58 Reviews

Brimley-Lawrence Animal Clinic

Toronto, Ontario
Services
Microchipping
Rehabilitation
Surgery
Ultrasound
Vaccinations
Reviews
Chad
29 Jul 2023
REPORT
this place is actually crazy. they first said our kitten was dead (not dying). then they offered to “keep” the kitten free of charge. it gets worse. DR Sam Awad said they have a black market where the... Read More
this place is actually crazy. they first said our kitten was dead (not dying). then they offered to “keep” the kitten free of charge. it gets worse. DR Sam Awad said they have a black market where there are meds available for $12,000 but are illegal in Canada but can be done. when I demanded his name and licence he refused and finally provided it before actually slamming his door into me as I stood in the door way. this place is dangerous. if you love your pets keep them all the way away from here. i feel like today isn't even real except I have a 16 minute video of both Sam and the secretary trying to sell this 12,000 dollar illegal medication to me for a cat who prob doesn’t even have the condition they said she has. oh ya I should probably add we went to a second clinic immediately and was told not to worry our cat was not dying and we have a real appointment with a real vet tmrw evening. Read Less
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Rose
29 Jan 2022
REPORT
I have never had such a terrible experience at any vet. Extremely unreliable with very bad communication and service. Stay away
Coco
7 Feb 2021
REPORT
This Place is the Absolute Worst! From the people that work at the front desk to the vets they hired to work for them, they always sound like they don't know what they are talking about unless its con... Read More
This Place is the Absolute Worst! From the people that work at the front desk to the vets they hired to work for them, they always sound like they don't know what they are talking about unless its concerning payment and then they have all the knowledge in the world. Their only requirement to work at this place is to make sure you love MONEY no one cares or have any love at all for any of the animals but they are good act acting like they care as they take your Precious pet from you knowing they can do as they please becausethe owners won't be around. They refuse to even do the basics for our pets while everything is always about money with them its Absolutely DISGUSTING and I hope anyone thunking about going to Brimley and Lawrence reads this and take your pet somewhere else that your Precious animals might actually get cared for by people who actually care about our animals and not how much is in our bank accounts. Read Less
Amy L.
22 Jul 2019
REPORT
Pros+ Parking+ Walk in convenience+ Staff were helpful+ Prices. I definitely appreciated how upfront and inexpensive they were about the costs on the website. Cons- Doctors seemed rushed. My dog didn'... Read More
Pros+ Parking+ Walk in convenience+ Staff were helpful+ Prices. I definitely appreciated how upfront and inexpensive they were about the costs on the website. Cons- Doctors seemed rushed. My dog didn't have any time to get comfortable with the doctor and shivered throughout the treatment. But that might have been due to the fact that the waiting room was full and they might've been understaffed.- Wait time. Don't expect to wait any less than 60-90 min on a weekend.- No restroom. When you're expected to wait over an hour, you'd think they'd have a public facility. Read Less
Lindsay R.
18 Jun 2019
REPORT
Paid for a bunch of medicine that was really unnecessary - for example, giving me deworming medicine without even knowing if my puppy needed to be dewormed or for what kind of worm. Also, they didn't ... Read More
Paid for a bunch of medicine that was really unnecessary - for example, giving me deworming medicine without even knowing if my puppy needed to be dewormed or for what kind of worm. Also, they didn't keep her medical history organized (even though they were the only place my puppy had ever been to). They stretch out 3 appointments into 4. Unnecessary cash grab. Read Less
Rose D.
23 Mar 2019
REPORT
I have a Persian cat that I took to this clinic for the exam and vaccinations. But I'm not sure if the doctor who examined my cat had enough knowledge of cats, because Persian cats are so obvious and ... Read More
I have a Persian cat that I took to this clinic for the exam and vaccinations. But I'm not sure if the doctor who examined my cat had enough knowledge of cats, because Persian cats are so obvious and a famous breed of cats that anyone with a little bit of interest in cats would recognize them, let alone a veterinarian, but the doctor didn't even know what kind of a cat it is that he's examining! More importantly, I paid for the examination, but he didn't do a thorough examination. I know it now, because I'm more familiar with the process after getting it done at another vet Clinic. So, I don't trust them with my cat anymore. Worse than that, when I take my cat to another vet clinic, and the new vet calls them asking to send them the records to see which vaccines he had received, they say my cat only had his eye treatment and didn't have any vaccines! Now they either didn't do the proper recording of his medical records, or the secretary was too confused or sloppy to make such a mistake after making us to wait for half an hour to 45 minutes just to fax a document! Now I don't know what vaccine did my cat receive at this clinic. So unprofessional! Read Less
Ateka S.
15 Feb 2019
REPORT
I've always gotten very good service here. My 2 year old cat Hope is always well taken care of and the staff are very kind and knowledgeable. Hopes been afraid of the vet since she got spayed but they... Read More
I've always gotten very good service here. My 2 year old cat Hope is always well taken care of and the staff are very kind and knowledgeable. Hopes been afraid of the vet since she got spayed but they know how to take care of her well. I never have to worry about a think when I bring her in to the vet. She's very special because she's an emotional support animal so I wouldn't bring her here unless she was getting the best care here Read Less
Hayley S.
29 Nov 2018
REPORT
Brought my cat in twice over the last two weeks for vomiting and a few other things - vet (Mary) issued her antibiotics and we left. Came back again this week as the antibiotics haven't been helping. ... Read More
Brought my cat in twice over the last two weeks for vomiting and a few other things - vet (Mary) issued her antibiotics and we left. Came back again this week as the antibiotics haven't been helping. We paid for the X-ray and Mary urged us to pay the extra $60 to have it read within the hour as things didn't look good. We paid, worried for the cat, and she told us that there was a blockage, she was in extreme pain and needed to be taken to an emergency vet ASAP. She made it seem like immediate life or death so we rushed on over. Initially she said we could take a copy of our file with us but after waiting 20 min they told us they couldn't do this and would have to fax them over for us right away. At the energy vet it took about an hour for the fax to arrive and the vet here has told us that just about everything Mary told us was incorrect. Definitely a waste of time and money, not to mention they had us leaving thinking there was a high chance we could lose the cat within the next few days. This place isn't cheaper than other vets and it's definitely not a clean office so I would definitely look around for other options before coming here. Read Less
Cindy V.
3 Oct 2018
REPORT
I normally don't ever write reviews but for this place I had to. The staff here are ridiculously rude. Especially the Spanish looking girl with the lisp. I came during a weekday evening and I was told... Read More
I normally don't ever write reviews but for this place I had to. The staff here are ridiculously rude. Especially the Spanish looking girl with the lisp. I came during a weekday evening and I was told the wait time would be an hour to 1.5hr. We didn't mind waiting so we decided to stay. Two hours later, we noticed that she was calling people who came after us? Which didn't make any sense considering we got there before them. When we asked her, she kept babbling on about "we open tomorrow at 8am. You can come then", she had the worst attitude. I didn't just wait 2 hours for nothing. Because I also had a baby with me I assumed she thought we would have already left since it was late. I used to come here to get shots for my dogs but don't think I no longer want to give them business. Someone needs to get rid of that girl if they want to maintain patients Read Less
Jane Dempsey
15 Jul 2018
REPORT
My dog was attacked by a family members dog and was given the death shake. Holes around his neck from the other dogs teeth got infected. Almost septic state. It was horrible. The walk in service i... Read More
My dog was attacked by a family members dog and was given the death shake. Holes around his neck from the other dogs teeth got infected. Almost septic state. It was horrible. The walk in service is outstanding as are the Dr's here. It has been 1 week since we visited and my dog is back to normal. Thank you to the entire team! You are nothing but awesome. Keep up the great work. Your price for this emergency was absolutely fair. I appreciate the fact that you don't price gouge, like all the other clinics out there. I will spread your good service news to as many as I can. Read Less
Arunn Jegath
10 Jul 2018
REPORT
Horrible, if you love your pet stay away, my dog was hit by a car but he was able to move around get in and out of the car on his own he seemed relatively well. Doctor barely looked at him or check an... Read More
Horrible, if you love your pet stay away, my dog was hit by a car but he was able to move around get in and out of the car on his own he seemed relatively well. Doctor barely looked at him or check anything else just took a quick look at his hind leg where the injury was and suggested an X-ray for $225, then suggested surgery under anesthesia which would have been $1500 plus tax. My gut told me that wasn't right I went to my old clinic, and right of the bat they check him thoroughly his ribs, his head, had me walk with him checked his lymph nodes, and all this stuff to determine that his leg was fine and provided treatment to cut his nail which had ripped off and provided all the medication and care for around $500. Leaving I felt like he was actually evaluated and taken care of, had the price been $1500 I still would have paid knowing they did everything to give the best care and was actually needed. I can't believe this place wanted to put him in unnecessary surgery and the doctor could not make a better diagnosis based on his "experience". This place is a business, they don't actually care for you pets they want your money, if you still go here I recommend a second opinion and see how a real vet takes care of you pet. From the receptionist to assistants to the doctor's the other clinic was infinitely better and there was piece of mind that they cared. I felt like I could actually trust them, never returning to this money making business again. Read Less
Manny blue
10 Jul 2018
REPORT
We have been going here for 10 years because we did not really know much about vet clinics. The costumer service was alright but there was no consistency when dealing with the doctors. Our dog had eye... Read More
We have been going here for 10 years because we did not really know much about vet clinics. The costumer service was alright but there was no consistency when dealing with the doctors. Our dog had eye problems and they just kept giving us the same medicine for years. We spend so much money. I was 10 when we got our first family dog, and now I'm 20 and I have my own dog. I did my research and made my parents move our family dog to a new vet. They diagnosed his eyes, it's a lack of lubrication ... not an infection. Now we just have to buy a cream every month that cost $65, but better than the $110 -$500 my parents were spending on the so called infection that would not go away that he had.... our dog was never happy to be there. Save your money and time, look for a place that's worth it for your friend and wallet. Read Less
Teenuh M.
24 Jun 2018
REPORT
I read previous reviews before I visited this place to get a sense of the place. I went on a Sunday and it was incredibly busy (2 hour wait) although the receptionist did say it was abnormal for it to... Read More
I read previous reviews before I visited this place to get a sense of the place. I went on a Sunday and it was incredibly busy (2 hour wait) although the receptionist did say it was abnormal for it to be busy. I waited outside in the waiting room for 2 hours than I got moved into an examination room and had to wait another half an hr. The doctor came to give my kitten her vaccination. He told me to hold my kitten and I tried however the her bites were terrible and I was losing my grip. The doc was in the middle of giving the vaccine until I accidentally let go bc my kitty bit me too hard. The doc LET GO OF THE NEEDLE AND HALF OF IT WAS STILL IN MY KITTEN.Than he rolled his eyes and said "if you can't do it I'll call in a nurse to hold her". YES I WOULD have appreciated a nurse to have held her to begin with since I'm new at this kitty parenting thing. Anyways I only came here bc the vaccinations were cheap but I would NOT come here for serious medical conditions. Read Less
Lisa F.
21 Jun 2018
REPORT
I brought my cat Precious in last week as she was not feeling well.  I met with a very nice lady Dr. Nahed who explained to me after xrays and bloodwork that she needed surgery as she had a serious in... Read More
I brought my cat Precious in last week as she was not feeling well.  I met with a very nice lady Dr. Nahed who explained to me after xrays and bloodwork that she needed surgery as she had a serious infection in her uterus.  Without the surgery she would not make it.  She was very informative and gave me all my options to make the right decision for my kitty.  Of course I decided to go ahead with the surgery and was sent home with antibiotics to get her by the next few days. I  was extremely nervous and scared for my kitty however all the staff there were so helpful and comforting it made me feel way more at ease.  Immediately after her surgery I received a phone call  from a very nice lady Christine who works at the front. She told me my Precious just woke up and is doing great. She also sent me pictures of my baby which I thought was so sweet. Precious spent the night at the vet and was doing so well I got to bring her home the very next day. I couldn't be happier with my decision to bring Precious here and want to thank all the staff for the wonderful love and care Precious received. Read Less
John-Emil S.
