On March 27 my life long buddy Dakota took his last breath in my arms. I was inconsolable. My grand daughter came early in the morning and gratefully made arrangements. I am so glad she did. I was inc... Read More
On March 27 my life long buddy Dakota took his last breath in my arms. I was inconsolable. My grand daughter came early in the morning and gratefully made arrangements. I am so glad she did. I was incapable. She called Pet Vet and made arrangements to take him there. This amazing place had a grief room where I sat holding my boy and sobbing. When it came time to leave him there I was so incredibly sad. I heard from someone that I could lay him on the couch as I left. That was not ok with me. My feeling for me was I can't just lay him there and walk out. A staff member came in and I said to her" he is my Babyboy please take care of him. She gently took him from me which meant the world to me. I had him cremated and he is back home with me. I am still taking care of him. I know I am a person that needs to have a dog in my life. I will be adopting a puppy and my vet will be at Pet Vet. They even have a grief counsellor. She called me and it was a really nice conversation.
Peggyanne Read Less
Christal Pshyk
5 Jul 2018
REPORT
We didn't use the vets in the clinic - but boarded our dog there, which was the worst experience we've ever had boarding anywhere. Our 6 year old St. Bernard, when we picked her up her bed was soaked... Read More
We didn't use the vets in the clinic - but boarded our dog there, which was the worst experience we've ever had boarding anywhere. Our 6 year old St. Bernard, when we picked her up her bed was soaked in urine and so was she...they were supposed to give her a bath on her last day - but did not; nor did they have any explanation for why she was being returned to us this way. I took her out side and could not stand the smell of the dog bed - so I took that in and asked them to launder it, and I would pick up later - and then proceeded to go home - and on my way realized that our dog being returned like this was not acceptable, her collar metal hardware had rusted from being exposed to the urine! I called the manager
to explain my dissapointment and unhappiness. They offered to bath the dog, explained that what happened wasn't normal and they were sorry.
I returned to the clinic with the dog, for her to get a bath, no one in the reception or the management came to offer an apology for my bad experience there. I still feel terrible wondering how long my dog had to sit in a urine soaked kennel. She's never had an accident before her stay here - or since returning home...I've waited 6 months to post this review - as I was too upset to post in February. I would not recommend leaving my dog there - under any circumstance. Read Less
Cosimina Basile
31 May 2018
REPORT
Doctors and staff are amazing. They work great with your busy schedule. They really care about your pet and what they charge is worth it. Dr Chris Hauser goes above and beyond to ensure the health of ... Read More
Doctors and staff are amazing. They work great with your busy schedule. They really care about your pet and what they charge is worth it. Dr Chris Hauser goes above and beyond to ensure the health of your pet. He did extra testing and examination free of charge to ensure my dog was Okay; as well as frequently updating me on the situation.
They really are helpful and caring and I wouldn't take my dog anywhere else. Read Less
Crystal Davis
18 May 2018
REPORT
I went in there with my dog who developed anemia they said no other options but to take him to Oakville emergency. 5 days and 6000$ later we got him home for 2 days and he got worse so I took him back... Read More
I went in there with my dog who developed anemia they said no other options but to take him to Oakville emergency. 5 days and 6000$ later we got him home for 2 days and he got worse so I took him back to the pet vet to check his blood count and it dropped so my options were to go back to Oakville at $1000/day or he has to be put down. So we took him home for the day and he got worse so at 630 pm we went back and a different lady looked at him without his file or Any info and said he has to be put down now. I was so out of my mind I never realized till after that she did not even touch him or pull a file she just wanted to put him down and get her 250$ so she could go home. This happened 2 weeks ago and I’ll never forgive my self for what happened. All they want is money 89$ for a blood count it’s 25$ anywhere else. I’m giving everybody a heads up Do NOT TAKE YOUR FURRY FELLOWS HERE YOU WILL REGRET IT 7000$ and one week my dog was dead at 8 years old. I don’t have a problem with the doctor it’s the assistants that don’t give a dam about your pet they just take advantage when your vulnerable 🤬😡 Read Less
B Evashkow
3 May 2018
REPORT
Love Dr. Booth! Goes above and beyond in caring for our Bailey. Caring and very friendly staff.
