I've been bringing my cat there for about 9 years. I've always had a good experience. My cat is very aggressive and I always warn them she is a very difficult cat. They take the proper precautions ... Read More
I've been bringing my cat there for about 9 years. I've always had a good experience. My cat is very aggressive and I always warn them she is a very difficult cat. They take the proper precautions and I have never had any problems at all. Very caring and competent staff. Extremely reasonable prices.
UPDATE: I stopped going there in 2017. I found they've really raised their prices and are a little too interested in trying to sell you unnecessary tests for your pet. Just my opinion. Read Less
Mina
25 Nov 2017
REPORT
They will tell you any lie to make you buy stuff. The doctor is very inexperienced. Rude and offensive. They try to make you feel like irresponsible pet owner, just so you can buy their products. Also... Read More
They will tell you any lie to make you buy stuff. The doctor is very inexperienced. Rude and offensive. They try to make you feel like irresponsible pet owner, just so you can buy their products. Also, kind of expensive. It is more a sale point then a care for my pets. Been there twice, it's enough. Never going there again. Read Less
ana basac
23 Nov 2017
REPORT
Of course they wont find record of my visit as they write in All their bad reviews, the good reviews I'm sure they write themselves.Before taking my cat here I called his vet in my country, explined s... Read More
Of course they wont find record of my visit as they write in All their bad reviews, the good reviews I'm sure they write themselves.Before taking my cat here I called his vet in my country, explined symptoms and got a very specific instructions. Went to this clinic cause of the "reviews " and proximity. The "vet " before even checking my cat gave me the cost $$$ of the possible treatment, then again without checking told me what she thought the cat had, that's when I lose it and told her that her job was to 1. Know how to save an animal in distress 2. Do her job 3. Act as fast as possible but she seemed to be more worried about charges and apparently the time it could take her to act. Then finally she acted ando guess what the diagnosis that I was given by telephone was correct, but the pseudo vet of this hole wanted to sell me the dead package they have..... Read Less
Li Li
29 Aug 2017
REPORT
I brought my dog, dying from kidney failure. I was ignored, not welcomed. I bought painkillers,which I didn't get the chance to give to my dog. My dog passed away a few hours after. They won't refund ... Read More
I brought my dog, dying from kidney failure. I was ignored, not welcomed. I bought painkillers,which I didn't get the chance to give to my dog. My dog passed away a few hours after. They won't refund me the painkillers even though they weren't used, still in the uv bag. No sense of remorse. They only wanna steal your money.Read Less
Mila T.
4 Aug 2017
REPORT
We visited the hospital with my dog for the consultation about her condition and the doctor offered us to make a blood test, which costs more than 200 $. We agreed. Then we spent about 1.5 hours wait... Read More
We visited the hospital with my dog for the consultation about her condition and the doctor offered us to make a blood test, which costs more than 200 $. We agreed. Then we spent about 1.5 hours waiting for our dog because they tried to make the test. The dog screeched a lot, usually she was normal with tests. They pricked her legs, neck and she was there for 1.5 hour ( the dog is less then 4 pounds). During all the time they told us that everything was fine and that it was already done. I was so nervous and angry but I can't have done anything. Finally the doctor told us they can't do anything, they didn't make the tests.The dog and we were totally shocked with such unprofessional behavior. Finally we have no diagnoses,no blood tests and we had to pay for the visit. Never again. Read Less
Christine Morasse
19 Apr 2017
REPORT
Called on easter weekend when my cat started feeling very ill. Got an apointment an hour later and was taken in right away by the tech. The technicians there are top notch. Very human and pleasant, so... Read More
Called on easter weekend when my cat started feeling very ill. Got an apointment an hour later and was taken in right away by the tech. The technicians there are top notch. Very human and pleasant, so are the receptionists. The vet is always willing to accomodate to your budget and is understanding. A+ technical skills all around! Having an animal is a privilege, if you are not ready to pay up whenever they get sick, don't get an animal. It is pricey, but knowing the work that goes into treating veterinary patients, this hospital is very reasonable. You cannot expect them to disgnose and treat your animal without tests and, well, tests cost money. We had to say goodbye to our baby that day, but the staff was very understanding and gave us all the time we needed to say goodbye. There was a mistake on my invoice and they fixed it right away and arranged for a refund very quickly after I called. Overall good experience. Thank you. Read Less
stacey syne
4 Feb 2017
REPORT
Quite good. My cat was sick with symptoms resembling gastroenteritis. The initial estimate of the bill was quite expensive - more than my salary, however, the vet was very understanding with my situat... Read More
Quite good. My cat was sick with symptoms resembling gastroenteritis. The initial estimate of the bill was quite expensive - more than my salary, however, the vet was very understanding with my situation and was able to bring down the bill and services to a manageable amount (with added responsibilities for me of course), while still providing the essential medical requirements for my pet. Well done - friendly staff, please keep up the good work. Read Less
