March 2023 This place is fabulous!!! I was somewhat in hysterics when I got there. It was close to midnight, and there was no one there waiting. We weren’t sure if Angel ( my cat ) was breathing, so they called code red and took het right away. The doctor I believe it was Dre. Marie-Josée Landry, who examined Angel and she was wonderful. She took the time to explain everything that she had examined. She had explained that Angel had a stroke, water on her lungs, and water in the sack of her heart. She had many blood clots all over. I had to make the hardest decision of my life. I ended up choosing an urn with her name on it and they told me it would be ready in about 3-4 weeks. I just received a call that Angel was ready to be picked up and it’s been about a week and a half. What excellent service! I was a little hesitant about going back there to pick her up , but the staff was so kind and understanding , that I’m actually excited to go and have her with me again !! I wouldn’t hesitate for one split second to recommend this place to anyone who is in need of a hospital for our furry loved ones!! A big thank you to Dre. Marie-Josée Landry for making me feel like Angel was the only pet that mattered !! She really put me at ease . Thank you also to the staff for being very calm and understanding ! Read Less

Staff and vets are nice but it is so busy that you will end up waiting hours even if you have an appointment to see a specialist. And not all pets react well to the stressed environment that they are putting them through. I would strongly suggest visiting other emergency center before going to this one. I’m very disappointed with them and i feel i lost money and time as i will now try to start the process over with another place. Read Less

On July 23rd, I had visited DMV in Lasalle for help. Oscar was very sick and needed some emergency assistance. After speaking with the vet and paying for tests, it was finally concluded that Oscar was to be put to rest to prevent any more further suffering. This was the hardest decision I've ever made in my entire life. I went ahead and proceeded with the process to lay my dog to rest, and at this time they asked me if I wanted to purchase a token to keep in memory of him, whether it be the ashes in an urn, or a paw print that would be provided to me within 2-4 weeks. I took the paw print option. I waited over a month and a half and got no response from DMV, I called countless times only to have the line cut or be hung up on. So I decided to show up. When I arrived I was greeted by two people that worked there. I explained that I had been expecting a print for a while and was wondering if it was ready to be picked up. A young lady went to check, only to come back with the news that, and I quote, 'We have not received it yet, and we will inform you right away once it arrives and you can pick it up anytime after. I couldn't understand what was taking so long, or where Oscar was; was be being preserved? was his body put in a fucking fridge somewhere? Where is my Oscar, and why is his body not been laid to rest? They were not able to answer me. Frustrated and helpless, I left and returned home. Yesterday, I message DMV on facebook again, after being hung up on after leaving a call back number, saying that demanded answers. They answered exceptionally fast asking for my phone number to follow up with me. I provided them my phone number and they called me seconds after to gather more details about my situation. Once I told them, they said they will call me back in 10-15 minutes, they are calling the third party on the status of the print. Almost exactly 10 minutes go by and I get a phone call, it was a different person than whom I originally spoke to. They told me that they mistakenly accepted my money and never sent Oscar to get his print done, he was cremated. They accepted my payment. I have it all on my receipt. My best friend was there as witness to me agreeing for the print along signing the form and checking the appropriate box. I couldn't believe what I was hearing over the phone. I couldn't believe that this was happening to me. Oscar was my best friend for a very, very long time. He was the only thing I had living this past year alone together in my small apartment. I've been tormented losing sleep wondering when I was going to hear back from DMV. Always thinking the worst can happen, and it very well did. Terrified for how angry I became, I hung up the phone. Neglectful people do not deserve a place within the medical industry - humans and pets alike, do not deserve to be forgotten, do not deserve to be felt like another number in line. During this especially difficult time, you would think that any human would be so considerate to make sure that everything was perfectly organized and completed before disposing of someone's loved ones. You would be absolutely shook if this would happen to a human; to be left in trust with someone during your final days only to be tossed away. We come to Doctors and Vets out of blind trust, the trust that you are able to put into a stranger to make sure that you are fully taken care of, even when you are gone. I understand that mistakes happen everywhere. There are so many fantastic vets that Oscar and I have met throughout the years together, some that can genuinely feel the love and care these vets put into their trades. I understand that humans can make mistakes, but for something as simple as proper organization, you can definitely expect to find better vets out there that will take proper care of your pet and yourselves. DMV Lasalle, you lied straight to my face when I came and asked for information. You took my money. And you discarded my best friend. That was the last thing I said to you on facebook before you stopped replying to me. For pet owners, and future pet owners, please I beg you do not put yourself through the same emotional and mental trauma DMV Lasalle has put me through. I feel so helpless, hopeless and so depressed because of the treatment I've been faced with. I will do everything in my power to make sure that none of my friends or family are faced with this mental trauma this vet has put onto me and I urge again everyone to think twice and invest more time into people that go above and beyond to make sure that you are ok and well taken care of. No one deserves to be lied to. No one should ever be neglected, forgotten, especially considering your trades. All I wanted was to bring a final memory home of my best friend. During his final moments I was on the ground holding him in my arms, with his paws in mine as he found his rest. For some people it can be to them as a 'paw print,' and just move on, but this was exceptionally meaningful to me, and you deprived me of this. You should be held accountable for this. You should be held accountable for all the people you have caused emotional and mental trauma by putting them through situations similar to mine. Just by looking up DMV Lasalle on Google shows the horror stories and reviews this one vet has, even off of online forums as well. Everyone saying that DMV cares more about the money they charge their clients, well here is another testimony to that. Let this be known that any clinic full of neglectfulness should never be visited by people that absolutely care about their animal companions. I wished I had more options at the time this all happened. I wish I spent more time researching on finding the most appropriate place to have Oscars final resting place. Read Less