Ross Wright
27 Apr 2018
REPORT
I've been going here for the past 15yrs. Friendly service, caring compassionate staff. Docs explain what the issues are and give you the options without the guilt factor.
jam1971 M
11 Apr 2018
REPORT
I drive from Toronto as they are my goto for vet services and boarding. Fantastic group
Michelle Melvin
3 Apr 2018
REPORT
Love this place. They took care my my pug and did amazing at keeping me updated with her procedure i could text them whenever i wantwd to know how things were going ans they would text back right away... Read More
Love this place. They took care my my pug and did amazing at keeping me updated with her procedure i could text them whenever i wantwd to know how things were going ans they would text back right away and also gavw me great deals on everything Read Less
Rebecca Patterson
30 Mar 2018
REPORT
Wait time was a little excessive but overall great staff who took amazing care of my cat. They really care about every animal that comes in. I truly appreciated that the vet gave me many options and s... Read More
Wait time was a little excessive but overall great staff who took amazing care of my cat. They really care about every animal that comes in. I truly appreciated that the vet gave me many options and steps to take to identify what was wrong with my cat Charlie and I'm pleased to say that the problem has greatly improved and really appreciated that she followed up personally on how the medication was working. Read Less
Ned Ivanovic
5 Feb 2018
REPORT
Customers for 8yrs. 2018 Turned Away at the Door! Switching Vets due to Lack of Compassion...(
Unacceptable visit the other day. Needed a Refill on Ear Drops for our dog Max. Small Infection start... Read More
Customers for 8yrs. 2018 Turned Away at the Door! Switching Vets due to Lack of Compassion...(
Unacceptable visit the other day. Needed a Refill on Ear Drops for our dog Max. Small Infection starting, Red and Totally irritating my dogs ear. Was Not told until I got there about the New $96 Consultation fee (previously Pet Vet would honor 1 free visit a year), or at the least Refill a previous ear drop script for loyal customers. So after some whispering at the front after I asked about what happened to the free visit for 2018? Was not given an answer on what happened to our free Visit. Was simply told I would have to see the vet for the $96 first, then they would also have to run some tests, then the doctor would be able to Refill, Yes Refill a basic Antibiotic Ear drop he has already had before...... This Vet is All About $Money$ up front without caring for your animals. My dog is now better 3 days later. We cleaned the ear ourselves, applied Polysporin Antibiotic cream. Unfortunate We weren't told prior to bringing in our boy that Pet Vet won't see you unless they gouge you first. Unbelievable after 8 yrs. To he treated and turned away, By a Very Customer Friendly staff member in the front I do have to say. She was trying, And I understand the Vets/Doctors in the Back whom she Consulted with Told her No when she went to ask. shame on the Vets Here! Shame on the Doctors who should be looking out for our pets well-being. Not just who they can take with this new $96 to get your dog oast the reception area. Or even weighed now that I think about it. You guys always weigh Max, Except this trip? Was that also because I refused to pay the $96 to move to staging area 2? You don't care about our dog anymore and you proved it. You didn't even weigh him? To update his history. Which in turn would mean you actually care how his health is. You Guys dropped the ball Big Time. Shame on turning my dog away. After being Uniformed of your new Greedy policies for 2018. Not even sure our same doctors are there anymore. Heard Dr. humble is gone now, she was the Best and actually cared about Max.
Disappointed ;( Read Less
allan watts
14 Jan 2018
REPORT
My pup loves this place!!!! Amazing staff and Doctors. Very clean and friendly. Really accommodating and always alot of staff to take care of the animals. My pup and I have had great advise and fun at... Read More
My pup loves this place!!!! Amazing staff and Doctors. Very clean and friendly. Really accommodating and always alot of staff to take care of the animals. My pup and I have had great advise and fun at this vet. Read Less
Cassandra Gagnon
24 May 2017
REPORT
This place is overpriced. The only reason I continue to get my get services here is because I have been 29th Dr.Humble for years. Before the rebuild the prices were a lot more accommodating to those w... Read More
This place is overpriced. The only reason I continue to get my get services here is because I have been 29th Dr.Humble for years. Before the rebuild the prices were a lot more accommodating to those with lower income. This place is now overpriced and overcrowded.Read Less
Ethan Ding-Garber
11 Apr 2017
REPORT
Quiet and soothing environment, sophisticated staffs, easy and fast access to a vet most of the time you can just walk in without an appointment. As an elective service, the fees can be slightly expen... Read More
Quiet and soothing environment, sophisticated staffs, easy and fast access to a vet most of the time you can just walk in without an appointment. As an elective service, the fees can be slightly expensive. Read Less
Nicole Barati
23 Mar 2017
REPORT
I have been taking my dog here since she was just a wee little pup, the staff here are excellent. They take excellent care of their patients and I have never had a problem here, I've gone to several o... Read More
I have been taking my dog here since she was just a wee little pup, the staff here are excellent. They take excellent care of their patients and I have never had a problem here, I've gone to several other vets for emergency situations while this vet was closed and I was never as satisfied as I am with VCA Canada Eastside Hospital. Thank you for everything you do! Can I suggest a 24 hour clinic? Pups need your love during the night as well! Read Less
Ella H
3 Feb 2017
REPORT
This place has good veterinarians and service BUT it's so pricey! Some of the vets are pushy trying to sell services and tests for small things, even the staff is pushy when do a fallow up.
