Hopital Veterinaire Du Plateau
Gatineau, Quebec
General Info
Your pet is an important part of the family! Visit L'Hôpital Vétérinaire Du Plateau in Gatineau to ensure your canine companion or feline friend is in optimal health. We offer a wide range of services including vaccinations, dental care, de-clawing, laser surgery and other veterinary care procedures. Call us today at 819-775-9958 to schedule an appointment.
Reviews
Vanessa barrette
12 Apr 2023
REPORT
The worst vet ever; honestly, if you want to pay thousand without results, it is the place to go!
I went for an eye infection; they prescribed me five different things and did a bunch of tests 1,200$...
The worst vet ever; honestly, if you want to pay thousand without results, it is the place to go!
I went for an eye infection; they prescribed me five different things and did a bunch of tests 1,200$ later, my dog still has an eye infection and nothing they gave me helped. Now they are asking me to come back so they can perform another check-up and charge me another hefty bill. Ridiculous!
ESTHER FLEURANT
19 Aug 2020
REPORT
One star is even too much for this place.
I strongly suggest t all cat owners not go to this place.
We have brought in our new kitten for his first exams, vaccines and to get neutered.
Each appointm...
One star is even too much for this place.
I strongly suggest t all cat owners not go to this place.
We have brought in our new kitten for his first exams, vaccines and to get neutered.
Each appointment was with a different doctor and never the same price as mentioned on the phone at the time we booked our appointments.
We had such a bad experience at the last vaccine appointment before the surgery I didn’t know if we should go back. They are not referring back to the cats file and are asking questions that is definitely in the file ( like if he as a microchip… yes you are the one who did it!) I was so concern that we wanted to talk to a manager or someone in charge. No one would take our call. We made a review on google, not a bad one, just fair, about our concerns. We then received a registered letter to ban our pet from the clinic, can’t even buy the cat food there anymore.
If this is how they handle a simple concern, I would want to know how they handle a real problem. My cat’s health and safety is too important to me to leave it in the hands of a place that doesn’t even care about the animal.
DON’T GO THERE, there are plenty of good places in the city, avoid VETERINAIRE DU PLATEAU.
Adam Ramsey
26 Jan 2019
REPORT
Prescribed Prednisone for allergies for years until I switched vet; this was after a mast cell tumour and kidney failure due to too much prednisone.
Stay clear, they like to over prescribe medicine an...
Prescribed Prednisone for allergies for years until I switched vet; this was after a mast cell tumour and kidney failure due to too much prednisone.
Stay clear, they like to over prescribe medicine and they treat your animal like a pay cheque.
-5 stars for lack of service and lack of knowledge.
Trish McQuhae
20 Jun 2018
REPORT
Wonderful Vets, techs and service here. Always willing to help with every request. Highly recommended!
John Fox
12 Jun 2018
REPORT
Worse than the Doctor’s office: you rush from work to make an appointment only to have to wait and wait, and then wait some more. And then you wait again while they battle with the computer system to ...
Worse than the Doctor’s office: you rush from work to make an appointment only to have to wait and wait, and then wait some more. And then you wait again while they battle with the computer system to get you the regular flea and tick treatment.
Gf Ys
28 Apr 2018
REPORT
So far, its the best one in the region.
Alisson Sarazin
3 Feb 2018
REPORT
Friendly veterinarian , friendly staff. got an appointment really fast . The staff answered all my question and concern in a clear way, so I got advices and.explanations for everything that was conce...
Friendly veterinarian , friendly staff. got an appointment really fast . The staff answered all my question and concern in a clear way, so I got advices and.explanations for everything that was concerning me about my dog , we also talked about what we could do to prevent future problems. They also sell very High quality toys my dog loved it ! :) would recommend to anyone because I know how it can be stressful to choose a place.
Pierre-Philippe Labelle
29 Jan 2018
REPORT
Great service and great attention to my dog's needs. 🐕
Karen Eck
17 Dec 2017
REPORT
Caring staff and good service. I feel like my dogs are in very good hands here.
Alice Lanoie
14 Dec 2017
REPORT
My favorite vet clinic. They were fantastic when my old friend had to be put down. The staff made the situation so much happier easier. Now that we have a new fur baby would not dream of entrusting hi...
My favorite vet clinic. They were fantastic when my old friend had to be put down. The staff made the situation so much happier easier. Now that we have a new fur baby would not dream of entrusting his care anywhere else.
Kaila Chan
24 May 2017
REPORT
Love their very humane approach to animal care.
Karolane Dubreuil
27 Nov 2016
REPORT
One star would be more representative of the service I got from this place. They are obviously in business for money, so if you love your animal you should not even bother to call there in order to ge...