9 Jun 2018
REPORT
Paid over 400$ for a xray of my dogs injured leg.  No one couldread the xray brought to several clinics. I was told that they couldtake again but when I showed up at the clinic they tried to charge in... Read More
Paid over 400$ for a xray of my dogs injured leg.  No one couldread the xray brought to several clinics. I was told that they couldtake again but when I showed up at the clinic they tried to charge in advance.  I was told at the clinic by Michelle at the front deskshe would handle the confusion phone the specialist and other clinicsthat couldn't read the poor xray and if need be it would be taken againno charge.  1 month later I am writing this after they refuse on the phoneto keep their word and give me what I paid over 400$ for.  Now Ihave to take my dog to a reputable xray vet and pay again.  I shouldof looked at yelp before I went here.  I believed them at first whilemy dog has been limping over a month to see if he requires surgery.They ran me around. Read Less
Kyle Osnack
30 May 2018
REPORT
Great spot, you literally can't even tell that my cats been neutered, he looks like his normal self after 2 months. They spayed my female with no complications to. Awesome prices. Walk in only unless ... Read More
Great spot, you literally can't even tell that my cats been neutered, he looks like his normal self after 2 months. They spayed my female with no complications to. Awesome prices. Walk in only unless it's to drop off for a procedure. It can get disgustingly busy on weekends. 3pm on a weekday is usually pretty empty. Read Less
Brittany M
9 May 2018
REPORT
If I could give 0 stars I would. The service here is awful. They make several mistakes and don't care about Customer Service. I was on hold for 20 minutes just wanting to find out if my dog was ready ... Read More
If I could give 0 stars I would. The service here is awful. They make several mistakes and don't care about Customer Service. I was on hold for 20 minutes just wanting to find out if my dog was ready for pick up. It was such a long wait I decided to drive over there as I was still on hold. The lady comes back after 20 minutes and when I mentioned how long I was waiting, she responded in a very rude tone saying they are busy. As she placed me on yet another hold to see if my dog was ready, I had entered into the clinic to see it wasn't busy at all. This place is ridiculous. It isn't the firs time we have had issues with the service. The people who work here are rude and don't care that their customers time is valuable. I will never come back here. Read Less
Melissa Baker
9 May 2018
REPORT
Love this clinic! Affordable prices! Only thing with walk-in is that you never know what kind of vet you are going to get... I had one vet that seemed very intelligent and genuinely concerned with the... Read More
Love this clinic! Affordable prices! Only thing with walk-in is that you never know what kind of vet you are going to get... I had one vet that seemed very intelligent and genuinely concerned with the health of my pet, and I had a different vet during another visit, that was the complete opposite and was not helpful or useful in any way. Wish I had the first vet the second time around because he was awesome! The place could also use a coat of paint and a little sprucing, but other than that the clinic is a great place to take your pet! The staff is helpful and friendly and you know that their main goal is to take care of your pet, not to empty your pockets! Read Less
Whitney K.
9 May 2018
REPORT
I called and asked how much it'd be to get my dog neutered and they said 169$. I figured that was very reasonable. I waited an hour in the waiting room, saw the doctor and come to find out you have to... Read More
I called and asked how much it'd be to get my dog neutered and they said 169$. I figured that was very reasonable. I waited an hour in the waiting room, saw the doctor and come to find out you have to pay for all the little things for the surgery... such as IVF and other things that will keep myDog Alive during surgery. So really the total would've been 375 after all those things you can't say no to...Then on top of it they said it'd cost an extra 200-600 because my dog only had 1 testicle...So I was looking at $1,000.00 to get my dog fixed...don't waste your time. Don't come here. Read Less
Yvonne Tsui
23 Apr 2018
REPORT
I got my first puppy a month ago and was recommended to come here by a good friend of mine. The day after I got my pupps I brought him over for a checkup as suggested by the breeder. The staff was wel... Read More
I got my first puppy a month ago and was recommended to come here by a good friend of mine. The day after I got my pupps I brought him over for a checkup as suggested by the breeder. The staff was welcoming although they were busy at the time! I filled out the forms and was put into a room after around 10 minutes or so. I really should've done more research, because turns out my pup had ear mites, the girl who helped me took her time explaining exactly what it was and the steps to get rid of it. She definitely reassured me and even gave me a couple tips on pee pad training! All in all, I'd highly recommend this place, they helped keep my pup calm and let me know exactly what they were doing and made me feel less nervous about everything! Read Less
mydogwoof-woof mydogwoof-woof
23 Apr 2018
REPORT
I have been to different vets and I can say that they are the best (price and service). I have not experienced any problems there...- our experience with all of our dogs has been only great, compassio... Read More
I have been to different vets and I can say that they are the best (price and service). I have not experienced any problems there...- our experience with all of our dogs has been only great, compassionate service (and our dog like them there too!). we just got our shorts for the summer tick season. We will keep going back - we suggest giving them a try if you have not already. Read Less
Joy M.
22 Apr 2018
REPORT
My 12 year old shipoo has been visiting this clinic for years and it's a shame we have to part. I'm in shock DrArmia has left and he's such a great asset to the clinic. It took a long time to find a v... Read More
My 12 year old shipoo has been visiting this clinic for years and it's a shame we have to part. I'm in shock DrArmia has left and he's such a great asset to the clinic. It took a long time to find a vet and without him there I do not serve purpose to be there. Over the years it looks like the boss renovated the clinic and without consistent doctors the clinic is falling apart. I would go there with the roof leaking to see him. If I was the boss I wouldn't jeopardize his kind, caring and loving work he does if he worked for my business. However, the staff is great! They make the clinic happen and loving to animals. Vet and vet techs are amazing. Doctor Armia though is brutally honest in his work and for my pets health he offered suggestions, advice and product knowledge that helps the clinic sell. There was multiple times he went out his way to print out products to order so I can research before purchasing or suggesting bigger bags to save my value of the money. The price is cheap for exam yes but I'd rather pay more then go through vets that does half job exam and are especially rude!! The photos shows a firmilar male as surgery that I seen once there and he is rude and divious to question why we came at 8 for a bump on my dog when they close at 9. It's unfortunate the staff can't release where he went but I am looking into another clinic or if he comes back, I will be back. I thought I was going to see him for the rest of my dogs life but it's a sad loss for  our family he had to go before. Snoopy and I will forever have you in our hearts! PS for further reviews in my opinion please owners remember the doctors name to help out the situation of the business to hopefully improve because sometimes one bad fish can spoil the whole sea and justice needs to be served. Read Less
Patricia Downer
17 Apr 2018
REPORT
I came in the other day with my dog that can be a little difficult. its a walk in clinic which is very convenient. receptionist is very nice especially Christine :) she was very helpful and friendly .... Read More
I came in the other day with my dog that can be a little difficult. its a walk in clinic which is very convenient. receptionist is very nice especially Christine :) she was very helpful and friendly . She advised me of the wait time which I expected being that its a walk in clinic. The vet was helpful and the bill was affordable I will come back for sure. God Bless them all :) Read Less
H J.
14 Mar 2018
REPORT
If I could give this place no stars I would. I came here with my new kitten to get a physical exam. The vet examined him in 2 minutes and said he was perfectly healthy, his heart and lungs sounded gre... Read More
If I could give this place no stars I would. I came here with my new kitten to get a physical exam. The vet examined him in 2 minutes and said he was perfectly healthy, his heart and lungs sounded great. I took him home and that night he started coughing. I figured I would watch him and see if the symptoms got worse, which they did two days later. I brought him back to Brimley and they accused me of leaving him outside (which I didn't) multiple times and said I had to bring him to the emergency hospital. My kitten had to be put to sleep that day, when 3 days earlier he was apparently in perfect health. The vet at the emergency hospital said he had a severe virus that should have been diagnosed at my first vet visit so that there would have been time for preventative measures to be taken. PLEASE don't bring your cats here, they are not thorough in their examinations and if I brought my kitten somewhere else there is a possibility that he would still be alive today. Read Less
Carol Z.
5 Feb 2018
REPORT
First of all the doctor decided to cut my dogs nail so deep that he bleed. I don't think that's necessary in my dog's case, but just a way so they can justify their super expensive charge. Second of a... Read More
First of all the doctor decided to cut my dogs nail so deep that he bleed. I don't think that's necessary in my dog's case, but just a way so they can justify their super expensive charge. Second of all they sell me a cone for $20 but it break in one week, which during the week my dog just wears around the neck couldn't even touch it. And of course they refused to be more understanding and replace it. It's about the cheapest thing you can find for a dog yet they still want to cheat you for it. I would call this hospital a scum and never to return so they don't have a chance to hurt my dogs anymore. Read Less
F.L. C.
26 Jan 2018
REPORT
Honestly, it is sometimes hard to find a vet who doesn't focus on raking up your bill.  Tests, medications, food and even treats all add up when you're at the vet. Brimely-lawrence doesn't focus on th... Read More
Honestly, it is sometimes hard to find a vet who doesn't focus on raking up your bill.  Tests, medications, food and even treats all add up when you're at the vet. Brimely-lawrence doesn't focus on that.  They won't guilt trip you to do something you aren't comfortable with and will give you honest opinions.  They're very up front about their costs and aren't defensive if you want to discuss alternatives. I've spent a lot there as is but I didn't feel pressured into any of those payments, unlike my experiences at several other vets I've gone to downtown and in the bayview area. Mind you, this isn't a fancy vet and you won't get that calm peaceful waiting room experience before your appointment here.  It's a walk-in clinic and can sometimes get absolutely hectic while you wait hours to see a vet. Don't let that deter you because once that wait is over, you know your pet will be taken care of appropriately.  When you see the vet, it's never rushed. Unfortunately there seems to only be one or two vets on any given shift but that's not enough to alleviate the amount of pets that come in. I've had my cat hospitalized there for kidney issues... I felt bad for him staying there.  Lets just say it's not the best place if you want to "room" your pet while you're on vacation. However, in terms of hospitalization, the staff was very attentive and was willing to give an update at any point in the day.  I visited just before closing and the staff let me stay after-hours, even after most of the staff/vets left for the night without rushing me.  I really appreciated that. If there's anything I can saw about this clinic is that they actually care for the pets that are brought in and understand the relationship pet owners have with their fur babies. Read Less
Lily C.
26 Jan 2018
REPORT
Honestly, it is sometimes hard to find a vet who doesn't focus on raking up your bill.  Tests, medications, food and even treats all add up when you're at the vet. Brimely-lawrence doesn't focus on th... Read More
Honestly, it is sometimes hard to find a vet who doesn't focus on raking up your bill.  Tests, medications, food and even treats all add up when you're at the vet. Brimely-lawrence doesn't focus on that.  They won't guilt trip you to do something you aren't comfortable with and will give you honest opinions.  They're very up front about their costs and aren't defensive if you want to discuss alternatives. I've spent a lot there as is but I didn't feel pressured into any of those payments, unlike my experiences at several other vets I've gone to downtown and in the bayview area. Mind you, this isn't a fancy vet and you won't get that calm peaceful waiting room experience before your appointment here.  It's a walk-in clinic and can sometimes get absolutely hectic while you wait hours to see a vet. Don't let that deter you because once that wait is over, you know your pet will be taken care of appropriately.  When you see the vet, it's never rushed. Unfortunately there seems to only be one or two vets on any given shift but that's not enough to alleviate the amount of pets that come in. I've had my cat hospitalized there for kidney issues... I felt bad for him staying there.  Lets just say it's not the best place if you want to "room" your pet while you're on vacation. However, in terms of hospitalization, the staff was very attentive and was willing to give an update at any point in the day.  I visited just before closing and the staff let me stay after-hours, even after most of the staff/vets left for the night without rushing me.  I really appreciated that. If there's anything I can saw about this clinic is that they actually care for the pets that are brought in and understand the relationship pet owners have with their fur babies. Read Less
Simone C.
19 Jan 2018
REPORT
The service is good here and the prices are reasonable. But since they don't take appointments the wait is a little bit longer. One thing I'm not too happy with is that whenever I've asked the vet abo... Read More
The service is good here and the prices are reasonable. But since they don't take appointments the wait is a little bit longer. One thing I'm not too happy with is that whenever I've asked the vet about side effects of medication they always tell me there are none. I work in healthcare so I know that there are always side effects in medication. Even if it's just drowsiness the owner has the right to know. Read Less
JY C.
29 Dec 2017
REPORT
My two pets are regular patients in this clinic. They have done their annual shot/check and neutered here as well. They've done a great job for neutering. However, about two months ago, my cat was ble... Read More
My two pets are regular patients in this clinic. They have done their annual shot/check and neutered here as well. They've done a great job for neutering. However, about two months ago, my cat was bleeding so I took him to this clinic for another vet check. To me it seemed like my cat was peeing blood, but the doctor did a casual checkup and told me the blood came from the paws injuries. The doctor just prescribed a ointment and said it will heal slowly overtime.Later on, my cat has changed, he started to show signs of being tired all the time, no energy, and loss of appetite. His personality changed as well. On top of that, he still bleeds sometimes, so the bleeding issue never went away.Today, he was being very aggressive. After he slept for awhile, I thought he got better. He started slowly walking around, but all the sudden he got a seizure. The seizure happened 4 times withing 30 mins. Took him to another hospital and the doctor said the cat has been ill for a long time.As a result, I highly NOT recommend anyone to go to this clinic. If the doctors at this clinic were professional enough to diagnose the real issue, then my cat could have got the proper treatment on time and not let this illness prolong. The doctors haphazard methods in treating pets cause more serious problems, leading to life endangerment and costly treatment. So don't risk your pet's life just because this clinic charges cheaper fees. Read Less
Wendy A.
25 Nov 2017
REPORT
Yes the place is sketchy and some scary reviews. To be honest it's very affordable. 2 incidents I have and the doctor prescribed the right medicine. Only thing is that the wait time can be as long as ... Read More
Yes the place is sketchy and some scary reviews. To be honest it's very affordable. 2 incidents I have and the doctor prescribed the right medicine. Only thing is that the wait time can be as long as 3 hours Read Less
Athena P.
27 Oct 2017
REPORT
They are probably the most affordable vet in the GTA. Brought my kitten in for the FVRCP vaccines and Milbemax deworming and it only costs around $60. Never going back to downtown vets ever! They do n... Read More
They are probably the most affordable vet in the GTA. Brought my kitten in for the FVRCP vaccines and Milbemax deworming and it only costs around $60. Never going back to downtown vets ever! They do not take appointments for vaccines or general check up though. Read Less
Denise B.