DMV left pieces of wood in my dog requiring her to have an operation - see the photo and read their estimate! My dog got a nasty cut and needed urgent care. I immediately took her to DMV as my regular Vet wasn't open. I paid $200 for an emergency appointment and they took her in for an evaluation at about 11 a.m. At 1 p.m. the Vet asked if they could give her a sedative, I agreed. I asked how she was and they said they hadn't had time to look at her. At around 4 p.m. the Vet told me she needed surgery and provided me an estimate of $4,000 to $5000, that there would be a $200 surcharge if she went into respiratory failure. And I needed to make a $2000 deposit for surgery which would happen the next day. Take a look at the estimate. $200 surcharge in case she goes into cardiac arrest? Costs may vary? Not responsible for her personal belongings? Understand the technical aspects - how can any client understand the technical aspects? We're not vets. Anyway, I paid the deposit. The following morning, I keep calling to find out how she was and when the surgery would be scheduled. Finally, the reception gave me their email address to send my questions to. The Vet calls me and said, good news she doesn't need surgery; the surgeon has just looked at her. We only need to stitch and staple it, and the cost is now about $900. What? You said she needed surgery yesterday? How can you tell me my dog needs surgery and charge me a $2000 deposit when the surgeon never saw her? No response - dead silence from the Vet. Anyway, I want to get her out of there. So I tell them, okay do what needs doing to make her well, and I go pick her up and get a partial refund. I follow their treatment plan, see my regular Vet, and along we go. I keep sending my regular vet photos of how it's healing. It seems to be healing BUT then it isn't healing. My Vet says bring her in we need to take a look and they look and say nope something isn't right we need to operate. So operation happens, and what do they find left in my dog from DMV? PIECES OF WOOD THEY DID NOT REMOVE. Not just a few as per the photo, note that TWO OF THE PIECES ARE ALMOST 1/4" IN SIZE! Thankfully she is now recovered due to the care of another vet and my bill was less than $700. How can DMV charge $4000 to $5000 for an operation that should be $700? Yes, the Ordre des medecins veterinaires du Quebec has opened an inquiry. Yes, I have sent DMV notice that to refund the care they took of my dog. Yes, I am suing them. Yes, they have been sued before. Read Less

I shouldn't have to write a  review to be able to find out what has happened to my dead puppy's body. Please contact me,  I had a horrible experience, I am completely traumatized and disgusted with the level of unprofessionalism and greed of this veterinarian. I had brought my 9-week old husky puppy there, who needed to be put down after choking on a treat on June 1, 2021, heartbroken,  we put our baby Gracie, down. We dealt with Dr. Maud Leleur at the DVM, in the  Lachine centre.  We paid for her treatment. and to have her put down and disposed of her body in a respectful matter. Today Saturday, June 26, 2021, my husband receives a voice mail from this clinic 25 days later, asking what to do with our dead puppy's body. I cannot explain the shock and horror we feel. As we were both there, when they put Gracie, down, my husband held her in his arms while we both cried, we were assured that her body would be disposed of by being turn into water and sprayed over a forest, which brought us comfort, that her death might help something else live.   We have tried to reach the clinic numerous times today to no avail to find out what is going on. We hope this was a mistake on their part. This experience has left me completely disgusted and mortify with this veterinarian's behaviour and disregard.  I don't want to believe that this vet is still trying to extort us for cash  25 days after our puppy is dead but this matches our experience with her. From the time she, got our credit card number,  she was only interested in what they could bill us for and showed no care or interest in my puppy Gracie's well-being. As I previously mentioned, my puppy choked on a puppy treat, I was able to remove it and do CPR to bring her back to Consciousness. But notice, she was struggling to breathe, so we rush to this vet who was the only vet open. I told the vet, what had happened, 3 hours later of hearing nothing from this vet, was when I threaten to take my dog to our vet in the morning as something didn't feel right to me. At that time we were made aware of the fact that my puppy had saliva or blood in her lungs and couldn't breathe. Since she was so young that she would probably die, as her lungs were not developed, even why my puppy was dying and she knew it she was still trying to get more money out of us. She should have told us this immediately instead she chose to make us wait 3 hours in our car, as she was only interested in billing us while our puppy struggled for air. The only reason we found out this information was that I trusted my gut and insisted on getting my puppy back. At that point, she told us that we should put her down.  I was on the fence about writing a review about this as it's extremely painful and still a very fresh wound in our family. Until they contacted my husband, today, June 26, 2021, 25 days after they were supposed to have disposed of the body of our dead puppy, they asked us what to do with the body. First of all who would leave a message like that on somebody's voice mail on Saturday. Why hadn't this been taken care of immediately after we left, when we put her down which was our understanding on June 1, 2021? Why did it take 25 days to contact us? That's when I knew that I had to warn others about this Veterinarian. Your action and carelessness have caused my family a tremendous amount of unnecessary pain and harm. You should be ashamed of yourself. Since I cannot get a hold of you please contact me directly to let me know what is going on. It is truly shameful that the only way I can get any information from you is to write a google review. If you love your pets please don't go here, I am crying as I write this review knowing my puppy suffered because of this vet, please don't bring your pets here. I don't want anyone us to feel or experience what we went through and are currently going through now with this vet. Read Less