One star would be more representative of the service I got from this place. They are obviously in business for money, so if you love your animal you should not even bother to call there in order to get help. I called outside the regular business hours to know if it was preferable to come at the clinic to get my dog checked. I was worried and the receptionist couldn't give me any information and requested my credit card number to answer this basic question. How can it be possible for them to act that way? What happens if I don't have the money on the spot? If you love your animal, go somewhere else - if they can charge you over 50$ for a call, they will definitely be comfortable taking advantage of you eventually.
Alexandra Thompson
21 Nov 2016
REPORT
I am english and received the same fair treatment as a french speaking person (which can be rare in quebec) staff was very nice and caring as i had an emergency. the vet was very kind/gentle and did n...
I am english and received the same fair treatment as a french speaking person (which can be rare in quebec) staff was very nice and caring as i had an emergency. the vet was very kind/gentle and did not charge me for a test she administered. i was able to get an emergency appointment only a few hours after calling on a saturday. his eye is already improving from infection after a couple days of antibiotics and drops. so she did help very much and i was so relieved. consultation was a little more than my usual vet, (still less then ontario vet) but did not care as this was one of the only vets with available appointment. thank you!!
Laura Lamarche
20 Jul 2016
REPORT
Only amazing things to say about these guys. They provide service in English and in French, and are happy to explain what is going on. A big supporter of Rescue, the folks at the Hopital du Plateau ar...
Only amazing things to say about these guys. They provide service in English and in French, and are happy to explain what is going on. A big supporter of Rescue, the folks at the Hopital du Plateau are compassionate, understanding, and there's absolutely no doubt that they are there to provide the best care possible for your pet.
Jeremie Naylor
5 Jun 2016
REPORT
My cat has received great care here for the past 10 years. The vets are great and we can see these people really love what they are doing. I would recommend any cat or dog owner to go at this vet.
Bianca Bragaglia-Murdock
28 Apr 2016
REPORT
My dog has received very good care here, both for routine and emergency visits. It's a bit pricier than some other local vets, but the staff are excellent (vet techs and veterinarians alike).
They of...
My dog has received very good care here, both for routine and emergency visits. It's a bit pricier than some other local vets, but the staff are excellent (vet techs and veterinarians alike).
They offer obedience training, but I have not used it and thus cannot comment on it.
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(819) 775-9958
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Hopital Veterinaire Du Plateau
Gatineau, Quebec
General Info
Your pet is an important part of the family! Visit L'Hôpital Vétérinaire Du Plateau in Gatineau to ensure your canine companion or feline friend is in optimal health. We offer a wide range of services including vaccinations, dental care, de-clawing, laser surgery and other veterinary care procedures. Call us today at 819-775-9958 to schedule an appointment.
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
Reviews
Vanessa barrette
12 Apr 2023
The worst vet ever; honestly, if you want to pay thousand without results, it is the place to go!
I went for an eye infection; they prescribed me five different things and did a bunch of tests 1,200$...
The worst vet ever; honestly, if you want to pay thousand without results, it is the place to go!
I went for an eye infection; they prescribed me five different things and did a bunch of tests 1,200$ later, my dog still has an eye infection and nothing they gave me helped. Now they are asking me to come back so they can perform another check-up and charge me another hefty bill. Ridiculous!
ESTHER FLEURANT
19 Aug 2020
One star is even too much for this place.
I strongly suggest t all cat owners not go to this place.
We have brought in our new kitten for his first exams, vaccines and to get neutered.
Each appointm...
One star is even too much for this place.
I strongly suggest t all cat owners not go to this place.
We have brought in our new kitten for his first exams, vaccines and to get neutered.
Each appointment was with a different doctor and never the same price as mentioned on the phone at the time we booked our appointments.
We had such a bad experience at the last vaccine appointment before the surgery I didn’t know if we should go back. They are not referring back to the cats file and are asking questions that is definitely in the file ( like if he as a microchip… yes you are the one who did it!) I was so concern that we wanted to talk to a manager or someone in charge. No one would take our call. We made a review on google, not a bad one, just fair, about our concerns. We then received a registered letter to ban our pet from the clinic, can’t even buy the cat food there anymore.
If this is how they handle a simple concern, I would want to know how they handle a real problem. My cat’s health and safety is too important to me to leave it in the hands of a place that doesn’t even care about the animal.
DON’T GO THERE, there are plenty of good places in the city, avoid VETERINAIRE DU PLATEAU.