24 Oct 2017
REPORT
Stay away!!! I paid for an examination in which a full exam was not preformed.. Vet was unprofessional stating that my dog has either diabetes or kidney failure.. Dog had neither. Went back to get the... Read More
Stay away!!! I paid for an examination in which a full exam was not preformed.. Vet was unprofessional stating that my dog has either diabetes or kidney failure.. Dog had neither. Went back to get the results and stated I wanted to speak to the owner in which I was told he was there. When my turn came the owner disappeared. Falsification of file- while I was there there was no oral exam, no temp or heart beat taken but in file??? Please for the sake of your pet do not go there!!Furthermore, was to remove stitches and they forgot!!! Read Less
Mona R.
14 Sep 2017
REPORT
This place was recommended to my by a co-worker, so I came despite questionable reviews online.My Pippen is currently an 8 month old Cat who has had two rounds of shots and deworming done here. It's a... Read More
This place was recommended to my by a co-worker, so I came despite questionable reviews online.My Pippen is currently an 8 month old Cat who has had two rounds of shots and deworming done here. It's a nice environment, as clean as a super busy vet clinic can be, and has a lot of staff to help move things along.The reason I gave a 4 not 5 is they don't time manage very well. I was told to come in to drop off Pippen anywhere from 8-9am, got here at exactly 9 and its now 10 and we JUST got taken into a room. Eep.However it was fine because everyone in the waiting room was super nice and the time was passed chatting. My cat is leashed so he makes friends wherever he goes, great conversation starter as well I'm sure you can imagine.I am glad I gave it a chance, maybe you should too! Read Less
Alicia K
26 May 2017
REPORT
The front counter staff are delightful but the vetranarians are money hungry and completely incompetent. They just want to add unnecessary treatments and services to get more money instead of actually... Read More
The front counter staff are delightful but the vetranarians are money hungry and completely incompetent. They just want to add unnecessary treatments and services to get more money instead of actually treating the problem. I will be spending a little more money and going to a vetranarian that actually likes and cares about animals. Doesn't matter which vet you see they are all equally clueless. Read Less
Michael Ricciardi
28 Apr 2017
REPORT
Hi, we recently had our dog groomed at the Brimley-Lawrence clinic. Our dog is a rescue dog, which might need a little more patience. Well we had our dog groomed there before with never a issue but t... Read More
Hi, we recently had our dog groomed at the Brimley-Lawrence clinic. Our dog is a rescue dog, which might need a little more patience. Well we had our dog groomed there before with never a issue but this time the groomer made a absolute mess, without mentioning her name she said that she had difficulty with our dog. The grooming was so poorly done and she admitted to it but blamed the dog for being difficult. I was charged for a full amount of grooming when she was only able to complete half. I voiced my opinion to her that we are not satisfied with the grooming. I offered her to pay her for what I thought was fair. I have to get the dog groomed elsewhere and I was quoted $40, I requested a refund of the equivalent but was only offered $25 not right. My suggestion to owner and management of Brimley get a new groomer she is going to make you look bad. To anyone reading this review avoid Brimley-Lawrence Clinic for grooming. Read Less
Tina Zargar
9 Mar 2017
REPORT
I've been going here for years. Great service...staff is always polite and knowledgeable. Their prices are very reasonable. They make it easy for both me and my dog.
Jax I.
13 Feb 2017
REPORT
The clinic is cheaper than any other I found. They do OK job for routine stuff - vaccines, dental cleaning etc. The vets are gentle with pets and are generally pleasant to communicate.HOWEVER, they mi... Read More
The clinic is cheaper than any other I found. They do OK job for routine stuff - vaccines, dental cleaning etc. The vets are gentle with pets and are generally pleasant to communicate.HOWEVER, they missed a severe dental infection that my cat had during THREE exams! I took him to another clinic to have it treated. How bad do you have to be at your job to miss something like that?? Read Less
Wesley Lau
5 Feb 2017
REPORT
The most immediately noticeably thing is place smells horrible. I was just here last week and it smelled like smokers in wet clothing (and it smelled like that in the morning and at the end of the day... Read More
The most immediately noticeably thing is place smells horrible. I was just here last week and it smelled like smokers in wet clothing (and it smelled like that in the morning and at the end of the day). Because they operate on walk-ins, be prepared to wait at least an hour, especially in the morning when they're doing their surgery intake. It's a three-stage waiting process too: waiting to get to the counter, in the waiting area, and then in the individual examination rooms. They do the typical vet thing where they quote you for everything under the sun so that your bill comes to a billion dollars, but they're pretty good with telling you what's necessary and what's optional BUT only if you ask. At the end of the day, the care my pet's received has been good and the staff are generally nice. Now if they could get rid of that smell, that'd be great.Read Less
Dominique Nada
5 Feb 2017
REPORT
Very courteous staff and qualified doctors. We first discovered this place looking for a more affordable place to neuter our cat and since then we've kept coming back. No problems and no complaints so... Read More
Very courteous staff and qualified doctors. We first discovered this place looking for a more affordable place to neuter our cat and since then we've kept coming back. No problems and no complaints so far! Read Less
David Andrews
5 Feb 2017
REPORT
This vet is amazing! Our dog was having a hard time before we brought her in. She wasn't acting like herself and we did not know why. They charged us an extremely reasonable $29 to have her checked... Read More
This vet is amazing! Our dog was having a hard time before we brought her in. She wasn't acting like herself and we did not know why. They charged us an extremely reasonable $29 to have her checked by the vet, on a Sunday in the evening when most places are closed. The vet determined that she needed a dental cleaning and that she needed at least one tooth pulled. We had the procedure done today and it's like we have a new dog! I went to pick her up and she was wagging her tail, jumping up and down, and she was extremely happy and joyful. Before the procedure she lacked energy and was having a hard time jumping up and down off the couch. The vet did a great job cleaning her teeth. Her mouth looks great. And most importantly we have a happy and healthy dog. I want to sincerely thank all the staff at this clinic. You guys are wonderful! The rates here are reasonable and they do a great job. Highly recommended! Read Less
Amy Liu
30 Jan 2017
REPORT
My 2year old cat got into some sewing thread in my basement during the new year. He started to vomit one night, and since he is a long hair, I thought he had one of his regular hair balls, not having ... Read More
My 2year old cat got into some sewing thread in my basement during the new year. He started to vomit one night, and since he is a long hair, I thought he had one of his regular hair balls, not having any idea of what had happened. The vomiting continued through the night and the next day, I took him to his FORMER clinic at Brimley and Lawrence. The vet was a mess, jammed packed with people and animals. Cats were hissing at dogs who were barking at other dogs. There were at least 20 animals in the waiting room. A puppy peed on the floor and the receptionist did not notice until later on, when she just placed a cone over the mess and did not bother to clean it. After a 4hour wait, the vet told me that he had a thread stuck under his tongue. Without explaining, she said that I would have to get him in surgery ($3000) where they'll have to open his abdomen, and find the thread in his intestines. I asked what my other options were, and she said that he would die and if I was not going to get him into surgery, then she would call Animal Services on me. She did not explain to me that there were Pet care financing services available. She had no compassion for my cat. Me being an emotional wreak, and seeing that my cat was not well and very lathargic, agreed. Right then, the vet took my cat in to do X-Rays, which I had to pay $340 right away. That day, they sent us home with our cat, and did not give him anything to comfort him. They advised that I would receive a call the next day with instructions, and not to give him anything to eat or drink after midnight. The whole day, my cat was getting weaker and was still throwing up but just liquid. The next morning, I received a call from another doctor at the same clinic, and they had advised me that the specialist had looked at the X-rays and said that the thread had not affected the intestines, and they could see if they could remove it without surgery. With great relief, we got ready to take my cat back. Not too long after, I received another call from the doctor stating that he made a mistake, and that my cat needed to come in immediately for surgery. We bring my cat back, and waited another 1hr before we were seen, and luckily my boyfriend was with me and able to rationalize the situation. Since my cat had the thread under his tongue and it was visible, my boyfriend asked if the thread could be cut instead of the risk of an abdominal surgery. The doctor agreed and we paid another $190 to sedate him, so the doctor could cut the thread. A few hours later, I picked up my cat and was instructed that if he was not improving during the evening to take him back the next day. When I took him home, I could see that he was clearly dehydrated, and the vet had done nothing to treat him of the dehydration, nor did they give me instructions to do so as well. I ended up finding another vet, whom basically saved my cats life. Brimley Lawrence animal clinic is just a money grab. They do not care about your animals and are very rude and dishonest. I was appalled of the treatment or lack of that my cat received, and if you love your animals, never bring them there! Read Less
Alyssa A
3 Dec 2016
REPORT
This place is great if I need one of my fur babies to be looked at right away and it's good for minor things. If one of my babies was to need surgery I'm not so sure this would be the place I would go... Read More
This place is great if I need one of my fur babies to be looked at right away and it's good for minor things. If one of my babies was to need surgery I'm not so sure this would be the place I would go to. I'm not sure on how well trained these people are. The part that I love is how affordable it is! Vets are always trying to rip people off so I love that this place isn't like that!Read Less
Melanie X.
10 Sep 2016
REPORT
My dog is relatively young (3 years old) and never really had health concerns before. She has only been to vet clinics for vaccinations and yearly health exam. After taking her to the groomer, I was t... Read More
My dog is relatively young (3 years old) and never really had health concerns before. She has only been to vet clinics for vaccinations and yearly health exam. After taking her to the groomer, I was told she would need to be seen by a vet because she has a slight fever and an ear infection. Downtown prices were extremely high and every clinic insisted on adding a bunch of tests (obviously extra $) in order to treat her. I found that clinic only and was shocked by the 29$ fee for seeing the animal, since Downtown price run 75+.I drove there (without an appointment) and had to wait about 1 hour before seeing a vet since it was extremely crowded but for a non-emergency, it is way worth it. The vet was gentle and helpful. I told her about my concern for her fever and reinsured me. She took her time and made sure she examined my dog thoroughly. She prescribed the appropriate drops and antibiotics for the ear infection without adding any expensive, unnecessary additional tests. They have the medication on site and the prices were very affordable. I was quote 300/400 dollars for the visit fee, test and medications Downtown and ended up paying 130 dollars. They also include a free follow up visit in the next 2 weeks. The décor of the clinic is so so but what a lot of people don't understand is that décor is mainly for US, fur baby parents and that pets don't care about that. Golden accents and beautiful sofas have to be paid for and don't guarantee you a better vet. I will be an ongoing client at Brimley-Lawrence clinic for sure. Read Less
Diane G.
5 Aug 2016
REPORT
I've only been here twice (indoor cats FTW), but each experience has left me very glad I brought my little guy here.My most recent visit was for a minor injury to my cats claws. He's very anxious & ha... Read More
I've only been here twice (indoor cats FTW), but each experience has left me very glad I brought my little guy here.My most recent visit was for a minor injury to my cats claws. He's very anxious & hates loud noises, so bringing him here was stressful. Not only was the staff really nice, but the vet was gentle & even took her time to make sure he was comfortable. Dr. Fahad provided exceptional care. The overall cost for the visit was $29.50 for the consultation (probably the lowest I've seen), & about $75 for his meds. All a small price to pay to ensure my cat will have a speedy recovery.I read the reviews of this place prior to coming in, and none of the negative reviews scared me away. Yes, it's not fancy. It's pretty basic, but it's clean & despite the low costs- the care was excellent. Read Less
Megan J.
12 Jul 2016
REPORT
I came here for the first time 2 weeks ago with my cat. It may not be the most luxurious vet but staff are all friendly and helpful. Also, prices are half of what other vets charge. A check-up, vaccin... Read More
I came here for the first time 2 weeks ago with my cat. It may not be the most luxurious vet but staff are all friendly and helpful. Also, prices are half of what other vets charge. A check-up, vaccinations and 4 medications all came to $150. They will definitely be my new regular vet, I really recommend them! Read Less
Joyce P.
11 Jul 2016
REPORT
Overall amazing! Affordable prices and high care received. Vet stopped me wanting to do unnecessary xray. It is a walk in and wait times can be long. Friendly and no-frills kind of deal.
Kaleena L.
4 Jun 2016
REPORT
I adopted a "secondhand" puppy at nearly 5 months old and her previous people gave me her vaccination record from this clinic so when she looked sick this morning (on a Sunday, of course!) and I disco... Read More
I adopted a "secondhand" puppy at nearly 5 months old and her previous people gave me her vaccination record from this clinic so when she looked sick this morning (on a Sunday, of course!) and I discovered they were open on Sunday and have a reputation for best prices in the city I went there. I had to wait an hour but for a Sunday afternoon and a walk in system I thought it was reasonable. The vet techs and vet were really nice to both my husband and I, and the pup, even when she bit the vet's finger! Their exam fee was less than 30 and for 2 meds and a poo test the total was 150. That's at least half of what others would charge! I'm going back for sure! Read Less
Sahar S.
5 May 2016
REPORT
This hospital isn't actually bad. The staff are nice. The place is okay. There is one doctor who is amazing, Dr. Nahini (I think that's how it's spelled). She was great at calming my cat and myself do... Read More
This hospital isn't actually bad. The staff are nice. The place is okay. There is one doctor who is amazing, Dr. Nahini (I think that's how it's spelled). She was great at calming my cat and myself down during my cat's examination and shots. However, Dr. Sher is just terrible. He isn't professional, does not know how to speak to his clients, and handled my cat so terribly and roughly that I just don't want to go back to any other veterinarian if it isn't Dr. Nahini, for fear that they will handle my cat in the way Dr. Sher did. Make sure you call in and ask who is working when you take your pet. Read Less
Ro L.