C'est cela des VÉTÉRINAIRES...ils prennent les gens dans leurs vulnérabilités et te bais.....totalement.....on savait tous au départ ce qu'avait ton Kimo..... il venait de perdre sa soeur. C'était certain qu'il se laisserait mourir comme tout etre humain qui perd la moitié de sa vie.... 370$ que tu as payé pour rien sans aucuns diagnostics...ben voyons donc....Ils sont la que pour te soutirer de l'argent et c'est tout. Trop triste tout cela Nathalie. 😡 je ne critique que très rarement mais la par expérience personnelle je me fais plaisir...... Read Less

I wished i had read all the bad reviews before going there. Staff is nice. Expertise: lousy!! Stay clear of this place! My dog went in with vomiting and diarrhea, and was euthanized 2 days later. I just thought he had pancreatitis and wanted to make sure that he was not dehydrated. They ended up diagnosing him and treating him for a disease that he did not have ( test results came back negative after treatment was started). Inexperienced staff that does not consider customer’s input. If you care for your pet, find a different hospital....your pet, and your wallet for that matter, will be that much happier... Read Less

It was the worse night of my life ,following and understanding the covid 19 protocol I called first describing my cats wound near his backside the girl said bring him in off I set out once I got there I once again showed the wound to which they took him right away this was 7:30pm on a Saturday night.At about 8:30 the girl told me it would be a 6 hour wait and to go home and wait for the vets call.The tech called at 11:30 for info and then nothing more?So at 1:00am I set out to see what was the update on my 11 year old diabetic cat who also has neuropathy and was now there a total of 6 hours ,upon arrival they said 3 more were ahead of me and he still had not been seen?Off to my car I went at 2:30 am off I went again still not seen 2 people ahead of me I explained that he was diabetic and would need insulin and the stress of now being without me for 7 hours to which the receptionist responded maybe I should go back home to get the insulin?I said but the tech who called at 11:30 thought it was an anal gland abscess so I said don't I need antibiotics or a disinfectant?why was he stuck in a room all alone for so long to which their response was its like a human emergency others more important ahead of me?I said so if it could wait until I see my vet Monday why not tell me from the start why hospitalize my old,diabetic cat causing nothing but stress let me out of this place!at 4am again what was going on still not seen?but why?give me the meds let us go and continue with the life or death cases!!!!by all means!I asked the receptionist to please go see him and let me know how he was I was getting pretty nervous now and worried for him who now needed his insulin in 2 hours he was now there 8.5 hours she went and took a pic for me but he still had not been seen ?Now I had enough I asked for my cat immediately enough was enough with taking me for a fool she said the vet could not just release my cat without my signature,WHATTTT but you are not treating him hes old,sick and now stressed!!!!!Finally a tech came to see me and took me to a private office to speak to me she now explained that yes it would be better for me to take him home his glucose which they took was very low so he needed to eat and get insulin and the stress was not helping him to which I was saying since 1:30am and she could not diagnose him being a tech and not the vet but she was pretty sure it was an anal gland abscess and it was not life or death and it could wait until Monday to be seen by my vet!!!I thanked her for her honesty explaining she was the 1st to actually speak to me but now why oh why could they have not told me on the phone or even yet at 7:30 pm we were now almost 4:30am with all this runaround!I obviously preferred seeing my own doctor but seeing a hole full of blood near my cats bum had scared me OBVIOUSLY but if it was not serious I would of gladly stayed home keeping my beautiful,old,diabetic cat free from stress and being apart from me for way too long!She explained cause of the covid 19 staff on the phone and the girl at the door were not qualified to guide us and they only had 1 vet on duty with manyyyy life or death cases that evening which I totally understood my point is WHY NOT TELL ME THIS AT 7:30 pm not at 4:30am wasting my time and stressing out my precious cat that now needed food and insulin in less than 1 hour!!!Does this make any sense!The only wonderful person there was Alicia this honest tech who actually took time to speak to me,explain things and even sold me some disinfectant until I get to my vet Monday morning!From now on I will never set foot in that horrible DMV unless my fur baby is literally dying sad to say but for anything else I will sad to say take my chance and hope for the best until I get to my vet!Noone will ever again take my baby away from me for 8.5 hours without even treating him ! the treatment here was disgusting!I thank Alicia shes in the right domaine a wonderful tech for taking time out of her busy night to talk to me, the only one to do so!but beware before you show up for just anything especially during these pandemic times where there is a lot of unorganization,chaos and lack of communication!which I understand but I don't appreciate my beautiful cat paying the price for all this mess! Read Less

