More expensive than other vets (including exotic vets), but they provide very thorough care. Dr. Banerjee was excellent when my bearded dragon was dying. She showed a lot of compassion. Not many people understand that you can get attached to reptiles too. Read Less

I’ve seen many great vets over the years but Dr Amrita Banerjee tops the list by far! I have seen her twice with my rats now and can’t imagine going to another vet. Besides being very knowledgeable and helpful with my little guys, it is extremely evident that she truly cares about her patients. She is compassionate, super sweet to the animals, and makes even difficult situations easier to bear. Thank you for everything! Read Less

amazing support! I took my schools beardie here because he looked very sick and was not doing well. We got the news that he had yellow fungas, and that the best option was putting him down. the staff were amazing, and supported us and talked us through the process, even giving us a booklet about his illness. the staff here are truly dedicated to the animals and do not over charge. Read Less

I'll never forget my experience here almost 10 years ago. my very first time bringing my macaw to the vet due to an issue with him sneezing. they said they couldn't tell what the problem is without all these tests equally $3000, I can't remember if that included the testing of my other macaw or not. But I couldn't afford it and it scared me to go to a vet for a couple years. I finally found a reputable macaw clinic with Links Road Animal Hospital. even moving 3 hours away I still go there for all my visits. And the sneezing is just him cleaning the dust from his nose (they consider it not an issue at all) either High Park takes advantage of people or they seriously don't know their stuff. Read Less

As new pet owners we received some incredible support and tips from the staff at this Animal Hospital. The receptionist Belinda is very friendly and thorough. Katie provided us with some incredible tips on how to ensure our n puppy adapts well to his new home and how to make him feel utmost comfortable and safe. Our dog Minion is the patient of Doctor Banerjee and she was amazing with our dog! She thoroughly explained in detail all medical terminology to ensure we understood and she ensured Minion was comfortable with her before she proceeded with any medical treatments. We are incredibly grateful for the support we received at this clinic and will continue to visit - highly recommend this service for new pet owners like us! Read Less

I was there with my daughter who brought her pet rat in for a check up. The staff and vet that we dealt with were very friendly and knowledgeable. May daughter left feeling good about the care her pet received. Their pricing was also quite reasonable. Read Less

Everyone we've encounter at the clinic has shown care & compassion in caring for our pets (a rabbit & dog) and are always willing to do what they can to help. Dr. Banerjee is a gifted veterinarian who cares deeply about her patients and their pet parents. She explains your pet's condition in depth and her advice regarding treatment always has the animal's well-being in mind. My dog was too sick to recover, but she helped me make the decision to say goodbye with empathy and deep compassion. She took exceptional care to ensure the procedure was pain-free and as comfortable as possible for him and stayed afterwards to offer comfort. I don't think you could find a better vet. Read Less

The front staff were friendly and kind and the vet tech was very impressive. I brought in my sugar glider and they knew exactly what they were doing. They were professional and knowledgeable the whole way through and i fully trust them. If you have an exotic pet id definitely go here the entire staff were great. Read Less

This group took the most amazing care of our ferrets as they aged, became ill, and eventually passed on. It's like a family here, we all got to know each other, and they would even come take care of our kiddos if we were away. Dr. Banerjee is beyond stellar; she makes the animals feel at ease, and is great at explaining options and providing support. I could go on and on about how wonderful this group is, but I'll just say that today we were excited to introduce them to our two new cats and start the journey with them anew. Read Less

I went here recently with my fiancé and our love bird. Our bird has never been to the vet but I was a little worried about it so I thought it would be a good idea. The vet was really thorough and friendly (with us and our bird), she recommended a calcium supplement which we purchased and Tweak seems to be doing much better. It's a bit of a drive for us but it was worth it :) Read Less

If you need a good rabbit vet look no further. They have saved my little guy. Very knowledgeable and very friendly. I have been impressed with the follow up and care they take for their patients. Thank you! Read Less