6 Jan 2016
REPORT
I made a phone appointment to neuter my baby kitty and got it the next Saturday, as this clinic is relatively far from my place. He was admitted at 8.30 AM, they called us when he's done his procedure... Read More
I made a phone appointment to neuter my baby kitty and got it the next Saturday, as this clinic is relatively far from my place. He was admitted at 8.30 AM, they called us when he's done his procedure.  We picked him up at around 4PM, he was sleeping till the next day. He got all his shots as well. All for a very reasonable cost.  We were told to bring him back for a cone if he licked the wound. But he didn't. He didn't  bleed and wasn't seemed that he was in pain.  They told us to bring him back a week after to check if he's healing fine, and he did. They didn't charge for the check.  I didn't see the vet, but the vet nurses are very friendly and nice. They even sent us a Christmas card. The clinic is small, but there are plenty of parking. They charged us as what we were told on the phone. I recommended this place to my friend, no complain either. PLEASE DO NOT DE-CLAW YOUR CAT! It's cruel, claws are like fingers for them! It's easy to trim their nails. Read Less
Vladimir T.
24 Oct 2015
REPORT
We went there twice and were very pleased with the level of care and accessibility.Will recommend that clinic to a dog owner.
Miana G.
12 Oct 2015
REPORT
I've always kept coming back to this vet but today was by far the best I've ever been taken care of. Woman at the welcome desk was friendly and helpful, directly shown a room and doctor came in about ... Read More
I've always kept coming back to this vet but today was by far the best I've ever been taken care of. Woman at the welcome desk was friendly and helpful, directly shown a room and doctor came in about a minute later. Her name is Jessica and she's amazing! She's the best thing that's ever happen to this animal hospital. All the other doctors are super brief vague and standoffish. Jessica was super thorough and did not skip any little details, taking extra care to answer all my questions and go beyond what im asking. Providing realistic care options with pricing. She rocks! So warm and welcoming. Read Less
J. R.
15 Jul 2015
REPORT
The vet there sucks, no compassion when my cat died on the table, he just said,"it's gone and walked out of the room, the vet asst had to comfort me.  My daughter took her cat in and he barely even to... Read More
The vet there sucks, no compassion when my cat died on the table, he just said,"it's gone and walked out of the room, the vet asst had to comfort me.  My daughter took her cat in and he barely even touched the cat.who goes into Veterinary Medicine, if they don't like animals, the only thing going for them is that they are reasonably priced. Read Less
Allison C.
12 Jan 2015
REPORT
Always have a great experience with this clinic. They are always polite and very humane with pets. We recently had to put our cat down and the staff sent us a condolence card signed by each member. Ri... Read More
Always have a great experience with this clinic. They are always polite and very humane with pets. We recently had to put our cat down and the staff sent us a condolence card signed by each member. Right in the feels. Read Less
G B.
26 Nov 2014
REPORT
You get what you pay for.I took my dog here for her puppy shots when I first got her. I also brought her here once when she was ill because everything else was closed and the emergency vet is very exp... Read More
You get what you pay for.I took my dog here for her puppy shots when I first got her. I also brought her here once when she was ill because everything else was closed and the emergency vet is very expensive. At the end, they did solve the issue when she was ill but they are not very professional. The vet techs are nice, but the vets are standoffish and just seem fed up. I would have given 1 star, but I think it can be a necessity for those who can't afford to take their animals in when money is tight. In addition to this, they are open quite late and on holidays when most other places are closed. When it comes down to it, if I got another dog I would take it in for booster shots but for any really threatening issues, I would take my animal to another vet. Read Less
Samuel N.
4 Nov 2014
REPORT
Cheap clinic, cheap everything!Note : New pet owner, didn't know much... (At the time)I took my kitten here thinking that it was an "okay for it's price" clinic. Biggest mistake ever thinking that it ... Read More
Cheap clinic, cheap everything!Note : New pet owner, didn't know much... (At the time)I took my kitten here thinking that it was an "okay for it's price" clinic. Biggest mistake ever thinking that it was even "okay." The front desk employees were pretty rude to the customers that were ahead of me, (They were pretty rude to me too.) and they were working at a turtle's pace. After waiting for about 30 minutes, I got sent to one of the rooms. The room was unreal, and not in a good way. It had white florescent light with a dirty looking floor. (Looks like something out of a nightmare!) Then, just waited for another 45 minutes until a vet finally showed up. (Okay fine, I can wait. I'm patient enough.)The vet checked on my kitten and said that she wasn't getting enough liquids, and said that I needed to pay money for a blood test and a day at a pet hospital, (Which she estimated was about $700.)  or leave my kitten there at the clinic. (BUT AT MY OWN RISK, BECAUSE IF ANYTHING HAPPENS THEY CAN'T AND WONT DO ANYTHING)I felt extremely rushed at the options that were provided. So being the worried pet owner, I asked a few questions about alternatives. The vet said yes, I can inject fluids and that's it. (But obviously she wanted me to go with the WAY more expensive option.) I told her to just inject the fluids and I will come back the next day for a check up after the fluids were injected. Her attitude towards me became even more rude than it already was. She took my kitten to the back room, told me to stay in the horror room and all I hear is my poor little kitten screaming! (If I didn't know any better, I would have never guessed that a kitten could ever make those sounds!)I felt so bad for bringing my kitten here. It felt more like an exorcism took place, rather than a place to heal my poor kitten.After taking my kitten home, I did some research on the internet that could have saved me A LOT of money. I felt so ripped off. My cat just needed some water or just some techniques to help her adjust to her new bowl.I felt so sad at the clinic when the vet said that my kitten was very unhealthy, but it was all just a lie. (How could you lie to your customers?) Taking my kitten here once, was one time too many.In the end, I am just glad that my kitten is completely healthy! As a pet owner saying this to other pet owners, please don't bring your pet here if you love your cute fluffy (or hairless) companion. Spend a little extra money and go to a better clinic, your pet will love you for it! Read Less
Jenelle C.
13 Aug 2014
REPORT
Don't know where to start but I'll start off with the positives: - nice receptionists -CHEAP (in comparison to any other vets' prices I've researched/seen in Toronto)-waiting time is reasonable. You j... Read More
Don't know where to start but I'll start off with the positives: - nice receptionists -CHEAP (in comparison to any other vets' prices I've researched/seen in Toronto)-waiting time is reasonable. You just need to know what time of day to go in. Obviously the later during the week you go, the busier it gets -They're open pretty late in comparison to a lot of vets (I think it's 9pm)Now the negatives:Honestly, the majority of the drs act like they don't even like animals! They're not friendly, personable and they act like they really don't care about your pet or your concerns as a pet parent. I remember the first time I came here (which is the first time I had ever been to a vet), my mother and I were appalled at how rude the dr we dealt with was. When this dr was giving my dog a shot, he raised his voice at me for not holding her down enough. My dog was a puppy at the time and this was her first shot ever. Could you blame her for being a bit squirmy?! He then proceeded to put the blame on me when she started to bleed. Another dr asked me if I could lift my 85lbs dog on the table so he could give her a shot. I said "no I can't. Can you bend down?" Really!? I'm a female who weighs no more than 120lbs and you're asking me if I can lift my dog up on a high table by myself so it's more convenient for you? I think not! The only reason I continued to go was because of the cheap prices. I now call before hand to find out which drs are in and it's only to do rabies shots and other annual shots. I've found one dr that isn't too bad here. That's about it unfortunately. If my dog ever got seriously sick, I would NEVER take her here. I don't want her to be one of those screaming dogs I hear in their back room. I wouldn't neuter/spay or do any other operation on my pet here either! I've since found a wonderful, friendly, caring veterinary clinic on Greenwood and Gerrard. I bring my dog and rabbit here and they've both been fixed here with no complications. When they've been sick, they call to check in the next day to make sure your pet is doing ok and to answer any questions/concerns you have. My dog even became good friends with one of the assistant's dog:). It's pricey just like any other vet but you definitely get what you pay for, that's for sure! To sum up, avoid this vet. Especially if you have anything serious to do with your pet (i.e. operations). This is definitely just a business for most of these drs here. If you're like myself, a full time student struggling financially, save, save and save money to invest in a good vet. Get pet insurance! If you have to go here, make it a check up or annual shot kind of visit. Again, nothing serious. Be assertive and speak up if you feel you and/or your pet isn't being treated like you/they should or if you don't understand what the drs are saying (they have strong Indian accents). Our pets can't speak for themselves so we got to be their voices! Ask questions about prices, don't just nod your head. Ask for alternative solutions, get a second opinion if you feel they're just out to get your money. I gave two stars because although I've had a few rough experiences here, I can't categorize all the drs here as evil money-suckers. Not all my visits have been horrible. The ones that were have just really appalled me. Do your research, read other reviews and remember: you get what you pay for! Read Less
Melody C.
28 Jun 2014
REPORT
This clinic is super unprofessional!! ( Please READ ABOUT OUR EXPERIENCE)I recently got a kitten and i needed to bring her to her first checkup, which was this horrifying place ( that i OH SO VERY REG... Read More
This clinic is super unprofessional!! ( Please READ ABOUT OUR EXPERIENCE)I recently got a kitten and i needed to bring her to her first checkup, which was this horrifying place ( that i OH SO VERY REGRET) I was recommended this place by a friend.  AND ALL I HAVE TO SAY IS THEY ARE CHEAP IN PRICE PERHAPS,AND TOTALLY NOT WORTH IT BECAUSE THEY ARE VERY UNPROFESSIONAL!!First of all, I can't understand why they hire people that seem to have no experience at all other than one of the receptionist there. Not to mention that their clinic is very unorganized and dirty looking. To add on the place was so hard to find!! Secondly,  as soon as i arrived i had a gut feeling that this place would be terrible, Reason why is because,  no one greets you, you end up waiting one hour in line just to get some service, even though it wasn't BUSY AT ALL!!(Also they don't even realize you're there)  not to mention you have to wait another 30 minutes just to get sent to a room...  Then as soon as you enter the room.. guess what, YOU HAVE TO WAIT ANOTHER 25 minutes for the doctor to help you!! AND another 30 minutes to GET YOUR BILL.... WHAT..?After all that waiting.. i was already frustrated, As soon as the doctor came in to the horrifying room with rusty counter tops, dirty walls and floors,we told dr that our kitten had a problem with pooping, dr said that "SORWY Whe Cent Halp yoo with anything othder dan givin her sum fluids, YOue Cen Leave her here but we are not responsible for anything that happens to her" , so then dr continued the checkup and asked my BF to hold our poor kitty down as she stuck a thermometer up my kittens butt... because dr couldn't do it her/hiself /ask assistant... So afterwards the poor kitty started squealing and everything, he/she said that he/she could bring her(my kitty) to the back and give her some fluids...Then as soon as the dr took our kitten to the back ...all i heard was squealing, Screaming and my poor baby crying for help... I was terrified.. I was about to break down and cry.. When they were finished the doctor roughly opened the door calling out on how our kitten bit one of her employees..."YOUR KITTEN IS VERY AGGRESSIVE SHE BIT ONE OUR EMPLOYEE!!"  (in an accent we could barely understand..)  Plus as i recalled... the  roughness when she/he handled our kitten when giving her the thermometer i already knew something will happen, and seeing how you work in a vet i'm sure its expected to happen.. and soon after.. we carried on with the check-up... THE DOCTOR SEEMED LIKE  ____ DIDN'T KNOW WHAT _____ WAS DOING .. FOR ___ MADE A MESS GIVING OUR POOR KITTEN MEDICINE.. (We were told to give her these syringes at home and we did it without our kitten throwing a tantrum or making a mess!!)ANYWAY... Lets pack up this story and let me tell you this!! DON'T COME HERE UNLESS YOU WANT YOUR KITTEN TO DIE FROM TERROR!!!!!!!!!!!!!!!!!!!!!!!!!!! Read Less
Ciara M.
