Jane Animal Hospital
Toronto, Ontario
General Info
At Jane Animal Hospital, we strive to meet the ever-evolving needs of pets and their families. Jane Animal Hospital is a well-known veterinary clinic in Toronto, and is a trusted source that pet lovers can rely on for the services their pets need. The clinic’s location in Ontario allows pet owners from the neighboring areas to access regular services. Depending on the case, the services to be offered include routine checkups together with vaccination of pets and screening of diseases at an early stage together with consultation for diagnosis. Jane Animal Hospital creates a safe and caring environment that comforts the pets and their owners. The Toronto-based veterinary team handles various health needs, ranging from skin and coat issues to dental and mobility challenges. The clinic also looks into wellness visits and preventive plans and is well-versed in handling urgent issues such as infections and digestive alterations. Pet owners in Ontario often seek the expertise of Jane Animal Hospital when their pets face difficult diagnoses or when caring for senior animals with chronic ailments. A lot of clients comment on how the clinic talks to people and presents things in a very straightforward, kind and clear way. Thus, pet owners can feel confident in the decisions they make concerning their pets. Many clients continue to use our services long enough to establish trust because the quality is always consistent. Their thorough understanding of both basic and advanced veterinary topics enables them to appropriately guide the animals’ long-term care. Jane Animal Hospital continues to grow as more pet owners either move into the Toronto area or want to access veterinary services nearby. Additionally, the clinic’s ties with the local pet community build a support network for responsible pet ownership and animal care. Ontario remains a reliable choice for an established practice with both regular and emergency service offerings. Jane Animal Hospital is a nearby clinic for people living in Toronto and other regions of Ontario. There is always a need for veterinary services among new pet owners who need guidance and seasoned clients managing special conditions. And as a practice, it performs an important community role which it accomplishes. Services range from 24 Hour Emergency to Acupuncture, depending on your pet's needs. From a new puppy’s health needs to an elderly pet’s ongoing medical conditions, Jane Animal Hospital has continued to assist families all over Toronto.
Team
Marika Sterbinsky
Veterinarian
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Reviews
N
26 Dec 2024
REPORT
I took my puppy here from when she was 3 months old for almost 2 years. I had no issues with the vets but had a couple of bad encounters with a couple of their vet techs who had such a negative and c...
I took my puppy here from when she was 3 months old for almost 2 years. I had no issues with the vets but had a couple of bad encounters with a couple of their vet techs who had such a negative and condescending attitude and this was our last interaction: One day I was turned away from my dogs grooming appointment because her rabies shot wasn’t up to date. This made me wonder how come I get email reminders for her teak and flea medicine and everything else but something more important like rabies shot reminders? Plus I didn’t think I was being contacted for my dogs annual check up which would be due soon if not already passed so I called the office to schedule an appointment for both. During our appointment I was advised by the vet tech Mallory that due to the gap my dog would now have to get extra shots for her rabies to be up to date. I was not thrilled about this and asked her how come I didn’t get an email about her rabies shot being due? She says I should have gotten an email, they do send reminders. I say I don’t think so, I checked both my inbox and junk so I’m pretty sure I just didn’t get sent one. She looks annoyed and says something along the lines of “well we have thousands of customers so sometimes we just can’t be on top of every single one”. I didn’t say anything back but came home and started looking for a new vet. Let me tell you right now it’s nice that you have thousand of other customers because I certainly won’t be spending my money here. Thank you.
James
5 May 2021
REPORT
Bad experience. I brought in our senior cat, concerned that he might be in pain. I was told a physical examination didn't show any explanation for why he was falling over, stretching out his limbs, an...
Bad experience. I brought in our senior cat, concerned that he might be in pain. I was told a physical examination didn't show any explanation for why he was falling over, stretching out his limbs, and yowling, and no suggestion or expertise was offered about what was going on. I was also told that they couldn't hear his heart murmur because he was purring too loudly. The vet suggested both an x-ray and a blood test. I went with just the x-ray, explaining that since he has a known heart condition, this would likely give us some clues. The x-ray came back, I was told, with his heart looking fine. A second opinion from another vet confirmed that the x-ray didn't show anything concerning. Perhaps we wanted to try a blood test?
It was a disturbing experience. It seemed like the vet was offering information only if I kept agreeing to tests costing upwards of $200 each. What if I had agreed to a blood test and was again told that results were inconclusive? I would have spent $750 to find out nothing is wrong with the cat.
Now they're emailing us and calling us on a weekly basis, presumably to see if the cat is still alive. He is, and we're pretty sure that the behaviour is feline dementia (thanks Google). After this treatment of our senior cat, we're going with a different animal hospital next time.
Breanna
6 Aug 2019
REPORT
Sad experience with Jane Animal Hospital.
My 9 year old dog suddenly became sick on friday. Coughing blood and other symptoms. We brought him to vet in our area who gouged us on a blood test he didn'...
Sad experience with Jane Animal Hospital.
My 9 year old dog suddenly became sick on friday. Coughing blood and other symptoms. We brought him to vet in our area who gouged us on a blood test he didn't even need (but that is a different review *Bathurst Animal Hospital*). After spending most of my money at the first vet on
Friday, I had spent most of Friday searching for a vet who would do a payment plan so my dog could receive a diagnosis and possible treatment that he so desperately needed. (When I first got my dog Simba as a small puppy I had an extensive amount of savings, but now as a mom of 2 children and a student, I had very little savings left).
I finally got in contact with a female receptionist at Jane animal hospital. (I unfortunately did not get her name) between 3:55pm-4:25pm on Friday. I explained to her my situation. That my dog was ill, I brought him to vet on Friday afternoon, had asked them to do an X-ray but they pushed for a blood test that was not necessary which found nothing. I now had little money and was reaching out to different vets in the city to see if anyone would be willing to work out a payment plan with me. I explained to her the severity of his illness and that I could offer $100-$150 up front and could pay them weekly. She said yes we do payment plans here. I asked her a second time, are you sure you guys are able to accept a payment plan? I told her I promised to pay every week, she then continued to say that yes they do pay plans and they could help me no problems.
I then drove 40 minutes to their clinic (in traffic), was seen by a vet (I believe her name was Stephanie. She suggested we do an X-ray (I agreed with that). She proceeded to go over costs for this service, I mentioned to her my conversation with the receptionist regarding a payment plan. She told me she didn't believe that they offered payment plans as an option. She went to speak with the other staff and returned to tell me that No they did not offer payment plans. I burst into tears due to instant overwhelming feelings and frustration. She was kind and offered me kleenex and went to talk with the other staff once more. She returned to say that her staff did not remember speaking with me when I had first called and had a conversation about a payment plan but someone remembered speaking with me to re book the 5pm appointment to 5:30pm. I told her isn't it obviouds then that I had spoken with someone to book the 5pm appointment in the first place? Stephanie offered to help me lookup a vet that would offer a payment plan but she then instead just gave me two pamphlets of other hospitals that were 24 hours.
I left heartbroken.
1-2 days later the clinic manager or coordinater lady phoned me to discuss what happened. I explained the situation again and that I was not frustrated too much with the lady who gave me the wrong information but that I was really frustrated with whoever trained her. I told her that I had hoped someone had taken accountability for this situation and the mis-information that was given to me. She proceeded to tell me that one staff did admit to conversing with me when I phoned to book the 5pm appointment and she had remembered me asking but told me to hold on and she would ask and then the line got cut or something long those lines.. LIES LIES LIES. I was fuming mad and still am. Like make a mistake okay, TAKE OWNERSHIP! Don't completely lie about the conversation. I explained to the manager or coordinater lady exactly and how clearly the conversation was and that I had even asked twice to be very sure. She asked how she could fix this situation, I recommended that I felt a discounted X-ray would be very fair given the circumstances (It would have been good customer service and compensation). She said no we don't do that. Okay then, take this free advertising :). Good day!!
Gregg S.
6 Jun 2019
REPORT
Dr Odell does s great job taking care of our dog. This is the second dog we've brought to Jane Animal Hospital. Staff is friendly and efficient.
Nicole B.
19 Apr 2019
REPORT
My dog lucky is well taken care of when he goes here the vets staff are always kind and very informative even when i called after seeing them to explain stuff to me and even call and email to follow u...
My dog lucky is well taken care of when he goes here the vets staff are always kind and very informative even when i called after seeing them to explain stuff to me and even call and email to follow up to make sure my baby is ok lucky says thanks i thank you also keep up the great work :) i recommend this vet 100%
Ash E.
10 Feb 2019
REPORT
I've been bringing my dog here for over a year now and the staff are incredibly kind and accommodating. Whenever I have had questions about anything they get back to me right away. I get my dogs tick ...
I've been bringing my dog here for over a year now and the staff are incredibly kind and accommodating. Whenever I have had questions about anything they get back to me right away. I get my dogs tick and flea medications here in the summer and after we found out she had a heart murmur, they were quick to book her an ultrasound appointment and get back to me as soon as possible with the results. I highly recommend this facility in providing the best care for your furry loved ones !
Vanessa L.
9 Feb 2019
REPORT
I decided to bring my 8 week old kitten here who is now 18 weeks. The first time I came here I was misinformed about the pricing, I was shocked that my total went from $20 for a booster to $116 in the...
I decided to bring my 8 week old kitten here who is now 18 weeks. The first time I came here I was misinformed about the pricing, I was shocked that my total went from $20 for a booster to $116 in the end. When I asked for a break down of what I was paying for the receptionist seemed bothered by that she had a very bad attitude to be up at front desk. Although they do a good job and seem to genuinely care about animals the fact that you get misinformed is not good at all. I came here based on the fact that they're considered a "affordable" vet. Took my kitten here again for her last set of shots and the price was off again, the exam is mandatory, understood. However for an exam that consists of playing with my cat, listening to her heart and checking her ears that's definitely not worth the $70 + dollars they charge... My advice is to go to the humane society it may be a longer wait time but they never overcharged me!
Jayden P.
