A month ago today, there was an accident with my Husky Apollo. We were out for a run a grid road and he got underneath my tire. His leg got pretty messed up so we rushed him into 24 Hour Animal Hospital in Regina. On our way we called them and told them what we were on our way with and when we got there, they already had a table and everything ready in the back for him. Once he was all settled they walked us through what had to be done; his leg had to come off, which I expected taking him in. This was on Good Friday so they told us they may not be able to get someone in to do the surgery right away. After they walked us through everything, we paid and left as there was nothing else we could have done by being there. The next morning we got a call. It was 24 telling us Apollo was all done and we could come pick him up. Some amazing vet left their own Easter plans to come take care of my dog. That afternoon we went to pick him up. He was a little drugged up but looked well. All the techs explained everything about his meds, healing times and what he could and couldn't do during healing really well; they made sure we understood everything before moving on yo the next thing and were very patient with any questions no matter how dumb they sounded. Two weeks later we went in to get his staples out. Apollo was excited to go back. He was excited to see all the staff and he dragged the vet tech into the back room where he was getting his staples removed. She told me he wouldn't sit on the scale cuz he was to busy trying to say hi to everyone. You know you have a good vet when your dog loves going there. We did wind up having to leave some staples in and go back a week later to get the rest out. They didn't care about having to take the time for a staple removal twice. They cared more about making sure Apollo was healing up properly than rushing the staples out so they'd only have to do it once. They are also very clear about being able to call them if you have any questions and if you do call, they're very patient answering your questions on the phone as well. I swear if it has something to do with your pet, they do not find it to be a waste of time, no matter how big or small. They actually care about your animals. The care my boy got there and how much he enjoyed going back make it very clear that this vet cares about your animals. Read Less

I was greeted in an unfriendly manner and told to make an appointment. But somehow they had a cancellation. The first she said was this dog is over weight. Yes he was but that was not the problem. He was throwing up repeatedly. He was treated which stopped the vomiting. But I would never return. Read Less

We took our lady dog in because of an engorged nursing nipple. Our reception service was great, the ladies were warm and welcoming! The exam vet was really good, she even took the time to explain some things to my 8yr old boy, which was really great for him. The doctor was really great too. She was really direct, knowledgeable and kind. The way she handled Milli was exactly what I would expect for care. We were nervous going to a new place, but overall, very pleased and satisfied. 😊 Read Less

We had to bring our dog in for a C-section. We experienced a few conversations over the phone prior to bringing our dog in, and were treated kindly When it was time to bring her in, the staff was kind and took care of things as soon as they could. They provided kind follow up and showed care and compassion towards us and our pet. Read Less

I only wish I could leave no stars. My year old male boxer went in for a cryptorchid surgery to remove an undescended testicle at another (better) vet clinic, but he had a reaction to the subcutaneous stitches they used, and his body started to reject the surgery site. There was a small black piece of tissue starting to develop around the wound, and I took him into our primary vet, but due to the long wait with an uncomfortable grumpy pup, we opted to take him to this hell hole. First issue is that the waiting room staff is inconsiderate and impolite. Second issue is that the vets here are both lazy and under educated. The vet we saw gave us a cream and I expressed concern for the black spot, worrying it was necrophagous (dead) tissue and the vet argued with me. I pressed the issue and he blatantly turned around and asked me if I was a vet. We left, and took him home. That night, despite them looking at him a few hours prior, his surgery site opened and pus and blood began oozing out. Left with no other choice, we rushed him to this clinic. They wanted to keep him over night for observation, which was fine, but kept him for 7 days DESPITE us requesting to take him to our regular vet. They claimed to be doing hydrotherapy, which we later found out they meant spraying the wound with water. Upon visiting him, i noticed the black spot was quadruple the size it was when we originally brought him in, and once more, confronted the vet. After him basically telling me that I was not qualified to make deductions on my own animal's health, and to stop asking, I had to fight with them to let me take my dog--in which they only agreed to release him when I threatened to involve the police. The vet expressed his concerns for the dog under my care after i finished paying the $3000 for their boarding fees and tests I never authorized. We IMMEDIATELY took him to our regular vet, and the moment she looked at the incision, she said he had necrophagous tissue due to the rejection that he needed to be rushed into surgery to remove it before it could progress any further. Out vet did this free of charge as it was a follow up and complication from his original surgery. DO NOT TRUST THIS CLINIC. They only care about money, not your pets. If you want a good vet, I'd happily recommend The Animal Clinic of Regina on Saskatchewan Drive and Garnet, who go above and beyond for your pets. Given the reviews on here, it would seem we're not the only one who has major issues. How unbelievably tragic that this place is still in business. Read Less

