Competent pet care, but very high prices and pushy tactics rubbed me the wrong way. I made a same-day appointment for my sick dog, who had been throwing up all night, and the vet came to have a look.... Read More
Competent pet care, but very high prices and pushy tactics rubbed me the wrong way. I made a same-day appointment for my sick dog, who had been throwing up all night, and the vet came to have a look. In short order he was recommending all kinds of testing, x-rays, IV treatment, overnight stays for monitoring, etc., and was not very specific on the pricing. From what I could estimate, I was looking at a bill over $1000 for a diagnosis only if I went along with all of his recommendations. As I was trying to decide how to proceed, he began to draw blood which I had not yet approved, I wasn't even sure whether he was drawing blood or hooking up an IV as he didn't say what he was doing. In any event, the charges were already racking up before I had a chance to approve of any treatment! This kind of pushy behaviour and the vague pricing information made a stressful experience even more taxing, I felt that they took advantage of a situation where they have a worried pet owner who is likely to do almost anything to help their pet. The vet made it sound like an imminent life or death situation and I felt that he tried to scare me into paying for all kinds of tests and treatment. His bedside manner was not very warm or caring either, and he did not do anything to make me feel at ease.To be fair, I have to say that he was very gentle with my dog, and the dog responded well to his presence. I felt that he was competent and knowledgable, but I didn't appreciate the scare tactics and brusque attitude towards me, the client.The good news is that my pup was fully recovered within a couple days from what turned out to be some kind of infection, which required a weeks worth of antibiotics. Read Less