10 Aug 2018
REPORT
Look, I'm going to admit that I chose Jane Animal Hospital based on google reviews when searching for the absolute closest vet to my house in order to rush my cat in to get looked at. Google reviews f...
Look, I'm going to admit that I chose Jane Animal Hospital based on google reviews when searching for the absolute closest vet to my house in order to rush my cat in to get looked at. Google reviews for this vet clinic are STELLAR, so it was a no-brainer. Here is my 5/5 star review, and a big thank you to the amazing staff here:I got back from the long weekend vacation to find my cat doing HORRIBLY. She was very extremely lethargic, refusing to eat or drink, and crying in pain when touched around the mouth and face. To preface, my partner and I adopted her from PetSmart/an adoption agency working with PetSmart and we were told she was happy, healthy, albeit a little overweight and in dire need of a diet, but a great cat. Soon after we got her, we noticed that her breath was smelling HORRIBLE and one of her bottom incisors had fallen out. Uh-oh. Naturally, we took her back to the adoption agency to have her looked at by their vet. The vet from the agency told us that yes, it looks like her teeth are starting to rot in her mouth and will need to come out soon (why didn't anyone tell us this in the first place?! And why was this not noticed by the vet who cleared her for adoption?). She gave us some antibiotics and sent us on our way and told us to call in a week or so to schedule an appointment. Well, she didn't last that long. After finding Jane Animal Hospital on Google, we called to make an appointment and they took us right away. The techs were very thorough and started taking down notes on her condition and what we had to say about her symptoms and quick deterioration. Soon after, Dr. Johnson came in and started to physically examine our cat. She immediately noticed, after parting the white fur on our cats head, that her skin was starting to turn yellow, her gums/lips white, her inner eyelid white/yellow, gums rotting so badly that they were green and bright red and incredibly swollen. This was worse than what we had thought.Dr. Johnson explained to us that what was probably happening was this: Because of her badly (BADLY!!) infected mouth, she was refusing to eat or drink, which was leading to stress on her liver and kidneys, which started to back up her liver and give her fatty liver disease. We explained to Dr. Johnson that we were suppose to make an appointment with a different vet to get her teeth pulled, which Dr. Johnson was supportive of, but we were all worried that our cat wasn't going to last another week in the state she was in. Dr. Johnson gave us multiple quotes for different things she could help us with in the mean time (medication, a feeding tube, etc) while we waited to make a decision or decide what to do regarding the other vet. She also gave us a quote for Jane Animal Hospital to do the extraction themselves. During this whole procedure, Dr. Johnson was incredibly sympathetic, patient, thorough and answered all of our questions in the best way for us to understand. In the end, we decided that we couldn't wait for this other vet and we needed to help our cat ASAP. Dr. Johnson gave us some medication, high quality cat food to help her liver and pain killers to tide us over for 1.5 days until the surgery.The surgery went great; our cat had to have 25 teeth removed (you guys, you should have seen the x-rays and the photos they took of our cats mouth. It was truly horrific) and she had a feeding tube placed in her neck to aid in recovery and keeping her mouth in the least amount of pain possible. During the entire surgery process, we received text message updates and calls regarding what was being done and how she was doing. When we picked our cat up after surgery, another vet, Dr. Sterbinsky, came out to discuss the surgery, recovery and projected outcome. He explained to us everything that was done, and he took his time to go over what medication to give and the feeding plan/amounts that she was going to need every day. He was a pleasure and made us feel at ease about everything.Overall, we had such a positive experience. The staff were so kind, knowledgeable, patient, sympathetic and experienced. Yes, the procedure was expensive. But, they were upfront about what everything was going to cost from the minute we started to discuss what needed to be done, so there were no surprises. We are so thankful for the Jane Animal Hospital team.
Nadeem Chitaliya
10 Jul 2018
REPORT
Place is terrible, brought one of my puppies here for a allergy. Thinking they would explain what allergy he could possibly have. We are now certain it’s pollen allergies. The vet said he doesn’t know...
Place is terrible, brought one of my puppies here for a allergy. Thinking they would explain what allergy he could possibly have. We are now certain it’s pollen allergies. The vet said he doesn’t know. Then he prescribed us steroids without doing any test to find the root of the cause. These drugs may seem like "miracle drugs" as they may stop a dog's itch within a matter of days, they are not the answer to your dog's itchy problem long-term. They will only suppress your dog's immune system and cause more health problems down the road. These people just want money.
Fiona Turnbull
10 Jul 2018
REPORT
My family has taken our cats here for years and we've had nothing but amazing experiences. All the staff are friendly and knowledgeable, and the space is modern and clean. I've always felt welcomed an...
My family has taken our cats here for years and we've had nothing but amazing experiences. All the staff are friendly and knowledgeable, and the space is modern and clean. I've always felt welcomed and appreciated.
Kristina Ohlsson
26 Jun 2018
REPORT
I have been going to this vet for almost 2 years now and am very impressed. The reception staff are super friendly and the booking process easy. They even send text reminders!
The clinic is really cl...
I have been going to this vet for almost 2 years now and am very impressed. The reception staff are super friendly and the booking process easy. They even send text reminders!
The clinic is really clean and inviting (they have paw prints on their ceilings!) I feel very comfortable bringing my dog here..they listen to my concerns not only about my dog but also the fact that I live on a limited budget...they went over the pricing with me in the room before I headed to reception so I knew what I was expected to pay. They also didn't push me to purchase any extras which makes me feel a lot more comfortable. The vets and techs are professional, kind and caring, and handled my overly enthusiastic Jack Russell with ease! I'd recommend this place in a heartbeat.
Erik Harrison
22 Jun 2018
REPORT
very accommodating. they were able to get us in in 2 hours as compared to 4 days wait for a closer vet that we had been going to for years. clean office and friendly staff who took the time to explain...
very accommodating. they were able to get us in in 2 hours as compared to 4 days wait for a closer vet that we had been going to for years. clean office and friendly staff who took the time to explain the procedures, give us ample time to ask questions. very up front and transparent about costs and leave the decisions up to us. much appreciated, thanks!
les f
30 May 2018
REPORT
I recently moved to the neighbourhood and brought my 17 year old cat in for a check up. The staff are wonderful, respond promptly to calls or emails, and most importantly are very knowledgeable. The v...
I recently moved to the neighbourhood and brought my 17 year old cat in for a check up. The staff are wonderful, respond promptly to calls or emails, and most importantly are very knowledgeable. The vet identified some age related health issues in my cat and have her on the right path to live her remaining years in the best health possible. I highly recommend Jane Animal Hospital.
Biron Garnier
30 May 2018
REPORT
We have been coming here since we got our puppy a few years ago. Luckily and what has proven to be very valuable for us was their puppy insurance plan that allowed us unlimited visits to see the vet. ...
We have been coming here since we got our puppy a few years ago. Luckily and what has proven to be very valuable for us was their puppy insurance plan that allowed us unlimited visits to see the vet. When booking our visits, the office was always prompt in finding time for us. The staff is cheerful and friendly, even after our numerous visits and after our puppy plan ended we didn't feel pressured to continue with another plan and I found most of their recommendation for products and services fair.
Regarding price, I think they are competitive with other vets in Toronto. And lastly, our time when talking to the vet is useful. They listen to our experience and what we have tried before coming into the office, explain the different scenarios and what might have caused the problem, have answered all the questions we have then or by email afterwards, and a few days later always send a follow-up email/phone call to check how our dog is doing.
Definitely recommend!
Ivorie Pinto
26 May 2018
REPORT
Jane Animal Hospital has been the best choice I have ever made in terms of care for my pets. I am a first time owner of a kitten and felt really lost in terms of what to do to care for him. They have ...
Jane Animal Hospital has been the best choice I have ever made in terms of care for my pets. I am a first time owner of a kitten and felt really lost in terms of what to do to care for him. They have helped me every step of the way and made amazing recommendations that have worked for us in terms of my kitten’s behavioir, diet and overall health. Dr. Odell and the rest of the staff have been super caring and patient in answering my never ending questions!
Thank you to everyone at Jane Animal Hospital for making this new and scary experience a carefree one!
Sarah Young
26 May 2018
REPORT
I cannot begin to describe how amazing this vet clinic is. I was so scared choosing a vet clinic for my puppy especially being a first time dog owner. All the staff were all so kind, informative, and ...
I cannot begin to describe how amazing this vet clinic is. I was so scared choosing a vet clinic for my puppy especially being a first time dog owner. All the staff were all so kind, informative, and friendly. Every appointment I’ve had so far has been great. Each vet has amazing advice and has helped me ease my anxiety and fears. They are always so thorough and go above and beyond even for the simplest things. I highly recommend this vet to anyone! Thanks to all the staff working there, the collaboration of each of the time members shows greatly.
Madeleine Lyons
26 May 2018
REPORT
We switched over from our last vet as we wanted a vet that could answer all our questions with what we felt was strong scientific rationale, and we heard from several of our neighbours that this clini...
We switched over from our last vet as we wanted a vet that could answer all our questions with what we felt was strong scientific rationale, and we heard from several of our neighbours that this clinic was amazing. Sure enough our first appointment was 45 minutes and the vet took the time to patiently and comprehensively explain their recommendations. They even followed up with the research department of Brevecto to validate their suggestion. Really commendable service!
Luiza Villadoniga
17 May 2018
REPORT
I had no expectations becouse cats are unpredictable creatures...however my cat was very comfortable and relaxed. The staff and the doctor made my cat feel safe. That is definitely the place I would ...
I had no expectations becouse cats are unpredictable creatures...however my cat was very comfortable and relaxed. The staff and the doctor made my cat feel safe. That is definitely the place I would recomend for cats.
Cavan Thornton
13 May 2018
REPORT
They were amazing! You can tell they really care about the animals. They also do a great job at making the client feel at ease while you are there. This is a great vet clinic.
Christine Vinci
6 May 2018
REPORT
Appointment times were convenient. Staff was very friendly. Vet technician and Vet were very knowledge and gentle. They answered all my questions without rush.
