Today my 18yr old cat (Rolly) came in for examination and to be put to sleep cause she was injured and had possible cancer. I am very disappointed with how one of your nurses treated her. I dont care ... Read More
Today my 18yr old cat (Rolly) came in for examination and to be put to sleep cause she was injured and had possible cancer. I am very disappointed with how one of your nurses treated her. I dont care if she had other things to do or not, be patient with an old, injured and sore cat about to be put to sleep. She had practically wrestled my cat to get her out of the cage, she seemed in a rush and was not listening to our instructions on how to do it. She had upset me greatly as I watched her tip the cage upside down to get Rolly out (Id like to mention again she is 18, very fragile and uncomfortable AND about to be put to sleep!) This nurse seemed to have little care with what she was doing. I hope you can identify her and give her a reminder that she is dealing with living creatures. Apart from that all the other staff were good. Read Less
Lee Bullinga
25 May 2018
REPORT
Mark and his wonderful staff of assistants have been looking after our much loved family pets for more than 30 years now. We have greatly appreciated the staffs knowledge, skill, kindness and support ... Read More
Mark and his wonderful staff of assistants have been looking after our much loved family pets for more than 30 years now. We have greatly appreciated the staffs knowledge, skill, kindness and support not only in good times - but also the hard times when our loved ones have been unwell. Thank you all for the work you do. Read Less
Heather Peach
21 Feb 2018
REPORT
Great advice and care for my dog. Staff very friendly and kind
Samantha Anderson
3 Feb 2018
REPORT
I had needed to travel a long way with my dog who had an injured foot i had rang and stressed I may be late given the traffic and the cyclone weather. The vet nurse had said it wouldn't be a problem a... Read More
I had needed to travel a long way with my dog who had an injured foot i had rang and stressed I may be late given the traffic and the cyclone weather. The vet nurse had said it wouldn't be a problem and that there were plenty of appointments. My appointment seemed to be given away even though I had stressed the weather was bad and rang saying I was going to be late. I got there late to be told I couldn't be seen! Really disappointing service! Read Less
Juss
11 Jan 2018
REPORT
We have been bringing our fur babies here for approx 8 years and they have always been very caring, informative and professional. They genuinely care about your pets and will discuss your options befo... Read More
We have been bringing our fur babies here for approx 8 years and they have always been very caring, informative and professional. They genuinely care about your pets and will discuss your options before hand so that you can budget for it and know what you are in for should your animal need a procedure. The aftercare followup service and the annual wellness reminders are extremely helpful. The nurses and veterinarians are friendly and knowledgeable and what's more our animals never feel traumatised from their vet visits. We never feel ripped off by this vet as our pets are our family members and you can not put a dollar value on their health and wellbeing. Read Less
Kylie Sampson
8 Oct 2017
REPORT
Very friendly helpful team. Good variety of pet products. Quick and to the point vet care service offering options for the customer. Private parking straight outside front door so you can take your pe... Read More
Very friendly helpful team. Good variety of pet products. Quick and to the point vet care service offering options for the customer. Private parking straight outside front door so you can take your pet straight inside with no hassles Read Less
Roshni Ramji
26 Sep 2017
REPORT
Worst clinic ever . All they do is take money out of you. The staff don't know what they are doing . Will never take my animals there again
Graham Roberts
7 Apr 2017
REPORT
Swapped here from Pet Doctors. Staff are very professional and friendly.
f dx
18 Jan 2017
REPORT
On short notice euthanized my dog.
So very caring and compassionate and the card sent a few days later was touching.
These people were nothing but fantastic.
GLOCKS IPHONE
16 Jan 2017
REPORT
Helpful vet close to where I live.
MY iPHONE
16 Jan 2017
REPORT
Helpful vet close to where I live.
Emma Tapsell
14 Sep 2016
REPORT
Very costly. Tried to get me to buy special food for my cat and other nonsense. Only came in to get some eye drops.
Karen Noronha-Tchernov
31 Dec 2015
REPORT
Have nothing but positive things to say about them. They have looked after my cat for almost 7 years! They follow up on visits to see how my cats doing and have always given advice over the phone for ... Read More
Have nothing but positive things to say about them. They have looked after my cat for almost 7 years! They follow up on visits to see how my cats doing and have always given advice over the phone for queries that may not need us to come in. Clean and tidy consult rooms and friendly staff!
Read Less
Mark Attwooll
16 Dec 2015
REPORT
Fantastic service and staff, not the cheapest in town but great follow up from them team there.
Michelle Stanley
5 Nov 2015
REPORT
I found a poor stray kitten and all I needed was some eye drops. I am not cheep but $150 for a few eye drops to ease the little kittens pain. I feel they do not care for animals and just want your mon... Read More
I found a poor stray kitten and all I needed was some eye drops. I am not cheep but $150 for a few eye drops to ease the little kittens pain. I feel they do not care for animals and just want your money.Read Less
Geo G
1 Aug 2015
REPORT
They don't really care about your pet, they only care about if you want to spent money at their vet.
