I called to book the acupuncture service for my dogs laryngeal paralysis. Having cancelled my initial appointment at the last minute, I was told they couldn't see me for more than 2.5 weeks for evening/weekend slots. Both I and my partner made arrangements to work from home of a week day so our boy could try this treatment, his condition affects his breathing and we were very eager to make him more comfortable. I received another last minute cancellation on their part for our second appointment. I have never experienced such a flakey, unprofessional and inconsiderate service from a health care provider. My dog is in distress and they have done nothing but flake out on appointments and wasted time we should have spent getting him care elsewhere. I'm utterly disgusted with the standard they operate at. Read Less

I’ve been taking my dog Cloud there since I first got him as a little pup. Spadina Vet has always been wonderful with him - super friendly and helpful staff. They keep me on track of my own dog’s vaccination schedule. Plus, the prices are pretty good for a downtown clinic. I couldn’t be happier with another vet :) Read Less

We brought our new kitten Luna to SAH . She wasn’t eating and vomited a few times. We were very concerned. Dr. Julien was great with her. He put her on some fluids, gave her a shot to stop vomiting and now she’s starting to eat and play againRead Less

I brought my dog to SAH in November; she was coughing. I was hoping it was just a case of kennel cough. When i brought her in, the vet gave her an examintaion, she said that she would treat my dog for kennel cough and hope that that would take care of the cough. I was sent home with a cough suppresant and another drug for nausea (which i have no idea why i was sent home with as Mona was not nauseous). The hospital called me to check up on mona, her cough had calmed down a bit but was still present. The hospital suggested i finish the prescription and that they would follow up again to check on the progress. After two weeks, Mona still had a cough... i made another apointment to see if there was another reason for the cough. On this appointment i saw a different vet who checked Mona over, he noticed that she had a pretty serious heart murmur, (stage 4) this is something that 2 weeks prior the vet missed. I'm not sure how a trained vet can miss a severe heart murmur, this is common for the breed and should have been found when the vet had FIRST checked her out on my first appointment. Until now, my dog has been extrtemely healthy, and now im being told she has a serious heart condition. The vet speculated the coughing was probably due to a condition called collapsing trachea. He was confident that another round of cough supressant and a bronchiodilator would help to clear her airways. An xray was suggested; but the doctor was confident that the prescriptions would help. I was charged AGAIN for a full examination, even though i was visiting for the same reason and it hadnt really improved. i was just given a refill and sent home to hope for the best. In my opinion, charging me again when im returning for the same issue is crooked. Mona continued to cough and the vet continued to prescribe the drugs, assuring me that they were helping. I even called and asked if there was another type of drug we could try for her cough and they once again assured me that the cough suppresant was best. Just over a week ago, my worst nightmare came true... mona went into congestive heart failure. It was teriffying watching her gasp for air and her little body suffer. I rushed her to the VEC where they immediatly took her into intensive care. They suspected heart failure and within 10 minutes. She was barely holding onto life, but the VEC managed to get her stable. Monas heart was so big that it was pressing on her trachea and causing her to cough and make it difficult for her to breath. After just over 24 hours mona was released back to me with a heafty bill... thousands i had to pay, because SAH failed to diagnose my dog properly. Paying them for their expertise and medications when they had no clue what the actual issue was. Now im in debt a few thousand and had a very sick dog whos life expectency is only a few months. I called the SAH to talk to the owner. I didnt think it was possible to be more disappointed with this business, but Mr. Tim Julien outdid himself with his careless attitude and 'college bro' type deminor. He was so cold when talking to me. He said that had they diagnosed my dog properly she would still have went into heart failure; maybe a month or two from now. I've been treating her with the wrong drugs for 6 months; so dont tell me she would have been in this position even if i was treating her properly. He said to me 'congestive heart failure is serious man, it sucks' Thanks bro, im aware, she was clinging to life a few days ago. I told him about his gouging prices, he said 'if i sold a t-shirt for $50 and another place sold for $100 i'd be missing out' I told him we are talking about lives, not clothing. He was quite offensive. His remedy was to offer me a free examintaion. The second time i brought my sick dog to you should have been my free examination, too little too late. I cant believe youre allowed to treat animals. You see dollar signs vs. lives. It's a shame. I write this review to warn pet owners. beware. Read Less

Brought my 8 week old puppy here. The vet was awesome, very friendly and my puppy loved him right awaym answered all my questions. Taking one star off as they said the first visit would be half off, but didnt apply the discount until I asked them. Also charged for a fecal sample, which i didn't know would be an additional charge. Service and location is great but didn't like the unexpected cost. Read Less