Janet Cao
13 Apr 2018
REPORT
After almost 13years with my current vet, I decided to look for a new vet for my dogs upcoming dental surgery. The clinic is amazing. It is very friendly, providing me a free detail quote by the te...
After almost 13years with my current vet, I decided to look for a new vet for my dogs upcoming dental surgery. The clinic is amazing. It is very friendly, providing me a free detail quote by the technician, and also showed me their back office, their operation areas. It's clean and tidy. In my first visit with the doctor, he also explained me what is need to do, what is not. This really inspires me that the clinic is not driven by sales only, it makes me trust more. Thank you so much for your patience with all my questions, Claudia, Dr. Odely. Even though it's a bit distant, but I feel it is totally worth for me to have my lovely dog in a trusted hands.
Jaden Belliveau
7 Feb 2018
REPORT
The staff are so friendly and welcoming, my dog loves coming to visit! They always take such great care of Jersey! She has had 2 day-long stays at the hospital for medical reasons and the vet kept m...
The staff are so friendly and welcoming, my dog loves coming to visit! They always take such great care of Jersey! She has had 2 day-long stays at the hospital for medical reasons and the vet kept me informed of Jersey’s progress throughout the day via texts and phone calls. Thank you Jane Animal Hospital!
Brea O.
7 Feb 2018
REPORT
I just moved to the area and needed a new vet, especially since adding a puppy to my fur-family. I was concerned about a symptom and they scheduled me to come in right away. I found their prices to be...
I just moved to the area and needed a new vet, especially since adding a puppy to my fur-family. I was concerned about a symptom and they scheduled me to come in right away. I found their prices to be extremely reasonable, especially because the entire staff spend a great deal of time. I did not feel rushed and the doctor was very helpful. She offered helpful advice and I look forward to future business here.
sara ferrante
31 Jan 2018
REPORT
Amazing experience from when I was booking the appointment up until the end of Jackson’s appointment. All the staff are very kind and welcoming, to both Jackson and I. I would recommend Jane Animal Ho...
Amazing experience from when I was booking the appointment up until the end of Jackson’s appointment. All the staff are very kind and welcoming, to both Jackson and I. I would recommend Jane Animal Hospital to anyone! It is simply amazing. They are very imformative and ask for your approval when it comes to things such as swab tests and etc. They are also very gentle, and knew how to make Jackson feel comfortable, when it came to things such as his vaccinations or putting in his ear drops. I cannot stress how amazing this clinic is, thank you Jane Animal Hospital!!!!!
Samantha C
23 Jan 2018
REPORT
By far one of the top veterinary clinics I have taken my dogs to. They have always accommodated me when needed, and always been friendly and caring about it. My dogs actually like going to the vet bec...
By far one of the top veterinary clinics I have taken my dogs to. They have always accommodated me when needed, and always been friendly and caring about it. My dogs actually like going to the vet because they are treated so well by all of the staff and Doctors. I have never felt pressured to buy things, or spend money, and they always offer options for all budget levels. I would highly recommend the clinic to anyone looking for top notch veterinary care.
Julia
20 Jan 2018
REPORT
Always a pleasure going to Jane Animal Hospital, for both my dog and myself! Very friendly and knowledgeable staff, vets and techs alike, who always go the extra mile to ensure that your furry family ...
Always a pleasure going to Jane Animal Hospital, for both my dog and myself! Very friendly and knowledgeable staff, vets and techs alike, who always go the extra mile to ensure that your furry family member is in great health. They never pressure you into anything and always share loads of helpful info at appointments. I always know that my dog is in great hands here. Also, great hours! I very highly recommend Jane Animal Hospital!
Callie
31 May 2017
REPORT
I have been taking my cat to Jane Animal Hospital since we first adopted him many years ago. I have always found their care to be amazing. Love their preorder service for pet food and supplies as well...
I have been taking my cat to Jane Animal Hospital since we first adopted him many years ago. I have always found their care to be amazing. Love their preorder service for pet food and supplies as well.
Renuka Gupta
25 May 2017
REPORT
Appointments can be set up easily, and not much delays are seen. The staff and the doctor takes time to explain each details about the pet, and also takes extra steps like recommending which meds are ...
Appointments can be set up easily, and not much delays are seen. The staff and the doctor takes time to explain each details about the pet, and also takes extra steps like recommending which meds are better for your pet and why. Frankly when my dog met with an accident, more than the emergency hospital, this clinic reduced my stress and my pet's stress, always will be thankful for practical steps suggested by them. Thank you again to the Staff and Doctor.
John Harris
21 May 2017
REPORT
Wonderful staff and doctors make this a truly fantastic place for all your pets health care. We have been " family " for almost 30 years now. The caring compassionate staff have always been there for ...
Wonderful staff and doctors make this a truly fantastic place for all your pets health care. We have been " family " for almost 30 years now. The caring compassionate staff have always been there for the highs and the lows of your pets life.
I can't recommend them enough to people.
Jamie Stewart
10 Apr 2017
REPORT
I brought my new rescue pup, Zelda, to Jane Animal Hospital for her first exam last week and all of the staff were fantastic. Zelda is usually quite shy but she opened up and was very comfortable wit...
I brought my new rescue pup, Zelda, to Jane Animal Hospital for her first exam last week and all of the staff were fantastic. Zelda is usually quite shy but she opened up and was very comfortable with everyone there right away. They're super friendly, informative, listen to your questions and provide you with as much time and information as you need. They shared everything that I needed to know but also let me make decisions myself, ensuring that my decision was properly educated first. I am very happy with how they handled Zelda and how transparent everything was and am looking forward to having a continued relationship with them for all of Zelda's needs going forward! Thanks Dr. Johnson and Tina!
Nidal Amrani
10 Mar 2017
REPORT
2nd time around so far has been pleasant. Staff sound very up beat and cheerful which is a breath of fresh air and makes the place feel welcoming and inviting. Despite the invoicing error made on one ...
2nd time around so far has been pleasant. Staff sound very up beat and cheerful which is a breath of fresh air and makes the place feel welcoming and inviting. Despite the invoicing error made on one of my previous visits it is now water under the bridge. Everyone is entitled to make mistakes and after all we are human... things happen. Everyone deserves and second chance and they haven't let me down so far. Thank you guys for the great work you do and for taking care of our precious little buddies.
Kathryn Kearns
30 Jan 2017
REPORT
Brought my kitty here today for the first time. The staff was extremely kind and helpful over the phone AND in person during my appointment. It is a huge weight off my shoulders to know I can rely on ...
Brought my kitty here today for the first time. The staff was extremely kind and helpful over the phone AND in person during my appointment. It is a huge weight off my shoulders to know I can rely on such a compassionate team in my area. Thank you!
Nelson Santos
20 Jan 2017
REPORT
Great place, staff is every kind and patient with the pets and explaining things clearly to the owners :)
Ben Roth
20 Jan 2017
REPORT
Excellent staff and service!! We took both our cat and dog in and were greeted with friendly faces and knowledgeable staff. Both out vet tech and our vet (jeff) were great!!
Sabie Surtee
19 Jan 2017
REPORT
As a Canadian who has returned back to Toronto from South Africa with my 2 dachshunds, I was BLOWN away by your practice. You have an EXCELLENT team. My dogs and I were treated like gold and Dr Amina ...
As a Canadian who has returned back to Toronto from South Africa with my 2 dachshunds, I was BLOWN away by your practice. You have an EXCELLENT team. My dogs and I were treated like gold and Dr Amina Johnson was BRILLIANT, so were the staff in the front. I have already recommended your practice to my friends who have dogs. The quality of your service leaves me very reassured that my dogs health and well being will be looked after. We left behind an excellent Vet in Cape Town South Africa and I was concerned about whether we would ever find another vet to match Dr Gary Bogner. My mind has been put to rest now. Thanks so much, and keep up the good work!!
Esther Saunders
29 Dec 2016
REPORT
I have been around the country and used the services of many veterinary clinics/hospitals and never have I felt so welcome and comfortable as I did the first day at Jane Animal Hospital. No lengthy wa...
I have been around the country and used the services of many veterinary clinics/hospitals and never have I felt so welcome and comfortable as I did the first day at Jane Animal Hospital. No lengthy waits, staff very friendly, and I feel they treated my pets with exceptional care. I would recommend them to others in a heart beat.
Toby Jones
21 Oct 2016
REPORT
Amazing team! My dog was sick and they squeezed me in right away, same day. They are very professional and knowledgeable. Thank you everybody, great job!
Irene D.
13 Oct 2016
REPORT
Tina went out of her way to assist me with a lost cat. She spoke to me personally. She examined the cat. She called France in order to determine the microchip registration.I am very impressed by her...
Tina went out of her way to assist me with a lost cat. She spoke to me personally. She examined the cat. She called France in order to determine the microchip registration.I am very impressed by her care.
Laura Berthiaume
21 Sep 2016
REPORT
I have brought my older beagle here twice in an emergency. She lives full time with my dad in Windsor and that's where her regular vet is, although I have her a few times a year for a month or so. I c...
I have brought my older beagle here twice in an emergency. She lives full time with my dad in Windsor and that's where her regular vet is, although I have her a few times a year for a month or so. I can't say enough about how amazing the staff are here. Amazing vets and friendly staff. I have never been pushed to do more or pay more. They always let me know my options and how much things cost. I also feel the costs are very reasonable for Toronto. Thank you again for helping my old gal!
Cameron C.
6 Sep 2016
REPORT
I have been going to JAH with my pug for nearly ten years now. Their services are not cheap, but in comparison to other establishments, they are competitive although slightly higher. More importantl...
I have been going to JAH with my pug for nearly ten years now. Their services are not cheap, but in comparison to other establishments, they are competitive although slightly higher. More importantly, they have provided excellent care, been supportive of our wishes and informative during visits. Their staff are professional, very warm and loving toward our fury family member and on a few occasions when we needed urgent care, they did not hesitate to provide immediate walk-in care.