This place has a reputation of unnecessary charges, being close in proximity I thought I would try it out anyway, despite reviews to give them a fair chance, however they have lived up to their reputation. A routine exam including a blood test for a ball python which included a needless bandage that the snake climbed out of in about five minutes. Cost $323, a treatment plan which was quoted to cost $60 final bill was $160, which was reduced by returning unneeded items. Bringing the total final bill to $422. I had planned to bring my dog here and was quoted an approximate $70, my fiancé called them to get a breakdown just to be sure what the price would be, however the lady on the phone was rude and irritated and an exact cost could not be quoted. Knowledge basis on husbandry for ball pythons is lacking. This clinic needs to be a little bit more honest when it comes to pricing and should advise the customer on extra charges before going ahead with any treatment plan for example bandages. Other clinics that I have used have quoted prices which end up to be exact or less this is definitely a first for me. My advice to anyone who goes to this clinic is to be sure on what is being charged and if it is absolutely necessary. On a positive note the doctor, was absolutely caring and had a wonderful disposition and, if money is no object this is the clinic for you. Read Less

I had an emergency with my rabbit (eye injury), my usual vet had no availability so I was forced to call around looking for another place that had rabbit knowledge. The lovely person that answered the phone showed immediate concerned, made time on a busy Saturday morning for me to bring him in. The vet/tech staff was in no rush even though it was a "squeezed-in appointment" and spent over an hour for checking and taking care of my rabbit. They spend time going over all the prices prior to doing any treatments and not pushy for extra tests/costs. They also followed up first thing Monday morning to see how he was doing (better thanks to the meds they gave me). Overall it was amazing, don't hesitate to take your rabbit here! Read Less

I went to this vet clinic initially in August and again in September of 2016 with a young kitten. Over the two visits, I got the kitten up to date with shots, including rabies, and other tests...some unnecessary, for a total of around ~$1000. During these visits, the vet tried to scare me and play with my emotions suggesting that my kitten had a heart murmur. The vet said that we should take her to a cardiologist, which would set me back about ~$600, but while she's not an expert, she could do the same tests for slightly less , around ~$400. She recommended a lot of other things and gave additional approximate costs blood work and spaying costs, which would end up being another ~$1000 if I went with all her recommendations. I took my kitten to the Toronto Humane Society's Spay/Neuter Clinic instead to be spayed. I mentioned what the vet from Animal Hospital of High Park said, of course noting that I thought she was more concerned with getting more money out of her clients than with telling them the truth. The vet tech at THS told me that if my kitten had a heart murmur they'd have to reject her for surgery because, as a high volume clinic, they need to maintain a standard set up and can't accommodate any special considerations for the surgery. Not only did THS accept my kitten for the surgery, meaning that the vet from Animal Hospital of High Park was lying or incompetent, but she came out of it like a champ. I'm telling everyone I know to not use this vet clinic. Read Less

First time animal owner. I have a guinea pig rescue and it had a bald spot and kept biting and itching. Took it there and 1. Reception was sympathetic and caring. 2. The vet only showed love and concern and gave me all options in terms of treatment. The took a skin scraping and determined the cause (mites). From beginning to end all I got was amazing service/care/help. I would give 5 stars, but i have to admit being on disability myself...the treatment and price is a little over my budget. my little piggy deserves it though, and it is hard to get amazing service. Definitely my vet for a very long time. Read Less

My pet Conures beak was wounded so I gave them a call and they were willing to see me right away, even though this was his first visit. Dr Banerji took care of me as soon as I stepped thorough the door. My stress and state of panic were quickly erased with the help of the reassuring and kind staff. Me and my three birds will all be customers of the High Park Animal Hospital. Read Less

My pet Conures beak was wounded so I gave them a call and they were willing to see me right away, even though this was his first visit. Dr Banerji took care of me as soon as I stepped thorough the door. My stress and state of panic were quickly erased with the help of the reassuring and kind staff. Me and my three birds will all be customers of the High Park Animal Hospital. Read Less

On Oct. 11, 2016, my husband and I took our 4 year old pet Cockatiel, Frankie, to the Animal Hospital of High Park. Dr. Karen Regan and her team were outstanding. Thank you Dr. Regan and the team of the Animal Hospital of High Park in the great care before, during and after Frankies wing amputation. Your knowledge and expertise in the area of exotic pets is impeccable. You will always be Frankies doctor and supporting team. Frankie loved everyone there and feels at home and comfortable with you and your team. We feel we are so fortunate to have you look after Frankies health needs. You literally saved Frankies life and we will always be grateful to you and your team. I have to say that Dr. Regan and her team are fabulous. The team at the Animal Hospital of High Park is very knowledgeable and always helpful. As for Dr. Regan, she is amazing. She is thoughtful, caring, and extremely knowledgeable. Her surgical skills are exemplary. I would recommend the Animal Hospital of High Park to all pet owners. Anyone who needs a veterinarian for an exotic pet should definitely take their pet(s) to the Animal Hospital of High Park. THANK YOU, THANK YOU, THANK YOU !!!Read Less

