21 Reviews

City Veterinary Hospital

Waterford, Co Waterford
General Info
We are a veterinary hospital based in Waterford City. We also run a part-time clinic in Queen's Street, Tramore. Our mission is to provide the best possible care for your pets :)
Reviews
Jo-Ann
4 Oct 2020
REPORT
The staff and vets are usually wonderful, however the "Dr man-bun" is disrespectful and does not listen to the medical past of his patients, leading to him repeatedly doing the same procedures needle... Read More
The staff and vets are usually wonderful, however the "Dr man-bun" is disrespectful and does not listen to the medical past of his patients, leading to him repeatedly doing the same procedures needlessly to the animal, I will continue to use city vets, but I will request that my animal be seen by either David or cora, to avoid detrimental treatment of my much loved animal. Read Less
Linda O'Brien
6 Jul 2018
REPORT
Brilliant service and so helpfull and it all about the amimal there thanks city vets for all u help with poppy this week
Some Guy
28 Jun 2018
REPORT
Great service and short waiting times. Staff is very friendly.
Shane McDonald
25 Jun 2018
REPORT
Always caring and kind to our dog. David is a great Vet and has in the past year benefited the health and well-being of our dog. All questions answered in plain English and the prices are good too. Th... Read More
Always caring and kind to our dog. David is a great Vet and has in the past year benefited the health and well-being of our dog. All questions answered in plain English and the prices are good too. Thanks to City Vets we got our European pet passport sorted in a matter of minutes. Well recommended. Read Less
Jennie Daly
22 Jun 2018
REPORT
Always take care of our pets, with compassion and with the animals best interest foremost.
Aoife Dempsey
8 Jun 2018
REPORT
Great service, pleasant, caring and knowledgeable staff
BD WD esign
31 Mar 2018
REPORT
I like doctors in this clinic, everyone giving 110% attention to your pet. Have full history, and giving good advices. minus - always waiting in the queue minimum 20 minutes even if have an appoint... Read More
I like doctors in this clinic, everyone giving 110% attention to your pet. Have full history, and giving good advices. minus - always waiting in the queue minimum 20 minutes even if have an appointment. Read Less
Michelle Harney
28 Jan 2018
REPORT
We've taken all our pets to City Vets for the past 10 years. We feel they are very pet - centred, friendly and accommodating.
Philip O'Keeffe
26 Jan 2018
REPORT
Great staff helpful with all aspects of our needs regarding our animals
Harry Amelia Martin
16 Dec 2017
REPORT
thankyou so much to Barbara and the team for looking after my furry family. Wouldn't go anywhere else!
Chris Cronin
15 Dec 2017
REPORT
We have only been using city vets a short while but our 16 year old dog who currently is very unwell needed to stay over night in their care while on a drip. We enquired how he would be cared for over... Read More
We have only been using city vets a short while but our 16 year old dog who currently is very unwell needed to stay over night in their care while on a drip. We enquired how he would be cared for over night and was told he would be cared for throughout the night and taken out to go to the toilet as he was in a cage to limit his movement while on a drip for dehydration. We rang in the morning and said we would collect him at 12.30. When we collected him the nurse who was meant to be caring for him brought him out to us and - and he was sticky and stinking of urine and even his collar was damp and head was smelly it was disgusting and when we asked why he was in this state the nurse said "well he has been in the cage 12 hours" and she smirked about it asking us did we have an issue!! Seriously we were speechless and so appalled at the distressed state of our dog. This was them caring for him. We have to say we up until this point have had no issue with either of the vets who have treated our dog. But we have a serious issue with that nurse. We later spoke to the vet who apologised for the state our dog was in and for the neglect of that nurses care who she said she would be having strong words with. Some people are clearly not cut out for this type of work and she is one of them. To me she should be kept away from all animals clearly she doesnt have empathy, that said her managers have failed also by not keeping a closer eye on animals in her charge. Please beware!! The vets are good and we were very happy with the vet called cora but the aftercare in this vets needs better management. Im wondering by her attitude how that nurse even got the job - 😯i would give 3 stars to the vet and minus 10 to the nurse who dealt with us. Edited since response as this matter is now a formal complaint being dealt with by the practice manager. However i would still state our complaint about our dogs state has been apologised for by vet cora and by practice manager but not by the nurse. Read Less
Ellen Lawless
21 Apr 2017
REPORT
My Vets. I am frequent visitor. They offer a fantastic service to all small animals, and to the WSPCA. Great staff.