Marie-eve Lavigne
12 Jan 2017
REPORT
about 2 months ago my dog got very sick after eating garbage.. to make a long long story short she had eaten a mango pit that had ripped open her intestine and she nearly died. They did emergency surg... Read More
about 2 months ago my dog got very sick after eating garbage.. to make a long long story short she had eaten a mango pit that had ripped open her intestine and she nearly died. They did emergency surgery and were able to save her. They were great with my dog and still are by trying to help us figure out what she can eat that does not give her a bad reaction because she is a sensitive dog with allergies. I do not know what we would do without them! Read Less
Rachel Al
6 Nov 2016
REPORT
Don't go there .. you take an appointement, you arrive on time and then 1h later you're in. They don't answer your questions clearly.. you stay concerned and then they charge you more than other place... Read More
Don't go there .. you take an appointement, you arrive on time and then 1h later you're in. They don't answer your questions clearly.. you stay concerned and then they charge you more than other places .. the receiptionist is soooooo rude .. unbelievable.. it's private .. we pay money and we want service and a smile Read Less
rachel aultman
16 Oct 2016
REPORT
Overall, pretty good service. I bring my cat there and buy her food from there now, as well. I had 2 different veterinarians give my cat her shots; 1 was super gentle, and the other 1 was pretty rough... Read More
Overall, pretty good service. I bring my cat there and buy her food from there now, as well. I had 2 different veterinarians give my cat her shots; 1 was super gentle, and the other 1 was pretty rough. My cat was hissing at her, she's not a cat that typically hisses!
They always do a follow-up phone call to see if she likes her new food, and when she is due for her next shots.
Prices are good, hours are convenient. Read Less
richyboy 123
17 Aug 2016
REPORT
I bring my dog there and is my frist experience of this vet. The service was horrible, rude employe the vet lady doctor is not responsible. Always saying more problem my dog have. pushing me to do mor... Read More
I bring my dog there and is my frist experience of this vet. The service was horrible, rude employe the vet lady doctor is not responsible. Always saying more problem my dog have. pushing me to do more exam for my dog $$$$, pushing us to buy more medicine $$$$. 2 days later i bring my dog to an other vet and cost me 5 times less money and my dogs going very well now. NOT RECOMANDED!!! Read Less
L J.
6 Aug 2015
REPORT
I took my cat in for shots, the vet instilled fear into me pushing more vaccines then I came in for. I went home and did the research for the ones she pushed and successfully injected. I found out the... Read More
I took my cat in for shots, the vet instilled fear into me pushing more vaccines then I came in for. I went home and did the research for the ones she pushed and successfully injected. I found out the risks that she did not mention, and was horrified. I don't understand why vets push more than necessary instead of caring for the actual animal. The system to me seems corrupt and I no longer feel safe or secure bringing my animal in for attention as vets often prey on the vulnerability of an owners love for their animal companions. Read Less
Steve B.
1 May 2015
REPORT
So my cat had a infection on his tail. They games him a bunch of meds without really analyzing blood or anything. It was all guess work. After 3 visits, they ended just telling me that they need to op... Read More
So my cat had a infection on his tail. They games him a bunch of meds without really analyzing blood or anything. It was all guess work. After 3 visits, they ended just telling me that they need to operate on him to find out what was wrong for around 700$...I wasn't convinced so I went to a dermatologist that specializes in these kind of skin conditions and actually used a microscope and found out what was wrong with him. Stay away from this place, go somewhere that you have to pay a bit more upfront, but you won't have to go 3-4 visits and you will ending up spending way more. Read Less
Sharm C.
6 Oct 2012
REPORT
I just bought my first puppy a week ago and decided to open a file with this vet hospital by recommendation. The staff is very courteous and friendly and the veterinarian is knowledgeable and took th... Read More
I just bought my first puppy a week ago and decided to open a file with this vet hospital by recommendation. The staff is very courteous and friendly and the veterinarian is knowledgeable and took the time to explain things to me.This veterinarian hospital also has a boarding facility, an on-site grooming, and has a dog trainer. Bonus: because my puppy and I were new clients, we got a free voucher for 20 minutes of dog training and a free bath (with nail trimming and ear washing)! Read Less
I've been bringing my cat there for about 9 years. I've always had a good experience. My cat is very aggressive and I always warn them she is a very difficult cat. They take the proper precautions ... Read More
I've been bringing my cat there for about 9 years. I've always had a good experience. My cat is very aggressive and I always warn them she is a very difficult cat. They take the proper precautions and I have never had any problems at all. Very caring and competent staff. Extremely reasonable prices.
