My dog lucky is well taken care of when he goes here the vets staff are always kind and very informative even when i called after seeing them to explain stuff to me and even call and email to follow up to make sure my baby is ok lucky says thanks i thank you also keep up the great work :) i recommend this vet 100% Read Less

I've been bringing my dog here for over a year now and the staff are incredibly kind and accommodating. Whenever I have had questions about anything they get back to me right away. I get my dogs tick and flea medications here in the summer and after we found out she had a heart murmur, they were quick to book her an ultrasound appointment and get back to me as soon as possible with the results. I highly recommend this facility in providing the best care for your furry loved ones ! Read Less

I decided to bring my 8 week old kitten here who is now 18 weeks. The first time I came here I was misinformed about the pricing, I was shocked that my total went from $20 for a booster to $116 in the end. When I asked for a break down of what I was paying for the receptionist seemed bothered by that she had a very bad attitude to be up at front desk. Although they do a good job and seem to genuinely care about animals the fact that you get misinformed is not good at all. I came here based on the fact that they're considered a "affordable" vet. Took my kitten here again for her last set of shots and the price was off again, the exam is mandatory, understood. However for an exam that consists of playing with my cat, listening to her heart and checking her ears that's definitely not worth the $70 + dollars they charge... My advice is to go to the humane society it may be a longer wait time but they never overcharged me! Read Less

Look, I'm going to admit that I chose Jane Animal Hospital based on google reviews when searching for the absolute closest vet to my house in order to rush my cat in to get looked at. Google reviews for this vet clinic are STELLAR, so it was a no-brainer. Here is my 5/5 star review, and a big thank you to the amazing staff here:I got back from the long weekend vacation to find my cat doing HORRIBLY. She was very extremely lethargic, refusing to eat or drink, and crying in pain when touched around the mouth and face. To preface, my partner and I adopted her from PetSmart/an adoption agency working with PetSmart and we were told she was happy, healthy, albeit a little overweight and in dire need of a diet, but a great cat. Soon after we got her, we noticed that her breath was smelling HORRIBLE and one of her bottom incisors had fallen out. Uh-oh. Naturally, we took her back to the adoption agency to have her looked at by their vet. The vet from the agency told us that yes, it looks like her teeth are starting to rot in her mouth and will need to come out soon (why didn't anyone tell us this in the first place?! And why was this not noticed by the vet who cleared her for adoption?). She gave us some antibiotics and sent us on our way and told us to call in a week or so to schedule an appointment. Well, she didn't last that long. After finding Jane Animal Hospital on Google, we called to make an appointment and they took us right away. The techs were very thorough and started taking down notes on her condition and what we had to say about her symptoms and quick deterioration. Soon after, Dr. Johnson came in and started to physically examine our cat. She immediately noticed, after parting the white fur on our cats head, that her skin was starting to turn yellow, her gums/lips white, her inner eyelid white/yellow, gums rotting so badly that they were green and bright red and incredibly swollen. This was worse than what we had thought.Dr. Johnson explained to us that what was probably happening was this: Because of her badly (BADLY!!) infected mouth, she was refusing to eat or drink, which was leading to stress on her liver and kidneys, which started to back up her liver and give her fatty liver disease. We explained to Dr. Johnson that we were suppose to make an appointment with a different vet to get her teeth pulled, which Dr. Johnson was supportive of, but we were all worried that our cat wasn't going to last another week in the state she was in. Dr. Johnson gave us multiple quotes for different things she could help us with in the mean time (medication, a feeding tube, etc) while we waited to make a decision or decide what to do regarding the other vet. She also gave us a quote for Jane Animal Hospital to do the extraction themselves. During this whole procedure, Dr. Johnson was incredibly sympathetic, patient, thorough and answered all of our questions in the best way for us to understand. In the end, we decided that we couldn't wait for this other vet and we needed to help our cat ASAP. Dr. Johnson gave us some medication, high quality cat food to help her liver and pain killers to tide us over for 1.5 days until the surgery.The surgery went great; our cat had to have 25 teeth removed (you guys, you should have seen the x-rays and the photos they took of our cats mouth. It was truly horrific) and she had a feeding tube placed in her neck to aid in recovery and keeping her mouth in the least amount of pain possible. During the entire surgery process, we received text message updates and calls regarding what was being done and how she was doing. When we picked our cat up after surgery, another vet, Dr. Sterbinsky, came out to discuss the surgery, recovery and projected outcome. He explained to us everything that was done, and he took his time to go over what medication to give and the feeding plan/amounts that she was going to need every day. He was a pleasure and made us feel at ease about everything.Overall, we had such a positive experience. The staff were so kind, knowledgeable, patient, sympathetic and experienced. Yes, the procedure was expensive. But, they were upfront about what everything was going to cost from the minute we started to discuss what needed to be done, so there were no surprises. We are so thankful for the Jane Animal Hospital team. Read Less

