Fantastic experience. I have zero idea why anybody would leave a negative review for these people. Dr.Gilles was fantastic with my 10 year old Sally (teckle). She s a good dog but fussy around strange... Read More
Fantastic experience. I have zero idea why anybody would leave a negative review for these people. Dr.Gilles was fantastic with my 10 year old Sally (teckle). She s a good dog but fussy around strangers and Dr.Gilles' approach and his calm demeanor just calmed everybody down. He refused to do her teeth when he detected a heart murmur and explained the risks and consequences but also the alternatives. Didn t overcharge or over diagnose and when I asked a question or wanted something done, he explained why it wss or wasn t a good idea. These people could have taken me for 1000$s but Inwalked out of there with medecine, injections, and physical for a fraction of the cost. These people are actually refreshing to me as it s nice to see honest people. Just a wondefful expetience in a stressful time for me. Thank you Dr.Gilles and Sylvie!!!! Read Less
sylvie
27 Sep 2019
REPORT
So grateful I brought my cat to this clinic she wasn't eating for 3 days and no vet in Gatineau would give me an appointment (I called them all) they all referred me to the Ottawa Animal Hospital I wa... Read More
So grateful I brought my cat to this clinic she wasn't eating for 3 days and no vet in Gatineau would give me an appointment (I called them all) they all referred me to the Ottawa Animal Hospital I was able to get an appointment the same day with Dr. Lanthier he examined her gave her a shot and antibiotics and the next day she was eating again and day 2 she was back to normal I definetly recommend him. He is experienced and competent. The reception was friendly and the prices very reasonable *Ottawa Animal Hospital charges 4 times what he charged me for the examination. Read Less
Mart Ri
22 Jun 2018
REPORT
Got 2 cats operated there anr the service is great and prices are reasonable.
Christine Lamarche
29 Mar 2018
REPORT
Very friendly staff, quick service, clean place and good prices.
Nathalie Lajoie
18 Jan 2018
REPORT
Not happy expensive and set on declawing 4 paws instead of 2 or not at all was decieved into 4 paws declaw...
no one else does that anymore!!!he Even told me he won't bring a cat into his home withou... Read More
Not happy expensive and set on declawing 4 paws instead of 2 or not at all was decieved into 4 paws declaw...
no one else does that anymore!!!he Even told me he won't bring a cat into his home without being a 4 paws declaw., My youngest cat is experiencing problems with one of her paws and I'm sure not taking her back there!! Read Less
J-F rousson
15 Oct 2017
REPORT
Let me first start off by saying the most simple thing. People are entitled to their own opinion. If you want to talk about just the bad experience then that’s up to you guys..
But for me this vet as... Read More
Let me first start off by saying the most simple thing. People are entitled to their own opinion. If you want to talk about just the bad experience then that’s up to you guys..
But for me this vet as been nothing but taking good care of my two cats and two dogs for the past ten years.. not once as he over charged me for anything... and him and his partner have been nothing but friendly and always said the truth with out running around the bush...
People need to understand that all animal are a living thing just like us humain and guess what even the simple surgery on us can have complications, same thing can happen on animals... you guys want to complain about the prices and get charge for this and that and then get mad well it’s costing to much funny thing is ... and I will quote what’s the vet told me “ it always up to us to get the blood work done or testing of the stools.. he does recommend it but not mandatory “
The past 10 years he’s been telling me the same thing I don’t thing some of the reviews on here are 100% true..
If you are still hesitant about going to the vet of Touraine here’s my advice don’t keep reading all the reviews... make and appointment and go see for yourself if your gut gives you a bad vibe then just walk away there are plenty of other vets around..
