Vets North Kumeu
Kumeu, Auckland
General Info
Offering top quality service to companion animals, farm animals and equines alike in the Rodney, North and West Auckland regions.
Team
Mark Young
Veterinarian
Tom Andrew
Administrative
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Reviews
Jess Frantzen
20 Jun 2022
REPORT
Terrible customer service and over all very stressful experience!!! Would not recommend going here ever. Had a consult and some very expensive Xrays on my horse. Didn’t get a invoice at all until 2 mo...
Terrible customer service and over all very stressful experience!!! Would not recommend going here ever. Had a consult and some very expensive Xrays on my horse. Didn’t get a invoice at all until 2 months down the track because they didn’t have my email Address recorded properly or even confirm it with me. Didn’t try calling me or anything until they realised I hadn’t paid anything. Bill came out around 2.5K plus and when I try to follow up on history etc for my insurance claim their history notes were each about a sentence long!!! Including no notes from the consult!!! We got kicked around for about a month trying to get simple information from them to give to the insurance company. To the point where the insurance company were annoyed and contacted them themselves. Got a NOD even though I had only been informed of these invoices for less than a month not 2 like it specified. I ask for a new invoice for the outstanding payments my insurance didn’t cover and the nurse on the phone to me was so rude! She was telling me that this should have been sorted ages ago and is my fault. When clearly it was not! She said I was racking up interest even though I didn’t even know I had these bills at the time!!! It was adding up without my knowledge or ability to do anything! I ended up selling my horse and am stressed as hell as a University student during exam week with all of this shit. Absolutely terrible. So stupid and unfair. Would not recommend to anyone ever!
Ben Kirk
10 Jun 2018
REPORT
These guys saved my dog from a dog thief. He was taken and now he’s back because of the work of this vet.
Judit McPherson
2 Dec 2017
REPORT
These guys are amazing, helpful, and provide very high quality service. I trust them with my three cats and they never fail to help us. They even manage my difficult cat without problems and go the ex...
These guys are amazing, helpful, and provide very high quality service. I trust them with my three cats and they never fail to help us. They even manage my difficult cat without problems and go the extra mile, if necessary. They "squeezed" us in last week when no appointments were available, because one of my cats was sick and needed urgent help. Upon visiting them, we realised that the vet actually stayed on overtime so he could see us. I cannot thank these guys enough! I recommend them unreservedly to everyone who needs a quality, friendly vet service.
Trina Mullan
19 Feb 2017
REPORT
Candace Swale
17 Feb 2017
REPORT
Vets North Kumeu are amazing they take such good care of our 3 doggies we couldn't ask for a better vet clinic!
Ongelique Dixon
7 Feb 2017
REPORT
The best vet I've ever been to, Caroline at the helensville branch, it was my cats first vet visit she was gentle and had a lot of empathy for my cat, she tried to keep the cost down and gave me opti...
The best vet I've ever been to, Caroline at the helensville branch, it was my cats first vet visit she was gentle and had a lot of empathy for my cat, she tried to keep the cost down and gave me options, it was very affordable and my cat is now at home all happy again, can't thank caroline enough
Scott MacKenzie
19 Sep 2016
REPORT
Thank you so much for all you did for Captain and I in his final days. The sympathy card was lovely and your service and care was amazing. Thank you again.
Kylie Rosan
18 Jun 2016
REPORT
The team at Vets North are nothing short of amazing. My cat Molly had been waiting at the carrington animal hospital requiring life saving surgery... I called around looking for another vet to operate...
The team at Vets North are nothing short of amazing. My cat Molly had been waiting at the carrington animal hospital requiring life saving surgery... I called around looking for another vet to operate so she wouldn't need to wait... Many others wouldn't or couldn't... But Graham at vets north not only returned my call, he was enthusiastic, and his knowledge and confidence completely calmed me, the erratic cat owner, and my family. Molly's recovery has been nothing short of amazing and I am beyond grateful to vet surgeon Graham, vet nurse Becky (whose kindness and compassion led me to vets north in the first place) and the rest of the lovely team who Molly has dealt with. If you need a new vet who is knowledgeable, capable, and friendly (to both you and your animal) you need to go to vets north! They are truly the very best.
Linny Kellett
1 Mar 2016
REPORT
You are the unsung hero's as far as I am concerned. After the day I had today with my 10 week old Puppy Ted, after he broke his leg, you were all so caring and helped me without talking Dollars first....