Abigail Maccarone
26 Mar 2016
REPORT
We took our baby french bulldog Mabel here after a horrible experience at another vet. The veterinarian and staff have been so informative and helpful. So happy we made the switch!
Brooke M.
16 Nov 2015
REPORT
Brutal... they charge you out the ass for misdiagnosis. In past two months ive been there twice when my dog was itchy. They examined him for about three minutes and then prescribed him steroids. The w...
Brutal... they charge you out the ass for misdiagnosis. In past two months ive been there twice when my dog was itchy. They examined him for about three minutes and then prescribed him steroids. The whole thing cost about 160 maybe more. Then came back to say that the problem continued to persist and they spent two minutes brushing him to determine he has a mild case of fleas..... then charged me 110 for a reexamination and the flea meds.... are you kidding me? Crooks.
Luis Paiva
31 Oct 2015
REPORT
This location it's the best , and all staff and doctors are so great always trying their best to help. I'm so happy that we've found this location.
L B.
23 Sep 2015
REPORT
Brought my dog in here one time as I was visiting family and he had an ear infection. I had recently switched him to a raw diet, and knew he was detoxing, but his ears were red and raw from all the i...
Brought my dog in here one time as I was visiting family and he had an ear infection. I had recently switched him to a raw diet, and knew he was detoxing, but his ears were red and raw from all the itching. We saw Dr. Johnson who was adamant on not feeding raw and telling me that "dogs digestive systems are more similar to humans than you think". Maybe vets aren't educated on canine nutrition in school, but here's a quick lesson: Cats and Dogs are CARNIVORES. They don't need carbs/veggies in their diet. Their digestive tracts are much shorter than ours, and their stomachs more acidic. Maybe some updated education is required before you give clients incorrect information, or maybe that's what keeps you in business - kibble fed animals who are constantly sick.
Leila Buckler
23 Sep 2015
REPORT
The vets have been terrific. Their caring approach and attentiveness to their patients have eased our worries many times. They have been available by way of phone and internet which has supported us t...
The vets have been terrific. Their caring approach and attentiveness to their patients have eased our worries many times. They have been available by way of phone and internet which has supported us through our travels. I highly recommend their service.
Jim Nanavati
7 Aug 2015
REPORT
Efficient and reasonable....did an excellent job in dealing with the Pepper.
A S.
17 Jul 2015
REPORT
My kitties get the best care here by everyone. We switched from another vet that would never have openings for my cats when they needed it. Jane Animal Hospital always accommodates us when we're in ne...
My kitties get the best care here by everyone. We switched from another vet that would never have openings for my cats when they needed it. Jane Animal Hospital always accommodates us when we're in need. Unlike some of the reviews about Jane being over priced, I've had the opposite experience. Our North Toronto vet had much higher prices. I guess it's all relative ;)I'm happy and confident that my cats are in loving hands when they're with anyone at a Jane Animal Hospital.
Sue Novak
7 Jul 2015
REPORT
From the first time we walked into Jane Animal Hospital, Timber and I have felt like we're family. All our wonderful friends at Jane Animal Hospital have provided comfort to Timber and I numerous tim...
From the first time we walked into Jane Animal Hospital, Timber and I have felt like we're family. All our wonderful friends at Jane Animal Hospital have provided comfort to Timber and I numerous times over the past nine years and his various health issues. Also, our family owes you for the additional four years we had with Klondike, your second opinion was much appreciated after his former vet considered his condition terminal. Thank you for taking such good care of the four-legged members of our family.
Izalino Coelho
6 Jul 2015
REPORT
Had my first appointment here and the experience and environment is very welcoming. Professional and caring staff that know how to take care of your pet. I think Ruby and I have found the animal hospi...
Had my first appointment here and the experience and environment is very welcoming. Professional and caring staff that know how to take care of your pet. I think Ruby and I have found the animal hospital we love.
Jane Odessa
24 Jun 2015
REPORT
I have been bringing my furry family into the Jane Animal Hospital for almost 14 years. These professionals are bright, efficient, kind and compassionate. I have always felt my furry friends are in ...
I have been bringing my furry family into the Jane Animal Hospital for almost 14 years. These professionals are bright, efficient, kind and compassionate. I have always felt my furry friends are in very good care at Jane Animal Hospital. Dr. Sterbinsky, Dr. Johnson and Dr. Odell are always wanting and willing to research any concerns I raise as can also be said about any of the staff team there. Thank you all for helping me to keep my furry family healthy and well. Posted on behalf of Felicia N.
Lacey Lazey Smith
14 Mar 2015
REPORT
Disgusting. Came across this supposed hospital while googling tendonectomy- why would a vet ever perform such a pointless and unethical procedure? It's severing the tendon in a cats toes so the cat ca...
Disgusting. Came across this supposed hospital while googling tendonectomy- why would a vet ever perform such a pointless and unethical procedure? It's severing the tendon in a cats toes so the cat can't use its claws. The cat still needs to have it's nails clipped every 1-2 weeks. If you have time to trim your cats nails every 1-2 weeks you may as well do so to keep the cat from scratching and avoid this unnecessary surgery.
Lauren B.
25 Mar 2014
REPORT
Went for a check-up with the gut feeling that it would be more, ends up my cat needs several teeth pulled. (Side note, why will cats yell for hours at a closed door but not offer a peep about their st...
Went for a check-up with the gut feeling that it would be more, ends up my cat needs several teeth pulled. (Side note, why will cats yell for hours at a closed door but not offer a peep about their stupid jaw being all swollen up and in pain? Caaaat.)I had Dr Johnson, who was friendly and conversational, explained everything logically and thoroughly but not like I was an idiot. Laid out exactly what they would be doing and the maximum it would cost so I could budget for the next visit. Brigette, the tech, was super helpful and taught me how to administer the antibiotics and even gave me a couple samples of the treat pouches so I could see if my cat liked them before buying a whole bag. Even the receptionist, Marija, was kind and cheerful both on the phone and in person. Everything was very efficient and digital, their website is great, informative and lets you set up appointments online, and they were all really good with my cat. I especially loved the super zen clinic cats who wandered around and napped on the front desk respectively.I can't address cost comparison, as I haven't been to a lot of vets in the city, but it seemed fair to me. I hope to make this my regular place.
Cat B.
10 Feb 2014
REPORT
Jane Animal Hospital is Ok. I've been there a couple of times. The care is Ok but I'm only giving them 2 stars because I've found their prices to be way too high. My dog needs her glands expelled *reg...
Jane Animal Hospital is Ok. I've been there a couple of times. The care is Ok but I'm only giving them 2 stars because I've found their prices to be way too high. My dog needs her glands expelled *regularly* and my previous vet charged less than half of what Jane charges. It's a very simple -- if somewhat unpleasant -- procedure that literally takes 5 minutes yet they charge me almost the cost of a full consultation/check-up. The last time I was in, the vet did not perform the procedure, the techs did. They took my dog into another room (not required for this procedure) but didn't close the door so I could see and hear them using my dog to train one of their techs on how to perform this procedure. My dog is anxious as it is; this didn't help. I'm all for training but I would have felt better if they had a) asked me and b) not charged me so much.As the 2-star rating says: "Meh. I've experienced better."
Mike C.
22 Jul 2012
REPORT
Professional vet's and doctors. However, their upfront price quote (by the receptionist) was way off what it finally did cost. All I needed was the basic vaccines for our cat kitten. I did feel cheate...
Professional vet's and doctors. However, their upfront price quote (by the receptionist) was way off what it finally did cost. All I needed was the basic vaccines for our cat kitten. I did feel cheated and miissinformed
Alex S.
23 Jan 2010
REPORT
A bit on the expensive side but excellent service and care for your pet. They are also very kind. We have a cat that was quite sick but is now inexcellent health thanks to Jane Animal Hospital.
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FAQs
Where is Jane Animal Hospital located?
Jane Animal Hospital is located at 313 Jane St, Toronto, Ontario M6S 3Z3. It's easily accessible to pet owners in the Toronto area and surrounding communities.
What time does Jane Animal Hospital open and close each day?
Jane Animal Hospital is open Monday 08:30 AM - 21:00 PM, Tuesday 08:30 AM - 21:00 PM, Wednesday 08:30 AM - 21:00 PM, Thursday 08:30 AM - 21:00 PM, Friday 08:30 AM - 21:00 PM. On Saturdays, it's open 09:00 AM to 17:00 PM. They are closed on Sundays.
Is Jane Animal Hospital open on Saturdays?
Yes, Jane Animal Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 17:00 PM.
Is Jane Animal Hospital open on Sundays?
No, Jane Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Jane Animal Hospital offer emergency or 24-hour services?
Yes, Jane Animal Hospital provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Jane Animal Hospital?
Online booking through TopVet is currently unavailable for Jane Animal Hospital. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Jane Animal Hospital offer?
Jane Animal Hospital in Toronto offers a range of veterinary services, including 24 Hour Emergency, Acupuncture, Allergy Testing, Anesthesiology, Behavioral Counseling. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Jane Animal Hospital offer vaccinations for pets?
Yes, Jane Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Toronto clinic.
Does Jane Animal Hospital offer pet dental care?
Absolutely. Jane Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Jane Animal Hospital?
Jane Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Toronto.
Does Jane Animal Hospital provide boarding or kennel services?
Yes, Jane Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Jane Animal Hospital?
Jane Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Toronto has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Jane Animal Hospital microchip my pet?