26 Mar 2013
REPORT
Took my baby when I first got her to this clinic.  At first I thought it was great, she got her puppy shots and her micro chip here, which to be fair were cheaper than pretty much everywhere else.  (P... Read More
Took my baby when I first got her to this clinic.  At first I thought it was great, she got her puppy shots and her micro chip here, which to be fair were cheaper than pretty much everywhere else.  (Prob why people go here).  Then I had to get a rabies titer test and I am scarred for life ever since.  It took 15 minutes, and the vet wouldn't allow me behind the screen as she said I was making my dog nervous.  She needed to inject 2 legs to get a 2mm sample.  Which then got sent to Texas to the lab by courier. This was a $500 test or in that region.  She called me a few days later to say she needed 1mm more blood that the lab called and said they hadn't enough.  I was so horrified that day I said no way.  Left the clinic crying.  Researched like crazy and have since found an AWESOME vet (feel free to PM me for details if you need).  Please don't try and save money on your poor helpless animals, do your research before choosing a vet people! Read Less
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(416) 266-9380
807 Brimley Road
Toronto Ontario M1J 1C9
Business Hours
Monday
Mon
08:00AM-21:00PM
Tuesday
Tue
08:00AM-21:00PM
Wednesday
Wed
08:00AM-21:00PM
Thursday
Thu
08:00AM-21:00PM
Friday
Fri
08:00AM-21:00PM
Saturday
Sat
08:00AM-21:00PM
Sunday
Sun
08:00AM-19:00PM
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Brimley-Lawrence Animal Clinic

Toronto, Ontario
(58)
807 Brimley Road
Toronto Ontario M1J 1C9
Monday
08:00AM-21:00PM
Tuesday
08:00AM-21:00PM
Wednesday
08:00AM-21:00PM
Thursday
08:00AM-21:00PM
Friday
08:00AM-21:00PM
Saturday
08:00AM-21:00PM
Sunday
08:00AM-19:00PM
Microchipping
Rehabilitation
Surgery
Ultrasound
Vaccinations
Chad
29 Jul 2023
REPORT
this place is actually crazy. they first said our kitten was dead (not dying). then they offered to “keep” the kitten free of charge. it gets worse. DR Sam Awad said they have a black market where the... Read More
this place is actually crazy. they first said our kitten was dead (not dying). then they offered to “keep” the kitten free of charge. it gets worse. DR Sam Awad said they have a black market where there are meds available for $12,000 but are illegal in Canada but can be done. when I demanded his name and licence he refused and finally provided it before actually slamming his door into me as I stood in the door way. this place is dangerous. if you love your pets keep them all the way away from here. i feel like today isn't even real except I have a 16 minute video of both Sam and the secretary trying to sell this 12,000 dollar illegal medication to me for a cat who prob doesn’t even have the condition they said she has. oh ya I should probably add we went to a second clinic immediately and was told not to worry our cat was not dying and we have a real appointment with a real vet tmrw evening. Read Less
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Rose
29 Jan 2022
REPORT
I have never had such a terrible experience at any vet. Extremely unreliable with very bad communication and service. Stay away
Coco
7 Feb 2021
REPORT
This Place is the Absolute Worst! From the people that work at the front desk to the vets they hired to work for them, they always sound like they don't know what they are talking about unless its con... Read More
This Place is the Absolute Worst! From the people that work at the front desk to the vets they hired to work for them, they always sound like they don't know what they are talking about unless its concerning payment and then they have all the knowledge in the world. Their only requirement to work at this place is to make sure you love MONEY no one cares or have any love at all for any of the animals but they are good act acting like they care as they take your Precious pet from you knowing they can do as they please becausethe owners won't be around. They refuse to even do the basics for our pets while everything is always about money with them its Absolutely DISGUSTING and I hope anyone thunking about going to Brimley and Lawrence reads this and take your pet somewhere else that your Precious animals might actually get cared for by people who actually care about our animals and not how much is in our bank accounts. Read Less
Amy L.
22 Jul 2019
REPORT
Pros+ Parking+ Walk in convenience+ Staff were helpful+ Prices. I definitely appreciated how upfront and inexpensive they were about the costs on the website. Cons- Doctors seemed rushed. My dog didn'... Read More
Pros+ Parking+ Walk in convenience+ Staff were helpful+ Prices. I definitely appreciated how upfront and inexpensive they were about the costs on the website. Cons- Doctors seemed rushed. My dog didn't have any time to get comfortable with the doctor and shivered throughout the treatment. But that might have been due to the fact that the waiting room was full and they might've been understaffed.- Wait time. Don't expect to wait any less than 60-90 min on a weekend.- No restroom. When you're expected to wait over an hour, you'd think they'd have a public facility. Read Less
Lindsay R.
18 Jun 2019
REPORT
Paid for a bunch of medicine that was really unnecessary - for example, giving me deworming medicine without even knowing if my puppy needed to be dewormed or for what kind of worm. Also, they didn't ... Read More
Paid for a bunch of medicine that was really unnecessary - for example, giving me deworming medicine without even knowing if my puppy needed to be dewormed or for what kind of worm. Also, they didn't keep her medical history organized (even though they were the only place my puppy had ever been to). They stretch out 3 appointments into 4. Unnecessary cash grab. Read Less
Rose D.
23 Mar 2019
REPORT
I have a Persian cat that I took to this clinic for the exam and vaccinations. But I'm not sure if the doctor who examined my cat had enough knowledge of cats, because Persian cats are so obvious and ... Read More
I have a Persian cat that I took to this clinic for the exam and vaccinations. But I'm not sure if the doctor who examined my cat had enough knowledge of cats, because Persian cats are so obvious and a famous breed of cats that anyone with a little bit of interest in cats would recognize them, let alone a veterinarian, but the doctor didn't even know what kind of a cat it is that he's examining! More importantly, I paid for the examination, but he didn't do a thorough examination. I know it now, because I'm more familiar with the process after getting it done at another vet Clinic. So, I don't trust them with my cat anymore. Worse than that, when I take my cat to another vet clinic, and the new vet calls them asking to send them the records to see which vaccines he had received, they say my cat only had his eye treatment and didn't have any vaccines! Now they either didn't do the proper recording of his medical records, or the secretary was too confused or sloppy to make such a mistake after making us to wait for half an hour to 45 minutes just to fax a document! Now I don't know what vaccine did my cat receive at this clinic. So unprofessional! Read Less
Ateka S.
15 Feb 2019
REPORT
I've always gotten very good service here. My 2 year old cat Hope is always well taken care of and the staff are very kind and knowledgeable. Hopes been afraid of the vet since she got spayed but they... Read More
I've always gotten very good service here. My 2 year old cat Hope is always well taken care of and the staff are very kind and knowledgeable. Hopes been afraid of the vet since she got spayed but they know how to take care of her well. I never have to worry about a think when I bring her in to the vet. She's very special because she's an emotional support animal so I wouldn't bring her here unless she was getting the best care here Read Less
Hayley S.
29 Nov 2018
REPORT
Brought my cat in twice over the last two weeks for vomiting and a few other things - vet (Mary) issued her antibiotics and we left. Came back again this week as the antibiotics haven't been helping. ... Read More
Brought my cat in twice over the last two weeks for vomiting and a few other things - vet (Mary) issued her antibiotics and we left. Came back again this week as the antibiotics haven't been helping. We paid for the X-ray and Mary urged us to pay the extra $60 to have it read within the hour as things didn't look good. We paid, worried for the cat, and she told us that there was a blockage, she was in extreme pain and needed to be taken to an emergency vet ASAP. She made it seem like immediate life or death so we rushed on over. Initially she said we could take a copy of our file with us but after waiting 20 min they told us they couldn't do this and would have to fax them over for us right away. At the energy vet it took about an hour for the fax to arrive and the vet here has told us that just about everything Mary told us was incorrect. Definitely a waste of time and money, not to mention they had us leaving thinking there was a high chance we could lose the cat within the next few days. This place isn't cheaper than other vets and it's definitely not a clean office so I would definitely look around for other options before coming here. Read Less
Cindy V.
3 Oct 2018
REPORT
I normally don't ever write reviews but for this place I had to. The staff here are ridiculously rude. Especially the Spanish looking girl with the lisp. I came during a weekday evening and I was told... Read More
I normally don't ever write reviews but for this place I had to. The staff here are ridiculously rude. Especially the Spanish looking girl with the lisp. I came during a weekday evening and I was told the wait time would be an hour to 1.5hr. We didn't mind waiting so we decided to stay. Two hours later, we noticed that she was calling people who came after us? Which didn't make any sense considering we got there before them. When we asked her, she kept babbling on about "we open tomorrow at 8am. You can come then", she had the worst attitude. I didn't just wait 2 hours for nothing. Because I also had a baby with me I assumed she thought we would have already left since it was late. I used to come here to get shots for my dogs but don't think I no longer want to give them business. Someone needs to get rid of that girl if they want to maintain patients Read Less
Jane Dempsey
15 Jul 2018
REPORT
My dog was attacked by a family members dog and was given the death shake. Holes around his neck from the other dogs teeth got infected. Almost septic state. It was horrible. The walk in service i... Read More
My dog was attacked by a family members dog and was given the death shake. Holes around his neck from the other dogs teeth got infected. Almost septic state. It was horrible. The walk in service is outstanding as are the Dr's here. It has been 1 week since we visited and my dog is back to normal. Thank you to the entire team! You are nothing but awesome. Keep up the great work. Your price for this emergency was absolutely fair. I appreciate the fact that you don't price gouge, like all the other clinics out there. I will spread your good service news to as many as I can. Read Less
Arunn Jegath
10 Jul 2018
REPORT
Horrible, if you love your pet stay away, my dog was hit by a car but he was able to move around get in and out of the car on his own he seemed relatively well. Doctor barely looked at him or check an... Read More
Horrible, if you love your pet stay away, my dog was hit by a car but he was able to move around get in and out of the car on his own he seemed relatively well. Doctor barely looked at him or check anything else just took a quick look at his hind leg where the injury was and suggested an X-ray for $225, then suggested surgery under anesthesia which would have been $1500 plus tax. My gut told me that wasn't right I went to my old clinic, and right of the bat they check him thoroughly his ribs, his head, had me walk with him checked his lymph nodes, and all this stuff to determine that his leg was fine and provided treatment to cut his nail which had ripped off and provided all the medication and care for around $500. Leaving I felt like he was actually evaluated and taken care of, had the price been $1500 I still would have paid knowing they did everything to give the best care and was actually needed. I can't believe this place wanted to put him in unnecessary surgery and the doctor could not make a better diagnosis based on his "experience". This place is a business, they don't actually care for you pets they want your money, if you still go here I recommend a second opinion and see how a real vet takes care of you pet. From the receptionist to assistants to the doctor's the other clinic was infinitely better and there was piece of mind that they cared. I felt like I could actually trust them, never returning to this money making business again. Read Less
Manny blue
10 Jul 2018
REPORT
We have been going here for 10 years because we did not really know much about vet clinics. The costumer service was alright but there was no consistency when dealing with the doctors. Our dog had eye... Read More
We have been going here for 10 years because we did not really know much about vet clinics. The costumer service was alright but there was no consistency when dealing with the doctors. Our dog had eye problems and they just kept giving us the same medicine for years. We spend so much money. I was 10 when we got our first family dog, and now I'm 20 and I have my own dog. I did my research and made my parents move our family dog to a new vet. They diagnosed his eyes, it's a lack of lubrication ... not an infection. Now we just have to buy a cream every month that cost $65, but better than the $110 -$500 my parents were spending on the so called infection that would not go away that he had.... our dog was never happy to be there. Save your money and time, look for a place that's worth it for your friend and wallet. Read Less
Teenuh M.
24 Jun 2018
REPORT
I read previous reviews before I visited this place to get a sense of the place. I went on a Sunday and it was incredibly busy (2 hour wait) although the receptionist did say it was abnormal for it to... Read More
I read previous reviews before I visited this place to get a sense of the place. I went on a Sunday and it was incredibly busy (2 hour wait) although the receptionist did say it was abnormal for it to be busy. I waited outside in the waiting room for 2 hours than I got moved into an examination room and had to wait another half an hr. The doctor came to give my kitten her vaccination. He told me to hold my kitten and I tried however the her bites were terrible and I was losing my grip. The doc was in the middle of giving the vaccine until I accidentally let go bc my kitty bit me too hard. The doc LET GO OF THE NEEDLE AND HALF OF IT WAS STILL IN MY KITTEN.Than he rolled his eyes and said "if you can't do it I'll call in a nurse to hold her". YES I WOULD have appreciated a nurse to have held her to begin with since I'm new at this kitty parenting thing. Anyways I only came here bc the vaccinations were cheap but I would NOT come here for serious medical conditions. Read Less
Lisa F.
21 Jun 2018
REPORT
I brought my cat Precious in last week as she was not feeling well.  I met with a very nice lady Dr. Nahed who explained to me after xrays and bloodwork that she needed surgery as she had a serious in... Read More
I brought my cat Precious in last week as she was not feeling well.  I met with a very nice lady Dr. Nahed who explained to me after xrays and bloodwork that she needed surgery as she had a serious infection in her uterus.  Without the surgery she would not make it.  She was very informative and gave me all my options to make the right decision for my kitty.  Of course I decided to go ahead with the surgery and was sent home with antibiotics to get her by the next few days. I  was extremely nervous and scared for my kitty however all the staff there were so helpful and comforting it made me feel way more at ease.  Immediately after her surgery I received a phone call  from a very nice lady Christine who works at the front. She told me my Precious just woke up and is doing great. She also sent me pictures of my baby which I thought was so sweet. Precious spent the night at the vet and was doing so well I got to bring her home the very next day. I couldn't be happier with my decision to bring Precious here and want to thank all the staff for the wonderful love and care Precious received. Read Less
John-Emil S.