AwesomenessIskey
27 Jan 2017
REPORT
Good service. For small things they are fine, have a nice facility. However they can be on the pricier side for things other than shots, flea treatments. I went in for a common uti and ended up paying... Read More
Good service. For small things they are fine, have a nice facility. However they can be on the pricier side for things other than shots, flea treatments. I went in for a common uti and ended up paying over $1700 for all the work needed, including xray, ultrasound. They were extremely pushy in doing the same tests over and over again. After I decided to do a urine test again, they said I needed to do another special urine test for protein. Read Less
Jane Hedden
27 Jan 2017
REPORT
Great service. Friendly and knowledgeable staff. Great facility.
Calanthe1234
17 Dec 2016
REPORT
Very bad! Staff can handle small animals ( maybe) but not big "Alfa" dogs (vets are scared of them). Took my dog for annual check-up, just to have nothing done to him. Still had to pay the bill, but m... Read More
Very bad! Staff can handle small animals ( maybe) but not big "Alfa" dogs (vets are scared of them). Took my dog for annual check-up, just to have nothing done to him. Still had to pay the bill, but my dog did not receive any examination. On top of everything front desk staff is very rude, and temperamental. Read Less
Stefanie Rudzinski
20 Oct 2016
REPORT
Took my cat here from when she was a kitten and for a few years after that (Due to me moving often I had a few vets). Although the 1st time she did have fleas, after that she was still itchy and we we... Read More
Took my cat here from when she was a kitten and for a few years after that (Due to me moving often I had a few vets). Although the 1st time she did have fleas, after that she was still itchy and we were wondering what it could be . They gave us flea medication for years without even checking if she had fleas. I eventually met my amazing vet who said, "let me check it may not be fleas." And guess what!? It never was. She had an allergy. Also, they are very pricey. Read Less
On March 27 my life long buddy Dakota took his last breath in my arms. I was inconsolable. My grand daughter came early in the morning and gratefully made arrangements. I am so glad she did. I was inc... Read More
On March 27 my life long buddy Dakota took his last breath in my arms. I was inconsolable. My grand daughter came early in the morning and gratefully made arrangements. I am so glad she did. I was incapable. She called Pet Vet and made arrangements to take him there. This amazing place had a grief room where I sat holding my boy and sobbing. When it came time to leave him there I was so incredibly sad. I heard from someone that I could lay him on the couch as I left. That was not ok with me. My feeling for me was I can't just lay him there and walk out. A staff member came in and I said to her" he is my Babyboy please take care of him. She gently took him from me which meant the world to me. I had him cremated and he is back home with me. I am still taking care of him. I know I am a person that needs to have a dog in my life. I will be adopting a puppy and my vet will be at Pet Vet. They even have a grief counsellor. She called me and it was a really nice conversation.
Peggyanne Read Less
Christal Pshyk
5 Jul 2018
REPORT
☆☆☆☆☆
REPORT
We didn't use the vets in the clinic - but boarded our dog there, which was the worst experience we've ever had boarding anywhere. Our 6 year old St. Bernard, when we picked her up her bed was soaked... Read More
We didn't use the vets in the clinic - but boarded our dog there, which was the worst experience we've ever had boarding anywhere. Our 6 year old St. Bernard, when we picked her up her bed was soaked in urine and so was she...they were supposed to give her a bath on her last day - but did not; nor did they have any explanation for why she was being returned to us this way. I took her out side and could not stand the smell of the dog bed - so I took that in and asked them to launder it, and I would pick up later - and then proceeded to go home - and on my way realized that our dog being returned like this was not acceptable, her collar metal hardware had rusted from being exposed to the urine! I called the manager
to explain my dissapointment and unhappiness. They offered to bath the dog, explained that what happened wasn't normal and they were sorry.