I can not express enough gratitude for Dr Julian and his team or how much I highly recommend them as a vet. I went to Spadina animal hospital for a second opinion after being disappointed with my regular queen west vet. 2 years ago my dog came down with a rash, coincidentally around the same time a welt appeared on his thigh. went to first vet to look at to dismissed the welt as a potential park injury and prescribed anti-itch medication for the rash. Despite asking what was causing the rash, they said it could be many factors and that we should just keep him on the pills. The welt eventually protruded as an exterior skin lump, which we pointed out every regular check up. the vet told us this was likely scar tissue and they weren't very concerned with it. Fast forward to this December and poor pup split his nail open. As Spadina animal hospital was now a closer location and we had been considering a second opinion on the lump we decided to try Dr Julian. They were so throughout, never rushing us or our questions, doing a full check on him, nose to tail. he expressed concern on the lump and since he needed to be sedated for the nail, that we should consider a biopsy on the lump, which we did. Sadly the results was a stage 2 Mast cell tumor. which they promptly scheduled to be removed. they were through with follow ups and when poor pup ripped his stitches (needing to go to the bathroom) the were diligent to bring him back in and have it stapled, (being extremely considerate to the billing given they again needed to do full anesthesia). Happy to report staples and stitches now out, and he is as good as new. we are still working on the cause of the rash but have determined its an allergy. It pains me to know, the tumor could have been addressed two year prior had our first vet (who use to be great, but after a renovation, decided offering fancy coffee was more important then your pets well being) and am so thankful we gave Spadina animal hospital a try. I know there are bad reviews from previous ownership, but can assure you I experienced nothing but wonderful care for my pup. Highly recommend. Read Less

I really liked the young man who greeted me at the front desk. He was very sweet and kind while demonstrating concern for all sick pets. Before he'd led me inside I saw him give a treat to a strangers dog, speak very politely on the phone and show empathy to eventually my own plight after the realization that my cat would have to be euthanized. However...I might have caught the female doctor on a bad day as she was atrocious with me. She was unfriendly with myself and my sick cat but I believe she at least understood the signs that my friend was sick. While we waited for her in the exam room, a small mouse scampered under the door. I wasn't sure if it was wild or a pet so I inquired about where she then gave me a one word answer. People have bad days and I really hope whatever she was going through improves. But if this is how she conducts herself regularly, I'd suggest you go somewhere else. Wellesley Animal Hospital was a bit too pricey for a student like myself but at least they're knowledgeable AND kind. Thank you kind receptionist. Sorry your employer put me in such a terrible mood. Miss Doctor, I hope things are okay on your end. Read Less

The veterinarian at this animal hospital went above and beyond and expectations he found our cat Sanderman laying on the side of the road dying he could have just given up on him and called spca and have him put down and us not know anything except that our cat went missing but instead he picked him up and carried him all the way to his clinic and started to work on him getting him stable and found his chip and contacted us at once! We arrived and were able to see him (it d...idn't look good) Dr Tim Julian refused to give up on Snaderman and kept a watchful eye on him! Both him and his wonderful staff checked on him through the days and nights of him being there Sanderman had fluid in his lungs which needed to be drained throughout his time in the hospital! Once he was stable enough to go home he was returned to us which check up dates and calls. Sanderman is doing great and is back to his full self again thanks to the amazing Dr and Staff at the Spadina Animal Hospital! They are the only people I trust to care for my animals!!! I rate them See More Read Less

We took our newly adopted rescue to Spadina Animal Hospital. Based on her previous vetting records, she was supposed to be shy and fearful of strangers. We gave the heads up to Spadina Animal Hospital and the entire staff there made sure our dog felt safe and comfortable the whole time. We're happy to make them our go-to vet moving forward! Read Less

Staff is really really great here, take incredible care of your animal and treat them like their own. Even though we moved out of the neighbourhood we have continued to visit them when necessary. I am certain their help saved the life of our Cat and would highly recommend Dr. Julien and Team! Read Less

The wait times here have become ridiculous - my dog was seen 30 minutes late two appointments in a row. Today, the vet did not acknowledge how late she was until I mentioned it, and she responded with, "well Saturdays are busy" (which I do understand but expect some acknowledgement at the very least). Also, it's nearly impossible to see the same vet twice anymore, where I used to be able to see the same vet for every appointment. Read Less

Have been bringing my dog here since I got him almost 6 years ago. Staff are always very friendly and caring with him. Dr. Julian is great at explaining what is needed and takes the time to give his thoughts on the need for further treatment or investigations. Herman likes this place so much he tries to go in for a visit when we are walking past on a walk Read Less

I took my Frenchie to a couple vets before finding Dr. Julian at the Spadina Animal Hospital. He's knowledgeable, friendly, and my dog loves coming here! The staff at the front is great, and I almost never have to wait. In the couple of instances where we have had emergencies...both Dr. Julian and the front staff have moved around their entire schedule to ensure our dog gets the treatment she needs! Thanks for everything! Read Less