This is my honest thought and review after we had our dog’s herniated disc treated two times at DMV Lachine. They truly profile if the dog’s owner is financial stable or not. If you sound like you are financial stable, they will take advantage of it very obviously. Our dog had his first herniated disc surgery one year ago and unfortunately, he had his second same surgery this year. Last year, the surgical fee was $1485 with a total bill around $5000. This time, the fees for the SAME surgery was $2500 and the total bill was over $7000. They also added other neurological fees that was not needed the first time. They also hospitalized 4 days instead of 2 days for absolute no reason. Our dog came back home this time with the same back pain he had prior to the surgery as if he never had a surgery. We were baffled. After consulting other doctor’s opinion, surgery was not necessary but they forced upon us to do the surgery. When we asked about the surgical fees, they basically had nothing to say other than it’s an annual increase. Seriously? There were so many inconsistency between the first and the second time which make them not credible in their practice and integrity. I DO NOT RECOMMEND this place. I have invoices and proofs to support my claims. We are transferring to the Hospital in Brossard which is recommended and respected by many. Read Less

Hier soir on a été vu tout suite en urgence sans attente des gens de compassion tres honnête malgré la situation difficile de notre chien . Je recommande a tous . Toute était fermer ici en ontario un samedi soir ouvert 24/7 merveilleux Read Less

Not only was the service very professional and caring, the follow up was amazing and the service provided over the phone to answer our worries, questions and anxieties was exceptional. If they were really just about money, they would have asked me to come in for a visit instead of answering at least 5 phone calls on my part after our dog’s operation.Read Less

Animal slaughtering clinic!! We brought our beloved pet to get treated and they ended his life before it’s time! Prescribed the wrong meds and did useless tests. Anything to rob you! If you show emotions , they will drain your pocket further!!! These so called specialists need to go find another job. Our pets are not experiments but creatures we love deeply. If they don’t know what they are doing either go back to school to revamp your knowledge or get out of this profession! You stopped my dogs heart pills and then started giving to him in the end when his heart was already sick!! These are the DMV Lachine specialists!! LOL!! Money hungry clowns! You took my baby’s soul before his time! You killed my dog and made my entire family suffer deeply!! For that I will let everyone know to stay AWAY from this animal slaughtering animal clinic!!! Shame on the specialists! You have taken a pets life before it’s time! You should all feel very proud!! I’ll make sure not other pet owner feels this pain! Shame!!! Read Less

Brought my dog to this ´so called’ clinic and they killed my lovely dog. They prescribed the wrong pills, did useless tests and misdiagnosed my dog. All for the money!!! PLEASE STAY AWAY if you love your pet! This is an animal slaughtering clinic and deserves be to be shut down!... They took my baby’s soul before it’s time!! Shame upon all the the specialists!! If you don’t know what ur doing then go find yourselves another job instead of killing owners pets! SHAME!! See More Read Less

!!!!!!!!!!!!BEWARE OF THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!! These are NOT specialists but robbers and MANIPULATORS! They will do anything to make money off of you! That is all they want! These so called specialists KILLED my dog only to make more money. If you show them that you are vulnerable and deeply care and love your animal they will take advantage of you! And that is what they did to me and my family. I deeply regret the decision of taking him there in the first place. ...My vet was speechless when I told him what happened.. I wish I wasn't so vulnerable and trusting and checked in with him when they were telling me what to do. They just want to sell, sell, sell. They want you to come back which means more $$$$$$ BE CAREFUL and think twice before you decide to take your animal to this MONEY HUNGRY BUSINESS! And I am sorry for anyone's beloved pet who was not taken care of over here. You guys should be ashamed See More Read Less

!!!!!!!!!!!!BEWARE OF THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!! These are NOT specialists but robbers and MANIPULATORS! They will do anything to make money off of you! That is all they want! These so called specialists KILLED my dog only to make more money. If you show them that you are vulnerable and deeply care and love your animal they will take advantage of you! And that is what they did to me and my family. I deeply regret the decision of taking him there in the first place. My vet was speechless when I told him what happened.. I wish I wasn't so vulnerable and trusting and checked in with him when they were telling me what to do. They just want to sell, sell, sell. They want you to come back which means more $$$$$$ BE CAREFUL and think twice before you decide to take your animal to this MONEY HUNGRY BUSINESS! And I am sorry for anyone's beloved pet who was not taken care of over here. You guys should be ashamed Read Less