9 Jun 2018
REPORT
Paid over 400$ for a xray of my dogs injured leg.  No one couldread the xray brought to several clinics. I was told that they couldtake again but when I showed up at the clinic they tried to charge in... Read More
Paid over 400$ for a xray of my dogs injured leg.  No one couldread the xray brought to several clinics. I was told that they couldtake again but when I showed up at the clinic they tried to charge in advance.  I was told at the clinic by Michelle at the front deskshe would handle the confusion phone the specialist and other clinicsthat couldn't read the poor xray and if need be it would be taken againno charge.  1 month later I am writing this after they refuse on the phoneto keep their word and give me what I paid over 400$ for.  Now Ihave to take my dog to a reputable xray vet and pay again.  I shouldof looked at yelp before I went here.  I believed them at first whilemy dog has been limping over a month to see if he requires surgery.They ran me around. Read Less
Kyle Osnack
30 May 2018
REPORT
Great spot, you literally can't even tell that my cats been neutered, he looks like his normal self after 2 months. They spayed my female with no complications to. Awesome prices. Walk in only unless ... Read More
Great spot, you literally can't even tell that my cats been neutered, he looks like his normal self after 2 months. They spayed my female with no complications to. Awesome prices. Walk in only unless it's to drop off for a procedure. It can get disgustingly busy on weekends. 3pm on a weekday is usually pretty empty. Read Less
Brittany M
9 May 2018
REPORT
If I could give 0 stars I would. The service here is awful. They make several mistakes and don't care about Customer Service. I was on hold for 20 minutes just wanting to find out if my dog was ready ... Read More
If I could give 0 stars I would. The service here is awful. They make several mistakes and don't care about Customer Service. I was on hold for 20 minutes just wanting to find out if my dog was ready for pick up. It was such a long wait I decided to drive over there as I was still on hold. The lady comes back after 20 minutes and when I mentioned how long I was waiting, she responded in a very rude tone saying they are busy. As she placed me on yet another hold to see if my dog was ready, I had entered into the clinic to see it wasn't busy at all. This place is ridiculous. It isn't the firs time we have had issues with the service. The people who work here are rude and don't care that their customers time is valuable. I will never come back here. Read Less
Melissa Baker
9 May 2018
REPORT
Love this clinic! Affordable prices! Only thing with walk-in is that you never know what kind of vet you are going to get... I had one vet that seemed very intelligent and genuinely concerned with the... Read More
Love this clinic! Affordable prices! Only thing with walk-in is that you never know what kind of vet you are going to get... I had one vet that seemed very intelligent and genuinely concerned with the health of my pet, and I had a different vet during another visit, that was the complete opposite and was not helpful or useful in any way. Wish I had the first vet the second time around because he was awesome! The place could also use a coat of paint and a little sprucing, but other than that the clinic is a great place to take your pet! The staff is helpful and friendly and you know that their main goal is to take care of your pet, not to empty your pockets! Read Less
Whitney K.
9 May 2018
REPORT
I called and asked how much it'd be to get my dog neutered and they said 169$. I figured that was very reasonable. I waited an hour in the waiting room, saw the doctor and come to find out you have to... Read More
I called and asked how much it'd be to get my dog neutered and they said 169$. I figured that was very reasonable. I waited an hour in the waiting room, saw the doctor and come to find out you have to pay for all the little things for the surgery... such as IVF and other things that will keep myDog Alive during surgery. So really the total would've been 375 after all those things you can't say no to...Then on top of it they said it'd cost an extra 200-600 because my dog only had 1 testicle...So I was looking at $1,000.00 to get my dog fixed...don't waste your time. Don't come here. Read Less
Yvonne Tsui
23 Apr 2018
REPORT
I got my first puppy a month ago and was recommended to come here by a good friend of mine. The day after I got my pupps I brought him over for a checkup as suggested by the breeder. The staff was wel... Read More
I got my first puppy a month ago and was recommended to come here by a good friend of mine. The day after I got my pupps I brought him over for a checkup as suggested by the breeder. The staff was welcoming although they were busy at the time! I filled out the forms and was put into a room after around 10 minutes or so. I really should've done more research, because turns out my pup had ear mites, the girl who helped me took her time explaining exactly what it was and the steps to get rid of it. She definitely reassured me and even gave me a couple tips on pee pad training! All in all, I'd highly recommend this place, they helped keep my pup calm and let me know exactly what they were doing and made me feel less nervous about everything! Read Less
mydogwoof-woof mydogwoof-woof
23 Apr 2018
REPORT
I have been to different vets and I can say that they are the best (price and service). I have not experienced any problems there...- our experience with all of our dogs has been only great, compassio... Read More
I have been to different vets and I can say that they are the best (price and service). I have not experienced any problems there...- our experience with all of our dogs has been only great, compassionate service (and our dog like them there too!). we just got our shorts for the summer tick season. We will keep going back - we suggest giving them a try if you have not already. Read Less
Joy M.
22 Apr 2018
REPORT
My 12 year old shipoo has been visiting this clinic for years and it's a shame we have to part. I'm in shock DrArmia has left and he's such a great asset to the clinic. It took a long time to find a v... Read More
My 12 year old shipoo has been visiting this clinic for years and it's a shame we have to part. I'm in shock DrArmia has left and he's such a great asset to the clinic. It took a long time to find a vet and without him there I do not serve purpose to be there. Over the years it looks like the boss renovated the clinic and without consistent doctors the clinic is falling apart. I would go there with the roof leaking to see him. If I was the boss I wouldn't jeopardize his kind, caring and loving work he does if he worked for my business. However, the staff is great! They make the clinic happen and loving to animals. Vet and vet techs are amazing. Doctor Armia though is brutally honest in his work and for my pets health he offered suggestions, advice and product knowledge that helps the clinic sell. There was multiple times he went out his way to print out products to order so I can research before purchasing or suggesting bigger bags to save my value of the money. The price is cheap for exam yes but I'd rather pay more then go through vets that does half job exam and are especially rude!! The photos shows a firmilar male as surgery that I seen once there and he is rude and divious to question why we came at 8 for a bump on my dog when they close at 9. It's unfortunate the staff can't release where he went but I am looking into another clinic or if he comes back, I will be back. I thought I was going to see him for the rest of my dogs life but it's a sad loss for  our family he had to go before. Snoopy and I will forever have you in our hearts! PS for further reviews in my opinion please owners remember the doctors name to help out the situation of the business to hopefully improve because sometimes one bad fish can spoil the whole sea and justice needs to be served. Read Less
Patricia Downer
17 Apr 2018
REPORT
I came in the other day with my dog that can be a little difficult. its a walk in clinic which is very convenient. receptionist is very nice especially Christine :) she was very helpful and friendly .... Read More
I came in the other day with my dog that can be a little difficult. its a walk in clinic which is very convenient. receptionist is very nice especially Christine :) she was very helpful and friendly . She advised me of the wait time which I expected being that its a walk in clinic. The vet was helpful and the bill was affordable I will come back for sure. God Bless them all :) Read Less
H J.
14 Mar 2018
REPORT
If I could give this place no stars I would. I came here with my new kitten to get a physical exam. The vet examined him in 2 minutes and said he was perfectly healthy, his heart and lungs sounded gre... Read More
If I could give this place no stars I would. I came here with my new kitten to get a physical exam. The vet examined him in 2 minutes and said he was perfectly healthy, his heart and lungs sounded great. I took him home and that night he started coughing. I figured I would watch him and see if the symptoms got worse, which they did two days later. I brought him back to Brimley and they accused me of leaving him outside (which I didn't) multiple times and said I had to bring him to the emergency hospital. My kitten had to be put to sleep that day, when 3 days earlier he was apparently in perfect health. The vet at the emergency hospital said he had a severe virus that should have been diagnosed at my first vet visit so that there would have been time for preventative measures to be taken. PLEASE don't bring your cats here, they are not thorough in their examinations and if I brought my kitten somewhere else there is a possibility that he would still be alive today. Read Less
Carol Z.
5 Feb 2018
REPORT
First of all the doctor decided to cut my dogs nail so deep that he bleed. I don't think that's necessary in my dog's case, but just a way so they can justify their super expensive charge. Second of a... Read More
First of all the doctor decided to cut my dogs nail so deep that he bleed. I don't think that's necessary in my dog's case, but just a way so they can justify their super expensive charge. Second of all they sell me a cone for $20 but it break in one week, which during the week my dog just wears around the neck couldn't even touch it. And of course they refused to be more understanding and replace it. It's about the cheapest thing you can find for a dog yet they still want to cheat you for it. I would call this hospital a scum and never to return so they don't have a chance to hurt my dogs anymore. Read Less
F.L. C.
26 Jan 2018
REPORT
Honestly, it is sometimes hard to find a vet who doesn't focus on raking up your bill.  Tests, medications, food and even treats all add up when you're at the vet. Brimely-lawrence doesn't focus on th... Read More
Honestly, it is sometimes hard to find a vet who doesn't focus on raking up your bill.  Tests, medications, food and even treats all add up when you're at the vet. Brimely-lawrence doesn't focus on that.  They won't guilt trip you to do something you aren't comfortable with and will give you honest opinions.  They're very up front about their costs and aren't defensive if you want to discuss alternatives. I've spent a lot there as is but I didn't feel pressured into any of those payments, unlike my experiences at several other vets I've gone to downtown and in the bayview area. Mind you, this isn't a fancy vet and you won't get that calm peaceful waiting room experience before your appointment here.  It's a walk-in clinic and can sometimes get absolutely hectic while you wait hours to see a vet. Don't let that deter you because once that wait is over, you know your pet will be taken care of appropriately.  When you see the vet, it's never rushed. Unfortunately there seems to only be one or two vets on any given shift but that's not enough to alleviate the amount of pets that come in. I've had my cat hospitalized there for kidney issues... I felt bad for him staying there.  Lets just say it's not the best place if you want to "room" your pet while you're on vacation. However, in terms of hospitalization, the staff was very attentive and was willing to give an update at any point in the day.  I visited just before closing and the staff let me stay after-hours, even after most of the staff/vets left for the night without rushing me.  I really appreciated that. If there's anything I can saw about this clinic is that they actually care for the pets that are brought in and understand the relationship pet owners have with their fur babies. Read Less
Lily C.
26 Jan 2018
REPORT
Honestly, it is sometimes hard to find a vet who doesn't focus on raking up your bill.  Tests, medications, food and even treats all add up when you're at the vet. Brimely-lawrence doesn't focus on th... Read More
Honestly, it is sometimes hard to find a vet who doesn't focus on raking up your bill.  Tests, medications, food and even treats all add up when you're at the vet. Brimely-lawrence doesn't focus on that.  They won't guilt trip you to do something you aren't comfortable with and will give you honest opinions.  They're very up front about their costs and aren't defensive if you want to discuss alternatives. I've spent a lot there as is but I didn't feel pressured into any of those payments, unlike my experiences at several other vets I've gone to downtown and in the bayview area. Mind you, this isn't a fancy vet and you won't get that calm peaceful waiting room experience before your appointment here.  It's a walk-in clinic and can sometimes get absolutely hectic while you wait hours to see a vet. Don't let that deter you because once that wait is over, you know your pet will be taken care of appropriately.  When you see the vet, it's never rushed. Unfortunately there seems to only be one or two vets on any given shift but that's not enough to alleviate the amount of pets that come in. I've had my cat hospitalized there for kidney issues... I felt bad for him staying there.  Lets just say it's not the best place if you want to "room" your pet while you're on vacation. However, in terms of hospitalization, the staff was very attentive and was willing to give an update at any point in the day.  I visited just before closing and the staff let me stay after-hours, even after most of the staff/vets left for the night without rushing me.  I really appreciated that. If there's anything I can saw about this clinic is that they actually care for the pets that are brought in and understand the relationship pet owners have with their fur babies. Read Less
Simone C.
19 Jan 2018
REPORT
The service is good here and the prices are reasonable. But since they don't take appointments the wait is a little bit longer. One thing I'm not too happy with is that whenever I've asked the vet abo... Read More
The service is good here and the prices are reasonable. But since they don't take appointments the wait is a little bit longer. One thing I'm not too happy with is that whenever I've asked the vet about side effects of medication they always tell me there are none. I work in healthcare so I know that there are always side effects in medication. Even if it's just drowsiness the owner has the right to know. Read Less
JY C.
29 Dec 2017
REPORT
My two pets are regular patients in this clinic. They have done their annual shot/check and neutered here as well. They've done a great job for neutering. However, about two months ago, my cat was ble... Read More
My two pets are regular patients in this clinic. They have done their annual shot/check and neutered here as well. They've done a great job for neutering. However, about two months ago, my cat was bleeding so I took him to this clinic for another vet check. To me it seemed like my cat was peeing blood, but the doctor did a casual checkup and told me the blood came from the paws injuries. The doctor just prescribed a ointment and said it will heal slowly overtime.Later on, my cat has changed, he started to show signs of being tired all the time, no energy, and loss of appetite. His personality changed as well. On top of that, he still bleeds sometimes, so the bleeding issue never went away.Today, he was being very aggressive. After he slept for awhile, I thought he got better. He started slowly walking around, but all the sudden he got a seizure. The seizure happened 4 times withing 30 mins. Took him to another hospital and the doctor said the cat has been ill for a long time.As a result, I highly NOT recommend anyone to go to this clinic. If the doctors at this clinic were professional enough to diagnose the real issue, then my cat could have got the proper treatment on time and not let this illness prolong. The doctors haphazard methods in treating pets cause more serious problems, leading to life endangerment and costly treatment. So don't risk your pet's life just because this clinic charges cheaper fees. Read Less
Wendy A.
25 Nov 2017
REPORT
Yes the place is sketchy and some scary reviews. To be honest it's very affordable. 2 incidents I have and the doctor prescribed the right medicine. Only thing is that the wait time can be as long as ... Read More
Yes the place is sketchy and some scary reviews. To be honest it's very affordable. 2 incidents I have and the doctor prescribed the right medicine. Only thing is that the wait time can be as long as 3 hours Read Less
Athena P.
