Best Vet and the best overall clinic we have ever taken our pets to. Not only is Dr. Serge an excellent clinician, able to competently deal with complex and unusual health issues, but he also has a rare ability to put anxious animals at ease (most of our pets are rescues with all issues that this entails). All of his staff are equally amazing and we enjoy the positive atmosphere that always greets us when we come to the clinic. We have learned of Dr. Serge and his clinic by word of mouth a few years ago and when our dog developed tumours, we thought we would give the clinic a try. We have never looked back. Even though the clinic has moved farther West while we moved farther East, we continue to now drive over 30 km to take our pets to dr. Serge, because there simply is no comparison with any other vet. Read Less

Dr. Serge has been there with us through good times and bad times with his caring, sensitive and strong support. He is a trusted professional. His office staff and technicians are always helpful, accommodating and caring as well. This is a great clinic. Read Less

The best vet and an amazing clinic. Dr Serge is kind, compassionate, loving and caring. He makes me feel like he truly loves my dog and wants the best for him as much as I do. He's so passionate about the work he does and so is his staff. I cannot say enough great things about him. Read Less

Avoid this place at all cost. My cat was "diagnosed" with what was stated as "a normal immune response that attacks its own body which happens in cats after fighting a cold" with no more explanation nor scientific name. Spent nearly $200 for this vet examination, where the vet spent a bone scrape of 5 minutes examining my cat and the rest (weighting included) was seen to by the receptionist, whom did the vet's job of bringing in the meds and explained what they were; the entire time the very sour vet tech was preoccupied with standing boredly around in the waiting room for her ride home. My cat was beyond stressed the entire time. They also tried to give him a rabies vaccine when his papers CLEARLY stated he had been vaccinated less than three months before (that both the vet and receptionist missed on his rabies vaccination certificate), to which the vet got very aggressively angry about "needing to be done" and only backed off when I showed him the rabies tag on my cat's collar. Bottom line, waste of money and the vet gets aggressively pushy if you don't listen to him or ask questions that they need to be telling the pet owner to begin with. A little over a week after my cat finished his meds, his lip started swelling again so I sought out a better vet and thank goodness I did! If you want someone who actually cares about your animal and makes them relaxed and comfortable the entire time, go to John Street Animal Hospital. The team there is beyond amazing and the prices don't hurt the wallet! The veterinarian was appalled that my cat had been given steroids for the swollen lip and explained the dangers of its affects on cats. Within the first few minutes of being in the room, he diagnosed the swelling of my cat's mouth as an allergic reaction, linking it to fleas by my cat's scratching, licking and ear flicking. A flea treatment, a safe non-steroid injection for the swelling and antibiotics to make sure the swelling goes away safely, and my cat is happy and energetic again and his lip's swelling is almost gone. My cat's carrier was in sight the entire time and not once did he try to get to it, but instead stretched out to chill. The receptionist called the next morning to check in on how he was feeling just as promised. There is a reason why so many rescues use JSAH as their vet! Your pet is treated by the most kindhearted certified staff whom make them comfortable every second they are being examined and only prescribe SAFE and necessary medication. Read Less

Doctor Amanda Cushing eased my concerns about my dogs limp. Amanda remained calm during the exam which was difficult because my Rottweiler was trying to escape and growling at her the whole time. The Dr. got down on the floor and calmly praised my dog as she did a full physical exam of her hips, elbows, paws and spine. I liked the care she provided and didn't force excessive tests and treatment on us. She explained how to treat my dog and what to watch out for in the future. Read Less

I've never experienced such a level of complete and utter compassion and care for my pets. My poor pup Rocky has a rare autoimmune disorder that attacks his nail beds and we had a very painful summer last year. We had to surgically cut back all of his nails right back to the nail bed because they were tearing off. Dr. Serge and the veterinary assistants at Rouge Valley did such an incredible job helping to nurse him back to recovery and keep him comfortable in the process. And he still loves them sooo much! Thank you to the whole team for continuing to care for Rocky and work with us to develop a treatment plan that will help prevent a flare up again! Read Less

Dr. Serge and His team always take great care of our 2 dogs. Recently our dog Mikey had some dental work done and they were quick to let us know what was going on and that he was doing ok. Dr. Serge really cares and always takes the time to explain everything. Julie went the extra mile to send us the pictures of our dogs surgery and called twice to make sure Mikey was doing well. Thanks so much to the team for great doggy care! Read Less

Dr. Serge and His team always take great care of our 2 dogs. Recently our dog Mikey had some dental work done and they were quick to let us know what was going on and that he was doing ok. Dr. Serge really cares and always takes the time to explain everything. Julie went the extra mile to send us the pictures of our dogs surgery and called twice to make sure Mikey was doing well. Thanks so much to the team for great doggy care! Read Less

Dr. Gotovac is by far the best and most caring vet I have ever come across. He loves animals and is understanding and considerate to the owners feelings as well. Friendly, knowledgeable and caring. Makes my pet and myself more at ease. Great clinic with awesome staff. Keep up the amazing job. Read Less

My husband and I have such piece of mind when we bring our little ones to RVVH knowing they always receive the very best care from amazing Dr. Gotovac and his incredible team in every way possible. The consistent level of genuine care and compassion is exceptional. Along with receiving the very best medical expertise, all our little ones are always made to feel as comfortable and cared for as much as possible by everyone at RVVH. On our Floyds latest stay at a time when he really needed it the most, he felt this and so did we. For this and all you do, we are eternally grateful. RVVH, you are wonderful and priceless. Thank you for everything! Dr. Gotovac and his team are outstanding. They are extremely dedicated, compassionate, down to earth, and caring. They make you and your pets feel welcome with each and every visit. It's a relief to finally find a vet we totally trust with our pets' health. RVVH is absolutely the best veterinary hospital to bring your pets to. A definite 10 star rating!Read Less

Rouge Valley Vet Hospital is the best! The Vet is super knowledgeable & caring and the staff is patient, friendly and professional. They really go the extra mile here to be kind, compassionate and thorough. They are simply AWESOME!!! Read Less