DONT TRUST THIS PLACE!!! Terrible seevice all they want is money. You may come across one good vet, but they are money grabbers!! A surgery for 5000$ I can get my vet to do it for under 500$ with good service and a healthy cat. Read Less

Been there twice for urgencies. Dre Gravel was awesome had the patience to take care of my baby great dane. And thanks to Rossane for having patience with me, explaining and helping me (even is spanish) your staff is amazing. Thanks Read Less

Excellent service and friendly, professional staff. A bit of a long wait due to an emergency of a dog being hit by a car but understandable. Fresh Tim Horton coffee was offered for all the clients waiting with their pets. Great service. Read Less

Amazing and caring staff (reception, veterinarian, and technician) that walked me through the process, including after emergency care . Thank you for for being there for ZsaZsa and me . Very lucky for us that you are here to deal with emergencies during after hours. Read Less

Excellent place to care to your pet. Good pricing. Very professional and great specialist, Dr Gatineau made every effort to cure our cat and now the pet is doing great! Strongly recommend this clinic. We came here from Gatineau, because in Ottawa it was too pricy. Thank you Dr Gatineau and David! Thank you, ladies at the Reception! Read Less

Our dog needed to be seen in neurology & we were referred here. Great service from all staff. Dre. Paquette is very Courteous & Compassionate. Gathered all important info. & used important diagnostic tools before diagnosing. She never pressured us into doing specific tests, letting us decide. Reason for 4 stars is because like any vet, It can get expensive when you do Ct scan. We're ok with that. Our pets are part of the family. The way I see it if you can't afford vet bills don't get a pet. Thank You DMV Read Less

Outstanding care. The vet explained everything very carefully. I was called and kept up to date on my cat's care. I could call any time I wanted to check on him and they were very understanding. Unfortunately after a few days I had to have my cat euthanized. The staff was extremely understanding and sympathetic and made what was a terribly sad event a little more bearable. Read Less

Worst receptionist ever. I came a 12:30 at night really stressed and worried for my dog. She receive me with attitude, was very rude, talk to me like i was an idiot. After she kept making annoying comments back to back i asked her to leave me with the technician cause we didn’t need her anymore (she was still standing and making rude comments looking for confrontation). For the price you pay a receptionist who understand the concept of working at the reception of an emergency room with people terrified at the idea of losing their animal is not a luxury. The technician and the vet was really caring and gave a great service. Read Less

I had to bring my 4 year old rescue cat to their emergency veterinary centre tonight as she had a build up of pressure in her eye after being hit by another cat/running into the wall to escape him. She was processed very quickly and I was given very detailed information and she underwent a thorough testing process before being prescribed 4 (!) medications and a follow-up visit. I was very happy with how lovely the receptionists were, how patient the vet techs were in explaini...ng what was wrong to me/how to administer the medication, and how reasonably priced it was given a) it's an emergency vet and b) she went through so many tests + got so many medications. (The only suggestion I would make is to be more transparent about how much various tests cost so that the owner can agree/disagree to do them beforehand in case the total bill amount becomes a bit extreme.) I am very grateful for their help and for their care of Minou, she will be coming back tomorrow for an eye pressure exam and I hope it goes well!!! See More Read Less

They saved my dog's life! I came back from vacation to find my one of my dogs less "happy" than his usual self and realized he had a pouch-like filled with fluid on his belly, which turned out black and blue in a few hours. I was 99% sure it was rat poisoning and my usual vet rapidly referred me to DMV in Lachine, adding they were the most "humane ones". Well this is more than true. I walked in and they took care of my dog right away, explained all the options, and yes, costs. I'm extremely surprised by people basing their negative comments on COSTS! When you adopt an animal, bear in mind that the average "emergency"' will cost about 2000$, if you cannot afford this sum to take care of your best friend you have 2 options... 1) DO NOT ADOPT 2) Get insurance (Petsecure and CAA are 2 great ones there are others) My dog's results for rat poisoning was literally of the charts, they tranfused him and he is now in the living room HAPPY AND HEALTHY! He would be dead if it wasn't from DMV. Also bear this in mind. This is an EMERGENCY center, not a regular vet, so yes, costs are higher, it's the same for humans, we are just used to not seeing the bill in Canada. While I was there, I encountered at least 6 people crying their eyes out (7 with me) and saw the most empathic staff, this is what you want when you literally let the life of an animal/friend you love in their hands, think about dealing with this aspect if it were your daily job when commenting, I know I wouldn't be good at dealing with basket cases on a regular basis and I highly commend them for their ability to understand and share the feelings of "clients". While I wish to never see them again ;), I can say without a doubt that this is an amazing center Read Less

My dog had orthopaedic surgry with Dr Gatineau in October 2017. The care we received from even before I arrived from Ottawa was exceptional! They answered all my questions and Dr Gatineau even called me right away when a different surgery was required! He called me after the surgery to let me know how surgery went and again the next morning to give me an update! I had to come in for an unexpected cast check and they got me in right away! I corresponded via email with Dr Gatineau and his tech Marilynn whenever I had a concern or question! Follow ups appointments were prompt and included in the initial fee. No hidden fees. I can’t say enough about Dr. Gatineau and his team! Everyone was so welcoming from the receptionists to the techs to the dr! Highly recommended! Read Less