But has for me ,my wife, my kids, and all our animals(pepsi”mastiff x pit bull”... big boy “shih tzu” ... boopie” black and white tabby “ and ti-ga “white tabby” are all extremely happy with the service
Thank you Read Less
Khaled AZAOUZI
8 Aug 2017
REPORT
I didn't have a bad experience but based on my interaction with the doctor, I will just give 2 stars. My cats are my family members too! You don't look at them like they are just animals!! If you don'... Read More
I didn't have a bad experience but based on my interaction with the doctor, I will just give 2 stars. My cats are my family members too! You don't look at them like they are just animals!! If you don't respect my cats, you don't respect me ! Read Less
Rèd Bar Chetta
6 Jun 2017
REPORT
I have to give a 1 star only, had my cat declawed and had to go back twice as it wasn't done properly. I felt soooo bad for my cat. The 3rd time, I decided to go somewhere else and they got it right, ... Read More
I have to give a 1 star only, had my cat declawed and had to go back twice as it wasn't done properly. I felt soooo bad for my cat. The 3rd time, I decided to go somewhere else and they got it right, instantly. So, my 1st mistake was to get it declawed, if possible, avoid this operation. My 2nd mistake, go to that clinic because it was cheaper. The good news is there are other clinics near buy that will take the necessary steps in order to get it done, properly the 1st time. My recommendation? try another clinic. My cat is doing really well today, : )
From a Siamese fan, Read Less
Jessica P.
22 May 2017
REPORT
Brought my sick dog there. She hadn't been eating for days and was always sleeping. First appointment cost me 270$. The vet didn't know what she had. I had explained to him that she seemed to have a c... Read More
Brought my sick dog there. She hadn't been eating for days and was always sleeping. First appointment cost me 270$. The vet didn't know what she had. I had explained to him that she seemed to have a cold, but that she was not spayed and had recently had a heat. He gave her a shot and took her blood to do test. He asked me to come back the day after to have the results. It cost me another 175$ just to hear him says that the blood test was fine and that he didn't know what she had and needed to do more tests. He said my dog could have lots of things (ulcer, blocked intestine) and wanted me to do a 450$ test to check her intestinal track. I was fed up to hear him say ''I don't know, I need to do more test''... and have him rip me off so I went to see another vet.
The second vet was anima plus. When I explained my dog's situation, they gave me an appointment right away and they asked me to get the first vet to transfer my dog's file to them by fax or e-mail. I called the first vet and he refused to do so by fax or e-mail; it was paper only and for a 35$ fee.
So, I brought my dog to anima plus and the vet's TECHNICIAN, upon hearing the symptoms immediately said that my dog probably had closed pyometra, but that the veterinarian would check to make sure it was really that. The veterinarian examined my dog, said that my dog probably had pyometra. She did an X-ray, and it really was closed pyometra. Moreover, the veterinarian had the blood test from the first vet and said that there was an indication on it that showed a small infection. They did surgery on my dog right away because she could have died from it (her uterus could have ruptured). The surgery cost me 600$, consultation + X ray 175, all medication 75$). It was WAY WAY cheaper than vétérinaire de touraine, they didn't do any USELESS AND PRICY tests and they had an IMMEDIATE diagnosis.
DON'T WASTE YOUR TIME AND MONEY WITH VÃTÃRINAIRE DE TOURAINE.
Right now, my dog is doing great.
Ne perdez pas de temps et d'argent avec ce vétérinaire. Il va vous faire faire plein de tests pour vous soutirer de l'argent, sans pour autant diagnostiquer le probléme de votre animal. Read Less
Jeannine Proud
10 May 2017
REPORT
Not surprised to see other complaints about how this clinic values animals only if the owner has the money.