27 Oct 2017
REPORT
They are probably the most affordable vet in the GTA. Brought my kitten in for the FVRCP vaccines and Milbemax deworming and it only costs around $60. Never going back to downtown vets ever! They do n... Read More
They are probably the most affordable vet in the GTA. Brought my kitten in for the FVRCP vaccines and Milbemax deworming and it only costs around $60. Never going back to downtown vets ever! They do not take appointments for vaccines or general check up though. Read Less
Denise B.
24 Oct 2017
REPORT
Stay away!!! I paid for an examination in which a full exam was not preformed.. Vet was unprofessional stating that my dog has either diabetes or kidney failure.. Dog had neither. Went back to get the... Read More
Stay away!!! I paid for an examination in which a full exam was not preformed.. Vet was unprofessional stating that my dog has either diabetes or kidney failure.. Dog had neither. Went back to get the results and stated I wanted to speak to the owner in which I was told he was there. When my turn came the owner disappeared. Falsification of file- while I was there there was no oral exam, no temp or heart beat taken but in file??? Please for the sake of your pet do not go there!!Furthermore, was to remove stitches and they forgot!!! Read Less
Mona R.
14 Sep 2017
REPORT
This place was recommended to my by a co-worker, so I came despite questionable reviews online.My Pippen is currently an 8 month old Cat who has had two rounds of shots and deworming done here. It's a... Read More
This place was recommended to my by a co-worker, so I came despite questionable reviews online.My Pippen is currently an 8 month old Cat who has had two rounds of shots and deworming done here. It's a nice environment, as clean as a super busy vet clinic can be, and has a lot of staff to help move things along.The reason I gave a 4 not 5 is they don't time manage very well. I was told to come in to drop off Pippen anywhere from 8-9am, got here at exactly 9 and its now 10 and we JUST got taken into a room. Eep.However it was fine because everyone in the waiting room was super nice and the time was passed chatting. My cat is leashed so he makes friends wherever he goes, great conversation starter as well I'm sure you can imagine.I am glad I gave it a chance, maybe you should too! Read Less
Alicia K
26 May 2017
REPORT
The front counter staff are delightful but the vetranarians are money hungry and completely incompetent. They just want to add unnecessary treatments and services to get more money instead of actually... Read More
The front counter staff are delightful but the vetranarians are money hungry and completely incompetent. They just want to add unnecessary treatments and services to get more money instead of actually treating the problem. I will be spending a little more money and going to a vetranarian that actually likes and cares about animals. Doesn't matter which vet you see they are all equally clueless. Read Less
Michael Ricciardi
28 Apr 2017
REPORT
Hi, we recently had our dog groomed at the Brimley-Lawrence clinic. Our dog is a rescue dog, which might need a little more patience. Well we had our dog groomed there before with never a issue but t... Read More
Hi, we recently had our dog groomed at the Brimley-Lawrence clinic. Our dog is a rescue dog, which might need a little more patience. Well we had our dog groomed there before with never a issue but this time the groomer made a absolute mess, without mentioning her name she said that she had difficulty with our dog. The grooming was so poorly done and she admitted to it but blamed the dog for being difficult. I was charged for a full amount of grooming when she was only able to complete half. I voiced my opinion to her that we are not satisfied with the grooming. I offered her to pay her for what I thought was fair. I have to get the dog groomed elsewhere and I was quoted $40, I requested a refund of the equivalent but was only offered $25 not right. My suggestion to owner and management of Brimley get a new groomer she is going to make you look bad. To anyone reading this review avoid Brimley-Lawrence Clinic for grooming. Read Less
Tina Zargar
9 Mar 2017
REPORT
I've been going here for years. Great service...staff is always polite and knowledgeable. Their prices are very reasonable. They make it easy for both me and my dog.
Jax I.
13 Feb 2017
REPORT
The clinic is cheaper than any other I found. They do OK job for routine stuff - vaccines, dental cleaning etc. The vets are gentle with pets and are generally pleasant to communicate.HOWEVER, they mi... Read More
The clinic is cheaper than any other I found. They do OK job for routine stuff - vaccines, dental cleaning etc. The vets are gentle with pets and are generally pleasant to communicate.HOWEVER, they missed a severe dental infection that my cat had during THREE exams! I took him to another clinic to have it treated. How bad do you have to be at your job to miss something like that?? Read Less
Wesley Lau
5 Feb 2017
REPORT
The most immediately noticeably thing is place smells horrible. I was just here last week and it smelled like smokers in wet clothing (and it smelled like that in the morning and at the end of the day... Read More
The most immediately noticeably thing is place smells horrible. I was just here last week and it smelled like smokers in wet clothing (and it smelled like that in the morning and at the end of the day). Because they operate on walk-ins, be prepared to wait at least an hour, especially in the morning when they're doing their surgery intake. It's a three-stage waiting process too: waiting to get to the counter, in the waiting area, and then in the individual examination rooms. They do the typical vet thing where they quote you for everything under the sun so that your bill comes to a billion dollars, but they're pretty good with telling you what's necessary and what's optional BUT only if you ask. At the end of the day, the care my pet's received has been good and the staff are generally nice. Now if they could get rid of that smell, that'd be great.Read Less
Dominique Nada
5 Feb 2017
REPORT
Very courteous staff and qualified doctors. We first discovered this place looking for a more affordable place to neuter our cat and since then we've kept coming back. No problems and no complaints so... Read More
Very courteous staff and qualified doctors. We first discovered this place looking for a more affordable place to neuter our cat and since then we've kept coming back. No problems and no complaints so far! Read Less
David Andrews
5 Feb 2017
REPORT
This vet is amazing! Our dog was having a hard time before we brought her in. She wasn't acting like herself and we did not know why. They charged us an extremely reasonable $29 to have her checked... Read More
This vet is amazing! Our dog was having a hard time before we brought her in. She wasn't acting like herself and we did not know why. They charged us an extremely reasonable $29 to have her checked by the vet, on a Sunday in the evening when most places are closed. The vet determined that she needed a dental cleaning and that she needed at least one tooth pulled. We had the procedure done today and it's like we have a new dog! I went to pick her up and she was wagging her tail, jumping up and down, and she was extremely happy and joyful. Before the procedure she lacked energy and was having a hard time jumping up and down off the couch. The vet did a great job cleaning her teeth. Her mouth looks great. And most importantly we have a happy and healthy dog. I want to sincerely thank all the staff at this clinic. You guys are wonderful! The rates here are reasonable and they do a great job. Highly recommended! Read Less
Amy Liu
30 Jan 2017
REPORT
My 2year old cat got into some sewing thread in my basement during the new year. He started to vomit one night, and since he is a long hair, I thought he had one of his regular hair balls, not having ... Read More
My 2year old cat got into some sewing thread in my basement during the new year. He started to vomit one night, and since he is a long hair, I thought he had one of his regular hair balls, not having any idea of what had happened. The vomiting continued through the night and the next day, I took him to his FORMER clinic at Brimley and Lawrence. The vet was a mess, jammed packed with people and animals. Cats were hissing at dogs who were barking at other dogs. There were at least 20 animals in the waiting room. A puppy peed on the floor and the receptionist did not notice until later on, when she just placed a cone over the mess and did not bother to clean it. After a 4hour wait, the vet told me that he had a thread stuck under his tongue. Without explaining, she said that I would have to get him in surgery ($3000) where they'll have to open his abdomen, and find the thread in his intestines. I asked what my other options were, and she said that he would die and if I was not going to get him into surgery, then she would call Animal Services on me. She did not explain to me that there were Pet care financing services available. She had no compassion for my cat. Me being an emotional wreak, and seeing that my cat was not well and very lathargic, agreed. Right then, the vet took my cat in to do X-Rays, which I had to pay $340 right away. That day, they sent us home with our cat, and did not give him anything to comfort him. They advised that I would receive a call the next day with instructions, and not to give him anything to eat or drink after midnight. The whole day, my cat was getting weaker and was still throwing up but just liquid. The next morning, I received a call from another doctor at the same clinic, and they had advised me that the specialist had looked at the X-rays and said that the thread had not affected the intestines, and they could see if they could remove it without surgery. With great relief, we got ready to take my cat back. Not too long after, I received another call from the doctor stating that he made a mistake, and that my cat needed to come in immediately for surgery. We bring my cat back, and waited another 1hr before we were seen, and luckily my boyfriend was with me and able to rationalize the situation. Since my cat had the thread under his tongue and it was visible, my boyfriend asked if the thread could be cut instead of the risk of an abdominal surgery. The doctor agreed and we paid another $190 to sedate him, so the doctor could cut the thread. A few hours later, I picked up my cat and was instructed that if he was not improving during the evening to take him back the next day. When I took him home, I could see that he was clearly dehydrated, and the vet had done nothing to treat him of the dehydration, nor did they give me instructions to do so as well. I ended up finding another vet, whom basically saved my cats life. Brimley Lawrence animal clinic is just a money grab. They do not care about your animals and are very rude and dishonest. I was appalled of the treatment or lack of that my cat received, and if you love your animals, never bring them there! Read Less
Alyssa A
3 Dec 2016
REPORT
This place is great if I need one of my fur babies to be looked at right away and it's good for minor things. If one of my babies was to need surgery I'm not so sure this would be the place I would go... Read More
This place is great if I need one of my fur babies to be looked at right away and it's good for minor things. If one of my babies was to need surgery I'm not so sure this would be the place I would go to. I'm not sure on how well trained these people are. The part that I love is how affordable it is! Vets are always trying to rip people off so I love that this place isn't like that!Read Less
Melanie X.
10 Sep 2016
REPORT
My dog is relatively young (3 years old) and never really had health concerns before. She has only been to vet clinics for vaccinations and yearly health exam. After taking her to the groomer, I was t... Read More
My dog is relatively young (3 years old) and never really had health concerns before. She has only been to vet clinics for vaccinations and yearly health exam. After taking her to the groomer, I was told she would need to be seen by a vet because she has a slight fever and an ear infection. Downtown prices were extremely high and every clinic insisted on adding a bunch of tests (obviously extra $) in order to treat her. I found that clinic only and was shocked by the 29$ fee for seeing the animal, since Downtown price run 75+.I drove there (without an appointment) and had to wait about 1 hour before seeing a vet since it was extremely crowded but for a non-emergency, it is way worth it. The vet was gentle and helpful. I told her about my concern for her fever and reinsured me. She took her time and made sure she examined my dog thoroughly. She prescribed the appropriate drops and antibiotics for the ear infection without adding any expensive, unnecessary additional tests. They have the medication on site and the prices were very affordable. I was quote 300/400 dollars for the visit fee, test and medications Downtown and ended up paying 130 dollars. They also include a free follow up visit in the next 2 weeks. The décor of the clinic is so so but what a lot of people don't understand is that décor is mainly for US, fur baby parents and that pets don't care about that. Golden accents and beautiful sofas have to be paid for and don't guarantee you a better vet. I will be an ongoing client at Brimley-Lawrence clinic for sure. Read Less
Diane G.
5 Aug 2016
REPORT
I've only been here twice (indoor cats FTW), but each experience has left me very glad I brought my little guy here.My most recent visit was for a minor injury to my cats claws. He's very anxious & ha... Read More
I've only been here twice (indoor cats FTW), but each experience has left me very glad I brought my little guy here.My most recent visit was for a minor injury to my cats claws. He's very anxious & hates loud noises, so bringing him here was stressful. Not only was the staff really nice, but the vet was gentle & even took her time to make sure he was comfortable. Dr. Fahad provided exceptional care. The overall cost for the visit was $29.50 for the consultation (probably the lowest I've seen), & about $75 for his meds. All a small price to pay to ensure my cat will have a speedy recovery.I read the reviews of this place prior to coming in, and none of the negative reviews scared me away. Yes, it's not fancy. It's pretty basic, but it's clean & despite the low costs- the care was excellent. Read Less
Megan J.
12 Jul 2016
REPORT
I came here for the first time 2 weeks ago with my cat. It may not be the most luxurious vet but staff are all friendly and helpful. Also, prices are half of what other vets charge. A check-up, vaccin... Read More
I came here for the first time 2 weeks ago with my cat. It may not be the most luxurious vet but staff are all friendly and helpful. Also, prices are half of what other vets charge. A check-up, vaccinations and 4 medications all came to $150. They will definitely be my new regular vet, I really recommend them! Read Less
Joyce P.
11 Jul 2016
REPORT
Overall amazing! Affordable prices and high care received. Vet stopped me wanting to do unnecessary xray. It is a walk in and wait times can be long. Friendly and no-frills kind of deal.
Kaleena L.
4 Jun 2016
REPORT
I adopted a "secondhand" puppy at nearly 5 months old and her previous people gave me her vaccination record from this clinic so when she looked sick this morning (on a Sunday, of course!) and I disco... Read More
I adopted a "secondhand" puppy at nearly 5 months old and her previous people gave me her vaccination record from this clinic so when she looked sick this morning (on a Sunday, of course!) and I discovered they were open on Sunday and have a reputation for best prices in the city I went there. I had to wait an hour but for a Sunday afternoon and a walk in system I thought it was reasonable. The vet techs and vet were really nice to both my husband and I, and the pup, even when she bit the vet's finger! Their exam fee was less than 30 and for 2 meds and a poo test the total was 150. That's at least half of what others would charge! I'm going back for sure! Read Less
Sahar S.