Place is terrible, brought one of my puppies here for a allergy. Thinking they would explain what allergy he could possibly have. We are now certain it’s pollen allergies. The vet said he doesn’t know. Then he prescribed us steroids without doing any test to find the root of the cause. These drugs may seem like "miracle drugs" as they may stop a dog's itch within a matter of days, they are not the answer to your dog's itchy problem long-term. They will only suppress your dog's immune system and cause more health problems down the road. These people just want money. Read Less

My family has taken our cats here for years and we've had nothing but amazing experiences. All the staff are friendly and knowledgeable, and the space is modern and clean. I've always felt welcomed and appreciated. Read Less

I have been going to this vet for almost 2 years now and am very impressed. The reception staff are super friendly and the booking process easy. They even send text reminders! The clinic is really clean and inviting (they have paw prints on their ceilings!) I feel very comfortable bringing my dog here..they listen to my concerns not only about my dog but also the fact that I live on a limited budget...they went over the pricing with me in the room before I headed to reception so I knew what I was expected to pay. They also didn't push me to purchase any extras which makes me feel a lot more comfortable. The vets and techs are professional, kind and caring, and handled my overly enthusiastic Jack Russell with ease! I'd recommend this place in a heartbeat. Read Less

very accommodating. they were able to get us in in 2 hours as compared to 4 days wait for a closer vet that we had been going to for years. clean office and friendly staff who took the time to explain the procedures, give us ample time to ask questions. very up front and transparent about costs and leave the decisions up to us. much appreciated, thanks! Read Less

I recently moved to the neighbourhood and brought my 17 year old cat in for a check up. The staff are wonderful, respond promptly to calls or emails, and most importantly are very knowledgeable. The vet identified some age related health issues in my cat and have her on the right path to live her remaining years in the best health possible. I highly recommend Jane Animal Hospital. Read Less

We have been coming here since we got our puppy a few years ago. Luckily and what has proven to be very valuable for us was their puppy insurance plan that allowed us unlimited visits to see the vet. When booking our visits, the office was always prompt in finding time for us. The staff is cheerful and friendly, even after our numerous visits and after our puppy plan ended we didn't feel pressured to continue with another plan and I found most of their recommendation for products and services fair. Regarding price, I think they are competitive with other vets in Toronto. And lastly, our time when talking to the vet is useful. They listen to our experience and what we have tried before coming into the office, explain the different scenarios and what might have caused the problem, have answered all the questions we have then or by email afterwards, and a few days later always send a follow-up email/phone call to check how our dog is doing. Definitely recommend! Read Less

Jane Animal Hospital has been the best choice I have ever made in terms of care for my pets. I am a first time owner of a kitten and felt really lost in terms of what to do to care for him. They have helped me every step of the way and made amazing recommendations that have worked for us in terms of my kitten’s behavioir, diet and overall health. Dr. Odell and the rest of the staff have been super caring and patient in answering my never ending questions! Thank you to everyone at Jane Animal Hospital for making this new and scary experience a carefree one! Read Less

