Clinique Vétérinaire De Hull

This was by far the best vet visit we have ever had! The vet (and clinic owner) was extremely knowledgeable, got straight to the point, was very friendly and wasn't condescending. His priority clearly was our cat's well-being; it felt more like a doctor's appointment and not like a transaction (which is the experience I have had at other clinics). He answered all of our questions and was very accommodating, giving us different options in different price ranges to allow us to choose the best treatment for our cat without breaking our budget. We will definitely return and I highly recommend taking your pets there! Read Less

CVH is an amazing veterinary clinic. Friendly, knowledgeable, and compassionate staff, a great location, and fair prices. I took my elderly cat there for renal problems and eventually took him back to be euthanized when his health took a turn for the worst. Everyone involved made a really hard day a whole lot easier. They were kind and gentle, they explained every step along the way, and they gave us time alone when all had been done. Truly a positive experience. They even sent a card afterwards! Highly recommend. Read Less

Started good and then downhill. They seem to be understaffed. Good luck trying to get any information about your pet after hours and hours of being there. Diagnosed my cat with stress, to find out he had a huge tumor. Will be changing clinics for sure. They just kicked my sister's cat out LOL after I just wrote the review. Pathetic unprofessional people. You will be hearing from my lawyer. Read Less

This is a great veterinary clinic. The staff is very friendly and knowledgeable. We have 5 companion animals and we have seen all four vets at this clinic and had excellent experiences with all of them, except for one. As a result of that particularly negative interaction, I was only able to give the clinic 4 stars. They were very supportive of my anxious dog and have great hours for drop-off and pick up, if you work full-time. I do not hold the clinic responsible for the one bad experience I had with Dr. Nazir. She was very critical and alarmist and was not successful in communicating health information about my dog in a proactive and/or cooperative way. In my view, she lacks professionalism and interpersonal skills and I will definitely request to not see her again. To end on a positive note, I brought in my son with me one day (he is on the Autism Spectrum) and he was having a bit of trouble adjusting to the noise/smells in the clinic. The front desk staff went out of their way to help support me by offering to hold my two large dogs so I could support his entry into the building. After we came in, they provided my son with fun things to play with, which helped make him feel comfortable. Their kindness and understanding that morning especially was so very appreciated. Thank you for your professionalism and compassion for our family! Read Less

So I waited 2 weeks to write my review just to see if there was any kind of follow through from this place. There wasn’t. 2 weeks ago I took my dog in for teeth cleaning. I’ll admit it, this is not our regular vet. The cost is less on the Quebec side so after reading reviews we selected this clinic. First they call me to tell me the dog has many health problems and they need our approval to go ahead with anesthetic as it risky in such cases. The dog was suffering with an infection in his mouth so we needed to clean his mouth up. We worryingly gave our approval. Then after a couple of hours the vet calls and says 10 teeth NEED to come out as they are all rotten. This will require further 3 hours of anesthetic bringing us to the maximum 5 hours allowed. Was he asking out of concern for the dog’s health under anesthetic? No, just whether we wanted to pay or not. That should have been my first clue; first they tell me anesthetic is risky then they ask for the max! However, I trust the vet knows what he is doing and tell him to go ahead and get these rotten teeth out. Then the vet calls again 2 1/2 hours later to tell me that these “rotten” teeth were so strong he had to cut and drill and cut and drill just to get out only 4 teeth! He had reached the max time and had to sew up his work. He also told me to make a follow up appointment in 2 weeks and to see “only him”. Why would he continue to cut and drill to remove teeth that were so solid he had to spend nearly an hour per tooth? My conclusion? Hubris and greed. The vet was too proud to not take out any teeth after he told me there was at least 10 rotten teeth and if he had approval to go to the max, he might as well and get the money. The request to see “only him” for follow up was my second red flag. I am sure he doesn’t want anyone else to see what he did in my dog’s mouth. Did anyone from the clinic follow up in the few days after this invasive surgery to see how my dog was doing? No. Did anyone follow up to see why I hadn’t made the 2 week appointment? No. This clinic is expanding their building and probably their staff. All the good reviews seem to be before this expansion. To my mind this is a case of this clinic forgetting its roots. There were too many good reviews not to choose this clinic. Now, however, if you’re coming from Ontario for a good deal remember: You get what you pay for. Sorry, but I cannot recommend this clinic and I will not be brining my dog back to have 6+ solid teeth removed for thousands of dollars more just to help fund the new construction. Read Less