You are the unsung hero's as far as I am concerned. After the day I had today with my 10 week old Puppy Ted, after he broke his leg, you were all so caring and helped me without talking Dollars first. Thank you for all your kindness and assistance. Marece & Linny
Melissa Lee
20 Jan 2016
REPORT
Such a fabulous team of people! I always feel at ease leaving my pets in their capable hands. If you want 5 star service it's the place to go.
Sonja Valckx
19 Nov 2015
REPORT
A HUGE thank you to the team at Vets North Kumeu for their fast, efficient service when my horse, Zak, got stuck in a wire fence a week ago. Stephanie, has a great phone manner and kept calm when I c...
A HUGE thank you to the team at Vets North Kumeu for their fast, efficient service when my horse, Zak, got stuck in a wire fence a week ago. Stephanie, has a great phone manner and kept calm when I called for help. Zak was in a bad state when I arrived, he had cut his legs up pretty bad, but Dave was on the scene in no time and tended to my boy in the best manner possible. Jess came out the next day to change a bandage. A week later and although still a little uncomfortable, he's improved immensely. I cannot thank you enough for the urgent response that was given to my call. Vets North Kumeu is passionate about what they do, and this shows in their dedication to their work. Thanks again!!
Kristalle Tayler
17 Jun 2015
REPORT
Those ladies are mirical workers.
Annie Mcgrath
31 Mar 2015
REPORT
Hi to all at Vets North Kumeu - so grateful for your kind care of Buddy Black over the past few years and especially over the last 4 months.
You have all been so caring and compassionate and we apprec...
Hi to all at Vets North Kumeu - so grateful for your kind care of Buddy Black over the past few years and especially over the last 4 months.
You have all been so caring and compassionate and we appreciate that immensely.
Especially today, you made a very hard task bearable and peaceful.
Many Thanks,
John and Annie xx
Kirsten Lenihan Mitchell
23 Dec 2014
REPORT
We have dealt with Graham for many years now. Over that time he and his excellent team have had dealings with all our fur babies. They always go over and above. The love and care they deliver is genu...
We have dealt with Graham for many years now. Over that time he and his excellent team have had dealings with all our fur babies. They always go over and above. The love and care they deliver is genuine and heartfelt. Thanks for always being there when we need you!
Book an Appointment
Online booking unavailable
Please call
09-412 9016
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-15:00PM
Services
Anaesthesiology
Boarding
Chiropratic
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Grooming
Isolation Unit
Microchipping
Nutrition
Oncology
Ophthalmology
Physical Therapy
Rehabilitation
Surgery
Thermal Imaging
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Vets North Kumeu
Kumeu, Auckland
Book an Appointment
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General Info
Offering top quality service to companion animals, farm animals and equines alike in the Rodney, North and West Auckland regions.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-15:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Anaesthesiology
Boarding
Chiropratic
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Grooming
Isolation Unit
Microchipping
Nutrition
Oncology
Ophthalmology
Physical Therapy
Rehabilitation
Surgery
Thermal Imaging
Ultrasound
Vaccinations
Team
Mark Young
Veterinarian
Tom Andrew
Administrative
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Jess Frantzen
20 Jun 2022
Terrible customer service and over all very stressful experience!!! Would not recommend going here ever. Had a consult and some very expensive Xrays on my horse. Didn’t get a invoice at all until 2 mo...
Terrible customer service and over all very stressful experience!!! Would not recommend going here ever. Had a consult and some very expensive Xrays on my horse. Didn’t get a invoice at all until 2 months down the track because they didn’t have my email Address recorded properly or even confirm it with me. Didn’t try calling me or anything until they realised I hadn’t paid anything. Bill came out around 2.5K plus and when I try to follow up on history etc for my insurance claim their history notes were each about a sentence long!!! Including no notes from the consult!!! We got kicked around for about a month trying to get simple information from them to give to the insurance company. To the point where the insurance company were annoyed and contacted them themselves. Got a NOD even though I had only been informed of these invoices for less than a month not 2 like it specified. I ask for a new invoice for the outstanding payments my insurance didn’t cover and the nurse on the phone to me was so rude! She was telling me that this should have been sorted ages ago and is my fault. When clearly it was not! She said I was racking up interest even though I didn’t even know I had these bills at the time!!! It was adding up without my knowledge or ability to do anything! I ended up selling my horse and am stressed as hell as a University student during exam week with all of this shit. Absolutely terrible. So stupid and unfair. Would not recommend to anyone ever!
Ben Kirk
10 Jun 2018
These guys saved my dog from a dog thief. He was taken and now he’s back because of the work of this vet.
Judit McPherson
2 Dec 2017
These guys are amazing, helpful, and provide very high quality service. I trust them with my three cats and they never fail to help us. They even manage my difficult cat without problems and go the ex...
