Offering top quality service to companion animals, farm animals and equines alike in the Rodney, North and West Auckland regions.
Reviews
Ian Webb
31 Aug 2020
REPORT
While Helensville Vets (Vets North) have been our Vets for decades, we had a crisis this weekend with one of my farm dogs being run over by a truck. The Vets were amazing, there were no delays, and Ma... Read More
While Helensville Vets (Vets North) have been our Vets for decades, we had a crisis this weekend with one of my farm dogs being run over by a truck. The Vets were amazing, there were no delays, and Mark came in on Sunday to ensure the meds were right. While it feels like a miracle that our dog survived at all, three days later he is up and walking, eating and (despite Vet instructions) wants to go for his nightly runs. Thanks to all the Vets and support staff that made this stress filled time super easy to manage. Read Less
amy williams
10 Jul 2018
REPORT
Meh.
Jane Cherrette
25 Jun 2018
REPORT
The best vets EVER, you guys are all amazing I truly couldn’t do things without, thank you so so much
Thereasa powell
31 May 2018
REPORT
No matter how big or small the animal is cavy or not.... I don’t appreciate being laughed it. I rung day before and came in day before and arranged to collect it just after 8am! Not ready, know one kn... Read More
No matter how big or small the animal is cavy or not.... I don’t appreciate being laughed it. I rung day before and came in day before and arranged to collect it just after 8am! Not ready, know one knew about it and that’s not my problem sorry. All I need is medicine to treat mites I’ve had guinea pigs for many many years! No apologies either nor could she look me in the face. Just because it’s a tiny sale I should be treated the same is every other customer! I won’t bring my Burmese there for yearly check either you guys failed the test worse service in a small town I’ve ever had! Read Less
Juno Scott-Kelly
30 May 2018
REPORT
We could not thank the lovely team of nurses and James the vet at the Helensville clinic enough for their kindness to our family. While we were on holiday in Melbourne our beautiful cat Ed got sick an... Read More
We could not thank the lovely team of nurses and James the vet at the Helensville clinic enough for their kindness to our family. While we were on holiday in Melbourne our beautiful cat Ed got sick and had to be put down. The team communicated with us throughout the process and made us feel at ease knowing he was in loving hands. On our return, we were able to say our goodbyes and were thankful for how he had been looked after. On top of it all we received a beautiful sympathy card from the team, which highlights their love for animals and dedication to customer service! Thanks again guys. Read Less
James Brett
23 May 2018
REPORT
Female staff member is quite rude! Would not recommend ever going here.
Jess & Josh Van Duyn
6 May 2018
REPORT
Extremely unprofessional & I would highly recommend seeking out another vet service.
Kristen Harmon
18 Apr 2018
REPORT
We attended Puppy preschool for the last 5 weeks and it was amazing!! Melissa was incredibly informative and gave us lots of great techniques to start our training. Thank you so much!
Dee Hunter
15 Feb 2018
REPORT
Thank you Paula for the great care you took with my very old and precious Labrador . Your thorough and careful approach is much appreciated . To still have her with me is such a bonus , thanks for th... Read More
Thank you Paula for the great care you took with my very old and precious Labrador . Your thorough and careful approach is much appreciated . To still have her with me is such a bonus , thanks for the advice , hopefully I can look forward to having her for sometime yetRead Less
Dallas McDonald
1 Feb 2018
REPORT
My partner has dealt with Vets North for 30+ years and they are always great with the animals and like Sandi says show great empathy when you have to put a beloved family member down
Sandi Gamon
1 Feb 2018
REPORT
We had to put our beloved cat down and this was handled with great empathy. The extra touches like the sympathy card sent a week later were a great touch and much appreciated
Suz Phillips
26 Jan 2018
REPORT
Thanks Paula, for helping us save Evie’s eye! And to you and Mark2 for helping us with Hatty’s kidding. Both precious milking goats are back to full health.
Candace Swale
17 Feb 2017
REPORT
Vets North Kumeu are amazing they take such good care of our 3 doggies we couldn't ask for a better vet clinic!
