Vca Canada Rosedale Animal Hospital

On Saturday my 6 year old mini poodle received emergency treatment by Dr Ian Sandler who quickly removed a stick caught between her back teeth. Minimal intrusion thanks to the experienced team receptionist Tara and assistance from Nicki. Heartfelt thanks! Read Less

Dr. Wolfson and her team are completely amazing! There are no words for how thankful we are to them. Front desk and vet techs are always accommodating, friendly, and compassionate. Long story short, we ended up having to euthanize our cat Pip - he was very sick. I wouldn’t have wanted anyone else other than Dr. Wolfson for the job. She is gentle, loving, and honestly cares about her patients. She made us feel at peace with our decision to let Pip go, even though our gilt was overwhelming. Thank you Dr. Wolfson and team for all that you do and everything that you’ve done for us! Read Less

I called several times and nobody picked up the phone. So I brought my cat in because she was having breathing difficulties and was turned away. It was was an hour before closing and I get that but she is a patient there and if necessary I expect a Vet to stay an extra fifteen minutes to look at a kitty in need. I'm looking for a new Vet now I am very disappointed. Read Less

Dr. Davidson is the best vet we could ask for. He truly cares about our dog Lentil and has been nothing but a pleasure to work with. Dr. Davidson has called us multiple times personally to give advice or suggestions over the phone when needed which is super helpful. During visits he is very thorough and spends ample time with lentil to ensure nothing is missed during a check up. Dr. Davidson will also follow up with after visiting him in clinic. He really does provide amazing overall care. We highly recommend him. Read Less

A vet that I trust, they don't try to push you into unnecessary tests like some vets I've been to have. They are a little expensive but they are professional and knowledgeable, and offer the best possible care for your pet. Read Less

When i arrived one of the receptionists and a vet were speaking in full voice about the negative disposition of one of their clients. This left a bad taste in my mouth so to speak. Then they assisted the delivery person who arrived after me. At this point I had still not been acknowledged or even had been made eye contact with. I went in to buy Flexadin for my dog. Having just moved to Ontario I was not certain what this would require but when i asked for it she told me I would need a script from my vet. that was it. no suggestions. No follow up questions. Under normal circumstances I would have at least been given some options or even been asked if they could call my usual vet. But nope. They offered nothing and i just turned around and left. Zero stars is not an option. Awful experience. Read Less

Quite expensive for a student budget but the quality of care is great and in the end, I would rather spend more for my pup and get the proper care. The people working there are organized and use computers (unlike my last vet). Read Less

Sadly, at the end of December 2015, we had to say good-bye to our dog, Henry. He had been a patient at Rosedale since April 2011. Henry was a difficult dog to treat because he had multiple issues - TRD, possibly due to a disease or condition of the proximal small intestine, low B12 which was treated with cobalamin shots every few weeks, food averse reactions, ear and skin infections that flared a few times a year, and ideopathic epilepsy which laterally became refractory, even though a third AED was added in November. I am so grateful that Rosedale is literally just a few minutes walk from my door. I was there a minimum of once a month, but it wasn't unusual to have 3 - 5 appointments a month, plus occasional day and overnight boarding when Henry was neurologically fragile or I needed a few hours break from the demands of a challenging dog. Dr. Davidson was his primary care vet and he's a wonderful doctor. He's easy to talk to, patient, a good listener and tells it like it is. I trust and respect his judgement and I'm thankful for the care he gave our dog. Currently, he's doing a stellar job of taking care of my mom's elderly cat. At one time or other, Henry was seen by all the veterinarians at Rosedale. I don't believe he had an appointment with Dr. Burnstein, but I'm fairly certain she cared for him when he had a seizure at the grooming clinic downstairs. Dr. Davidson was away when we had to make the difficult decision to euthanize Henry. Dr. Wolfson cared for him during the last week of his life. She was so kind and compassionate when I was fraught with upset and sadness. She spent a lot of time discussing the procedure and helped guide me (and my husband) as we made our decision. She was so gentle and loving with our beloved boy during his last minutes. Dr. Godina also spoke to me on the phone during that last week to give me advice on med adjustments, when I was concerned that Henry might cluster. I believe Dr. Sandler helped with med suggestions, too. The vet techs and kennel attendants are attentive and provide excellent care. The admin/support staff at Rosedale are friendly, efficient and organized, and do a great job job of making sure the clinic runs smoothly. All in all, a warm and welcoming clinic.Read Less

It's great to have the team at Rosedale Animal Hospital looking after our pets. They are friendly, knowledgeable and always willing to give trusted advice on our pets' health and well being. From the receptionist to the vet techs to the veterinarians we couldn't be more happy with the care shown to our feline and canine family members. Read Less