These guys are amazing, helpful, and provide very high quality service. I trust them with my three cats and they never fail to help us. They even manage my difficult cat without problems and go the extra mile, if necessary. They "squeezed" us in last week when no appointments were available, because one of my cats was sick and needed urgent help. Upon visiting them, we realised that the vet actually stayed on overtime so he could see us. I cannot thank these guys enough! I recommend them unreservedly to everyone who needs a quality, friendly vet service.
Trina Mullan
19 Feb 2017
Candace Swale
17 Feb 2017
Vets North Kumeu are amazing they take such good care of our 3 doggies we couldn't ask for a better vet clinic!
Ongelique Dixon
7 Feb 2017
The best vet I've ever been to, Caroline at the helensville branch, it was my cats first vet visit she was gentle and had a lot of empathy for my cat, she tried to keep the cost down and gave me opti...
The best vet I've ever been to, Caroline at the helensville branch, it was my cats first vet visit she was gentle and had a lot of empathy for my cat, she tried to keep the cost down and gave me options, it was very affordable and my cat is now at home all happy again, can't thank caroline enough
Scott MacKenzie
19 Sep 2016
Thank you so much for all you did for Captain and I in his final days. The sympathy card was lovely and your service and care was amazing. Thank you again.
Kylie Rosan
18 Jun 2016
The team at Vets North are nothing short of amazing. My cat Molly had been waiting at the carrington animal hospital requiring life saving surgery... I called around looking for another vet to operate...
The team at Vets North are nothing short of amazing. My cat Molly had been waiting at the carrington animal hospital requiring life saving surgery... I called around looking for another vet to operate so she wouldn't need to wait... Many others wouldn't or couldn't... But Graham at vets north not only returned my call, he was enthusiastic, and his knowledge and confidence completely calmed me, the erratic cat owner, and my family. Molly's recovery has been nothing short of amazing and I am beyond grateful to vet surgeon Graham, vet nurse Becky (whose kindness and compassion led me to vets north in the first place) and the rest of the lovely team who Molly has dealt with. If you need a new vet who is knowledgeable, capable, and friendly (to both you and your animal) you need to go to vets north! They are truly the very best.
Linny Kellett
1 Mar 2016
You are the unsung hero's as far as I am concerned. After the day I had today with my 10 week old Puppy Ted, after he broke his leg, you were all so caring and helped me without talking Dollars first....
You are the unsung hero's as far as I am concerned. After the day I had today with my 10 week old Puppy Ted, after he broke his leg, you were all so caring and helped me without talking Dollars first. Thank you for all your kindness and assistance. Marece & Linny
Melissa Lee
20 Jan 2016
Such a fabulous team of people! I always feel at ease leaving my pets in their capable hands. If you want 5 star service it's the place to go.
Sonja Valckx
19 Nov 2015
A HUGE thank you to the team at Vets North Kumeu for their fast, efficient service when my horse, Zak, got stuck in a wire fence a week ago. Stephanie, has a great phone manner and kept calm when I c...
A HUGE thank you to the team at Vets North Kumeu for their fast, efficient service when my horse, Zak, got stuck in a wire fence a week ago. Stephanie, has a great phone manner and kept calm when I called for help. Zak was in a bad state when I arrived, he had cut his legs up pretty bad, but Dave was on the scene in no time and tended to my boy in the best manner possible. Jess came out the next day to change a bandage. A week later and although still a little uncomfortable, he's improved immensely. I cannot thank you enough for the urgent response that was given to my call. Vets North Kumeu is passionate about what they do, and this shows in their dedication to their work. Thanks again!!
Kristalle Tayler
17 Jun 2015
Those ladies are mirical workers.
Annie Mcgrath
31 Mar 2015
Hi to all at Vets North Kumeu - so grateful for your kind care of Buddy Black over the past few years and especially over the last 4 months.
You have all been so caring and compassionate and we apprec...
Hi to all at Vets North Kumeu - so grateful for your kind care of Buddy Black over the past few years and especially over the last 4 months.
You have all been so caring and compassionate and we appreciate that immensely.
Especially today, you made a very hard task bearable and peaceful.
Many Thanks,
John and Annie xx
Kirsten Lenihan Mitchell
23 Dec 2014
We have dealt with Graham for many years now. Over that time he and his excellent team have had dealings with all our fur babies. They always go over and above. The love and care they deliver is genu...
We have dealt with Graham for many years now. Over that time he and his excellent team have had dealings with all our fur babies. They always go over and above. The love and care they deliver is genuine and heartfelt. Thanks for always being there when we need you!
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