5 May 2016
REPORT
This hospital isn't actually bad. The staff are nice. The place is okay. There is one doctor who is amazing, Dr. Nahini (I think that's how it's spelled). She was great at calming my cat and myself do... Read More
This hospital isn't actually bad. The staff are nice. The place is okay. There is one doctor who is amazing, Dr. Nahini (I think that's how it's spelled). She was great at calming my cat and myself down during my cat's examination and shots. However, Dr. Sher is just terrible. He isn't professional, does not know how to speak to his clients, and handled my cat so terribly and roughly that I just don't want to go back to any other veterinarian if it isn't Dr. Nahini, for fear that they will handle my cat in the way Dr. Sher did. Make sure you call in and ask who is working when you take your pet. Read Less
Ro L.
6 Jan 2016
REPORT
I made a phone appointment to neuter my baby kitty and got it the next Saturday, as this clinic is relatively far from my place. He was admitted at 8.30 AM, they called us when he's done his procedure... Read More
I made a phone appointment to neuter my baby kitty and got it the next Saturday, as this clinic is relatively far from my place. He was admitted at 8.30 AM, they called us when he's done his procedure.  We picked him up at around 4PM, he was sleeping till the next day. He got all his shots as well. All for a very reasonable cost.  We were told to bring him back for a cone if he licked the wound. But he didn't. He didn't  bleed and wasn't seemed that he was in pain.  They told us to bring him back a week after to check if he's healing fine, and he did. They didn't charge for the check.  I didn't see the vet, but the vet nurses are very friendly and nice. They even sent us a Christmas card. The clinic is small, but there are plenty of parking. They charged us as what we were told on the phone. I recommended this place to my friend, no complain either. PLEASE DO NOT DE-CLAW YOUR CAT! It's cruel, claws are like fingers for them! It's easy to trim their nails. Read Less
Vladimir T.
24 Oct 2015
REPORT
We went there twice and were very pleased with the level of care and accessibility.Will recommend that clinic to a dog owner.
Miana G.
12 Oct 2015
REPORT
I've always kept coming back to this vet but today was by far the best I've ever been taken care of. Woman at the welcome desk was friendly and helpful, directly shown a room and doctor came in about ... Read More
I've always kept coming back to this vet but today was by far the best I've ever been taken care of. Woman at the welcome desk was friendly and helpful, directly shown a room and doctor came in about a minute later. Her name is Jessica and she's amazing! She's the best thing that's ever happen to this animal hospital. All the other doctors are super brief vague and standoffish. Jessica was super thorough and did not skip any little details, taking extra care to answer all my questions and go beyond what im asking. Providing realistic care options with pricing. She rocks! So warm and welcoming. Read Less
J. R.
15 Jul 2015
REPORT
The vet there sucks, no compassion when my cat died on the table, he just said,"it's gone and walked out of the room, the vet asst had to comfort me.  My daughter took her cat in and he barely even to... Read More
The vet there sucks, no compassion when my cat died on the table, he just said,"it's gone and walked out of the room, the vet asst had to comfort me.  My daughter took her cat in and he barely even touched the cat.who goes into Veterinary Medicine, if they don't like animals, the only thing going for them is that they are reasonably priced. Read Less
Allison C.
12 Jan 2015
REPORT
Always have a great experience with this clinic. They are always polite and very humane with pets. We recently had to put our cat down and the staff sent us a condolence card signed by each member. Ri... Read More
Always have a great experience with this clinic. They are always polite and very humane with pets. We recently had to put our cat down and the staff sent us a condolence card signed by each member. Right in the feels. Read Less
G B.
26 Nov 2014
REPORT
You get what you pay for.I took my dog here for her puppy shots when I first got her. I also brought her here once when she was ill because everything else was closed and the emergency vet is very exp... Read More
You get what you pay for.I took my dog here for her puppy shots when I first got her. I also brought her here once when she was ill because everything else was closed and the emergency vet is very expensive. At the end, they did solve the issue when she was ill but they are not very professional. The vet techs are nice, but the vets are standoffish and just seem fed up. I would have given 1 star, but I think it can be a necessity for those who can't afford to take their animals in when money is tight. In addition to this, they are open quite late and on holidays when most other places are closed. When it comes down to it, if I got another dog I would take it in for booster shots but for any really threatening issues, I would take my animal to another vet. Read Less
Samuel N.
4 Nov 2014
REPORT
Cheap clinic, cheap everything!Note : New pet owner, didn't know much... (At the time)I took my kitten here thinking that it was an "okay for it's price" clinic. Biggest mistake ever thinking that it ... Read More
Cheap clinic, cheap everything!Note : New pet owner, didn't know much... (At the time)I took my kitten here thinking that it was an "okay for it's price" clinic. Biggest mistake ever thinking that it was even "okay." The front desk employees were pretty rude to the customers that were ahead of me, (They were pretty rude to me too.) and they were working at a turtle's pace. After waiting for about 30 minutes, I got sent to one of the rooms. The room was unreal, and not in a good way. It had white florescent light with a dirty looking floor. (Looks like something out of a nightmare!) Then, just waited for another 45 minutes until a vet finally showed up. (Okay fine, I can wait. I'm patient enough.)The vet checked on my kitten and said that she wasn't getting enough liquids, and said that I needed to pay money for a blood test and a day at a pet hospital, (Which she estimated was about $700.)  or leave my kitten there at the clinic. (BUT AT MY OWN RISK, BECAUSE IF ANYTHING HAPPENS THEY CAN'T AND WONT DO ANYTHING)I felt extremely rushed at the options that were provided. So being the worried pet owner, I asked a few questions about alternatives. The vet said yes, I can inject fluids and that's it. (But obviously she wanted me to go with the WAY more expensive option.) I told her to just inject the fluids and I will come back the next day for a check up after the fluids were injected. Her attitude towards me became even more rude than it already was. She took my kitten to the back room, told me to stay in the horror room and all I hear is my poor little kitten screaming! (If I didn't know any better, I would have never guessed that a kitten could ever make those sounds!)I felt so bad for bringing my kitten here. It felt more like an exorcism took place, rather than a place to heal my poor kitten.After taking my kitten home, I did some research on the internet that could have saved me A LOT of money. I felt so ripped off. My cat just needed some water or just some techniques to help her adjust to her new bowl.I felt so sad at the clinic when the vet said that my kitten was very unhealthy, but it was all just a lie. (How could you lie to your customers?) Taking my kitten here once, was one time too many.In the end, I am just glad that my kitten is completely healthy! As a pet owner saying this to other pet owners, please don't bring your pet here if you love your cute fluffy (or hairless) companion. Spend a little extra money and go to a better clinic, your pet will love you for it! Read Less
Jenelle C.
13 Aug 2014
REPORT
Don't know where to start but I'll start off with the positives: - nice receptionists -CHEAP (in comparison to any other vets' prices I've researched/seen in Toronto)-waiting time is reasonable. You j... Read More
Don't know where to start but I'll start off with the positives: - nice receptionists -CHEAP (in comparison to any other vets' prices I've researched/seen in Toronto)-waiting time is reasonable. You just need to know what time of day to go in. Obviously the later during the week you go, the busier it gets -They're open pretty late in comparison to a lot of vets (I think it's 9pm)Now the negatives:Honestly, the majority of the drs act like they don't even like animals! They're not friendly, personable and they act like they really don't care about your pet or your concerns as a pet parent. I remember the first time I came here (which is the first time I had ever been to a vet), my mother and I were appalled at how rude the dr we dealt with was. When this dr was giving my dog a shot, he raised his voice at me for not holding her down enough. My dog was a puppy at the time and this was her first shot ever. Could you blame her for being a bit squirmy?! He then proceeded to put the blame on me when she started to bleed. Another dr asked me if I could lift my 85lbs dog on the table so he could give her a shot. I said "no I can't. Can you bend down?" Really!? I'm a female who weighs no more than 120lbs and you're asking me if I can lift my dog up on a high table by myself so it's more convenient for you? I think not! The only reason I continued to go was because of the cheap prices. I now call before hand to find out which drs are in and it's only to do rabies shots and other annual shots. I've found one dr that isn't too bad here. That's about it unfortunately. If my dog ever got seriously sick, I would NEVER take her here. I don't want her to be one of those screaming dogs I hear in their back room. I wouldn't neuter/spay or do any other operation on my pet here either! I've since found a wonderful, friendly, caring veterinary clinic on Greenwood and Gerrard. I bring my dog and rabbit here and they've both been fixed here with no complications. When they've been sick, they call to check in the next day to make sure your pet is doing ok and to answer any questions/concerns you have. My dog even became good friends with one of the assistant's dog:). It's pricey just like any other vet but you definitely get what you pay for, that's for sure! To sum up, avoid this vet. Especially if you have anything serious to do with your pet (i.e. operations). This is definitely just a business for most of these drs here. If you're like myself, a full time student struggling financially, save, save and save money to invest in a good vet. Get pet insurance! If you have to go here, make it a check up or annual shot kind of visit. Again, nothing serious. Be assertive and speak up if you feel you and/or your pet isn't being treated like you/they should or if you don't understand what the drs are saying (they have strong Indian accents). Our pets can't speak for themselves so we got to be their voices! Ask questions about prices, don't just nod your head. Ask for alternative solutions, get a second opinion if you feel they're just out to get your money. I gave two stars because although I've had a few rough experiences here, I can't categorize all the drs here as evil money-suckers. Not all my visits have been horrible. The ones that were have just really appalled me. Do your research, read other reviews and remember: you get what you pay for! Read Less
Melody C.
28 Jun 2014
REPORT
This clinic is super unprofessional!! ( Please READ ABOUT OUR EXPERIENCE)I recently got a kitten and i needed to bring her to her first checkup, which was this horrifying place ( that i OH SO VERY REG... Read More
This clinic is super unprofessional!! ( Please READ ABOUT OUR EXPERIENCE)I recently got a kitten and i needed to bring her to her first checkup, which was this horrifying place ( that i OH SO VERY REGRET) I was recommended this place by a friend.  AND ALL I HAVE TO SAY IS THEY ARE CHEAP IN PRICE PERHAPS,AND TOTALLY NOT WORTH IT BECAUSE THEY ARE VERY UNPROFESSIONAL!!First of all, I can't understand why they hire people that seem to have no experience at all other than one of the receptionist there. Not to mention that their clinic is very unorganized and dirty looking. To add on the place was so hard to find!! Secondly,  as soon as i arrived i had a gut feeling that this place would be terrible, Reason why is because,  no one greets you, you end up waiting one hour in line just to get some service, even though it wasn't BUSY AT ALL!!(Also they don't even realize you're there)  not to mention you have to wait another 30 minutes just to get sent to a room...  Then as soon as you enter the room.. guess what, YOU HAVE TO WAIT ANOTHER 25 minutes for the doctor to help you!! AND another 30 minutes to GET YOUR BILL.... WHAT..?After all that waiting.. i was already frustrated, As soon as the doctor came in to the horrifying room with rusty counter tops, dirty walls and floors,we told dr that our kitten had a problem with pooping, dr said that "SORWY Whe Cent Halp yoo with anything othder dan givin her sum fluids, YOue Cen Leave her here but we are not responsible for anything that happens to her" , so then dr continued the checkup and asked my BF to hold our poor kitty down as she stuck a thermometer up my kittens butt... because dr couldn't do it her/hiself /ask assistant... So afterwards the poor kitty started squealing and everything, he/she said that he/she could bring her(my kitty) to the back and give her some fluids...Then as soon as the dr took our kitten to the back ...all i heard was squealing, Screaming and my poor baby crying for help... I was terrified.. I was about to break down and cry.. When they were finished the doctor roughly opened the door calling out on how our kitten bit one of her employees..."YOUR KITTEN IS VERY AGGRESSIVE SHE BIT ONE OUR EMPLOYEE!!"  (in an accent we could barely understand..)  Plus as i recalled... the  roughness when she/he handled our kitten when giving her the thermometer i already knew something will happen, and seeing how you work in a vet i'm sure its expected to happen.. and soon after.. we carried on with the check-up... THE DOCTOR SEEMED LIKE  ____ DIDN'T KNOW WHAT _____ WAS DOING .. FOR ___ MADE A MESS GIVING OUR POOR KITTEN MEDICINE.. (We were told to give her these syringes at home and we did it without our kitten throwing a tantrum or making a mess!!)ANYWAY... Lets pack up this story and let me tell you this!! DON'T COME HERE UNLESS YOU WANT YOUR KITTEN TO DIE FROM TERROR!!!!!!!!!!!!!!!!!!!!!!!!!!! Read Less
Ciara M.
26 Mar 2013
REPORT
Took my baby when I first got her to this clinic.  At first I thought it was great, she got her puppy shots and her micro chip here, which to be fair were cheaper than pretty much everywhere else.  (P... Read More
Took my baby when I first got her to this clinic.  At first I thought it was great, she got her puppy shots and her micro chip here, which to be fair were cheaper than pretty much everywhere else.  (Prob why people go here).  Then I had to get a rabies titer test and I am scarred for life ever since.  It took 15 minutes, and the vet wouldn't allow me behind the screen as she said I was making my dog nervous.  She needed to inject 2 legs to get a 2mm sample.  Which then got sent to Texas to the lab by courier. This was a $500 test or in that region.  She called me a few days later to say she needed 1mm more blood that the lab called and said they hadn't enough.  I was so horrified that day I said no way.  Left the clinic crying.  Researched like crazy and have since found an AWESOME vet (feel free to PM me for details if you need).  Please don't try and save money on your poor helpless animals, do your research before choosing a vet people! Read Less
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