Dr. Sweetman will research when needed to ensure your pet is getting the best treatment. She is also knowledgeable and personable and will take the time to work with you. Her staff are also knowledgable and friendly. I recommend Dr. Sweetman over many other vets in the city who don't take the time to determine what is wrong with your pet. This has been my experience. Read Less

Dr Kate Sweetman is a very compassionate person. She never rushes through exams and always takes time to explain everything. I've taken my rabbits, guinea pig, and rats to her and they all received wonderful care. The staff at the front desk are very friendly and caring as well! Read Less

Approximately 1 1/2 months ago, I brought my 36 YEAR old cockatiel to see Dr. Kate. He had fallen off of his perch, and was having difficulty climbing back on. After a VERY thorough and gentle exam, Dr. Kate discovered he had severe arthritis in his back, along with a broken wing. She carefully went through options what might be able to be done, but said his age and physical issues may not be to his advantage. This was said with a fantastic bedside manner. At no time did she speak to me like I was illiterate, nor was she racist. Calling out the race card, without any validation, does not reflect well on that finger pointing. Also, some haters out there do not understand the complexities of dealing with creatures...fur or feather. By the way, Dr Kate has returned EVERY one of my inquiries, not once ignoring my concerns. Even going so far as to say to me "There are no stupid questions" Read Less

Nothing but the most respectful treatment of animals love everything they have done for me the prices were more than fair. All the one stars are nothing but angry people that have no idea what it's like to work in this field. Keep up the great work i would highly recommend them Read Less

If for some reason one day you feel like having your self-worth and ability to parent a companion animal questioned come here! This supposed "doctor" of vetrinary medicine will make you feel like the most incompetent, worthless peice of garbage to have have ascended on to this earth. She will accompany that by calling your feathered child a "pest." She will then go on about invasive methods and use scare tactics to gain control over the situation, as if there this is some sort of battle for power. I'm sorry but I'm a PAYING CUSTOMER. You are providing a service, if at all, the power is in the customers hands. WE PAY YOU. Remember that Kate, you may also learn how to use a phone and call back when you've been informed the bird you supposedly "treated" has just DIED. Thanks a lot! :) Hope you enjoy making money from death, why not work at a slaughter house? Read Less

This is the best vet in Windsor. It's a little pricey but you get what you pay for. Dr Kate was very careful and attentive, informative. She graduated in 2016 so she's knowledgeable and familiar with modern veterinary work. The physical exams are very thorough. She specializes in small and exotic animals. Their website is good and informative too. I brought my 4 cats there and I was worried about the price since I'm a student but they were very understanding and I was very happy with what I got for the money I spent. I recommend this vet to anyone. They have a receptionist (or 2) at the desk all the time which is awesome. No other vet I've been to can compare. Read Less

Dr. Sweetman is a professional. The only clinic I could find that treated exotic animals. My Leopard gecko developed a very serious eye infection in both eyes, essentially making him blind which is practically a death sentence. The first eye went back to normal, with use of an antibiotic cream, but the other eye had swelled to triple the size. Even worse, there were multiple layers of skin and puss. The doctor didn't skip on treatments. He genuinely wanted you make sure the lizard was completely healed. Even though it took at least 10 visits over the course of a couple weeks (the cornea rolling is a very slow and steady process; you can't rush it or it can tear out the eye underneath.) Dr. Sweetman only charged me for one visit, after having at least 10 and the medicine I needed to purchase. He would always show me hands on the routine and husbandry to work with my lizards at home. The one time Dr. Sweetman wasn't there, his daughter was, who was equally skilled. All the staff is very friendly and remembers you buy name. 5/5, would recommend wot anyone with dogs or cats in the Downtown area, or anyone with exotic pets in general. Uploading some pictures of Dr. Sweetman's work.Read Less

Dr Sweetman and his staff were incredible in every way! The knowledge he gave me was absolutely priceless by showing me textbook articles, videos, and pictures to help me understand and help my piggy Rupert get better. When you visit the Downtown Vet Hospital you're paying for education; knowledge that will help your pet live a healthier and better life which is all you'd ever want for your best friend. THANK YOU DOCTOR AND STAFF!Read Less

I hated it because they won't treat your pet unless if you have the money up front my son took my cat to their clinic and they wouldn't treat her unless if we pay the money even though we promised that their going to get the money the next day, but they sent the cat back home with my son and they knew she was in so much pain and pregnant.they had the heart to send her home once my son brought her back she start vomiting he took her back it was to late she passed away on his arms.so guys if your pet is really sick if you don't got the cash just don't bother taking it there. Read Less

Dr. Sweetman and the lovely staff at the Downtown Veterinary Hospital have been fantastic in terms of general and emergency care for my family dog, Stewart. The operation for his sty at 11 years old was so well done we couldn't even tell which eye was treated. Read Less

Today I had the privilege to meet one of the "BEST" Veterinarians here in Windsor !! Between Dr James Sweetmen and his staff these people here are very knowledgable , warm hearted , compassionate , polite , down to earth people .. I would defiantly recommend this clinic to anyone out there in need of a "Veterinarian " !! Keep up the great job !!Read Less