Linda Stephens
25 Dec 2016
REPORT
So helpful and kind to all animals can't fault them
Gerard M Foley
27 Sep 2016
REPORT
Helpful and friendly staff and service even at short notice!
John Doyle
18 Jun 2016
REPORT
Had a emergency with our pup last week wouldn't go past the gang in city vets.
Aoife Davis
8 Apr 2016
REPORT
My cat is very shy, and was incredibly nervous which was heart breaking for me, how ever he was treated very kindly and handled very gently, all in all hes a happy boy and I am a happy owner, definite... Read More
My cat is very shy, and was incredibly nervous which was heart breaking for me, how ever he was treated very kindly and handled very gently, all in all hes a happy boy and I am a happy owner, definitely will be returning. Read Less
Frances Ryan
31 Jan 2015
REPORT
Experienced caring staff, expertise with top class facilities
Veronica King
28 Jan 2015
REPORT
Would not go past City Vets with them nineteen years this year speaks for itself !!
Caser Cahill
5 Aug 2014
REPORT
Amazing service, great communication and altruistic vets, you could not ask for more when it comes to your pets' care!
Frau Natalia
26 Jun 2014
REPORT
My Great Dane had a bacteria in her stomach and the team at City Vet Hospital were super communicative. They called me before administering therapy to make sure I knew what was being done and how much... Read More
My Great Dane had a bacteria in her stomach and the team at City Vet Hospital were super communicative. They called me before administering therapy to make sure I knew what was being done and how much it would cost me. When I went to pick up my big baby the doc explained everything that was happening with her stomach. He even took some time to print out 24 hour emergency vet locations since I had just moved here and didn't know where to go for urgent vet care. Stellar team! I think we found a keeper. Read Less
Angela Thornton
23 Jun 2014
REPORT
Had 2 bring r cat Chuckle's there on Saturday he was very sick & sadly couldn't b saved city vets could not have been kinder
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Book an Appointment
Online booking unavailable
Please call
051 371 155
Matties Hill
Waterford Co Waterford
Business Hours
Monday
Mon
09:00AM-18:30PM
Tuesday
Tue
09:00AM-18:30PM
Wednesday
Wed
09:00AM-18:30PM
Thursday
Thu
09:00AM-18:30PM
Friday
Fri
09:00AM-18:30PM
Saturday
Sat
09:00AM-17:00PM
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City Veterinary Hospital

Waterford, Co Waterford
(21)
Matties Hill
Waterford Co Waterford
We are a veterinary hospital based in Waterford City. We also run a part-time clinic in Queen's Street, Tramore. Our mission is to provide the best possible care for your pets :)
Monday
09:00AM-18:30PM
Tuesday
09:00AM-18:30PM
Wednesday
09:00AM-18:30PM
Thursday
09:00AM-18:30PM
Friday
09:00AM-18:30PM
Saturday
09:00AM-17:00PM
Jo-Ann
4 Oct 2020
REPORT
The staff and vets are usually wonderful, however the "Dr man-bun" is disrespectful and does not listen to the medical past of his patients, leading to him repeatedly doing the same procedures needle... Read More
The staff and vets are usually wonderful, however the "Dr man-bun" is disrespectful and does not listen to the medical past of his patients, leading to him repeatedly doing the same procedures needlessly to the animal, I will continue to use city vets, but I will request that my animal be seen by either David or cora, to avoid detrimental treatment of my much loved animal. Read Less
Linda O'Brien
6 Jul 2018
REPORT
Brilliant service and so helpfull and it all about the amimal there thanks city vets for all u help with poppy this week
Some Guy
28 Jun 2018
REPORT
Great service and short waiting times. Staff is very friendly.
Shane McDonald
25 Jun 2018
REPORT
Always caring and kind to our dog. David is a great Vet and has in the past year benefited the health and well-being of our dog. All questions answered in plain English and the prices are good too. Th... Read More
Always caring and kind to our dog. David is a great Vet and has in the past year benefited the health and well-being of our dog. All questions answered in plain English and the prices are good too. Thanks to City Vets we got our European pet passport sorted in a matter of minutes. Well recommended. Read Less
Jennie Daly
22 Jun 2018
REPORT
Always take care of our pets, with compassion and with the animals best interest foremost.