Yes, Jane Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:30 AM – 9:00 PM
Tuesday
Tue
8:30 AM – 9:00 PM
Wednesday
Wed
8:30 AM – 9:00 PM
Thursday
Thu
8:30 AM – 9:00 PM
Friday
Fri
8:30 AM – 9:00 PM
Saturday
Sat
9:00 AM – 5:00 PM
Services
24 Hour Emergency
Acupuncture
Allergy Testing
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Endoscopy
Genetic Disease Testing
Grooming
Homeopathy
House Calls
In-House Pharmacy
Internal Medicine
Isolation Unit
Laboratory
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pain Management
Parasite Prevention
Pet Euthanasia
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Spay/Neuter
Surgery
Ultrasound
Vaccinations
Wellness Exams
Wellness Plans
Popular Hours
6a
12p
6p
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Incorrect information? Let us know
Jane Animal Hospital
Toronto, Ontario
Book an Appointment
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General Info
At Jane Animal Hospital, we strive to meet the ever-evolving needs of pets and their families. Jane Animal Hospital is a well-known veterinary clinic in Toronto, and is a trusted source that pet lovers can rely on for the services their pets need. The clinic’s location in Ontario allows pet owners from the neighboring areas to access regular services. Depending on the case, the services to be offered include routine checkups together with vaccination of pets and screening of diseases at an early stage together with consultation for diagnosis. Jane Animal Hospital creates a safe and caring environment that comforts the pets and their owners. The Toronto-based veterinary team handles various health needs, ranging from skin and coat issues to dental and mobility challenges. The clinic also looks into wellness visits and preventive plans and is well-versed in handling urgent issues such as infections and digestive alterations. Pet owners in Ontario often seek the expertise of Jane Animal Hospital when their pets face difficult diagnoses or when caring for senior animals with chronic ailments. A lot of clients comment on how the clinic talks to people and presents things in a very straightforward, kind and clear way. Thus, pet owners can feel confident in the decisions they make concerning their pets. Many clients continue to use our services long enough to establish trust because the quality is always consistent. Their thorough understanding of both basic and advanced veterinary topics enables them to appropriately guide the animals’ long-term care. Jane Animal Hospital continues to grow as more pet owners either move into the Toronto area or want to access veterinary services nearby. Additionally, the clinic’s ties with the local pet community build a support network for responsible pet ownership and animal care. Ontario remains a reliable choice for an established practice with both regular and emergency service offerings. Jane Animal Hospital is a nearby clinic for people living in Toronto and other regions of Ontario. There is always a need for veterinary services among new pet owners who need guidance and seasoned clients managing special conditions. And as a practice, it performs an important community role which it accomplishes. Services range from 24 Hour Emergency to Acupuncture, depending on your pet's needs. From a new puppy’s health needs to an elderly pet’s ongoing medical conditions, Jane Animal Hospital has continued to assist families all over Toronto.
Business Hours
Monday
08:30AM-21:00PM
Tuesday
08:30AM-21:00PM
Wednesday
08:30AM-21:00PM
Thursday
08:30AM-21:00PM
Friday
08:30AM-21:00PM
Saturday
09:00AM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Acupuncture
Allergy Testing
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Dermatology
Deworming
Diagnostics
Emergency Care
Endoscopy
Genetic Disease Testing
Grooming
Homeopathy
House Calls
In-House Pharmacy
Internal Medicine
Isolation Unit
Laboratory
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Orthopedic Surgery
Pain Management
Parasite Prevention
Pet Euthanasia
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Spay/Neuter
Surgery
Ultrasound
Vaccinations
Wellness Exams
Wellness Plans
Team
Marika Sterbinsky
Veterinarian
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Reviews
N
26 Dec 2024
I took my puppy here from when she was 3 months old for almost 2 years. I had no issues with the vets but had a couple of bad encounters with a couple of their vet techs who had such a negative and c...
I took my puppy here from when she was 3 months old for almost 2 years. I had no issues with the vets but had a couple of bad encounters with a couple of their vet techs who had such a negative and condescending attitude and this was our last interaction: One day I was turned away from my dogs grooming appointment because her rabies shot wasn’t up to date. This made me wonder how come I get email reminders for her teak and flea medicine and everything else but something more important like rabies shot reminders? Plus I didn’t think I was being contacted for my dogs annual check up which would be due soon if not already passed so I called the office to schedule an appointment for both. During our appointment I was advised by the vet tech Mallory that due to the gap my dog would now have to get extra shots for her rabies to be up to date. I was not thrilled about this and asked her how come I didn’t get an email about her rabies shot being due? She says I should have gotten an email, they do send reminders. I say I don’t think so, I checked both my inbox and junk so I’m pretty sure I just didn’t get sent one. She looks annoyed and says something along the lines of “well we have thousands of customers so sometimes we just can’t be on top of every single one”. I didn’t say anything back but came home and started looking for a new vet. Let me tell you right now it’s nice that you have thousand of other customers because I certainly won’t be spending my money here. Thank you.
James
5 May 2021
Bad experience. I brought in our senior cat, concerned that he might be in pain. I was told a physical examination didn't show any explanation for why he was falling over, stretching out his limbs, an...
Bad experience. I brought in our senior cat, concerned that he might be in pain. I was told a physical examination didn't show any explanation for why he was falling over, stretching out his limbs, and yowling, and no suggestion or expertise was offered about what was going on. I was also told that they couldn't hear his heart murmur because he was purring too loudly. The vet suggested both an x-ray and a blood test. I went with just the x-ray, explaining that since he has a known heart condition, this would likely give us some clues. The x-ray came back, I was told, with his heart looking fine. A second opinion from another vet confirmed that the x-ray didn't show anything concerning. Perhaps we wanted to try a blood test?
It was a disturbing experience. It seemed like the vet was offering information only if I kept agreeing to tests costing upwards of $200 each. What if I had agreed to a blood test and was again told that results were inconclusive? I would have spent $750 to find out nothing is wrong with the cat.
Now they're emailing us and calling us on a weekly basis, presumably to see if the cat is still alive. He is, and we're pretty sure that the behaviour is feline dementia (thanks Google). After this treatment of our senior cat, we're going with a different animal hospital next time.
Breanna
6 Aug 2019
Sad experience with Jane Animal Hospital.
My 9 year old dog suddenly became sick on friday. Coughing blood and other symptoms. We brought him to vet in our area who gouged us on a blood test he didn'...
Sad experience with Jane Animal Hospital.
My 9 year old dog suddenly became sick on friday. Coughing blood and other symptoms. We brought him to vet in our area who gouged us on a blood test he didn't even need (but that is a different review *Bathurst Animal Hospital*). After spending most of my money at the first vet on
Friday, I had spent most of Friday searching for a vet who would do a payment plan so my dog could receive a diagnosis and possible treatment that he so desperately needed. (When I first got my dog Simba as a small puppy I had an extensive amount of savings, but now as a mom of 2 children and a student, I had very little savings left).
I finally got in contact with a female receptionist at Jane animal hospital. (I unfortunately did not get her name) between 3:55pm-4:25pm on Friday. I explained to her my situation. That my dog was ill, I brought him to vet on Friday afternoon, had asked them to do an X-ray but they pushed for a blood test that was not necessary which found nothing. I now had little money and was reaching out to different vets in the city to see if anyone would be willing to work out a payment plan with me. I explained to her the severity of his illness and that I could offer $100-$150 up front and could pay them weekly. She said yes we do payment plans here. I asked her a second time, are you sure you guys are able to accept a payment plan? I told her I promised to pay every week, she then continued to say that yes they do pay plans and they could help me no problems.
I then drove 40 minutes to their clinic (in traffic), was seen by a vet (I believe her name was Stephanie. She suggested we do an X-ray (I agreed with that). She proceeded to go over costs for this service, I mentioned to her my conversation with the receptionist regarding a payment plan. She told me she didn't believe that they offered payment plans as an option. She went to speak with the other staff and returned to tell me that No they did not offer payment plans. I burst into tears due to instant overwhelming feelings and frustration. She was kind and offered me kleenex and went to talk with the other staff once more. She returned to say that her staff did not remember speaking with me when I had first called and had a conversation about a payment plan but someone remembered speaking with me to re book the 5pm appointment to 5:30pm. I told her isn't it obviouds then that I had spoken with someone to book the 5pm appointment in the first place? Stephanie offered to help me lookup a vet that would offer a payment plan but she then instead just gave me two pamphlets of other hospitals that were 24 hours.
I left heartbroken.
1-2 days later the clinic manager or coordinater lady phoned me to discuss what happened. I explained the situation again and that I was not frustrated too much with the lady who gave me the wrong information but that I was really frustrated with whoever trained her. I told her that I had hoped someone had taken accountability for this situation and the mis-information that was given to me. She proceeded to tell me that one staff did admit to conversing with me when I phoned to book the 5pm appointment and she had remembered me asking but told me to hold on and she would ask and then the line got cut or something long those lines.. LIES LIES LIES. I was fuming mad and still am. Like make a mistake okay, TAKE OWNERSHIP! Don't completely lie about the conversation. I explained to the manager or coordinater lady exactly and how clearly the conversation was and that I had even asked twice to be very sure. She asked how she could fix this situation, I recommended that I felt a discounted X-ray would be very fair given the circumstances (It would have been good customer service and compensation). She said no we don't do that. Okay then, take this free advertising :). Good day!!
Gregg S.
6 Jun 2019
Dr Odell does s great job taking care of our dog. This is the second dog we've brought to Jane Animal Hospital. Staff is friendly and efficient.
Nicole B.
19 Apr 2019
My dog lucky is well taken care of when he goes here the vets staff are always kind and very informative even when i called after seeing them to explain stuff to me and even call and email to follow u...
My dog lucky is well taken care of when he goes here the vets staff are always kind and very informative even when i called after seeing them to explain stuff to me and even call and email to follow up to make sure my baby is ok lucky says thanks i thank you also keep up the great work :) i recommend this vet 100%
Ash E.
10 Feb 2019
I've been bringing my dog here for over a year now and the staff are incredibly kind and accommodating. Whenever I have had questions about anything they get back to me right away. I get my dogs tick ...
I've been bringing my dog here for over a year now and the staff are incredibly kind and accommodating. Whenever I have had questions about anything they get back to me right away. I get my dogs tick and flea medications here in the summer and after we found out she had a heart murmur, they were quick to book her an ultrasound appointment and get back to me as soon as possible with the results. I highly recommend this facility in providing the best care for your furry loved ones !
