. He started losing weight but when checked, vet said he was still doing fine and didn't schedule a follow up. They also strongly suggested a tooth extraction so we went ahead. After the surgery he developed a cough, brought him to the vet and they said that maybe it was discomfort from the surgery so sent him home and said he was fine again. Didn't even bother inspecting the problem. Then he continued deteriorating so I brought him to another vet that my family goes to and raves about. Immediately that vet started running all kinds of tests, bloodwork, Xrays, urine samples etc. Turns out, my cats didnt even have diabetes anymore (not even 2 months later), so I was injecting him with insulin for no reason while this vet didn't even mention the fact that cats don't need insulin long term and didn't bother checking in or following up, I would've kept giving it to him had I not brought him there. The cough persisted so we kept running tests to find the problem and after 2 moths of him suffering and coughing, his lung collapsed. Highly due to misuse of his breathing tubes during his tooth extraction. We had to put him down as he was in great pain and we are all devastated. This vet didn't even bother running any tests or checking on him, just shooed us off with a "he's fine", after they got their money for the surgery and meds. I can't even begin to explain the pain and hurt we feel right now. We trust these vets with our babies lives and for them to treat them so poorly is infuriating. Will never be returning. Read Less
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Pussygato333
16 Jul 2018
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REPORT
Dr Artega is great. I have a Sphynx cat she needs special care for her diet and skin. He knew exactly what to do to help her 😊
Racquel Heron
8 Jun 2018
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REPORT
Great people who love and take care of every animal that visits like they are their own. Very understanding, patient, and caring individuals
Kent Poots
14 Apr 2018
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REPORT
Brought cat in. Older cat. Suspected would not be easy to work with and warned vet. The cat was off her food. Cat was very aggressive with vet and assistant. They are kind people. Sorry. Vet was able ... Read More
Brought cat in. Older cat. Suspected would not be easy to work with and warned vet. The cat was off her food. Cat was very aggressive with vet and assistant. They are kind people. Sorry. Vet was able to get cat checked over after sedative. Not thrilled about sedative, but everyone had to be safe. Got the exam and brought her shots up to date and took blood. Cat seems to be improving at home with diet updates. Need to return for small amount of special diet food. So far, best outcome I could have expected. Vet phoned me back at least twice to answer questions which I appreciate. Wow. Thank you for service and result which exceeded expectations. Sorry my cat was abit of a nut. In the best of times, she doesn't like strangers. These were not the best of times. Read Less
Hana Lee
3 Apr 2018
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REPORT
I think the doctors are nice and provide a thorough explanation. However, when it comes to procedures ie. dental work, when I didn't want my dog's teeth to be extracted, they didn't accept my first "n... Read More
I think the doctors are nice and provide a thorough explanation. However, when it comes to procedures ie. dental work, when I didn't want my dog's teeth to be extracted, they didn't accept my first "no" and kept making "strong recommendations". I had a choice to say "No", but when they say it could kill my dog or shorten his life expectancy... well, I felt really pressured to go ahead with many of the procedures. And the vet prices are very costly. I like that it's close to my house and the hours are good. But when you're a full-time student, you can't afford $1200 vet bills. Read Less
serj sililiane
16 Feb 2018
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REPORT
I always bring my pup here. Great service and the nicest employees.
Ak T
26 Nov 2017
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REPORT
I have been taking my cat here for two years. The vets and the groomer are all pretty great. I would definitely recommend this place :)
Jeffrey Li
6 Oct 2017
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REPORT
I've been taking my almost 2 year old border collie mix, Barry, here since I brought him home. The front desk staff are great, and it is always a pleasure to speak with Dr. Arteaga. He has always made... Read More
I've been taking my almost 2 year old border collie mix, Barry, here since I brought him home. The front desk staff are great, and it is always a pleasure to speak with Dr. Arteaga. He has always made sure to answer any and all questions in thorough detail, as well as explain everything he is doing, while he is doing it. I have never felt rushed or pressured into purchasing additional services or products either. Am grateful to have found such a great clinic so close by to me! Read Less
Shannon Mer
1 Aug 2017
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REPORT
Some of the staff are very nice people. We experienced a lot of up-selling here (we were able to tolerate this, as long as the proper treatment was given to our dog). The reason why we would never c... Read More
Some of the staff are very nice people. We experienced a lot of up-selling here (we were able to tolerate this, as long as the proper treatment was given to our dog). The reason why we would never come here again is because the overnight dog service they provided was horrible! We trusted them to take care of our dog while we were away on a trip. When we picked up our dog, her nose showed raw pink skin because she kept nuzzling at the crate! My dog has stayed with other places before and for longer periods of time and never did we have this issue! We suspect she was left in there for long periods of time with little walks. When we told them, they just brushed it off and said it was normal. Read Less
Ashley Diomedi
2 Jun 2017
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REPORT
I love this office and the team of vets and techs that they have. I have 3 dogs (Diva, Boss and Kyuu) and they have all 3 been taken care of so well here (we usually see Dr. Kavonic and she's so love... Read More
I love this office and the team of vets and techs that they have. I have 3 dogs (Diva, Boss and Kyuu) and they have all 3 been taken care of so well here (we usually see Dr. Kavonic and she's so lovely!).I've seen all 3 doctors they have here and they have all been more than informative and take the time that's needed to get the results and answers I need if my dogs have any issues. They can be a bit pricey, but it's worth it if you want your animals properly cared for.Read Less
liangyu xing
17 May 2017
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REPORT
Good service. People are very nice. But sometimes you got advised to do extra useless exams.