Last time I came to Spadina animal hospital with my dog was about a month ago, I will never go back. Where do I start... Dr. Julian was unavailable for my appointment time on two separate occasions and I was forced to reschedule according to his availability. Once I was finally able to see him he was 30 minutes late for my appointment and didn't bother to apologize. The lack of care for my dog was obvious, he ran a number of tests for my dog and I was told I would get the results back in 1-2 days. I had to call on numerous occasions, only to have him call me back over a week later. A warning to future clients, be prepared for a doctor who is never on time, unapologetic of his actions and uncaring of his patients needs. Prices are fair but the care is severely lacking. Not to mention the large turn over of staff I have noticed in the last 2 years, they used to know me and my dog by name and that is no longer the case. Read Less

We have been patients at Spadina Animal Hospital for just over 2 years for our two dogs, Molly and Jolie, an American Terrier and a Pomeranian. The experience begins from the front office and I must say, the girls at the front always show a great level of genuine compassion, attentiveness and knowledge. As far as the vet himself, Dr Tim Julian is one of the best out there. We have always felt confident in his knowledge and comfortable with his approach to any and all procedures, no matter how small or big. Dr Julian has always been very honest, upfront and thorough and always took the time to educate us about our canine family. Our dog Molly has recently passed away at the age of 12 due to cancer. While this was an extremely difficult time for our family, I felt comfort in that my dog had the best care possible through this difficult time, and I largely attribute this to Dr Julian and his team as they provided exceptional care and mindfulness through out. I work in managing medical clinics myself, and while I do not have professional medical experience, part of my job entails evaluating medical practices in their compliance to health care standards in the industry. Needless to say-if this was a medical clinic for people it would pass with flying colours. We are currently awaiting the arrival of our newest canine addition: a Rottweiler puppy by name of Sasha. We fully intend to get our first round of vaccinations at Spadina Animal Hospital and expect to continue receiving care under Dr Julian. 5 stars well deserved. Read Less

Initially I took my puppy to this clinic after reading all the positive reviews online for the first few month shots and check-ups without any complaints. The place was clean and the assistants at the front desk were friendly and loving towards my puppy. I then decided to have my puppy spayed there, but didn't have the same experience post surgery. She came home depressed and lethargic (which was expected) and whined all night. The next day I called the clinic with my concerns and asked for a new cone which they told me to go in and pickup. After arriving at the clinic they went ahead and prescribed some codeine for her and charged me an additional $50 (after paying $800 for the procedure plus some dental work). I inquired to the assistant if it was normal that my puppy was shivering all day and seemed traumatized of human touch without a definitive answer and was told they'd follow up the next day. It has been 3 days now without a follow-up and my puppy is still shivering and running to dark corners. I don't know what happened during surgery but have read online that a dog should be shivering after a spading surgery, just tired for a couple days due to the meds. Throughout this whole process I did not hear or see Dr. Julian regarding my concerns, therefore, will probably be looking for another clinic in the future. Read Less

We took our Puppy here for the first time a couple of months ago and it was a great experience! From welcoming Kobe (Our Puppy) with a lot of love and treats, all the way throughout the examination, we felt comfortable that he was in good hands. We were able to be with Him through the examination and while he received his shots. The staff was extremely helpful and the Vet was informative and a pleasure to speak to. Since then Kobe has received his second shot and is ready for his third shot tomorrow! We highly recommend them to anyone looking for a place to take their puppy! Read Less

I cannot express how thankful I am for Dr. Tim Julian and his amazing team at the Spadina Animal Hosp. They took the most amazing care of my little Lucy who got herself into an emergency situation. My virtual thanks are not enough!!! Read Less

Boarded my dog here overnight, specifically asked for dry food, they fed her soft / wet food. Now I have a sick dog. :( I don't get it. The one thing you shouldn't be able to screw up because I wrote it on their intake form because they even ask you. ugh!!!!really!?? Read Less

Dr. Gibbon and staff are so caring, loving and informative. When my cat Geej was diagnosed with Cancer, they did everything possible to help her live comfortably for as long as possible, as I requested. Throughout this long ordeal they didn't hesitate to speak on the phone or let me bring Geej in at the drop of a hat when needed - anytime. They were so comforting and loving to me during this difficult and sad time (2 years). They were there every step of the way for both her and I - right until her final last moments. I will forever be indebted to them and they will always have a very special place in my heart. Not only is Dr. Gibbon a highly knowledgeable vet, but Dr.Gibbon truly cares about animals and treats all the animals who come to her clinic as if they are her very own - I have seen this myself many times. Read Less