I returned to the clinic with the dog, for her to get a bath, no one in the reception or the management came to offer an apology for my bad experience there. I still feel terrible wondering how long my dog had to sit in a urine soaked kennel. She's never had an accident before her stay here - or since returning home...I've waited 6 months to post this review - as I was too upset to post in February. I would not recommend leaving my dog there - under any circumstance. Read Less
Cosimina Basile
31 May 2018
REPORT
☆☆☆☆☆
REPORT
Doctors and staff are amazing. They work great with your busy schedule. They really care about your pet and what they charge is worth it. Dr Chris Hauser goes above and beyond to ensure the health of ... Read More
Doctors and staff are amazing. They work great with your busy schedule. They really care about your pet and what they charge is worth it. Dr Chris Hauser goes above and beyond to ensure the health of your pet. He did extra testing and examination free of charge to ensure my dog was Okay; as well as frequently updating me on the situation.
They really are helpful and caring and I wouldn't take my dog anywhere else. Read Less
Crystal Davis
18 May 2018
REPORT
☆☆☆☆☆
REPORT
I went in there with my dog who developed anemia they said no other options but to take him to Oakville emergency. 5 days and 6000$ later we got him home for 2 days and he got worse so I took him back... Read More
I went in there with my dog who developed anemia they said no other options but to take him to Oakville emergency. 5 days and 6000$ later we got him home for 2 days and he got worse so I took him back to the pet vet to check his blood count and it dropped so my options were to go back to Oakville at $1000/day or he has to be put down. So we took him home for the day and he got worse so at 630 pm we went back and a different lady looked at him without his file or Any info and said he has to be put down now. I was so out of my mind I never realized till after that she did not even touch him or pull a file she just wanted to put him down and get her 250$ so she could go home. This happened 2 weeks ago and I’ll never forgive my self for what happened. All they want is money 89$ for a blood count it’s 25$ anywhere else. I’m giving everybody a heads up Do NOT TAKE YOUR FURRY FELLOWS HERE YOU WILL REGRET IT 7000$ and one week my dog was dead at 8 years old. I don’t have a problem with the doctor it’s the assistants that don’t give a dam about your pet they just take advantage when your vulnerable 🤬😡 Read Less
B Evashkow
3 May 2018
REPORT
☆☆☆☆☆
REPORT
Love Dr. Booth! Goes above and beyond in caring for our Bailey. Caring and very friendly staff.
Ross Wright
27 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I've been going here for the past 15yrs. Friendly service, caring compassionate staff. Docs explain what the issues are and give you the options without the guilt factor.
jam1971 M
11 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I drive from Toronto as they are my goto for vet services and boarding. Fantastic group
Michelle Melvin
3 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Love this place. They took care my my pug and did amazing at keeping me updated with her procedure i could text them whenever i wantwd to know how things were going ans they would text back right away... Read More
Love this place. They took care my my pug and did amazing at keeping me updated with her procedure i could text them whenever i wantwd to know how things were going ans they would text back right away and also gavw me great deals on everything Read Less
Rebecca Patterson
30 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Wait time was a little excessive but overall great staff who took amazing care of my cat. They really care about every animal that comes in. I truly appreciated that the vet gave me many options and s... Read More
Wait time was a little excessive but overall great staff who took amazing care of my cat. They really care about every animal that comes in. I truly appreciated that the vet gave me many options and steps to take to identify what was wrong with my cat Charlie and I'm pleased to say that the problem has greatly improved and really appreciated that she followed up personally on how the medication was working. Read Less
Ned Ivanovic
5 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Customers for 8yrs. 2018 Turned Away at the Door! Switching Vets due to Lack of Compassion...(
Unacceptable visit the other day. Needed a Refill on Ear Drops for our dog Max. Small Infection start... Read More
Customers for 8yrs. 2018 Turned Away at the Door! Switching Vets due to Lack of Compassion...(
Unacceptable visit the other day. Needed a Refill on Ear Drops for our dog Max. Small Infection starting, Red and Totally irritating my dogs ear. Was Not told until I got there about the New $96 Consultation fee (previously Pet Vet would honor 1 free visit a year), or at the least Refill a previous ear drop script for loyal customers. So after some whispering at the front after I asked about what happened to the free visit for 2018? Was not given an answer on what happened to our free Visit. Was simply told I would have to see the vet for the $96 first, then they would also have to run some tests, then the doctor would be able to Refill, Yes Refill a basic Antibiotic Ear drop he has already had before...... This Vet is All About $Money$ up front without caring for your animals. My dog is now better 3 days later. We cleaned the ear ourselves, applied Polysporin Antibiotic cream. Unfortunate We weren't told prior to bringing in our boy that Pet Vet won't see you unless they gouge you first. Unbelievable after 8 yrs. To he treated and turned away, By a Very Customer Friendly staff member in the front I do have to say. She was trying, And I understand the Vets/Doctors in the Back whom she Consulted with Told her No when she went to ask. shame on the Vets Here! Shame on the Doctors who should be looking out for our pets well-being. Not just who they can take with this new $96 to get your dog oast the reception area. Or even weighed now that I think about it. You guys always weigh Max, Except this trip? Was that also because I refused to pay the $96 to move to staging area 2? You don't care about our dog anymore and you proved it. You didn't even weigh him? To update his history. Which in turn would mean you actually care how his health is. You Guys dropped the ball Big Time. Shame on turning my dog away. After being Uniformed of your new Greedy policies for 2018. Not even sure our same doctors are there anymore. Heard Dr. humble is gone now, she was the Best and actually cared about Max.
