No medical notes taken by the vet while I was there giving extensive details about our cat multiple medical conditions and dosage of all his medications. Blood work done. I had asked for antinauseal medication but the vet had forgotten at the end of the consultation, had to ask for it. No hydration suggested. They could not find a vein, shaved the whole anterior neck and 2 trials for punctures in the jugular veins to get blood. How can this be possible now that the animal is on iv hydratation given on his leg by another clinic the next day because he is dehydrated ? Multiple medications that were not given or suggested to end the pain endured by our animal. I should have followed the suggestion to go to DMV in Lachine. They are as pricey as Valleyfield but at least they know what they are doing. Will not go there ever for my beloved animal. Avoid!!!!! If I had read the testimonies before going there, I would have driven the extra 20 mi to get proper management. The one written by a client on Dec 2021 is horrific!!!! How can this happen in a so called humane society? Of note, staff wear mask under their nose in a pandemic. No respect as far as I concerned for sanitary measures for their clients. What is their boss saying about this???? He surely knows because himself has the mask under his nose half of the time. I made my case. Now our dear paw friend is hospitalized and receiving multiple medications under the supervision of competent professionals. Read Less

Inhumain et vraiment cruel. J’ai dû amener mon chat pour l’euthanasie. Le Dr. Quenneville s’est dépêché à lui insérer l’aiguille alors qu’il n’était pas tout à fait endormi, et il a raté sa veine plusieurs fois. Il lui insérait l’aiguille à répétition sans faire attention, et puis il a changé de bras et il a continué ce manège. Mon pauvre bébé a souffert et émis des cris de mort dans les dernières minutes, comme s’il n’avait pas assez souffert les jours précédents pendant lesquels il a été retenu chez le vet et qu’une de ses pattes avait été tout rouge et maganée. De plus, au moins trois employés mettaient leur masque en sous de leur nez en pleine pandémie et surtout en pleine montée de cas reliés à l’Omicron. À éviter absolument!!!! Read Less