Thankyou for the care you gave to my dog in the last moments of his life. It was the hardest thing I ever had to do, and you guys eased my dad and I into it, you guys were comforting, supportive, and effortlessly sympathetic. Brooklyn was in good hands his whole life, and I know we made the right choice bringing him to you guys in his final minutes.. Thankyou for everything. Read Less

My cat has stomatitis and I've consulted a specialist in dentistry and the holistic doctor they have on staff. Both have been friendly and mostly helpful but I sincerely feel the establishment they work for over-inflate the prices of the services. The fees they have are not justified and only fuel many pet owners to put down their furry friends because they simply cant afford the treatments or tests. I dont agree with pet owners putting down their pets because the cost is not convenient but at the rates they get charged, I can understand they see no other choice but to go with this terrible option. DMV is not only immoral to be so greedy but also to break the hearts of the pet owners and have the animals killed for lack of compassion. If you do go , please ask the prices up front as they will not give them unless you ask and its basically to late. Read Less

I had Dr. Hamil for my cat and I thought she was amazing, I had results quickly and she definitely earned her education. I felt the staff was very friendly and supportive. people have to understand that these are doctors and on a tight, demanding schedule. Yes it is expensive but that's the price of a specialist and quality care. I have no regrets taking my cat there. Read Less

They did all they could to help our dog when she got suddenly, very, very ill. They went out of their way to make her comfortable. Overall, the staff was kind and caring. Wish we had a better outcome. Having some reading options (magazines, books, etc), or a television, or WiFi would have helped us pass the very long day of waiting and stress. Read Less

Centre Veterinaire DMV is the only pet hospital I visit during emergencies and I've also consulted their Cardiologist for my dog. Although their service and care is generally good, Dr. Marie Josee Landry was exceptional! Not only was she pleasant, sweet and thorough during our recent visit but she also went out of her way to give a personalized, honest and elaborate consultation. She was considerate and was able to recommend various solutions and alternatives suitable for our specific situation, financially and in terms of convenience. Will definitely recommend this hospital and HER! Read Less

We had the unpleasant experience of our 11 year old yorkie going through a frightening episode with a collapsed trachea around 1:00 a.m. this past Saturday / Sunday. He occasionally had minor issues with this in the past, but this escalated and fast! Every, single person we encountered at DMV Lachine was top-notch. My panicked call was met with an immediate "bring him in NOW". We were rushed right into an exam room with about 5 vets / technicians waiting to jump into action. In no time at all, the vet was out to explain things to us, review our choices and the costs. We came up with a plan and went home with very clear instructions to keep a phone beside us at all times. Sunday morning, we received the good news that Tucker was much improved. With a snowstorm on the way and Tucker's fear of being in the car, they agreed for us to pick him up a little earlier than expected. Again, complete professionalism, clear instructions, everything ready for our arrival. I particularly loved being called to the exam room as "Tucker's Parents". DMV has my vote of confidence and my gratitude. While Tucker has a little ways to go before he's 100%, he's already improving enough to sneakily try to spit out his pills. As for costs; yes, it's expensive. But all proper animal care is and DMV listens to the owner's perspective and does whatever they can to accommodate your budget. I would give 6 stars if I could. Thank you again!Read Less

I have heard people say that the DMV just wants our money but I didn't experience it like that at all! Our 15.5 year old dog TJ had some convulsions for the first time last Thursday night. We phoned them and they led us through what could be happening. We brought her in and they really took great care of her...even put a cute attention grabbing not on her 'room' stating "ATTENTION JE SUIS SOURDE" so that people were aware. Dre. Lamoureux explained all the possibilities of why it could have happened as well as all the options available to us, for different price ranges. Complete bloodwork said she was as healthy as a young pup. They keep her for observation calling us to let us know how she was doing. Every staff member we encountered was empathic and extremely professional. Thanks DMV for making a scary and traumatizing situation feel less critical.Read Less

Nobody ever wants to go to an emergency vet. The very idea that you need one is pretty terrifying for most pet owners. That said, this place is the place I will always go to for my pretty emergencies.Friendly, courteous staff kept us up to date on where we were in the queue, and when Wed finally got to see the vet he was straightforward, professional, and compassionate - everything you can ask for.Two warnings though:1) Expect a long wait, especially if your concern isn't life threatening - you will be triaged. Bring something to read, and eat (you're in the middle of nowhere)2) You will likely see some horrific animal injuries while you're waiting. There will also be alot of crying people. (We sat there for four heartbreaking hours) Read Less

SUPER BIG THANKS to Dr. Kim Lamoureux and the amazing staff who worked in the wee hours of the morning on January 26th, 2017 taking extra special care of my wigglebum pup, Flora during an allergic reaction. It was a first for us and it couldn't have been handled with better attention and care. XOXO Ps. @westislandcats loves you too! Read Less