It was late at night that we decided it was finally time to end our dog's suffering. This was the only place that I could fine that was open after hours (24 hours). I would have picked our regular vet but that was not an option because of the late hour. On arrival were treated with compassion and sympathy. The procedure was explained to us multiple times so we would know what to expect. They total us it would be a peaceful process and it was. Our dog was treated and handled with care in our presence and I would like to think the same respect was shown after we left. At all times the vet and supporting staff acted in a professional manner and gave the impression that they cared for animals. A week to the day of our visit we received a letter from the clinic. It included not only a nice card signed by multiple staff members but four individual paw prints. I was not expecting this gracious act. I read Google reviews stating that the clinic is over priced and they only think about money. In my case I was more than content with the service for what I paid. For my family the paw prints are priceless making them far beyond the monetary value I paid. Read Less

The 24 hour vet clinic is great. This is our dogs regular clinic since he usually has accidents outside of regular hours. They are very good with him even though he isn't the best socialized dog. I have heard from others that this clinic is pricy but I haven't noticed it to be more then anywhere else in the regina area. The vets are very professional and the front end staff are very helpful! Thank you guys for taking such good care of my coco! Read Less

We had a recent tooth extraction for our pup at 24hr vet clinic. They had the shortest wait list I could find, and they were transparent with me about the costs up front. The costs were very comparable to all other clinics I called. When they realized the procedure could take longer than originally planned, they called to confirm whether to proceed, given the potential increase in cost (it ended up being shorter than expected). I was able to discuss the procedure with the vet after and felt that overall, I had a great experience. I rate 4 stars only due to a disagreement I had with the vet about the duration of antibiotics post operation in a puppy without an infection prior to the procedure (due to a professional background in the area). I feel that the poor reviews toward this place may stem from the fact that they are open 24/7, and therefore received a lot of emotionally charged customers at all hours of the day/night. While there may be bad vets here, I've been pleased with the 3 that I've encountered so far, and I don't think those vets deserve the rating the building has. Read Less

I had great care for my dog at this clinic. HOWEVER I WOULD LIKE TO WARN OTHERS of the following.... This clinic likes to do multiple testing when they should do one test at a time. I suspected a bladder infection and they suggested X-rays to check for stones and urine sample to check for bacteria. They did both and of course the X-rays were clear. Urine showed bacteria (infection). So why do both? Do ONE - and if no bacteria... then do further testing (X-ray) My bill was $350 and could've been around $250 mark. So I'm feeling a bit ripped off. I feel they vets could be more careful with people's money but just in case they are not in future - YOU DONT HAVE TO have 2 tests done at once. Make them do one at a time. Cari McPherson/LokiRead Less