I took my time to think about this rip off place. I went there with my dog Max because he suffered from hair loss and a bloated belly. I was told he most likely has Cushings and he needs test like blood samples to confirm the diagnoses. They took x-rays and Ultrasound. 1.700 CAD for no Diagnoses at all, the blood sample for the test was not taken. It would have been on top of the bill another 650 CAD. I love my dog and so I took him to another vet. He has no cushing, the ultra sound and x-rays were totally unnecessary. I will not recommand that place to anybody. The did not even apologize that the cut into the main coat of my dog because the assistant made a mistake and for hosting him for an hour after the unnecessary x-rays they charged me another 85 Cad plus taxes. Rip off!! Read Less

I have nothing but wonderful things to say about this clinic! They are so kind and compassionate and obviously really care for their patients. Dr Luckwaldt is an exceptional veterinarian, and I'm so grateful that my ferret ended up in his care! I came in for a check up with an enormous list of questions, and Dr Luckwaldt made sure to cover everything. He didn't take advantage of my anxiety over Cleo's health, as he easily could have convinced me to commit to a lot of unnecessary and expensive procedures (which happened to me at another clinic, they wanted $500 of baseline diagnostics for a perfectly healthy and young ferret). When it came time for Cleo to actually need a procedure done, everyone went above and beyond to take care of her (and me, by extension!). Every tech and receptionist I spoke to on the phone was patient, kind, and thorough. Dr Luckwaldt even took the time to call me the night before to go over what to expect and answer any other questions I had. Owners of exotics don't nearly have as many options for vets as owners of companion animals, which is why I'm so pleased with their pricing. They easily could jack their prices up, knowing that exotic pet-owners don't have many other choices, but they don't! Having worked as a vet assistant at a different clinic, I have a bit of a different understanding of how vet clinics work. Many people don't understand just how expensive medications and surgical supplies are! On top of that, these are highly specialized professionals who deserve to be fairly compensated for their work. I think their prices are excellent. Everyone at this clinic is exceptional, and I'm so lucky to have them caring for Cleo!Read Less

NO...NO...NO Ok...was not going to tell my story - after all my story took place well before you could write a review on line - however after my call today I decided to do the right thing and warn people about these guys. Back in 2005 (yes almost 12 years ago) - I brought my bunny into this animal hospital to be neutered (long story). I should have seen the red flags right from the get-go...they were very misleading about the cost and...long story short - it ended up costing me $800...as they also recommended that he have an AIDS test. Well...the Aids test came back positive so the prognosis was grime (1-2 yrs) - and was devastating news for my daughter who woke up and checked on him daily to see if he was still alive. Fortunately - I'm happy to say that my bunny is still with us (going on 13 yrs old) - however he has now developed a drooling problem - most likely tooth decay. I called to see if they would check him out - hoping for a discount considering they scammed me out of $800 12 years ago. Not a chance! The answer: the consult is $90 + HST and the surgery would be anywhere from $100 - $400. This would make my bunny the most expensive bunny (initial cost $20) in the world - so I'm definitely looking elsewhere. I think the previous comments about them caring more about money then the welfare of you pet is true. Read Less