Vanessa L.
9 Feb 2019
I decided to bring my 8 week old kitten here who is now 18 weeks. The first time I came here I was misinformed about the pricing, I was shocked that my total went from $20 for a booster to $116 in the...
I decided to bring my 8 week old kitten here who is now 18 weeks. The first time I came here I was misinformed about the pricing, I was shocked that my total went from $20 for a booster to $116 in the end. When I asked for a break down of what I was paying for the receptionist seemed bothered by that she had a very bad attitude to be up at front desk. Although they do a good job and seem to genuinely care about animals the fact that you get misinformed is not good at all. I came here based on the fact that they're considered a "affordable" vet. Took my kitten here again for her last set of shots and the price was off again, the exam is mandatory, understood. However for an exam that consists of playing with my cat, listening to her heart and checking her ears that's definitely not worth the $70 + dollars they charge... My advice is to go to the humane society it may be a longer wait time but they never overcharged me!
Jayden P.
10 Aug 2018
Look, I'm going to admit that I chose Jane Animal Hospital based on google reviews when searching for the absolute closest vet to my house in order to rush my cat in to get looked at. Google reviews f...
Look, I'm going to admit that I chose Jane Animal Hospital based on google reviews when searching for the absolute closest vet to my house in order to rush my cat in to get looked at. Google reviews for this vet clinic are STELLAR, so it was a no-brainer. Here is my 5/5 star review, and a big thank you to the amazing staff here:I got back from the long weekend vacation to find my cat doing HORRIBLY. She was very extremely lethargic, refusing to eat or drink, and crying in pain when touched around the mouth and face. To preface, my partner and I adopted her from PetSmart/an adoption agency working with PetSmart and we were told she was happy, healthy, albeit a little overweight and in dire need of a diet, but a great cat. Soon after we got her, we noticed that her breath was smelling HORRIBLE and one of her bottom incisors had fallen out. Uh-oh. Naturally, we took her back to the adoption agency to have her looked at by their vet. The vet from the agency told us that yes, it looks like her teeth are starting to rot in her mouth and will need to come out soon (why didn't anyone tell us this in the first place?! And why was this not noticed by the vet who cleared her for adoption?). She gave us some antibiotics and sent us on our way and told us to call in a week or so to schedule an appointment. Well, she didn't last that long. After finding Jane Animal Hospital on Google, we called to make an appointment and they took us right away. The techs were very thorough and started taking down notes on her condition and what we had to say about her symptoms and quick deterioration. Soon after, Dr. Johnson came in and started to physically examine our cat. She immediately noticed, after parting the white fur on our cats head, that her skin was starting to turn yellow, her gums/lips white, her inner eyelid white/yellow, gums rotting so badly that they were green and bright red and incredibly swollen. This was worse than what we had thought.Dr. Johnson explained to us that what was probably happening was this: Because of her badly (BADLY!!) infected mouth, she was refusing to eat or drink, which was leading to stress on her liver and kidneys, which started to back up her liver and give her fatty liver disease. We explained to Dr. Johnson that we were suppose to make an appointment with a different vet to get her teeth pulled, which Dr. Johnson was supportive of, but we were all worried that our cat wasn't going to last another week in the state she was in. Dr. Johnson gave us multiple quotes for different things she could help us with in the mean time (medication, a feeding tube, etc) while we waited to make a decision or decide what to do regarding the other vet. She also gave us a quote for Jane Animal Hospital to do the extraction themselves. During this whole procedure, Dr. Johnson was incredibly sympathetic, patient, thorough and answered all of our questions in the best way for us to understand. In the end, we decided that we couldn't wait for this other vet and we needed to help our cat ASAP. Dr. Johnson gave us some medication, high quality cat food to help her liver and pain killers to tide us over for 1.5 days until the surgery.The surgery went great; our cat had to have 25 teeth removed (you guys, you should have seen the x-rays and the photos they took of our cats mouth. It was truly horrific) and she had a feeding tube placed in her neck to aid in recovery and keeping her mouth in the least amount of pain possible. During the entire surgery process, we received text message updates and calls regarding what was being done and how she was doing. When we picked our cat up after surgery, another vet, Dr. Sterbinsky, came out to discuss the surgery, recovery and projected outcome. He explained to us everything that was done, and he took his time to go over what medication to give and the feeding plan/amounts that she was going to need every day. He was a pleasure and made us feel at ease about everything.Overall, we had such a positive experience. The staff were so kind, knowledgeable, patient, sympathetic and experienced. Yes, the procedure was expensive. But, they were upfront about what everything was going to cost from the minute we started to discuss what needed to be done, so there were no surprises. We are so thankful for the Jane Animal Hospital team.
Nadeem Chitaliya
10 Jul 2018
Place is terrible, brought one of my puppies here for a allergy. Thinking they would explain what allergy he could possibly have. We are now certain it’s pollen allergies. The vet said he doesn’t know...
Place is terrible, brought one of my puppies here for a allergy. Thinking they would explain what allergy he could possibly have. We are now certain it’s pollen allergies. The vet said he doesn’t know. Then he prescribed us steroids without doing any test to find the root of the cause. These drugs may seem like "miracle drugs" as they may stop a dog's itch within a matter of days, they are not the answer to your dog's itchy problem long-term. They will only suppress your dog's immune system and cause more health problems down the road. These people just want money.
Fiona Turnbull
10 Jul 2018
My family has taken our cats here for years and we've had nothing but amazing experiences. All the staff are friendly and knowledgeable, and the space is modern and clean. I've always felt welcomed an...
My family has taken our cats here for years and we've had nothing but amazing experiences. All the staff are friendly and knowledgeable, and the space is modern and clean. I've always felt welcomed and appreciated.
Kristina Ohlsson
26 Jun 2018
I have been going to this vet for almost 2 years now and am very impressed. The reception staff are super friendly and the booking process easy. They even send text reminders!
The clinic is really cl...
I have been going to this vet for almost 2 years now and am very impressed. The reception staff are super friendly and the booking process easy. They even send text reminders!
The clinic is really clean and inviting (they have paw prints on their ceilings!) I feel very comfortable bringing my dog here..they listen to my concerns not only about my dog but also the fact that I live on a limited budget...they went over the pricing with me in the room before I headed to reception so I knew what I was expected to pay. They also didn't push me to purchase any extras which makes me feel a lot more comfortable. The vets and techs are professional, kind and caring, and handled my overly enthusiastic Jack Russell with ease! I'd recommend this place in a heartbeat.
Erik Harrison
22 Jun 2018
very accommodating. they were able to get us in in 2 hours as compared to 4 days wait for a closer vet that we had been going to for years. clean office and friendly staff who took the time to explain...
very accommodating. they were able to get us in in 2 hours as compared to 4 days wait for a closer vet that we had been going to for years. clean office and friendly staff who took the time to explain the procedures, give us ample time to ask questions. very up front and transparent about costs and leave the decisions up to us. much appreciated, thanks!
les f
30 May 2018
I recently moved to the neighbourhood and brought my 17 year old cat in for a check up. The staff are wonderful, respond promptly to calls or emails, and most importantly are very knowledgeable. The v...
I recently moved to the neighbourhood and brought my 17 year old cat in for a check up. The staff are wonderful, respond promptly to calls or emails, and most importantly are very knowledgeable. The vet identified some age related health issues in my cat and have her on the right path to live her remaining years in the best health possible. I highly recommend Jane Animal Hospital.
Biron Garnier
30 May 2018
We have been coming here since we got our puppy a few years ago. Luckily and what has proven to be very valuable for us was their puppy insurance plan that allowed us unlimited visits to see the vet. ...
We have been coming here since we got our puppy a few years ago. Luckily and what has proven to be very valuable for us was their puppy insurance plan that allowed us unlimited visits to see the vet. When booking our visits, the office was always prompt in finding time for us. The staff is cheerful and friendly, even after our numerous visits and after our puppy plan ended we didn't feel pressured to continue with another plan and I found most of their recommendation for products and services fair.
Regarding price, I think they are competitive with other vets in Toronto. And lastly, our time when talking to the vet is useful. They listen to our experience and what we have tried before coming into the office, explain the different scenarios and what might have caused the problem, have answered all the questions we have then or by email afterwards, and a few days later always send a follow-up email/phone call to check how our dog is doing.
Definitely recommend!
Ivorie Pinto
26 May 2018
Jane Animal Hospital has been the best choice I have ever made in terms of care for my pets. I am a first time owner of a kitten and felt really lost in terms of what to do to care for him. They have ...
Jane Animal Hospital has been the best choice I have ever made in terms of care for my pets. I am a first time owner of a kitten and felt really lost in terms of what to do to care for him. They have helped me every step of the way and made amazing recommendations that have worked for us in terms of my kitten’s behavioir, diet and overall health. Dr. Odell and the rest of the staff have been super caring and patient in answering my never ending questions!
Thank you to everyone at Jane Animal Hospital for making this new and scary experience a carefree one!
Sarah Young
26 May 2018
I cannot begin to describe how amazing this vet clinic is. I was so scared choosing a vet clinic for my puppy especially being a first time dog owner. All the staff were all so kind, informative, and ...
I cannot begin to describe how amazing this vet clinic is. I was so scared choosing a vet clinic for my puppy especially being a first time dog owner. All the staff were all so kind, informative, and friendly. Every appointment I’ve had so far has been great. Each vet has amazing advice and has helped me ease my anxiety and fears. They are always so thorough and go above and beyond even for the simplest things. I highly recommend this vet to anyone! Thanks to all the staff working there, the collaboration of each of the time members shows greatly.
Madeleine Lyons
26 May 2018
We switched over from our last vet as we wanted a vet that could answer all our questions with what we felt was strong scientific rationale, and we heard from several of our neighbours that this clini...