I'm really happy and I feel really confident with the Staff love the way they treat and love my Luna the staff is really good and we love how they take care of their customers. A special thank you to Melissa Mooc for her excellent advice and help Thank you Read Less

I googled good hospitals close to my house. And I found this one, so I took my dog that had a very swollen and infected paw because I figured she hurt herself in the park. I took her in wednesday, the Dr. said she saw nothing wrong and prescribed a scrub.. thursday I have to take her again since the paw is still swollen and turning purple. The Dr. said he would not look for whatever was in her paw because it would be difficult therefore to just let it evolve, he prescribed antibiotics and cleaned the wound... it is sunday now.. my dog still cannot walk.. I have cleaned her paw everyday, given her all her meds... and the paw is STILL swollen.... so I m worried... I started looking at it and as I would press on it blood and puss would come out, it did not look any better. So I took my twizer and found the little stick that was creating all this mess... which could have stopped wednesday if the Dr did her job well, instead of being so amazed of my dog's good behaviour ... I spent $200 and I am very disappointed , I think it is ridiculous that they did not see what was wrong, didn't even look for it, just prescribe a scrub and some meds?!?! she had a piece of wood stuck in her paw!!! I would never go there again, I do not trust their "knowledge"Read Less

I googled good hospitals close to my house. And I found this one, so I took my dog that had a very swollen and infected paw because I figured she hurt herself in the park. I took her in wednesday, the Dr. said she saw nothing wrong and prescribed a scrub.. thursday I have to take her again since the paw is still swollen and turning purple. The Dr. said he would not look for whatever was in her paw because it would be difficult therefore to just let it evolve, he prescribed antibiotics and cleaned the wound... it is sunday now.. my dog still cannot walk.. I have cleaned her paw everyday, given her all her meds... and the paw is STILL swollen.... so I m worried... I started looking at it and as I would press on it blood and puss would come out, it did not look any better. So I took my twizer and found the little stick that was creating all this mess... which could have stopped wednesday if the Dr did her job well, instead of being so amazed of my dog's good behaviour ... I spent $200 and I am very disappointed , I think it is ridiculous that they did not see what was wrong, didn't even look for it, just prescribe a scrub and some meds?!?! she had a piece of wood stuck in her paw!!!Read Less

We've always had such a positive experience with Dr. Davidson and recommend the clinic to everyone. Today we went in for boosters and our annual exam and had Dr. Wolf (my memory is terrible I'm sorry) who was AMAZING. She took the time to explain everything and the exam was done in the room with me so I got to see how thorough she is. I left the vet feeling extremely confident that my Neno is in amazing health and that Rosedale Animal Hospital's doctors actually care about our fur babies. Thank you! Read Less

I called at 7:30 AM, because my cat swallowed a piece of dental floss at 7:15 AM. I was told by the Receptionist to bring her in at 8:30, when a vet would arrive. I expressed concern about waiting for a vet when it should be dealt with right away. When I arrived, a Technician said they needed to take xrays, even though I said I was pretty sure it would still be in her stomach. A vet arrived at 9:15 and asked had she eaten because they couldn't see anything in her stomach. The vet said that it wasn't shiny and therefore it wouldn't show up. Perhaps she should have asked before taking xrays! Everyone knew it was dental floss so I'm not sure that xrays were called for. So basically, time is ticking on, and nothing has been done except x-rays. The vet made two or three calls to other vets to advise what should be done. In the end the emergency vet down the street (with which I didn't know they had an affiliation) said I could bring her there right away for a scope, but it may not work as it may already have worked its way into her intestines. And if that didn't work, they would suggest that I watch her over the next couple of days and if she started vomiting or was in distress I should bring her in for emergency surgery. Then they took a blood test? To make sure that if she came in for emergency surgery they could do it right away. She's an 8 month old kitten under their care, so not sure that she needed a blood test at this time. All this to say, I think the receptionist should have immediately suggested that I bring her into the emergency clinic, where they could have dealt with it in a timely matter. The bill was $600. In the end, as I already had noted when I did research on the internet, it is just a wait and see strategy anyway. I think this was poorly handled overall. Read Less