UPDATE: I stopped going there in 2017. I found they've really raised their prices and are a little too interested in trying to sell you unnecessary tests for your pet. Just my opinion. Read Less
Mina
25 Nov 2017
REPORT
☆☆☆☆☆
REPORT
They will tell you any lie to make you buy stuff. The doctor is very inexperienced. Rude and offensive. They try to make you feel like irresponsible pet owner, just so you can buy their products. Also... Read More
They will tell you any lie to make you buy stuff. The doctor is very inexperienced. Rude and offensive. They try to make you feel like irresponsible pet owner, just so you can buy their products. Also, kind of expensive. It is more a sale point then a care for my pets. Been there twice, it's enough. Never going there again. Read Less
ana basac
23 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Of course they wont find record of my visit as they write in All their bad reviews, the good reviews I'm sure they write themselves.Before taking my cat here I called his vet in my country, explined s... Read More
Of course they wont find record of my visit as they write in All their bad reviews, the good reviews I'm sure they write themselves.Before taking my cat here I called his vet in my country, explined symptoms and got a very specific instructions. Went to this clinic cause of the "reviews " and proximity. The "vet " before even checking my cat gave me the cost $$$ of the possible treatment, then again without checking told me what she thought the cat had, that's when I lose it and told her that her job was to 1. Know how to save an animal in distress 2. Do her job 3. Act as fast as possible but she seemed to be more worried about charges and apparently the time it could take her to act. Then finally she acted ando guess what the diagnosis that I was given by telephone was correct, but the pseudo vet of this hole wanted to sell me the dead package they have..... Read Less
Li Li
29 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I brought my dog, dying from kidney failure. I was ignored, not welcomed. I bought painkillers,which I didn't get the chance to give to my dog. My dog passed away a few hours after. They won't refund ... Read More
I brought my dog, dying from kidney failure. I was ignored, not welcomed. I bought painkillers,which I didn't get the chance to give to my dog. My dog passed away a few hours after. They won't refund me the painkillers even though they weren't used, still in the uv bag. No sense of remorse. They only wanna steal your money.Read Less
Mila T.
4 Aug 2017
REPORT
☆☆☆☆☆
REPORT
We visited the hospital with my dog for the consultation about her condition and the doctor offered us to make a blood test, which costs more than 200 $. We agreed. Then we spent about 1.5 hours wait... Read More
We visited the hospital with my dog for the consultation about her condition and the doctor offered us to make a blood test, which costs more than 200 $. We agreed. Then we spent about 1.5 hours waiting for our dog because they tried to make the test. The dog screeched a lot, usually she was normal with tests. They pricked her legs, neck and she was there for 1.5 hour ( the dog is less then 4 pounds). During all the time they told us that everything was fine and that it was already done. I was so nervous and angry but I can't have done anything. Finally the doctor told us they can't do anything, they didn't make the tests.The dog and we were totally shocked with such unprofessional behavior. Finally we have no diagnoses,no blood tests and we had to pay for the visit. Never again. Read Less
Christine Morasse
19 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Called on easter weekend when my cat started feeling very ill. Got an apointment an hour later and was taken in right away by the tech. The technicians there are top notch. Very human and pleasant, so... Read More
Called on easter weekend when my cat started feeling very ill. Got an apointment an hour later and was taken in right away by the tech. The technicians there are top notch. Very human and pleasant, so are the receptionists. The vet is always willing to accomodate to your budget and is understanding. A+ technical skills all around! Having an animal is a privilege, if you are not ready to pay up whenever they get sick, don't get an animal. It is pricey, but knowing the work that goes into treating veterinary patients, this hospital is very reasonable. You cannot expect them to disgnose and treat your animal without tests and, well, tests cost money. We had to say goodbye to our baby that day, but the staff was very understanding and gave us all the time we needed to say goodbye. There was a mistake on my invoice and they fixed it right away and arranged for a refund very quickly after I called. Overall good experience. Thank you. Read Less
stacey syne
4 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Quite good. My cat was sick with symptoms resembling gastroenteritis. The initial estimate of the bill was quite expensive - more than my salary, however, the vet was very understanding with my situat... Read More