CAT CAREPrices: $$$Service: 2.5/5TL;DR: Paid $400 to work out that my cat was constipated.Came here for the first time with my 14-month-old cat who had been throwing up, not eating, and was constipated. She was, however, still playful, bright-eyed, and affectionate. In my first appointment, one of the vets entered the room and brightly said, "I can tell your cat needs to be tested for worms without even examining her!" Alarm bells started to ring in my head; how could she know that my indoor cat--who had been dewormed as a kitten less than a year ago--needed to be tested for worms without even looking at her? By the end of the appointment, I found myself agreeing to worm medication and faecal testing. In hindsight, I should have refused the medicine until the test came back positive. Unfortunately, it didn't, so I wasted $100 on this service. Over the next couple of days, my cat's appetite picked back up and she was no longer vomiting. Unfortunately, she had not passed a stool since the one I brought in for testing.Two days after the initial consultation, I arrived for my follow-up appointment with my partner. The vet was ten minutes late, even though we were the first appointment of the day.During the consultation, the vet handled our cat with care, provided several possible diagnoses and their subsequent treatments, and answered our concerns. The appointment lasted at least 15 minutes. I was pleased with how thorough this second vet was. I was, however, less thrilled about the cost of the appointment. I should explain: the initial consultation is around $80, and they charge you $50 for every follow-up. During our second consultation, we were told our cat should have an X-ray--a service that costs $250--on the grounds that she may have a blockage in her digestive system because she was not passing stools. If the X-ray revealed a blockage, she would need surgery, which would cost $1000-1500. The vet insisted on the X-Ray because of the impending long weekend, telling us that surgery would be better done sooner rather than later. My partner and I told the vet that we are a low-income household (I am a full-time student) and could not afford these services. (We are also aware that x-rays show hard tissue and would probably reveal nothing, especially as our cat is not prone to putting things in her mouth that aren't food.)We subsequently chose the "conservative approach" (as the vet called it): painkillers and anti-inflammatories to encourage a bowel movement. After we refused the diagnostic imaging, the vet seemed to lose interest in our case. He told us that he would write a prescription and left the room. He never came back; a technician showed me how to administer the medicine, and the receptionist told me that we were "done for the day."As I paid for the appointment, I was told that the office would follow up via phone. I was also asked to bring my cat in every day that she didn't pass a stool (and informed that each appointment would cost an additional $50. I imagine that these $50 follow-ups would simply serve to pressure us into paying for more services). I didn't take my cat back (she became regular and started eating normally again the very next day), and I never received a follow-up call from the office. I assume that because we declined an X-ray, the vet was no longer interested in our case. In short, we paid $400 to find out that our cat had a bout of constipation--nothing more. While we were there, the vet tried to scare us into expensive blood work and X-rays. Our pet was relieved by high-fibre treats, which my partner and I took upon ourselves to buy (the vet did not recommend these treats, likely because they only cost $3 from Petsmart), an increase in water intake, and the odd lick of coconut oil.Expect average service from this vet. However, you will likely be treated like royalty if you agree to their expensive procedures that may not even be necessary. Read Less

"Dr." Karen Regan is shown on a CBC doc making BS statements about animal care. Do not visit her. If you care about your pets and don't want her to lie to you about your pets. Causing you to waste money on her BS. Shame on you Karen! Read Less

I highly recommend this place for your pet rabbit. My rabbit's vet at Greenwood was on vacation for a month so the secretary recommended High Park. To be honest, I was a bit hesitant to take my aging rabbit elsewhere seeing all the mixed reviews for animal clinics across the city, but time was limited as my bunny was having breathing issues and had a growing lump on his chest. When I got there I and bunners couldn't be happier! They were very thorough checking everything especially his teeth. The vet answered every question I had and boy did I have a lot. There was no pressure and it didn't cost as much as I thought it would for an hour long visit and I've had my share of vet visits as my rabbit is almost 10 years old. He's much better now and I have the kind people at this clinic to thank! They even gave me a courtesy call a few days later to check in on my bunny : ) How sweet. Read Less

5s isn't enough ! First I would like to Thank Dr Regan from the bottom of my heart for putting so much effort to save my green cheek conure -Kivi's life !She actually tried to make the impossible, possible ! Dr Regan was there for us any time no matter if she was on a day off she came when Kivi needed her ! There aren't enough words to say how amazing Dr Regan is ! So carry and companionate , paying attention to every little detail , putting so much effort ,and also giving so much support. Very honest and so smart ! She truly knows her job and on top of it she has a big heart ! For people that love their feathered friends ,if you are in a desperate situation , need emergency care and want to go to somebody that you can trust , Dr Regan is the one to go to ! Your bird will be in magic hands ! Also, Dr Mark is a very good doctor too ! All staff at The High Park Animal Hospital is so warm and helpful ! Thank you all !Read Less

The entire team at animal hospital of high park is amazing, but Dr. Markus Luckwaldt and receptionist Belinda are my 2 favourites!!I had been coming to this place with my dumbo rats for 8 months, the entire team, especially Dr. Luckwaldt and Belinda were very accommodating and helpful.I brought both of my rats (Sven & Olaf) in to see Dr. Luckwaldt last year. Sven had respiratory infection in april and then Olaf got the same thing in october. Dr. Luckwaldt is well educated on rats and he explained my rat's condition/treatment options/prescription really well every time we were there. And I love how the staff from high park would always call a couple days after the visit so they can checkup on my rats. Unfortunately, even after 4 months of treatment, Sven was too sick and passed away in July. When I brought Olaf in sometime after july for a regular checkup, I told the staff about sven and a week later I received a card from them! They all signed the card and comforted me about my loss, and I thought it was super sweet and thoughtful (made me cry)!!! Olaf battled for the same sickness for months and was gasping for air sometimes, I told Dr. Luckwaldt about not wanting to give up Olaf so fast, and he was very understanding and gave me the option to try some other medications. But little Olaf couldn't make it in the end and I had to euthanize him. They sent another card to my house after Olaf's euthanasia, and I am just so thankful that my rats were cared by such an amazing team. Dr. Luckwaldt is an example of good vet, not only is he knowledgeable, he also got a good heart and compassion for it. Thank you everyone from high park who took care of Sven & Olaf!! Thank you!! Read Less