Yves Savoie
6 Feb 2017
REPORT
the owner here has a bad rep if you look at the reviews. but I've always had a great service with the guy. I always had my cats checked out here after Adopting them at the SPCA. always kind and polit... Read More
the owner here has a bad rep if you look at the reviews. but I've always had a great service with the guy. I always had my cats checked out here after Adopting them at the SPCA. always kind and polite. great with my cats Read Less
Al S
18 Jan 2017
REPORT
I took my cat for all it's shots. Had great service and prices are decent
Marie-Josee Gunville
23 Sep 2016
REPORT
Very accommodating for urgencies. The vet is very calm even in stressful situations. He did surgery on my cat's tail and it was flawless. Even check-ups afterward were free of charge. I would recomman... Read More
Very accommodating for urgencies. The vet is very calm even in stressful situations. He did surgery on my cat's tail and it was flawless. Even check-ups afterward were free of charge. I would recommand him if you are looking for a good vet; people skills are lacking, but then again, he specializes and makes a living on animals :) The point is: he keeps my animals healthy and that's all I'm asking for :) Read Less
Ryan Van Ginkel
18 Nov 2015
REPORT
Very good service bad reviews are unfortunate individual cases treats my animals well and fair pricing
Roch Lafond
25 Apr 2015
REPORT
Always had good service for all of my dogs for over 15 years
Fantastic experience. I have zero idea why anybody would leave a negative review for these people. Dr.Gilles was fantastic with my 10 year old Sally (teckle). She s a good dog but fussy around strange... Read More
Fantastic experience. I have zero idea why anybody would leave a negative review for these people. Dr.Gilles was fantastic with my 10 year old Sally (teckle). She s a good dog but fussy around strangers and Dr.Gilles' approach and his calm demeanor just calmed everybody down. He refused to do her teeth when he detected a heart murmur and explained the risks and consequences but also the alternatives. Didn t overcharge or over diagnose and when I asked a question or wanted something done, he explained why it wss or wasn t a good idea. These people could have taken me for 1000$s but Inwalked out of there with medecine, injections, and physical for a fraction of the cost. These people are actually refreshing to me as it s nice to see honest people. Just a wondefful expetience in a stressful time for me. Thank you Dr.Gilles and Sylvie!!!! Read Less
sylvie
27 Sep 2019
REPORT
☆☆☆☆☆
REPORT
So grateful I brought my cat to this clinic she wasn't eating for 3 days and no vet in Gatineau would give me an appointment (I called them all) they all referred me to the Ottawa Animal Hospital I wa... Read More
So grateful I brought my cat to this clinic she wasn't eating for 3 days and no vet in Gatineau would give me an appointment (I called them all) they all referred me to the Ottawa Animal Hospital I was able to get an appointment the same day with Dr. Lanthier he examined her gave her a shot and antibiotics and the next day she was eating again and day 2 she was back to normal I definetly recommend him. He is experienced and competent. The reception was friendly and the prices very reasonable *Ottawa Animal Hospital charges 4 times what he charged me for the examination. Read Less
Mart Ri
22 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Got 2 cats operated there anr the service is great and prices are reasonable.
Christine Lamarche
29 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Very friendly staff, quick service, clean place and good prices.
Nathalie Lajoie
18 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Not happy expensive and set on declawing 4 paws instead of 2 or not at all was decieved into 4 paws declaw...
no one else does that anymore!!!he Even told me he won't bring a cat into his home withou... Read More
Not happy expensive and set on declawing 4 paws instead of 2 or not at all was decieved into 4 paws declaw...
no one else does that anymore!!!he Even told me he won't bring a cat into his home without being a 4 paws declaw., My youngest cat is experiencing problems with one of her paws and I'm sure not taking her back there!! Read Less
J-F rousson
15 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Let me first start off by saying the most simple thing. People are entitled to their own opinion. If you want to talk about just the bad experience then that’s up to you guys..
But for me this vet as... Read More
Let me first start off by saying the most simple thing. People are entitled to their own opinion. If you want to talk about just the bad experience then that’s up to you guys..
But for me this vet as been nothing but taking good care of my two cats and two dogs for the past ten years.. not once as he over charged me for anything... and him and his partner have been nothing but friendly and always said the truth with out running around the bush...
People need to understand that all animal are a living thing just like us humain and guess what even the simple surgery on us can have complications, same thing can happen on animals... you guys want to complain about the prices and get charge for this and that and then get mad well it’s costing to much funny thing is ... and I will quote what’s the vet told me “ it always up to us to get the blood work done or testing of the stools.. he does recommend it but not mandatory “
The past 10 years he’s been telling me the same thing I don’t thing some of the reviews on here are 100% true..
If you are still hesitant about going to the vet of Touraine here’s my advice don’t keep reading all the reviews... make and appointment and go see for yourself if your gut gives you a bad vibe then just walk away there are plenty of other vets around..