Aoife Dempsey
8 Jun 2018
REPORT
Great service, pleasant, caring and knowledgeable staff
BD WD esign
31 Mar 2018
REPORT
I like doctors in this clinic, everyone giving 110% attention to your pet. Have full history, and giving good advices. minus - always waiting in the queue minimum 20 minutes even if have an appoint... Read More
I like doctors in this clinic, everyone giving 110% attention to your pet. Have full history, and giving good advices. minus - always waiting in the queue minimum 20 minutes even if have an appointment. Read Less
Michelle Harney
28 Jan 2018
REPORT
We've taken all our pets to City Vets for the past 10 years. We feel they are very pet - centred, friendly and accommodating.
Philip O'Keeffe
26 Jan 2018
REPORT
Great staff helpful with all aspects of our needs regarding our animals
Harry Amelia Martin
16 Dec 2017
REPORT
thankyou so much to Barbara and the team for looking after my furry family. Wouldn't go anywhere else!
Chris Cronin
15 Dec 2017
REPORT
We have only been using city vets a short while but our 16 year old dog who currently is very unwell needed to stay over night in their care while on a drip. We enquired how he would be cared for over... Read More
We have only been using city vets a short while but our 16 year old dog who currently is very unwell needed to stay over night in their care while on a drip. We enquired how he would be cared for over night and was told he would be cared for throughout the night and taken out to go to the toilet as he was in a cage to limit his movement while on a drip for dehydration. We rang in the morning and said we would collect him at 12.30. When we collected him the nurse who was meant to be caring for him brought him out to us and - and he was sticky and stinking of urine and even his collar was damp and head was smelly it was disgusting and when we asked why he was in this state the nurse said "well he has been in the cage 12 hours" and she smirked about it asking us did we have an issue!! Seriously we were speechless and so appalled at the distressed state of our dog. This was them caring for him. We have to say we up until this point have had no issue with either of the vets who have treated our dog. But we have a serious issue with that nurse. We later spoke to the vet who apologised for the state our dog was in and for the neglect of that nurses care who she said she would be having strong words with. Some people are clearly not cut out for this type of work and she is one of them. To me she should be kept away from all animals clearly she doesnt have empathy, that said her managers have failed also by not keeping a closer eye on animals in her charge. Please beware!! The vets are good and we were very happy with the vet called cora but the aftercare in this vets needs better management. Im wondering by her attitude how that nurse even got the job - 😯i would give 3 stars to the vet and minus 10 to the nurse who dealt with us. Edited since response as this matter is now a formal complaint being dealt with by the practice manager. However i would still state our complaint about our dogs state has been apologised for by vet cora and by practice manager but not by the nurse. Read Less
Ellen Lawless
21 Apr 2017
REPORT
My Vets. I am frequent visitor. They offer a fantastic service to all small animals, and to the WSPCA. Great staff.
Linda Stephens
25 Dec 2016
REPORT
So helpful and kind to all animals can't fault them
Gerard M Foley
27 Sep 2016
REPORT
Helpful and friendly staff and service even at short notice!
John Doyle
18 Jun 2016
REPORT
Had a emergency with our pup last week wouldn't go past the gang in city vets.
Aoife Davis
8 Apr 2016
REPORT
My cat is very shy, and was incredibly nervous which was heart breaking for me, how ever he was treated very kindly and handled very gently, all in all hes a happy boy and I am a happy owner, definite... Read More
My cat is very shy, and was incredibly nervous which was heart breaking for me, how ever he was treated very kindly and handled very gently, all in all hes a happy boy and I am a happy owner, definitely will be returning. Read Less
Frances Ryan
31 Jan 2015
REPORT
Experienced caring staff, expertise with top class facilities
Veronica King
28 Jan 2015
REPORT
Would not go past City Vets with them nineteen years this year speaks for itself !!
Caser Cahill
5 Aug 2014
REPORT
Amazing service, great communication and altruistic vets, you could not ask for more when it comes to your pets' care!
Frau Natalia
26 Jun 2014
REPORT
My Great Dane had a bacteria in her stomach and the team at City Vet Hospital were super communicative. They called me before administering therapy to make sure I knew what was being done and how much... Read More
My Great Dane had a bacteria in her stomach and the team at City Vet Hospital were super communicative. They called me before administering therapy to make sure I knew what was being done and how much it would cost me. When I went to pick up my big baby the doc explained everything that was happening with her stomach. He even took some time to print out 24 hour emergency vet locations since I had just moved here and didn't know where to go for urgent vet care. Stellar team! I think we found a keeper. Read Less
Angela Thornton
23 Jun 2014
REPORT
Had 2 bring r cat Chuckle's there on Saturday he was very sick & sadly couldn't b saved city vets could not have been kinder
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know