Janine Miller
27 Apr 2017
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REPORT
Have taken my hooch there since she was 8wks old. Love the doctors & the reception staff is lovely!
Joseph Kiriaqus
6 Apr 2017
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REPORT
I have been going to Warden Animal Hospital for over 9 years for my German Shepherd and now my Presa Canario consistently with Dr. Arteaga, he has always provided honest and exceptional service.
Deana Juffs
1 Feb 2017
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REPORT
Very friendly and approachable staff. Took great care of my sick cat when we didn't know what was wrong with him.
Kathy C.
30 Jan 2017
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REPORT
I've been their customers since 1996 after I have my first dog visiting this clinic. Β After I lost my dog, I've got a new puppy and thought it will be great to continue my loyal at the warden aniaml h... Read More
I've been their customers since 1996 after I have my first dog visiting this clinic. Β After I lost my dog, I've got a new puppy and thought it will be great to continue my loyal at the warden aniaml hospital. Β However, as time flies...the management of this clinic have changed. Β I will have to say I missed Heidi who used to be the receptionist and now they have hired a new girl for a year or so who's name is "Jan" or "Jen". I've never experienced such receptionist who had given me nothing but false information and frustrations. 1. The night before my dog's grooming day, She called me at 8:30pm and left message on my phone to follow up the schedule that I've made a month in advance. (she could call me during the regular business hours).2. The next day, She called me at 8:30am, while my husband was dropping off the dog at the clinic for Grooming. She tried to upsell me by some kind of vaccination, and told me that the vaccinations for my dog's rabies has expired (as I know this will take for another year). Β Then I questioned her about it, and she said it's the Distemper that needs to be taken in every year. and I've questioned her "then why are you saying it is the rabies?" then she pause and pretended she did not hear it and did not apologize.3. Then she called me at 3pm where I'm still at work and having a meeting...and to confirm if i'm going to be present for my dog's vaccination. that being said, my husband had confirmed that in the morning that we are not going to be present during the vaccination.So, I'm not sure how many customers of this clinic had any experiences similar to mine...but with all these experiences from there...I think it is time to say goodbye to this clinic. Read Less
Tina Ratsep
17 Jan 2017
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REPORT
I can't speak highly enough about Bridletown Warden Animal Hospital.I have't had much luck with veterinary clinics in the past....it has usually felt more about money than anything else. Finally I fee... Read More
I can't speak highly enough about Bridletown Warden Animal Hospital.I have't had much luck with veterinary clinics in the past....it has usually felt more about money than anything else. Finally I feel like I have found a place where the care of my dogs is the first priority. Read Less
Karen Allison
29 Dec 2016
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REPORT
Great doctors! Very caring.
Pheralrage
9 Dec 2016
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REPORT
We brought our puppy for his first grooming today and the staff there are AMAZING and the environment is very clean! Im happy to say that we will be back for future visits
Tracy Wang
25 Oct 2016
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REPORT
I WILL NEVER GO ANYWHERE ELSE! We just got our first family puppy - a 10-weeks Louie recently. We had no any ideas about vet clinic before. I had done many researches to figure out where we should g... Read More
I WILL NEVER GO ANYWHERE ELSE! We just got our first family puppy - a 10-weeks Louie recently. We had no any ideas about vet clinic before. I had done many researches to figure out where we should go for Louie's coming home check. I absolutely respected the owner of this clinic actually response to the reviewers on their complaints. So we gave us a try to go into this clinic. it turned out very good experience we had. We had Dr. Kavonic who is very professional and helpful for Louie, and also being very kind to explains everything in details we asked. The receptionists are absolutely lovely, helpful and so so so friendly! Melissa is one of the best ones. She has great personalities to cheer up person with their puppies whatever situation the owners had, and very helpful for Louie. At the second time when we went into the clinic pretty later that day (almost 8pm) to drop off something there, she still very passionately helped out and answered all our questions. I am happy to say that I believe that we are lucky to find the great vet clinic that it's near our home as well. I wouldn't hesitate to recommend this place to anyone and is considering it as Louie's boarding place if we need. Tracy W. Read Less
Erin Oh
3 Sep 2016
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REPORT
Great service and everyone there make sure your pet is comfortable. Our dog Max loves going to the Doctor which speaks volumes for the nurses and doctors that work there!