But has for me ,my wife, my kids, and all our animals(pepsi”mastiff x pit bull”... big boy “shih tzu” ... boopie” black and white tabby “ and ti-ga “white tabby” are all extremely happy with the service
Thank you Read Less
Khaled AZAOUZI
8 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I didn't have a bad experience but based on my interaction with the doctor, I will just give 2 stars. My cats are my family members too! You don't look at them like they are just animals!! If you don'... Read More
I didn't have a bad experience but based on my interaction with the doctor, I will just give 2 stars. My cats are my family members too! You don't look at them like they are just animals!! If you don't respect my cats, you don't respect me ! Read Less
Rèd Bar Chetta
6 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I have to give a 1 star only, had my cat declawed and had to go back twice as it wasn't done properly. I felt soooo bad for my cat. The 3rd time, I decided to go somewhere else and they got it right, ... Read More
I have to give a 1 star only, had my cat declawed and had to go back twice as it wasn't done properly. I felt soooo bad for my cat. The 3rd time, I decided to go somewhere else and they got it right, instantly. So, my 1st mistake was to get it declawed, if possible, avoid this operation. My 2nd mistake, go to that clinic because it was cheaper. The good news is there are other clinics near buy that will take the necessary steps in order to get it done, properly the 1st time. My recommendation? try another clinic. My cat is doing really well today, : )
From a Siamese fan, Read Less
Jessica P.
22 May 2017
REPORT
☆☆☆☆☆
REPORT
Brought my sick dog there. She hadn't been eating for days and was always sleeping. First appointment cost me 270$. The vet didn't know what she had. I had explained to him that she seemed to have a c... Read More
Brought my sick dog there. She hadn't been eating for days and was always sleeping. First appointment cost me 270$. The vet didn't know what she had. I had explained to him that she seemed to have a cold, but that she was not spayed and had recently had a heat. He gave her a shot and took her blood to do test. He asked me to come back the day after to have the results. It cost me another 175$ just to hear him says that the blood test was fine and that he didn't know what she had and needed to do more tests. He said my dog could have lots of things (ulcer, blocked intestine) and wanted me to do a 450$ test to check her intestinal track. I was fed up to hear him say ''I don't know, I need to do more test''... and have him rip me off so I went to see another vet.
The second vet was anima plus. When I explained my dog's situation, they gave me an appointment right away and they asked me to get the first vet to transfer my dog's file to them by fax or e-mail. I called the first vet and he refused to do so by fax or e-mail; it was paper only and for a 35$ fee.
So, I brought my dog to anima plus and the vet's TECHNICIAN, upon hearing the symptoms immediately said that my dog probably had closed pyometra, but that the veterinarian would check to make sure it was really that. The veterinarian examined my dog, said that my dog probably had pyometra. She did an X-ray, and it really was closed pyometra. Moreover, the veterinarian had the blood test from the first vet and said that there was an indication on it that showed a small infection. They did surgery on my dog right away because she could have died from it (her uterus could have ruptured). The surgery cost me 600$, consultation + X ray 175, all medication 75$). It was WAY WAY cheaper than vétérinaire de touraine, they didn't do any USELESS AND PRICY tests and they had an IMMEDIATE diagnosis.
DON'T WASTE YOUR TIME AND MONEY WITH VÃTÃRINAIRE DE TOURAINE.
Right now, my dog is doing great.
Ne perdez pas de temps et d'argent avec ce vétérinaire. Il va vous faire faire plein de tests pour vous soutirer de l'argent, sans pour autant diagnostiquer le probléme de votre animal. Read Less
Jeannine Proud
10 May 2017
REPORT
☆☆☆☆☆
REPORT
Not surprised to see other complaints about how this clinic values animals only if the owner has the money.
Yves Savoie
6 Feb 2017
REPORT
☆☆☆☆☆
REPORT
the owner here has a bad rep if you look at the reviews. but I've always had a great service with the guy. I always had my cats checked out here after Adopting them at the SPCA. always kind and polit... Read More
the owner here has a bad rep if you look at the reviews. but I've always had a great service with the guy. I always had my cats checked out here after Adopting them at the SPCA. always kind and polite. great with my cats Read Less
Al S
18 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I took my cat for all it's shots. Had great service and prices are decent
Marie-Josee Gunville
23 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Very accommodating for urgencies. The vet is very calm even in stressful situations. He did surgery on my cat's tail and it was flawless. Even check-ups afterward were free of charge. I would recomman... Read More
Very accommodating for urgencies. The vet is very calm even in stressful situations. He did surgery on my cat's tail and it was flawless. Even check-ups afterward were free of charge. I would recommand him if you are looking for a good vet; people skills are lacking, but then again, he specializes and makes a living on animals :) The point is: he keeps my animals healthy and that's all I'm asking for :) Read Less
Ryan Van Ginkel
18 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Very good service bad reviews are unfortunate individual cases treats my animals well and fair pricing
Roch Lafond
25 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Always had good service for all of my dogs for over 15 years