Quite good. My cat was sick with symptoms resembling gastroenteritis. The initial estimate of the bill was quite expensive - more than my salary, however, the vet was very understanding with my situation and was able to bring down the bill and services to a manageable amount (with added responsibilities for me of course), while still providing the essential medical requirements for my pet. Well done - friendly staff, please keep up the good work. Read Less
Marie-eve Lavigne
12 Jan 2017
REPORT
☆☆☆☆☆
REPORT
about 2 months ago my dog got very sick after eating garbage.. to make a long long story short she had eaten a mango pit that had ripped open her intestine and she nearly died. They did emergency surg... Read More
about 2 months ago my dog got very sick after eating garbage.. to make a long long story short she had eaten a mango pit that had ripped open her intestine and she nearly died. They did emergency surgery and were able to save her. They were great with my dog and still are by trying to help us figure out what she can eat that does not give her a bad reaction because she is a sensitive dog with allergies. I do not know what we would do without them! Read Less
Rachel Al
6 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Don't go there .. you take an appointement, you arrive on time and then 1h later you're in. They don't answer your questions clearly.. you stay concerned and then they charge you more than other place... Read More
Don't go there .. you take an appointement, you arrive on time and then 1h later you're in. They don't answer your questions clearly.. you stay concerned and then they charge you more than other places .. the receiptionist is soooooo rude .. unbelievable.. it's private .. we pay money and we want service and a smile Read Less
rachel aultman
16 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Overall, pretty good service. I bring my cat there and buy her food from there now, as well. I had 2 different veterinarians give my cat her shots; 1 was super gentle, and the other 1 was pretty rough... Read More
Overall, pretty good service. I bring my cat there and buy her food from there now, as well. I had 2 different veterinarians give my cat her shots; 1 was super gentle, and the other 1 was pretty rough. My cat was hissing at her, she's not a cat that typically hisses!
They always do a follow-up phone call to see if she likes her new food, and when she is due for her next shots.
Prices are good, hours are convenient. Read Less
richyboy 123
17 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I bring my dog there and is my frist experience of this vet. The service was horrible, rude employe the vet lady doctor is not responsible. Always saying more problem my dog have. pushing me to do mor... Read More
I bring my dog there and is my frist experience of this vet. The service was horrible, rude employe the vet lady doctor is not responsible. Always saying more problem my dog have. pushing me to do more exam for my dog $$$$, pushing us to buy more medicine $$$$. 2 days later i bring my dog to an other vet and cost me 5 times less money and my dogs going very well now. NOT RECOMANDED!!! Read Less
L J.
6 Aug 2015
REPORT
☆☆☆☆☆
REPORT
I took my cat in for shots, the vet instilled fear into me pushing more vaccines then I came in for. I went home and did the research for the ones she pushed and successfully injected. I found out the... Read More
I took my cat in for shots, the vet instilled fear into me pushing more vaccines then I came in for. I went home and did the research for the ones she pushed and successfully injected. I found out the risks that she did not mention, and was horrified. I don't understand why vets push more than necessary instead of caring for the actual animal. The system to me seems corrupt and I no longer feel safe or secure bringing my animal in for attention as vets often prey on the vulnerability of an owners love for their animal companions. Read Less
Steve B.
1 May 2015
REPORT
☆☆☆☆☆
REPORT
So my cat had a infection on his tail. They games him a bunch of meds without really analyzing blood or anything. It was all guess work. After 3 visits, they ended just telling me that they need to op... Read More
So my cat had a infection on his tail. They games him a bunch of meds without really analyzing blood or anything. It was all guess work. After 3 visits, they ended just telling me that they need to operate on him to find out what was wrong for around 700$...I wasn't convinced so I went to a dermatologist that specializes in these kind of skin conditions and actually used a microscope and found out what was wrong with him. Stay away from this place, go somewhere that you have to pay a bit more upfront, but you won't have to go 3-4 visits and you will ending up spending way more. Read Less
Sharm C.
6 Oct 2012
REPORT
☆☆☆☆☆
REPORT
I just bought my first puppy a week ago and decided to open a file with this vet hospital by recommendation. The staff is very courteous and friendly and the veterinarian is knowledgeable and took th... Read More
I just bought my first puppy a week ago and decided to open a file with this vet hospital by recommendation. The staff is very courteous and friendly and the veterinarian is knowledgeable and took the time to explain things to me.This veterinarian hospital also has a boarding facility, an on-site grooming, and has a dog trainer. Bonus: because my puppy and I were new clients, we got a free voucher for 20 minutes of dog training and a free bath (with nail trimming and ear washing)! Read Less