Today my 18yr old cat (Rolly) came in for examination and to be put to sleep cause she was injured and had possible cancer. I am very disappointed with how one of your nurses treated her. I dont care ... Read More
Today my 18yr old cat (Rolly) came in for examination and to be put to sleep cause she was injured and had possible cancer. I am very disappointed with how one of your nurses treated her. I dont care if she had other things to do or not, be patient with an old, injured and sore cat about to be put to sleep. She had practically wrestled my cat to get her out of the cage, she seemed in a rush and was not listening to our instructions on how to do it. She had upset me greatly as I watched her tip the cage upside down to get Rolly out (Id like to mention again she is 18, very fragile and uncomfortable AND about to be put to sleep!) This nurse seemed to have little care with what she was doing. I hope you can identify her and give her a reminder that she is dealing with living creatures. Apart from that all the other staff were good. Read Less
Lee Bullinga
25 May 2018
REPORT
☆☆☆☆☆
REPORT
Mark and his wonderful staff of assistants have been looking after our much loved family pets for more than 30 years now. We have greatly appreciated the staffs knowledge, skill, kindness and support ... Read More
Mark and his wonderful staff of assistants have been looking after our much loved family pets for more than 30 years now. We have greatly appreciated the staffs knowledge, skill, kindness and support not only in good times - but also the hard times when our loved ones have been unwell. Thank you all for the work you do. Read Less
Heather Peach
21 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Great advice and care for my dog. Staff very friendly and kind
Samantha Anderson
3 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I had needed to travel a long way with my dog who had an injured foot i had rang and stressed I may be late given the traffic and the cyclone weather. The vet nurse had said it wouldn't be a problem a... Read More
I had needed to travel a long way with my dog who had an injured foot i had rang and stressed I may be late given the traffic and the cyclone weather. The vet nurse had said it wouldn't be a problem and that there were plenty of appointments. My appointment seemed to be given away even though I had stressed the weather was bad and rang saying I was going to be late. I got there late to be told I couldn't be seen! Really disappointing service! Read Less
Juss
11 Jan 2018
REPORT
☆☆☆☆☆
REPORT
We have been bringing our fur babies here for approx 8 years and they have always been very caring, informative and professional. They genuinely care about your pets and will discuss your options befo... Read More
We have been bringing our fur babies here for approx 8 years and they have always been very caring, informative and professional. They genuinely care about your pets and will discuss your options before hand so that you can budget for it and know what you are in for should your animal need a procedure. The aftercare followup service and the annual wellness reminders are extremely helpful. The nurses and veterinarians are friendly and knowledgeable and what's more our animals never feel traumatised from their vet visits. We never feel ripped off by this vet as our pets are our family members and you can not put a dollar value on their health and wellbeing. Read Less
Kylie Sampson
8 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Very friendly helpful team. Good variety of pet products. Quick and to the point vet care service offering options for the customer. Private parking straight outside front door so you can take your pe... Read More
Very friendly helpful team. Good variety of pet products. Quick and to the point vet care service offering options for the customer. Private parking straight outside front door so you can take your pet straight inside with no hassles Read Less
Roshni Ramji
26 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Worst clinic ever . All they do is take money out of you. The staff don't know what they are doing . Will never take my animals there again
Graham Roberts
7 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Swapped here from Pet Doctors. Staff are very professional and friendly.
f dx
18 Jan 2017
REPORT
☆☆☆☆☆
REPORT
On short notice euthanized my dog.
So very caring and compassionate and the card sent a few days later was touching.
These people were nothing but fantastic.
GLOCKS IPHONE
16 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Helpful vet close to where I live.
MY iPHONE
16 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Helpful vet close to where I live.
Emma Tapsell
14 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Very costly. Tried to get me to buy special food for my cat and other nonsense. Only came in to get some eye drops.
Karen Noronha-Tchernov
31 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Have nothing but positive things to say about them. They have looked after my cat for almost 7 years! They follow up on visits to see how my cats doing and have always given advice over the phone for ... Read More
Have nothing but positive things to say about them. They have looked after my cat for almost 7 years! They follow up on visits to see how my cats doing and have always given advice over the phone for queries that may not need us to come in. Clean and tidy consult rooms and friendly staff!
Read Less
Mark Attwooll
16 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Fantastic service and staff, not the cheapest in town but great follow up from them team there.
Michelle Stanley
5 Nov 2015
REPORT
☆☆☆☆☆
REPORT
I found a poor stray kitten and all I needed was some eye drops. I am not cheep but $150 for a few eye drops to ease the little kittens pain. I feel they do not care for animals and just want your mon... Read More
I found a poor stray kitten and all I needed was some eye drops. I am not cheep but $150 for a few eye drops to ease the little kittens pain. I feel they do not care for animals and just want your money.Read Less
Geo G
1 Aug 2015
REPORT
☆☆☆☆☆
REPORT
They don't really care about your pet, they only care about if you want to spent money at their vet.