We switched over from our last vet as we wanted a vet that could answer all our questions with what we felt was strong scientific rationale, and we heard from several of our neighbours that this clinic was amazing. Sure enough our first appointment was 45 minutes and the vet took the time to patiently and comprehensively explain their recommendations. They even followed up with the research department of Brevecto to validate their suggestion. Really commendable service!
Luiza Villadoniga
17 May 2018
I had no expectations becouse cats are unpredictable creatures...however my cat was very comfortable and relaxed. The staff and the doctor made my cat feel safe. That is definitely the place I would ...
I had no expectations becouse cats are unpredictable creatures...however my cat was very comfortable and relaxed. The staff and the doctor made my cat feel safe. That is definitely the place I would recomend for cats.
Cavan Thornton
13 May 2018
They were amazing! You can tell they really care about the animals. They also do a great job at making the client feel at ease while you are there. This is a great vet clinic.
Christine Vinci
6 May 2018
Appointment times were convenient. Staff was very friendly. Vet technician and Vet were very knowledge and gentle. They answered all my questions without rush.
Janet Cao
13 Apr 2018
After almost 13years with my current vet, I decided to look for a new vet for my dogs upcoming dental surgery. The clinic is amazing. It is very friendly, providing me a free detail quote by the te...
After almost 13years with my current vet, I decided to look for a new vet for my dogs upcoming dental surgery. The clinic is amazing. It is very friendly, providing me a free detail quote by the technician, and also showed me their back office, their operation areas. It's clean and tidy. In my first visit with the doctor, he also explained me what is need to do, what is not. This really inspires me that the clinic is not driven by sales only, it makes me trust more. Thank you so much for your patience with all my questions, Claudia, Dr. Odely. Even though it's a bit distant, but I feel it is totally worth for me to have my lovely dog in a trusted hands.
Jaden Belliveau
7 Feb 2018
The staff are so friendly and welcoming, my dog loves coming to visit! They always take such great care of Jersey! She has had 2 day-long stays at the hospital for medical reasons and the vet kept m...
The staff are so friendly and welcoming, my dog loves coming to visit! They always take such great care of Jersey! She has had 2 day-long stays at the hospital for medical reasons and the vet kept me informed of Jersey’s progress throughout the day via texts and phone calls. Thank you Jane Animal Hospital!
Brea O.
7 Feb 2018
I just moved to the area and needed a new vet, especially since adding a puppy to my fur-family. I was concerned about a symptom and they scheduled me to come in right away. I found their prices to be...
I just moved to the area and needed a new vet, especially since adding a puppy to my fur-family. I was concerned about a symptom and they scheduled me to come in right away. I found their prices to be extremely reasonable, especially because the entire staff spend a great deal of time. I did not feel rushed and the doctor was very helpful. She offered helpful advice and I look forward to future business here.
sara ferrante
31 Jan 2018
Amazing experience from when I was booking the appointment up until the end of Jackson’s appointment. All the staff are very kind and welcoming, to both Jackson and I. I would recommend Jane Animal Ho...
Amazing experience from when I was booking the appointment up until the end of Jackson’s appointment. All the staff are very kind and welcoming, to both Jackson and I. I would recommend Jane Animal Hospital to anyone! It is simply amazing. They are very imformative and ask for your approval when it comes to things such as swab tests and etc. They are also very gentle, and knew how to make Jackson feel comfortable, when it came to things such as his vaccinations or putting in his ear drops. I cannot stress how amazing this clinic is, thank you Jane Animal Hospital!!!!!
Samantha C
23 Jan 2018
By far one of the top veterinary clinics I have taken my dogs to. They have always accommodated me when needed, and always been friendly and caring about it. My dogs actually like going to the vet bec...
By far one of the top veterinary clinics I have taken my dogs to. They have always accommodated me when needed, and always been friendly and caring about it. My dogs actually like going to the vet because they are treated so well by all of the staff and Doctors. I have never felt pressured to buy things, or spend money, and they always offer options for all budget levels. I would highly recommend the clinic to anyone looking for top notch veterinary care.
Julia
20 Jan 2018
Always a pleasure going to Jane Animal Hospital, for both my dog and myself! Very friendly and knowledgeable staff, vets and techs alike, who always go the extra mile to ensure that your furry family ...
Always a pleasure going to Jane Animal Hospital, for both my dog and myself! Very friendly and knowledgeable staff, vets and techs alike, who always go the extra mile to ensure that your furry family member is in great health. They never pressure you into anything and always share loads of helpful info at appointments. I always know that my dog is in great hands here. Also, great hours! I very highly recommend Jane Animal Hospital!
Callie
31 May 2017
I have been taking my cat to Jane Animal Hospital since we first adopted him many years ago. I have always found their care to be amazing. Love their preorder service for pet food and supplies as well...
I have been taking my cat to Jane Animal Hospital since we first adopted him many years ago. I have always found their care to be amazing. Love their preorder service for pet food and supplies as well.
Renuka Gupta
25 May 2017
Appointments can be set up easily, and not much delays are seen. The staff and the doctor takes time to explain each details about the pet, and also takes extra steps like recommending which meds are ...
Appointments can be set up easily, and not much delays are seen. The staff and the doctor takes time to explain each details about the pet, and also takes extra steps like recommending which meds are better for your pet and why. Frankly when my dog met with an accident, more than the emergency hospital, this clinic reduced my stress and my pet's stress, always will be thankful for practical steps suggested by them. Thank you again to the Staff and Doctor.
John Harris
21 May 2017
Wonderful staff and doctors make this a truly fantastic place for all your pets health care. We have been " family " for almost 30 years now. The caring compassionate staff have always been there for ...
Wonderful staff and doctors make this a truly fantastic place for all your pets health care. We have been " family " for almost 30 years now. The caring compassionate staff have always been there for the highs and the lows of your pets life.
I can't recommend them enough to people.
Jamie Stewart
10 Apr 2017
I brought my new rescue pup, Zelda, to Jane Animal Hospital for her first exam last week and all of the staff were fantastic. Zelda is usually quite shy but she opened up and was very comfortable wit...
I brought my new rescue pup, Zelda, to Jane Animal Hospital for her first exam last week and all of the staff were fantastic. Zelda is usually quite shy but she opened up and was very comfortable with everyone there right away. They're super friendly, informative, listen to your questions and provide you with as much time and information as you need. They shared everything that I needed to know but also let me make decisions myself, ensuring that my decision was properly educated first. I am very happy with how they handled Zelda and how transparent everything was and am looking forward to having a continued relationship with them for all of Zelda's needs going forward! Thanks Dr. Johnson and Tina!
Nidal Amrani
10 Mar 2017
2nd time around so far has been pleasant. Staff sound very up beat and cheerful which is a breath of fresh air and makes the place feel welcoming and inviting. Despite the invoicing error made on one ...
2nd time around so far has been pleasant. Staff sound very up beat and cheerful which is a breath of fresh air and makes the place feel welcoming and inviting. Despite the invoicing error made on one of my previous visits it is now water under the bridge. Everyone is entitled to make mistakes and after all we are human... things happen. Everyone deserves and second chance and they haven't let me down so far. Thank you guys for the great work you do and for taking care of our precious little buddies.
Kathryn Kearns
30 Jan 2017
Brought my kitty here today for the first time. The staff was extremely kind and helpful over the phone AND in person during my appointment. It is a huge weight off my shoulders to know I can rely on ...
Brought my kitty here today for the first time. The staff was extremely kind and helpful over the phone AND in person during my appointment. It is a huge weight off my shoulders to know I can rely on such a compassionate team in my area. Thank you!
Nelson Santos
20 Jan 2017
Great place, staff is every kind and patient with the pets and explaining things clearly to the owners :)
Ben Roth
20 Jan 2017
Excellent staff and service!! We took both our cat and dog in and were greeted with friendly faces and knowledgeable staff. Both out vet tech and our vet (jeff) were great!!
Sabie Surtee
19 Jan 2017
As a Canadian who has returned back to Toronto from South Africa with my 2 dachshunds, I was BLOWN away by your practice. You have an EXCELLENT team. My dogs and I were treated like gold and Dr Amina ...
As a Canadian who has returned back to Toronto from South Africa with my 2 dachshunds, I was BLOWN away by your practice. You have an EXCELLENT team. My dogs and I were treated like gold and Dr Amina Johnson was BRILLIANT, so were the staff in the front. I have already recommended your practice to my friends who have dogs. The quality of your service leaves me very reassured that my dogs health and well being will be looked after. We left behind an excellent Vet in Cape Town South Africa and I was concerned about whether we would ever find another vet to match Dr Gary Bogner. My mind has been put to rest now. Thanks so much, and keep up the good work!!
Esther Saunders
29 Dec 2016
I have been around the country and used the services of many veterinary clinics/hospitals and never have I felt so welcome and comfortable as I did the first day at Jane Animal Hospital. No lengthy wa...
I have been around the country and used the services of many veterinary clinics/hospitals and never have I felt so welcome and comfortable as I did the first day at Jane Animal Hospital. No lengthy waits, staff very friendly, and I feel they treated my pets with exceptional care. I would recommend them to others in a heart beat.
Toby Jones
21 Oct 2016
Amazing team! My dog was sick and they squeezed me in right away, same day. They are very professional and knowledgeable. Thank you everybody, great job!
Irene D.
13 Oct 2016
Tina went out of her way to assist me with a lost cat. She spoke to me personally. She examined the cat. She called France in order to determine the microchip registration.I am very impressed by her...
Tina went out of her way to assist me with a lost cat. She spoke to me personally. She examined the cat. She called France in order to determine the microchip registration.I am very impressed by her care.
Laura Berthiaume
21 Sep 2016
I have brought my older beagle here twice in an emergency. She lives full time with my dad in Windsor and that's where her regular vet is, although I have her a few times a year for a month or so. I c...
I have brought my older beagle here twice in an emergency. She lives full time with my dad in Windsor and that's where her regular vet is, although I have her a few times a year for a month or so. I can't say enough about how amazing the staff are here. Amazing vets and friendly staff. I have never been pushed to do more or pay more. They always let me know my options and how much things cost. I also feel the costs are very reasonable for Toronto. Thank you again for helping my old gal!