I was here for the first time on Sunday.    My daughter's cat needed attention so we found this place, which does 24/7 emergency animal care.  Wow, does it ever come at a price.    It was double our regular vet's prices.The place is beautiful and all of the staff was extremely nice but almost $500 to see a vet and do a blood test and check his throat is rough.   No idea what was wrong with him, they were unable to tell us so he couldn't be treated.   He sadly passed away the next day.Go if you absolutely cannot see your vet and it's an absolutely emergency, otherwise go to your own vet during business hours, the prices here will destroy your wallet. Read Less

We are so grateful to the DMV team for caring for our dog in her last months. We were new to Montreal when our dog got sick and was diagnosed with an aggressive lymphoma. No two ways about it, the treatment is expensive. But being health professionals ourselves we knew without a doubt that the treatment plan advised by Dr Lacoste was absolutely about creating the best quality of life for our pet, and NOT about the money. We never felt pressured to chose a more expensive treatment option- and a variety was offered. Our dog's disease was such that her death was inevitable, but the treatment bought us 4 month of good quality life to say goodbye. Throughout the process we were impressed with the quality of care our dog received. The oncology team are world class, and we don't say that lightly. The last day of our dog's life we had to bring her after hours as an emergency and she was seen by an on call vet rather than her regular oncologist. We will never forget the compassionate and understanding manner of the Dr that helped us through euthanasia. There was not a single thing she could have done better by us in that difficult time- she explained exactly what our options were, gave us time to decide, set us up in a room that was a bit more homey for the process, and helped us emotionally through the process. There were a lot of special touches that made us feel like we and our pet do matter. We were never rushed or treated like just another customer in a long line. The veterinary care in Montreal is very expensive wherever you go, and that can be stressful. But if you are shelling out big bucks for your pet it may as well be for a world class care, and we have no doubt that that's exactly what we got at the DMV. Read Less

quipe formidable qui est là quand tu as besoin. Dr. Planté est d'un professionnalisme incroyable, mme en congé il a été disponible pour Luna. Les vétérinaires sont attentionné et la prise en charge de leur patient est rapide. Ils sont rassurant et donnent les moyens de les rejoindres lorsque la situation de leur patient est critique et à surveiller. Je ne les remercierai jamais assez pour ma Luna. Merci!!! Read Less

Most of what is written is true: support staff is great, the waiting times aren't bad, they do guilt you to get you to spend more, and everything is overpriced, but there aren't many options when your pet is sick and it's an emergency. We've been there twice with our 5 month old puppy. Most recently, we had an issue with the quality of the veterinarians. We took our puppy there because he had a cough and, after 800$ of tests (consult, urine, blood, lung xray) he was diagnosed with bronchitis and prescribed an antibiotic that cost another 200$. After going home and googling the antibiotic we found out it is not supposed to be prescribed to puppies under 7 months. Not to mention that the painkiller they prescribed him for his growing pains left him moaning in pain all night, which is another side effect they didn't warn us about. We had to go to our regular vet once his office was open, and when we told him what happened he was shocked and called it a "rookie mistake" and prescribed us a different antiobiotic and an anti-inflammatory that got the job done. We called DMV to tell them what happened, and they didn't offer a refund for the drugs or even an apology. The antibiotic they prescribed could have done permanent damage to our dog. Only go here if it is an absolute emergency, be prepared to spend a lot of money, and follow up with your vet as soon as possible. Read Less

C'est la meilleure place pour animaux que j'ai visité de ma vie! Ce ne sont pas seulement des spécialistes, mais également des tres humains avec un coeur qui savent vous comprendre et répondre aux besoins de votre compagnon de vie! Service de rendez-vous très rapide, des médecins qui connaissent bien leur domaine et qui vous donnent l'heure juste! Du personnel sympathique, accueillant et très professionel! Je recommande fortement cette clinique, elle vaut le déplacement! Read Less

Thanks for helping my love bird after an accident and taking such a good care of her a month ago. She has now fully recovered and living a very happy life. Highly recommend friendly, fast and professional service. Read Less

J adore le DMV, un staff tres attentionné. J ai fait operer mon chien pour une TPLO et puis ils m ont envoyer 2 photos s elle car elle couchait a l hopital avec un beau message d encouragement. On voit bien que c est un tres bon hopital, propre, acceuillant et a la fine pointe de la modernisation. J adore! Corsa et moi on vous remercie beaucoup de votre travail Read Less

What can I say, they saved my dog's life! :) And even through years of follow up visits and consults, the vets and support staff have always been great. They do truly care. I've only had positive experiences with reception, who have to put up with a lot from clients and people complaining about prices. Yes, it's more expensive than your local vet, it's a 24/7 emergency hospital equipped with the best, including experienced specialists. What do people expect?! They are well worth it, and those expensive tests are what saved my little girl. Five stars and 4 paws up from us! Read Less