A couple of months ago before my cat was put down, my mom wouldn't stop complaining about how pressured she felt to spend hundreds of dollars just to find out what "might" be the problem. It was clear my cat was dying and we just wanted to get a clearer picture on what the odds of him having any quality of life were. I ended up accompanying my mom and couldn't believe the lack of bed side manner. While I was emotional over my buddy dying, I could hear the vet responding to another crying pet owner... And it wasn't comforting to hear at all. I personally wouldn't recommend. Read Less

Truly amazing staff and experience. My daughters dwarf hamster Lily got her leg caught in her cage Halloween day and it was very badly injured. I called And they saw her right away, took great care to examine her and figured out a course of treatment that worked for all of us. Lily had hamster surgery and is now running around full of life on three good legs :) My daughter is thrilled Lily is better and so am I. Thanks again! You guys went above and beyond. Read Less

Tonight was my first time coming here and I was blown away with the service! Such knowledgeable and caring staff! They made me and my three little guinea pigs feel right at home. They gave them a room to wander around in, hay for them to eat, provided me with a booklet of information and did a very thorough examination of my girls. Dr. Regan was very knowledgeable and answered all of my (very numerous) questions. She was great at putting me at ease. The receptionist even helped call my taxi for me when I was leaving and ensured my pigs were warm inside the hospital even though it was past their closing hour. I can't thank you all enough. I would recommend this animal hospital to anyone! Read Less

Would love to thank Dr. Mark (I'm sorry I can't remember your last name!) For helping in the care of my new Shepard Rollie-whos been well known here. She's still recovering-but is doing a lot better then she was just yesterday morning. Thank you so much! I'm even considering changing my labs vet care to you guys :) keep up the fantastic work! Read Less

The mercenary attitude at this veterinary practice is appalling. They consistently push unnecessary treatments and add-ons while exaggerating the severity an animal's health condition and rushing your decision. The guilt-tripping and bill-padding are appalling. I felt hustled and insulted.I feel nothing but outrage when I think of our experiences with this veterinarian. If you need a compassionate and knowledgeable exotics vet, travel the extra distance to Greenwood Park Animal Hospital. Read Less

We brought our rabbit here in an emergency when I regular vet wasn't able to accommodate us. He had stopped eating or pooping very suddenly. Turns out he had a hair ball. Everyone on the team at AHHP was so kind and patient, even when I called them 5 or 6 times in one day! The administration and vet tek staff took a deep interest in Hagrids health and talked me through a little crying fit on the phone. They were accimodating of our schedule as well. It was a bit pricier than our regular vet, but I expected this because of the location. Read Less

Great for rabbits! I've seen some other reviews regarding pressure for lots of expensive treatments/tests, and guilt-tripping when declining. Yes, I kind of felt that way too until... I moved homes and brought my rabbit to another vet at a more convenient location, who mishandled him and caused him undue stress that *killed* him. Yes, you read that correctly and I was heartbroken. So having a comparison basis, seeing how well the Animal Hospital of High Park cared for my rabbit, I would never take a rabbit to any other vet. You get what you pay for. Read Less

Our dog was sick and we had to make an emergency appointment. It was our first visit to the Animal Hospital Of High Park and we were so impressed. Dr. Luckwaldt took the time to examine our little guy and provide treatment options. He ended up performing a surgery on our dog and did an exceptional job. Everybody at the clinic took such good care of our dog and were very attentive, kept us informed the entire day on the day of the surgery as our dog had to stay at the clinic, then made follow up phone calls and just generally were pleasant to deal with. We are happy to say this is our new vet! Thank you to Dr. Luckwaldt and his team for all their work and dedication! Read Less