I cannot begin to describe how amazing this vet clinic is. I was so scared choosing a vet clinic for my puppy especially being a first time dog owner. All the staff were all so kind, informative, and friendly. Every appointment I’ve had so far has been great. Each vet has amazing advice and has helped me ease my anxiety and fears. They are always so thorough and go above and beyond even for the simplest things. I highly recommend this vet to anyone! Thanks to all the staff working there, the collaboration of each of the time members shows greatly. Read Less

We switched over from our last vet as we wanted a vet that could answer all our questions with what we felt was strong scientific rationale, and we heard from several of our neighbours that this clinic was amazing. Sure enough our first appointment was 45 minutes and the vet took the time to patiently and comprehensively explain their recommendations. They even followed up with the research department of Brevecto to validate their suggestion. Really commendable service! Read Less

I had no expectations becouse cats are unpredictable creatures...however my cat was very comfortable and relaxed. The staff and the doctor made my cat feel safe. That is definitely the place I would recomend for cats. Read Less

After almost 13years with my current vet, I decided to look for a new vet for my dogs upcoming dental surgery. The clinic is amazing. It is very friendly, providing me a free detail quote by the technician, and also showed me their back office, their operation areas. It's clean and tidy. In my first visit with the doctor, he also explained me what is need to do, what is not. This really inspires me that the clinic is not driven by sales only, it makes me trust more. Thank you so much for your patience with all my questions, Claudia, Dr. Odely. Even though it's a bit distant, but I feel it is totally worth for me to have my lovely dog in a trusted hands. Read Less

The staff are so friendly and welcoming, my dog loves coming to visit! They always take such great care of Jersey! She has had 2 day-long stays at the hospital for medical reasons and the vet kept me informed of Jersey’s progress throughout the day via texts and phone calls. Thank you Jane Animal Hospital! Read Less

I just moved to the area and needed a new vet, especially since adding a puppy to my fur-family. I was concerned about a symptom and they scheduled me to come in right away. I found their prices to be extremely reasonable, especially because the entire staff spend a great deal of time. I did not feel rushed and the doctor was very helpful. She offered helpful advice and I look forward to future business here. Read Less

Amazing experience from when I was booking the appointment up until the end of Jackson’s appointment. All the staff are very kind and welcoming, to both Jackson and I. I would recommend Jane Animal Hospital to anyone! It is simply amazing. They are very imformative and ask for your approval when it comes to things such as swab tests and etc. They are also very gentle, and knew how to make Jackson feel comfortable, when it came to things such as his vaccinations or putting in his ear drops. I cannot stress how amazing this clinic is, thank you Jane Animal Hospital!!!!! Read Less

By far one of the top veterinary clinics I have taken my dogs to. They have always accommodated me when needed, and always been friendly and caring about it. My dogs actually like going to the vet because they are treated so well by all of the staff and Doctors. I have never felt pressured to buy things, or spend money, and they always offer options for all budget levels. I would highly recommend the clinic to anyone looking for top notch veterinary care. Read Less

Always a pleasure going to Jane Animal Hospital, for both my dog and myself! Very friendly and knowledgeable staff, vets and techs alike, who always go the extra mile to ensure that your furry family member is in great health. They never pressure you into anything and always share loads of helpful info at appointments. I always know that my dog is in great hands here. Also, great hours! I very highly recommend Jane Animal Hospital! Read Less

I have been taking my cat to Jane Animal Hospital since we first adopted him many years ago. I have always found their care to be amazing. Love their preorder service for pet food and supplies as well. Read Less

Appointments can be set up easily, and not much delays are seen. The staff and the doctor takes time to explain each details about the pet, and also takes extra steps like recommending which meds are better for your pet and why. Frankly when my dog met with an accident, more than the emergency hospital, this clinic reduced my stress and my pet's stress, always will be thankful for practical steps suggested by them. Thank you again to the Staff and Doctor.Read Less

Wonderful staff and doctors make this a truly fantastic place for all your pets health care. We have been " family " for almost 30 years now. The caring compassionate staff have always been there for the highs and the lows of your pets life. I can't recommend them enough to people.Read Less