Disappointed ;( Read Less
allan watts
14 Jan 2018
REPORT
☆☆☆☆☆
REPORT
My pup loves this place!!!! Amazing staff and Doctors. Very clean and friendly. Really accommodating and always alot of staff to take care of the animals. My pup and I have had great advise and fun at... Read More
My pup loves this place!!!! Amazing staff and Doctors. Very clean and friendly. Really accommodating and always alot of staff to take care of the animals. My pup and I have had great advise and fun at this vet. Read Less
Cassandra Gagnon
24 May 2017
REPORT
☆☆☆☆☆
REPORT
This place is overpriced. The only reason I continue to get my get services here is because I have been 29th Dr.Humble for years. Before the rebuild the prices were a lot more accommodating to those w... Read More
This place is overpriced. The only reason I continue to get my get services here is because I have been 29th Dr.Humble for years. Before the rebuild the prices were a lot more accommodating to those with lower income. This place is now overpriced and overcrowded.Read Less
Ethan Ding-Garber
11 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Quiet and soothing environment, sophisticated staffs, easy and fast access to a vet most of the time you can just walk in without an appointment. As an elective service, the fees can be slightly expen... Read More
Quiet and soothing environment, sophisticated staffs, easy and fast access to a vet most of the time you can just walk in without an appointment. As an elective service, the fees can be slightly expensive. Read Less
Nicole Barati
23 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I have been taking my dog here since she was just a wee little pup, the staff here are excellent. They take excellent care of their patients and I have never had a problem here, I've gone to several o... Read More
I have been taking my dog here since she was just a wee little pup, the staff here are excellent. They take excellent care of their patients and I have never had a problem here, I've gone to several other vets for emergency situations while this vet was closed and I was never as satisfied as I am with VCA Canada Eastside Hospital. Thank you for everything you do! Can I suggest a 24 hour clinic? Pups need your love during the night as well! Read Less
Ella H
3 Feb 2017
REPORT
☆☆☆☆☆
REPORT
This place has good veterinarians and service BUT it's so pricey! Some of the vets are pushy trying to sell services and tests for small things, even the staff is pushy when do a fallow up.
AwesomenessIskey
27 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Good service. For small things they are fine, have a nice facility. However they can be on the pricier side for things other than shots, flea treatments. I went in for a common uti and ended up paying... Read More
Good service. For small things they are fine, have a nice facility. However they can be on the pricier side for things other than shots, flea treatments. I went in for a common uti and ended up paying over $1700 for all the work needed, including xray, ultrasound. They were extremely pushy in doing the same tests over and over again. After I decided to do a urine test again, they said I needed to do another special urine test for protein. Read Less
Jane Hedden
27 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Great service. Friendly and knowledgeable staff. Great facility.
Calanthe1234
17 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Very bad! Staff can handle small animals ( maybe) but not big "Alfa" dogs (vets are scared of them). Took my dog for annual check-up, just to have nothing done to him. Still had to pay the bill, but m... Read More
Very bad! Staff can handle small animals ( maybe) but not big "Alfa" dogs (vets are scared of them). Took my dog for annual check-up, just to have nothing done to him. Still had to pay the bill, but my dog did not receive any examination. On top of everything front desk staff is very rude, and temperamental. Read Less
Stefanie Rudzinski
20 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Took my cat here from when she was a kitten and for a few years after that (Due to me moving often I had a few vets). Although the 1st time she did have fleas, after that she was still itchy and we we... Read More
Took my cat here from when she was a kitten and for a few years after that (Due to me moving often I had a few vets). Although the 1st time she did have fleas, after that she was still itchy and we were wondering what it could be . They gave us flea medication for years without even checking if she had fleas. I eventually met my amazing vet who said, "let me check it may not be fleas." And guess what!? It never was. She had an allergy. Also, they are very pricey. Read Less