It was time to put our cat down. We were heartbroken but drove straight out to this hospital. Being new to Montreal we didn't know what to expect. In an impossible situation, we were treated so well and they took such good care of us. I've never had to put down a pet before and I couldn't have asked for a better experience. They were so understanding and gentle. A few days later there was a sympathy card in my mailbox from them. A very sweet gesture.Read Less

My dog had constant ear infections for about 2 years on and off and several other skin related issues. A friend of mine (not any of the several vets I have seen) suggested that he might have allergies and referred me to DMV , Dr. Page. She has provided the best service I have ever received from any vet/specialist in my entire life. She truly cares. She ALWAYS has the animals best interest in mind and is very budget considerate. She does not force you to select the most expensive treatments; she always provides options. I wish I could deal with her every day, I wish she could be our "regular" vet - (I drive from Alymer/Ottawa, a 2 hour drive). Read Less

Je me suis présentée avec mon chat le 5 juillet 2016. Dre Avril Hamel-Joliette ainsi que Dre Kate Alexander ont été rapides, excellentes, rassurantes et, je veux spécifier que je n'ai rarement vu une Dre en imagerie tre aussi explicite, consciencieuse et je finirais par dire une femme d'exception en la matière d'imagerie et de verbaliser ce champ complexe pour nous rendre cela facile. Merci au Dre Avril pour les soins apportées à mon chat; pour toutes les recommandations afin de la remettre sur la bonne voie. SI vous avez un problème c'est l'endroit tout désigné pour garder votre animal en santé. N'hésitez jamais à vous y rendre lorsque tout le possible est fait et que vous avez besoin de recherches plus approfondies. Nous sommes chanceux au Québec d'avoir un tel privilège d'un centre d'urgence 24/24 avec tellement de compétence. Merci à vous tous et toutes. Merci au(x) Fondateur(S).Read Less

Je ne les remercierai jamais assez! Ils ont sauvé ma petite Rex Cornish de 10 mois car elle avait mangé un fil, la pauvre! Elle a reu les meilleurs soins! quipe très professionnelle! Ils m'ont tenu au courant de l'état de santé de ma petite chatte durant les 3 jours et demi o elle a été hospitalisée! Ils sont très à l'écoute. Ma chatte n'aime pas tellement la nourriture humide et quand ils m'ont dit qu'elle ne mangeait pas vraiment, je leur ai suggéré de lui donné plutt de la nourriture sèche. Ils ont pris ma suggestion en considération et ainsi, ma petite Zao a mangé un peu. Nous venons de Sherbrooke et avons parcourus le trajet jusqu'à Montréal pour la faire soigner et nous ne le regrettons pas! Un immense Merci au Docteure McNeil ainsi qu'à la gentille technicienne Sabrina qui a pris le temps de bien nous expliquer comment lui prodiguer les soins et lui administrer sa médication!! MERCI! MERCI!Read Less

The pain is still very present in my heart. But it's sort of therapeutic to write for me. I had to euthanize my best friend yesterday due to a condition she had called cardiomyopathy. She was a doberman. The sweetest and most gentle companion that i have ever and will ever have... Anyways, on with the review. I took her to the dmv at 10 pm and they took her in right away. Scan, x-rays, meds, oxygen...LOVE, PATIENCE and TENDERNESS, COMPASSION were all parts of the treatment Lyloo had. They knew how to deal with a distress human, me. The vets, the technicians, the receptionists...everyone was so nice to us. They took the time to explain everything to me. They reassured me as much as possible and were so gentle with Lyloo. They respected my choices and tried to console me as much as possible. We had a room to say our last goodbyes and had all the time we wanted. We could of stayed two days if we wanted to. I'm sure of that. Everything was done with respect and my precious Lyloo was treated with love and dignity. I am thankful for the what they did. Yes. It can get expensive real fast. But keep in mind that this is more like an emergency hospital/vet. They do regular stuff too. Very high tech and they also have a FULL team of experienced staff from vets to receptionists. Read Less

We had both our pet rats euthanized here due to age and mammary tumors on separate occasions. The first experience was better than the second but nonetheless was good overall.Note that if you're having your small rodent euthanized here, insist on them using an acrylic box and isoflurane to anesthetize first before giving an abdominal injection. If they say they will do an intracardiac injection (directly into the heart) insist on them using isoflurane and abdominal injection.The first time, the preferred euthanasia method was used without a problem, the second time, the front desk person said neither they nor anyone else knew about the acrylic box, so after settling on them using a mask to anesthetize our rat (out of our view, which added stress to the process), they eventually did find the box in the pre-op room. Both times we were allowed to view the whole procedure and have the rats die in our arms.Cost was a few dimes over 32 dollars for pets under 1 pound without cremation. Read Less

Open 24hrs this is the pet emergency clinic closest to me.  Its fairly large, well equipped and have been of assistance to me and my furry children.  The convenience comes at a price, so I try to only use them for emergencies.Staff is very friendly and the night staff seemed to be young vets out of school, so very eager to help. Read Less