I brought my new rescue pup, Zelda, to Jane Animal Hospital for her first exam last week and all of the staff were fantastic. Zelda is usually quite shy but she opened up and was very comfortable with everyone there right away. They're super friendly, informative, listen to your questions and provide you with as much time and information as you need. They shared everything that I needed to know but also let me make decisions myself, ensuring that my decision was properly educated first. I am very happy with how they handled Zelda and how transparent everything was and am looking forward to having a continued relationship with them for all of Zelda's needs going forward! Thanks Dr. Johnson and Tina! Read Less

2nd time around so far has been pleasant. Staff sound very up beat and cheerful which is a breath of fresh air and makes the place feel welcoming and inviting. Despite the invoicing error made on one of my previous visits it is now water under the bridge. Everyone is entitled to make mistakes and after all we are human... things happen. Everyone deserves and second chance and they haven't let me down so far. Thank you guys for the great work you do and for taking care of our precious little buddies. Read Less

Brought my kitty here today for the first time. The staff was extremely kind and helpful over the phone AND in person during my appointment. It is a huge weight off my shoulders to know I can rely on such a compassionate team in my area. Thank you! Read Less

As a Canadian who has returned back to Toronto from South Africa with my 2 dachshunds, I was BLOWN away by your practice. You have an EXCELLENT team. My dogs and I were treated like gold and Dr Amina Johnson was BRILLIANT, so were the staff in the front. I have already recommended your practice to my friends who have dogs. The quality of your service leaves me very reassured that my dogs health and well being will be looked after. We left behind an excellent Vet in Cape Town South Africa and I was concerned about whether we would ever find another vet to match Dr Gary Bogner. My mind has been put to rest now. Thanks so much, and keep up the good work!! Read Less

I have been around the country and used the services of many veterinary clinics/hospitals and never have I felt so welcome and comfortable as I did the first day at Jane Animal Hospital. No lengthy waits, staff very friendly, and I feel they treated my pets with exceptional care. I would recommend them to others in a heart beat. Read Less

Tina went out of her way to assist me with a lost cat.  She spoke to me personally. She examined the cat.  She called France in order to determine the microchip registration.I am very impressed by her care. Read Less

I have brought my older beagle here twice in an emergency. She lives full time with my dad in Windsor and that's where her regular vet is, although I have her a few times a year for a month or so. I can't say enough about how amazing the staff are here. Amazing vets and friendly staff. I have never been pushed to do more or pay more. They always let me know my options and how much things cost. I also feel the costs are very reasonable for Toronto. Thank you again for helping my old gal! Read Less

I have been going to JAH with my pug for nearly ten years now.  Their services are not cheap, but in comparison to other establishments, they are competitive although slightly higher.  More importantly, they have provided excellent care, been supportive of our wishes and informative during visits.  Their staff are professional, very warm and loving toward our fury family member and on a few occasions when we needed urgent care, they did not hesitate to provide immediate walk-in care. Read Less

Brutal... they charge you out the ass for misdiagnosis. In past two months ive been there twice when my dog was itchy. They examined him for about three minutes and then prescribed him steroids. The whole thing cost about 160 maybe more. Then came back to say that the problem continued to persist and they spent two minutes brushing him to determine he has a mild case of fleas..... then charged me 110 for a reexamination and the flea meds.... are you kidding me? Crooks. Read Less

Brought my dog in here one time as I was visiting family and he had an ear infection.  I had recently switched him to a raw diet, and knew he was detoxing, but his ears were red and raw from all the itching.  We saw Dr. Johnson who was adamant on not feeding raw and telling me that "dogs digestive systems are more similar to humans than you think".  Maybe vets aren't educated on canine nutrition in school, but here's a quick lesson:  Cats and Dogs are CARNIVORES.  They don't need carbs/veggies in their diet.   Their digestive tracts are much shorter than ours, and their stomachs more acidic.  Maybe some updated education is required before you give clients incorrect information, or maybe that's what keeps you in business - kibble fed animals who are constantly sick. Read Less