Ongelique Dixon
7 Feb 2017
REPORT
The best vet I've ever been to, Caroline at the helensville branch, it was my cats first vet visit she was gentle and had a lot of empathy for my cat, she tried to keep the cost down and gave me opti... Read More
The best vet I've ever been to, Caroline at the helensville branch, it was my cats first vet visit she was gentle and had a lot of empathy for my cat, she tried to keep the cost down and gave me options, it was very affordable and my cat is now at home all happy again, can't thank caroline enough Read Less
Scott MacKenzie
19 Sep 2016
REPORT
Thank you so much for all you did for Captain and I in his final days. The sympathy card was lovely and your service and care was amazing. Thank you again.
Kylie Rosan
18 Jun 2016
REPORT
The team at Vets North are nothing short of amazing. My cat Molly had been waiting at the carrington animal hospital requiring life saving surgery... I called around looking for another vet to operate... Read More
The team at Vets North are nothing short of amazing. My cat Molly had been waiting at the carrington animal hospital requiring life saving surgery... I called around looking for another vet to operate so she wouldn't need to wait... Many others wouldn't or couldn't... But Graham at vets north not only returned my call, he was enthusiastic, and his knowledge and confidence completely calmed me, the erratic cat owner, and my family. Molly's recovery has been nothing short of amazing and I am beyond grateful to vet surgeon Graham, vet nurse Becky (whose kindness and compassion led me to vets north in the first place) and the rest of the lovely team who Molly has dealt with. If you need a new vet who is knowledgeable, capable, and friendly (to both you and your animal) you need to go to vets north! They are truly the very best. Read Less
Melissa Lee
20 Jan 2016
REPORT
Such a fabulous team of people! I always feel at ease leaving my pets in their capable hands. If you want 5 star service it's the place to go.
Gary Hulst
13 Feb 2015
REPORT
Friendly people, efficient service and good advisor's...
Kirsten Lenihan Mitchell
23 Dec 2014
REPORT
We have dealt with Graham for many years now. Over that time he and his excellent team have had dealings with all our fur babies. They always go over and above. The love and care they deliver is genu... Read More
We have dealt with Graham for many years now. Over that time he and his excellent team have had dealings with all our fur babies. They always go over and above. The love and care they deliver is genuine and heartfelt. Thanks for always being there when we need you! Read Less
While Helensville Vets (Vets North) have been our Vets for decades, we had a crisis this weekend with one of my farm dogs being run over by a truck. The Vets were amazing, there were no delays, and Ma... Read More
While Helensville Vets (Vets North) have been our Vets for decades, we had a crisis this weekend with one of my farm dogs being run over by a truck. The Vets were amazing, there were no delays, and Mark came in on Sunday to ensure the meds were right. While it feels like a miracle that our dog survived at all, three days later he is up and walking, eating and (despite Vet instructions) wants to go for his nightly runs. Thanks to all the Vets and support staff that made this stress filled time super easy to manage. Read Less
amy williams
10 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Meh.
Jane Cherrette
25 Jun 2018
REPORT
☆☆☆☆☆
REPORT
The best vets EVER, you guys are all amazing I truly couldn’t do things without, thank you so so much
Thereasa powell
31 May 2018
REPORT
☆☆☆☆☆
REPORT
No matter how big or small the animal is cavy or not.... I don’t appreciate being laughed it. I rung day before and came in day before and arranged to collect it just after 8am! Not ready, know one kn... Read More
No matter how big or small the animal is cavy or not.... I don’t appreciate being laughed it. I rung day before and came in day before and arranged to collect it just after 8am! Not ready, know one knew about it and that’s not my problem sorry. All I need is medicine to treat mites I’ve had guinea pigs for many many years! No apologies either nor could she look me in the face. Just because it’s a tiny sale I should be treated the same is every other customer! I won’t bring my Burmese there for yearly check either you guys failed the test worse service in a small town I’ve ever had! Read Less
Juno Scott-Kelly
30 May 2018
REPORT
☆☆☆☆☆
REPORT
We could not thank the lovely team of nurses and James the vet at the Helensville clinic enough for their kindness to our family. While we were on holiday in Melbourne our beautiful cat Ed got sick an... Read More
We could not thank the lovely team of nurses and James the vet at the Helensville clinic enough for their kindness to our family. While we were on holiday in Melbourne our beautiful cat Ed got sick and had to be put down. The team communicated with us throughout the process and made us feel at ease knowing he was in loving hands. On our return, we were able to say our goodbyes and were thankful for how he had been looked after. On top of it all we received a beautiful sympathy card from the team, which highlights their love for animals and dedication to customer service! Thanks again guys. Read Less
James Brett
23 May 2018
REPORT
☆☆☆☆☆
REPORT
Female staff member is quite rude! Would not recommend ever going here.