This is the first review I have ever written and I am writing only because I read reviews and wish I could have read this before I went there. I adopted an 18 year old cat, Oreo, after a few weeks I noticed she was eating a lot less than normal and this continued for a few days until I began to really worry.I brought the cat to the vet, I knew it would cost 77$ for an exam, and I had never taken her to this particular Animal Hospital before but had read good reviews. I waited for a long time after my scheduled appointment (to be expected..) and was met by Dr. Davidson. He seemed so nice, so nice that I was very uncomfortable. He keept oohing and ahhing over Oreo as I explained she was having problems eating. He advised that she could have cancer or kidney problems and would need to take a blood test and urine test. He described how the tumors can swell up and make her not want to move, and horrified I was unsure of how to respond when he said it would cost 600$ for the urine and blood test. When I didn't respond, (I am a recent grad with 50$ in the bank but a credit card) he lowered his number to 400, and then to 300. He stared at me until I said Okay...(I am kicking myself in the butt for this trust me) Total came to 345$, Oreo stayed overnight to receive a urine sample.Next day I get a call, Urine sample and blood test came back fine, but the Doctor said he decided to take an X Ray anyway, (without my permission?) and found that she likely wasn't spayed, even though the original owner said she was. He said to have her spayed would "cost around 1000$", but would be a "very important procedure that could run me anywhere from...1400$-1500$"...I had stopped listening at this point and was ready to hang up when he casually mentioned that she "gobbled the wet food" and I interjected him to say "What kind of food was it!!!!??" seeing as that is what I had brought her there for in the first place!Turns out all I needed was to buy a special ID diet wet food. I can't believe that my price was bartered, lowered than raised, and my 18 year old cat was considered for an extensive surgery such as being spayed! According to the National Ontario Vet site of costs in Ontario, an adult spaying cost is 65$, not 1000$....ALL I WANTED WAS FOR HER TO EAT. I feel so dumb for paying the 345$ and not just taking a moment to think about it and try different foods. At the end of the day, it is my fault for paying and being taken advantage of. The worst part is that he is not a mean guy, the worst part is that he was acting so nice and being so manipulative that I feel so sorry for the sweet elderly ladies in this neighbourhood with poodles. Anyways, if you read all of this I hope it helped. P.S. Vet was apparently charged around this time last year for giving vaccines to a dog without the pet owners permission and the dog died 3 months later. How about that X ray?... Read Less

Friendly and knowledgeable staff, the vet techs are very informative and helpful. They have a selection of brushes/toys/treats/leashes and collars  for cats and dogs but unfortunately they carry hills pet food (thumbs down) the vets seemed very busy and dismissive but they did tell me to call or email anytime I needed to. And I did! And got answers to my questions. Probably the most expensive vet in the city but it was very good! Read Less

I DO NOT recommend Rosedale Animal Hospital. I find most veterinary hospitals to be a cash grab, but this place added tests to my bill that I never asked for and were never administered. If I hadn't scanned the bill after paying, I would never have noticed the extra $60 I was charged for a stool test for my dog that I explicitly said I did not want. They refunded my money after I pointed out the problem. Also, I called to get a quote on a rabbis vaccine. When I went in for the appointment, the price mysteriously went up and none of the receptionists could explain the discrepancy and they wouldn't honour the quote given over the phone. The vets do not examine the dogs in front of you either, they take them out of the examination room to some back room and do God knows what with your pet. My previous vet in Ottawa did everything in the exam room with me there to see what was going on. I am planning to neuter my dog soon and am deliberately looking elsewhere because I don't trust the vets or the staff at Rosedale Animal Hospital. Read Less

Very professional, thorough, friendly and patient with excellent use of information technology so that all the vets have access to a pet's records as well as research data. My experience has been that they keep searching for an answer to a problem, drawing on outside resources if required, and make every effort to be available to answer questions as they arise either by email or on the phone. They reliably follow-up when the circumstance requires it. It's a busy place for good reason, its has a very well-regarded group of vets. And I am so impressed with their team approach. They consult each other when issues arise that have no obvious root and if your primary care giver isn't available another vet steps in smoothly. A lot of expertise resides in that clinic and it seems that the few newer vets have been very carefully chosen and are very well supported by their more senior colleagues. When I go to my doctor I don't complain about being kept waiting. I know it means that someone with a problem is being given the time needed to address it and not that the doctor has overbooked. That's what I would want if I went to her with a pressing problem. I have an exceptional doctor. My dog has exceptional vets. Read Less

The doctors and staff are very friendly and accomodating at this clinic.  I feel that my cat is loved here.  Everybody who works at this place seems to enjoy it and loves animals.  I never feel rushed by the vets here (unlike the other place I used to go to), and all my questions get answered.  After the visit the doctors call to follow up on how my cat is doing.   The place is convenietly located and very clean.  The prices are comparable to other vet's clinics in the area.  Never had to wait long for the appointment.  There is parking on site and plenty on the side street. Read Less