The vets have been terrific. Their caring approach and attentiveness to their patients have eased our worries many times. They have been available by way of phone and internet which has supported us through our travels. I highly recommend their service. Read Less

My kitties get the best care here by everyone. We switched from another vet that would never have openings for my cats when they needed it. Jane Animal Hospital always accommodates us when we're in need. Unlike some of the reviews about Jane being over priced, I've had the opposite experience. Our North Toronto vet had much higher prices. I guess it's all relative ;)I'm happy and confident that my cats are in loving hands when they're with anyone at a Jane Animal Hospital. Read Less

From the first time we walked into Jane Animal Hospital, Timber and I have felt like we're family. All our wonderful friends at Jane Animal Hospital have provided comfort to Timber and I numerous times over the past nine years and his various health issues. Also, our family owes you for the additional four years we had with Klondike, your second opinion was much appreciated after his former vet considered his condition terminal. Thank you for taking such good care of the four-legged members of our family. Read Less

Had my first appointment here and the experience and environment is very welcoming. Professional and caring staff that know how to take care of your pet. I think Ruby and I have found the animal hospital we love. Read Less

I have been bringing my furry family into the Jane Animal Hospital for almost 14 years. These professionals are bright, efficient, kind and compassionate. I have always felt my furry friends are in very good care at Jane Animal Hospital. Dr. Sterbinsky, Dr. Johnson and Dr. Odell are always wanting and willing to research any concerns I raise as can also be said about any of the staff team there. Thank you all for helping me to keep my furry family healthy and well. Posted on behalf of Felicia N. Read Less

Disgusting. Came across this supposed hospital while googling tendonectomy- why would a vet ever perform such a pointless and unethical procedure? It's severing the tendon in a cats toes so the cat can't use its claws. The cat still needs to have it's nails clipped every 1-2 weeks. If you have time to trim your cats nails every 1-2 weeks you may as well do so to keep the cat from scratching and avoid this unnecessary surgery.Read Less

Went for a check-up with the gut feeling that it would be more, ends up my cat needs several teeth pulled. (Side note, why will cats yell for hours at a closed door but not offer a peep about their stupid jaw being all swollen up and in pain? Caaaat.)I had Dr Johnson, who was friendly and conversational, explained everything logically and thoroughly but not like I was an idiot. Laid out exactly what they would be doing and the maximum it would cost so I could budget for the next visit. Brigette, the tech, was super helpful and taught me how to administer the antibiotics and even gave me a couple samples of the treat pouches so I could see if my cat liked them before buying a whole bag. Even the receptionist, Marija, was kind and cheerful both on the phone and in person. Everything was very efficient and digital, their website is great, informative and lets you set up appointments online, and they were all really good with my cat. I especially loved the super zen clinic cats who wandered around and napped on the front desk respectively.I can't address cost comparison, as I haven't been to a lot of vets in the city, but it seemed fair to me. I hope to make this my regular place. Read Less

Jane Animal Hospital is Ok. I've been there a couple of times. The care is Ok but I'm only giving them 2 stars because I've found their prices to be way too high. My dog needs her glands expelled *regularly* and my previous vet charged less than half of what Jane charges. It's a very simple -- if somewhat unpleasant -- procedure that literally takes 5 minutes yet they charge me almost the cost of a full consultation/check-up. The last time I was in, the vet did not perform the procedure, the techs did. They took my dog into another room (not required for this procedure) but didn't close the door so I could see and hear them using my dog to train one of their techs on how to perform this procedure. My dog is anxious as it is; this didn't help. I'm all for training but I would have felt better if they had a) asked me and b) not charged me so much.As the 2-star rating says: "Meh. I've experienced better." Read Less

Professional vet's and doctors. However, their upfront price quote (by the receptionist) was way off what it finally did cost. All I needed was the basic vaccines for our cat kitten. I did feel cheated and miissinformed Read Less