Jess & Josh Van Duyn
6 May 2018
REPORT
☆☆☆☆☆
REPORT
Extremely unprofessional & I would highly recommend seeking out another vet service.
Kristen Harmon
18 Apr 2018
REPORT
☆☆☆☆☆
REPORT
We attended Puppy preschool for the last 5 weeks and it was amazing!! Melissa was incredibly informative and gave us lots of great techniques to start our training. Thank you so much!
Dee Hunter
15 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Thank you Paula for the great care you took with my very old and precious Labrador . Your thorough and careful approach is much appreciated . To still have her with me is such a bonus , thanks for th... Read More
Thank you Paula for the great care you took with my very old and precious Labrador . Your thorough and careful approach is much appreciated . To still have her with me is such a bonus , thanks for the advice , hopefully I can look forward to having her for sometime yetRead Less
Dallas McDonald
1 Feb 2018
REPORT
☆☆☆☆☆
REPORT
My partner has dealt with Vets North for 30+ years and they are always great with the animals and like Sandi says show great empathy when you have to put a beloved family member down
Sandi Gamon
1 Feb 2018
REPORT
☆☆☆☆☆
REPORT
We had to put our beloved cat down and this was handled with great empathy. The extra touches like the sympathy card sent a week later were a great touch and much appreciated
Suz Phillips
26 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Thanks Paula, for helping us save Evie’s eye! And to you and Mark2 for helping us with Hatty’s kidding. Both precious milking goats are back to full health.
Candace Swale
17 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Vets North Kumeu are amazing they take such good care of our 3 doggies we couldn't ask for a better vet clinic!
Ongelique Dixon
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
The best vet I've ever been to, Caroline at the helensville branch, it was my cats first vet visit she was gentle and had a lot of empathy for my cat, she tried to keep the cost down and gave me opti... Read More
The best vet I've ever been to, Caroline at the helensville branch, it was my cats first vet visit she was gentle and had a lot of empathy for my cat, she tried to keep the cost down and gave me options, it was very affordable and my cat is now at home all happy again, can't thank caroline enough Read Less
Scott MacKenzie
19 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Thank you so much for all you did for Captain and I in his final days. The sympathy card was lovely and your service and care was amazing. Thank you again.
Kylie Rosan
18 Jun 2016
REPORT
☆☆☆☆☆
REPORT
The team at Vets North are nothing short of amazing. My cat Molly had been waiting at the carrington animal hospital requiring life saving surgery... I called around looking for another vet to operate... Read More
The team at Vets North are nothing short of amazing. My cat Molly had been waiting at the carrington animal hospital requiring life saving surgery... I called around looking for another vet to operate so she wouldn't need to wait... Many others wouldn't or couldn't... But Graham at vets north not only returned my call, he was enthusiastic, and his knowledge and confidence completely calmed me, the erratic cat owner, and my family. Molly's recovery has been nothing short of amazing and I am beyond grateful to vet surgeon Graham, vet nurse Becky (whose kindness and compassion led me to vets north in the first place) and the rest of the lovely team who Molly has dealt with. If you need a new vet who is knowledgeable, capable, and friendly (to both you and your animal) you need to go to vets north! They are truly the very best. Read Less
Melissa Lee
20 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Such a fabulous team of people! I always feel at ease leaving my pets in their capable hands. If you want 5 star service it's the place to go.
Gary Hulst
13 Feb 2015
REPORT
☆☆☆☆☆
REPORT
Friendly people, efficient service and good advisor's...
Kirsten Lenihan Mitchell
23 Dec 2014
REPORT
☆☆☆☆☆
REPORT
We have dealt with Graham for many years now. Over that time he and his excellent team have had dealings with all our fur babies. They always go over and above. The love and care they deliver is genu... Read More
We have dealt with Graham for many years now. Over that time he and his excellent team have had dealings with all our fur babies. They always go over and above. The love and care they deliver is genuine and heartfelt. Thanks for always being there when we need you! Read Less