Cameron C.
6 Sep 2016
I have been going to JAH with my pug for nearly ten years now. Their services are not cheap, but in comparison to other establishments, they are competitive although slightly higher. More importantl...
I have been going to JAH with my pug for nearly ten years now. Their services are not cheap, but in comparison to other establishments, they are competitive although slightly higher. More importantly, they have provided excellent care, been supportive of our wishes and informative during visits. Their staff are professional, very warm and loving toward our fury family member and on a few occasions when we needed urgent care, they did not hesitate to provide immediate walk-in care.
Abigail Maccarone
26 Mar 2016
We took our baby french bulldog Mabel here after a horrible experience at another vet. The veterinarian and staff have been so informative and helpful. So happy we made the switch!
Brooke M.
16 Nov 2015
Brutal... they charge you out the ass for misdiagnosis. In past two months ive been there twice when my dog was itchy. They examined him for about three minutes and then prescribed him steroids. The w...
Brutal... they charge you out the ass for misdiagnosis. In past two months ive been there twice when my dog was itchy. They examined him for about three minutes and then prescribed him steroids. The whole thing cost about 160 maybe more. Then came back to say that the problem continued to persist and they spent two minutes brushing him to determine he has a mild case of fleas..... then charged me 110 for a reexamination and the flea meds.... are you kidding me? Crooks.
Luis Paiva
31 Oct 2015
This location it's the best , and all staff and doctors are so great always trying their best to help. I'm so happy that we've found this location.
L B.
23 Sep 2015
Brought my dog in here one time as I was visiting family and he had an ear infection. I had recently switched him to a raw diet, and knew he was detoxing, but his ears were red and raw from all the i...
Brought my dog in here one time as I was visiting family and he had an ear infection. I had recently switched him to a raw diet, and knew he was detoxing, but his ears were red and raw from all the itching. We saw Dr. Johnson who was adamant on not feeding raw and telling me that "dogs digestive systems are more similar to humans than you think". Maybe vets aren't educated on canine nutrition in school, but here's a quick lesson: Cats and Dogs are CARNIVORES. They don't need carbs/veggies in their diet. Their digestive tracts are much shorter than ours, and their stomachs more acidic. Maybe some updated education is required before you give clients incorrect information, or maybe that's what keeps you in business - kibble fed animals who are constantly sick.
Leila Buckler
23 Sep 2015
The vets have been terrific. Their caring approach and attentiveness to their patients have eased our worries many times. They have been available by way of phone and internet which has supported us t...
The vets have been terrific. Their caring approach and attentiveness to their patients have eased our worries many times. They have been available by way of phone and internet which has supported us through our travels. I highly recommend their service.
Jim Nanavati
7 Aug 2015
Efficient and reasonable....did an excellent job in dealing with the Pepper.
A S.
17 Jul 2015
My kitties get the best care here by everyone. We switched from another vet that would never have openings for my cats when they needed it. Jane Animal Hospital always accommodates us when we're in ne...
My kitties get the best care here by everyone. We switched from another vet that would never have openings for my cats when they needed it. Jane Animal Hospital always accommodates us when we're in need. Unlike some of the reviews about Jane being over priced, I've had the opposite experience. Our North Toronto vet had much higher prices. I guess it's all relative ;)I'm happy and confident that my cats are in loving hands when they're with anyone at a Jane Animal Hospital.
Sue Novak
7 Jul 2015
From the first time we walked into Jane Animal Hospital, Timber and I have felt like we're family. All our wonderful friends at Jane Animal Hospital have provided comfort to Timber and I numerous tim...
From the first time we walked into Jane Animal Hospital, Timber and I have felt like we're family. All our wonderful friends at Jane Animal Hospital have provided comfort to Timber and I numerous times over the past nine years and his various health issues. Also, our family owes you for the additional four years we had with Klondike, your second opinion was much appreciated after his former vet considered his condition terminal. Thank you for taking such good care of the four-legged members of our family.
Izalino Coelho
6 Jul 2015
Had my first appointment here and the experience and environment is very welcoming. Professional and caring staff that know how to take care of your pet. I think Ruby and I have found the animal hospi...
Had my first appointment here and the experience and environment is very welcoming. Professional and caring staff that know how to take care of your pet. I think Ruby and I have found the animal hospital we love.
Jane Odessa
24 Jun 2015
I have been bringing my furry family into the Jane Animal Hospital for almost 14 years. These professionals are bright, efficient, kind and compassionate. I have always felt my furry friends are in ...
I have been bringing my furry family into the Jane Animal Hospital for almost 14 years. These professionals are bright, efficient, kind and compassionate. I have always felt my furry friends are in very good care at Jane Animal Hospital. Dr. Sterbinsky, Dr. Johnson and Dr. Odell are always wanting and willing to research any concerns I raise as can also be said about any of the staff team there. Thank you all for helping me to keep my furry family healthy and well. Posted on behalf of Felicia N.
Lacey Lazey Smith
14 Mar 2015
Disgusting. Came across this supposed hospital while googling tendonectomy- why would a vet ever perform such a pointless and unethical procedure? It's severing the tendon in a cats toes so the cat ca...
Disgusting. Came across this supposed hospital while googling tendonectomy- why would a vet ever perform such a pointless and unethical procedure? It's severing the tendon in a cats toes so the cat can't use its claws. The cat still needs to have it's nails clipped every 1-2 weeks. If you have time to trim your cats nails every 1-2 weeks you may as well do so to keep the cat from scratching and avoid this unnecessary surgery.
Lauren B.
25 Mar 2014
Went for a check-up with the gut feeling that it would be more, ends up my cat needs several teeth pulled. (Side note, why will cats yell for hours at a closed door but not offer a peep about their st...
Went for a check-up with the gut feeling that it would be more, ends up my cat needs several teeth pulled. (Side note, why will cats yell for hours at a closed door but not offer a peep about their stupid jaw being all swollen up and in pain? Caaaat.)I had Dr Johnson, who was friendly and conversational, explained everything logically and thoroughly but not like I was an idiot. Laid out exactly what they would be doing and the maximum it would cost so I could budget for the next visit. Brigette, the tech, was super helpful and taught me how to administer the antibiotics and even gave me a couple samples of the treat pouches so I could see if my cat liked them before buying a whole bag. Even the receptionist, Marija, was kind and cheerful both on the phone and in person. Everything was very efficient and digital, their website is great, informative and lets you set up appointments online, and they were all really good with my cat. I especially loved the super zen clinic cats who wandered around and napped on the front desk respectively.I can't address cost comparison, as I haven't been to a lot of vets in the city, but it seemed fair to me. I hope to make this my regular place.
Cat B.
10 Feb 2014
Jane Animal Hospital is Ok. I've been there a couple of times. The care is Ok but I'm only giving them 2 stars because I've found their prices to be way too high. My dog needs her glands expelled *reg...
Jane Animal Hospital is Ok. I've been there a couple of times. The care is Ok but I'm only giving them 2 stars because I've found their prices to be way too high. My dog needs her glands expelled *regularly* and my previous vet charged less than half of what Jane charges. It's a very simple -- if somewhat unpleasant -- procedure that literally takes 5 minutes yet they charge me almost the cost of a full consultation/check-up. The last time I was in, the vet did not perform the procedure, the techs did. They took my dog into another room (not required for this procedure) but didn't close the door so I could see and hear them using my dog to train one of their techs on how to perform this procedure. My dog is anxious as it is; this didn't help. I'm all for training but I would have felt better if they had a) asked me and b) not charged me so much.As the 2-star rating says: "Meh. I've experienced better."
Mike C.
22 Jul 2012
Professional vet's and doctors. However, their upfront price quote (by the receptionist) was way off what it finally did cost. All I needed was the basic vaccines for our cat kitten. I did feel cheate...
Professional vet's and doctors. However, their upfront price quote (by the receptionist) was way off what it finally did cost. All I needed was the basic vaccines for our cat kitten. I did feel cheated and miissinformed
Alex S.
23 Jan 2010
A bit on the expensive side but excellent service and care for your pet. They are also very kind. We have a cat that was quite sick but is now inexcellent health thanks to Jane Animal Hospital.
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FAQs
Where is Jane Animal Hospital located?
Jane Animal Hospital is located at 313 Jane St, Toronto, Ontario M6S 3Z3. It's easily accessible to pet owners in the Toronto area and surrounding communities.
What time does Jane Animal Hospital open and close each day?
Jane Animal Hospital is open Monday 08:30 AM - 21:00 PM, Tuesday 08:30 AM - 21:00 PM, Wednesday 08:30 AM - 21:00 PM, Thursday 08:30 AM - 21:00 PM, Friday 08:30 AM - 21:00 PM. On Saturdays, it's open 09:00 AM to 17:00 PM. They are closed on Sundays.
Is Jane Animal Hospital open on Saturdays?
Yes, Jane Animal Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 17:00 PM.
Is Jane Animal Hospital open on Sundays?
No, Jane Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Jane Animal Hospital offer emergency or 24-hour services?
Yes, Jane Animal Hospital provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Jane Animal Hospital?
Online booking through TopVet is currently unavailable for Jane Animal Hospital. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Jane Animal Hospital offer?
Jane Animal Hospital in Toronto offers a range of veterinary services, including 24 Hour Emergency, Acupuncture, Allergy Testing, Anesthesiology, Behavioral Counseling. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Jane Animal Hospital offer vaccinations for pets?
Yes, Jane Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Toronto clinic.
Does Jane Animal Hospital offer pet dental care?
Absolutely. Jane Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Jane Animal Hospital?
Jane Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Toronto.
Does Jane Animal Hospital provide boarding or kennel services?
Yes, Jane Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Jane Animal Hospital?
Jane Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Toronto has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Jane Animal Hospital microchip my pet?
Yes, Jane Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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