Kainat Rizvi
23 Aug 2016
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REPORT
Very friendly staff! I got my dog groomed here and the groomer made sure to sit down and talk to me about my dog's habits, likes and dislikes, and what look I wanted. Often you get groomers who have a... Read More
Very friendly staff! I got my dog groomed here and the groomer made sure to sit down and talk to me about my dog's habits, likes and dislikes, and what look I wanted. Often you get groomers who have a standard cut where they shave a dog completely but this groomer took her time and made Charlie look lovely. There was an issue with booking an appointment where the receptionist mixed up the appointment with another dog with the same name which is why I've docked one star. Despite this mix up, the groomer was excellent and Charlie will be back. Read Less
Chaya Mindal
25 Jan 2016
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REPORT
Can't get a better Veterinarian in Scarborough. Years of experience, especially with baby puppies and kittens!
Amigo M.
23 Jul 2015
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REPORT
My dog tore her claw off and bleeding, bridletowne is close by and is closing on 8pm on Friday. Time was around 710pm so we called for help. The reception answered and refused to take care of my dog w... Read More
My dog tore her claw off and bleeding, bridletowne is close by and is closing on 8pm on Friday. Time was around 710pm so we called for help. The reception answered and refused to take care of my dog with very rude and impatient tone. The reason of refusal at 7:10PM was "We close at 8pm so we cant take your dog"... Come on I know you guys have 17review here with 4 star rating but it doesn't grant you to be ahole. Never see you again BRIDLETOWNE ! Read Less
Lori Campbell
8 May 2014
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REPORT
Amazing Vet Clinic. Love the staff and the vets!They always take amazing care of my pets, dont overcharge for unnecessary tests and honestly care for the animals. I would highly recommend them to an... Read More
Amazing Vet Clinic. Love the staff and the vets!They always take amazing care of my pets, dont overcharge for unnecessary tests and honestly care for the animals. I would highly recommend them to anyone. Read Less
Dania J.
29 Apr 2014
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REPORT
This review is long overdue. I brought my chihuahua here for her initial vaccinations. I don't think they have much experience with toy breeds. I read online that toy breeds should NOT get the same am... Read More
This review is long overdue. I brought my chihuahua here for her initial vaccinations. I don't think they have much experience with toy breeds. I read online that toy breeds should NOT get the same amount of vaccines as a regular dog. The first vet Dr.Anna was wonderful and knew about the vaccine protocol for small dogs so she gave 1/2 the rabies dose. My pup reacted fine afterwards. When I brought her to get her followup rabies vaccine, the male vet did not agree with me. He also seemed afraid to touch her, like he wasn't used to treating small 5lbs animals. Β So he gave my pup the full rabies vaccine. A few days later, my chihuahua developed a rash on her ears and her hair started falling out! I regret not sticking with my gut and following what I knew would be right for my dog! I stopped going here immediately and instead looked for a holistic vetenerary practice that was more align with my ideals. This place is probably good for large breeds. But they definitely don't know anything about small toy breed dogs. Β  I wish I could find a vet who specializes in toy breeds. Read Less
Darren L.
16 Jun 2013
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Gone here a few times now to get our cat's nails trimmed. They are very fast and friendly. Try to remember as much about you and your pet as possible. Always lots of staff there to help and if they do... Read More
Gone here a few times now to get our cat's nails trimmed. They are very fast and friendly. Try to remember as much about you and your pet as possible. Always lots of staff there to help and if they don't, they will let you know ahead of time so you don't ever have to sit there and wait for long periods of time. Read Less
Patty L.
15 Aug 2010
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I've been bringing my pets here for many years now and they have always offered excellent care and good advice.My boyfriend used to live in Scarborough when he was a kid so this was where they brought... Read More
I've been bringing my pets here for many years now and they have always offered excellent care and good advice.My boyfriend used to live in Scarborough when he was a kid so this was where they brought their family cat for yearly checkups. Even though he moved around a bit he came back here since this was where all his cat's records were - and it helps that they are open Saturdays and until 8pm every weeknight. A few years ago our cat was vomiting violently and had to be kept overnight and hooked up to an IV. It was expensive, but the vet gave us several options and didn't push us to make any hasty decisions. The same was true when that same kitty had to be put to sleep a few years ago.When I got my current cats there wasn't any question about where we would be taking them for their veterinary care. Read Less
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