I had an awful experience this morning. The Vet was not compassionate towards my poor dog, who is 13 and very fragile. Actually, I walked out because she was so terrible. She wouldn't even let me console and hold on to or touch my dog while on the table. Instead, she said "no cuddling while I do this," and she pulled him away from me from his back legs which made him nip at her. He has never bitten anyone. Then, she came back with a muzzle and said very rudely, "You need to tell people he bites." Uhm... he has never bitten anyone in his life. It was because of the way she pulled him away from me. He was so scared. I had also been crying because he was having seizure-like activity the night before so I drove in 1.5 hours and missed work so I could make it to this emergency appointment at 7am. I ended up just walking out. I can't believe this woman is the owner. Unbelievably poor way to treat customers and animals. I am a teacher and I chose my career so that I could tend to children's needs with compassion and care. If you are a vet, you should be treating someone else's animal with that same compassion and care as you would treat their kids. I'm not one to complain or even write a bad review but this was so unacceptable. The next few Vet Clinics I called knew exactly who I was talking when I said my poor dog and I received terrible service. I had seen a different male vet at this clinic once before, and he was so great. However, due to this incident, I will never return.Read Less

I took my 13 yr old toy poodle, Sunny, in to get a regular checkup this year. He originally went to TM'z in Lumsden but due to his age I wanted him to have a vet closer to home. They assigned Sunny's files to Dr. Johnson who is amazing. She told me everything I needed to know with his heart conditions and new diet, provided estimates so I could budget accordingly, and was very open about what I may see in the future. The unfortunate thing is Sunny was assigned a vet that will be leaving this month, so I'll be looking at additional examination fees and so on in the near future vet visits. Regardless, the visits have been quite pleasant so far. Hopefully Sunny's new vet will be just as compassionate and open! Read Less

The staff and vets at the clinic were extremely knowledgeable and empathetic with my cats case of hepatic lipidosis. Unfortunately my kitty was put to sleep, but the staff and vets remained professional and caring throughout the entire ordeal. The process was not rushed and they allowed me to visit her multiple times during her 6 day stay at the clinic, even allowing me to bring my other cats to say goodbye which was a very special moment for all of us. I was called twice a day with updates and felt they genuinely cared about my cat. So thank you from Nayla and her family. Read Less

I want to thank every single one of you for the care love and commitment to little Winchester. The care he received I'm sure was near impossible but you pulled him through . . all of the phone calls and updates the pictures . The openness of the whole clinic letting us see him so much , letting us know when things were good but also so informed if things stopped going well what other options were . In a devastating situation somehow I was also calm and hopefull . This is our second experience with the clinic and your 2 for 2 . Thanks so much from our family . Your all hero's and in a thankless world I hope you know your forever in our minds and hearts . I can't wait for his recovery to continue and for everyone of you to see what a joyfull little puppy you gave a 2nd chance to. Read Less

Dr. Wagner is/was our vet for the past 10 years with our late Westie, Kelso! We were regulars to the clinic, as he was diabetic. The staff were always fabulous. When we get our new puppy in the Spring, we will definitely be back! Read Less

I brought our fur baby Rex in on a Sunday from 2 hours away knowing he would likely need surgery for a bladder stone. They were very thorough and kept me updated when he was going to surgery and how he did through the night. When I picked him up his discharge information was reviewed and I was comfortable knowing that everything was in writing and if I had any questions someone is just a phone call away that can answer them. He is healing up and we are so grateful we could get him the care he needed as fast as we got in. Thank you so much for the care you provided our puppy. Read Less

I took my beloved cat into this clinic thinking they could help him. Mandy Chan was only concerned with a higher bill. Just by the physical exam she knew he was dehydrated & his colon was backed up. She gave me a $1,200 estimate that I told her I couldn't afford. Now knowing that I couldn't afford a lot, & if she truly cared about the animals health, she could have suggested doing the treatment (enema & IV) for what she knew was wrong. Instead she convinced me to do expensive tests. The expensive tests confirmed what she ALREADY KNEW. So then she suggested I just put my cat down. She was a cold, unfeeling robot. Her voice didn't have an ounce of sympathy in it. While me and my daughter cried she looked bored. We walked away with a $500 bill & a sick cat who was just as sick as he was when we walked in the door because he had received no treatment. Read Less

The absolute worst experience. My cat was in need of emergency care 10:30 at night. They wanted 1500 upfront or would let her die. I said I get paid at midnight. I will pay them then 1.5 hr wait. They refused. Said it is policy. Money first from all customers emergency or not. I called Sherwood vet clinic who took her right away. It is all about money at 24 hr clinic. It is policy you know. Let them die or pay firstRead Less