Incredibly professional and affordable! Our kitten needed surgery because of an intestinal blockage, and they took extremely good care of him. They didn't push for any unnecessary procedures and they thoroughly informed us of every step along the way, including a detailed run down of the cost (which was significantly lower than anywhere else). They would call us a couple of times a day with updates and were amazingly friendly & reassuring. I highly recommend this clinic, thank you Dr. Kader & Anne! Read Less

Took our Goldendoodle to the Vet last night for his 12 week vaccinations. Our first vet visit with our puppy as our breeder had done the 8 week shots at their own Vet. We live in Ontario and the parking lot of this vet was filled with Ontario plates. The front staff is extremely friendly and was interacting with our dog as we waited for our appointment. The vet tech and vet were also great and very friendly with our puppy. Happily going back in 4 weeks time for our puppies 16 week vaccinations. Read Less

This clinic is awesome! Brought my two cats here after an awful experience at another clinic last year. I was very happy with the service. My younger cat has a eye site problem, which has not been diagnosed. Dr. Kader was very honest about the cost and informative about the situation. I did not feel pressured into spending any money I didn’t want and he was honest about his opinion of what was/wasn’t needed regarding the situation. After spending over $1200 in two days on my kitten for a spay last year, it’s a relief finding a good and honest vet ☺️ Read Less

Staff members remain very friendly despite my cat getting very aggressive when they take his temperature rectally or give him shots. The vets provide honest opinions rather than those that would benefit them financially :) I continue to highly recommend them to friends and family.Read Less

I brought my healthy 11 month old pup to get spayed at the Hull Veterinary Clinic and she was returned to me sick. Five days post-op she continues to present with an eye infection that didn't exist prior to visiting the clinic and she has a serious cough that is clearly the result of careless intubation. I contacted the clinic and was able to speak to Gen, the manager, but she refused to take any responsibility in the matter. I also asked for a free follow-up but was told I would need to pay the regular fee; after spending over $550. Further, on the day of the surgery, I was informed I could pick her up between the hours of 4 p.m. and 8 p.m. but received a call at 3 p.m. to tell me I wouldn't be able to come until 7 p.m. because their surgery schedule was running late. I had already arranged for transport and work to pick her up at 4 o'clock, so receiving only one hour's notice seems unreasonable to me. I was also told the morning of the surgery that she would be operated on in the a.m., so I don't understand why they didn't phone shortly after noon to advise that they were running late... Too logical, maybe. Once they get paid, they seem to have little value for their customers. Positive note: the front desk staff is friendly enough... but that's not any different from other veterinary offices I've been to. Read Less

We love the care we receive from the vets. We wouldn't pay ridiculous prices for our animals, but what we do pay for we want done well. The team here doesn't push unnecessary procedures on us, and they do what we need done. We travel far out of our way to go here because they are worth it. If you're in Ottawa, go here. Read Less

My cat had rotten teeth, I think he had gingivitis as well and the vet made us do tons of treatment and biopsy to see what was wrong with him since every time he would eat he would panic because it hurt too much and just run away and not eat. And all along his damm teeth were rotting ( it doesn't take a diploma to know what rotting teeth look like, I saw it) my mom payed over 2 000$ to help him and we were going broke and eventually it got too much he was loosing weight and it was heart breaking to see him suffer so we had to put him down. But if he vet would've just looked at his teeth in the first place instead of trying to make money he would still be here today. He was just a baby 2 years old and the first cat that was all mine!Read Less

Very clean and modern facility cheap prices, example I got puppy shots and dewormer awhile back for under 100 ( roughly) and ottawa vets want 300 plus ! Staff is always nice and very helpful. Will not hesitate to keep bringing my dogs here. Highly recommend, keep it up.Read Less

Great service at this clinic. Our cat was in a fight last week and suffered a bite that quickly led to an infection. We took her to the Clinique Veterinaire de Hull for treatment. Rather than running a bunch of expensive and unnecessary tests, the vet recommended antibiotics and anti-inflammatory medicine, which we agreed seemed like the right course of treatment. Within two days, our cat was feeling great. The clinic even followed up with a courtesy call a few days later to see how she was doing -- much appreciated! This place will be our first choice from now on. Read Less