The vets, techs and support staff at AHHP are warm, welcoming and knowledgeable. I was struggling to find a vet that could help with my class pet, a 800 gram bunny, and finding this clinic was a huge relief. Not only did they take exceptional care of Benjamin bunny, but they never hesitated to provide detailed information and answer my most bizarre questions (what color should rabbit pee be? Or do they make a cone of shame for bunnies?) I highly recommend this facility, and am thrilled to have found them. Read Less

Writing bad reviews makes me feel like a horrible person but I was so dissapointed with my experience, I had to share.My rabbit has been to a couple of vets in her life (it's really hard finding vets who treat bunnies!) and when she got fleas, I had a hard time finding a vet who couldtreat her right away. I called High Park Vet and got an appointment that very same day. I was told on the phone that the appointment would cost $90 and it is an additional $50 for the flea medicine. Fine. Totally reasonable.I arrived and first saw the vet tech (or assistant, still not sure). She took my bunny's temperature, discussed basic rabbit health with me and called the doctor in. They told me that they were going to do a basic exam today. Every vet I've ever been to has ALWAYS asked before performing a service that costs extra. I've had vets do little extra things for me for no charge before just because they love animals. How was I to know what was included in an "annual exam for bunnies?" The entire time the staff kept discussing future appointments, how I should bring her at least twice a year for check-ups, buy additional services I didn't need - they even convinced me it was a good idea to come in for a follow-up appointment. My vet bill came to over double what I was anticipating. And they charged me a bunch of bull**** fees such as "personal time" ($31.50) and "new client set-up" ($10). As if it's so hard to enter my name and address into a computer! The fecal test was ridiculously expensive, especially since I wasn't expecting to pay for it - they hadn't even performed it yet. I booked my second appointment for two weeks after. The appointment in total took over 2 hours and they FINALLY mentioned the fleas in the last 5 minutes. They handed me the flea treatment and sent me home.I came home and took a look at their reviews to see if maybe I was just being crazy but it looks like I'm not the only one who thinks that these guys only care about the money. I cancelled my second appointment. I don't mind spending money to ensure my pets health and safety but I didn't feel comfortable there at all.I paid for so many services I didn't end up getting in the end but I'm happy my bunny is okay and we will not be coming back. Read Less

I foster for a large breed dog rescue (Friendly Giants) and am the only Toronto foster because we didn't have a Toronto vet who would take us on. Well no more! I brought one of my current fosters here for all his shots and his neuter (which was a complicated one) and everyone in the office adored him. The whole team, from Rosemary the receptionist to Dr Regan and all the techs have been an absolute pleasure to deal with both times I've been here and I very much look forward to continuing a long term relationship, both with my fosters and personal pets. Read Less

When my partner and I brought our young bearded dragon to Animal Hospital of High Park our expectations were low. Our beardie had contracted Yellow Fungus Disease which we had been told was fatal. Dr. Thompson and Dr. Regan worked with us to understand both the severity of the disease and were honest with us about what they could do and what his chances of survival were. Being young, and students, we were limited in our finances and suffering from broken hearts. Both Doctors worked with us to nurture our little guy and I'm happy to report that he is alive, well and thriving. Though this is thanks to a lot of love, care and patience on the part of my partner and I, we could not have done this without the help of High Park Animal Hospital. Their honesty, professionalism, and expertise are always appreciated in our household, and the continued health of our family of three is thanks to them.Read Less

I brought my bird there because their ad said they have a bird expert.  Not many vets know much about birds.  And, as I found out this vet did not either.  First, she's telling me the tests she needs to do.  I told her I could not afford that much. She asks me if I want to see my bird get well.  She then writes out two options of care and costs.  I was really surprised when she did this.  I had never experienced a vet do this before.  I decided to go through with the less costly option.  I believe x-rays were only done. When she brought my bird back in, he was on the cage floor and looked exhausted.  I think I was in shock because I just kept staring at my bird.  She showed me the x-ray and my bird was in a thin tube.  She said this was the only way they could take an x-ray.  She could not tell if there were any broken bones because they had to place him in a tube.  The bill was $240.00.  It cost this much for her really doing nothing.I STRONGLY ADVISE ANYONE CONSIDERING BRINGING THEIR PET HERE NOT TO DO IT!!  YOU WILL REGRET IT AND BE OUT OF A LOT OF MONEY.  I am totally disgusted and repulsed by the unprofessional and greedy attitudes of these so-called vets and staff at this animal hospital. Read Less

