We have been taking our family pets to Edward's for a few years now They are great with our big boy and they are there when we need them. The staff is very friendly and very helpful and if we have questions they are there to answer them.I would not take my boy anywhere else.. Read Less

We just moved into the area and we’re looking for a new vet for our two boys Marshell and Kayser. Your veterinary clinic was highly recommended and having your 24 hour service put our minds at ease thank you for making our first visit very welcoming your staff was so friendly our dogs were not scared at all . The vet was amazing answered any questions and it was just a fantastic experience. Thank you the Slater family Read Less

Edwards has the best staff and doctors I have ever experienced within a veterinarian facility. They are incredibly informative, honest and genuinely care about your animals. My first visit there was more helpful than all my visits combined at our home vet. They don’t rush you (first time I had ever experienced that), each appointment was well over an hour even if just a follow up, even then they offered more time, support and instruction. Our dog fell very ill very quickly earlier this month. Our vet is 30 minutes away, I called Edwards as it was convenient. From the moment I made the call to the moment we had to say goodbye they were there for my fur baby day and night literally! They called at all hours of the day/ night to check up on her in between appointments. It brings me great comfort knowing the my fur baby was in good hands in her last days. Wish I would have called Edwards sooner and had them as our home vet! Thank you Edwards for making this difficult time for us as comforting as possible. Read Less

Last evening at around 10:30pm I called the Emergency Line for Edwards. A lady from the call centre answered and took my information and then asked me to hold (which I felt was odd given they generally just have the vet call you back). When she returned on the line she informed me that she spoke to the veterinarian on call and that she refused to come out just for a euthanasia. I am not a regular client at Edwards however I have been there at least three different times and the last time that I was in I was told by one of the owners of the clinic that the after hours emergency was available to anyone in need and not just for their clients. Maybe this has been changed since I was last in less than a year ago however the Veterinary Oath clearly states, and I quote, “I will strive to promote animal health and welfare, relieve animal suffering, protect the health of the public and environment, and advance comparative medical knowledge.” Furthermore, a Veterinarians professional responsibly to an animal is, and I quote, “7. In emergencies, veterinarians have an ethical responsibility to provide essential services for animals when necessary to save life or relieve suffering, subsequent to client agreement (or until such agreement can be obtained when no client is present). Such emergency care may be limited to euthanasia to relieve suffering, or to stabilization of the patient for transport to another source of animal care.” The point is, if a cat suffering and drowning in their own blood is not classified as an emergency at Edwards, then what is? If a veterinary clinic is going to offer after hours emergency care they should be available to help any animal in need, whether someone’s beloved pet OR like in this case, an unknown cat that was hit by a car. They should NOT be picking and choosing which animal they want to help. Suffering is suffering and Edwards should be ashamed that they turned this cat away when he so badly needed the gentle touch and kind heart of a veterinarian to end his suffering and pain. Read Less

Not ever having used Edwards Vet Services before, a couple of years ago we contacted them and arranged to have them come to our home on a house call. Dr. Paul was very thorough in his assessment, explanations and extremely compassionate through this entire process, as unfortunately, our 17 year old Aussie had to be euthanized. The sympathy card we received from them was absolutely beautiful and they had actually laminated a piece of his furry coat on the inside on the back of the beautiful card. We decided from this experience to remain with Edwards Vet Clinic with our new one year blue tick coon hound rescue. Dr. Mike and Dr. Trisha literally saved our dog's life through their accurate assessments, diagnoses and quick referrals of our dog to Guelph Ontario Vet College. Everything that they had pre-diagnosed around our dog's symptoms and illness was accurate and confirmed through the specialist at Guelph OVC. We also appreciate and applaud them for continuously monitoring our dog's health through liver function and blood tests and for prescribing and using alternative forms of treatment, such as vitamins, to counteract the negative side effects of the harsh medications that were needed and used to treat our dog's illnesses. We are grateful for their knowledge that they actually put into practice; saving time and money by not having to order 'shoot in the dark' 'it could be this or that' types of tests. The frontline reception/vet assistant staff are also very professional and have always promptly responded to any questions, always returning calls promptly regarding any questions we have regarding the health of our dog. The staff at Edwards Vet Clinic truly love animals and it clearly shows in their practice at this clinic. Read Less