Extremely disappointed in how you guys ignored my husband and our dog this morning. We do understand emergency situations happen but to be treated so rudely and have a total disregard for someone that pays a lot and sets an appointment time is ridiculous and unprofessional your "services" will no longer be needed. I have very little time to spare and after driving for an hour, waiting for an hour and still barely getting any regard I would say your not worth it. Read Less

Dr. Wagner at the 24 Hour Clinic has been wonderful with our beloved late kitty Scorpio as we navigated her hyperthyroidism and beginning stages of kidney disease. Dr. Wagner is an extremely competent and compassionate vet not only with Scorpio but was very compassionate when we had to make the hardest choice for her. I felt that I was always given the information I needed in order to make the best decision for Scorpio. After Scorpio's passing we got a lovely card that had her paw print inside and this thoughtful reminder underlined that they appreciated the important role that she had in our lives. Thank-you Dr. Wagner and the support staff for making a difficult day and time the best experience it could be. Read Less

Had a referral from our local vet to get our 10 year old collie in for major bacterial infection. Dr. Antonopoulos, was very direct, and honest, with an action plan for immediate care of our girl. The level of care was outstanding, and the clinic was very accommodating as we traveled from over an hour out of the city. The clinic has even followed up via phone to see how she is. Thank you to the wonderful team that took the extra time to help our little princess, and another personal thank you to Dr Antonopoulos for all your extremely helpful information, and successful treatment of Rita.Read Less

Took really good care if our English Springer Spaniel that got into some food and "overate". Not only did they take good care of our puppy but after overnighting the bill was almost $100 less than estimate and so gave us money back.Read Less

In a panic I rushed my dog there at 9:30 pm. She was lethargic and almost non responsive (not normal for a 4 month old puppy). I had made an appointment for 11:00 pm, when I noticed her acting funny. When she got worse I rushed in, just in case. They took her to the back right away just watch her until my appointment. Watching people come and go the receptionist kept my mind off of my puppy by telling me stories of her dogs. When my appointment came up, my pup was a bit better, but still wobbly the vet examined her, said it was either a toxin or a neurological problem. Said we COULD do blood tests, but honestly, the didn't know what they were looking for. They COULD keep her over night with an IV, but she seems like she was getting better on her own. His last option was to take her home and try and give her fluids. He said, he was there all night, call if there was a question, or rush her in again. I decided to take her home. I felt like he was truly concerned about my puppy and not my wallet. He subtly guided me to the reasonable treatment of taking her home, not unreasonably gauging me. The best part for this amazing emergency service, was the vet visit only cost $79! Even though I walked out of the clinic at 12:30 am. I would recommend this vet to anyone! I am changing vets; before last night they were not my regular vet, today they are! AMAZING Read Less

In a panic I rushed my dog there at 9:30 pm. She was lethargic and almost non responsive (not normal for a 4 month old puppy). I had made an appointment for 11:00 pm, when I noticed her acting  funny. When she got worse I rushed in, just in case. They took her to the back right away just watch her until my appointment. Watching people come and go the receptionist kept my mind off of my puppy by telling me stories of her dogs. I felt like he was truly concerned about my puppy and not my wallet. He subtly guided me to the reasonable treatment of taking her home, not unreasonably gauging me.  The best part for this amazing emergency service, was the vet visit only cost $79! Even though I walked out of the clinic at 12:30 am.I would recommend this vet to anyone! I am changing vets; before last night they were not my regular vet, today they are!AMAZING Read Less

I can't say enough about the 24 Hour Clinic in Regina. We recently had to take our cat there in the middle of the night with stomach problems and the staff was incredible! They took amazing care of our Bengal and were super helpful and very thorough. They kept me updated and always called exactly when they said they would! I'm so impressed and grateful for their wonderful service, they truly saved our kittens life!Read Less