I love my dogs and my cat and I want the best for them at all times. Are they spoiled? Yes just a bit but when it comes to their health I want the best and Animal Hospital of High Park is just that, the best. Both my dogs love going into the clinic and are always happy and wagging which to me is the most important thing. If my dogs and happy then so am I. Dr Regan, Dr Dawson and all of you that have dealt with my medical mystery Izzie and the love bug that is Kobe are amazing. You make sure that I understand everything that is going on and explain things thoroughly so that I can make informed decisions. You are awesome, friendly, informative and wonderful with me pets. I am so happy to have found such a wonderful vet practice. Read Less

Given that the last review was in 2011 and I have only ever had a great experience here I wanted to write a review. I have a maroon belly conure and he's been to the clinic for both standard check ups and once for what I thought was an emergency (but false alarm). They are helpful and friendly on the phone - especially Rosemary. And when you're at the clinic it is evident that they love animals. Dr. Regan is patient and talks to Joey the whole time she is examining him or grooming his nails. They follow up 2-3 days post appointment just to make sure he is ok after his appointments. I am fully confident in this clinic and Dr Regan for my bird's health. Read Less

I had been going to this vet since the 90s', but as of a week ago, no longer. I am not going to provide a lot of details of the last straw, as my sister still goes there (really likes Dr. Lane) and I don't want any fallout on her if they read these postings. Just got really sick and tired of being pressured to spend a lot of money all the time for this test and that test and feeling guilted when declining some of the suggested tests. Never felt this way when Dr. Burgman was there (was currently seeing Dr. Regan). Looked for, and found, Dr. Kent Akerman, now at King West Vets, who was the first vet I started with at High Park, should have done this years ago. Read Less

Worst vet clinic I've been to. I used to go to Leaside animal clinic which is also in a high end neighborhood and they were nothing short of wonderful and never did they try and milk me for any treatment with my cat. Fast forward, we moved and adopted two dogs from a rescue and we took them to High Park animal hospital because they were close and a full service clinic. From the first second we stepped in we felt pressured into spending money.  We saw Dr. Loews who didn't seem too confident with what our dogs needed however she was confident in trying to convince us to get extra vaccines that they did not need and told us we need to let them do dental surgery for one of 5 month old puppies because she had her permanent tooth coming in and still had her baby tooth by saying it will not fall out on its own. NOT TRUE!!!! I brought up that we thought our other puppy may have problems with his vision and she dismissed us because the exam doesn't cost extra I'm guessing. The visits were both focused on selling us any surgery, supplies, food that the carried etc. They asked us what we feed them and we said Origin which is one of the best foods on the market but she along with the techs said they've never heard of it and continued to insist their food was better. We just didn't feel like they had our dogs best interest in mind and we decided to switch vets. We asked them to give us their files and... You guessed it we had to pay to get their files because as the receptionist explained " there is alot of work involved in gathering the files as there is so much to them".... We went there twice for their shots!!!! I also found out that my friend used to take her rabbit there and when he got too sick to cure she wanted to put him down to prevent him from suffering and they wouldn't let her saying if she cared about him she should put him on iv treatments which was tortured seeing there was no cure.If you're considering them, don't! They care a out their pocket book not your pets. There are plenty of great vets in the city. Unfortunately they are not one of them. Read Less

Warning: this review contains multiple references to cat enemas and green vomit.My girlfriend and I adopted a cat from Toronto Cat Rescue about four years ago and made the Animal Hospital of High Park our vet because it was in the neighbourhood and we were new to the city (this was, obviously, in my pre-Yelp days). Initially we had Dr. Regan, who was rather brusque and didn't give the impression of being especially concerned with the best interests of our cat or our wallets. Definitely pushy with the vaccines and not great about going over financial options before deciding on a course of treatment.So, we switched to Dr. Loews, who we liked a lot more. She was very thorough and patient with our drama queen of a cat during checkups, and was open to discussing our various concerns. She was also the vet to provide care when our cat became quite ill. One day I noticed she was puking green so I took her in and Dr. Lowes concluded that there was some kind of obstruction but that it would require x-rays to know for sure. We got the x-rays and there was indeed an obstruction, so a series of enemas were prescribed in the hopes that surgery wouldn't be necessary. No obstruction emerged from the enemas, but our cat seemed to get better and another round of x-rays confirmed that whatever it was had disappeared. All this treatment, including IV fluids, overnight fees and sedation, cost about $3000, a full tenth of our combined grad student annual income.I don't necessarily feel ripped off because our cat did get better, and I don't know what (if any) the alternatives would be. From what I can tell, Dr. Loews did a good job, as did the vet techs (though I do wish that they would have cleaned our medium-hair cat up a little post-enemas instead of leaving it for us to do when we got home... talk about unpleasant). Because she was so traumatized by the illness/experience we've since switched clinics, and our vet visits have been a lot less stressful for all concerned. Read Less