Adam Ramsey
26 Jan 2019
Prescribed Prednisone for allergies for years until I switched vet; this was after a mast cell tumour and kidney failure due to too much prednisone.
Stay clear, they like to over prescribe medicine an...
Prescribed Prednisone for allergies for years until I switched vet; this was after a mast cell tumour and kidney failure due to too much prednisone.
Stay clear, they like to over prescribe medicine and they treat your animal like a pay cheque.
-5 stars for lack of service and lack of knowledge.
Trish McQuhae
20 Jun 2018
Wonderful Vets, techs and service here. Always willing to help with every request. Highly recommended!
John Fox
12 Jun 2018
Worse than the Doctor’s office: you rush from work to make an appointment only to have to wait and wait, and then wait some more. And then you wait again while they battle with the computer system to ...
Worse than the Doctor’s office: you rush from work to make an appointment only to have to wait and wait, and then wait some more. And then you wait again while they battle with the computer system to get you the regular flea and tick treatment.
Gf Ys
28 Apr 2018
So far, its the best one in the region.
Alisson Sarazin
3 Feb 2018
Friendly veterinarian , friendly staff. got an appointment really fast . The staff answered all my question and concern in a clear way, so I got advices and.explanations for everything that was conce...
Friendly veterinarian , friendly staff. got an appointment really fast . The staff answered all my question and concern in a clear way, so I got advices and.explanations for everything that was concerning me about my dog , we also talked about what we could do to prevent future problems. They also sell very High quality toys my dog loved it ! :) would recommend to anyone because I know how it can be stressful to choose a place.
Pierre-Philippe Labelle
29 Jan 2018
Great service and great attention to my dog's needs. 🐕
Karen Eck
17 Dec 2017
Caring staff and good service. I feel like my dogs are in very good hands here.
Alice Lanoie
14 Dec 2017
My favorite vet clinic. They were fantastic when my old friend had to be put down. The staff made the situation so much happier easier. Now that we have a new fur baby would not dream of entrusting hi...
My favorite vet clinic. They were fantastic when my old friend had to be put down. The staff made the situation so much happier easier. Now that we have a new fur baby would not dream of entrusting his care anywhere else.
Kaila Chan
24 May 2017
Love their very humane approach to animal care.
Karolane Dubreuil
27 Nov 2016
One star would be more representative of the service I got from this place. They are obviously in business for money, so if you love your animal you should not even bother to call there in order to ge...
One star would be more representative of the service I got from this place. They are obviously in business for money, so if you love your animal you should not even bother to call there in order to get help. I called outside the regular business hours to know if it was preferable to come at the clinic to get my dog checked. I was worried and the receptionist couldn't give me any information and requested my credit card number to answer this basic question. How can it be possible for them to act that way? What happens if I don't have the money on the spot? If you love your animal, go somewhere else - if they can charge you over 50$ for a call, they will definitely be comfortable taking advantage of you eventually.
Alexandra Thompson
21 Nov 2016
I am english and received the same fair treatment as a french speaking person (which can be rare in quebec) staff was very nice and caring as i had an emergency. the vet was very kind/gentle and did n...
I am english and received the same fair treatment as a french speaking person (which can be rare in quebec) staff was very nice and caring as i had an emergency. the vet was very kind/gentle and did not charge me for a test she administered. i was able to get an emergency appointment only a few hours after calling on a saturday. his eye is already improving from infection after a couple days of antibiotics and drops. so she did help very much and i was so relieved. consultation was a little more than my usual vet, (still less then ontario vet) but did not care as this was one of the only vets with available appointment. thank you!!
Laura Lamarche
20 Jul 2016
Only amazing things to say about these guys. They provide service in English and in French, and are happy to explain what is going on. A big supporter of Rescue, the folks at the Hopital du Plateau ar...
Only amazing things to say about these guys. They provide service in English and in French, and are happy to explain what is going on. A big supporter of Rescue, the folks at the Hopital du Plateau are compassionate, understanding, and there's absolutely no doubt that they are there to provide the best care possible for your pet.
Jeremie Naylor
5 Jun 2016
My cat has received great care here for the past 10 years. The vets are great and we can see these people really love what they are doing. I would recommend any cat or dog owner to go at this vet.
Bianca Bragaglia-Murdock
28 Apr 2016
My dog has received very good care here, both for routine and emergency visits. It's a bit pricier than some other local vets, but the staff are excellent (vet techs and veterinarians alike).
They of...
My dog has received very good care here, both for routine and emergency visits. It's a bit pricier than some other local vets, but the staff are excellent (vet techs and veterinarians alike).
They offer obedience training, but I have not used it and thus cannot comment on it.
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