Dr. Ginger Louws is an incompetent unprofessional poor excuse for a veterinarian, who clearly should not handle any animal due to her "hard personal life" If my job is to save lives I am going to save them and not make excuses for why I would forget to inform a patient who has paid a costly bill some simple directions such as things that can be done at home to save the life of the sick pet for those who cant afford even more costly treatment. I feel very used for my money and completely disappointed with her moral ethics as a vet. DO NOT TRUST HER WITH YOUR PETRIP CLYDE Read Less

I really do NOT recommend this place. This is a pure money pit. We went there and they only tried to sell you on vaccines and other medicine which my cat did not need.I also found their follow up services really annoying. Read Less

DO NOT GO TO THIS PLACE. The vet was not knowledgeable at all. She overdosed my reptile (she accidently admitted it on the phone). My reptile was very sick after overdose and still recovering. During the physical exam  they could not take my reptile's leg out and the vet took her behind doors to have her inspected. When she came back with my pet, my pet was very scared and inside her shell. God knows what they did to her. The vet should have made me comfortable by doing the physical in front of me and not behind doors.During the examination, they did not discuss any alternatives for my pet and jumped right to spending $1000 on x-rays and unnecessary vet care. Also, the clinic kept calling me and insisted that I come in for another appointment and spend few hunderds more. I felt it was all about money and not about making my pet and me feel comfortable. They expected me to shell out more money on expensive follow ups when the mistake was theirs.I will never go to this place again. Due to overdose my reptile has permanent damage to her leg and she now walks around with a limp.P.S: If you are looking for a reptile specialist do not go to this place and if you do then at least make sure that you are not attended by Dr. Morrow. She doesn't know a thing. Read Less

I was freaking out earlier this morning because my cat was sick- vomiting and lethargic. I called this vet because I had recently moved and wanted to switch vets and this was the closest. Then I read the terrible reviews on this site and nearly cancelled and went somewhere else. I decided to just keep the appointment and accept was I assumed was going to be a visit the would cost hundreds of dollars. Well, I really couldn't be happier about how the visit went! Everybody in the office was extremely friendly and polite. They were helpful, thorough and nonjudgmental. Even the doctor himself spent a lot of hands-on time with my cat, explained everything he was doing and why he was doing it. He then gave us options for what we wanted to do. Now, I feel like this is what pisses everybody off about this place. They do admittedly offer some expensive treatments. But they didn't put any pressure on us to choose all of the options. I chose not to get blood work done or a shot to relieve his dehydration because I wanted to give him the chance to rest and drink water at home. They didn't judge me at all for this and assured me that I could come back for these treatments the next day if his health didn't progress. I'm sure that they may have pressured me to seek expensive treatment if it was an emergency situation, but that seems reasonable. I don't think that a vet should be faulted for suggesting the option of expensive (although possibly unnecessary- still, I'm sure it wouldn't hurt) treatment for the health of the animal and piece of mind for the owner. My cat is doing better and I feel relieved. I was very, very happy with my visit here and will go back. I just wanted people to know that some people think this vet is great. Read Less

I've had pets my whole life and have never been to a place like this.  Everytime I went there they hit me from all angles starting with the receptionist to the vet tech, to the vet trying to get me to spend as much money as possible before I left.  The final straw was when I took my cat in for an infected claw he had lost getting chased up tree by a dog.  This happened once before when I lived in the Annex.  At that time I went to the Annex Animal Hospital and they prescribed some antibiotics, gave me some surgical soap and my cat was soon as good as new.  I think it was like $100 max.  What does this place do?  They try to milk me for like $1500.  Telling me he needs ultrasounds and lab work and insinuating that if I don't do all these fancy treatments that I must not really care about my pet.  I told them exactly what I thought they were up to.  Let's see... fancy high park people with fancy pets = money.  I even wrote them a letter telling them that I would not be returning to their clinic and why.  They responded by saying in a letter that they just want the best possible care for my pet.  Yeah right.   I won't be back and advise everyone to go somewhere else unless you have the money to prove you really love your pet. Read Less